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The differences between service technician leads and shop technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a shop technician takes usually requires 1-2 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $36,798 average annual salary of a shop technician.
The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a shop technician are preventative maintenance, routine maintenance, and diagnosis.
| Service Technician Lead | Shop Technician | |
| Yearly salary | $104,707 | $36,798 |
| Hourly rate | $50.34 | $17.69 |
| Growth rate | 8% | 4% |
| Number of jobs | 144,132 | 150,349 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | High School Diploma, 30% |
| Average age | 44 | 42 |
| Years of experience | 12 | 2 |
Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.
Shop Technicians are skilled workers assigned to a retail store. Their main activities depend on the nature of the business their company is in. Usually, Shop Technicians work with machines in the shop. They conduct repair and maintenance work for machines that have long been in the shop. They are also in charge of installing and building new machines as well. Shop Technicians are assigned to manage records of such machines or s other mechanical items in the store. This is part of the administrative activities they may do for the shop.
Service technician leads and shop technicians have different pay scales, as shown below.
| Service Technician Lead | Shop Technician | |
| Average salary | $104,707 | $36,798 |
| Salary range | Between $66,000 And $164,000 | Between $25,000 And $53,000 |
| Highest paying City | San Francisco, CA | San Leandro, CA |
| Highest paying state | Alaska | Alaska |
| Best paying company | Meta | Los Alamos National Laboratory |
| Best paying industry | Technology | Energy |
There are a few differences between a service technician lead and a shop technician in terms of educational background:
| Service Technician Lead | Shop Technician | |
| Most common degree | Bachelor's Degree, 35% | High School Diploma, 30% |
| Most common major | Business | Automotive Technology |
| Most common college | - | - |
Here are the differences between service technician leads' and shop technicians' demographics:
| Service Technician Lead | Shop Technician | |
| Average age | 44 | 42 |
| Gender ratio | Male, 90.3% Female, 9.7% | Male, 91.9% Female, 8.1% |
| Race ratio | Black or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7% | Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 18.2% Asian, 2.4% White, 65.4% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 1% | 2% |