Service assistant jobs in Grand Rapids, MI

Under the direct supervision of the Employee Experience Team Lead, the Employee Experience Temporary (entry-level) will provide supplementary support to the Employee Experience Team. They should provide top of the line customer service and collaborate with team members to learn and own multiple areas of the Employee Experience Team responsibilities. They should provide consistent support to meet the goals of the team and department. COMPANY INFORMATION: National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families, so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team. DUTIES AND RESPONSIBILITIES: This entry-level position is ideal for candidates with limited experience in human resources. Facilitate background checks and analyze results to determine if they meet state and NHA safety requirements to be employed at our schools. Ensure completion of new hire documentation for all new hires prior to hire date. Work with school leaders and Business Partners to trouble shoot when there are challenges. Facilitate conversations between employees and hiring managers to determine the best start date for all parties. Problem solve challenges around start dates such as notice timelines, training, benefit needs, etc. Appropriately handle confidential information for purposes of employment. Enter all new hires into our HRIS. This includes a full understanding of HRIS capabilities and requirements such as examining position funding sources and exempt/non-exempt status to determine timecard flag requirements. Review internal movement requests and make informed decisions on how to process new job offers and set up payroll (includes facilitation of start date conversations and understanding or HRIS processing). Work with employees to complete and submit compliance documents such as Colorado HR Personnel forms and Georgia Verifications of Lawful presence where required. Process unprofessional conduct requests for all new hires in applicable states. Re-evaluate employment status if prior unprofessional conduct is disclosed. Provide technical support to internal and external system users within Oracle and Sterling. Intake and conduct quality review of volunteer and coach applications, conduct volunteer and coach background checks, make determinations on eligibility to be in our schools, update relevant systems, and audit schools for compliance. Provide guidance to newly hired employees and office staff on how to complete I-9 forms and determine what identification documents are acceptable. Provide expert customer service to all employees in the Service Center, schools, and external customers. Support employee experience initiatives. Minimal travel is expected for this role. Primarily for large company events or professional development sessions. When required, travel will be planned in advance and kept to a minimum. Additional duties as assigned. QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The list below represents the knowledge, skills, and abilities of the position. Associate's degree in human resources or business administration preferred. One year of experience in human resources or customer service is preferred. Proficient in Microsoft Office tools including Excel and Word. A high degree of professionalism, maturity, and the ability to maintain strict confidentiality. Must have excellent comprehension, retention, and ability to work independently. Excellent organizational and time management skills utilized to prioritize workload in a fast-paced environment with changing deadlines. Excellent verbal and written communication skills. Dependable, professional, organized, detailed oriented and able to perform multiple tasks simultaneously. Ability to work in a strong team-oriented environment. Ability to be adaptable and flexible. Problem solving capabilities necessary to accomplish the duties and tasks of the position. Ability to travel when required. This is a full-time, in-person role (40 hours per week) based at our NHA Service Center, 3850 Broadmoor Ave., Grand Rapids, MI. Anticipated start date: January 5, 2026 Please click here to learn more about our core values. National Heritage Academies is an equal opportunity employer.

We are excited to be growing our team! Pipp Mobile Storage Systems is a provider of mobile storage systems and products that maximize even the smallest of storage spaces. Our global customers are primarily retail and office based, but more recently has expanded into the vertical farming industry. As a customer-centric team, our focus is the customer and providing the best service imaginable. We offer a great benefit package that includes medical, dental, vision, short term and long term disability, tuition reimbursement and a company-matched 401K, as well as a generous PTO package. The Service Coordinator supports the organization and Install Department through coordination of after-market service and warranty work. Responsibilities include: Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed. Sets up site surveys. Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests. Maintains professionalism in all verbal and written communications. Maintains a high level of integrity and work ethic. The ideal candidate will possess or demonstrate the following: Associate's degree or equivalent; 2 years relevant experience preferred, or equivalent experience and education. Proficiency in MS Office, with emphasis in Excel Ability to effectively handle multiple projects at the same time Excellent verbal and written communication skills

We Are Inspired to Serve. Join us! The Dining Services Associate performs designated serving, cleaning / dishwashing, cooking, prepping and other duties for the dining department and is accountable to the Director of Dining. This role works in many capacities within Dining and Hospitality to serve our residents. This role provides universal support to Dining Operations and will flex between a variety of job assignments. This is a versatile role requiring adaptability to a variety of Dining and Hospitality work assignments. ESSENTIAL RESPONSIBILITIES: Assist in food preparation, hospitality duties, and meal service, including serving food, waiting tables, and bussing tables. Perform defined work routines, using various dining utensils, supplies and equipment. Follow all sanitation guidelines, federal / state regulations, and Senior Living / Healthcare requirements. Follow cleaning schedules and perform cleaning duties as scheduled and/or needed. “Open” and “Close” kitchen and dining rooms as needed. Wash and store dishes. Assist in receiving and storing food and supplies. EDUCATION AND WORK EXPERIENCE: Required Degree: High school diploma Certificate(s): Current Food Handler's Permit is required. Training in Servsafe is beneficial. Experience: Desired is one (1) year of food service experience including but not limited to: serving/waiting tables, cleaning and kitchen sanitiaton protocols, basic food/meal prep is preferred. KNOWLEDGE, SKILLS AND ABILITY: Must be able to communicate effectively (verbal and written, English) with residents and staff. Must be able to read and understand written instructions and follow safety practices. Must be cordial and congenial with residents. Must be dependable, detail oriented, organized, and have good follow through. Must be able to work within standard policy and procedures, and work with limited direct supervision. Must have the ability to handle a variety of tasks and functions. Must be able to react calmly in emergency situations. Must have the ability to show patience and compassion to senior adults. Must be considerate of resident's comfort, safety, security and belongings. Demonstrate the ability to set and establish priorities. Manages time efficiently. Maintains work area in a neat and orderly manner. Maintains a well-groomed appearance that complies with organizational and State food code standards. Ability to adhere to dress code and kitchen uniform requirements. Demonstrates knowledge of and understanding of food safety, sanitation, preparation and serving principles. Ability to work with all persons at Covenant Living Communities and Services and must have the ability to get along and socialize with them. This includes employees, residents, families, visitors, vendors, other health care professionals and the community at large. PHYSICAL REQUIREMENTS: May be required to lift or carry equipment or supplies weighing up to 50 pounds. Frequent stooping, bending, climbing, reaching, pulling / pushing, and long periods walking and/or standing. May be required to stand, sit, twist, bend, squat, kneel or crouch when performing job duties Must possess adequate sight and hearing to meet the responsibilities of this position. #Dining Compensation Pay Range: $14.88 - $18.02 per hour Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $14.88 - $18.02 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity. For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities. Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance For more information about Covenant Living and CovenantCare at Home, please visit ***************** or *************************** Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

