Service operator vs call out operator

The differences between service operators and call out operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a service operator and a call out operator. Additionally, a service operator has an average salary of $36,971, which is higher than the $32,733 average annual salary of a call out operator.

The top three skills for a service operator include customer service, food handling and emergency calls. The most important skills for a call out operator are customer service, inbound calls, and emergency calls.

Service operator vs call out operator overview

	Service Operator	Call Out Operator
Yearly salary	$36,971	$32,733
Hourly rate	$17.77	$15.74
Growth rate	-4%	-4%
Number of jobs	87,078	37,567
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	High School Diploma, 34%
Average age	53	53
Years of experience	2	2

Service operator vs call out operator salary

Service operators and call out operators have different pay scales, as shown below.

	Service Operator	Call Out Operator
Average salary	$36,971	$32,733
Salary range	Between $19,000 And $71,000	Between $26,000 And $40,000
Highest paying City	Mountain View, CA	-
Highest paying state	New York	-
Best paying company	Google	-
Best paying industry	-	-

Differences between service operator and call out operator education

There are a few differences between a service operator and a call out operator in terms of educational background:

	Service Operator	Call Out Operator
Most common degree	Bachelor's Degree, 34%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Service operator vs call out operator demographics

Here are the differences between service operators' and call out operators' demographics:

	Service Operator	Call Out Operator
Average age	53	53
Gender ratio	Male, 50.1% Female, 49.9%	Male, 31.5% Female, 68.5%
Race ratio	Black or African American, 14.2% Unknown, 3.6% Hispanic or Latino, 18.4% Asian, 3.5% White, 59.0% American Indian and Alaska Native, 1.2%	Black or African American, 14.4% Unknown, 3.6% Hispanic or Latino, 17.5% Asian, 3.2% White, 60.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between service operator and call out operator duties and responsibilities

Service operator example responsibilities.

Manage incoming calls from patients and medical professionals by utilizing telephonic paging system and manual messaging.
Train to be CDL certify by PVTA.
Comply with HIPAA standards and procedures.
Operate and drive commercial HAZMAT liquid nitrogen transports.
Operate CDL trucks in a safe manner to and from location.
Hang drywall, painting; install windows, plumbing, and walls.

Call out operator example responsibilities.

Manage patient's records and make sure they are protected under the HIPPA laws.
Maintain updated patients' records-document patient details including the treatments, demographics and personal facts while scheduling appointments.
Access databases containing sensitive information while following HIPPA policies and procedures.

Service operator vs call out operator skills

Common service operator skills

Customer Service, 19%
Food Handling, 18%
Emergency Calls, 9%
CDL, 7%
Inbound Calls, 4%
Service Calls, 3%

Common call out operator skills

Customer Service, 20%
Inbound Calls, 18%
Emergency Calls, 13%
Telephone Calls, 7%
Outbound Calls, 7%
Customer Calls, 4%