Customer Relationships jobs near me - 2,273 jobs

Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts. 3 - 4 years' experience in application, services, or application analysis, deployment, and support. Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager. Knowledge of IT infrastructure & software component relationships, trends, and best practices, on-premise and SaaS solutions. Solid skills with computers, operating systems, and software (MS Office Suite, MS Project, and other IT applications) and ability to learn new technical concepts quickly. Excellent analytical abilities, including process analysis and development, problem-solving, and root cause analysis. Strong teaming skills, collaboration, negotiation, communication, organizational, people management, and conflict resolution skills. Willing to travel to business unit or Service Provider locations, as needed. Business operations knowledge. 2 years' experience working with support vendors and a software support environment. Knowledge of ITIL processes and metrics. Desired Skills Requirement gathering (Certifications in CBAP would be a plus). Tracing requirements to test cases. Leading meetings in a very organized manner. Critical thinking and problem-solving skills. Customer relationship experience and vendor relationship experience. Managing service partners to application support SLAs. Reporting to customers on the status of the portfolio, number of apps, incident status, health of the environment, and roadmap collaboration. Demonstrated experience in leading software implementation requirement gathering sessions, documentation of Business, Functional, and Nonfunctional requirements. Understands Project Management Fundamentals (PMP certification is a plus). Proven track record in leading successful delivery of technical projects. Can work independently in multiple functional domains.

This contract-to-hire role with our Columbus, Ohio client is a combination of IT Analyst (lightly) and IT Business Analyst. NO THIRD PARTIES! CANDIDATES MUST BE LOCAL TO COLUMBUS, OHIO The key experience interests are: IT Business Analyst - Requirement gathering (Certifications in CBAP would be a plus) Tracing requirements to test cases Leading meetings in a very organized manner Critical thinking / problem skills Customer relationship experience and vendor relationship experience. IT Analyst - Customer relationship building Managing service partners to application support SLAs Reporting to customers status of portfolio Number of apps Incident status Health of environment Roadmap collaboration Critical thinking / problem skills Required Qualifications for Position: Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts 3 - 4 years' experience in application, services or application analysis, deployment and support Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager Knowledge of IT infrastructure & software component relationships, trends and best practices, on premise and SaaS solutions Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills Willing to travel as needed Client business operations knowledge 2+ year's experience working with support vendors and a software support environment Knowledge of ITIL processes and metrics The Role: The IT Analyst is responsible for identifying, defining and documenting business requirements and functional specifications for various IT projects and initiatives by collaborating with service providers, business partners, and stakeholders to ensure alignment of expectations, deliverables, and timelines. Working with Service Partners the IT Analyst will become a knowledgeable of the assigned applications, collaborating with Service Partners to ensure resolution of operational service-based issues, reviewing analyzing and reporting progress on service incidents and requests. Preparing materials and facilitate regular performance review meetings. Preparing performance and status information for IT and business leaders as requested. Individuals at this level are considered competent to independently perform work assignments. Principal Duties and Responsibilities: Communicates effectively with technical and non-technical audiences, using various methods such as presentations, reports, diagrams, and user stories. Applies problem-solving skills and analytical thinking to troubleshoot issues, resolves conflicts, and proposes solutions. Measures and monitors the performance, quality, and value of the IT services and solutions, using metrics and key performance indicators (KPIs). Assesses the business impact of IT risks and issues and escalates them as needed to ensure timely resolution and minimal disruption. Demonstrates strong business & budgeting skills, and financial acumen with the ability to analyze and communicate trends. Understands and complies with the contractual obligations and service level agreements (SLAs) of the service providers Maintains a deep understanding of the application domain, including the business processes, data flows, systems architecture, and integration points. Implements continuous improvement practices to enhance efficiency, effectiveness, and customer satisfaction. Demand Assessment - assists Business Relationship Managers to review and provide input into the business strategy and formulate business cases inputting analysis and views on high level business goals and outcomes Business Planning - begins eliciting business requirements and modeling processes (as-is/to-be, using Business Processing and/or Value Stream Mapping), recording in standard documentation, and socializing the project with other IT teams i.e. Architecture, Applications, Infrastructure, and Services Definition and Design - facilitates workshops to evolve scope, gathers detailed requirements, develops use cases and begin visualizing the end result, using standard tools and techniques: Requirements Elicitation: Leads, designs and facilitates business engagements to establish scope, business needs, project objectives, outcomes and expectations on business processes Requirements Development: Works to ensure that quality business requirements are produced, accepted and approved by the key stakeholder and business solution designs can deliver effectively Requirements Management: Oversees end to end traceability against quality business requirements using appropriate tools and templates Solution Assessment & Validation: Engages with key stakeholders to influence the solution design to meet business goals, scope and strategy requirements. Provides input into the identification and delivery of project benefits, traceability of requirements and impact of solutions. Delivery and Deployment - consulting role, providing clarification services regarding the project Vision, Scope and Requirements, plus assessing and managing Change Requests through the standard process. Assists testing teams craft suitable test scripts. Use templates, tools and (internal) processes consistently, helping evolve all as required. Participates in vendor reviews, discussion of products, contribute in the writing of RFI's and RFP's. Reviews proposed designs and solutions for usability and to assure requirements are satisfied Observes various business processes and identifies and recommends opportunities for improvement. Other duties as assigned by management

Gather Grills (gathergrills.com) was founded with the inspiration to bring people together around the tradition of food and fire. Our products are designed to renew relationships and create unforgettable gatherings by combining the functionality of a grill and a fire pit into one ultimate outdoor table. Creator Jed Strange developed Gather Grills with the vision of fostering connections and strengthening bonds, ensuring that while the fire may be temporary, the relationships built last a lifetime. The company is expanding rapidly and current sales efforts have yielded estimated $1,000,000/per year for sales positions. Role Description This is a full-time or part-time role for a Sales Representative This is a commission only job with unlimited earning potential $1,000,000 sales goal with 10-17% commission This position has a travel budget, leads provided and marketing support with many leads expected to convert in 30-60 days Gather Grills is based in GA and we are hiring GA based as well as outside of GA. The Sales Representative will be responsible for generating new sales opportunities, managing customer relationships, and achieving sales targets. In some cases reps will be asked to travel for trade shows and events across GA and the US Daily tasks include identifying and reaching out to potential clients, conducting presentations and product demonstrations, negotiating sales, and collaborating with the marketing team to develop sales strategies. Some work from home is acceptable. Qualifications Experience in Sales, Customer Relationship Management (CRM), and Lead Generation Strong Negotiation and Communication skills Ability to conduct Presentations and Product Demonstrations Basic understanding of Marketing principles and strategies Excellent organizational and time management skills Ability to work both independently and as part of a team Experience with outdoor living products or grills is a plus Please respond to this post and email ***********************

USDTL is a global leader in forensic toxicology testing of drug and alcohol exposed newborns and mothers, as well as other at-risk populations. We service hospitals, child protection agencies, the Department of Defense, legal services, businesses, and more. USDTL prides itself on cutting edge research. We are the laboratory of choice for umbilical cord testing, fingernail/hair testing, and PEth testing. We provide accurate results that lead to early intervention has significant benefits for children, families and communities. We seek passionate employees who will share in our vision to protect and enrich lives. Our vision to protect and enrich lives, and the nature of our business as a drug testing laboratory, makes the work of USDTL, LLC. critically important at all times. We look forward to working with employees who are dedicated to and passionate about our vision. Company Requirements In the performance of their respective tasks and duties all employees are expected to conform to the following: Perform high quality work within deadlines without direct supervision To work remotely to stay connected with the team via Microsoft Teams. Interact professionally with other employees, clients, and vendors. Work independently while understanding the need to communicate and coordinate work efforts with other employees. Responsibilities/Duties/Functions/Tasks Primary responsibility to meet quota for new business revenue/selling prospects our various laboratory tests. Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual goal. Stay abreast of changes in the marketplace impacting customers. Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase; transition to account manager and ensure an effective service transition. Must be comfortable working in sales cycles with 12-24-month lengths, while maintaining pipeline productivity and multiple touches throughout the sales cycle (not a one call close) Responsible for full sales cycle from lead generation to new client on-boarding Calling on hospital staff including: Directors of OB, Directors of Women's, Directors of Mother baby, Laboratory Directors, Senior level hospital administrators, etc. Able to sell value and service to prospects distinguishable beyond pricing. Generating leads by attending conferences, responding to inbound inquiries, as well as cold calling. Drive sales through pre-call planning, post-call analysis and consistent follow-up. Coordinate, collaborate, and utilize internal resources as needed when complex issues develop or when face-to-face or extensive service is required Building and maintaining strong, long-lasting customer relationships with multiple stakeholders within the hospital/health system Leverage relationships to turn a current customer into a referral / reference source. Use Salesforce CRM to log all detailed activities and communications. Collaborate with the Newborn sales team to improve customer satisfaction and retention. Conduct webinars with customers throughout sales cycle. Maintain a breadth of knowledge on all service offerings. Complete all administrative tasks thoroughly and promptly. Ability to travel to local/national conferences or customer sites (50% travel) All other duties as assigned by the Sales Supervisor. Requirements Education Bachelor's Degree with business related degree (e.g., administration, management, etc.) Knowledge 5+ years of B2B sales experience Knowledge of healthcare industry Microsoft Office skills (intermediate to advanced Excel skills) Experience using a CRM Special Position Requirements Live in the Northeastern United States. The candidate must possess a professional image. Ability to stand for prolong periods of time during conferences. Ability to develop and sustain strong customer relationships, strong planning, and organizational skills. Excellent oral and written communication and presentation skills. Candidate must have a valid driver's license. A motor vehicle record in good standing. Must be able to travel nationwide to hospitals and conferences on an as needed basis. Must be able to setup and work exhibit booths for conferences that occasionally extend throughout the weekend. Must be able to occasionally execute back-to-back conferences that may require multiple weeks on the road during busy seasons. Must be able to secure and execute travel and lodging plans for hotel, air, rental car, shared ride, and taxi using personal credit card for reimbursement. Maintain required hospital healthcare vendor credentialing immunizations up to date for onsite visits as applicable. Preferences Knowledge of laboratory testing Knowledge of the newborn healthcare marketplace Knowledge selling to neonatology stakeholders Government RFP's USDTL is an equal opportunity and everify employer along with a drug free workplace All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Your Impact As a Driver II, you'll use your professional driving experience to handle complex deliveries that require additional expertise by navigating apartment complexes and buildings across your market. You'll work closely with branch leadership to plan and execute your delivery schedule, ensuring products reach our Pro customers safely and on time while building valuable relationships along the way. Whether you're coordinating with the sales team or providing enhanced customer support on-site, your expertise ensures our Pro customers receive reliable service and responsive support for their business needs. What You Will Do Maintain safety and compliance standards while operating company vehicles, including thorough daily inspections and maintenance. Execute specialized deliveries by navigating apartment buildings across designated market. Plan and verify deliveries - from matching orders against invoices to capturing delivery confirmations Build strong customer relationships while partnering with sales team to provide enhanced on-site support Delivers and unloads merchandise within apartment buildings, per customer direction. Individual Contributor Minimum Qualifications High School or GED General Studies or technical school graduate 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. Ability to comply with DOT and CDL regulations (if applicable). Valid medical certificate or ability to obtain one upon employment. Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. DL NUMBER - Driver License, Valid and in State Must be at least 21 years of age. Preferred Skills/Education Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment Less than 1 year Experience performing retail/customer service delivery Detail-oriented with experience in a fast-paced environment. Spatial reasoning for effective product positioning. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit

Redi Carpet is Growing - Join Us in Columbus, OH! We're excited to announce the opening of our newest branch in Columbus, Ohio, and we're looking for a General Manager to lead the way! This is your chance to take the reins, build a high-performing team, and make a lasting impact as we expand into this dynamic market. If you're a strategic leader with a passion for operational excellence, team development, and driving results, this is the opportunity you've been waiting for. What You'll Do As General Manager, you'll oversee all aspects of branch operations, including: Leading Sales, Administration, and Operations teams. Driving new business opportunities and maintaining strong customer relationships. Managing branch P&L, setting budgets, and achieving revenue goals. Recruiting, mentoring, and developing top talent. Ensuring compliance with company policies and supporting national programs. Establishing local pricing strategies and leading monthly sales meetings. What We're Looking For Bachelor's degree in a related field. 2+ years of management and/or sales leadership experience. Strong business acumen and ability to analyze, plan, and execute strategies. Proven ability to lead teams and deliver results. Why Redi Carpet? We offer a competitive salary range of $101,400 - $154,800 annually, plus a comprehensive benefits package: Medical, dental, and vision coverage 401(k) with company match Paid holidays, vacation, and wellness days Life and disability insurance Tuition reimbursement Employee Assistance Program …and more! Ready to Lead? Join a company that values innovation, teamwork, and growth. Apply today and help us shape the future of Redi Carpet in Columbus!

Region: Austin/Central TX: This role can be performed anywhere in the USA. The ideal candidate will reside in the region they are assigned. The candidate must be available during Central Time Zone hours. Description The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual, preferably based in the region to which the ISR is assigned. Essential Functions Sales and Marketing Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share. Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required. Form long-standing customer relationships with assigned accounts. Develop and implement sales plans to meet business goals. Travel occasionally as needed for training, sales meetings, conferences, etc. Utilize Vetoquinol's Sales Excellence program to engage with customers. Customer Service Assist customers in a timely manner. Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners. Organize workflow to meet customer and company deadlines. Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs. Manage inbound and outbound phone calls professionally and efficiently, using good communication skills. Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution. General/Administrative Document all customer interactions with detailed notes in the CRM system. Support the company vision and mission, and demonstrate the corporate core values in all professional activities. Comply with all OSHA safety requirements, work rules, and regulations. Compile and maintain all required records, documents, etc. Follow systems and procedures outlined in company manuals. Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage. All other duties as requested by management. Qualifications Formal Education and Certification Bachelor's Degree or 3+ years of inside sales experience preferred. Knowledge and Experience Inside sales experience highly preferred. Experience in the animal health industry highly preferred. Personal Attributes Exceptional written, verbal, and interpersonal communication skills. Ability to work under pressure and with shifting priorities. Team player willing to participate in meetings and other team activities. Ability to manage time efficiently and to multi-task. Vetoquinol USA is an equal opportunity employer. We are committed to providing a workplace that is free from discrimination of any kind and that promotes diversity, inclusion, and fairness. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Join us and be a part of a great place to work!

Evolved Lighting & Energy is a growing electrical contracting company specializing in lighting retrofits, HVAC controls, low-voltage energy upgrades, and EV charger installations. We're passionate about modernizing facilities with smarter, more efficient electrical systems - and we do it with a team that values Quality, Inner Fire, Collaboration, Versatility, and Positive Charge. We're looking for a Project Manager who's ready to own their projects, build strong customer relationships, and support field teams across multiple job sites. As a Project Manager, you'll oversee multiple small- to mid-scale electrical and energy projects (typically $50K-$350K each) from kickoff to closeout. You'll be responsible for scheduling, budgeting, documentation, and communication - ensuring every project is delivered safely, profitably, and on time. You'll work closely with our field foremen, customers, and suppliers to keep jobs running smoothly while maintaining Evolved's high standards of professionalism and accountability. What You'll Do Manage 5-7 active projects at a time Communicate daily with customers, foremen, and field crews Track budgets, labor hours, and materials Manage submittals, schedules, and change orders Provide weekly progress reports to leadership and clients Support foreman and crews across 1st, 2nd and 3rd shifts - being available by phone when needed Coordinate deliveries, rentals, and jobsite logistics Ensure strong customer satisfaction and repeat business Who You Are Organized, proactive, and skilled at managing multiple moving parts Comfortable taking ownership of financial, scheduling, and communication aspects of each job A natural problem-solver who thrives in a fast-paced environment Reliable, responsive, and committed to helping your team succeed - even outside the standard 9-5 Non-smoker and comfortable in smoke-free work environments Qualifications 3+ years of experience in construction or project management (electrical or controls preferred) Strong communication and organizational skills Experience managing subcontractors, schedules, and budgets Commercial electrical or energy retrofit background preferred Proficiency in Google Workspace or Microsoft Office tools Experience with Project Management Software Valid driver's license and reliable transportation Schedule & Workload Full-time, typically 45 hours per week Occasional travel to job sites within Ohio with the possibility of overnight stays Requires flexibility and responsiveness across varying shift schedules Compensation & Benefits Contract-to-Hire: Initial subcontractor engagement for up to 6 months (evaluation period) Increased pay during trial period in lieu of benefits Eligible for full-time conversion with benefits upon successful completion Full-Time Benefits Include: $80,000-$105,000 annual salary (commensurate with experience) Vehicle allowance Phone allowance 3 weeks Paid Time Off (PTO) 9 Paid Holidays Health & Dental Insurance Simple IRA with up to 3% match Growth and professional development opportunities Why You'll Love Working Here At Evolved Lighting & Energy, you're not just running projects - you're helping shape how buildings across Ohio become smarter, more energy-efficient, and better connected. You'll be part of a team that values hard work, trust, open communication, and doing things the right way. Apply today and bring your experience, energy, and leadership to a team that's lighting the path forward.

Job TitleBiomedical Site Lead (Bronx, NY) Job Description Support the Multi-Vendor Services (MVS) business as a Biomedical Equipment Site Lead for Philips customers in the Bronx, NY area. You will assume a leadership role for an empowered area of responsibility to manage and foster strong customer relationships through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites; generate service revenue; adhere to state and federal regulatory requirements. Your role: Perform preventative maintenance and service repair on biomedical equipment utilizing the service manual, OJT, OEM, or 3rd Party training. Provides training/mentorship/technical support to other service staff. Identification and resolution of customer issues, providing the customer with the appropriate communication, and involving appropriate site service personnel. Proactive identification of issues and providing creative, comprehensive solutions for customers which go beyond simple break/fix. The Site Lead must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level. May be required to manage multiple issues simultaneously. Establishes credibility and trust while focusing on fixing the customer as well as the medical products. Sets realistic customer expectations. Interfaces with end-users, department managers and supervisors on routine issues. May be requested to serve upon or provide consultation to various hospital committees or teams as requested by the customer with prior approval of site management May be required to be available 24 x 7 via phone or pager, work alternate shifts, rotate in an on-call status. You're the right fit if: Associate's degree or equivalent training/experience in electronics or Biomedical Engineering and/or CBET certification. 7+ years servicing medical equipment is strongly preferred. 1+ years of previous lead/supervisory experience in the medical industry preferred. PC competency, to include basic knowledge of word processing, spreadsheets, databases. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The hourly pay range for this position in NY is $37.00 to $58.00, plus overtime eligible. This role also includes an annual incentive bonus plans, on-call pay, training, and advancement opportunities. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. For this position, you must reside in or within commuting distance to Bronx, NY. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Who We Are Born from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold - and counting! Based in the San Francisco Bay Area, we're proud to be the Official Eyewear of the San Francisco 49ers, Boston Celtics, Monster Jam, Ghost Gaming, TSM, Major League Pickleball and more. We've also partnered with tastemakers and designers like Chase Stokes, Jrue Holiday, and George and Claire Kittle to bring our brand to life in bold, meaningful ways. Innovation is at the heart of everything we do at Zenni - from our revolutionary EyeQLenz™ with Zenni ID Guard™ glasses to our cutting-edge VR Vision Screener, we're constantly exploring new ways to improve vision and enhance lives. For more information, please visit zenni.com/press. Candidate safety is important to us. Please note that all official communication will only be sent ********************** addresses. About the Role This role is a critical part of Zenni's award-winning Customer Service team. The Lab Expeditor supports vital initiatives for a seamless customer engagement experience and champions the interests of Zenni customers by ensuring high-quality and consistent service. This person also serves as a liaison between the Customer Service department and the onsite Inspections team in Obetz, Ohio. Shift Options: This position offers three shift schedules: Monday-Friday, 8:00 AM - 5:00 PM Tuesday-Saturday, 8:00 AM - 5:00 PM Wednesday-Sunday, 8:00 AM - 5:00 PM Please indicate your preferred shift and availability in your application. Responsibilities: Resolve customer issues identified by the lab. The resolution includes but is not limited to self-resolution through research and/or direct customer contact. Identify process improvements relating to inspections. Queue management of return to sender orders and inspections order Collaborate with the shipping team on issues affecting customers and review orders with shipping issues where outreach and/or refund is needed. Serve as the point of contact on the Customer Service team to address internal questions between our global CS team. Collaborate with the inspections team on best practices for shipping and expediting orders. Resolve escalations and maintain ongoing operational processes. Proactively reach out via email and voice to customers for those who faced a negative experience during a service interaction. Basic Qualifications: Proficient in Google Suite and comfortable working with different technologies. Ability to work on a weekend shift. Strong aptitude for engaging with customers and providing service. Excellent communication and interpersonal skills. Strong problem-solving skills and ability to think creatively. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong attention to detail and organizational skills. Ability to work independently and in a team environment. Ability to build and maintain customer relationships (internal and external) Preferred Qualifications: Willingness to work rotational and weekend shifts as needed U.S. Perks & Benefits: Annual Bonus Program Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents) Basic Life and AD&D with option for additional voluntary coverage Short and long term disability coverage 401k with up to 4% match EAP and Spring Health that gives you and dependents access to free therapy and coaching Free access for you and your family to our digital wellness platform - Wellness Coach Generous PTO in addition to our Week of Zen - the time between Christmas and New Year's to relax and recuperate Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents Family forming & fertility support and services through Maven Annual Zenni Gift Card - to use towards our products! Compensation In addition to other forms of compensation like perks and benefits, the estimated range for this role is $17-19 /hr. The final offer will be determined based on permissible, non-discriminatory factors such as skill set, experience, geographical location, market conditions, and other organizational needs. The Company reserves the right to change, modify, or revisit the salary range for various reasons including business needs. We look forward to hearing from you! We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don't feel you meet all the qualifications. Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Please whitelist the domains " lever.co " and " hire.lever.co " with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! *Please only apply for this job if you are located in the US. E-Commerce Specialist (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we're looking for an E-Commerce Specialist to start immediately! Duties and Responsibilities include but are not limited to:1. Manage the overall operation of the website and maintain a seamless user experience.2. Respond to customer inquiries and concerns and provide assistance with customer selections.3. Optimize product listings and content with detailed descriptions, visual assets, and specifications.4. Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses.5. Collaborate with internal teams on developing concepts, layouts, and promotional activities. 6. Set prices in accordance with industry trends and sales strategy.7. Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery.8. Develop and maintain initiatives for PPC advertisement campaigns & social media engagement.9. Ad hoc tasks Qualifications:• At least 1-year experience in eCommerce, website maintenance, and related industries• Experience with content, product, and inventory management• Experience with SEO & knowledge of non-technical SEO best practices• Skills and knowledge of Shopify, Amazon & eBay platforms• Excellent English communication skills, both written and verbal (at least B2 levels)• Strong copywriting and editing skills• Experience with using Google Analytics for project management and reporting• Proficient in MS Office, esp. Excel• Knowledge of CSS Media queries Technical Requirements:• USB Headset with Noise Cancellation feature• Working Webcam• Computer with at least 1.8 GHz processor and at least 4GB RAM• Main Internet Service Speed: at least 25 Mbps cable connection• Backup Internet Service Speed: at least 10 Mbps Benefits:• Performance Incentives• Job Security and Stability• Paid Training• Inclusive Culture• Upskilling Opportunities• 100% Work-From-Home• Exceptionally Supportive Team• Opportunities for Career Growth• Fun Work Environment• Holiday & Overtime Pay Schedule: US work hours (20-40 hours per week) Location: This is a remote job Salary: • Entry Level (1-3 years of experience): Up to $3,700• Intermediate Level (3-5 years of experience): Up to $5,100• Expert Level (5+ years of experience): Up to $6,300 Please note:• Only qualified candidates will be invited to take the assessment & scheduled for an interview.• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

SummaryResponds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on complex customer's biomedical equipment. Drives customer satisfaction through Service Excellence. May, as part of their position, function as a Site Leader. This role sits on-site at our client location. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Job Description Responsibilities : Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations. Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation. Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction. Effectively communicate and partner with teammates and colleagues. Implement GE/customer facility contract and support customer and business goals/objectives. Lead, instruct, and assist technicians on basic and complex repairs/resolution. Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties). Proactively reach out to others on team (e.g., provide help, share best practices, mentor others). Share on-call responsibility. Document all repair actions and submit reports/summaries according to schedule. Ensure proper care of spares, tools, and test equipment, and ensure calibration. Maintain approved parts inventory. Manage vendor's service delivery processes in compliance with GE policies, as instructed. Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee). Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements. Qualifications : Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or related field and 4+ years of experience servicing medical equipment; OR equivalent military education and 4+ years of experience servicing medical equipment; OR High School Diploma/GED and 6+ years of experience servicing medical equipment. Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office). Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership). Experience interfacing with both internal team members and external customers as part of a solution based service process. Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner. Ability to work independently and as a team to implement solutions through problem solving. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The successful applicant must comply with GEHC's standard background check, including a post-offer drug test. In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government). Special Physical Requirements: Ability to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time. Must also be able to reach at, above and below shoulder level, flex or extend neck and have good hand and finger dexterity. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity. Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support. #LI-KG1 #LI-On-site We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $77,760.00-$116,640.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.

Duties and Responsibilities: The Clinical Field Specialist responsibilities will provide clinical insight and educational support and training on the technical applications of TriSalus Life Sciences products and will establish and maintain strong customer relationships with Interventional Radiology healthcare professionals and organizations. The Clinical Field Specialist will work with the Sales Managers within defined geographic area to meet existing and potential customers and champion the clinical needs for customers. This role will discuss and demonstrate how TriSalus products can help clinician providers achieve their goals and meet patient needs. By providing case coverage, the Clinical Specialist will provide technical training in a clinical and/or interventional radiology environment and contribute to improving the overall customer experience by focusing on clinical uses, education and gathering customer insights. The Clinical Field Specialist will work closely with others in the organization (i.e. Sales, Service, Marketing, R&D etc.) to ensure customer needs are being met. Responsibilities : Meets with existing and potential customers to identify their clinical needs, goals, and constraints related to patient care and provides creative and feasible solutions using company products. Serves as the primary resource for clinical support in the areas of coverage, troubleshooting, and in-service education for the company products. Informs the customer on the latest product, therapy and technology developments in the industry by actively engaging in procedural and technical discussion. Assist in sales and ongoing support of TriNav to promote consistent utilization. Transfers account knowledge and other requested information to the Sales Manager on a weekly basis. Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required. Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively deliver presentations and event creation/coordination with key Opinion Leaders. Must act with a sense of urgency, with a focus one driving utilization and ensuring excellent procedural outcomes. Understand company's and competitors' products and workflows and provide recommendations on improvements Has a strong desire to work in a fast-paced, startup environment while consistently adapting to change. The ability to work independently within a teamwork environment. The Clinical Field Specialist reports to the Area Sales Director. Qualifications Education & Certifications: BA/BS or equivalent in related discipline preferred Work Experience: Clinical teaching/in-servicing, medical training (RN, IR Technician, etc.) preferred. 5+ years of directly related experience in heathcare industry preferred Strong clinical orientation, experience with products for use in interventional radiology, radiology/cardiology strongly preferred. Proven skills in leadership, management and communication including presentations Knowledge, Skills & Abilities: Ability to influence clinical decision making Ability to work independently in the context of a team environment Ability to meet vendor credentialing requirements Proven ability to build maintain positive relationships with peers and colleagues across organization levels Excellent verbal and written communication skills, including ability to effectively communicate with Executive team and outside customers Positive, humble attitude that seeks feedback and accepts it from all comers; owns mistakes, learns from them and quickly makes the correction Computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude. Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Up to 50% domestic and overnight travel to meet the client's needs - required

About the role: We are seeking a Chief Merchant to serve as our ultimate customer champion and the authentic voice of the merchant within Forter and across the market. This is a unique and career-evolving opportunity for a seasoned retail leader to bring their deep merchant expertise into the heart of a high-growth technology company. This is not a traditional SaaS role; in fact, no SaaS experience is required. We are looking for a leader who has built their career leading digital, e-commerce, or product functions at a top-tier apparel, accessories, beauty, or retail organization. You will leverage your experience-and your extensive network-to build an unparalleled customer advocacy and community engagement engine at Forter. As the Chief Merchant, you will report to the Chief Marketing Officer and be a key member of the marketing leadership team and a critical partner to our entire go-to-market organization. Your primary mission is to embed the customer perspective into everything we do and to build a thriving community that drives growth through advocacy, referrals, and deep strategic relationships. Your success will be primarily measured by the growth of referral-based pipeline that drives new business and customer expansion. What you'll be doing: Be the Authentic Voice of the Merchant: Serve as Forter's chief ambassador and thought leader in the commerce community. Participate in market events, including conferences, trade shows, and regional activations, as a credible, respected peer to our customers and prospects. Influence and Educate the Market: Play a critical role in delivering thought leadership and education to target audiences and the market at large in partnership with the VP of Growth and VP of Market Strategy. Cultivate C-Suite Relationships: Leverage your network and expertise to open doors and build trusted relationships with C-suite executives and senior leaders within our customer and prospect organizations. Build a Thriving Customer Community: Architect and lead our market community development strategy, creating forums and programs that foster engagement, knowledge-sharing, and loyalty among our customer base. Drive Our Referral and Reference Engine: Partner with your team to identify and nurture reference-ready customers, and build a scalable program that generates a significant volume of high-quality, referral-based pipeline. Lead the Customer Advocacy & Engagement Team: Manage and mentor the Senior Director of Customer Advocacy and Engagement, guiding the team's execution of world-class Voice of the Customer (VoC) and advocacy programs. Partner to Accelerate Growth: Collaborate with the VP of Growth to strategically infuse the customer voice into demand generation, growth, and partner marketing activations. Work alongside the VP of Market Strategy to bring powerful customer stories and proof points into our product marketing, PR initiatives, and brand campaigns. Serve as an essential partner to the Sales organization, helping to integrate customers and the merchant perspective directly into our sales motion to build credibility and accelerate deals. Champion the Merchant Perspective Internally: Partner with the VP of Market Strategy to bring critical "outside-in" thinking to our Product and Engineering teams, ensuring they understand the buyer perspective and are building solutions that create unique value for merchants. What you'll need: 15+ years of senior leadership experience working directly for an enterprise apparel, accessories, beauty, or retail organization in a digital, e-commerce, or product leadership role. No prior SaaS or enterprise software experience is required Active engagement in commerce and retail industry communities and networks A natural connector and storyteller with executive presence and public speaking skills. A commercially-minded leader who understands how to translate customer relationships and community engagement into measurable business outcomes, specifically pipeline and revenue. Proven ability to operate strategically and cross-functionally in a fast-paced environment. A passion for mentoring and leading teams, fostering a culture of excellence and customer-centricity. About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fortune's Best Workplaces in NYC (2022, 2023 and 2024) Forbes Cloud 100 (2021, 2022, 2023 and 2024) #3 on Fast Company's list of “Most Innovative Finance Companies” (2022) Anti-Fraud Solution of the Year at the Payments Awards (2024) SAP Pinnacle Awards “New Partner Application Award” (2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at interviewaccommodation@forter.com. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Benefits: Competitive salary Restricted Stock Units (RSUs) Matching 401K Plan Comprehensive and generous health insurance, including vision and dental coverage Home office allowance Generous PTO policy Half day Fridays Hybrid work: At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive. *Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes. Salary Range: $238,000 - $322,000 annually + bonus + equity + benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level. Forter's Applicant Privacy Policy

Job Category: Administrative & Clerical Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. ETL Architect is a high-level business intelligence professional that is a key part of the Data and Analytics Team and will be generally responsible for the dimensional model design, end to end ETL architecture design, ETL development, and implementation of data models and development of the Data Migration and Data Warehousing solutions. The ETL Architect is also responsible for requirements analysis, source data profiling, identifying data quality issues, designing transformation logic to address data quality issues, experienced with the concepts and/or implementation of metadata data capture, data lineage, master data management and reference data management. The ETL architect designs for data warehouse/data mart solutions should include appropriate staging databases to handle change data capture on the source data, error handling and audit balance control mechanisms. The ETL Architect will have extensive interaction with operational team members and leadership, and will be tasked with analysis of business data and analytics requirements, and the transformation of those requirements into analytics solutions. Working with customers and Management to determine priorities as well mentoring of other team members on ETL concepts and strategies is also an integral role of the position. Working with Infrastructure and DBA team members, ETL Architect is also responsible for keeping the ETL Environments updated periodically to the latest version of the ETL software. Minimum Job Qualifications Licensure or other certifications: Epic Revenue or Clinical Data Model or Cogito Project Manager Certificate required (must be obtained within 6 months of date of hire). Educational Requirements: Bachelors Degree in Computer Science or related field. In lieu of Bachelor's Degree related experience in the field, 11 years progressively responsible, professional job specific work experience and an equivalent combination of education and training that provides the required knowledge, skills and abilities, combined with demonstrated professional growth and achievement. Minimum Experience: A minimum of seven (7) years experience as a various BI and other analytic reporting software applications with strong preference for EPIC, SQL, and Crystal Report Writing. Prior experience providing production level support and/or development in business intelligence (BI)/enterprise data warehouse (EDW) environments. Other: Preferred Job Qualifications Preferred Licensure or other certifications: Preferred Educational Requirements: Preferred Experience: Experience in database development and management tasks such as creating indexes, functions, stored procedures, creating databases, file groups, users, configuring permissions and assigning roles to users. Working knowledge of data warehouse concepts, enterprise data management, modeling techniques and ability to create solutions, participate in strategy discussions and review them with customer as well as project stakeholders. Other: Job Specific and Unique Knowledge, Skills and Abilities Strong analytical and interpersonal skills; demonstrated ability to work with management and customers; proven ability to work independently or as a team member; strong problem solving and troubleshooting skills; initiative in enhancing system productivity, functionality, and performance. Advanced understanding of Data Migration/Data Warehousing/Data Mart delivery life cycle, from requirements definition to creating source to target mapping documents with transformation rules, Error handling design, data quality, design audit Balance control mechanisms to be able to automate jobs, notify proactively failures, write test cases and create templates to document all aspects of the projects throughout the lifecycle. Strong experience with concepts of data profiling, identifying and measuring data quality issues, advanced experience with Master data and reference data management techniques to eliminate hard coding within the ETL processes/jobs. Excellent communication (written, verbal and presentation) and people-facing skills, Proven ability to maintain positive peer, customer relationships, interacting positively and productively with teams across organizational lines. Demonstrates skills in leadership, critical thinking, and consensus and relationship building. Ability to review, re-engineer and/or tune legacy SQL queries and/or ETL jobs/processes to make them run efficiently and within a load window. Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the systems supported. Experience in estimation, specification gathering, review code/designs, general planning for execution, monitoring and control. Hands-on with ability to design, re-design (schemas, data models, entity relationships etc.), and probe and guide developers. Possess a solid understanding of data warehousing concepts, including relational and multidimensional modeling. Experience in designing, building, testing, executing and performance tuning of ETL and reporting applications, including automation of ETL jobs for recurring imports; fluent in Microsoft SQL. Experience in designing and developing database objects, tables, stored procedures, views, and triggers. Essential Tasks and Responsibilities Designs end to end ETL architecture for Data Migration, Data Warehousing or Data Mart Solutions using Microsoft SSIS tool. Ensure all ETL Jobs have adequate error handling and audit balance control mechanisms implemented to enable automation. Stands up a DW/ETL Center of Excellence to document and enforce best practices, standards, naming conventions etc. Creates a checklist to review all solutions developed to ensure adherence to the CoE standards. Mentors and trains staff to hold periodic CoE meetings. Implement a reference data management system using tools like Microsoft Master Data Management Services to eliminate hardcoding in ETL jobs. Maintains a service oriented approach with customers, providing follow up and responding to issues/ concerns in a timely manner. Answer staff and client questions in person, via email and via phone. Provide after-hours on-call support on a scheduled basis. Responsible for ensuring service level agreement adherence. Works with staff to adhere to department/organization policies and procedures, compliance and regulatory agency requirements. Works with leaders in IT as well as operations to identify data from other source systems to form richer data sets, including the capture of derived data to address gaps in source system repositories. Promotes and utilizes the data request and development process, including the development of an understanding of a data request, assessment of the appropriate tool to be used to provide the data, creation of a requirements document in partnership with the operational stakeholder and application analyst, development of the data extract and validation of the extract by the operational stakeholder to ensure quality, timeliness and accountability. Participates in and contributes to the data governance program - specifically, validating data lineage, capturing metadata for all existing and any newly developed assets (ETL Jobs), profile various data sources and address data quality issues, work with source system owners to reduce upstream data entry errors. Assists with all upgrade, update or enhancement efforts associated with the ETL tool. In partnership with the Manager of Business Intelligence and Analytics, serves as a mentor and advisor to the BI technical resources and other analysts and provides general project management skills to produce BI views that address customer's needs. Builds and maintains SQL scripts, indexes and complex queries for data analysis and extraction. Troubleshoots problems regarding the databases, applications, and development tools. Assists with the development and implementation of new data sources into the data warehouse or determine ways to be able to utilize data in other systems to support data and analytics for the organization. Conducts or coordinate tests to ensure that intelligence is consistent with defined needs. Responsible for data collection/extraction and developing methods for database design and validation reports. Prepares and maintains key documents and technical specifications for new and existing solutions. Documents specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs. In collaboration with other team members and leadership, supports the evaluation, adoption and implementation of new methods, tools and technologies in order to meet current gaps in the organization-wide data and analytics infrastructure. Works closely with end-users to identify and explain data and reporting discrepancies. Prepares and maintains key documents and technical specifications for new and existing solutions. Provides solution design, perform reviews and participate strategic discussions. Provides application analysis and data modeling design to collect data or to extract data from various disparate systems. Monitors incident management queue. Efficiently troubleshoot, resolve, report and close active issues. Works on additional assignments as delegated by management. Physical Demands Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time Weight Carried: Up to 20 lbs, Occasionally 0-30% of time Vision: Moderate, Frequently 31-65% of time Kneeling/Stooping/Bending: Occasionally 0-30% Standing/Walking: Frequently 31-65% Pushing/Pulling: Occasionally 0-30% Intensity of Work: Occasionally 0-30% Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. NGHS: Opportunities start here. Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

The Senior CRM Campaign Lead reports to the Vice President, Marketing and Digital Transformation. They are responsible for all Salesforce campaigns and projects and will oversee the development and execution of end-to-end campaigns to support customer-centric programs. They will help build and refine consumer journey maps to understand where the largest conversion optimization opportunities are. They will also analyze the success of past campaigns and use data to make recommendations for optimization. They are skilled with technical expertise to lead Salesforce Health Cloud and Marketing Cloud implementation and utilization. The Senior CRM Campaign Lead works collaboratively with colleagues across Marketing, Strategic Communications, Digital, and IT to accomplish defined objectives. They will also provide SFMC updates and education to these colleagues as appropriate including best practices, processes, training materials and documentation to ensure accuracy and quality of programs. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Lead Health Cloud and Marketing Cloud requirements gathering for campaigns and projects * Establish and maintain end-to-end campaign, which includes review, approvals, measurement, insights and optimizations. * Oversee campaign calendar (dates, frequency, audience overlap, freeze dates) and serve as the main campaign lead for all day-to-day requests and prioritize based on bandwidth and business goals. * Manage campaign strategy, assets, campaign request forms (CRFs) and approvals. * Identify rigorous A/B and multivariate test-and-learn methodologies to achieve desired campaign results. * Ensure campaigns comply with best practices and also maintain brand identity and standards. * Ensures optimal quality in campaign rendering, content, audience and segmentation, dynamic content and personalization, functional testing (links, tracking, etc.), send configuration, and scheduling parameters. * Analyzes the success of past campaigns and uses data to make recommendations for optimization. * Owns campaign performance reporting, including lead volume and conversion rates by channel to assess and optimize performance and update key stakeholders. * Responsible for goals and KPIs; makes recommendations for testing and improvements. * Help build and refine customer journey maps that document the customer journey across different campaign flows to understand where the largest conversion optimization opportunities are. * Provision and manage user roles and permissions. * Lead for day-to-day Health Cloud and Marketing Cloud support and maintenance. * Perform regular system audits to ensure system functionality is working properly. * Document and lead internal and external Health Cloud and Marketing Cloud support tickets resolution. * Provide Marketing Cloud and Health Cloud configuration guidance and ongoing governance. * Lead team members to learn and maintain SFMC knowledge including best practices, processes, training materials and documentation to ensure accuracy and quality of programs. * Notifies stakeholders when campaigns are postponed, cancelled, and deployed. * Complete other job-related assignments and special projects as directed. * Collaborate with Salesforce Campaign Lead, IT analysts/leaders, and other resources as needed to develop and build solution designs in both Marketing Cloud and Health Cloud, including building integrations into Health Cloud from third-party platforms in coordination with IT resources. * Build and maintain modular campaign template(s) that are responsive and incorporate brand standards and best practices. * Build highly dynamic campaigns using HTML and AMPscript. * Perform QA testing to ensure segmented audiences and content are accurate and rendering properly on different devices. * Troubleshoot campaign development issues including template rendering, accurate links, accessibility, subscriber lookup, etc. * Monitor FairWarning instance in Health Cloud and assess for risk or inappropriate access. * Manage and segment audience data using the various Health Cloud and Marketing Cloud tools (audience builder, data extensions, API, filters, queries, etc.). ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's degree from an accredited college or university in a related field. * A minimum of five years' experience leading campaign ops * A minimum of five years' experience with Salesforce including Health Cloud and Marketing Cloud Knowledge & Skills * Demonstrates the interpersonal skills necessary to establish solid customer relationships and to interact effectively with all levels of Beacon Health System associates. * Knowledge of CAN-SPAM, GDPR and CCPA. * Preference given to individual with Salesforce Certifications: MC Email Specialist. * Certified PMP is preferred. * Demonstrated ability to effectively develop solutions within a diverse technical team. * Demonstrate ability to work on multiple projects simultaneously. Working Conditions * Works in an office environment. * May be required to travel to off-site locations. * Remote Physical Demands Requires the physical ability and stamina to perform the essential functions of the position. #LI-EH1

