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Service supervisor jobs in Tuckahoe, VA - 367 jobs

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  • Maintenance Team Lead

    Graham Personnel Services 3.6company rating

    Service supervisor job in Richmond, VA

    Maintenance Tech Lead Graham Personnel Services, Richmond VA Direct Hire- $27-$30 per hour Hours: 6am-6pm (Peak Season) and 6am-2pm (Regular Season) Oversees maintenance staff to perform service duties and activities to ensure repairs are completed safely, efficiently, and accurately. Ensue all inventory counts are performed accurately to ensure spare parts are available when needed. Utilize company support systems to complete PMs and suggest process improvement needs. (FIIX, Traverse) ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for overseeing the completion of work orders. Responsible for the subsequent training of all services, housekeeping/custodial and grounds personnel. Responsible for reporting unusual or extraordinary circumstances regarding the property, employees or drivers. Responsible for insuring OSHA (Occupational Safety & Health Act) standards and company safety policies are complied with. Interprets company policies to workers and enforces safety regulations. Responsible for ensuring preventative maintenance tasks are completed on time. Excellent problem-solving skills Suggest plans to motivate the team to achieve work goals Responsible for the upkeep of all tools and equipment Responsible for maintaining the appearance of the building and property Other duties as assigned QUALIFICATIONS: Licensed Electrician PLC and Electronics trouble-shooting experience Ability to lead a team and direct contractors LOTO Experience Basic equipment troubleshooting Experience in wiring and circuitry Experience in Safety Compliance and Work Permits. Good Computer Skills Team Oriented EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or four years related experience and/or training; or equivalent combination of education and experience.
    $27-30 hourly 3d ago
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  • Manager, Claims Customer Service

    Gnw

    Service supervisor job in Richmond, VA

    At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other POSITION TITLE Manager, Claims Customer Service POSITION LOCATION This position is available to Virginia residents as Richmond or Lynchburg, Virginia hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. *Hybrid in-office would be required if you reside within 50 miles of our Richmond or Lynchburg, VA office. YOUR ROLE As an Operations team member, you'll play a crucial role in delivering world class customer service and capabilities to our policyholders-now and in the future. The Claims Customer Service Manager is the key person responsible for developing and maintaining an excellent service culture. The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs). In addition to ensuring that all department phone service and transaction metrics are met or exceeded, the individual is expected to motivate and energize the team, coach and develop individual team members, and collaborate effectively with peers. Strong interpersonal, organizational, analytical, and communication skills are required. WHAT YOU WILL BE DOING Manage a team consisting of 12-15 associates tasked with providing exceptional phone and transaction-based customer service, cultivating an environment of inclusiveness within the team. Oversee the operation of a call center team to include setting performance metrics and team goals as well as ensuring the achievement of those metrics through effective management. Communicate effectively with employees to provide coaching and feedback, identify development opportunities pertaining to personal and professional growth, and reinforce positive results. Drive individual and team accountability, motivate and manage team to meet and exceed service goals and increase productivity, with the result of delivering quality service efficiently. Implement activities that drive employee engagement and support the desired company culture. Act as point of contact for the team in handling escalated situations, providing feedback, and identifying process improvements to improve customer experience. Drive quality phone service by being involved in call quality (SQM) initiatives. Coach for results using daily, weekly and monthly reports from surveys and feedback. Collect and analyze data to maximize resource efficiency through scheduling and work allocation, monitoring past trends, applying knowledge of future events and understanding of capacity model data. Develop and maintain partnerships with training, quality, compliance, legal, and other areas to reinforce system, departmental, and administrative procedures. Promote a sense of teamwork within the team and company. Acquire, maintain, and enhance product and technical knowledge to provide World Class Service to all customers he/she interacts with (internal and external) Work with leadership to understand business strategy, direction, tactical and strategic requirements and recommend process improvements as appropriate. Other duties and/or special projects as assigned. Provide recognition and celebrate successes. WHAT YOU BRING Demonstrated ability to build and lead a strong motivated team by providing guidance, feedback and day to day direction for associates Excellent collaboration skills Proven ability to influence, negotiate and communicate with internal and external customers through verbal and written formats Ability to interpret data and analyze trends on inventory/capacity/service levels Demonstrated effective coaching and feedback skills NICE TO HAVE Bachelor's Degree or a minimum 4+ years prior leadership experience Prior leadership experience in a contact center environment, specifically Claims contact center LOMA, AHIP, or other Insurance Industry designation Employee Benefits & Well-Being Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The base salary pay range for this role starts at a minimum rate of $58,800 up to the maximum of $110,900. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 10% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.
    $58.8k-110.9k yearly Auto-Apply 8d ago
  • Environmental Services Field Ops Lead

    Shamrock Environmental 4.1company rating

    Service supervisor job in Richmond, VA

    The Field Ops Lead is an onsite field responsible for the execution of emergency response and environmental remediation projects in the field and at client sites/facilities. May be required to be the main point of contact in the field on projects and report back to the manager on daily activities and concerns. Ensures that project work scopes are being met in the field with adherence to health and safety standards and regulatory standards. Responsible for health and safety on all aspects of field projects performed by the Company and its subcontractors. Reviews field tasks and develop the safety procedures associated with the scope of work and regulatory standards. Assesses and validates all subcontractors have appropriate training and certifications. Ensure all customer specific health and safety procedures are followed. Responsibilities Assists the project manager in customer service-related work including, but not limited to, scope of work development, safety requirements, waste characterization, shipping, waste profiling and document preparation for field projects. Supervise field work to ensure tasks are performed safely, compliant, and accurate with the scope of work provided. Work with intercompany purchasing agents to obtain pricing from suppliers/vendors and to help develop project cost budgets. Assist project manager in the creation of purchase orders and tracking of purchase orders. Compile and organize job-related paperwork including health and safety meeting documentation, vendor receipts, manifests/bill of ladings, air-monitoring documentation, and field calibration logs. Work with subcontractors to schedule field work and obtain subcontractor job submittals including training certifications, health and safety plans, and equipment/material procurement. Become knowledgeable with company-owned materials and equipment. Perform regular maintenance on equipment to help keep in good-working order for field project execution. Develop maintenance schedule for all division-owned equipment. Required to drive company-owned vehicles including pickup truck/trailer combination and/or box truck. Assists in the implementation of technical systems or solutions. Work to improve operating capabilities of equipment through training and practice. Escalates individual performance feedback, positive and negative, to the direct leader in a timely manner. May substitute for workers during worker absence or to relieve bottlenecks in work congested areas. Perform other related duties as assigned. Qualifications Preferred Qualifications Knowledge of personnel management, operations, equipment, waste processing and recycling techniques. Knowledge of receiving, purchasing, work orders, special licenses, and DOT training. Demonstrates, accuracy, thoroughness and attention to detail. Must be able to prioritize, stay focused and handle multiple, diverse responsibilities. A valid driver's license may be required for some positions. A special license - such as CDL - or certificate may be required for some positions. Minimum Qualifications 2 or more years of related experience.
    $45k-86k yearly est. Auto-Apply 60d+ ago
  • EMC - SERVICE - FIELD SUPERVISOR