Wednesdays just got a whole lot more exciting because we're bringing you Walk-In-Wednesday! Stop by our community to explore the many new and exciting, in-demand careers with representatives from each department in one location. When: Every Wednesday from 10am-12pm Location: 3956 Whispering Way Dr. SE, Grand Rapids ,MI The Dining Services Associate assists the Dining Services Director in the creation and execution of the signature dining services program at the community. He or she provides friendly, responsive service to create an exceptional dining experience for all of our residents. Each Dining Services Associate's primary objective is to exhibit the core values of Commonwealth Senior Living and provide a memorable dining experience for the residents. This is a Part-time position with shifts varying from 8am-2pm and 3pm-7pm, including every other weekend. Qualifications • Certification in the Food Handlers Course or equivalent • Previous experience in the food service industry. • Ability to read and write English. • Willingness and ability to learn new tasks • Must be available to work varied shifts and weekends. • Ability to lift heavy objects; stand and walk short distances throughout the day. Ability to tolerate heat from the kitchen. • Must be free of communicable diseases. Areas of Primary Responsibility • Prepare and serve nutritious meals to our residents in a safe sanitary manner in accordance with Public Health Regulations, and in compliance with Sanitation Code. • Be familiar with Hazardous Analysis Critical Control Point {HACCP}, Workplace Hazardous Material Information System {WHMIS}. • Responsible for ensuring a clean, safe working environment and maintaining this responsibility by safe work habits, using correct hand washing techniques and routine cleaning. • Serve attractive, nutritious meals in a pleasant, respectful manner, mindful of the special needs of the residents. • Practice safe usage of all equipment within the department and the ability to clean, sanitize and maintain the equipment as outlined in the cleaning schedules. • Prepare the dining rooms daily: set tables, pour beverages, clear and clean dishes. • Upon receiving stock, put it away following the procedures as required. • Follow cleaning procedures when mechanical equipment is not available {ex: power failure}. • Performs other duties as directed by the Dining Services Director. • Other duties as assigned Culture Ambassador • Models the core values of the company: We Care About People We Do the Right Thing We are Passionate, Have Fun, and Celebrate Success We Speak Up! It's Our Responsibility We Take Ownership and Add Value We are Respectful • Ensures all personnel exemplify the core values of the company at all times. • Create and drive the sales culture.

We are seeking a detail-oriented and highly organized Mechanical Service Coordinator / Dispatcher to join our team. This role is part of a team of 3 dispatchers that are essential in ensuring efficient scheduling and coordination of service calls for our team of 50 field representatives. The ideal candidate will have strong communication skills, a technical understanding of mechanical systems, and the ability to manage multiple tasks in a fast-paced environment. Key Responsibilities: Scheduling & Coordination: Coordinate and schedule service appointments for technicians based on customer needs and technician availability. Prioritize service requests and ensure timely dispatch of technicians to maximize efficiency. Customer Interaction: Serve as the primary point of contact for customers, addressing inquiries, providing updates, and ensuring high levels of customer satisfaction. Gather necessary information from customers to accurately assess service needs. Communication & Collaboration: Maintain clear communication with technicians to relay job details, changes in schedule, and customer feedback. Work closely with management to optimize service operations and implement best practices. Record Keeping: Maintain accurate records of service calls, technician assignments, and customer interactions using COINS. Prepare and submit reports on service performance and technician productivity. Technical Support: Stay informed about company products and services to effectively communicate solutions to customers. Qualifications: High school diploma or equivalent; additional technical training or certifications in mechanical services is a plus. Proven experience in a dispatcher or service coordinator role, preferably in the mechanical or HVAC industry. Strong organizational skills and the ability to manage multiple tasks simultaneously. Ability to successfully work autonomously and in group environments, with minimal supervision. Excellent verbal and written communication skills. Problem-solving skills with a customer-focused mindset. What We Offer: Competitive salary and benefits package Opportunities for professional development and training A supportive team environment Opportunity to work for a nationally known, publicly traded company, Comfort Systems USA

We are excited to be growing our team! Pipp Mobile Storage Systems is a provider of mobile storage systems and products that maximize even the smallest of storage spaces. Our global customers are primarily retail and office based, but more recently has expanded into the vertical farming industry. As a customer-centric team, our focus is the customer and providing the best service imaginable. We offer a great benefit package that includes medical, dental, vision, short term and long term disability, tuition reimbursement and a company-matched 401K, as well as a generous PTO package. The Service Coordinator supports the organization and Install Department through coordination of after-market service and warranty work. Responsibilities include: Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed. Sets up site surveys. Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests. Maintains professionalism in all verbal and written communications. Maintains a high level of integrity and work ethic. The ideal candidate will possess or demonstrate the following: Associate's degree or equivalent; 2 years relevant experience preferred, or equivalent experience and education. Proficiency in MS Office, with emphasis in Excel Ability to effectively handle multiple projects at the same time Excellent verbal and written communication skills

Some of the benefits we offer associates: Medical Dental Vision Generous Paid Time Off Variety of Shifts: Part-Time, Full-Time and PRN 401k Life Insurance Short-Term Disability Required skills and qualifications: Prepares, presents, and serves food as needed Performs prep work such as washing, peeling, cutting, and seeding fruits and vegetables Weighs and measures designated ingredients Carries pans, kettles, and trays of food to and from work stations Stores food in designated areas following wrapping, dating, food safety, and rotation procedures Cleans work areas, utensils, and portable equipment Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures, and standard portion control Serves customers in a friendly, efficient manner following steps of service Resolves customer concerns and relays information to supervisor Ensures compliance with company service standards and inventory and cash control Assures compliance with all sanitation and safety Performs other duties as assigned Are you committed to learning, growing, and delivering excellent care? If so, we would love to speak with you. Please submit your resume to ************************ DFWP/EOE/e-verify Please note:

Description & Requirements We have an exciting opportunity available working 15 hours per week. This is a UK home based remote role only supporting the charity CALM. Shifts are 8 hours and you will be working 16:30 - 00:30 working shifts. The pattern we have available is below and you will work only work these days. 2 week rota Week 1 - Monday 16:30 - 00:30, Saturday 16:30 - 00:30 Week 2 - Saturday 16:30 - 00:30, Sunday 16:30 - 00:30 Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Working within a team of Helpline Workers, this role will support those experiencing mental health concerns and challenges. The purpose of this role is to provide support and signposting of mental health services, in a professional, calm and empathetic manner. Providing exceptional level of service-to-service users across multiple sectors including but not limited to charity, government and third sector. 1. Manage inbound enquires from Service Users effectively, working to ensure that service users are appropriately supported, ensuring the helplines successful operation. 2. Listen patiently and acting with empathy to deliver the best possible and appropriate outcomes for Service Users. 3. Provide a telephone and multi-channel support service with integrity, professionalism whilst adhering to relevant process, procedures, and legislation. 4. Comply with the expectations of the client processes and data protection regulations. 5. Ensure Service Level Agreements (SLA's) are achieved, escalation of risk for non-achievement of SLA's. 6. Collaborate with manager and colleagues to ensure the highest level of customer satisfaction, being a champion of excellent customer service. 7. Ensure continuous service improvement; initiating and responding to change in timely and positive manner. 8. Maintaining accurate records via the Customer Records Management (CRM) system through accurate data input. Keeping data integrity as a core priority. 9. Operate in compliance with all company policy & procedures, HR best practice and relevant regulations required to include but not limited to PCI, GDPR, ISO 27001, 9001 and 14001. 10. Completion of all required face to face and online training modules. Qualifications & Experience Previous experience working within a busy contract centre environment, providing telephone, online, email and live chat support. 12 months proven experience supporting multiple individuals/service users with mental health concerns and challenges. Previous experience working in a healthcare or mental health setting, ideally with crisis service experience. Researching, collecting, and recording data evidence. Individual Competencies Ability to work effectively as part of a team. IT literate with full working knowledge of MS Office Suite and use of windows-based databases. A good listener with strong communication and interpersonal skills to enable communication across a diverse range of service users. Confident approach, with a natural instinct to help, working with empathise whilst conveying a genuine desire to support individuals. A strong ability to build rapport quickly in online and remote situations. Strong decision-making abilities and reactiveness in a timely manner. Ability to manage and resolve complaints. Holds strong personal and emotional resilience skills, with the ability to provide professional support whilst maintaining ones on levels of wellbeing. Planning and coordinating own workload. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 10,136.00 Maximum Salary £ 10,136.00

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Universal Services Assistant - Surgery Full-Time Days Bronson Methodist Hospital The Universal Services Assistant (USA) is under the supervision of the Department Manager. Duties may include (depending on department assigned) cleaning of entire hospital patient rooms, both occupied and unoccupied; stocking of the unit work areas; care and delivery of equipment; entering data into the computer, responding to patient call lights, transporting of appropriate patients, and assisting with some pediatric, adolescent, adult and geriatric patient care activities. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-3 months related experience and/or training preferred. (BBC only) Michigan driver's license and insurability may be required * Ability to successfully complete the organizations' competency requirements for math, English, writing, spelling and reading comprehension. * BLS certification preferred * Ability to perform basic math skills * Ability to perform reading, writing, spelling, English, and communication skills at the 9th grade level * Able to input and read data utilizing department computers * Ability to perform duties within cluster units, as assigned * Must be able to communicate factual information effectively both orally and through writing with and all members of the healthcare team. * Must be able to comfortably accept delegation and negotiate task priorities. Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. Duties are dependent on assigned department: * Cleaning all units of the hospital (For BBC & BLH ONLY - may do laundry) * Dusts and cleans patients' rooms and restrooms. Maintains a clean and orderly environment for patients, staff, families and visitors * Changes bed linens, runs errands, and directs visitors. * Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment. * Records food and fluid intake and output, as directed. * Answers pages to assist nursing staff * Answers signal lights, bells, or intercom system to determine patients' needs. Communicates information and requests as appropriate to the registered nurse and/or patient care assistant. * Care and maintenance of tile and carpeted floors. * Monthly cleaning, which may include high dusting, baseboards, spot cleaning of walls. * May serve and collect food trays and feeds patients requiring help. * Transports patients and may assist patients to walk as directed by the registered nurse. * May assist in turning and repositioning bedfast patients, to prevent bedsores. * Compiles chart packets in accordance with established procedures. * Coordinates cleaning activities with the registered nurse and patient care assistant. * Assumes responsibility for own growth and development; attends regular staff meetings and stays current with pertinent information by regularly reading unit/department message books. * May serve and collect food trays and feeds patients requiring help. * Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment. * Utilizes department computerized systems to input appropriate data * Answer unit phone utilizing Bronson telephone standards * Assist greeter and unit clerk as needed Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 5700 Surgery (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

The Grand Rapids Promise Zone Success Coordinator will provide direct services to students in support of the Grand Rapids Promise Zone's efforts to increase the college going culture for Grand Rapids students through post-secondary preparation, transition to GRCC/post-secondary education, persistence, retention and completion. This person must be motivated and be able to work independently in our partner high schools to provide case management student services, focused on building relationships and outreach, within our K-12 partner schools, and students' transition to GRCC/post-secondary institution. Activities include connecting with students one-on-one/small groups, events/programming, and developing partnerships with designated K-12 schools. This position requires high-touch case management. Regular communications with students, high schools, community partners, and GRCC staff through various means such as e-mail, phone call, classroom visits, events and face to face conversation is expected. The Grand Rapids Promise Zone Success Coordinator is expected to be knowledgeable about community, high school, post-secondary, and campus resources for referrals and creative strategies to encourage and support students. Requisition ID: 1059 Position Number: 00002080 Employee Group: Professionals, Management, and Administration Schedule: Full Time, Non-Exempt Compensation: AP4 - $51,005 per year Benefits: Full Time Reports to: Promise Zone Director Posting Opens: 12/08/2025 Posting Closes: 01/04/2026 ESSENTIAL FUNCTIONS * Build relationships with prospective and current Promise Zone students in designated high schools and work independently in high schools to promote the mission of the Promise Zone. * Build and maintain productive relationships with school staff. * Provide leadership in developing, planning, and implementing activities that promote the Promise Zone scholarship to eligible students and families through a variety of communication and outreach activities. * Represent the Promise Zone in designated schools K-12 schools, outreach activities, and throughout the community. * Maintain current knowledge of Promise Zone, GRCC, and partner high school processes. This will include, but is not limited to, eligibility requirements, GRCC application/enrollment steps, and coordinating high school processes. * In collaboration with high school partner(s), provide case management services: * Assist students with creating individualized post-secondary plans based on goals and other factors identified by students * Refer student concerns to appropriate high school or GRCC service areas, community resources and services as needed * Facilitate targeted workshops as needed and defined by the Promise Zone department and/or high school partner(s) for students and their supporters. * Encourage and assist students to complete necessary tasks, targeted interventions, and utilize resources to promote post-secondary attainment. * Have extensive knowledge on the financial aid process, FAFSA completion, and other financial aid resources, and be able to assist students and families in one-on-one and group settings. * Utilize the customer relationship management (CRM) software to view student eligibility, manage communication with, and record notes of student interactions, referrals, resources, and interventions as applicable to improve support provided to students. * Established productive relationships with assigned partner high schools. * Be knowledgeable and inform students/schools/families about existing systems/programs that provide student support. This may include, but is not limited to, external financial programs, community resources, etc. * Partner and assist with current activities to provide additional resources to support post-secondary plans and expand services to students and families. * Plan and execute necessary events to support the enrollment processes at GRCC. This may include application days, FAFSA workshops, test proctoring, campus tours, and new student orientations. * Track and monitor student progress toward goal achievement. * Maintain current knowledge and provide information regarding academic and occupational degrees, as well as job training programs. * Counsel students with the post-secondary enrollment processes. This may include, but is not limited to, admissions applications, financial aid, and course registration. * Create and execute communication plans that provide relevant information to students, families, and K12 partners that may include print, texting, phone calls, and emails. * Engage in regular communication with GRCC staff/faculty and partner high schools. * Support college-wide activities such as orientation, Student Block Party, Open Houses, etc. * Support and mentor current GRCC students through office hours, communications via texts, calls and emails, and on an individual basis to promote persistence, completion, and/or transfer. * Provide support to students who have not taken advantage of the scholarship through various outreach methods, events, and appointments. * Input and report student data as needed. * Assist in creating content and maintaining Promise Zone social media channels. * Attend regular team meetings. * Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position. * Other duties as assigned JOB SPECIFICATIONS Education Credentials * Bachelor's degree required * Degree in Higher Education, School Counseling, Social Work, or related field preferred Work Experience * Minimum 1 year of work experience in education or working with high school students required (experience can include graduate assistantship, internship, or practicum experiences). * Work experience with at-risk populations preferred. * Excellent written and verbal communication skills. * Must be comfortable with public speaking. - Excellent formal presentation skills for small and large groups while presenting a strong professional presence. Skills * Ability and experience working with and relating to diverse high school and college student populations. * High level of energy, enthusiasm, and the ability to be innovative, creative, and adaptive. * Ability to organize work, handle multiple tasks, and meet timelines in a multi-project environment. * Proficient in use of electronic student information systems (PeopleSoft), Microsoft Office (especially Excel), content relationship management (CRM) and other internet applications preferred. * Self-motivated with the ability to work independently with minimal supervision, as well as collaboratively with multiple stakeholders. * Knowledge of data reporting systems; experience with data tracking and preparing reports preferred. Physical Demands * Must be able to carry at least 25-30 pounds of material. * Mix of seated office work and active off campus engagements (driving, standing at information tables and presentations, actively working with students while in schools). Mental Demands * Commitment to serving a diverse student population with respect and equity. * Dedicated to student success. * Ability to analyze information and conceptualize solutions. * High level of energy, enthusiasm, motivation, and the ability to be innovative, creative, and self motivated. * Ability to work collaboratively with many stakeholders, as well as independently with limited supervision. * This work will include interruptions (drop in students, phone calls, etc.). Working Conditions * GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website. * Mixed working environment that will take place in designated K-12 schools, community partners, as well as office environment at GRCC. * Must have a valid driver's license and reliable transportation for travel between high schools and community engagements. BENEFITS * Health Coverage: Six health insurance plan options, including one with no health insurance premiums * Time off: Enjoy substantial vacation time * Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership * Continuous Learning: Career development and educational opportunities * Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401(a) with a 12% employer contribution NEXT STEPS / APPLICATION PROCESS * Please complete an application: *********************************************************** Submit a cover letter and resume. * The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. * Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available. NONDISCRIMINATION STATEMENT Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

Reports to the Director, or designee. The Patient Assistance Program facilitates accessibility to medications, medical devices, or financial resources for patients who qualify for assistance. The Patient Assistance Program Coordinator helps patients seeking assistance through pharmaceutical, medical device, or financial patient assistance programs with processing required forms and ensures hospital receipt of replacement medication or devices when necessary. The program coordinator is responsible for communicating with manufacturers, grant foundations and other applicable departments regarding patients' applications and necessary documentation. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Maintains and advances the Patient Assistance Program by: * Identifying new ways of serving both the patient population and the Health System. * Implementing new patient assistance programs, as appropriate, in ways that financially benefit either the patient or the Health System, but do no negatively impact either. * Maintaining a working knowledge of patient assistance resources. * Exhibiting flexibility by capitalizing on new patient assistance resources and making appropriate changes in the Patient Assistance Program to accommodate a changing healthcare climate. Coordinates day-to-day operational activities related to the Patient Assistance Program by: * Working with Social Services, Finance, Nursing and medical staff to determine which patients and/or products may qualify for the Patient Assistance Program. * Assisting in gathering all necessary information for the processing of the patient application for medication assistance. * Communicating with manufacturers and charitable organizations regarding patient applications to ensure that the process has been completed properly. * Providing appropriate follow-up to the staff of the Finance, Social Services, Pharmacy, and various other departments, such as financial impact of replacement product(s) and ability to procure replacement products for the care of patients in need. * Ensuring that appropriate documentation has been provided by the manufacturer when all medications or devices designated for the Patient Assistance Program are received. * Meeting with applicable medical company representatives when appropriate to discuss issues relating to the Patient Assistance Program. Performs activities related to Patient Assistance Program documentation by: * Maintaining records of incoming and completed applications along with transcription of the patient's medical information in conjunction with Social Services and prescribing providers. * Preparing special reports as requested, to include, but not limited to, dispatching finished reports to appropriate parties and maintaining production reports regarding work assignments. * Answering the phone and providing routine information in accordance with established departmental policies and procedures. * Providing detailed chronological documentation of medications and devices received from companies designated for the Patient Assistance Program. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Communicating with the Director, in a timely manner, regarding any problems or potential problems. * Communicating with patients, family members and other staff in a courteous, responsive and helpful manner. * Establishing and maintaining effective working relationships with other departments. * Maintaining records, reports and files as required by departmental policies and procedures. * Completing other job-related assignments and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. * A Bachelor's degree and one year of experience practicing in an allied health profession is preferred. Knowledge & Skills * Requires advanced knowledge of patient assistance programs, medical office procedures, day-to-day hospital operations and medical terminology in order to prepare and maintain detailed records, files, reports and other correspondence. * Requires knowledge of inventory control such as logging receipt of, storage of and tracking use of medications or devices replaced via the Patient Assistance Program. * Demonstrates the interpersonal skills necessary to interact effectively and maintain positive working relationships with co-workers, patients, family members, and vendors. * Demonstrates the ability to effectively communicate with, document, and verify confidential information from patients, manufacturers, charitable foundations, physicians and other hospital staff in a professional manner. * Requires the organizational and analytical skills necessary to work effectively with minimal direct supervision. * Requires the ability to maintain accuracy, prioritize workload, perform multiple tasks simultaneously and meet deadlines. * Demonstrates proficient computer and office skills (i.e., typing at 60 wpm level, word processing, internet navigation and spreadsheets). Working Conditions * Works in an office environment. Physical Demands Requires the physical ability and stamina (i.e., to lift, hold, carry or transfer items weighing up to 30 pounds, etc.) to perform the essential functions of the position.

Job DescriptionOffice Assistant / Receptionist We're seeking a reliable and organized Office Assistant/Receptionist to join our team at a fast-paced manufacturing company. If you're a proactive individual with a strong work ethic, excellent communication skills, and a passion for keeping things running smoothly, we want to hear from you. Key Responsibilities: Greet and assist visitors and clients in a professional manner Answer phones, route calls, and take messages Perform general administrative tasks such as data entry, filing, and document preparation Maintain office supplies and organization Support various departments with basic clerical duties Qualifications: Previous office or receptionist experience preferred Strong attention to detail and excellent time management Comfortable using standard office software (Word, Excel, email, etc.) Clear communication skills and a friendly, professional demeanor Please Note: Due to federal contracts, all candidates must have a clean criminal background This is a THC-free workplace-all candidates must pass a drug screening Benefits: Tuition reimbursement Opportunities for advancement Supportive team environment Pay increase of $1+/hour upon successful hire-in

We are looking for an Administrative Assistant/Data Entry Receptionist to assist with a variety of administrative responsibilities. This person needs to be able to handle busy phones and provide top-notch customer service to our Clients. This person must be eager, friendly and a self-starter. The ideal candidate will have a proactive and positive personality. This is a multi-faceted position in a fast paced environment. Job responsibilities will include all front desk duties, assisting and supporting all other departments. This position requires ADVANCED computer skills, specifically with Microsoft Word and Excel. The ideal candidate must be organized and have great customer service skills to succeed. For immediate consideration, please respond to this email *********************

Job Title: Risk Coordinator Department: Quality & Risk Management Reports To: Director of Quality & Risk Management FLSA Status: Non-Exempt / Full-Time The Risk Coordinator supports the ongoing development and execution of the organization's quality and risk management programs within a Federally Qualified Health Center (FQHC) setting. This role plays a key part in ensuring compliance with federal, state, and accrediting body requirements including credentialing and privileging processes, audit and survey preparation, and internal safety reporting. The Risk Coordinator works collaboratively across departments to ensure providers, staff, and the organization remain compliant with regulatory standards, while also supporting a culture of safety, accountability, and continuous quality improvement. Essential Duties & Responsibilities Program Support Assist with preparation, coordination, and submission of accrediting/certifying organizations. Support annual site visit readiness, including gathering and organizing policies, logs, training records, and incident documentation. Track and maintain documentation related to risk mitigation activities and quality improvement initiatives connected to malpractice coverage. Credentialing & Privileging Coordinate collection, verification, and maintenance of credentialing documents for licensed independent practitioners (LIPs) and other credentialed staff in alignment with HRSA, FTCA, and organizational policies. Assist with recredentialing and re-privileging activities on established cycles, ensuring files are complete, accurate, and reviewed by the Credentialing Committee in a timely manner. Maintain credentialing databases and support reporting for audits, board meetings, and accreditation surveys. Learn and support the full credentialing and privileging lifecycle, from initial file assembly through committee review and board approval. Compliance Documentation Track expirations, renewals, and regulatory deadlines associated with compliance documents, notifying leadership proactively of upcoming requirements. Risk Management & Safety Reporting Provide clerical and administrative support for safety incident reporting, including entering, tracking, and summarizing events in the organization's reporting system. Assist in monitoring and trending safety events, near-misses, and complaints, supporting root cause analysis and risk mitigation efforts. Help prepare regular reports and dashboards summarizing safety and risk data for leadership, committees, and board review. Support organizational readiness for surveys, audits, and inspections related to risk, safety, and compliance. Administrative & Programmatic Support Maintain organized, confidential, and audit-ready files (paper and electronic) related to risk management, credentialing, and compliance. Support training initiatives related to safety, risk reporting, and compliance requirements. Assist with internal policy and procedure updates related to credentialing, FTCA, and incident reporting as directed. Collaborate with other departments (HR, Medical Staff, Quality, Operations) to ensure alignment and accuracy of compliance documentation. Other Duties Focused projects and other duties as assigned. Qualifications Education & Experience High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, public health, or a related field preferred. Minimum of 1-2 years working in a healthcare role - MA, DA, PT Aid, Medical Administrative, or Healthcare Compliance role required. Other relevant healthcare roles/experience will be considered. Experience in an FQHC, community health center, or healthcare compliance/risk environment is highly desirable. Skills & Competencies Strong organizational skills with excellent attention to detail and accuracy. Ability to manage multiple projects, priorities, and deadlines simultaneously. Proficient in Microsoft Office Suite and comfortable working with databases and electronic credentialing systems. Excellent written and verbal communication skills, with the ability to communicate effectively across departments and with external stakeholders. Discretion and professionalism in handling confidential and sensitive information. Commitment to the mission and values of a Federally Qualified Health Center and to equitable, patient-centered care. Work Environment Standard office environment with frequent use of computers, phones, and other office equipment. Occasional lifting of files or boxes up to 25 lbs. May require limited travel between FHC sites for trainings, meetings, or site visits.

Job DescriptionJob Title 1st Shift - Dock CoordinatorLocation Byron Center, MIPay $18.00-$20.00 per hour Shift Come work for a company that buys and sells new, used, and reconditioned pallets! We are seeking a dependable Dock Coordinator to oversee dock activity, support shipping and receiving tasks, and ensure safe and efficient movement of materials. This role includes coordinating truck loading/unloading, staging materials, and assisting with pallet processing. The ideal candidate is organized, safety-focused, and thrives in a fast-paced warehouse environment.Responsibilities Coordinate and assist with loading and unloading trucks on the dock Select customer orders to specifications, retrieve products, and stage or load them onto trailers Safely retrieve, move, and stack product using appropriate equipment Separate empty drums and organize them for storage or shipment based on customer requirements Sort pallets by quality and place them in the correct designated locations Maintain a clean, organized, and safe dock and warehouse environment Support warehouse team members with tasks assigned by the Warehouse Manager or supervisor Assist with dismantling and refurbishing pallet processes as needed Key Qualifications Bilingual is preferred for this position as you will communicate with the entire team Ability to lift 40-50 lbs throughout the shift Willingness to work overtime as needed, sometimes on short notice Dependable team player with strong communication skills High attention to detail and accuracy in handling materials How to Apply Let's go to work! Apply online today and take the next step in joining a reliable and growing team.

Butterworth Hospital, 100 Michigan St Grand Rapids. Schedule, Part-time, Variable days and every other Saturday and Sunday Shifts: Start from Tray Line start: 6:15 a.m. to 2:45 p.m. 6:45 a.m. to 3:15 p.m. or 7 a.m. to 3:30 p.m. Dish room: 7:30 a.m. to 4 p.m. Job Summary Performs a variety of routine tasks within the Nutrition Services Department using established practices and procedures. Fully functioning in one area of responsibility. Responsibilities include tray delivery, tray assembly, and dish washing. Essential Functions * Prepares and maintains serving lines including dishes, silverware, hot and cold food items, condiments, etc. Prepares and assembles cold food items such as salads, desserts and nourishments and ensures that all food and other items used are properly stored, refrigerated and dated. * Serves food as directed, replenishing items as needed. Disassembles and cleans food stations after use by wiping counters, steam tables and warmers. * Sets up and operates the cash register station and cash handling equipment to ensure the accurate collection of payments. Counts and balances the cash register, records totals, and deposits money to appropriate location. * Performs routine and heavy-duty cleaning such as washing, scraping, scouring, and rinsing pots, pans, utensils and other equipment. Loads, operates, and unloads the dishwasher. Checks and stores all clean equipment in an orderly fashion. Cleans major equipment such as ovens, grills, dish machine, steam tables, mixers, etc. Transports refuse and/or other materials in large carts in a manner that ensures the safety of self and others. Maintains sanitary conditions through the completion of daily cleaning assignments including but not limited to cleaning, sweeping, mopping, and operating the mechanical floor cleaner. * Sets up and delivers food carts to patient and other food delivery areas. Retrieves carts and returns them to the dish room for cleaning. Strips patient and cafeteria trays and sorts soiled equipment in preparation for cleaning. * Works assigned station on the tray line, assembling patient trays in accordance to established standards meeting dietary requirements. Assembles patient trays with appropriate speed, accuracy and appearance. Delivers trays to patients verifying room numbers, bed numbers, birth dates and patient names to ensure delivery to the correct patient. * Routinely participates in selected quality monitoring activities such as taking and recording food, refrigeration, dish machine temperatures, and other related quality assurance activities. Assists with the care and maintenance of department facilities, equipment, and supplies reporting malfunctions to management. Qualifications Preferred * Preferred High School Diploma or Equivalent About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. #CorewellHealthCareers How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids Department Name Employment Type Part time Shift Weekly Scheduled Hours 40 Hours of Work Days Worked Weekend Frequency CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Job Description We are excited to be growing our team! Pipp Mobile Storage Systems is a provider of mobile storage systems and products that maximize even the smallest of storage spaces. Our global customers are primarily retail and office based, but more recently has expanded into the vertical farming industry. As a customer-centric team, our focus is the customer and providing the best service imaginable. We offer a great benefit package that includes medical, dental, vision, short term and long term disability, tuition reimbursement and a company-matched 401K, as well as a generous PTO package. The Service Coordinator supports the organization and Install Department through coordination of after-market service and warranty work. Responsibilities include: Responds in a timely manner to service calls and service orders from outside vendors, account managers, and web-based requests, coordinating the necessary parts and services as needed. Sets up site surveys. Responds to requests for warranty work and coordinates parts and repairs associated with warranty requests. Maintains professionalism in all verbal and written communications. Maintains a high level of integrity and work ethic. The ideal candidate will possess or demonstrate the following: Associate's degree or equivalent; 2 years relevant experience preferred, or equivalent experience and education. Proficiency in MS Office, with emphasis in Excel Ability to effectively handle multiple projects at the same time Excellent verbal and written communication skills

