Employment Type:Full time Shift:Description:
The UM Lead is responsible for overseeing day-to-day activities within the Utilization Management (UM) department, including staffing, assignment management, and serving as the first line of escalation for problem-solving. This role ensures effective leadership and delegation of daily UM activities and workflows. The UM Lead is also responsible for intervening with payers to prevent denial escalation, managing in-house expedited appeals, and conducting medical reviews for post-claim audits. As a resource and mentor to the UM staff, the UM Lead provides education on payer requirements, regulations, and standard work practices. This role involves collaboration with the Director of Care Coordination/Case Management and a multidisciplinary team.
Essential Functions:
Understands, incorporates, and demonstrates Trinity Health's Mission, Vision, and Values in all behaviors, practices, and decisions.
Facilitates daily activities of the UM department and provides leadership to the team.
Assists the Director in hiring, training, coaching, and evaluating personnel.
Maintains confidentiality regarding personnel matters within the department.
Works with healthcare providers to assess medical necessity and appropriateness of inpatient admissions, providing feedback on documentation to support these decisions.
Collaborates with the team to maximize financial reimbursement for MercyOne Central Hospital through accurate and timely clinical documentation.
Coordinates with the Pre-service Team to ensure pre-certification for patients with complex diagnoses or care settings, in accordance with payer requirements.
Maintains strong relationships with insurance payers to facilitate authorization approvals.
Collaborates with the Revenue Cycle, HIM, Denials, and Finance teams.
Recognized as an expert in UM practices and technical skills.
Demonstrates effective communication (verbal, written, and digital) in various forms including medical records, emails, and phone calls.
Consults with other professionals to improve patient outcomes.
Utilizes current literature to guide practices and improve outcomes.
Seeks assistance in conflict resolution when needed.
Effectively delegates tasks to other UM team members and evaluates their performance.
Completes assigned learning materials and competency activities within orientation and beyond.
Contributes to the professional growth of others by serving as a preceptor, coach, and mentor.
Assists in managing resources to meet quality and financial goals.
Performs other duties as assigned by the manager.
Maintains knowledge of relevant federal, state, and local regulations, as well as Trinity Health's Organizational Integrity Program, Standards of Conduct, and other policies to ensure adherence.
Minimum Qualifications:
Comprehensive knowledge of Utilization Management, typically gained through a bachelor's degree in Nursing, Healthcare Administration, or a related field, or equivalent relevant UM work experience.
A minimum of 5 years of Utilization Management experience.
Previous leadership experience preferred.
Current Registered Nurse License in the State of Iowa required.
Certification in Utilization Management preferred.
Comfortable working in a collaborative, shared leadership environment.
Strong personal presence characterized by honesty, integrity, and a caring attitude, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Education:
Bachelor's degree in Nursing, Healthcare Administration, or a related field.
Relevant work experience in Utilization Management may be considered in lieu of degree.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
$28k-49k yearly est. 3d ago
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Shift Manager - FT
Arby's 4.2
Shift supervisor job in Pleasant Hill, IA
$14.00 - $15.50 per hour
Employer: DRM Inc.
Why should you join the DReaM Team?
To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
Health/Dental/Vision/Life Insurance*
Short Term Disability
Long Term Disability
Paid Time Off*
Employee Referral Bonus Opportunities
Years of Service Program
401(k) Plan*
What will you be doing in the restaurant?
Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
Have FUN!
What does it take to join the fun & inspiring DReaM team?
The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
Have experience leading a diverse team in a restaurant capacity preferred.
Adequate driving record to include valid driver's license & insurance.
Ability to work flexible hours and work independently as well with a variety of personalities.
Background check completed satisfactorily * be at least 18 years old.
Ability to meet tight deadlines and work in a fast-paced environment.
DRM is EOE
*Based on Eligibility
$14-15.5 hourly 2d ago
Shift Lead
Rocket Carwash
Shift supervisor job in Ankeny, IA
Shift Lead Rocket Carwash is expanding at a meteoric rate across the country, and we're looking to add to our management team! As a Shift Lead at Rocket Carwash, you'll have the opportunity to show us your potential and learn new personal and professional skills for career advancement that can't be matched. The vast majority of our current management team began their careers in entry-level positions because we believe in training, promotion, and advancement of our people. Our team is energetic, positive, customer-oriented, and we strive on a daily basis to set ourselves apart from the competition. Come join us, because we invest in you as an individual both in and out of the workplace! A Day In The Life:
Utilizes highly energetic and proactive measures to lead fellow team members in daily tasks, duties, and problem-solving solutions to achieve goals
Be a Rocket Carwash expert; consistently serving as a role model to teammates by achieving goals and maintaining our customers as the primary focus.
In collaboration with leadership, work alongside the team to provide daily guidance, motivation, and training to guarantee a world-class carwash experience.
