Post job

Service technician lead vs shop technician

The differences between service technician leads and shop technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a service technician lead, becoming a shop technician takes usually requires 1-2 years. Additionally, a service technician lead has an average salary of $104,707, which is higher than the $36,798 average annual salary of a shop technician.

The top three skills for a service technician lead include customer service, java and infrastructure. The most important skills for a shop technician are preventative maintenance, routine maintenance, and diagnosis.

Service technician lead vs shop technician overview

Service Technician LeadShop Technician
Yearly salary$104,707$36,798
Hourly rate$50.34$17.69
Growth rate8%4%
Number of jobs144,132150,349
Job satisfaction--
Most common degreeBachelor's Degree, 35%High School Diploma, 30%
Average age4442
Years of experience122

What does a service technician lead do?

Service technicians are skilled professionals who are responsible for installing and maintaining equipment used in the operations of an organization. These technicians are required to provide preventive maintenance on equipment and train maintenance personnel on the proper procedures to follow. They must assess customer complaints and negotiate appropriate compensation base on the severity of the situation. Service technicians must also lead a team of technicians in inspection and repair based on the Occupational Safety and Health Administration (OSHA) standards.

What does a shop technician do?

Shop Technicians are skilled workers assigned to a retail store. Their main activities depend on the nature of the business their company is in. Usually, Shop Technicians work with machines in the shop. They conduct repair and maintenance work for machines that have long been in the shop. They are also in charge of installing and building new machines as well. Shop Technicians are assigned to manage records of such machines or s other mechanical items in the store. This is part of the administrative activities they may do for the shop.

Service technician lead vs shop technician salary

Service technician leads and shop technicians have different pay scales, as shown below.

Service Technician LeadShop Technician
Average salary$104,707$36,798
Salary rangeBetween $66,000 And $164,000Between $25,000 And $53,000
Highest paying CitySan Francisco, CASan Leandro, CA
Highest paying stateAlaskaAlaska
Best paying companyMetaLos Alamos National Laboratory
Best paying industryTechnologyEnergy

Differences between service technician lead and shop technician education

There are a few differences between a service technician lead and a shop technician in terms of educational background:

Service Technician LeadShop Technician
Most common degreeBachelor's Degree, 35%High School Diploma, 30%
Most common majorBusinessAutomotive Technology
Most common college--

Service technician lead vs shop technician demographics

Here are the differences between service technician leads' and shop technicians' demographics:

Service Technician LeadShop Technician
Average age4442
Gender ratioMale, 90.3% Female, 9.7%Male, 91.9% Female, 8.1%
Race ratioBlack or African American, 5.2% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 72.9% American Indian and Alaska Native, 0.7%Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 18.2% Asian, 2.4% White, 65.4% American Indian and Alaska Native, 1.1%
LGBT Percentage1%2%

Differences between service technician lead and shop technician duties and responsibilities

Service technician lead example responsibilities.

  • Manage and maintain the MPLS data and the IP and traditional voice networks for all HMX locations.
  • Manage a team of consultants that provide installation, upgrades, training and maintenance of Ellucian ERP products to clients.
  • Manage and organize SharePoint database for machine allocation.
  • Manage SDLC for development projects and develop productivity matrices.
  • Lead reporting team in defining application architecture for high-volume reporting system.
  • Assess needs and implement Ethernet network, wireless repeaters and GPS system for golf courses.
  • Show more

Shop technician example responsibilities.

  • Work with a recording POS sheets to be transfer to companies expenses.
  • Maintain cleanliness of shop to promote organization which contribute to safety for other employees.
  • Contribute to the overall cleanliness of the fabrication lab by sweeping, cleaning machinery and arranging scrap materials.
  • Assist management with inventory, receiving, POS, window and screen repairs and to assemble power equipment.
  • Shop technician and foreman responsible for timely repair and diagnosis of medium to large heavy duty diesel trucks and equipment.
  • Diagnose, adjust, repair, hydraulic, and pneumatic equipment, such as cranes, and conveyors used in shop.
  • Show more

Service technician lead vs shop technician skills

Common service technician lead skills
  • Customer Service, 16%
  • Java, 7%
  • Infrastructure, 7%
  • Patients, 7%
  • Preventative Maintenance, 5%
  • Customer Satisfaction, 5%
Common shop technician skills
  • Preventative Maintenance, 12%
  • Routine Maintenance, 9%
  • Diagnosis, 7%
  • Cranes, 7%
  • Electrical Systems, 7%
  • Customer Service, 6%

Browse installation, maintenance and repair jobs