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Service technician lead vs service line technician

The differences between service technician leads and service line technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a service technician lead and a service line technician. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $33,049 average annual salary of a service line technician.

The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a service line technician are shuttle service, ground service equipment, and customer service.

Service technician lead vs service line technician overview

Service Technician LeadService Line Technician
Yearly salary$104,707$33,049
Hourly rate$50.34$15.89
Growth rate8%8%
Number of jobs144,132122,081
Job satisfaction--
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 37%
Average age4444
Years of experience1212

What does a service technician lead do?

Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.

What does a service line technician do?

Line service technicians support all ground operations for aviation establishments, electrical utilities, and industrial organizations by maintaining and repairing overhead lines and electrical grids to ensure safe departure and arrival of aircraft. They also conduct refueling operations and park the arriving aircraft. The job requires good decision-making skills, the ability to adapt to the dynamic working environment, good interpersonal skills, and the ability to follow company safety protocols since it involves flammable and hazardous materials.

Service technician lead vs service line technician salary

Service technician leads and service line technicians have different pay scales, as shown below.

Service Technician LeadService Line Technician
Average salary$104,707$33,049
Salary rangeBetween $66,000 And $164,000Between $26,000 And $40,000
Highest paying CitySan Francisco, CAScottsdale, AZ
Highest paying stateAlaskaHawaii
Best paying companyMetaCognizant
Best paying industryTechnologyTransportation

Differences between service technician lead and service line technician education

There are a few differences between a service technician lead and a service line technician in terms of educational background:

Service Technician LeadService Line Technician
Most common degreeBachelor's Degree, 35%Bachelor's Degree, 37%
Most common majorBusinessAviation
Most common college--

Service technician lead vs service line technician demographics

Here are the differences between service technician leads' and service line technicians' demographics:

Service Technician LeadService Line Technician
Average age4444
Gender ratioMale, 90.3% Female, 9.7%Male, 88.7% Female, 11.3%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7%Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.7% Asian, 1.7% White, 71.7% American Indian and Alaska Native, 0.7%
LGBT Percentage1%1%

Differences between service technician lead and service line technician duties and responsibilities

Service technician lead example responsibilities.

  • Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
  • Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
  • Manage and organize SharePoint database for machine allocation.
  • Manage SDLC for development projects and develop productivity matrices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
  • Show more

Service line technician example responsibilities.

  • Manage all QC paperwork including towbar and equipment integrity checklists.
  • Manage system and application support for internal customers including software installation and PC upgrades.
  • Provide compliance info for: OSHA, HazMat, MSDS, PPE, etc.
  • Operate fuel truck, tugs, baggage handling, GPU & grind radio equipment's.
  • Adhere to lockout/tag-out policy and wear all require PPE
  • wheel alignment, assemble doors, check for ac leaks set headlights
  • Show more

Service technician lead vs service line technician skills

Common service technician lead skills
  • Customer Service, 16%
  • Java, 7%
  • Infrastructure, 7%
  • Patients, 7%
  • Preventative Maintenance, 5%
  • Customer Satisfaction, 5%
Common service line technician skills
  • Shuttle Service, 34%
  • Ground Service Equipment, 11%
  • Customer Service, 9%
  • Fuel Trucks, 9%
  • Aircraft Services, 5%
  • Safety Procedures, 4%

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