Represent the brand with the utmost integrity
Establish supportive and productive relationships with team members
Maintain awareness and compliance with all safety regulations and policies
Seeks out feedback and proactively engages in opportunities for career development
Relay customer inquiries and issues to management while assisting in quick and timely resolutions
Lead all aspects of the carwash when placed as the primary manager on duty
Supervise and execute opening and closing procedures
Oversee cash and security management
Regularly review and provide feedback on processes and procedures
Adhere to the Rocket dress code and attendance policy
May be asked to perform basic to intermediate level maintenance tasks
Perform all other duties requested by your direct report
Qualifications:
Displays high energy in all tasks and duties performed with a willingness to exceed customer service expectations with all interactions with customers
Be dependable with strong leadership and communication skills
Can problem-solve situations and provide sound resolution
Be people-oriented and enjoy interacting with team members and working on group projects
Provides prompt feedback when noticing something that needs to be fixed
Enjoys taking on challenges
Be adaptable and flexible. This role can experience frequent shifts in direction
Is a natural leader who fosters teamwork and maintains a safe but fun team environment
Is detail-oriented and able to focus on small details while understanding the bigger picture
**In-depth training will be provided to effectively fulfill all responsibilities for this position**
Knowledge, Skills, and Abilities
Demonstrates attention to detail
Ability to analyze written and verbal instructions
Ability to write, present, and respond to customers and staff members in a professional manner
Ability to manage, train, and support other car wash personnel
Conveys positivity and leads by example
Compensation
This position is Full-Time, starting at $17.00 per hour based on experience + competitive sales-based earnings & performance-driven bonus structure!
Benefits:
The following begins immediately on the first day of employment for Full-Time employees:
Medical
Dental
Vision
Short-term Disability
Long-Term Disability
Life Insurance
Critical Illness Insurance
Accident Insurance
Additionally, Full-Time employees can be eligible for:
401(k) with 4% match and PTO (accrued annually)
Equal Opportunity Employer Rocket Carwash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$17 hourly 57d ago
Oakley - Sales Lead/Key Holder
Essilorluxottica
Shift supervisor job in West Des Moines, IA
Requisition ID: 913005 Store #: 00B207 Jordan Creek Town Center Position: Part-Time Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will become better. We're cultivating a safe and inclusive environment where all voices can evoke meaningful and purposeful change. When you're free to be the best version of yourself is when you can Be Who You Are.
With us, you'll be part of a team that's influencing athletes, whether they're running in your neighborhood or standing on an Olympic podium. Together we bring the latest in advanced eyewear technology and apparel innovation to our athletes and our customers. Every day at Oakley is a chance to grow, go further and achieve more.
Oakley is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION The specialized advisor is responsible for supporting the management team by demonstrating superior sales behaviors and leadership on the floor, fostering a positive work environment, and executing processes and operational goals in accordance with company standards and policies. The main role is to assist floor staff in motivating the team to exceed sales targets. The sales manager position is considered a part-time key holder. Everyone plays a crucial role, and the goal of a specialized advisor is to engage and inspire our customers to give their best by offering an uncompromised and unparalleled customer experience.
MAIN TASKS AND RESPONSIBILITIES• Acts as an ambassador, demonstrating brand knowledge, and keeps up to date with products.• Establishes strong connections and relationships with customers to maintain positive interactions.• Upholds and executes all of the company's customer service initiatives.• Assists with processing, restocking merchandise, and monitoring in-store inventory.• Assists with floor movement, merchandising, display maintenance, and the cleanliness of the floor and warehouse.• Organizes the warehouse ensuring labeling, logical placement, organization, and cleanliness are maintained.• Leads store opening and closing procedures when management is not present.• Performs any other tasks assigned by a member of the management team.
BASIC QUALIFICATIONS• At least one year of retail experience in a specialized environment• Flexible availability, including evenings, weekends, and holidays• Strong sales experience and a proven ability to achieve top results in individual sales performance• Strong communication, interpersonal, and customer service skills• Ability to work in a team and interact effectively with others• Good time management and organizational skills• Proficiency in computer use and experience with cash registers• Ability to stand most of the time or move around on the sales floor or warehouse• Bilingual• Ability to move merchandise and lift up to 40 lbs
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Des Moines
Job Segment:
Fashion Merchandising, Social Media, Merchandising, Garment, Apparel, Fashion, Marketing, Retail
$22k-26k yearly est. 19d ago
Restaurant Kitchen Shift Leader
Cyhawk Hospitality
Shift supervisor job in Ankeny, IA
Perkins Restaurant is now hiring a Kitchen Shift Leader for our Perkins Restaurant in Ankeny. Stop in any time to apply at: 714 SE Oralabor Rd. - Ankeny Benefits of working for us include: 1. Supportive ownership that believes in family 2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details
SUMMARY OF POSITION A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:
Hot Food, Served Fast, by Friendly People
Outstanding Image and Cleanliness
100% Guest Satisfaction
REPORTING RELATIONSHIPS
Reports: Directly to General Manager or Manager on duty
Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
External: Extensive contacts include guests, distributors.
