Service supervisor jobs in Reading, OH

The OCC/TOC Team Lead is a key leadership role within Element's Global Technology Operations Centre (TOC). This position is responsible for driving operational excellence and ensuring the consistent, high-quality support of critical IT services across the organisation. The role focuses on people leadership, managing, developing, and empowering a team of TOC Analysts, while overseeing real-time monitoring, incident response, and service availability across Element's global infrastructure. Acting as a central point of coordination within the TOC environment, the OCC/TOC Team Lead ensures timely detection, escalation, and resolution of operational issues, and maintains strong stakeholder relationships across Technology and the wider business. The position requires varied shift cover: 08:00 - 16:00 and 09:00 - 17:00, and may require support for weekend business activity. The role may require out-of-hours on-call escalation support. The OCC/TOC Team Lead reports directly to the Global Head of Service Management, Key Responsibilities People Leadership & Team Management Lead, mentor, and develop a team of TOC Senior Analysts and Analysts, ensuring high performance, accountability, and continuous growth. Conduct performance management, including objective setting, monitoring, coaching, and formal appraisals. Foster a positive, collaborative, and high-performing team culture aligned with Element values. Manage shift coverage and staffing to maintain operational support. Address workload distribution, prioritisation, and team wellbeing, ensuring balanced and sustainable operations. Manage conflict effectively and support a psychologically safe environment for all team members. Operational Excellence Oversee real-time monitoring of critical infrastructure, applications, and network environments, ensuring rapid response to alerts and incidents. Ensure analysts follow established SOPs, KB articles, and escalations, maintaining service availability and rapid issue resolution. Drive consistency and quality in remote hands and eyes support across multiple regions. Identify service-impacting issues, validate customer impact, and escalate to SMEs and engineering teams as required. Ensure adherence to Element's Incident, Major Incident, and Change Management processes, and support Major Incident Managers during critical events. Coordinate cross-functional teams during incidents to ensure timely and effective resolution. Process, Reporting & Continuous Improvement Lead continuous improvement initiatives by identifying trends, gaps, and automation opportunities. Support the seamless onboarding of new business units and services into the TOC operational model. Maintain and enhance operational reporting, ensuring regular SLA and performance updates are delivered to management. Contribute to Post-Incident Reviews by ensuring effective participation, accountability, and follow-through. Collaborate closely with the Global Head of Service Management and regional leads to evolve TOC capabilities and deliver best-in-class operational support. Vendor & Stakeholder Engagement Manage relationships with third-party vendors and partners, ensuring accountability, timely support, and appropriate escalation. Attend monthly vendor service reviews to contribute insights on performance, incidents, and improvements. Build strong working relationships with technical and business stakeholders to maintain trust and confidence, especially during high-impact events. Governance & Compliance Ensure compliance with Element's Purpose, Mission, Vision, Values, and technology policies. Maintain high levels of documentation quality, operational discipline, and audit readiness. Experience & Knowledge Required Minimum of 5 years people manager experience within a high-pressure NOC/TOC, Command Centre, or Operations environment. Solid understanding of ITIL principles and structured operational processes. Hands-on experience using ITSM platforms such as ServiceNow. Proven ability to manage customer expectations and communicate effectively with stakeholders at all levels. Strong organisational skills with the ability to manage multiple priorities and lead under pressure. Demonstrated ability to manage conflict and coach team members through complex situations. Knowledge of voice and data networking (LAN, WAN, routing protocols, switches, routers). Knowledge of cloud technologies including AWS, Azure, and Google Cloud. Knowledge of enterprise technologies such as Active Directory, DNS, DHCP, VPN, Windows OS, SQL, Virtualisation, Citrix, Wireless technologies, etc. Experience with monitoring and observability platforms (e.g., BigPanda, Zabbix, etc.). Essential Skills & Certifications Experience in Operations or TOC environment where observability, response, and incident management are critical. Familiarity with Halo or similar ITSM tools. Technology-related degree or higher-level qualification. ITIL v3 or v4 Foundation certification. Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today'.

Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more! We offer our agents: True partnership in your real estate business to support your career goals and development. Competitive commission splits - keep your commission and set your own value! Unlimited opportunity to earn what you are worth. No upfront or monthly fees. We don't make money until you do. Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close! Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources. Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more. Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you! Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training. Face-to-face broker support and coaching - true mentorship! Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team) Back office support including dedicated transaction coordinators and an agent services resource team “Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution Incentive program to earn cash if you help grow our team and refer new agents onboard Resources for your clients including a mobile app for home search, moving discounts from local vendors and more. Flexible schedules and control over your personal and professional growth as an agent A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back Apply today! What will make you successful at Vylla? An active Real Estate license Drive and ambition to succeed as part of an innovative, fast-growing team Complete focus on the customer experience Strong communications skills and ability to build a network of engaged customers and prospects Ability to multi-task and take initiative, strong work ethic Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company. EEO/AAP Employer

