Shift Leader
Shift leader job in Woodbridge, VA
You are applying for work with a franchisee of Dunkin' Donuts /Baskin-Robbins, not Dunkin' Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
Shift Leader
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback to correct deficiencies.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include:
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by General Manager or Assistant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Hold guests as highest priority and role model exceptional guest service.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems.
* Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Benefits Include:
* Completive Weekly Pay
* Employee Meals
* Medical and Dental Insurance with Company contribution (full time employees)
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Shift Leader
Kitchen Leader
Shift leader job in Washington, DC
PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to
FUEL THE FUTURE
and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression.
At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day.
What you'll find at PLANTA is a culture fueled by our core values: Determined-we stand for change, and together, we plan to win. Humble-we make mistakes, but we own them and learn from them. Intentional-we genuinely care about the people and the world around us. Nourishing-we aim to leave our guests, communities, and team members in a better place. Evolving-we embrace change and champion flexibility as we grow together.
KITCHEN LEADER
We are seeking a driven and passionate Sous Chef to join our tight-knit leadership team. You will work side by side with the Executive Chef to oversee all aspects of the kitchen for our XXX location in XXX. The ideal person for this role is motivated to execute quality food & service and is ready to take on additional responsibilities in the kitchen!
WHAT WE BRING TO THE TABLE:
Salary range of XXX -XXX annually
Medical, Dental & Life insurance (Employee only plans are 100% covered by PLANTA)
Paid time off to rest and refuel
ClassPass Wellness/Fitness Program
50% Discounts at all full-service PLANTA locations
Opportunities to grow & develop your career with our fast-growing company
WHAT YOU BRING TO THE TABLE:
A track record of progressive sophisticated-casual culinary experience, with at least 2 years of experience in a leadership position in a comparable, fast-paced and dynamic environment
Passion for and knowledge of plant-based ingredients preferred, but we're happy to show you the way!
Ability to motivate others and inspire a positive team environment
A strong attention for detail and commitment to upholding high standards
Strong communication skills - written and verbal
Iron clad integrity, sound decision making ability, and analytical mindset
Ability to work a variable schedule including nights, weekends, and holidays, per the needs of the business
WHAT'S ON YOUR PLATE:
Championing hospitality for both guests and employees by creating a welcoming, positive environment
Actively participating in service, exemplifying standards, while providing hands-on coaching and quality control oversight
Overseeing product preparation, presentation, and service to ensure adherence to restaurant standards
Helping to achieve profitability goals by managing food, waste and labor costs and controllable expenses, conducting inventory counts, monitoring invoice and receiving procedures
Communicates with Team Members and other managers/chefs to plan and set expectations for the shift
Conducts walk-throughs during each shift to monitor each station's product quality, the status of production, ingredient supply and to ensure each station is fully set up for the day's service
Trains and supervises culinary team members' skills and techniques
Executes staff schedules; ensures that all stations are appropriately staffed for the shift
Ensures that all team members are compliant with Company's policies and procedures, as well as city, state, and federal laws
Responsible for operating within all health, safety and hygiene regulations and standards per the department of health
Ensuring repairs, maintenance and preventative upkeep for the building, facility, and grounds
At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.
At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Ontario Human Rights Code And the Accessibility for Ontarians with Disabilities Act during the application process are available upon request.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Auto-ApplyKitchen Lead
Shift leader job in Washington, DC
Job Details Bodega Taqueria y Tequila Foggy Bottom - Washington, DC $25.00 - $25.00 HourlyDescription
The Kitchen Lead plays a vital role in ensuring smooth and efficient kitchen operations by leading the kitchen team, maintaining quality standards, and upholding food safety regulations. This position focuses on providing guidance to kitchen staff, ensuring food quality, and creating an organized and collaborative work environment. The Kitchen Lead will also support inventory management, assist in scheduling, and take ownership of kitchen cleanliness and compliance standards.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Team Leadership:
Lead, motivate, and train kitchen team members, fostering a collaborative and efficient kitchen environment.
Assign specific tasks to kitchen staff to ensure smooth and effective operations during service and preparation.
Support kitchen preparation tasks and line operations as needed, with or without additional support.
Supervise the preparation and presentation of menu items to maintain consistency with established recipes and standards.
Provide training and guidance to new team members to ensure adherence to operational procedures and standards.
Act as a primary point of contact for kitchen staff during shifts, relaying updates or operational priorities as needed.
Inventory Management:
Assist in receiving and inspecting deliveries to ensure product quality, correct quantities, and adherence to specifications.
Oversee proper storage of all food products, including maintaining correct temperature settings for perishable items.
Implement and enforce First In, First Out (FIFO) and other inventory rotation methods to minimize waste and ensure freshness.
Assist in maintaining accurate inventory records and updating systems with product usage, waste, and spoilage data.
Collaborate with management to forecast inventory needs based on sales trends and upcoming events or promotions.
Conduct regular and thorough inventory audits, reconciling discrepancies and identifying opportunities for efficiency improvements.
Monitor supply levels of kitchen consumables, including packaging, disposables, and cleaning supplies, to ensure uninterrupted operations.
Communicate inventory needs and shortages promptly to management to prevent disruptions in service.
Ensure compliance with food safety and sanitation standards during inventory handling, including proper labeling, dating, and storage organization.
Maintain the cleanliness and organization of all storage areas, including refrigerators, freezers, dry storage, and supply closets.
Quality Control:
Oversee food preparation, presentation, and service to ensure adherence to quality and brand standards.