    EMC Mechanical 4.4company rating

    Service supervisor job in Richmond, VA

    Who We're Hiring: EMC Mechanical Services is looking for a Service Field Supervisor to join our team! The Service Field Supervisor oversees daily field operations for the service division, ensuring technicians perform high-quality work, meet safety and compliance standards, and deliver excellent customer service. This role serves as the bridge between field technicians, dispatch, project managers, and clients-providing leadership, technical support, and accountability in day-to-day service activities. Who We Are: EMC Mechanical Services is the top choice for Commercial HVAC and Plumbing professionals in Richmond, VA! With over a century of experience, an excellent reputation, financial stability, and a growing client base, EMC Mechanical Services is the company of choice. Servicing Richmond since 1994, EMC offers employees more than just benefits, including work-life balance, paid training, apprenticeships, wellness programs, and more. Apply now to join an organization rooted in the purpose of Installing Confidence. What You'll Do: Field Supervision & Leadership * Lead, coach, and develop service technicians to improve technical ability, customer relations, and efficiency. * Oversee daily schedules, assignments, and dispatch coordination to ensure timely response to service calls. * Perform regular site visits to monitor workmanship, quality control, and safety compliance. Customer Service & Communication * Act as the primary point of contact for clients during service operations. * Resolve on-site issues, complaints, or escalations promptly and professionally. * Ensure technicians deliver work that meets or exceeds customer expectations. Operational Oversight * Review work orders, job tickets, and service reports for accuracy and completeness. * Track labor hours, productivity, and job costs; provide feedback to improve efficiency. * Ensure company vehicles, tools, and equipment are properly maintained and utilized. Safety & Compliance * Enforce OSHA, state, and company safety standards on all service sites. * Conduct safety talks and verify PPE and safe work practices are in use. * Document and report incidents, near misses, and corrective actions. Administrative Duties * Report daily on technician performance, completed jobs, and issues encountered. * Support workforce planning by recommending manpower needs, training, or cross-coverage. * Collaborate with dispatch and service managers on scheduling, billing, and project handoff.
    $55k-83k yearly est. 40d ago
  • Field Service Supervisor

    Genpt

    Service supervisor job in Richmond, VA

    • Develops and implements best practices and procedures to enhance business growth. • Manages service personnel to ensure they meet customer's expectations and requirements. • Ensures that every technician has the proper training and certifications to meet the needs of the job. • Schedules service jobs and assigns personnel to specific jobs and duties. • Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely. • Ensures the service team adheres to all new SOP's, KPI's and Lean Six Sigma programs. • Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes. • Participates with Manager in hiring new Field Service Technicians. • Tracks all training for each technician. • Performs other duties as assigned. COMPANY INFORMATION Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $41k-67k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager

    International Paper 4.5company rating

    Service supervisor job in Petersburg, VA

    ** Customer Service Manager **Pay Rate:** $69,500 - $92,600 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift:** Salaried/Full-Time/Onsite **Physical Location:** 2333 Wells Rd. Petersburg, VA 23805 **The Job You Will Perform:** + Responsible for providing overall direction and leadership to the customer support team. + Improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. + In addition to business improvement, provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals. + Act as a front-line decision maker, managing major and significant customer accounts; some having enterprise agreements. + Provide significant process and/or product expertise and be a subject matter expert resource for other team members. + Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. **The Skills You Will Bring:** + High school diploma or GED + Preferred Bachelor's degree in a related field or related experience and/or training; or equivalent combination of education and experience. + Preferred computer data-entry experience + Five or more years of customer relations experience in the containers and packaging industry required; experience in the corrugated box industry strongly preferred. + Builds Effective Teams + Collaborates + Customer focus + Decision quality + Directs Work + Drives Engagement + Ensures Accountability + Manages conflict **About Us** **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets **The Career You Will Build:** Leadership training, promotional opportunities **The Impact You Will Make:** We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 125 years. Join our team and you'll see why our team members say they're Proud to be IP. **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com. International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact reasonable.accommodations@ipaper.com or **************. **Job Identification** 2000463 **Job Schedule** Full time
    $69.5k-92.6k yearly 10d ago
  • Customer Service Manager

