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The differences between service technician leads and field technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service technician lead and a field technician. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $37,520 average annual salary of a field technician.
The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a field technician are customer service, ladders, and test equipment.
| Service Technician Lead | Field Technician | |
| Yearly salary | $104,707 | $37,520 |
| Hourly rate | $50.34 | $18.04 |
| Growth rate | 8% | 8% |
| Number of jobs | 144,132 | 123,149 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 40% |
| Average age | 44 | 44 |
| Years of experience | 12 | 12 |
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
A field technician is responsible for providing technical and maintenance support for the customers by area visits. Field technicians' duties include diagnosing technical problems, replacing malfunction components, upgrading systems for efficiency, running equipment tests to ensure stability, creating draft reports of performed processes, utilizing vehicles and other tools safely, following client's specifications on operating equipment, and adhering to the safety standards. A field technician must have excellent communication and decision-making skills, as well as extensive knowledge of the technological industry.
Service technician leads and field technicians have different pay scales, as shown below.
| Service Technician Lead | Field Technician | |
| Average salary | $104,707 | $37,520 |
| Salary range | Between $66,000 And $164,000 | Between $28,000 And $48,000 |
| Highest paying City | San Francisco, CA | Washington, DC |
| Highest paying state | Alaska | Connecticut |
| Best paying company | Meta | DCP Midstream |
| Best paying industry | Technology | Energy |
There are a few differences between a service technician lead and a field technician in terms of educational background:
| Service Technician Lead | Field Technician | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between service technician leads' and field technicians' demographics:
| Service Technician Lead | Field Technician | |
| Average age | 44 | 44 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 88.5% Female, 11.5% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% | Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 1% | 1% |