Prepare food items in accordance with standard recipes to maintain consistency.
Promptly address issues related to food quality, ensuring solutions are implemented effectively.
Maintain cleanliness and sanitation in all kitchen areas, including equipment and preparation spaces.
Monitor proper storage and handling practices to uphold health and safety standards.
Compliance and Safety:
Ensure compliance with all local, state, and federal health and safety regulations, as well as company policies and procedures.
Maintain active Food Handler and/or Food Safety Manager certifications as required by jurisdictional guidelines.
Supervise and enforce proper food safety practices, including correct storage, handling, preparation, and labeling of food items.
Regularly monitor kitchen operations to identify and address potential safety or sanitation issues, taking corrective action when necessary.
Document and report any infractions related to improper food handling or safety protocol violations and follow up to ensure corrective measures are implemented.
Conduct routine inspections of kitchen equipment and workspaces to ensure compliance with cleanliness and safety standards.
Collaborate with management to address and resolve safety concerns promptly, including reporting and rectifying hazardous conditions.
QUALIFICATIONS
Experience & Skills:
3+ year experience as a Kitchen leader, preferred in a Quick Service Restaurant (QSR).
1+ years of experience handling cash in a supervisory capacity and/or on behalf of others preferred.
Strong communication, problem-solving, and organizational skills.
Must demonstrate a high degree of professional integrity and the ability to work effectively in a fast-paced environment.
Ability to speak English clearly, distinctly, and cordially with staff and vendors.
Ability to read and write English to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms.
WORKING CONDITIONS:
This position requires onsite presence during all business operational hours, including evenings, weekends, and holidays, to ensure consistent leadership and oversight of bar operations.
Flexibility in scheduling is essential; candidates must maintain full availability to work across all shifts as needed to meet business demands and operational needs.
The ability to adapt to a fluid schedule, including last-minute changes, is required to address unforeseen staffing or operational challenges.
Changes to scheduling availability that do not align with the role's requirements may result in reassessment of the candidate's eligibility to maintain the position.
Physical requirements include the ability to stand for extended periods, navigate a fast-paced work environment, lift and carry up to 50 lbs., and perform repetitive motions such as pouring, shaking, and mixing drinks.
Safety Requirements:
All Associates are required to abide by all Safety rules and ensure they perform each task by practicing safe work habits. Any associate who incurs any type of injury is required to report immediately to their immediate supervisor on duty.
E-Verify Participation
Bodega Taqueria Y Tequila participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
For more information on E-Verify, please visit the official E-Verify Website
Child Watch Shift Lead
Shift leader job in Springfield, VA
Child Watch Shift Lead Flagship - Springfield, VA Part-Time About us: The St. James is a premier sports, wellness, and entertainment brand, empowering people of all ages to reach their peak potential. Our 450,000-square-foot flagship complex in Springfield, VA, offers a unique combination of world-class sports venues, elite training spaces, recovery amenities, and athletic and wellness programs. We also operate Performance Club locations in Springfield, VA, and Bethesda, MD, providing signature group classes, customized performance training, recovery, and high-performance programming in convenient club settings. From comprehensive training to family-friendly fun, lifestyle events, and sporting experiences, The St. James is your destination to discover your best self. Our People & Culture: At The St. James, we are in the business of human development. Our success in delivering exceptional guest experiences-experiences that engage, inspire, and delight-depends on our ability to recruit, retain, and cultivate team members who embody the true spirit of hospitality. We seek individuals who are committed to personal and organizational excellence, who are proactive and action-oriented, and who thrive in a collaborative team environment. If you have a passion for service and a dedication to continuous growth, we want you to be part of our team. : As a Laugh, Learn, and Play Child Watch Shift Lead, you will help create a safe, fun, and engaging environment where children can learn, socialize, and explore through age-appropriate activities-while their parents enjoy the amenities of our facility. In this role, you'll support the Child Watch Manager and take the lead when the manager is not present. You should have a solid understanding of child development and behavior management, along with the ability to plan and lead creative, developmentally appropriate activities. Strong communication skills are essential, as you'll interact regularly with both families and team members. Maintaining a clean, safe, and welcoming space is a top priority. Schedule/Availability: Weekdays and weekends Rate: $18.00/hour Key Responsibilities:
Develops, coordinates, and provides administrative support for the child watch program at The St. James as well as supervises the child watch staff and their functions to ensure quality programs.
Promote a positive environment that fosters fun, safety and The St. James values.
Connect with members, parents, and participants. Provide first contact for email and phone calls.
Answer parents' questions and/or concerns about the child watch service
Oversee the child watch programming. Engage the children and ensure they are enjoying their experience.
Orient, train, evaluate and provide ongoing feedback to all child watch staff and program staff involved with child watch.
Assist in the identification of developmental needs and corrective action plans.
Assist with filling staff vacancies in accordance with established Team & Talent policies.
Follow all safety policies of The St. James and contribute to a work environment that is clean, safe and filled with positive energy for all children, athletes, coaches and families.
Support the safety of all members, guests and employees.
Qualifications:
One year of lead employment in childcare setting.
Knowledge of school-age child development and experience.
Knowledge of a variety of age-appropriate activities for children.
The ability to plan, organize, and implement age-appropriate/developmentally appropriate program activities.
A love for working with children. Sensitivity to the needs of families including adults and children.
