Service technician lead vs human service technician

Differences between service technician lead and human service technician duties and responsibilities

Service technician lead example responsibilities.

• Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
• Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
• Manage and organize SharePoint database for machine allocation.
• Manage SDLC for development projects and develop productivity matrices.
• Lead reporting team in defining application architecture for high-volume reporting system.
• Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
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Human service technician example responsibilities.

• Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
• Assist mentally challenge individuals with ADL'S.
• Attend annual service training, including CPR and a refresher courses.
• Answer phones and provide excellent customer service; train in first aid and CPR.
• Assist assign residents with their ADL as directed such as bathing, toileting, hair combing, etc.
• Interview patients to compile information on social, educational, criminal institutional and drug history.
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