POSITION ACTIVITIES AND TASKS
Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Shift Readiness - Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
Direct Your Shift - Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
Follow Up - Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment.
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
$25k-33k yearly est. Auto-Apply 60d+ ago
Shift Supervisor
Merle Hay
Shift supervisor job in Des Moines, IA
Ever consider running a multi-million dollar business? Fazoli's is looking for qualified ShiftSupervisors to do just that!
Are you a natural leader with a passion for pasta, pizza, and creating a fun, fast-paced environment? Do you thrive in a place where the pasta is always hot, the breadsticks are always fresh, and the team is ready to roll? If you said "yes," then we want YOU to join our team as a ShiftSupervisor at Fazoli's!
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
Medical Benefits
Bonus Potential
Free Meals while Working*
Tuition Reimbursement/ GED Assistance
Life Insurance
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for Advancement
Uniforms
Vacation
Employee Assistance Program (ComPsych)
Unity Care
Company Chaplain
Our shiftSupervisors enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring ShiftSupervisors who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
This Fazoli's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
Manna's Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
: ShiftSupervisor at Fazoli's
Position Title: ShiftSupervisor
Reports To: Restaurant Manager/ General Manager
Position Overview:
The ShiftSupervisor at Fazoli's is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The ShiftSupervisor plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills.
Key Responsibilities:
Leadership & Team Supervision:
Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently.
Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment.
Ensure the team is trained on company policies, procedures, and best practices.
Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered.
Customer Service:
Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly.
Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression.
Lead by example in providing friendly and efficient service to all guests.
Operational Efficiency:
Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures.
Ensure that food is prepared to Fazoli's quality standards and is delivered to customers in a timely manner.
Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness.
Financial & Cash Handling:
Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions.
Assist in managing labor costs by adjusting staffing levels as needed to meet demand.
Maintain adherence to company policies for handling cash, credit cards, and other forms of payment.
Staffing & Scheduling:
Ensure that breaks, meal periods, and shifts are managed appropriately for staff.
Step in as needed to cover shifts or assist with additional tasks when required.
Food Safety & Sanitation:
Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards.
Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift.
Oversee the proper storage and handling of food and supplies to prevent waste or contamination.
Problem-Solving & Decision Making:
Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns.
Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed.
Communication & Reporting:
Communicate effectively with management, staff, and guests to ensure smooth operations.
Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager.
Provide feedback to the management team on employee performance and operational improvements.
Skills & Qualifications:
Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
Ability to stand for extended periods (4-8+ hours) with periodic breaks.
Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
Capability to walk up and down stairs and use a step ladder as needed.
Occasional sitting, talking, and active listening as required by the role.
Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
Ability to move around the kitchen quickly and efficiently.
Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
Flexible scheduling, including nights, weekends, and holidays.
Work in a loud, fast-paced environment.
Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the ShiftSupervisor position at Fazoli's. Specific duties and requirements may vary by location or role.
$28k-36k yearly est. 7d ago
Shift Supervisor
Krispy Kreme 4.7
Shift supervisor job in West Des Moines, IA
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
We are seeking ShiftSupervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.
A TASTE OF WHAT YOU WILL BE DOING:
* Lead the day-to-day operational excellence of the shop.
* Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
* Help build and lead high performance team of hourly Team Members.
* Assist AM/GM with scheduling, onboarding, training, and shop tours.
* Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.
YOUR RECIPE FOR SUCCESS:
* Two years of relevant experience
* 1 year of experience supervising a team
* Strong problem-solving skills.
* Effective communication skills, both written and verbal
* Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
* Must be 18 years of age or older.
* Travel Requirements: 0-10%
* Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
* Exposure to internal and external environmental conditions
* Shop - fluctuating temperatures and noise levels
* Exposure to known allergens including but not limited to nuts.
* Noise of a production and/or processing area
* Non-air-conditioned production
* The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
* Weekly Pay
* Career opportunities - we are growing!
* Comprehensive benefits (medical, vision, and dental insurance)
* Employee discount program
* 401K plan
* PTO
* Company events
* Education Reimbursement
* Adoption Assistance
* Life Insurance
* FSA/HSA Plans
* Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
* At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
* In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
* In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
$23k-28k yearly est. 60d+ ago
Shift Lead Merle Hay Location Stocking Position
Eight Mile PETS Dba Pet Supplies Plus
Shift supervisor job in Des Moines, IA
←Back to all jobs at EIGHT MILE PETS dba Pet Supplies Plus Shift Lead Merle Hay Location Stocking Position
Does your cat wear sunglasses? Does your dog have more sweaters than you? We call that “petcentricityâ€. If you're the leader of the pack and enjoy providing products and services that enrich pets' lives, then come work in our neighborhood!