    Holiday Barn Pet Resorts

    Service supervisor job in Glen Allen, VA

    Job Description Customer Experience Pack Leader/Manager - Holiday Barn Pet Resorts We have an opening for a Customer Service/Experience Manager at our Glen Allen location, 3800 Mountain Road, Glen Allen, VA, 23060. The Customer Experience Manager at Holiday Barn Pet Resorts ensures that positive communication and representation of our company is maintained so that we can consistently provide high-level services for our furry guests. The focus day-to-day is on driving the best customer service experience at each point of contact, but we realize that this success happens well before the customer arrives at our business. The Customer Experience "Pack" is a large group, with eight to twelve front-end associates and five to seven department leaders throughout the company. Our Customer Experience Manager is an intuitive part of our "pack" and integrates our Holiday Barn values into all customer interaction points throughout all departments. What are some valuable talents to bring to Holiday Barn? Individuals who thrive on interacting with people and their pets, providing a high level of service and enjoy looking for growth opportunities. Experience in managing a customer experience team is a must and the ability to consistently train and grow this department within our company's goals. Leadership skills are also a must; we are a "pack" work environment, therefore we need individuals who can work within a leadership team and be a leader within the customer experience department. Basic pet knowledge - we don't expect you to be a dog or cat expert, but to have some pet experience is very helpful. Flexibility - we are a resort business, therefore candidates must be ready to work full time, which includes weekends, and holidays. The ability to motivate a "pack" - "Furrmazing" is one of our "pack" values, which means that enthusiasm for everything we do is a must. Some Responsibilities Build customer confidence by making every visit positive, engaging, knowledgeable and reassuring. Help Holiday Barn realize our opportunities, focus on the day-to-day, but always keep an eye on future goals. Learn and be able to provide necessary training and mentoring to our Customer Experience "Pack" to achieve our goals and work within our company values. The ability to monitor company performance and initiate recommendations to our Facility Manager and Head of the Pack on solutions. Have fun! We get to play with dogs and cats every day at one of Richmond's oldest and largest pet resorts. This workplace is moderately and physically demanding. Candidates must have the ability to lift and push up to 50lbs, stand for extended periods, be able to bend, stoop, reach, and stretch, along with the ability to move pets within the facility, vehicles, up and down stairs, and in and out of enclosures. The workplace is typified as a loud working environment - barking dogs, high-pressure dryers, etc. Requirements 2 years recent experience in providing excellent customer service. 2 years supervisory experience. Strong leadership skills. Data entry skills and proficiency with Windows applications. Proven success with multi-tasking in a fast paced, team-based environment with attention to detail. High School Diploma. Basic pet knowledge and a love of dogs and other pets. We are a resort, which means we're busiest on weekends and holidays. Candidates must be willing to work weekends and major holidays. Candidates should have availability to work opening and closing shift on weekdays, weekends, and holidays. Full-time employees may be eligible for access to company-sponsored medical, dental and vision insurance, company-paid life and, long-term disability insurance, and paid time off. Pay for this position begins at $24.00 - $30.00 per hour. All communication will be via email. While we are excited to meet you, please keep our lobbies and phone lines clear for pet parents. Holiday Barn is a drug-free workplace. Holiday Barn is an equal opportunity employer.
    $24-30 hourly 19d ago
  • Supervisor, Underwriting Support

    Berkley 4.3company rating

    Service supervisor job in Glen Allen, VA

    Company Details At Verus Specialty Insurance, a proud member of the esteemed W.R. Berkley Corporation (NYSE: WRB), we stand as a leading Excess and Surplus Lines provider delivering comprehensive solutions across the United States. Backed by the formidable strength of a Fortune 500 titan and operating with the agility of a nimble startup, we blend the best of both worlds to foster innovation and excellence in everything we do. Our nationwide operations are supported by a robust network of select wholesale producers, ensuring that our reach and capabilities are always close at hand. We are driven by a forward-thinking leadership that champions a dynamic culture where questioning the norm is not just welcomed but expected. This ethos empowers our team to consistently surpass customer expectations and drive the industry forward. At Verus, we are more than just a company; we are a community that thrives on collaboration, growth, and taking ownership of our actions. We are constantly on the lookout for exceptional talent who are eager to contribute, innovate, and grow with us. If you are passionate about making a mark in the insurance industry and align with our vision, we eagerly await your application. Join us and be a part of a team where your contributions are valued, and your potential fully realized! The Company is an equal employment opportunity employer. ************************* Responsibilities The Supervisor, Underwriting Support will provide day-to-day supervision, coaching and mentorship to a team of Underwriting Assistants. Additionally, provide multi-faceted guidance and technical support to the Department; responsible for developing and delivering sessions that enhance processes, knowledge and the skills of the Verus underwriting team. Team leadership & Development including supervising, mentoring, coaching and training Conduct regular performance evaluations, aligning employees to ensure that performance is aligned with company goals and values Implement, track, develop and support all training needs; provide coaching when needed Monitor team performance and work closely with senior leaders to ensure department goals and objectives are being achieved, delivering performance improvement needs, with a sense of urgency Prioritize, analyze and execute on all tasks assigned Delegate tasks and company initiatives effectively Set clear team goals and service level agreements Partners with senior leadership across the enterprise to identify and prioritize initiatives for the department's strategic plans Serve as a liaison between Underwriting Assistants, Underwriters, Operations, IT and other departments Review and resolve escalated issues with a strong sense of urgency, providing end- to- end solutions. Oversee day-to-day UA operations and performance by way of Quality Control Assist with creating, maintaining, monitoring process and workflow documentation Conducts Underwriting Assistant file audits to determine training needs and validate compliance with Underwriting Assistant guidelines and authority Resolve complex, escalated issues regarding account handling and client interactions Utilize data analytics to accurately assess and report upon SLA's, SOP's, vendor statistics, etc Assists with vendor management Model behavior that encourages collaboration, teamwork, and open communication Demonstrate understanding of the structure of Verus and the workflow for each and every department, for which the underwriting assistant team supports Identify departmental training needs both individually and collectively Actively participate in various system initiatives including but not limited to: Testing Requirements Input Serving as a subject matter expert for rollout Qualifications 5 years of experience as a Team Leader and/or equivalent work experience In-depth knowledge of performance metrics Proficient in Microsoft Office Apps, Outlook and etc. Sense of ownership and pride in your performance and its impact on the company's success Critical thinker and problem-solving skills Team player, leadership skills Independent and curious learning style Strong written/oral communication skills, which includes complete thought process and solution driven delivery Ability to drive team collaboration Ability to meet deadlines and deliver results in a timely fashion Ability to serve and master a multi-faceted environment Effective interpersonal and communication skills, written and oral Ability to empathize but communicate expectations and provide strategy to help employees meet expected results Ability to manage many competing responsibilities while at the same time seeing the impact of decisions on multiple employees with differing perspectives Strong analytical skills #LI-FL1 #LI-HYBRID Sponsorship Details Sponsorship not Offered for this Role
    $54k-78k yearly est. Auto-Apply 36d ago
  • Client Service Supervisor

    Help at Home

    Service supervisor job in Richmond, VA

    As the nation's leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place - it's the center of health, care coordination, and Meaningful Moments that transform lives. We're seeking a fully remote **Client Service Supervisor** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country. The pay range for this role is $20-$22 per hour based on experience and location. Our Benefits: + Comprehensive medical, dental, and vision coverage + 401(k) retirement plan + Paid time off and holidays + Employee assistance programs and wellness initiatives + Flexible options to support a balanced life **Responsibilities** What You'll Do: + Maintain elements of the assigned clients' files, and all related paperwork. + Consistently maintains the confidentiality of patient/client and agency information, following HIPAA guidelines relative to handling patient records. + Assigns homecare aides based on the client's overall needs and Plan of Care. + Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. + Proactively communicates schedules and changes with clients, home care aides, referral sources, and management. + Prioritizes client care and service and may conduct in home visits with a client to maintain perspective and connection, assess their needs and communicate any changes or needs to appropriate parties. + Prepares and submits routine departmental reports as required. + Records and maintains accurate documentation of the client's condition and overall service. + Maintain and keep record of client satisfaction surveys, and client in-home visits to address areas of concern as well as to continue to build relationships. + Appropriately handles client complaints and problems; documents and reports any significant issues for further attention or resolution as required. This is a mandatory reporter position of critical incidents. + Provides education and coaching on changes to a client's Plan of Care. + Maintains positive working relationships with clients, homecare aides and referral sources + Ensures compliance with local, state and federal laws as well as with Company policies and procedures. + Performs other related duties as assigned. + If your area of focus includes Developmental Disabilities (DD), you are required to comply with all applicable state regulations regarding training, documentation, and any other mandated practices to ensure adherence to legal and organizational standards. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly. + This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above. **Qualifications** What You'll Bring: + Excellent organizational skills: ability to multitask and manage multiple responsibilities. + Able to provide necessary feedback to improve overall services. Identifies and progresses toward meeting personal and professional goals. + Strong problem-solving skills; ability to deal with conflict in a professional manner. + Ability to multitask and manage multiple responsibilities. + Demonstrate compassion, responsibility, and cheerful attitude. Ability to deal with conflict in a professional manner. + Basic computer literacy and typing skills. + Customer service skills. Education and Experience: + At least 18 years of age. + High school graduate or equivalent preferred; May require higher level of education or certification. + Current PPD, or Chest x-ray if applicable. + Medicaid, Waiver, or Home Healthcare experience preferred. + Other Requirements pursuant to state or local rules as applicable. Management Authority: + Conducts performance reviews + Trains other associates + Directs work of other associates Physical Requirements: + Ability to move, transport, or position: ☐ up to 50 pounds; ☐ up to 100 pounds + Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs. + Ability to communicate effectively and clearly with others to exchange information. Travel Requirements: + Regular travel on a daily or weekly basis required, even in inclement weather _The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request._ _Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status._ **Job Profile Summary** The Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care.
    $20-22 hourly 10d ago
  • Community Based Services Supervisor

    Shineforth

    Service supervisor job in Richmond, VA

    Job Description Who we are: Shineforth is a nonprofit organization that provides a comprehensive array of programs to support children, teens, and parents as they work to overcome challenges. We equip families with tools for success so they can achieve their goals. As a national leader in helping young people and families, we also proactively identify unmet social services needs and develop the necessary partnerships to address those needs. What we do: Shineforth Treatment Foster Care offers individualized treatment for children and teens who are being placed out of home and have special emotional, behavioral, or medical needs. Our youth and families are supported by a collaborative team of specially trained clinical staff and foster parents, who provide daily behavioral health interventions that align with each child's individualized treatment plan. What we are looking for: A Social Work Supervisor to provide leadership and supervision to team of 5 to 7 employees in delivering quality services to children and families consistent with Shineforth's practice principles and strengths-based philosophy, licensing standards, and professional ethics. What you will need: Master's degree in social work or related degree with direct practice experience; a minimum of four years casework experience and two years of supervisory, LCSW or LPC preferred., or a Bachelors and five years. Demonstrated ability to plan, direct and coordinate the activities of program services and manage staff. Demonstrated knowledge of different treatment modalities and the implications they hold for services to families and youth. SUPERVISORY RESPONSIBILITIES Directly supervise 5 to 7 employees in the assigned program area(s). Carry out supervisory responsibilities in accordance with the agency's policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; fostering trust and building strong teams, developing skills and encouraging growth; acknowledging contributions and addressing performance issues. Why Work at Shineforth? Shineforth has been an unwavering champion for children, teens, and families for more than 125 years. Our main campus is in Richmond, VA., and we offer nearly 20 programs at eight locations throughout Virginia. Work-life balance is critical to the health and well-being of our employees, which is why we offer generous paid leave, 12 paid holidays, flexible workspaces , and comprehensive health benefits options that include; an Employee Assistance Program, vision, and optional dental. Shineforth employees are eligible for a 401(k) with a generous employer match. Diversity, Equity, and Inclusion (DEI) is at the forefront of all we do at Shineforth, and we maintain a culture of acceptance in which crucial conversations are encouraged. Shineforth doesn't exclude anyone on the basis of race, color, national origin, gender, sexual orientation, genetic information, disability, religion, or economic background. #ZR Drug Free Workplace Equal Opportunity Employer
    $41k-69k yearly est. 28d ago
  • Center Supervisor - Technical Consultant

    Biolife 4.0company rating

    Service supervisor job in Richmond, VA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. To qualify, candidates must have one of the following: * Bachelor's degree in Hard Science and 2 years of Lab Experience * Associate degree in medical laboratory technology or similar with 4 years of Lab Experience About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - VA - Richmond U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - VA - Richmond Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 33d ago
  • Floating Service Supervisor *SIGN ON BONUS*

    Thalhimer 3.2company rating

    Service supervisor job in Glen Allen, VA

    Join Our Team as a Floating Service Supervisor in Richmond, VA! Thalhimer is seeking a motivated and skilled Floating Service Supervisor to oversee apartment maintenance in Richmond, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus! Why Join Us? At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP). What You'll Do: As a Floating Service Supervisor, you'll lead the maintenance efforts for various properties, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment. Key responsibilities include: Overseeing and completing apartment maintenance and repairs Managing work orders and apartment turnovers Performing preventative maintenance to keep all systems running smoothly Leading maintenance team members, providing guidance and support Maintaining a high standard of customer service and property upkeep No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference. What We're Looking For: 3 - 5+ years of experience in residential property maintenance (or similar fields) CFC and HVAC certification required Strong training in plumbing and electrical systems Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical) A valid driver's license and the ability to travel to between properties if needed Strong leadership and communication skills A positive, solution-oriented attitude and exceptional problem-solving abilities If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you! Ready to Take the Next Step? Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team! Thalhimer is an equal opportunity employer. What Does Success Look Like? A standout Floating Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.
    $33k-53k yearly est. 5d ago
  • 04453 - Engineer Senior Supervisor Construction

    Vdot 3.9company rating

    Service supervisor job in Mechanicsville, VA

    Oversee the transportation program and projects in the design and implementation phases with an emphasis on providing quality in the completed project, within constraints imposed by schedule and budget. Develop and monitor contract performance time limits, using CPM schedule for complex projects to achieve organizational objectives through defining and overseeing projects and resources. Complete projects ensuring measures of safety, quality control, biddability, constructability reviews and other project components are executed. Provide reports and confer with VDOT's senior management and key stakeholders. Supervise and train professional engineering and technical staff. Plan, develop, coordinate and monitor activities of engineers responsible for the technical review, analyses and approval of engineering activities. Lead projects across functional areas of the department. Provide project management and leadership to include planning, supervising, organizing, monitoring and directing work activities of staff and resources. Coordinate activities with management, stakeholders, customers, and key individuals throughout VDOT. Communicate with internal VDOT staff, local government staff, consultants, citizens and FHWA regarding transportation projects and programs. How you will contribute: Communications: Respond to technical inquiries from employees, the public, local government agencies, stakeholders and other special interest groups. Establish and maintain timely communications and close working relations with project team members to ensure vital technical project information is disseminated. Facilitate Section Improvement: Suggest and lead the implementation of improvement opportunities for the section. Develop implementation strategies that result in improved quality in the outcomes for customer satisfaction and efficiency. Leadership and Program Support: Provide leadership and direction to assigned engineering team. Provide technical support and assistance to VDOT staff in other divisions or districts on projects as needed to meet goals. Prepare and review technical reports. Act as team and technical lead for projects and proposals. Provides technical leadership to engineers and technical staff. Provides recommendations on various technical aspects of assigned engineering program. Manage assigned projects: Ensure programmed schedule and budgetary objectives are met through project management processes of initiating, planning, controlling, executing, and closing throughout design and construction. Develop and maintain up-to-date project work plans and schedules. Determine cause or problems in schedule delays, recommend solutions and follow-up on implementation. Manage communication and coordination: Ensure communications between project team members and stakeholders occur timely. Ensure information is effectively disseminated. Review and resolve construction and project implementation challenges. Schedule and coordinate project team meetings and milestone reviews. Report overall project progress to stakeholders. Respond to project inquiries from public, legislature, governmental agencies, media, citizens groups and special interest groups. Manage overall program and project scope: Oversee project scope development to include establishing a baseline for schedule and budget. Manage project scoping modifications impacting project completion and recommendations. Document scope changes and modifications and coordinate through management, programming and funding divisions. Management Reporting: Prepare frequent management reports documenting staff task assignments, project status and unresolved issues requiring management direction and decision. Oversee resources to meet programmed schedule and budgetary objectives: Ensure adequate staffing and CEI budgeting needs for assigned project. Assemble project teams to ensure project goals are met. Provide technical leadership for project issues. Responsible Charge Engineer: Fulfill duties as responsible charge engineer in compliance with policies, procedures and the Code of Virginia. Team Leadership: Supervise team of engineers and technicians. Assign projects and tasks, monitor work progress and provide guidance. Promote training and development opportunities. What will make you successful: Ability to analyze data, draw logical conclusions and document results and recommendations. Ability to apply advanced engineering planning principles and practices to a variety of complex transportation projects. Ability to build networks and relationships with employees from other divisions, field personnel, contractors, manufacturers and FHWA representatives. Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings. Ability to conduct constructability reviews for a wide range of projects. Ability to effectively lead and coach professional and technical staff. Ability to focus individuals and teams on goal-oriented solutions. Ability to manage financial resources. Ability to organize and analyze data, work with detail, problem solve and communicate problems. Ability to oversee assigned engineering roles of multiple projects of varying complexity. Ability to perform duties within an electronic data and communication environment. Ability to plan and conduct studies, prepare reports independently, and work with others. Ability to plan and schedule work effectively. Ability to read and understand engineering plans. Ability to research, identify, and implement effective resolutions for construction problems. Ability to supervise staff, programs and budgets. Comprehensive knowledge of engineering construction principles and practices, quality assurance and control methods, civil engineering, and regulatory and legal constraints. Knowledge of VDOT policies, procedures and practices related to transportation engineering. Knowledge of civil engineering principles and practices as they relate to transportation and highway engineering. Knowledge of local, state and federal transportation rules, regulations, specifications and standards. Knowledge of project management practices and principles. Knowledge of strategic, operational and financial management principles, practices and techniques. Knowledge of supervisory principles and practices to include performance management and discipline. Skill in leadership coaching, counseling and training others in effectively planning and scheduling work of diverse teams. Skill in negotiating. Skill in providing and promoting good customer service to internal and external customers. Skill in recognizing employee development needs and facilitating development plans to enhance employee performance. Skill in the application of time management principles and practices. Skill in the use of computers and software applications to include engineering software and analysis tools. Skill in the use of project management software. Thorough knowledge of the principles and practices of transportation and project management, project design and construction. Thorough knowledge of the transportation project development process. Minimum Qualifications: Ability to communicate effectively orally and in writing with diverse audiences to include making presentations. Ability to supervise staff, programs and budgets. Degree in Civil Engineering or related field. Experience applying advanced engineering planning principles and practices to a variety of complex transportation projects. Experience applying engineering construction principles and practices, quality assurance and control methods, civil engineering, and regulatory and legal constraints. Experience applying principles and practices of transportation and project management, project design and construction. Experience conducting constructability reviews for a wide range of projects. Experience with the transportation project development process. Skill in the use of computers and software applications to include engineering and project management software. Valid Professional Engineer's license. Additional Considerations: Experience managing multi-disciplinary teams comprised of engineers, technicians and business analysts. Extensive experience managing a wide range of projects of varying complexity in the transportation engineering and construction industry. Management level experience, work experience on highway civil engineering, report writing, evaluation, research and training. Professional engineering experience, including supervising professional staff. PMP certification. Click below to learn more about the Competency Model associated with this Position: Competency Model Physical Requirements Physical Requirements VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct. VDOT Code of Ethics Standards of Conduct Physical Requirements Physical Requirements
    $48k-92k yearly est. Auto-Apply 12d ago
  • WFA Regional Supervisor 1

    North Star Staffing Solutions

    Service supervisor job in Glen Allen, VA

    Company DescriptionReq # : 5045749 | Type: Full Time | Posted: 10/6/2014 | Edited: 10/29/2014 | Fee: 20.00% Percentage Computed On Base Salary minimum: $48,400 Maximum: $86,000 target: 55,000 Bonus: N/A Travel: 0-10& Sponsor/transfer H-13 and/or H-2B: No sponsor / transfer work permits: No Paid relocation: No industry: Banking/financial services Job Description The WFA Regional Supervisor 1 - Field Services Control - Middle Office Services Group supports the channels with ongoing monitoring of conformity with internal policies, applicable laws and regulations. Provide support to management, conduct certain client account transaction approvals, assist with oversight of risk/fraud management and take on special projects as assigned by manager. Client account approvals include Letter of Authorizations approvals ACH/Banklink approvals various account documents in addition to placing some outbound calls to clients to confirm transactions. Role will assist and support Anti-Money Laundering, Compliance, Central Operations by reviewing escalated account transactions and working with these teams to resolve issues and close down accounts if applicable. Qualifications Basic Qualifications 1+ years of work experience within the financial services industry, including experience related to branch office compliance or sales supervision activities. Minimum Qualifications Series 7 (or ability to obtain within 6 months) 63 and 65 or 66 (or ability to obtain within 9 months) excellent written and verbal communication skills ability to prioritize own work under heavy volume and deadline pressure proficiency with computers, including Word, Excel, and Power point ability to travel 10 percent of the time. Demonstrated attention to detail and decision-making skills client service oriented. Jobs which support brokerage activities may require specific FINRA securities registrations. Required registration(s) vary based on specific job responsibilities. The WFA Regional Supervisor 1 within Field Services Control performs duties and functions that require the Series 7 exam and cannot allow the ability to obtain after hire. This role also requires the Series 9 & 10 (or ability to obtain within 90 days of hire) and FINRA Series 99 registration must be obtained through a qualifying registration or successful completion of qualifying exam within 120 days of hire. Series 63, 65 and 66 are not required for this position. Preferred Qualifications Experience reviewing client documentation Knowledge of risk management policies and procedures Familiarity with asset movement Experience with Beta Series 9/10 Additional InformationAll your information will be kept confidential according to EEO guidelines.
    $48.4k-86k yearly 60d+ ago
  • 04453 - Engineer Senior Supervisor Construction

    Virginia Department of Transportation 4.5company rating

    Service supervisor job in Mechanicsville, VA

    Oversee the transportation program and projects in the design and implementation phases with an emphasis on providing quality in the completed project, within constraints imposed by schedule and budget. Develop and monitor contract performance time limits, using CPM schedule for complex projects to achieve organizational objectives through defining and overseeing projects and resources. Complete projects ensuring measures of safety, quality control, biddability, constructability reviews and other project components are executed. Provide reports and confer with VDOT's senior management and key stakeholders. Supervise and train professional engineering and technical staff. Plan, develop, coordinate and monitor activities of engineers responsible for the technical review, analyses and approval of engineering activities. Lead projects across functional areas of the department. Provide project management and leadership to include planning, supervising, organizing, monitoring and directing work activities of staff and resources. Coordinate activities with management, stakeholders, customers, and key individuals throughout VDOT. Communicate with internal VDOT staff, local government staff, consultants, citizens and FHWA regarding transportation projects and programs. How you will contribute: Communications: Respond to technical inquiries from employees, the public, local government agencies, stakeholders and other special interest groups. Establish and maintain timely communications and close working relations with project team members to ensure vital technical project information is disseminated. Facilitate Section Improvement: Suggest and lead the implementation of improvement opportunities for the section. Develop implementation strategies that result in improved quality in the outcomes for customer satisfaction and efficiency. Leadership and Program Support: Provide leadership and direction to assigned engineering team. Provide technical support and assistance to VDOT staff in other divisions or districts on projects as needed to meet goals. Prepare and review technical reports. Act as team and technical lead for projects and proposals. Provides technical leadership to engineers and technical staff. Provides recommendations on various technical aspects of assigned engineering program. Manage assigned projects: Ensure programmed schedule and budgetary objectives are met through project management processes of initiating, planning, controlling, executing, and closing throughout design and construction. Develop and maintain up-to-date project work plans and schedules. Determine cause or problems in schedule delays, recommend solutions and follow-up on implementation. Manage communication and coordination: Ensure communications between project team members and stakeholders occur timely. Ensure information is effectively disseminated. Review and resolve construction and project implementation challenges. Schedule and coordinate project team meetings and milestone reviews. Report overall project progress to stakeholders. Respond to project inquiries from public, legislature, governmental agencies, media, citizens groups and special interest groups. Manage overall program and project scope: Oversee project scope development to include establishing a baseline for schedule and budget. Manage project scoping modifications impacting project completion and recommendations. Document scope changes and modifications and coordinate through management, programming and funding divisions. Management Reporting: Prepare frequent management reports documenting staff task assignments, project status and unresolved issues requiring management direction and decision. Oversee resources to meet programmed schedule and budgetary objectives: Ensure adequate staffing and CEI budgeting needs for assigned project. Assemble project teams to ensure project goals are met. Provide technical leadership for project issues. Responsible Charge Engineer: Fulfill duties as responsible charge engineer in compliance with policies, procedures and the Code of Virginia. Team Leadership: Supervise team of engineers and technicians. Assign projects and tasks, monitor work progress and provide guidance. Promote training and development opportunities. What will make you successful: Ability to analyze data, draw logical conclusions and document results and recommendations. Ability to apply advanced engineering planning principles and practices to a variety of complex transportation projects. Ability to build networks and relationships with employees from other divisions, field personnel, contractors, manufacturers and FHWA representatives. Ability to communicate effectively orally and in writing with diverse audiences and to make presentations and conduct meetings. Ability to conduct constructability reviews for a wide range of projects. Ability to effectively lead and coach professional and technical staff. Ability to focus individuals and teams on goal-oriented solutions. Ability to manage financial resources. Ability to organize and analyze data, work with detail, problem solve and communicate problems. Ability to oversee assigned engineering roles of multiple projects of varying complexity. Ability to perform duties within an electronic data and communication environment. Ability to plan and conduct studies, prepare reports independently, and work with others. Ability to plan and schedule work effectively. Ability to read and understand engineering plans. Ability to research, identify, and implement effective resolutions for construction problems. Ability to supervise staff, programs and budgets. Comprehensive knowledge of engineering construction principles and practices, quality assurance and control methods, civil engineering, and regulatory and legal constraints. Knowledge of VDOT policies, procedures and practices related to transportation engineering. Knowledge of civil engineering principles and practices as they relate to transportation and highway engineering. Knowledge of local, state and federal transportation rules, regulations, specifications and standards. Knowledge of project management practices and principles. Knowledge of strategic, operational and financial management principles, practices and techniques. Knowledge of supervisory principles and practices to include performance management and discipline. Skill in leadership coaching, counseling and training others in effectively planning and scheduling work of diverse teams. Skill in negotiating. Skill in providing and promoting good customer service to internal and external customers. Skill in recognizing employee development needs and facilitating development plans to enhance employee performance. Skill in the application of time management principles and practices. Skill in the use of computers and software applications to include engineering software and analysis tools. Skill in the use of project management software. Thorough knowledge of the principles and practices of transportation and project management, project design and construction. Thorough knowledge of the transportation project development process. Minimum Qualifications: Ability to communicate effectively orally and in writing with diverse audiences to include making presentations. Ability to supervise staff, programs and budgets. Degree in Civil Engineering or related field. Experience applying advanced engineering planning principles and practices to a variety of complex transportation projects. Experience applying engineering construction principles and practices, quality assurance and control methods, civil engineering, and regulatory and legal constraints. Experience applying principles and practices of transportation and project management, project design and construction. Experience conducting constructability reviews for a wide range of projects. Experience with the transportation project development process. Skill in the use of computers and software applications to include engineering and project management software. Valid Professional Engineer's license. Additional Considerations: Experience managing multi-disciplinary teams comprised of engineers, technicians and business analysts. Extensive experience managing a wide range of projects of varying complexity in the transportation engineering and construction industry. Management level experience, work experience on highway civil engineering, report writing, evaluation, research and training. Professional engineering experience, including supervising professional staff. PMP certification. Click below to learn more about the Competency Model associated with this Position: Competency Model Physical Requirements Physical Requirements VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct. VDOT Code of Ethics Standards of Conduct Physical Requirements Physical Requirements
    $33k-47k yearly est. Auto-Apply 12d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Service supervisor job in Fredericksburg, VA