The Lead Avionics Services Modeler (Technical Proposal Specialist) owns the financial model and assumptions for long-term services proposals to customers. This can be both in the form of standalone services models for individual customers and enterprise scale models which are used alongside the OE business case when assessing New Product Introduction (NPI). They partner across Engineering, Services, Finance, Supply Chain, Commercial, and Program teams resulting in robust business cases, quantified contract risk, and informed decision-making throughout the Inquiry to Order process. The Lead Avionics Services Modeler delivers accurate and defensible financial models that improve Safety, Quality, Delivery, and Cost (SQDC) outcomes and enable profitable and competitive offerings, provides clear visibility to financial risk/opportunity in pursuit, negotiation, and execution phases, and strengthens win probability and margin realization via insight on market dynamics, cost drivers, reliability, and operational risk. **Roles and Responsibilities** + Business Case Modeling and Analysis + Build, own, and maintain long-term service financial models incorporating technical, reliability, operational, and commercial inputs + Produce robust business cases with documented, traceable assumptions and sources; present sensitivities, scenarios, and risk ranges + Perform sensitivity, scenario, to quantify risk/return and confidence levels + Translate model outputs into customer-ready pricing structures, volumes, and offer letters with clear value rationale + Cross-Functional Leadership + Coordinate inputs across Engineering (Reliability/Repair), Services Operations, Supply Chain, Commercial, Finance, and Legal + Lead working sessions to challenge assumptions, reconcile data discrepancies, and drive alignment on the target offer + Achieve internal approvals and support bid teams through negotiation to contract award + Risk Management and Governance + Clearly articulate financial and operational risk drivers, triggers, and mitigations in deal reviews + Participate in tollgate handovers to ensure program teams understand the contracted service construct and modeled risk + Contribute to Contract Margin Review (CMR) to assess performance, update forecasts, and align on corrective actions + Installed Base and Platform Analytics + Execute Product Platform Reviews (PPRs) to establish agreed reliability and cost baselines for strategic platforms + Benchmark competitive landscape, supplier dynamics, price/cost trends, and market conditions; provide commercial insight and upsell/value levers + Continuous Improvement and Tooling + Evolve modeling standards, templates, and documentation; manage common modeling tool governance and configuration control + Maintain accurate records, versioning, and audit trail of models, assumptions, and data sources + Drive process improvements to reduce cycle time, increase model accuracy, and improve deal velocity and quality **Required Qualifications** + Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of experience in Sales & Technical Proposals) + Minimum of 3 years of experience in Sales & Technical Proposals **Preferred Qualifications** + Demonstrated experience building complex financial or lifecycle cost models for services, aftermarket, or long-term agreements + Strong commercial acumen with understanding of pricing strategies, value selling, and contract structures for long-term services + Advanced data analytics skills; ability to synthesize large, imperfect datasets into defensible insights + Expert-level Excel skills, including modeling best practices (index/match/xlookup, array formulas, scenario manager, pivoting, data validation) and familiarity with VBA or similar for model automation + Experience with probabilistic analysis and scenario planning (e.g., sensitivity analysis, tornado charts; exposure to Monte Carlo a plus) + Familiarity with reliability engineering concepts, shop visit dynamics, maintenance programs, and cost drivers in avionics or aerospace services + Strong oral and written communication; ability to translate technical and financial complexity into clear narratives for executives and customers + Proven project management skills: planning, stakeholder engagement, tollgate readiness, and on-time delivery + Experience with analytics/visualization tools (e.g., Power BI/Spotfire), and ERP/PLM/CPQ exposure is a plus _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Logistics Support Supervisor, you oversee the real-time performance and operational execution of a high-volume after-hours service center that supports TQL's carriers and sales teams nationwide. You are accountable for driving service levels, ensuring process accuracy, improving workflow efficiency, and developing the leaders who manage agent performance on your shift. In this role, you will analyze performance data, adjust operational strategy in real time, and ensure issues are resolved with a focus on quality, speed, and carrier satisfaction. You will coach and develop future leaders, support internal teams through cross-functional problem solving, and continuously refine procedures to create a reliable, scalable, and high-performing operation. What's in it for you: * Competitive salary with aggressive bonus and long-term incentive plans * Upward and lateral mobility opportunities with structured career paths * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Certified Great Place to Work with 800+ lifetime workplace award wins What you'll be doing: * Lead the operational performance of your shift, monitoring queue activity like inbound, outbound and digital workflows and making real-time adjustments to meet service level goals * Coach and develop team leads and future leaders, ensuring they drive accountability, performance standards, and skill growth for their teams * Review performance metrics like QA accuracy, productivity, service levels and abandon rate and implement actions to improve quality, efficiency and carrier experience * Resolve escalated service issues quickly and accurately using data and SOPs to prevent repeat issues and improve process reliability * Ensure all system actions, documentation, and EDI/website updates are completed correctly and on time, maintaining high accuracy standards for customers and carriers * Partner cross-functionally with Sales, Quality, Training and Leadership to resolve operational issues, improve workflows and standardize best practices * Conduct performance reviews, coaching conversations, corrective actions and recognition in alignment with departmental standards * Identify trends and recommend process improvements, contributing to more scalable and consistent operational support * Support recruiting efforts by referring strong candidates and helping develop a successful onboarding experience What you need: * 1+ year of leadership experience in a fast-paced customer service industry * Ability to work 5pm - 1am * Excellent management and leadership skills and a superior work ethic * Ability to prioritize requests and handle changing priorities seamlessly * High level of professionalism working with many levels of the organization * Good telephone and communication skills with strength in providing excellent customer service * Excellent organizational skills with keen attention to detail * Ability to work independently with a nationwide team Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Job Description Airtron Heating & Air Conditioning in West Chester, OH is seeking a highly skilled and experienced full-time HVAC Service Supervisor to oversee and guide our team of service technicians. If you have strong experience in HVAC systems, leadership experience, and a commitment to operational excellence, we invite you to apply for this exciting opportunity to make a significant impact within our growing company. As our HVAC Field Service Supervisor, you will receive a competitive annual salary of $75,000 - $120,000 per year (based on experience) as well as excellent benefits such as: Health coverage Paid time off (PTO) A 401(k) plan with company match Tuition reimbursement A company vehicle Opportunities for growth KEY RESPONSIBILITIES As the HVAC Service Supervisor, you will play a pivotal role in managing the daily operations of the field service team. Your responsibilities will include: Leading and mentoring a team of HVAC technicians, ensuring they have the resources, training, and support needed to succeed. Collaborating with the retro install manager, RNC/Warranty team, and dispatchers to ensure efficient job allocation and customer satisfaction. Managing schedules, job assignments, and performance to ensure optimal productivity and the highest standards of service. Addressing performance issues in a timely and professional manner while fostering a positive and safe work environment. Monitoring inventory, ensuring proper equipment and materials are available for each job. Reviewing and ensuring all administrative tasks, including timesheets, expenses, and reporting, are completed accurately. Leading by example in safety practices and ensuring compliance with safety standards on all job sites. Assisting with the hiring and staffing of the service team to maintain adequate coverage. WHAT YOU NEED TO SUCCEED High school diploma or equivalent (experience may substitute for education) 5+ years of HVAC or related experience Strong computer skills (Microsoft Excel, Word, and Outlook) Valid driver's license and the ability to travel to job sites Excellent verbal and written communication skills Ability to work overtime and weekends as needed Preferred Qualifications: Experience as an HVAC service supervisor or a similar leadership role SCHEDULE & LOCATION This full-time position is based in West Chester, OH. With occasional overtime and weekend work depending on team needs, the role requires flexibility and comfort in working both indoors and outdoors as well as in various weather conditions. ABOUT OUR COMPANY Airtron Heating and Air, an NRG company, has established itself as one of the leading providers of HVAC systems. We provide an all-encompassing approach to heating and air solutions, from professional installations of premium products to comprehensive service plans, so systems work at their peak efficiency to provide customer comfort at the lowest cost. With more than 40 years of experience in the cooling and heating industry, we have the knowledge and skills that allow us to stand firmly behind our work. No matter the season, we are dedicated to keeping our customers' homes comfortable all year round. As always, our commitment is to our customers, for whom we provide excellent service and knowledgeable technicians, helping to set us apart from the competition. Our work environment is dynamic with a great work-life balance, and the career opportunities across our businesses offer daily variety and challenges. No day is ever the same. Providing career growth to our own employees is critical to our ongoing success. We give you the opportunity to take charge of your career. ARE YOU READY TO JOIN OUR TEAM? If you are a skilled HVAC professional with a passion for leadership and operational excellence, we encourage you to apply. The initial application process is quick and easy-complete our 3-minute mobile-friendly application today. Apply to be our HVAC Field Service Supervisor now!

Customer Service Supervisor- On-site Logan A/C & Heat Services 57 reviews Dayton, OH 45377 Full-time The Customer Service Supervisor is responsible for leading a team to provide superior customer service through various media channels (phone, chat, and email). Responsibilities include the development and training of Customer Service Representatives (CSR's), close monitoring of performance, and handling elevated customer issues. This position requires strong communication skills to facilitate individual coaching and mentoring of CSR's. Provides daily oversite, support, and strategic input to the Customer Service team to ensure efficiency and profitability in scheduling service appointments. Further, the position is responsible for maintaining knowledge of Logan Services' products, services and processes pertaining to the Customer Service Department. Essential Duties and Responsibilities: Actively supports the Customer Service team by answering incoming calls for all markets and scheduling of service calls logistically and profitably Provides daily support and guidance to the Customer Service team Conduct regular call monitoring and evaluations to ensure a superior customer experience is being provided Coach, motivate and counsel CSR's on performance including administering disciplinary action when necessary. Responsible for setting team and individualized CSR goals, evaluating, and managing the Customer Service performance reporting and analytics to help each CSR reach those goals Conduct monthly 1:1 meetings with each CSR to review performance, individualized coaching and/or career pathing opportunities Conduct 1:1 call evaluations for each CSR at minimum twice a month Responsible for developing new/improving, implementing and managing of all Customer Service related processes and best practices to improve efficiency and a positive customer experience by staying abreast on customer service trends, software and best practices. Streamline and cascade all important and relevant information to Customer Service team through effective communication such as monthly team meeting, weekly team huddles, side-by-side process refreshers, seasonal bootcamp trainings, etc. Assists with resolving escalated customer issues and collaborates with Field Supervisors and Customer Experience Specialist to handle and resolve escalated customer complaints, questions, and concerns. Ability to authorize maintenance plan discounts or process refunds up to $300 when necessary Management of weekly timesheets and time off requests for your direct reports. Responsible for monthly verification and accurate reporting of CSR SPIFFs to HR Responsible for 30 day, 90 day, and annual reviews of direct reports. Collaborate with CSR Manager to interview potential CSR candidates and support with training and development of any CSR new hire. Responsible for scheduling and coverage needs of the Customer Service department include but not limited to reviewing the weather forecast and anticipating opportunities to adjust and/or add hours to maximize appointment scheduling. Responsible for oversite and performance of the weekend & holiday schedule. Collaboration with all company departments with a positive intent Performs other duties as assigned Competencies: Customer Service oriented- ability to portray empathy, relate with others and eager to help when working with a customer to ensure they receive a positive experience Positivity- displaying a positive attitude even during times of adversity Leadership- able to organize, control, and guide the work of others to obtain satisfactory results. Mentoring- provides advice and support while fostering the progress of a less experienced colleague Communication - Displays a grasp of the information and always initiates or responds to communications in an appropriate, timely and comprehensive manner. Active Listening - Giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times. TEAM Builder- Creates a sense of TEAM through achievement, goal setting, sharing successes, professional development etc. Interpersonal skills- relates well to all kinds of people, inside and outside the organization, builds appropriate rapport, builds constructive and effective relationships, uses diplomacy and tact, can diffuse even high-tension situation comfortably Confidentiality- maintains all client communications and confidential information as per code of ethics, and per client instructions Self sufficient and motived- is internally self motivated and has a proactive approach and participation by being able to identify areas of opportunity within the business and their team and takes initiative in providing additional support and/or taking action as necessary Sense of urgency- it's imperative to act promptly, decisively, and without delay using good judgement Experience and Requirements: Bachelor's degree or Associate's Degree plus 1-2 years of related experience. 3-5 years Customer Service experience HVAC knowledge Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook Excellent written and oral communication skills Our PARTE Values: P - People First - We believe every person matters. We lead with respect, compassion, and care- for our team, our customers, and our communities- because people are the heart of everything we do. A - Agile - We are responsive and embrace change with courage and creativity, with speed, purpose, flexibility, and forward thinking; we turn challenges into opportunities. R - Radical Ownership - We rise to every challenge by taking full responsibility for our actions, decisions, and outcomes. We don't just point to problems-we become the solution. T - Teamwork - We lift each other up and win as one. Through trust, collaboration and open communication, we achieve more- delivering the best for our customers, our company and each other. E - Excellence - Good enough is never enough. We strive for greatness in everything we do, fueled by passion and a commitment to exceed expectations every step of the way. To perform this job successfully, an individual must be able to meet the essential duties and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Logan Services Inc. offers Equal Employment Opportunities to all applicants.

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made For You Because: You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus! A Day In The Life: The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time Must be at least 18 years of age Why You'll Want to Join Our Team: Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us! How We Work Together Adaptable - We change before we have to Entrepreneurial - We own it Collaborative - There's no “I” in Tory Client & Brand Focused - We put ourselves in Tory's shoes Live the Values - We show up for each other Functional Expertise - We're constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor. Compensation Range The compensation range for this position is 17.00 USD - 21.00 USD. Our offer will be based on your relevant experience and work location. Benefits Information We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours. Equal Employment Opportunity Statement Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.

Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restritctions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled. We can recommend jobs specifically for you! Click here to get started.

General Purpose of Job: The work of the Customer Service Duty Manager includes directing personnel within Customer Service department overseeing and advising on staffing requirements; monitor discipline/corrective action by subordinates; ensuring customer satisfaction by daily feed back; acting as liaison between first level leadership and upper management. Proactively monitors the work of assigned employees to ensure that customer satisfaction, safety, security, quality and employee relations meet or exceed standards. Maintain and control all required aspects of the operation in accordance with the corporate security program and TSA legislation. Ensure that the required company audit requirements are undertaken to ensure continuity and compliance at all times. Read, understand and clarify the implementation of the site specific security plan and ensure that all staff are issued with a relevant company ID and that they are required to display this identity badge. Ensure they administer practices in a fair and equitable manner, where all employees, customers, vendors and other third parties are treated with respect. Required Skills : Ability to read, analyze, and interpret Trego-Dugan Employee Handbook, general business periodicals, professional journals, technical procedures, or governmental regulations, airline policy and procedures manuals. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups or managers, clients, and customers. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to lift 70 lbs. Ability to operate equipment and hold necessary licensing (if applicable). Ability to perform specific responsibilities related to your shift. Reports to work on a regular and timely basis. REQUIRED EXPERIENCE Two to five years previous management/specialist supervisory experience in field service duties. Independent judgment and decision making skills required. Excellent interpersonal skills, written and oral communication skills. Familiarity with personal computer software helpful. Airline pricing experience. College degree or equivalent experience. Ability to read, write, fluently speak and understand the English language. Essential Duties and RESPONSIBILITES : Plans, organizes, directs, and participates in the Ramp/Ground and/or Customer Service operations for both contracted commercial flights and charter aircraft. Ramp operations include, security screening; baggage transfers to and from aircraft, aircraft deicing, aircraft cleaning, lavatory services, and aircraft power unit hookups. Directs and trains assigned Ground Operations Agents and or Customer Service Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records. Implements departmental policy as directed for Ramp/Ground and Customer Service operations. Advises the Lead Agents on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed. Coordinates Customer Service activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift. Participates in the operation and training of various types of ground equipment, including, but not limited to, aircraft jrt bridges and portable stairs in and around aircraft. Customer Service/Ticketing platforms are maintained in good working order. Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings. Maintains emergency checklists and supplies. Prepares and submits verbal and written reports related to activities and Customer Service Agents as required. Handles other business-related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties. Must be available to work various shifts including swing and graveyard shifts plus weekends and holidays Competency/Behavioral Requirements : Direct and participate in the work of daily Customer Service activities; Prepare timely written and verbal reports, training demonstrations, etc.; Follow oral and written instructions; Communicate effectively both verbally and in writing; Deal effectively and courteously with co-workers and customers; Exercise sound, independent judgment; Analyze situations and problems with a results-oriented focus; Resolve conflict effectively; Identify and evaluate solutions, and effectively implement determined action; Approach problem-solving creatively and with a team orientation; Present an overall professional image; Perform the essential functions of the job without posing a threat to the health and safety of others; Model and promote acceptance and respect for differences among employees; Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and the TDA. client's goals and objectives. Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Develop one's own ways of doing things abiding by to TDA/Airline's policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done Be persistent in the face of obstacles PHYSICAL Demands : Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work. Other Requirements and Qualifications: Education, Experience and Training: Requires a 1-year of experience in the aviation industry. At least 6 months of the experience must be equivalent to an Airline Customer Service Agent to include Ticketing/Gate support. Must receive initial/advanced Customer Service training required by the individual airlines within probationary period. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting Customer Service procedures for passenger processing and baggage transfers. Licensing/Certification: Must possess a valid Driver's License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period. Miscellaneous Requirements : Must have a strong working knowledge of the Microsoft suite and proficient with computer. Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings and weekends. Subject to emergency call-in.

Location: Cincinnati, OH Employment Type: 1st Shift, Full-time, Direct hire Job Brief Kable Workforce Solutions is hiring a Field Service Supervisor for our client. This job is responsible for supervising technicians during machine installation and startup at customer facilities, coordinating travel schedules, and supporting field troubleshooting on warranty and repair orders. It includes reviewing in-shop production for potential service issues, providing machine training to employees and customers, posting service reports, and assisting the Technical Service Manager as needed.What's a Typical Day Like? Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. Assist techs with field trouble shooting on both warranty and repair orders. Review jobs in the shop as production is in progress for possible field service problems. Training of other employees and/or customers on machines. Review and post service reports on jobs in the fields. Assist Technical Service Manager when required. Other functions as directed. What Are the Requirements of the Job? Supervise Field Service Technicians and assist in training of temporary/new employees. Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required. How to Apply And Next Steps? Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required. #MBS4901

Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.

DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals; PeekabooTM Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 950 laboratories in 60 countries and more than 65,000 employees. Job Description Client Services Supervisor - Transformational Leader Wanted Are you a rising leader with a passion for process excellence, customer experience, and transformational change? DDC is seeking a Client Services Supervisor who thrives on improving operations, engaging teams, and driving meaningful impact - not just maintaining the status quo. This is not your typical call center leadership role. We're looking for someone business-savvy, customer-obsessed, and process-driven - someone who's excited to learn a new industry, lead a tenured team, and elevate our service operations. What You'll Do Lead and inspire a remote Client Services team across multiple channels (phone, chat, email). Drive continuous improvement in workflows, policies, and performance metrics. Champion data-driven decision-making and develop tools to monitor trends and KPIs. Collaborate cross-functionally to enhance customer experience and operational efficiency. Recruit, coach, and develop team members with a focus on accountability and empowerment. Identify opportunities for innovation and challenge legacy processes with fresh thinking. Represent the voice of the customer and advocate for quality at every touchpoint. Why Join Us? Be part of a mission-driven company making a real difference in people's lives. Work with a passionate, experienced remote team eager for strong leadership. Lead transformation in a supportive, high-performance culture. Enjoy opportunities for professional development and cross-functional collaboration. Ready to lead with purpose and drive change? Apply now and help us shape the future of client services at DDC. Qualifications Bachelor's degree in business, operations, or a related field preferred. 5+ years in a leadership role, preferably in a healthcare service environment. A track record of managing people and improving processes - not necessarily in a call center. Strong analytical skills and comfort with data, dashboards, and performance metrics. Excellent communication, collaboration, and change management abilities. A mindset for growth, curiosity, and accountability. Proficiency in Microsoft Office tools (Word, Excel, PowerPoint). Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Communicating with others to exchange information. Ability to travel, as needed. Additional Information Schedule: Monday - Friday, 8:00am to 6:00pm What we offer: Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer.

The Intuit Product Expert Supervisor manages a dynamic team of experts, coaches experts to perform at the highest levels, monitors/takes action on real time adherence for their team and handles customer escalations. This role is pivotal in monitoring quality assurance, training, and managing schedules and attendance, while fostering motivation and maintaining company culture. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles and Responsibilities Lead and manage a team of 20-25 student call center agents specializing in customer service inquiries. Conduct routine 1:1 coaching session(s) to provide feedback to meet performance metrics, including quality, productivity, attendance, compliance, and disciplinary issues. Ensure continuous learning training modules are complete before announced deadlines. Identify training opportunities and/or knowledge skill gaps amongst the team and collaborate with other department leaders as needed to improve agent performance. Review daily and weekly agent scheduling to monitor agent's weekly schedule adherence and provide feedback to WFM as requested. Review agent's daily attendance for occurrences and/or occurrence discrepancies. Review agent timecards for accuracy, make time punch corrections as needed, and approve payroll before announced deadline. Partner with Workforce Management and Operations Managers to ensure efficient agent scheduling and/or leadership support coverage. Uphold EAW and Intuit's policies, standards, and compliance requirements. Manage attendance, adherence, and behavioral expectations using EAW's progressive corrective action model, when necessary. Foster an inclusive and engaging team culture that balances accountability with recognition. Escalate client concerns, systemic issues, and process improvements to Operations Leadership. Serve as a key point of contact between agents, leadership, and clients, to help ensure alignment of goals and expectations. Attend weekly and monthly business reviews to share valuable insight into agent performance with client and better understand client's performance expectations. Maintain excellent knowledge of company policies and procedures to assist agents with difficult customer concerns via slack and/or individual coaching sessions. Resolve escalated customer concerns, balancing superior service with fiscal responsibility. Perform other duties as directed by management. Basic Qualifications Bachelor's or associate degree required. 3 years of experience in a call center or customer service role. Experience handling customer escalations and providing excellent customer service. Ability to monitor, coach, and provide effective feedback to agents to meet performance metrics. High level of integrity and professionalism in handling confidential information. Strong computer skills and proficiency in Microsoft Office Suite. Strong analytical and problem-solving skills. Exhibit exceptional time management, organization, and prioritization skills. Ability to work independently and in a team setting within a fast-paced environment. Excellent written, verbal, and interpersonal communication skills. Proven success in leading a team of agents. Ability to multi-task and perform in a fast-paced environment. Embrace feedback and approach work with a growth mindset. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment. THE AMERICANS WITH DISABILITIES ACT OF 1990 (ADA) PROHIBITS DISCRIMINATION IN COMPENSATION AND EMPLOYMENT OPPORTUNITIES AGAINST QUALIFIED INDIVIDUALS WITH DISABILITIES. TO DETERMINE WHETHER AN INDIVIDUAL IS QUALIFIED, THE ESSENTIAL FUNCTIONS OF EACH JOB MUST BE IDENTIFIED. ESSENTIAL FUNCTIONS ARE THOSE THAT ARE INTRINSIC TO THE POSITION AND THAT THE INDIVIDUAL(S) WHO HOLDS THE JOBS MUST BE ABLE TO PERFORM WITH OR WITHOUT REASONABLE ACCOMMODATION.

**Opportunity** As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money. **Summary:** Supervises and coordinates activities of workers concerned with ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts, in stockroom, warehouse, or yard by performing the following duties. Multiple Shifts Available **Essential Duties and Responsibilities:** + Reviews inbound appointment log and open order report each day in order to plan work activities. + Plans inbound and out bound schedules accordingly to meet customer metrics. + Determines staffing needs based on work load and schedules staff accordingly. + Assigns workers to specific duties based on work load and shipping schedules. + Reviews and updates operational procedures as necessary and ensures they are communicated to and understood by the warehouse associates. + Tracks productivity and qualifies performance by individual, function, and department. + Works with Inventory Control to ensure the highest level of inventory accuracy possible. + Manages payroll of department. + Advises employees on handling of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems. + Traces history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies. + Determines work procedures, prepares work schedules, and expedites workflow. + Issues written and oral instructions. + Ensures that proper safety procedures are followed. + Maintains harmony among workers and resolves grievances. + Position is full-time and on-site. **Supervisory Responsibilities** + Directly supervises 20+ employees in the area of Operations. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. + Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **Education and/or Experience** High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. **Company Benefits:** + Medical + Dental + Vision + 401k + Company Match + Employee Assistance Program + Paid Time Off + Flexible Work Schedules (when possible) + And more! **Pay Range:** $60k - $65k annually *The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws. \#INDEED Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com . Apply Now Apply Now United States Of America, Fairfield USA, Ohio, Fairfield, 45011 Full time Day Shift (United States of America) Created: 2025-12-15 Contract type: Regular Job Flexibility: Site Based Ref.R168523

Responsibilities & Qualifications RESPONSIBILITIES Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems , validating appropriate access authorization to systems, data, and network resources. Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications Must have a DoD 8570.01 IAM Level I baseline certification: Certified Authorization Professional (CAP) Certified Network Defender (CND) Cloud+ GSLC Security+ CE Healthcare Information Security and Privacy Practitioner Clearance Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) Type of environment: Office Environment Noise level: Medium Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Responsibilities & Qualifications RESPONSIBILITIES * Provide oversight and supervision of Identity and Access Management (IAM) services to ensure the confidentiality, integrity, availability, and non-repudiation of sensitive and classified information systems. * Serve as a Cybersecurity Subject Matter Expert (SME) in Identity and Access Management, advising on all associated cybersecurity policies, standards, and procedures. * Lead and mentor IAM analysts, providing direction, task prioritization, and performance oversight. * Oversee implementation and enforcement of access control policies in alignment with Department of Defense (DoD) Identity, Credential, and Access Management (ICAM) strategy and guidance. * Ensure compliance with DoD Instruction 8520.03, Identity Authentication for Information Systems, validating appropriate access authorization to systems, data, and network resources. * Manage and coordinate user identity lifecycle operations, including provisioning, de-provisioning, access auditing, and credential management. * Collaborate with cybersecurity, network, and systems teams to maintain secure and efficient access management processes. * Identify process improvements and provide recommendations for enhancing IAM operations, technologies, and compliance posture. REQUIRED QUALIFICATIONS Experience * Minimum of seven (7) years of relevant IT experience, including expertise in Identity, Credential, and Access Management (ICAM) or related cybersecurity disciplines. * Demonstrated supervisory or leadership experience providing direction to IAM or cybersecurity teams. Certifications * Must have a DoD 8570.01 IAM Level I baseline certification: * Certified Authorization Professional (CAP) * Certified Network Defender (CND) * Cloud+ * GSLC * Security+ CE * Healthcare Information Security and Privacy Practitioner Clearance * Secret - with a favorable IT-I (Tier 5/SSBI) Critical-Sensitive clearance. Overview We are seeking an IA Access Management Analyst to join our DLA NIPR/SIPR Access Management and Trusted Agent support Team. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at ***************** Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Locations: Fort Belvoir, VA or Battle Creek, MI or Columbus, OH or New Cumberland, PA or Dayton, OH (Any One of these locations) * Type of environment: Office Environment * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. * Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S. Citizen Secret Clearance OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.

Youngstown Area Goodwill Industries, Inc. is seeking a Customer Service Supervisor to support daily retail operations at our Salem, Ohio location. This part-time leadership role is responsible for providing excellent customer service, supervising front-end operations, and supporting staff to ensure a positive shopping experience for our customers while advancing Goodwill's mission. Key Responsibilities Supervise and support customer service and front-end staff during assigned shifts Ensure excellent customer service standards are consistently met Assist with opening and closing procedures, as assigned Handle customer questions, concerns, and transactions professionally Support training, coaching, and performance feedback for team members Maintain a clean, organized, and welcoming retail environment Enforce company policies, safety procedures, and loss prevention practices Collaborate with store management to ensure smooth daily operations Qualifications High school diploma or equivalent required Previous customer service experience required; supervisory or leadership experience preferred Strong communication and interpersonal skills Ability to lead by example and work effectively as part of a team Dependable, flexible, and able to work a varied schedule, including evenings or weekends as needed Ability to stand for extended periods and perform light to moderate physical tasks What We Offer Part-time schedule (less than 30 hours per week) Supportive, mission-driven work environment Opportunity to make a positive impact in the community Employee discounts and other applicable benefits About Us Youngstown Area Goodwill Industries, Inc. is dedicated to strengthening our community by providing employment opportunities, job training, and supportive services. Every purchase and donation helps fund programs that change lives. Youngstown Area Goodwill Industries, Inc. is an Equal Opportunity Employer. Store Hours are as follows: Monday - Saturday 9AM to 8PM Sunday 12PM to 5PM

Wage: $22.00/ hour Requirements: * Valid driver's license required * Excellent computer, verbal, and written communication skills * Minimum of 2 years of security experience * Minimum of 2 years of supervisory or leadership experience Manages a shift and/or segment of guarding operations at multiple sites at the direction of line management. Supervises Field Supervisors and other security personnel. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures in support of Branch operations. Distinguishing Characteristics: Primary job function is the management of a segment of an office's guarding operations. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time. If a position performs such work less than 50% of the time, and/or performs routine duties that are also performed by subordinates more than 40% of the time, it should be classified as: Field Supervisor. ESSENTIAL FUNCTIONS: * The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. * All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. * Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. * In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. * All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 1. Manages a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service. 2. Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary. 3. Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel. 4. Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary. 5. Maintains and submits payroll records and other employee and business information; reviews client and company reports for accuracy and timeliness. 6. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures. 7. Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed. 8. Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues. 9. Performs tasks and duties of a similar nature and scope as required for assigned office. MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. MINIMUM HIRING STANDARDS: * Must be at least 18 years of age. * Must have a reliable means of communication (i.e., pager or phone). * Must have a reliable means of transportation (public or private). * Must have the legal right to work in the United States. * Must have the ability to speak, read, and write English. * Must have a High School Diploma or GED. * Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. Education/Experience: Associate's Degree and 1 year of experience in security operations, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education. Competencies (as demonstrated through experience, training, and/or testing): * Understanding of security operations. * Knowledge of supervisory practices. * Planning, organizing and leadership skills. * Oral and written communications skills. * Strong customer service and service delivery orientation. * Strong interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures. * Ability to take initiative and achieve results. WORKING CONDITIONS (Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: * Maintaining composure in dealing with authorities, clients, staff and the public, occasionally under conditions of urgency and in pressure situations. * Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey. * Required ability to handle multiple tasks concurrently. * Handling and being exposed to sensitive and confidential information. * Regular use of vehicle required in the performance of duties. * Regular talking and hearing. * Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling. * Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. * Close vision, distance vision, and ability to adjust focus. * Responding on an on-call basis to emergencies and incidents at all hours. Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. ##CAHP

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday- Friday, 2:45pm - 11:15pm As the Senior Supply Chain Supervisor, you will focus on building a culture that supports high employee morale and ensures company policies and procedures are met. We want to utilize your experience to improve employee engagement and maintain clear and frequent communication at every level. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day: * Establish work schedules, assign jobs and train staff * Guide, counsel and encourage employees; improve potential and champion high standards * Establish and maintain effective relationships with onsite customers and other key partners * Provide a safe and secure work environment through training and safety inspections * Assist with evaluating employee performance, providing written and verbal feedback * Implement and carry out all company policies, procedures and standards What you need to succeed at GXO: At a minimum, you'll need: * 3 years of relevant experience * Experience with Microsoft Office and computerized scanner equipment * Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends It'd be great if you also have: * Bachelor's degree in Logistics or a related field, or equivalent related work or military experience * 3 years of managerial/supervisory experience * Bilingual English/Spanish * Experience in an AS9100 or ISO environment * Warehousing or Third-Party Logistics (3PL) experience * Solid problem-solving skills * Proven ability to follow, promote and implement safety programs This job requires the ability to: * Lift objects of various shapes, sizes and weights * Stand, sit or walk for extended periods of time * Reach (including above your head), bend, stoop, climb, push, pull, twist, squat and kneel * Handle or manage tools or equipment * Tolerate hot or cold warehouse environments We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.