Must be patient, enthusiastic and relate well with parents and children
Ability to work collaboratively in a fast-paced work environment
Excellent written and oral communication skills
Background check and drug screen required
Knowledgeable of safety training, procedures and best practices used throughout the sports and wellness industry.
Get to know us better: ****************** https://******************/stj-sports ******************/careers Instagram: @thestjames @thestj_sports @thestjamesperfomanceclub This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operation of the department. The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran. #twparttime
Network Operations Center Tier 1 Shift Lead
Shift leader job in Ashburn, VA
Job Description
T-Rex Solutions is seeking a results-driven Network Operations Center Tier 1 Shift Lead to support our U.S. Customs and Border Protection (CBP) Network Operations Center (NOC). The program objective is to provide ongoing support for CBP's NOC and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology. These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across CBP's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. This is a 24x7x365 operation with work performed on-site in Ashburn, VA.
Responsibilities:
Responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts.
Ensures efficient monitoring, troubleshooting, and resolution of network issues by coordinating task assignments, providing technical guidance, escalating complex issues to higher-tier support, and maintaining operational efficiency.
Operating in a 24/7 environment, the Shift Lead plays a critical role in maintaining network stability and delivering exceptional support to customers.
Requires strong technical knowledge, problem-solving skills, and communication abilities to ensure efficient network operations and high-quality support.
Requirements:
Relevant certifications such as ITIL v3, CompTIA, CCNA
A minimum of five (5) years' relevant experience in Tier 1 support operations
Strong understanding of network fundamentals, including TCP/IP, routing protocols, network topology, and basic troubleshooting techniques.
Hands-on experience with network monitoring tools and ticketing systems.
Excellent problem-solving and analytical skills to identify and resolve network issues efficiently.
US citizenship required
Ability to obtain and maintain a CBP public trust clearance
Desired Skills:
Experience directly supporting DHS, CBP or ICE Network Operations
Active CBP clearance, or DOD Secret clearance or higher
T-Rex Overview
Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering.
T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits.
T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
In compliance with pay transparency guidelines, the annual base salary range for this position is $110,000 - $150,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
Bakery Shift Leader
Shift leader job in Washington, DC
As a Shift Lead, you will contribute to the success of Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership, this is the sweet spot to learn all things operations within Sprinkles!
Perks of Working with Sprinkles:
* Hourly Pay + Tips*
* Benefit options include Heath, Dental, Vision, Life, and 401K
* Daily Pay option available to associates
* Sprinkles Associate Card to sprinkle the joy to your family, friends, and community
* Opportunity to do good - Sprinkles partners with several charities and community organizations
* Family Friendly Hours
* Paid parental leave & paid time off
* Chance to be a part of special memories that happen daily in our bakery
* Development and growth opportunities
Responsibilities:
* Retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
* Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email, or online.
* Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
* Manage shift expectations and contribute to the Sprinkles culture and experience.
* Serve as a product expert by making recommendations as guests are ordering.
* Practice proper credit card cash handling procedures with a smile.
* Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in the dining area where applicable.
* Assist with all cleaning duties as stated on opening/closing and weekly checklists.
* Report to work as scheduled and fulfill requirements for duration of shift.
* Box, package, or plate cupcakes and other bakery goods as needed.
Requirements:
* A passion and love of the Sprinkles product, brand, and experience.
* A minimum of 1 year of experience in a shift management position or management position in a restaurant or within hospitality.
* Ability to work a varying schedule including some weekends and holidays.
* Ability to communicate verbally while understanding and following written and verbal instructions from management.
* Can work well under pressure while maintaining a consistent pace throughout your shift.
* Ability to be on your feet for hours at a time.
* Can lift at least 50 pounds which can include carrying cupcake trays, cupcake batter/frosting, and bags of boxed purchases.
* Must be able to move around the front of the bakery while bending down for bags and reaching up for cupcake trays.
* Tips are not guaranteed.
Sprinkles is an Equal Opportunity Employer
Kitchen Leader
Shift leader job in Fairfax, VA
Job Description
maman is a french bakery, café and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte, with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.
We're looking for a Kitchen Leader to join our team! Our ideal candidate is passionate about food, beverages, and excellent customers service. You love cookies, are always ready to lend a helping hand to a colleague & you don't take yourself too seriously. When you join our team, you'll be responsible for providing a friendly, helpful, and responsive level collaboration with the full BOH team. You will be based at one of our dc mamans.
While Kitchen Leaders are responsible for a variety of managerial tasks, common duties include:
Managing inventory so that all necessary ingredients are stocked for service
Hiring new staff and providing training to facilitate quick acclimation
Streamlining the kitchen processes to maintain prompt service times
Working with the Culinary Director to develop and maintain the restaurant menu
Setting regular cleaning standards for the kitchen and verifying that staff is maintaining sanitation levels
Creating schedules for all kitchen staff
Tracking kitchen finances to identify areas of potential waste
- Maintaining culinary standards;
- Maintaining food safety standards;
- Maintaining the cleanliness of the stores kitchen, and equipment of all products and
- Ensuring that all the rules and regulations of the Fairfax County Health Department are respected;
- Training new staff members;
Benefits:
Contribution towards Health Insurance
Paid time off
Communter benefits
Physical setting:
Casual dining restaurant
Schedule:
10 hour shift
8 hour shift
Holidays
Weekend availability
Experience:
Kitchen lead: 2 years (Preferred)
Supervising Experience: 2 years (Required)
License/Certification:
Food Handler Certification (Required)
Work Location: In person
Store Leader
Shift leader job in McLean, VA
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Job Title: Store Leader (Manager)
Primary Purpose:
The successful individual will leverage their proficiency in retail to…
Client & Service Expert:
* Oversee the development of clientele by leading by example in the ability to build and maintain relationships with clients, produce strong results from proactive outreach and the development of a personal business trade.
* Development of business driving initiatives that build a repeat business or that attracts a new customer.
* Ensure each associate is actively utilizing their client book in order to generate increased sales through monthly client book reviews and evaluation of their outreach.
* Ensure team is compliant with all clientele standards and thank you note policy.
* Ensure all associates complete the sales training program.
* Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.
Leadership Presence/Steward of Talent:
* Achieve financial success through improvement of measurable statistics that positively impact the store performance.
* Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers.
* Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback.
* Perform annual performance evaluations with quarterly review of employee goals.
* Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions.
* Attend, on average, two annual company management meetings.
Building Brand Equity:
* Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
* Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times.
* Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales to DL.
* Communicate to DL customer feedback and quality issues in order to improve customer service and sales.
Operational Excellence:
* Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
* Conduct regular store meetings to ensure accurate and consistent communication with employees.
* Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business.
* Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory.
* Oversee loss prevention policies and procedure to be 100% compliant.
The accomplished individual will possess...
* Professional sales development and exceptional interpersonal skills
* Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base
* Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
* Comfortable in making decisions and mediating conflict within a team-environment
* Proficient in windows-based software such as excel, word and outlook
An outstanding professional will have...
* Minimum 3 years management experience in luxury goods or a comparable retail environment
* College degree preferred
* Prior luxury goods experience preferred
Physical Requirements…
* Available to work store schedule, as needed, including evenings and weekends
* Standing for extended periods of time
* Able to safely lift boxes up to 40 pounds
* Comfortable climbing ladders
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Kate Spade at ******************
Work Setup
BASE PAY RANGE $30.00 TO $44.75
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 124409
Shift Leader
Shift leader job in Washington, DC
Established in 2021, Flynn Wendy's has swiftly become a key player within the Flynn Group, owning and operating over 190 Wendy's restaurants across the District of Columbia, Maryland, Pennsylvania, Utah, Virginia, and West Virginia. With a diverse and dedicated team of over 6,000 employees, Flynn Wendy's stands as the 5th largest Wendy's franchise in the entire Wendy's system. Our success is a result of the hard work and commitment of every team member. At Flynn Wendy's, we are dedicated to fostering an inclusive and supportive work environment where the ideas and contributions of every team member are valued and celebrated.
We are is one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.
**Quality is our Recipe** here at Wendy's. And like the fresh ingredients that go into our recipes, we want our employees to also be outstanding. Not only do we want you to provide customers with great-tasting food, but also with service that puts a smile on their faces and keeps them coming back for more.
We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to establish a team that works well together, increase profits, and provide outstanding service. We are looking for someone who takes the lead to tackle problems, seeks help from others when appropriate, and is willing to provide help and mentorship to their team. If you have prior restaurant experience, you may qualify!
What else is in it for you?
+ Same Day Pay
+ Flexible Schedules
+ Growth and Development
+ Free Meals
+ Retirement Plan (eligibility requirements)
+ Group Health Insurance (eligibility requirements)
Compensation: Wendy's Shift Leaders: $18.50 - $20.50 per hour
Flexible schedules, Medical/Dental/Vision, 401k with match, Free meals, PTO, Paid Sick Leave
Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
Shift Leader
Shift leader job in Washington, DC
Job DescriptionBring your energy and leadership skills to Papa John's! As a Shift Leader, you'll play a key role in running our restaurant, ensuring that every customer enjoys delicious pizza and an outstanding experience. We're looking for individuals who are passionate about food service, thrive in fast-paced environments, and are excited to lead a team to success. This is your chance to grow within the food industry and be part of a fun, energetic team!
What We Offer:
- Bi-weekly paycheck with direct deposit.
- Flexible hours.
- Ongoing training programs.
- Papa John's retail perks and discounts, both on and off the clock.
Why Join Us?
At Papa John's, we're more than just a pizza company - we're a team that's committed to growing together, fostering a positive culture, and delivering top-notch service to our customers. As a Shift Leader, you'll have the opportunity to develop your career in a supportive environment that values leadership, teamwork, and excellence. If you're ready to lead, grow, and have fun, we want you on our team!Compensation:
$18 - $20 hourly
Responsibilities:
Handle customer inquiries and resolve issues in a professional manner.
Train, mentor, and motivate team members to enhance performance.
Ensure food quality and customer service standards are met.
Assist in inventory management, including placing orders when necessary.
Supervise and coordinate team members during your shift to ensure smooth operations.
Qualifications:
Must be authorized to work in the United States.
Availability to work nights, weekends, and holidays as needed.
Leadership experience in a restaurant or service-oriented environment is preferred.
Strong communication, organization, and problem-solving skills.
Prior experience in the food service industry.
About Company
Papa John's seeks people who have an enterprising spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!
At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team that we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally, Papa John's has a variety of positions for talented and passionate people.
Papa John's is an equal opportunity employer and provides excellent career opportunities for our entire team. Our company's philosophies of promotion from within and rewards based on performance are important elements of our company culture.
Shift Leader
Shift leader job in Washington, DC
Job Description
Bring your flavor!
We want you to join our vibrant team as a Shift Leader at Papa John's. We're looking for passionate, energetic individuals to take charge and oversee our restaurant operations. You'll play a key role in ensuring exceptional customer experiences, delivering quality food, and leading our team in a fast-paced environment. This is the perfect opportunity to grow your career in the food service industry!