As a team member, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
assist a neighbor in choosing the perfect toy for a lab who loves to fetch
stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
show a fourth grader how to test the water in his fish tank
set an example for the other team members in delivering fantastic neighborly service
Must have previous management experience.
Please visit our careers page to see more job opportunities.
$25k-33k yearly est. 60d+ ago
Shift Leader
Jimmy John's
Shift supervisor job in Des Moines, IA
Jimmy John's is looking for self-motivated individuals to join our management team. Shift Leaders (PIC) are responsible for providing world-class customer service, executing fast, accurate sandwiches, and helping to keep the restaurant clean. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, apply today to become a part of "America's #1 Sandwich Delivery" team. As a Shift Leader (PIC) with the Jimmy John's team, your future is in your hands. We offer spectacular opportunities for growth.
We offer fixed or flexible schedules to provide our Shift Leaders (PICs) an excellent work-to-home-life ratio. Many of our Shift Leaders (PICs) are pursuing further education. Our fixed or flexible schedules allow them to choose what works best for them..
Job Requirements:
Great Work Ethic
Able to think and move fast on your feet
Able to assist in providing 100% great customer service
NO MANAGEMENT EXPERIENCE NEEDED. Our in house management training program will have you ready and prepared to execute all tasks as a manager.
Work schedule
Weekend availability
Day shift
Night shift
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Employee discount
$25k-33k yearly est. 60d+ ago
Shift Leader - Teriyaki Madness
Kasch & Kasch LLC
Shift supervisor job in West Des Moines, IA
Job DescriptionBenefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Come join the MADNESS! Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and were looking for team members to join our new location in West Des Moines, IA. Our Asian inspired fast casual concept serves made to order teriyaki bowls customized with only the freshest veggies, highest quality meats and flavorful house-made sauces. Not only are these bowls delicious, but warning, they are highly addictive. We take great pride in our menu, products we serve and our expanding TEAM. Our goal is to consistently provide the highest quality food and customer service. Location individually owned and operated. Apply and see for yourself what the MADNESS is all about!
The ideal candidate should exhibit a positive attitude and a professional appearance and demeanor. They should also be flexible, honest, self-motivated, hard-working, a quick learner, friendly, punctual, reliable, able to work for extended hours on their feet, and a good communicator. Food service experience is preferred.
General Accountabilities
Familiar experiences with a variety of the food service concepts, practices, and procedures
An expressed interest in growing the business
Good judgment and decision-making
Great customer service skills
Proactive
A good trainer and motivator of staff
Experience leading, coaching and directing others
Detail minded
Organized
Capacity to enforce company policies
Good communicator
Handles conflict well
Completes daily reports and accounting accurately and on time
Makes bank deposits
Orders supplies/inventory
Creates employee schedules and manages labor
Handles customer concerns
Oversees kitchen functions
Backs up all personnel as needed
Oversees interior and exterior cleanliness of facility and ensures that facility is ready for operations the next day
$25k-33k yearly est. 31d ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift supervisor job in West Des Moines, IA
Job Title: Shift Leader Department/Function: Operations Report to: General Manager/Assistant Manager Details: Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
$25k-33k yearly est. 32d ago
Dual Rate Slot Shift Supervisor
Lakeside Hotel Casino
Shift supervisor job in Osceola, IA
Job Description
It is the responsibility of the Slot ShiftSupervisor to oversee slot operations on the casino floor during the assigned shift. All duties are to be performed within the guidelines of the Iowa Gaming Operation's policies and procedures, Internal Standard Operating Procedures, and objectives.
Expected Contributions:
Other duties may be assigned.
Responsible for assisting in upholding an efficient Slot operation during an assigned shift.
Monitor and report employee activities to the Slot Department Manager as necessary.
Assist in training all new employees for the assigned shift to ensure that these employees receive the proper knowledge to perform their duties at an acceptable level.
Observe activities in the Slot Department areas and watch for irregularities.
Ensure slot machines are functioning properly and are played legitimately.
Assist personnel and monitor breaks, ensuring proper coverage and efficient guest service.
Monitor machine payouts to ensure guests receive the appropriate amounts.
Shall act as a signatory on jackpots as outlined by Standard Operating Procedures (SOP).
Must know and enforce all policies and procedures regarding the security of monies, parts, equipment, and required documentation.
Utilize effective communication to ensure consistent, accurate, and timely information is provided through all shifts.
Model professional behavior and appearance; ensure compliance with the Slot Department's established standards, rules, and regulations.
Provide exceptional customer service to all guests and communicate professionally at all times.
Ensure proper department uniform, appearance, and grooming standards are followed.
Comply with Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
Must be able to be approved for and maintain a valid gaming license.
May be required to work days, nights, weekends, and holidays.
Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES: Supervise Lead Slot Attendants and Slot Attendants.
