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The differences between senior support engineers and senior systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior support engineer and a senior systems engineer. Additionally, a senior systems engineer has an average salary of $108,121, which is higher than the $107,037 average annual salary of a senior support engineer.
The top three skills for a senior support engineer include java, customer service and troubleshoot. The most important skills for a senior systems engineer are architecture, linux, and java.
| Senior Support Engineer | Senior Systems Engineer | |
| Yearly salary | $107,037 | $108,121 |
| Hourly rate | $51.46 | $51.98 |
| Growth rate | 10% | 21% |
| Number of jobs | 215,312 | 166,742 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 69% |
| Average age | 42 | 39 |
| Years of experience | 2 | 2 |
A senior support engineer specializes in providing technical support to clients. They are typically in charge of working on complicated technical issues, resolving them promptly and efficiently. Their responsibilities include communicating with clients, addressing their needs, troubleshooting, and providing step by step solutions. They may also arrange repair appointments or refer clients to other services. Furthermore, as a senior support engineer, it is essential to lead and serve as a mentor to junior engineers, all while implementing the company's policies and regulations.
A senior systems engineer specializes in overseeing network systems, management tools, software, and hardware within a company or an organization. Their primary responsibility is to install, maintain, and resolve complex system issues using their years of extensive knowledge and expertise. They can also provide insights, troubleshooting, and technical support should it be needed. Furthermore, as a senior systems engineer, it is also their responsibility to lead, supervise, and coordinate with a team of skilled system engineers while in adherence to company policies and regulations.
Senior support engineers and senior systems engineers have different pay scales, as shown below.
| Senior Support Engineer | Senior Systems Engineer | |
| Average salary | $107,037 | $108,121 |
| Salary range | Between $83,000 And $137,000 | Between $82,000 And $141,000 |
| Highest paying City | San Francisco, CA | Redwood City, CA |
| Highest paying state | Washington | Washington |
| Best paying company | Amazon | Roku |
| Best paying industry | Technology | Retail |
There are a few differences between a senior support engineer and a senior systems engineer in terms of educational background:
| Senior Support Engineer | Senior Systems Engineer | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 69% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | California State University - Long Beach | California State University - Long Beach |
Here are the differences between senior support engineers' and senior systems engineers' demographics:
| Senior Support Engineer | Senior Systems Engineer | |
| Average age | 42 | 39 |
| Gender ratio | Male, 88.1% Female, 11.9% | Male, 88.6% Female, 11.4% |
| Race ratio | Black or African American, 9.9% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.2% White, 53.9% American Indian and Alaska Native, 0.4% | Black or African American, 4.3% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 30.0% White, 52.6% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |