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The differences between service technician leads and generation technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a generation technician takes usually requires 2-4 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $40,580 average annual salary of a generation technician.
The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a generation technician are preventive maintenance, customer service, and safety standards.
| Service Technician Lead | Generation Technician | |
| Yearly salary | $104,707 | $40,580 |
| Hourly rate | $50.34 | $19.51 |
| Growth rate | 8% | 5% |
| Number of jobs | 144,132 | 154,565 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Associate Degree, 32% |
| Average age | 44 | 47 |
| Years of experience | 12 | 4 |
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
A generation technician specializes in performing systems installations and maintenance, ensuring efficiency and smooth workflow. Their responsibilities include providing support to clients and fellow company employees, troubleshooting errors, performing repairs and replacements, and referring clients to other services when necessary. They may also perform regular maintenance checks, fixing or cleaning systems and components as needed. Furthermore, a generation technician typically works in a team setting, requiring an active communication line for a smooth and efficient workflow.
Service technician leads and generation technicians have different pay scales, as shown below.
| Service Technician Lead | Generation Technician | |
| Average salary | $104,707 | $40,580 |
| Salary range | Between $66,000 And $164,000 | Between $28,000 And $56,000 |
| Highest paying City | San Francisco, CA | Los Angeles, CA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Meta | Westinghouse Appliances Australia |
| Best paying industry | Technology | Automotive |
There are a few differences between a service technician lead and a generation technician in terms of educational background:
| Service Technician Lead | Generation Technician | |
| Most common degree | Bachelor's Degree, 35% | Associate Degree, 32% |
| Most common major | Business | Automotive Technology |
| Most common college | - | - |
Here are the differences between service technician leads' and generation technicians' demographics:
| Service Technician Lead | Generation Technician | |
| Average age | 44 | 47 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 88.7% Female, 11.3% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 4.2% Hispanic or Latino, 19.0% Asian, 4.5% White, 60.1% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 1% | 2% |