Education and/or Experience:
High School Diploma or equivalent
Prior Slot Operation experience required
Must be 18 years of age or older to work the gaming floor.
DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
$28k-36k yearly est. 3d ago
Shift Leader
Jimmy John's Gourmet Sandwiches
Shift supervisor job in Norwalk, IA
Jimmy John's is looking for self-motivated individuals to join our management team. Shift Leaders (PIC) are responsible for providing world-class customer service, executing fast, accurate sandwiches, and helping to keep the restaurant clean. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, apply today to become a part of "America's #1 Sandwich Delivery" team. As a Shift Leader (PIC) with the Jimmy John's team, your future is in your hands. We offer spectacular opportunities for growth.
We offer fixed or flexible schedules to provide our Shift Leaders (PICs) an excellent work-to-home-life ratio. Many of our Shift Leaders (PICs) are pursuing further education. Our fixed or flexible schedules allow them to choose what works best for them..
Job Requirements:
* Great Work Ethic
* Able to think and move fast on your feet
* Able to assist in providing 100% great customer service
* NO MANAGEMENT EXPERIENCE NEEDED. Our in house management training program will have you ready and prepared to execute all tasks as a manager.
Company Introduction
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
$25k-33k yearly est. 7d ago
Restaurant Shift Supervisor
Perkins Restaurants 4.2
Shift supervisor job in Newton, IA
Benefits: * 401(k) matching * Company parties * Dental insurance * Employee discounts * Flexible schedule * Free food & snacks * Health insurance * Opportunity for advancement * Training & development * Tuition assistance * Vision insurance * Wellness resources BE A PART OF OUR SUCCESS!
* Educational Assistance with DeVry University with complimentary laptop
* Immediate Family Members are also eligible
* Competitive Pay with Service Award Incentive
* Get paid daily through Daily Pay!
* Comprehensive Health Benefits including Medical, Dental, Vision, and more!*
* 401(k) retirement savings with company match
* Flexible Schedule
* All you can eat pancakes + meal discounts!
* Employee Discount Program
* Development Pathway: Step by step process to grow your career
* 3 College Credits hours for completing manager training
Founded in 1958, Perkins operates 324 restaurants in 32 states and four Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 234 franchised units. Throughout its history, Perkins Restaurant & Bakery has remained true to its mission of providing guests with personalized service and delicious, homestyle food at a great value.
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
Position Description
As a Service Leader, you will be responsible for achieving guest satisfaction through implementation of company policies, procedures, programs, and performance standards. In addition, you will monitor compliance with company standards and execution of all company policies to guarantee maximum guest satisfaction and a quality work environment.
Responsibilities:
* Ensures that all guests are properly greeted, seated, and served.
* Accountable for proper resolution of all guest complaints.
* Accountable for proper handling of cash, credit card information, gift cards and all things related to the payment of guest checks.
* Ensures proper control of the facility and equipment through preventive maintenance, repairs, security measures, and adherence to safety and sanitation requirements.
* Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
* Trains employees during shift to guarantee proper and productive performance.
* Takes responsibility and verifies that all menu items are prepared and served according to standards.
* Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
* Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems, etc.
* Responsible for change fund, cash register, and guest check control. Performance will have a direct affect on the unit's sales and profits through consistent guest satisfaction and cost controls.
Qualifications:
* Basic skills such as sanitation, safety, and customer service taught through in-house training
* Trustworthy; can be relied upon to deal with payment of guest checks and operate cash register
* Must be able to communicate clearly
* Must be able to coordinate multiple tasks simultaneously
Physical Requirements / Environment / Work Conditions:
* Must have high level of mobility/flexibility
* Must be able to work irregular hours under heavy stress/pressure during peak times
* Must possess a high level of coordination
* Must lift and carry serving trays weight up to 20 pounds for distances up to 30 feet
* Must be able to fit through an opening 30" wide
* Requires frequent reaching, bending, pushing and pulling
* Exposure to heat, steam, smoke, cold and odors
* Requires continual standing and walking
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the employee may perform other duties and responsibilities as required.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Founded in 1958, Perkins operates 277 restaurants in 32 states and two Canadian provinces. The Perkins system includes 81 company-owned and operated restaurants and 196 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins American Food Co. is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins American Food Co. is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
$31k-38k yearly est. 1d ago
Restaurant Kitchen Shift Leader
Cyhawk Hospitality
Shift supervisor job in Ankeny, IA
Perkins Restaurant is now hiring a Kitchen Shift Leader for our Perkins Restaurant in Ankeny. Stop in any time to apply at: 714 Oralabor Rd. - Ankeny Benefits of working for us include: 1. Supportive ownership that believes in family 2. Closed on Christmas Day
3. Yearly anniversary checks for continued employment*
4. Free Employee Meals and family discounts*
5. Competitive wages for your experience
6. Paychecks delivered weekly
7. Flexible hours & schedules
8. Structured training program for all positions
9. Referral bonus for great employees who recruit other great employees
10. Career path that rewards you financially for your advancement within the company*Ask manager for details
SUMMARY OF POSITION A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:
Hot Food, Served Fast, by Friendly People
Outstanding Image and Cleanliness
100% Guest Satisfaction
REPORTING RELATIONSHIPS
Reports: Directly to General Manager or Manager on duty
Internal: Extensive contacts with all levels of store personnel as well as all home office departments.
External: Extensive contacts include guests, distributors.
POSITION ACTIVITIES AND TASKS
Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations.
Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant.
Shift Readiness - Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
Direct Your Shift - Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
Follow Up - Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
Extensive standing and walking for up to 8 hours
Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
Must be able to communicate clearly
Exposure to heat, steam, smoke, cold
Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
Must have high level of mobility/flexibility in space provided
Must have time management skills
Must be able to read, write and perform addition/subtraction calculations
Must be able to control and utilize fingers to write, slice chop and operate equipment.
Must be able to fit through openings 30” wide
Must be able to work irregular hours under heavy pressure/stress during busy times
Bending, reaching, walking
Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
Lifting up to 50 pounds
Exposure to dish and cleaning chemicals
DisclaimerThis position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
Founded in 1958, Perkins operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.
The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept's ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we're always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins' iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.
BE A PART OF OUR SUCCESS
Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.
$25k-33k yearly est. Auto-Apply 5d ago
Shift Supervisor
Merle Hay
Shift supervisor job in Des Moines, IA
Ever consider running a multi-million dollar business? Fazoli's is looking for qualified ShiftSupervisors to do just that!
Are you a natural leader with a passion for pasta, pizza, and creating a fun, fast-paced environment? Do you thrive in a place where the pasta is always hot, the breadsticks are always fresh, and the team is ready to roll? If you said "yes," then we want YOU to join our team as a ShiftSupervisor at Fazoli's!
We are proud to provide competitive benefits and pay.
We offer DAILY PAY for all hourly employees! Work today, get paid tomorrow!
Benefits:
Medical Benefits
Bonus Potential
Free Meals while Working*
Tuition Reimbursement/ GED Assistance
Life Insurance
Direct Deposit
Tenure Recognition
Referral Bonus
Opportunity for Advancement
Uniforms
Vacation
Employee Assistance Program (ComPsych)
Unity Care
Company Chaplain
Our shiftSupervisors enjoy a stable environment and flexible schedules that give them the quality of life they deserve. We are currently hiring ShiftSupervisors who are motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together, increase profits, and provide superior service. If you have prior restaurant experience, you may qualify!
This Fazoli's location is a part of Manna Inc. Manna Inc. is an affiliate of several restaurant concepts founded in 1988 and based out of Louisville, KY. Each Manna affiliate is a minority owned company that focuses and dedicates itself to fostering an environment of diversity and inclusion.
We established the Unity Care Fund, a charity funded by Manna and its employees to provide aid to employees in times of crisis.
Manna's Women in Leadership Council is built on a set of core values and guiding principles that support our commitment to the ongoing development and growth of the women in our companies.
We believe in YOU! Employee development is a critical part of our business. We offer hourly employee development to our teammates and more than 50% of our managers come from the hourly ranks!
: ShiftSupervisor at Fazoli's
Position Title: ShiftSupervisor
Reports To: Restaurant Manager/ General Manager
Position Overview:
The ShiftSupervisor at Fazoli's is responsible for overseeing daily restaurant operations during their assigned shift. This role involves managing the front-line team, ensuring customer satisfaction, maintaining operational efficiency, and supporting the management team in achieving business goals. The ShiftSupervisor plays a crucial role in leading by example, providing guidance to staff, and ensuring that the restaurant maintains a high standard of food quality, cleanliness, and service. This is a hands-on leadership position that requires excellent communication, problem-solving, and multitasking skills.
Key Responsibilities:
Leadership & Team Supervision:
Supervise and lead team members during the shift, ensuring they are performing tasks effectively and efficiently.
Provide guidance, coaching, and feedback to team members to improve performance and foster a positive team environment.
Ensure the team is trained on company policies, procedures, and best practices.
Delegate tasks to staff based on priorities and workflow, ensuring all areas of the restaurant are covered.
Customer Service:
Ensure an exceptional guest experience by maintaining high service standards and resolving any customer complaints or issues promptly.
Monitor guest satisfaction and handle any concerns, ensuring customers leave with a positive impression.
Lead by example in providing friendly and efficient service to all guests.
Operational Efficiency:
Oversee the restaurant's daily operations, including food preparation, inventory management, and cleaning procedures.
Ensure that food is prepared to Fazoli's quality standards and is delivered to customers in a timely manner.
Monitor restaurant performance during the shift, including speed of service, food quality, and cleanliness.