We also deliver tasty rewards, including:
Bi-weekly paycheck with direct deposit.
Flexible hours.
Ongoing training programs.
Papa John's retail perks and discounts, both on and off the clock.
Why Join Us? At Papa John's, we're more than just pizza - we're about growth, team spirit, and delivering top-notch experiences for our customers. If you have what it takes to lead a team, thrive under pressure, and grow with a company that values its employees, we want to hear from you!
Compensation:
$18.50 - $20 hourly
Responsibilities:
Ensure food quality and customer service standards are met.
Train and coach team members to enhance their skills and performance.
Assist in inventory management, including placing orders when necessary.
Resolve customer inquiries or concerns in a courteous, professional, and timely manner.
Lead, motivate, and support a team of employees during shifts to ensure smooth operations and exceptional service.
Qualifications:
Prior experience in the food service industry.
Must be authorized to work in the U.S.
Leadership experience in a restaurant or service-oriented environment is preferred.
Ability to work flexible hours, including nights, weekends, and holidays.
Strong communication and organizational skills.
About Company
Papa John's seeks people who have an entrepreneurial spirit and share our philosophy for success. Hands-on training, a clean and safe work environment, quality business practices, advancement opportunities, and meaningful work combine to produce not only the best pizza but also the best team members! Better Opportunities. Better People!
At Papa John's, we call ourselves team members instead of employees because we believe it is only through a strong team we can produce the best experience for our customers. Whether at our corporate campus, distribution centers, our restaurants, or located internationally; Papa John's has a variety of positions for talented and passionate people.
Papa John's is an equal-opportunity employer and provides excellent career opportunities for our entire team. Our company philosophies of promotion from within and rewards based on performance are important elements of our company culture.
Shift Leader | Washington DC
Shift leader job in Washington, DC
At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Start Something Extraordinary…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We're Looking For
* Love for cafe culture and people
* Friendly, open and approachable person who is able to work well with others
* Strong knowledge of coffee and equipment is a must
* Strong decision making and multi-tasking skills
* Strong interpersonal communication skills
* Passionate about delivering excellent customer connections to create a regular customer base
* Able to work at a fast pace in high volume environments
* Be an exemplary ambassador of our brand to new neighborhoods
What You'll Own
* Craft beautiful coffee products and serve all Blank Street customers with energy, warmth, and empathy
* Support your GM and our Training Team to help train new employees to succeed at Blank Street, including ensuring that new team members are following all recipe and training for menu items and processes and that they are in correct uniform, are upbeat and vibes are positive
* Open and close the location safely and responsibly (Key holder) and ensure that cleaning duties for the store are followed at the beginning, during and end of the shift
* Positive and solution focused handling of any minor customer issue
* At a store level, leads all initiatives with the operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base for your store
Requirements
* New York City Food protection certificate (DOH card)
* 2+ years' experience in a customer service leadership position
* 18+ years of age
* Able to lift 25+ lbs, and to stand for long periods of time
* Availability that meets the needs of our cafes
* Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
* Availability to work between 6:30 am and 9:00 pm
* Weekend and holiday availability preferred
* You must be authorized to work in the U.S.: upon acceptance of a job offer and completion of the Form I-9 with acceptable documents, Blank Street will provide the federal government with employees' Form I-9 information to confirm authorization to work in the U.S. (a process known as "E-Verify").
Benefits and Perks
* $19.50/ per hour + tips
* Barista accreditation and training program
* Paid sick time
* Paid vacation time, based on eligibility
* Health benefits, based on eligibility
* Blank Street coffee and swag
* As a growing company we have opportunities for advancement for those interested
Auto-ApplyNOC Shift Lead - Network Operations (TS/SCI Clearance Required)
Shift leader job in Washington, DC
Rapid Strategy provides mission-critical IT and cybersecurity services across federal, defense, and commercial sectors. Our Network Operations teams ensure high availability, reliability, and security of the IT infrastructure that supports national and mission operations.
We are seeking an experienced NOC Shift Lead to oversee network operations during swing, weekend, and holiday shifts in Washington, D.C. This position is 100% onsite and requires an active TS/SCI clearance.
Position Overview
The NOC Shift Lead is responsible for the health, stability, and performance of enterprise network infrastructure. The role oversees real-time network monitoring, event management, escalation, and coordination with other technical teams.
This position requires expertise in network monitoring, SD-WAN, VPC connectivity, and incident handling in a mission-critical federal environment. The Shift Lead ensures all events are properly tracked, prioritized, and resolved to maintain uninterrupted connectivity for users and systems.
Key Responsibilities
Act as the lead for NOC operations during assigned swing/weekend/holiday shifts.
Monitor and maintain the performance of LAN/WAN, VPN, and cloud network connectivity (AWS/Azure VPC).
Oversee event triage, troubleshooting, and resolution for network outages and performance issues.
Direct a team of network engineers and technicians during live incidents.
Manage and optimize network monitoring tools (SolarWinds, Nagios, Splunk, or similar).
Coordinate with SOC, Systems, and Cloud teams to ensure cross-domain operational continuity.
Maintain documentation, shift logs, and configuration records for network changes.
Ensure compliance with DISA STIGs, RMF, and federal security policies.
Support SD-WAN, firewall, and routing/switching troubleshooting.
Provide daily shift briefings and ensure smooth transitions between teams.
Required Qualifications
Active TS/SCI clearance (mandatory)
Bachelor's degree in IT, Network Engineering, or related field (or equivalent experience)
5+ years of experience in Network Operations, preferably in a federal or DoD environment
2+ years in a lead or supervisory position in a 24x7 NOC or similar setting
Expertise in:
Routing, switching, and firewalls (Cisco, Juniper, Palo Alto)
Network monitoring tools (SolarWinds, Nagios, Wireshark)
Cloud networking (AWS/Azure VPCs, VPNs, SD-WAN)
Familiarity with ACAS, Tenable, and network vulnerability remediation
Excellent troubleshooting, documentation, and communication skills
Preferred Qualifications
DoD 8570 IAT Level II/III certification (e.g., Security+, CCNA Security, CASP+, or CCNP)
Familiarity with Zero Trust and network segmentation practices
Experience supporting Defense Information Systems Agency (DISA) or Intelligence networks
Exposure to automation and orchestration tools (Python, Ansible)
Shift Details
Swing shift with evening, weekend, and holiday rotation
Onsite leadership role with shift differential pay
View all jobs at this company
Shift Leader - 4331
Shift leader job in Washington, DC
Domino's Pizza has been the world's leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino's experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino's Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That's right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Job Description
Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.
Summary: Delivers excellent service, product and image standards to maintain high customer satisfaction.
Essential Job Functions:
1. Provides leadership support to the Manager on Duty (MOD).
2. Maintains high standards of customer service during high-volume, fast-paced operations.
3. Communicates clearly and positively with management and team members.
4. Greets customers in person or via phone and takes order professionally and promptly.
5. Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
6. Helps support shift management.
7. Communicates daily job assignments on each shift.
8. Oversees pre-close functions while ensuring service and food quality standards are maintained.
9. Front of the House (FOH): Oversees cash management duties. Counts down registers, tracks cash and coupons for accountability. Processes daily report(s).
10. Back of the House (BOH): Adheres to all waste tracking procedures and adheres to all food and labor cost best practices.
11. Avails chances to “up-sell” additional products
12. Masters Point of Sale (POS) computer systems for automated order taking.
13. Handles currency and credit transactions quickly and accurately.
14. Follows procedures for safe food preparation, assembly and presentation.
15. Assists management with inventory control and stock ordering.
16. Builds loyal customers through friendly interactions and consistent appreciation.
17. Resolves complaints promptly and professionally.
18. Cross-trains and coordinates scheduling with team members to ensure seamless service.
19. Takes initiative to find extra tasks when scheduled duties are complete.
20. Assemble and fold boxes. Affix labels and promotional materials as needed.
21. Prepares a variety of pizzas and other menu items.
22. Measures ingredients required for specific items being prepared.
23. Reads order slips or receives verbal instructions to prepare order according to specifications, often making several different orders simultaneously.
24. Cleans, stocks and restocks work stations and display cases.
25. Transfers supplies and tools between storage and work areas.
26. Packs, weighs, and labels products as required.
27. Ensures supervisor is aware of food shortages.
28. Adhere with all quality standards, principles, guidelines and policies
29. Perform other duties as assigned.
Company Wide Responsibilities:
1. Promotes company policies and advocates for Team Washington
2. Assures proper attendance and actions
3. Provides and receives positive feedback and/or constructive criticism
4. Maintains good communication with co-workers
5. Serves as a resource for co-workers
6. Cross-trains, learns how role interacts with other departments
7. Works with manager and management to solve problems, providing suggestions as needed
8. Maintains clean and organized work area, taking ownership of surroundings
9. Maintains appropriate confidentiality in information
Qualifications
All your information will be
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to pass applicable Company background checks.
Excellent written and verbal communication skills as needed in interactions with management, and customers, take and process orders
Superb ability to multi-task
Ability to function in a dynamic, fasted paced environment
Ability to adjust to changing priorities
Ability to enter orders using a computer keyboard or touch screen
Ability to take orders over the counter or phone
Ability to work independently and as part of a team
Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change
Ability to lead the team on duty!
kept confidential according to EEO guidelines.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Shift Lead
Shift leader job in Washington, DC
Site Lead
Assist in with the daily operations of the janitorial staff.
Duties/Responsibilities:
• Train new janitors regarding the proper methods necessary to maintain clean buildings, and provide update and refresher training to all janitors as needed.
• Supervise the operation and maintenance of cleaning equipment, including preventive maintenance, and training of all janitors in proper safety practices for working with and around
cleaning equipment and chemicals in all environments
• Assist in coordination of vendor services such as pest control and window cleaning
• Assist with quality control inspections to ensure compliance with scope of work and standards are being met.
• Stock and maintain supplies and inventory.
• Assist with delegating schedules to ensure proper work area coverage.
• Provide hands-on support and the ability to perform work when necessary. This may include, but is not limited to: dust mopping, sweeping, stripping/refinishing, carpet extraction, servicing
restrooms, window washing, etc.
• Ensures appropriate chemical labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA Standards.
• Participates in company and customer training ensuring effective communication and distribution of information to customers and employees
• Assists with administrative tasks involving janitorial personnel as directed.
• Coordinates, assigns and inspects the work of assigned janitorial staff, including regular review and revisions of checklists. Provides guidance and training as needed.
• Coordinates regular and substitute cleaning team member staff coverage.
• Performs routine safety checks and preventative maintenance of janitorial equipment.
• Ensure all employees have the appropriate PPE (Personal Protec
Required Skills/Abilities:
• Applicant shall be English speaking and shall be able to read, write, speak, understand and communicate effectively in English
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
Education and Experience:
• High School Diploma or equivalent.
• At least 3 years janitorial experience including one year of supervisory level experience required.
• Ability to write detailed reports and operate housekeeping equipment required.
Physical Requirements:
• Must be able to walk and stand for extended periods of time.
• Must be able to lift up to 50 pounds at times.
Monday to Friday 7am-3:30pm
Auto-ApplyShift Leader
Shift leader job in Washington, DC
WHY YOU'LL LOVE WHAT YOU DO AT PLANTA:
Medical, Dental, Vision & Life Insurance offered for PLANTA employees.
Work/life balance is a priority - annual PTO starts 90 days after date of employment.
No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment.
50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina.
Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon.
PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to
FUEL THE FUTURE
and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression.
At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day.
What you'll find at PLANTA is a culture fueled by our core values: Determined-we stand for change, and together, we plan to win. Humble-we make mistakes, but we own them and learn from them. Intentional-we genuinely care about the people and the world around us. Nourishing-we aim to leave our guests, communities, and team members in a better place. Evolving-we embrace change and champion flexibility as we grow together.
SHIFT LEADER
A multifaceted role, the Shift Leader works in conjunction with the Restaurant Leader to oversee the daily operations of the restaurant. Focusing on staff training, generation of top line revenue and management of labour and cost of goods, the Restaurant Supervisor will be involved in all aspects of the restaurant.
WHAT'S ON YOUR PLATE:
Champion the brand's vision and values and ensures alignment amongst the concept team
Support a culture of positivity and high standards where all staff CHASE perfection in everything they do
Lead by example, create an environment that is warm, welcoming and filled with positivity for guests and employees
Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements
Supporting Leadership Team in developing and implementing creative and effective staff training initiatives
Executing efficient operations and keeping guests satisfied and coming back to build sales
Assist in creating department schedules as per business levels to ensure budgeted labour costs are met
Assist in ordering food, beverages, and supplies to ensure all items are in-stock
Monitors adherence to health, safety and hygiene standards within location, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviors of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems
Maintains restaurant cleanliness and upholds esthetics standards of CHG
Monitor inventory reports and order when necessary
Resolving in-service guest complaints
Identifying and following up on tasks related to repairs, cleaning and maintenance to ensure restaurant cleanliness standards are always met
Attendance and contribution to Banquet Event Order (BEO) and Operations Team meetings
INGREDIENTS YOU WILL BRING TO THE TABLE:
2+ years in a Supervisory role with high volume exposure in a full-service restaurant
Experience with sales projections, expense budgets, analyzing profit and loss statements
Focused on building and promoting the company's vision and values
Ability to learn and bring "out of the box" ideas to the team
Self-starter with the ability to motivate and recognize all levels of staff
Genuine enthusiasm and aptitude for serving people to ensure WOW factor
Excellent verbal and written communication skills
High level of business acumen
Demonstrates strong problem solving skills through ability to diagnose and implement solutions
PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Ontario Human Rights Code And the Accessibility for Ontarians with Disabilities Act during the application process are available upon request.
At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach.
PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Auto-ApplyShift Lead
Shift leader job in Washington, DC
Little Beet is a fast-casual restaurant committed to serving nourishing, real food and living well. By giving people access to better food and providing the knowledge needed to make healthy choices for minds, bodies, and lifestyles, we take pride in serving nutrient-rich lunch, dinner, and catering meals known for their high-quality ingredients, fresh in-house cooking, and unique flavor combinations that appeal to every appetite.
Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.
Job Description
Responsibilities
Provide friendly and attentive service to all guests throughout the entirety of the visit
Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
Anticipate guest needs and note any preferences provided by the guest
Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
Prepare drinks for the dining room, as needed
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
Organize money and receipts throughout the shift in adherence with the cash handling policy
Keep all areas of the restaurant clean and organized by following cleaning checklists
Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location
Qualifications
3 to 6 months of related restaurant experience or training
Experience with POS systems, especially Toast, a plus
Flexibility in schedule is highly preferred but not required
Ability to be cross‐trained in all areas of the dining room and retail space preferred
Ability to speak, read, and understand the primary language(s) of the work location
Benefits
Enrollment in Company-contributed health coverage plan
Accrued Paid Time Off
401k with up to 4% match after ninety (90) days of employment
Pre-tax commuter benefits (in applicable States)
Team member discounts at all our brands
The hourly pay range (plus tips, when eligible) is:
$18.00 - $22.00
Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.
Auto-ApplyShift Lead
Shift leader job in Washington, DC
Little Beet is a fast-casual restaurant committed to serving nourishing, real food and living well. By giving people access to better food and providing the knowledge needed to make healthy choices for minds, bodies, and lifestyles, we take pride in serving nutrient-rich lunch, dinner, and catering meals known for their high-quality ingredients, fresh in-house cooking, and unique flavor combinations that appeal to every appetite.
Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across three concepts: Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.
Job Description
Responsibilities
Provide friendly and attentive service to all guests throughout the entirety of the visit
Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
Anticipate guest needs and note any preferences provided by the guest
Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
Prepare drinks for the dining room, as needed
Handle any guest situations with genuine empathy and elevate to a manager as necessary
Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
Organize money and receipts throughout the shift in adherence with the cash handling policy
Keep all areas of the restaurant clean and organized by following cleaning checklists
Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location
Qualifications
3 to 6 months of related restaurant experience or training
Experience with POS systems, especially Toast, a plus
Flexibility in schedule is highly preferred but not required
Ability to be cross‐trained in all areas of the dining room and retail space preferred
Ability to speak, read, and understand the primary language(s) of the work location
Benefits
Enrollment in Company-contributed health coverage plan
Accrued Paid Time Off
401k with up to 4% match after ninety (90) days of employment
Pre-tax commuter benefits (in applicable States)
Team member discounts at all our brands
The hourly pay range (plus tips, when eligible) is:
$18.00 - $22.00
Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.
Auto-ApplyShift Leader (Team Captain)
Shift leader job in Washington, DC
Job DescriptionDESCRIPTION:
Do you find that you're always helping others? Does decision making come naturally to you? Do you strive to do the right thing, even when no one is looking? Are you smiling?
As a Team Captain, you will contribute to the success of South Block by assisting the store management team with operations, focusing on maintaining the South Block Experience for our Blockstars and Guests!
The Team Captain is the ambassador of South Block and the champion of our Mission. Your smiling face and positive vibes is how we create an awesome guest experience, because making people feel awesome is what we do! Team Captains come to work every day to support the South Block vision of "Building healthier communities, ONE Block at the time.”
WHAT'S IN IT FOR YOU:
Introduction to Management! Gain valuable experience that will build your leadership skills set and thrust your career forward.
Competitive hourly wages + tips (Tips average between $3 to $6 per hour worked)
Flexible schedules
Casual and comfortable working attire
Closed on Thanksgiving, December 24th, and December 25th
Free shift meals (smoothies...bowls...juice... KALE YEAH!)
Employee discounts when not working
Friendly, positive, & inclusive work environment
Opportunities to grow with an expanding local brand
Generous referral bonus for bringing your friends to the team
Health, Vision and Dental*
Discounts on childcare, auto, electronics and more through LifeMart
Make an impact on your community
WHAT YOU'LL BRING TO THE TABLE:
Solution oriented mindset
Be able to run shifts & lead the team: Open & Close the store effectively
Open to feedback and learning new skills
Attention to detail
Ability to lead
Excited to train and develop team members
Schedule availability that meets the needs of the business
The ability to communicate in English and in a professional manner
Be 18 years of age or older
Ensure quality control with the team
Place and receive orders
Some prior experience leading others (not necessarily professionally - be ready to talk about leading!)
We are always looking for amazing people to join our team! While we appreciate some prior leadership experience, we appreciate good vibes even more. Don't worry, we will teach you the rest! We value team players with a strong work ethic, a solution-oriented mindset & positive vibes! If that describes you, you may have just found your dream job at South Block! Life is better on the Block!
*Full Time equivalent required at 30+ hours. 60 day initial qualification period.
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Shift leader job in Washington, DC
Job DescriptionDescription:
A Shift Leader is responsible for providing support to manager's by acting as Manager on Duty (MOD), handling day to day managerial tasks including checking in orders, placing orders, staffing, cash handling, guest management and opening and closing the restaurant. ShiftLeaders will take orders, run food, maintain a clean and organized dining room, bag and deliver to go orders, enforce team deployment in the front of house, ensure prep is completed for service, support bartenders as needed and be the go to contact for any issues on shift if managers are not present.
DUTIES AND RESPONSIBILITIES
Service
Greeting guests upon arrival
Providing excellent customer service during guests dining experience, from entry to the restaurant through departure and everything in between
Memorize the menu at your location
Able to read readily available recipes to make store specific cocktails
Cash handling
Responsible for handling guest complaints on shift
Can cover any FOH position in event of a call out
Memorizes Steps of Service for cashier, bar and expo
Sanitation/Food Safety
Sweep and mop floors
Sanitize and wipe down tables and other surfaces
Maintain beverage and salsa stations
Clean bathrooms
Ability to complete internal health audits
Follows checklists for opening and closing
Check food and equipment temperature to ensure food safety compliance
Able to complete line checks and provide feedback when food does not meet spec
Leadership
Able to open and close the restaurant solo
Complete a check out for every FOH team member before they conclude their shift
Ensure all prep for FOH is identified at the beginning of the shift and completed by the end of the shift
Holds peers accountable to company standards
Go to trainer for cashier position at your location
Admin
Data entry, including invoices
Able to properly receive and verify paper and alcohol orders
ATTITUDE
Friendly
Possess a sense of urgency
Thoughtful
Natural ability to connect with others quickly
Intuitive
Responsible
Curious
QUALIFICATIONS
Minimum
Able to speak English
Comfortable working with a team
Basic math knowledge, particularly addition and subtraction
Able to take constructive criticism
Able to handle conflict with potential guest issues
Ability to read and follow instructions
Good verbal communication skills
Comfortable with technology (POS systems, printers, KDS, etc)
Able to multitask and prioritze on the fly
Conflict resolution, both with guests and team members
Preferred
Prior experience in a restaurant job
Prior experience with Revel, Ctuit, and/or Zenput
Can speak English and Spanish
Prior management experience
Food Manager certification
Any local certifications that are required in the store's jurisdiction
Requirements:
PHYSICAL REQUIREMENTS
Able to lift 25+ pounds
Able to stand on their feet for 8 hours uninterrupted
Able to be stationary for multiple hours at a time completing repetitive tasks
Able to move quickly throughout the restaurant
Able to access and navigate all areas of the restaurant
Able to work in excessive heat and cold associated with the kitchen environment