Service counselor vs service person

The differences between service counselors and service people can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service counselor and a service person. Additionally, a service counselor has an average salary of $35,402, which is higher than the $34,151 average annual salary of a service person.

The top three skills for a service counselor include social work, crisis intervention and patients. The most important skills for a service person are patient care, patients, and CPR.

Service counselor vs service person overview

	Service Counselor	Service Person
Yearly salary	$35,402	$34,151
Hourly rate	$17.02	$16.42
Growth rate	12%	12%
Number of jobs	44,284	38,184
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 35%
Average age	43	43
Years of experience	12	12

What does a service counselor do?

Service counselors provide guidance to couples, individuals, groups, and families who are going through issues that influence their well-being and mental health. They comprehensively approach their clients by utilizing a "wellness" model that focuses on and motivate the client's potentials. Their duties include inspiring clients to talk about their emotions and experiences, helping them determine their action plans and goals, as well as designing therapeutic methods. Also, they may refer their clients to other services or psychologists.

What does a service person do?

A service person responds to clients in their office and provides amenities. Generally, they respond to phone calls and distribute messages about meetings or conferences. They may also handle scheduling meetings, organizing paperwork, and managing filing systems. They must coordinate with staff.

Service counselor vs service person salary

Service counselors and service people have different pay scales, as shown below.

	Service Counselor	Service Person
Average salary	$35,402	$34,151
Salary range	Between $24,000 And $51,000	Between $20,000 And $56,000
Highest paying City	Urban Honolulu, HI	Sacramento, CA
Highest paying state	Hawaii	California
Best paying company	Google	Metropolitan Utilities District
Best paying industry	Education	Manufacturing

Differences between service counselor and service person education

There are a few differences between a service counselor and a service person in terms of educational background:

	Service Counselor	Service Person
Most common degree	Bachelor's Degree, 59%	Bachelor's Degree, 35%
Most common major	Psychology	Nursing
Most common college	SUNY at Binghamton	University of Southern California

Service counselor vs service person demographics

Here are the differences between service counselors' and service people' demographics:

	Service Counselor	Service Person
Average age	43	43
Gender ratio	Male, 33.3% Female, 66.7%	Male, 52.1% Female, 47.9%
Race ratio	Black or African American, 12.2% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 7.1% White, 54.7% American Indian and Alaska Native, 1.6%	Black or African American, 11.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.5% American Indian and Alaska Native, 1.8%
LGBT Percentage	11%	11%

Differences between service counselor and service person duties and responsibilities

Service counselor example responsibilities.

Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
Implement patient financial services department to assist patients and family members to ensure successful patient representation and expeditious benefit recovery.
Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Service person example responsibilities.

Manage accounts payable and payroll for entire department.
Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
Maintain communication with school, DSS and court personnel on all necessary matters.
Perform payroll and human resourcetasks.
Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
Reinstate or decline policies through quality review and evaluation of accounts.

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Service counselor vs service person skills

Common service counselor skills

Social Work, 16%
Crisis Intervention, 9%
Patients, 7%
Support Services, 6%
Social Services, 6%
Rehabilitation, 6%

Common service person skills

Patient Care, 24%
Patients, 19%
CPR, 8%
Nursery, 7%
Patient Safety, 6%
Cleanliness, 5%

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Updated January 8, 2025

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