Financial & Cash Handling:
Ensure accurate cash handling and register operations, including opening and closing registers, counting cash, and processing transactions.
Assist in managing labor costs by adjusting staffing levels as needed to meet demand.
Maintain adherence to company policies for handling cash, credit cards, and other forms of payment.
Staffing & Scheduling:
Ensure that breaks, meal periods, and shifts are managed appropriately for staff.
Step in as needed to cover shifts or assist with additional tasks when required.
Food Safety & Sanitation:
Ensure the restaurant is compliant with health and safety regulations, including food handling, sanitation, and cleanliness standards.
Monitor kitchen and dining areas to ensure that cleanliness standards are consistently maintained throughout the shift.
Oversee the proper storage and handling of food and supplies to prevent waste or contamination.
Problem-Solving & Decision Making:
Make quick and effective decisions in response to operational challenges, customer issues, or staff concerns.
Resolve conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed.
Communication & Reporting:
Communicate effectively with management, staff, and guests to ensure smooth operations.
Report any issues, equipment malfunctions, or significant occurrences to the Restaurant Manager.
Provide feedback to the management team on employee performance and operational improvements.
Skills & Qualifications:
Experience: Previous experience in food service, preferably in a supervisory or leadership role. A background in fast-casual or quick-service restaurants is a plus.
Leadership: Strong leadership and people management skills to effectively lead a team and foster a positive work environment.
Customer Service: Excellent customer service skills with the ability to resolve complaints and ensure customer satisfaction.
Communication: Clear and effective communication skills, both verbal and written, with the ability to relay information to team members and management.
Problem-Solving: Ability to make decisions quickly and effectively, resolving issues with minimal disruption.
Multitasking: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
Attention to Detail: High level of attention to detail in maintaining restaurant standards and meeting customer expectations.
Job Requirements:
Ability to stand for extended periods (4-8+ hours) with periodic breaks.
Perform repetitive motions, including frequent use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment.
Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level.
Capability to walk up and down stairs and use a step ladder as needed.
Occasional sitting, talking, and active listening as required by the role.
Ability to lift and carry up to 50 pounds regularly as part of job duties, including but not limited to food supplies, dishware, and equipment. When handling heavier loads, employees MUST use appropriate lifting equipment and/or seek assistance from a second person.
Ability to move around the kitchen quickly and efficiently.
Compliance with food safety and sanitation regulations.
Work Environment/ Job Conditions:
Flexible scheduling, including nights, weekends, and holidays.
Work in a loud, fast-paced environment.
Employees may regularly work in varying temperature zones, including hot kitchen areas with stoves, ovens, grills, and fryers, as well as cold storage areas like refrigerators and freezers.
May involve exposure to heat, noise, and cleaning chemicals in the kitchen area.
Proper personal protective equipment (PPE) and training to ensure safety and comfort while handling temperature-sensitive tasks.
Awareness of temperature fluctuations and safe practices is essential for maintaining food safety standards and personal well-being.
Job duties span both indoor and outdoor settings, requiring adaptability to different environments.
Outdoor tasks may involve curbside delivery, trash maintenance, or ensuring a clean and welcoming exterior for guests.
Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors.
This job description provides an overview of the responsibilities and qualifications for the ShiftSupervisor position at Fazoli's. Specific duties and requirements may vary by location or role.
$28k-36k yearly est. 7d ago
Shift Lead
Eight Mile PETS Dba Pet Supplies Plus
Shift supervisor job in Des Moines, IA
←Back to all jobs at EIGHT MILE PETS dba Pet Supplies Plus Shift Lead
Does your cat wear sunglasses? Does your dog have more sweaters than you? We call that “petcentricityâ€. If you're the leader of the pack and enjoy providing products and services that enrich pets' lives, then come work in our neighborhood!
As a team member, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:
assist a neighbor in choosing the perfect toy for a lab who loves to fetch
stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
show a fourth grader how to test the water in his fish tank
set an example for the other team members in delivering fantastic neighborly service
Must have previous management experience.
Please visit our careers page to see more job opportunities.
$25k-33k yearly est. 60d+ ago
Shift Supervisor
Krispy Kreme 4.7
Shift supervisor job in Clive, IA
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
We are seeking ShiftSupervisors who want to master their craft! We believe that awesomeness is not an act but a habit. In this role you are responsible for ensuring that all operations run smoothly & efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.
A TASTE OF WHAT YOU WILL BE DOING:
* Lead the day-to-day operational excellence of the shop.
* Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
* Help build and lead high performance team of hourly Team Members.
* Assist AM/GM with scheduling, onboarding, training, and shop tours.
* Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.
YOUR RECIPE FOR SUCCESS:
* Two years of relevant experience
* 1 year of experience supervising a team
* Strong problem-solving skills.
* Effective communication skills, both written and verbal
* Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
* Must be 18 years of age or older.