We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Dining Services Aide. This position is responsible for providing efficient and courteous service to residents and guests as well as performing a variety of services in the Healthcare Center dining areas. In this role, the Dining Services Aide will: Wait on assigned tables. Take Resident meal orders. Set up and bus tables. Pre-service setup of tray-line. Assembling individual meals on tray-line. Assuring that all shift duties are thoroughly completed before the close of each shift period. T he ideal candidate will have: Relevant dining experience. One year experience working in a Healthcare setting. Ability to demonstrate effective reading, writing, speaking and analytical skills, required. Full understanding and effective application of sanitation, food borne illness, and cross-contamination policies and procedures as well as the use of HACCP protocols. Knowledge of dining room operational procedures and etiquette, proper small wares handling, as well as knowledge of residents rights. Willingness to work with and interact with older adults. #Dining Compensation Pay Range: $13.66 - $16.39 per hour Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $13.66 - $16.39 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity. For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities. Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance For more information about Covenant Living and CovenantCare at Home, please visit ***************** or *************************** Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Imaging Services Assistant - Full Time 72 Hrs/Pp - Bronson Methodist Hospital The Imaging Services Assistant provides support in the operation of the Radiology department. Under general supervision, and according to established procedures, and depending upon area(s) of expertise and assignment, the Imaging Services Assistant is responsible for maintaining record flow, patient flow, and maintenance of Radiology computers, equipment, and computer applications. The Imaging Services Assistant is responsible for providing excellent customer services to the Bronson organization. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required, Associate's degree preferred, or comparable work experience. Radiology or healthcare experience required. BLS certification within the past two years or within six months of hire. * Computer knowledge including but not limited to hardware and applications * Demonstrated proficiency in Microsoft Excel, Word, and Outlook * Ability to work with end users to determine application, hardware, communication, and workflow needs * Attention to detail. * Familiarity of end user business practices, to support the applications and workflows in a healthcare delivery environment. * Excellent telephone presence and interpersonal skills. * Demonstrated organizational skills. * Monitor and control Radiology computer environment (application and hardware) according to daily workflows. * Must be able to work independently with minimal supervision. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. Imaging Services Assistant Level I: * Scans system wide radiology records in EPIC and PACS daily. * Retrieves system wide records as requested by department from outside facilities. * Assist patient care staff if necessary (transport, lift assistance, help with family etc.) * Provides patient and office information regarding any pretest procedures, instructions for arrival time and parking. * Prepare exam system wide for mailing (i.e. imaging CDs, legal cases, loan outs, imported CDs into PACS system, etc.). * Records accurate patient and test information from end users for radiologist, staff, radiology managers, etc. * Corrects routine and non-routine computer malfunctions or works with PACS team to correct individual problems situations. * Escalates issues to management or PACS team to accommodate end user's needs. * Prepares documentation for system wide protocoling for CT, MR, and PET/CT and prepares additional system safety documents for MR * Utilizes appropriate problem-solving skills when responding to customer inquiries. * Answers multi-line telephones and accurately records requests from end users. * Audits system wide outstanding (not Final) exams in EPIC daily and exam turnaround times * Transports film jackets between Bronson campuses and onsite storage locations. * Assists physicians in retrieving computer images on the PACS computer system. * Import CDs into the PACS system for routine exams, trauma/ER, and inpatient workflow. * Utilizes BHG's legacy applications to obtain exam and report information. * Monitors and manages the flow of paperwork to and from radiologists' reading area. * Prepares and monitors system wide ER and "read and call" exams to insure they are read and reported in a timely manner (requires communication with ER and radiologists). * Prioritizes workflow according to department procedures to be sure high priority tests are managed first. * Communicates system wide critical result workflow with radiologist and referring physician. * Performs basic equipment maintenance daily and performs daily task on Radiology applications. * Determine phone customer needs, and appropriately route phone calls. * Prepares huddle boards for department huddles. * Schedules patients as needed within departments (thoracentesis, MR sedations, inpatient add ons, paracentesis, etc.) * Keep records of daily changes made to the patient schedule: which patients are done on a specific MRI unit, now shows, cancellations, incomplete exams, etc. * Assists with Claustrophobic, sick, or any other type of patient need during an exam and assists nursing staff with IV insertion and holding patients during sedation * Conducts initial screening interviews of patients to provide documentation to provider appropriateness of MRI service (i.e. implants, orbits, medical history). Notes outlier concerns to providers of service. * Order supplies as needed for the department and stock supplies/linens. * Records patient data required by the Michigan Department of Consumer and Industry Services. * Require patient to sign the Consent to Treat Form and Bronson Health Care Group's Notice of Private Practices Form when necessary. * Rescheduling system wide callbacks and notify management and billing of call backs. * Clean procedure rooms and equipment as needed * Prepare the necessary paper work for the Cardiologists. * Follow proper radiation safety rules/protection. * Call the Patient Transport department and report which patients are ready to return to their room. The below is for Imaging Services Assistants working in MRI: * Registering/checking in outpatients that arrive in the MR department and reviewing safety questions asked in EPIC. * Performing preliminary screens of outpatients and IP/ER patients for metal and helping them to prep for the exam. Including but not limited to, reminding patients to remove all metal, providing scrubs to change in to and answering questions about the test as able. * Answering calls to the department and routing them as necessary. * Completes daily procedure log for patients on