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The differences between senior support engineers and systems engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a senior support engineer and a systems engineer. Additionally, a senior support engineer has an average salary of $107,037, which is higher than the $82,834 average annual salary of a systems engineer.
The top three skills for a senior support engineer include java, customer service and troubleshoot. The most important skills for a systems engineer are python, linux, and C++.
| Senior Support Engineer | Systems Engineer | |
| Yearly salary | $107,037 | $82,834 |
| Hourly rate | $51.46 | $39.82 |
| Growth rate | 10% | 21% |
| Number of jobs | 215,312 | 145,936 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 70% |
| Average age | 42 | 39 |
| Years of experience | 2 | 2 |
A senior support engineer specializes in providing technical support to clients. They are typically in charge of working on complicated technical issues, resolving them promptly and efficiently. Their responsibilities include communicating with clients, addressing their needs, troubleshooting, and providing step by step solutions. They may also arrange repair appointments or refer clients to other services. Furthermore, as a senior support engineer, it is essential to lead and serve as a mentor to junior engineers, all while implementing the company's policies and regulations.
Systems engineers are responsible for creating and overseeing systems related to the overall operations of the organization. They are in charge of assessing the organization's needs in terms of systems and creating plans to address these needs. These systems are usually related to the production or manufacturing of company products. Systems engineers create end-to-end processes that ensure efficiency and effectiveness. They make sure that the processes they put in place adhere to safety and security policies and guidelines. They also do routine checks and continuously find ways to further improve production and other systems.
Senior support engineers and systems engineers have different pay scales, as shown below.
| Senior Support Engineer | Systems Engineer | |
| Average salary | $107,037 | $82,834 |
| Salary range | Between $83,000 And $137,000 | Between $62,000 And $109,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Amazon | The Citadel |
| Best paying industry | Technology | Automotive |
There are a few differences between a senior support engineer and a systems engineer in terms of educational background:
| Senior Support Engineer | Systems Engineer | |
| Most common degree | Bachelor's Degree, 63% | Bachelor's Degree, 70% |
| Most common major | Computer Science | Electrical Engineering |
| Most common college | California State University - Long Beach | California State University - Long Beach |
Here are the differences between senior support engineers' and systems engineers' demographics:
| Senior Support Engineer | Systems Engineer | |
| Average age | 42 | 39 |
| Gender ratio | Male, 88.1% Female, 11.9% | Male, 86.1% Female, 13.9% |
| Race ratio | Black or African American, 9.9% Unknown, 5.3% Hispanic or Latino, 15.2% Asian, 15.2% White, 53.9% American Indian and Alaska Native, 0.4% | Black or African American, 4.7% Unknown, 4.9% Hispanic or Latino, 8.4% Asian, 29.7% White, 52.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 8% |