* Travel Requirements: 0-10%
* Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
* Exposure to internal and external environmental conditions
* Shop - fluctuating temperatures and noise levels
* Exposure to known allergens including but not limited to nuts.
* Noise of a production and/or processing area
* Non-air-conditioned production
* The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
* Weekly Pay
* Career opportunities - we are growing!
* Comprehensive benefits (medical, vision, and dental insurance)
* Employee discount program
* 401K plan
* PTO
* Company events
* Education Reimbursement
* Adoption Assistance
* Life Insurance
* FSA/HSA Plans
* Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
* At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
* In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
* In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
$23k-28k yearly est. 60d+ ago
Shift Leader
Jimmy John's
Shift supervisor job in Ames, IA
Jimmy John's is looking for self-motivated individuals to join our management team. Shift Leaders (PIC) are responsible for providing world-class customer service, executing fast, accurate sandwiches, and helping to keep the restaurant clean. If you have a killer work ethic, an awesome attitude, and love providing customers with great service, apply today to become a part of "America's #1 Sandwich Delivery" team. As a Shift Leader (PIC) with the Jimmy John's team, your future is in your hands. We offer spectacular opportunities for growth.
We offer fixed or flexible schedules to provide our Shift Leaders (PICs) an excellent work-to-home-life ratio. Many of our Shift Leaders (PICs) are pursuing further education. Our fixed or flexible schedules allow them to choose what works best for them..
Job Requirements:
Great Work Ethic
Able to think and move fast on your feet
Able to assist in providing 100% great customer service
NO MANAGEMENT EXPERIENCE NEEDED. Our in house management training program will have you ready and prepared to execute all tasks as a manager.
Work schedule
Weekend availability
Day shift
Night shift
Benefits
Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Employee discount
$25k-34k yearly est. 60d+ ago
Restaurant Shift Leader
Potbelly Sandwich Shop
Shift supervisor job in Ames, IA
Job Title: Shift Leader Department/Function: Operations Report to: General Manager/Assistant Manager Details: Nonexempt Travel Requirements: Rarely GENERAL DESCRIPTION Leads and behaves according to Potbelly Values. Leads a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. Follow standard Potbelly operating policies and procedures with essential areas of focus including but not limited to:
FOCUS
People
* Lead Associates on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
* Know and support appropriate personnel policies, labor laws and safety procedures.
* Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
* Transitions into opening/closing duties.
Customers
* Make customers really happy.
* Resolve customer complaints/issues.
* Empowers Associates to make sure all customers leave happy.
* Execute and support all food safety requirements and practices.
Sales
* Lead Associates to open, transition, and close shifts without supervision.
* Manage and organize the line and delegate duties to Associates.
* Know and uphold standards for product quality.
* Work the line as needed.
* Ensure back-of-the-house procedural standards are met.
* Promote sales on the shift through executing the marketing plan within the four walls.
Profits
* Control food costs, labor, waste, and cash on the shift.
* Count drawers and follow proper daily cash handling procedures.
ESSENTIAL PHYSICAL FUNCTIONS
* Must have the ability/stamina to work a minimum of 40 hours a week.
* Ability to stand/walk for 8-9 hours per day and sit for 1-2 hours per day.
* Must be able to exert well-paced and frequent mobility for periods of up to five hours.
* Must be able to lift up to 10 pounds frequently and up to 50 pounds occasionally.
* Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
* Must be able to work in both warm and cool environments, indoors (95%) and outdoors (5%).
* Must be able to tolerate higher levels of noise from music, customer and employee traffic.
* Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
* Ability to oversee a fast-paced, high-volume, customer-focused restaurant through coordination of schedules, problem-solving, maintaining cleanliness, training employees and providing great customer service.
EXPERIENE, EDUCATION AND BEHAVIORS
* Must represent Potbelly Advantage and Our Values.
* Minimum of 1 year supervisory experience in a restaurant or retail environment.
* Minimum educational requirement: High School degree.
* Must be able to work a minimum of 2 opens and/or closes per week.
* As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity.
* Ability to comprehend and communicate in English via verbal and written communication, such that employee can perform his or her job responsibilities
* Exceptional customer service skills.
* Strong communication skills, both written and verbal.
* Strong organizational skills and the ability to multi-task.
* Strong interpersonal skills.
* Ability to train and coach others.
* Must be able to demonstrate strong leadership skills at all times.
* Must be a strong team-player.
* Ability to manage a fast-paced, high-volume shifts while providing excellent customer service.
How much does a shift supervisor earn in Ankeny, IA?
The average shift supervisor in Ankeny, IA earns between $26,000 and $40,000 annually. This compares to the national average shift supervisor range of $26,000 to $44,000.
Average shift supervisor salary in Ankeny, IA
$32,000
What are the biggest employers of Shift Supervisors in Ankeny, IA?
The biggest employers of Shift Supervisors in Ankeny, IA are: