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Service technician lead vs maintenance technician

The differences between service technician leads and maintenance technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a maintenance technician takes usually requires 2-4 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $43,293 average annual salary of a maintenance technician.

The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a maintenance technician are plumbing, HVAC, and hand tools.

Service technician lead vs maintenance technician overview

Service Technician LeadMaintenance Technician
Yearly salary$104,707$43,293
Hourly rate$50.34$20.81
Growth rate8%5%
Number of jobs144,132178,450
Job satisfaction-4.25
Most common degreeBachelor's Degree, 35%High School Diploma, 34%
Average age4447
Years of experience124

What does a service technician lead do?

Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.

What does a maintenance technician do?

Maintenance technicians are technicians who specialize in the preservation of office facilities. They have in-depth knowledge of how various office equipment or fixtures work so that they can immediately identify how to repair them in case of breakdowns. Maintenance technicians perform diagnostics and routine maintenance activities to ensure that everything in the office is running well. They immediately repair problems in fixtures or equipment to avoid any further damages or safety concerns. They should be familiar with occupational safety and health standards to ensure that the office is a safe place to work.

Service technician lead vs maintenance technician salary

Service technician leads and maintenance technicians have different pay scales, as shown below.

Service Technician LeadMaintenance Technician
Average salary$104,707$43,293
Salary rangeBetween $66,000 And $164,000Between $31,000 And $59,000
Highest paying CitySan Francisco, CARichmond, CA
Highest paying stateAlaskaRhode Island
Best paying companyMetaAnheuser-Busch
Best paying industryTechnologyManufacturing

Differences between service technician lead and maintenance technician education

There are a few differences between a service technician lead and a maintenance technician in terms of educational background:

Service Technician LeadMaintenance Technician
Most common degreeBachelor's Degree, 35%High School Diploma, 34%
Most common majorBusinessElectrical Engineering Technology
Most common college--

Service technician lead vs maintenance technician demographics

Here are the differences between service technician leads' and maintenance technicians' demographics:

Service Technician LeadMaintenance Technician
Average age4447
Gender ratioMale, 90.3% Female, 9.7%Male, 95.7% Female, 4.3%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 18.2% Asian, 4.6% White, 60.4% American Indian and Alaska Native, 1.2%
LGBT Percentage1%2%

Differences between service technician lead and maintenance technician duties and responsibilities

Service technician lead example responsibilities.

  • Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
  • Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
  • Manage and organize SharePoint database for machine allocation.
  • Manage SDLC for development projects and develop productivity matrices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
  • Show more

Maintenance technician example responsibilities.

  • Install, repair and troubleshoot electrical wiring, including switches, outlets, lights, ballast.
  • Monitor and document all temperature readings on boilers, chillers, and dry vac systems beginning and mid shift.
  • Perform preventative maintenance checks and services on exhaust fans, boilers, chiller units, automatic transfer switches, and generators.
  • Repair electrical equipment; replace faulty electrical switches; repair refrigeration equipment.
  • Handle trouble-shooting and repair of mechanical systems refrigerant recovery and charging of HVAC systems.
  • Facilitate commercial plumbing, electrical, light HVAC, and carpentry repairs in a laboratory facility environment
  • Show more

Service technician lead vs maintenance technician skills

Common service technician lead skills
  • Customer Service, 16%
  • Java, 7%
  • Infrastructure, 7%
  • Patients, 7%
  • Preventative Maintenance, 5%
  • Customer Satisfaction, 5%
Common maintenance technician skills
  • Plumbing, 10%
  • HVAC, 8%
  • Hand Tools, 7%
  • Customer Service, 6%
  • Ladders, 4%
  • Electrical Systems, 4%

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