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Service counselor vs service coordinator

The differences between service counselors and service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service counselor and a service coordinator. Additionally, a service coordinator has an average salary of $40,792, which is higher than the $35,402 average annual salary of a service counselor.

The top three skills for a service counselor include social work, crisis intervention and patients. The most important skills for a service coordinator are customer service, social work, and patients.

Service counselor vs service coordinator overview

Service CounselorService Coordinator
Yearly salary$35,402$40,792
Hourly rate$17.02$19.61
Growth rate12%12%
Number of jobs44,28455,922
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Average age4343
Years of experience1212

What does a service counselor do?

Service counselors provide guidance to couples, individuals, groups, and families who are going through issues that influence their well-being and mental health. They comprehensively approach their clients by utilizing a "wellness" model that focuses on and motivate the client's potentials. Their duties include inspiring clients to talk about their emotions and experiences, helping them determine their action plans and goals, as well as designing therapeutic methods. Also, they may refer their clients to other services or psychologists.

What does a service coordinator do?

A service coordinator is responsible for assisting the management team in providing the best services for the clients based on their specifications. Service coordinators' duties include managing clients' requests and inquiries, providing client updates, monitoring changes and plan adjustments, and recommending strategic procedures to improve services. Service coordinators must be highly-knowledgeable with the matters concerning the organization they work for, ensuring that they could explain their products and services well to meet clients' needs.

Service counselor vs service coordinator salary

Service counselors and service coordinators have different pay scales, as shown below.

Service CounselorService Coordinator
Average salary$35,402$40,792
Salary rangeBetween $24,000 And $51,000Between $29,000 And $56,000
Highest paying CityUrban Honolulu, HIWashington, DC
Highest paying stateHawaiiMaine
Best paying companyGoogleMt. San Antonio College
Best paying industryEducationGovernment

Differences between service counselor and service coordinator education

There are a few differences between a service counselor and a service coordinator in terms of educational background:

Service CounselorService Coordinator
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Most common majorPsychologyBusiness
Most common collegeSUNY at BinghamtonSUNY at Binghamton

Service counselor vs service coordinator demographics

Here are the differences between service counselors' and service coordinators' demographics:

Service CounselorService Coordinator
Average age4343
Gender ratioMale, 33.3% Female, 66.7%Male, 28.5% Female, 71.5%
Race ratioBlack or African American, 12.2% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 7.1% White, 54.7% American Indian and Alaska Native, 1.6%Black or African American, 11.0% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 6.7% White, 55.0% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between service counselor and service coordinator duties and responsibilities

Service counselor example responsibilities.

  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Implement patient financial services department to assist patients and family members to ensure successful patient representation and expeditious benefit recovery.
  • Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Service coordinator example responsibilities.

  • Manage social media communication including Facebook, Pinterest, and blog.
  • Manage a pilot program providing diversion services to clients refer by DCF.
  • Manage the MSW staff and coordinate all social service and select patient service activities.
  • Manage caseload of 30 DD citizens, coordinate eligibility benefits.
  • Manage SharePoint inventory repository and assign access levels to new hires as needed.
  • Supervise and train direct care workers in CPR, care of clients, policy and procedures.
  • Show more

Service counselor vs service coordinator skills

Common service counselor skills
  • Social Work, 16%
  • Crisis Intervention, 9%
  • Patients, 7%
  • Support Services, 6%
  • Social Services, 6%
  • Rehabilitation, 6%
Common service coordinator skills
  • Customer Service, 19%
  • Social Work, 14%
  • Patients, 7%
  • Social Services, 5%
  • Service Coordination, 3%
  • Data Entry, 3%

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