Alliance mobile scanner. * Assists technologists with patient care including but not limited to; wayfinding for patients in the department and cleaning and resetting the MR tables as necessary. Imaging Services Assistant Level II: The Imaging Services Assistant II is responsible for carrying out Tier I AND Tier II level responsibilities within Bronson Imaging Services * Imaging Assistant Tier 1 Responsibilities o Scans system wide radiology records in EPIC and PACS daily. o Retrieves system wide records as requested by department from outside facilities. o Assist patient care staff if necessary (transport, lift assistance, help with family etc.) o Provides patient and office information regarding any pretest procedures, instructions for arrival time and parking. o Prepare exam system wide for mailing (i.e. imaging CDs, legal cases, loan outs, imported CDs into PACS system, etc.). o Prepare the necessary paper work for the Cardiologists. o Follow proper radiation safety rules/protection. o Call the Patient Transport department and report which patients are ready to return to their room. o Require patient to sign the Consent to Treat Form and Bronson Health Care Group's Notice of o Private Practices Form when necessary. o Order supplies as needed for the department and stock supplies/linens. o Assists with Claustrophobic, sick, or any other type of patient need during an exam and assists nursing staff with IV insertion and holding patients during sedation o Answers departmentally phone calls. o Transports film jackets between Bronson campuses and onsite storage locations. o Prepares documentation for system wide protocoling for PET/CT * Imaging Assistant Tier 2 Responsibilities o Rescheduling system wide callbacks and notify management and billing of call backs. o Records patient data required by the Michigan Department of Consumer and Industry Services. o Conducts initial screening interviews of patients to provide documentation to provider appropriateness of MRI service (i.e. implants, orbits, medical history). Notes outlier concerns to providers of service. o Keep records of daily changes made to the patient schedule: which patients are done on a specific MRI unit/CT, now shows, cancellations, incomplete exams, etc o Schedules patients as needed within departments (thoracentesis, MR sedations, inpatient add ons, paracentesis, etc.) o Prepares huddle boards for department huddles. o Communicates system wide critical result workflow with radiologist and referring physician. o Prioritizes workflow according to department procedures to be sure high priority tests are managed first. o Utilizes BHG's legacy applications to obtain exam and report information o Import CDs into the PACS system for routine exams, trauma/ER, and inpatient workflow. o Audits system wide outstanding (not Final) exams in EPIC daily and exam turnaround times o Prepares documentation for system wide protocoling for CT and MR prepares additional system safety documents for MR o Loan out CDs and reports to other healthcare facilities. o Prepares and monitors system wide ER and "read and call" exams to insure they are read and reported in a timely manner (requires communication with ER and radiologists). The below is for Imaging Services Assistants working in MRI: * All Tier 1 responsibilities * Train Tier 1 employees who wish to progress to Tier 2 responsibilities. * Handles call backs patients including placing the new order and getting them placed on the schedule with notes for the technologist. * Reviews and works the protocol list for MR procedures for all locations. * Calls physician offices to obtain medical records as needed to screen for implant safety. * Calls physician offices to obtain new orders if studies have been ordered incorrectly. * Places notes in EPIC when calling physician offices to obtain approval to change orders or obtain MRI safety clearance * Verifies recent labs and informs patient of need to obtain labs if required for their testing. * Places orders for screening radiographs as needed to ensure MRI safety. * Contacts radiologists to get clearance for screening radiographs as needed Imaging Services Assistant III: The Imaging Services Assistant III is responsible for carrying out Tier II AND Tier III level responsibilities within Bronson Imaging Services * Imaging Assistant Tier 2 Responsibilities o Rescheduling system wide callbacks and notify management and billing of call backs. o Records patient data required by the Michigan Department of Consumer and Industry Services. o Conducts initial screening interviews of patients to provide documentation to provider appropriateness of MRI service (i.e. implants, orbits, medical history). Notes outlier concerns to providers of service. o Keep records of daily changes made to the patient schedule: which patients are done on a specific MRI unit/CT, now shows, cancellations, incomplete exams, etc o Schedules patients as needed within departments (thoracentesis, MR sedations, inpatient add ons, paracentesis, etc.) o Prepares huddle boards for department huddles. o Communicates system wide critical result workflow with radiologist and referring physician. o Prioritizes workflow according to department procedures to be sure high priority tests are managed first. o Utilizes BHG's legacy applications to obtain exam and report information o Import CDs into the PACS system for routine exams, trauma/ER, and inpatient workflow. o Audits system wide outstanding (not Final) exams in EPIC daily and exam turnaround times o Prepares documentation for system wide protocoling for CT and MR prepares additional system safety documents for MR o Loan out CDs and reports to other healthcare facilities. o Prepares and monitors system wide ER and "read and call" exams to insure they are read and reported in a timely manner (requires communication with ER and radiologists). * Imaging Assistant Tier 3 Responsibilities o In call center workflow, determines customer needs and appropriately route phone calls. Answers multi-line telephones and accurately records requests from end users. o Performs basic equipment maintenance daily and performs daily task on imaging applications. o Assists variety of end users with workflows in the imaging department computer system. (PACS/PowerScribe - advanced knowledge of application usage). o Escalates issues to management or PACS team to accommodate end user's needs. o Directly assist in imaging services compute applications downtimes (EPIC/PACS). o Corrects routine and non-routine computer malfunctions or works with PACS team to correct individual problems situations. o Problem solves with Advanced Radiology Services will image transfers or reporting issues. The job description below is for Imaging Services Assistants working in MRI: * All Tier 1 and Tier 2 responsibilities * Train Tier 2 employees who wish to progress to Tier 3 responsibilities. * Manages the daily CON data entry and submission for BMH, BARS and BBC * Managers the data entry for CT Lung Screenings (Ending July 1st) Shift Variable Time Type Full time Scheduled Weekly Hours 36 Cost Center 3105 Radiology Overhead (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!