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $15.00/hour, which includes a base pay of $13.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. The starting pay for this role is $13 per hour with opportunities for commissions. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $13-15 hourly 7d ago
  • Supervisor, Vehicle Operations Logistics - Manheim Fredericksburg

    Cox Enterprises 4.4company rating

    Service supervisor job in Fredericksburg, VA

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Vehicle Operations Logistics Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary of $66,700.00 - $100,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. Job Description This position manages the overall operation and administration of all vehicle check-in, inspection (ECR) functions (Dealer, Commercial, & Specialty), and photography. Key responsibilities include scheduling appropriate staffing to match the flow of incoming vehicles, facilitating training activities to assure timely delivery of accurate, high quality vehicle data, condition information & digital imaging. * Direct activities of vehicle entry check-in function to ensure vehicles are recorded in AS400 properly and in a timely manner. * Manage and direct the documentation of vehicle condition writing and condition report and/or computer data entry. * Maintain and develop vehicle entry check-in function staff and inspection function staff by recruiting, selecting, orienting, and training employees and by providing educational opportunities. * Plan and coordinate all skill-based training of inspector and check-in workforce including the Inspector Certification Program (ICP) in coordination with the national trainer. * Ensure employees are given opportunity to advance their ICP levels as per the ICP Guidelines. * Actively engages all departments and management team within the operating location and Ml field management to effectively ensure compliance of SLA Requirements and completion of high-quality condition reports efficiently as possible. * Work with vehicle entry check-in, inspections employees, and photographers to provide quality service and product to customers in efforts to meet Manheim key performance targets. * Provides quality service and interacts with dealers to resolve customer complaints or any other problems that may arise. * Requisition equipment, materials and supplies for the Vehicle Entry Dept. and oversee maintenance and protection of department equipment. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. * Ensures employee compliance with auction and government work rules. * Provide motivation while coaching and counseling employees. * Counsel and discipline employees, as necessary. * Analyze, compile, and conduct regularly scheduled performance reviews for onsite employees with input and assistance from the Operational Excellence support managers. * Complete physical audits as prescribed by Manheim Inspections QA Program. Review arbitration results to identify training and or counseling needs. * Review vehicle condition reports and vehicles with customer / client representatives to provide for specific needs. Forward client specific requests that vary from ln Sight ECR standards to Manheim Operational Excellence for review. * Perform Quality Audits to Manheim QA program standards. Adhere to Manheim and NAAA standards and policies. * Review work volumes, plan, and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. * Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. * Enforce all company policies and procedures related to employee and customer conduct. Qualifications: * High School Diploma/GED and 5 years' experience in a related field (automotive shop preferred). The right candidate could also have a different combination, such as a bachelor's degree in a related discipline and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience. * 1+ year of experience in management, supervisory, or lead role. * Experience in automobile industry or the Auction business. * Strong communication and interaction skills. * Competent supervisory and organizational skills. * Experienced computer and software knowledge. * Safe drivers needed; valid driver's license required. * Ability to drive vehicles with standard and automatic transmission. * Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb. * Manual dexterity, repetitive motion tasks. * Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus. Work Environment: Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals. Moderate noise level. Exposure to all weather conditions Partner with various market level support teams (i.e. Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support. Perform other duties as assigned by management. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $66.7k-100.1k yearly Auto-Apply 6d ago
  • Changeover Supervisor|Part-Time | Multi-Purpose Center (Virginia State University)

    Oak View Group 3.9company rating

    Service supervisor job in Petersburg, VA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Changeover Supervisor directs, supervises and coordinates event setup activities and operations for the VSU MPC. This role will pay an hourly rate of $19.00- $19.50. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until March 6, 2026. Responsibilities Coordinate and supervise conversions Oversee hiring, training, scheduling and managing of changeover staff to accurately and efficiently set up and tear down events Assume management responsibility for all services and activities involved in the operations of arena and exhibit hall large sets Select, train, motivate, and evaluate front-line staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures Assist in the planning, direction, coordination, and reviewing work plans for facility operations Ability to follow written instruction, interpret Auto CAD drawings and blueprints Interface with union officials and employees as required Develop long range plans for future events Communicate between shifts the necessary tasks that still need to be completed Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball courts, etc Coordinate between changeover crew and housekeeping needs with custodial supervisors Maintain department equipment Perform other duties as assigned Qualifications Minimum of 1-3 years experience in an operations or facility coordination position in an arena, convention center, or public assembly facility including event set up/breakdown, event coordination, or related field, and direct employee supervision. High school diploma (or equivalent) Strong leadership, organizational, and oral communication skills with ability to function in a multi-task environment are vital Reliability is a must Ability to work beyond normal business hours as required, including but not limited to nights, weekends and holidays Forklift and aerial lift certifications are preferred or must have ability to obtain INTELLECTUAL/SOCIAL/PHYSICAL DEMANDS & WORK ENVIRONMENT: The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Intellectual/Social Demands: While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients. Physical Demands: While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. Work Environment: The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $19-19.5 hourly Auto-Apply 42d ago
  • Service Supervisor *SIGN ON BONUS*

    Thalhimer 3.2company rating

    Service supervisor job in Richmond, VA

    Join Our Team as a Service Supervisor at Manchester Lake Apartments in Richmond, VA! Thalhimer is seeking a motivated and skilled Service Supervisor to oversee apartment maintenance at Manchester Lake Apartments in Richmond, VA. This full-time position offers a dynamic and rewarding environment, where no two days are the same. Enjoy competitive pay, generous benefits, and a $1,000 sign-on bonus! Why Join Us? At Thalhimer, we are a team of passionate professionals committed to delivering exceptional results. We put people at the heart of everything we do, creating a work environment where your contributions are recognized and valued. As a member of our team, you'll enjoy competitive pay, comprehensive benefits (including medical, dental, and vision), paid leave, a 401(k) plan, and participation in our Employee Stock Ownership Plan (ESOP). What You'll Do: As a Service Supervisor, you'll lead the maintenance efforts for our Manchester Lake property, ensuring that our apartments and facilities remain in excellent condition. Each day will present a variety of tasks-from overseeing apartment work orders and turnovers to performing repairs on HVAC systems, plumbing, appliances, and electrical issues. Your skills and leadership will be essential in ensuring that our residents enjoy a comfortable and well-maintained living environment. Key responsibilities include: Overseeing and completing apartment maintenance and repairs Managing work orders and apartment turnovers Performing preventative maintenance to keep all systems running smoothly Leading maintenance team members, providing guidance and support Maintaining a high standard of customer service and property upkeep No two days are the same, and you'll never get bored-whether you're troubleshooting an unexpected issue or tackling routine maintenance, you'll always be engaged and making a difference. What We're Looking For: 3 - 5+ years of experience in residential property maintenance (or similar fields) CFC and HVAC certification required Strong training in plumbing and electrical systems Expertise in general apartment maintenance (HVAC, plumbing, appliances, electrical) A valid driver's license and the ability to travel to between properties if needed Strong leadership and communication skills A positive, solution-oriented attitude and exceptional problem-solving abilities If you are dependable, hardworking, and enjoy the satisfaction of solving problems and fixing things, we want to hear from you! Ready to Take the Next Step? Apply today through our mobile-friendly application, which takes just 3 minutes to complete. We look forward to meeting you and exploring how you can be a key part of our team! Thalhimer is an equal opportunity employer. What Does Success Look Like? A standout Service Supervisor leads by example-confident, accountable, and solutions-driven. You'll succeed by proactively managing maintenance operations, mentoring your team, and driving safety and compliance. You understand every technician's role and support their success through training, delegation, and technical oversight. You're organized, responsive, and committed to excellence in both resident satisfaction and property performance.
    $33k-53k yearly est. 13d ago
  • Center Supervisor

    Biolife 4.0company rating

    Service supervisor job in Colonial Heights, VA

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. You will report to the Center Manager and oversee the general management of employees assigned to the production areas. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. How you will contribute: You will oversee employee performance and scheduling You will lead Inventory Control efforts and lead in operational efforts You will work with donors to resolve concerns You will analyze opportunities specific to non-conforming events You will perform all tasks for Medical History, Phlebotomy, and Sample Processing areas. You will foster teamwork, communicate and resolve conflicts. What you bring to Takeda: High school diploma or equivalent Cardiopulmonary Resuscitation (CPR) and AED certification Frequent bending and reaching Ability to walk and stand for entire shift, frequent lifting to 32 pounds and occasional lifting to 50 pounds Fine motor coordination, depth perception, and ability to monitor equipment from a distance Because of potential exposure to bloodborne pathogens, pro-longed glove wear is required What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - VA - Colonial Heights U.S. Hourly Wage Range: $22.19 - $30.51 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - VA - Colonial Heights Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No
    $22.2-30.5 hourly 32d ago

Learn more about service supervisor jobs

How much does a service supervisor earn in Tuckahoe, VA?

The average service supervisor in Tuckahoe, VA earns between $32,000 and $86,000 annually. This compares to the national average service supervisor range of $34,000 to $80,000.

Average service supervisor salary in Tuckahoe, VA

$53,000

What are the biggest employers of Service Supervisors in Tuckahoe, VA?

The biggest employers of Service Supervisors in Tuckahoe, VA are:
  1. General Services Corporation
  2. UMFS
  3. Thalhimer
  4. City National Bank
  5. Virginia Commonwealth University
  6. Shineforth
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