Director, Customer Success is responsible for growing and developing AssistRx accounts, setting up and managing service expectations, providing broad specialty pharmacy industry expertise, and building deep relationships with AssistRx customers. Requirements Develops and nurtures strategic relationships with our most valuable customers. Become their trusted advisor & consultant. Partners with internal teams to launch new & support existing clients. Collaborates with our technical support team to develop onboarding plans for new customers, leads and facilitates kick-off discussions, and appropriately sets and manages expectations. Ensures a seamless experience through all phases of the customer relationship. Deeply understands customer goals and helps them meet their objectives by providing strategic guidance on our platform's best practices, use cases and organizational workflow. Manages assigned technical resources to execute implementation/success plan and provide customer support and all account implementation needs. Engages with key influencers and decision makers across different teams within the customer's organization. Conducts business reviews and goal-setting meetings. Is an expert in digital marketing trends, stay informed of data-driven marketing news, emerging technologies and competitor offerings. Performs other related duties as assigned by management. Directly supervises employees within the department. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience. Other skills: Bachelor's degree in sales, project management, or business administration or equivalent number of years of experience 5-10 years of experience in a Customer Success or related role. Business Acumen. Communication Proficiency. Customer/Client Focus. Leadership. Presentation Skills. Problem Solving/Analysis. Results Driven. Strategic Thinking. Technical Capacity. Benefits Supportive, progressive, fast-paced environment Competitive pay structure Matching 401(k) with immediate vesting Medical, dental, vision, life, & short-term disability insurance AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws. All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position. AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire

Dynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our diversified infectious vaccine portfolio, which includes HEPLISAV-B, our commercial product approved in the U.S. and the European Union, for prevention of hepatitis B virus in adults. We also supply CpG 1018 to research collaborations and partnerships globally. Currently, CpG 1018 is being used in development of COVID-19, plague, shingles, and Tdap vaccines. At Dynavax, our vision and work ethic are guided by the collective ideals underpinning our core values, and these form the basis of our dynamic company culture. We strive to maintain a culture where each employee is valued by the organization and where our organization is valued by each employee. We offer a highly flexible work environment for our headquarter employees where individuals work remotely and gather for in-person meetings when necessary. Dynavax is headquartered in the San Francisco Bay area, and our manufacturing facility is in Düsseldorf, Germany. The IDN Key Account Executive II will have full account responsibility and business ownership for assigned Accounts to establish and grow HEPLISAV-B sales. Working with the Director, Vaccine Sales this position will serve as the primary account owner with assigned IDN, Independent and Group Practice accounts. The IDN Key Account Executive II will be responsible for full top down and bottom up ownership and execution in assigned accounts with a primary objective of expanding Adult Hepatitis B Vaccination and greater adoption of HEPLISAV-B. This role will be responsible for understanding sales strategies and execution plans that enable HEPLISAV-B to meet its full revenue potential in assigned accounts. The IDN Key Account Executive II position will be expected to execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. This position is field based and will require daily travel. The ideal candidate should reside in or near Chicago, but other locations in major metropolitan areas within the assigned territory will be considered. Responsibilities * Responsible for achieving sales targets and owning/managing customer relationships for assigned Accounts. Assigned accounts will include large IDNs, independent customers and group practices. * Serves as sole owner for assigned accounts - responsible for successful execution at all levels of the customer organization to achieve declared goals/objectives. * Demonstrates a deep understanding of vaccine decision making, vaccine adoption and implementation process and key decision makers across all levels of assigned accounts. * Responsible for developing, communicating, and monitoring an account strategy for each assigned account. Conducts quarterly business reviews with Director, Vaccine Sales. * Execute all functions of the role independently with minimal supervision from the Director, Vaccine Sales and/or assigned mentor for executive level customer engagements. * Develop relationships with key stakeholders at each level of organization who are responsible for implementation of vaccines. * Partner with Director, Vaccine Sales to execute sales & marketing strategies to support HEPLISAV-B expansion within assigned accounts. * Responsible for understanding competitive positioning, market dynamics and customer business models to identify opportunities across assigned accounts. * Maintain accurate up-to-date customer records in the Account Management system. * Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications. * Foster Dynavax core values and leadership behaviors. * Other duties as assigned. Qualifications * Bachelor's Degree required from an accredited institution; MBA preferred. * 3+ years of life sciences sales experience required; IDN/Hospital experience preferred. * 2 years of vaccine or buy & bill experience required. * 2+ years of strategic account management experience preferred. * Knowledge of the IDN/Hospital landscape within assigned territory required. * Previous health system account management experience is highly preferred. * Strong proven strategic vision, business acumen and influencing skills to drive strategic and operational initiatives across the organization. * Documented track record of consistent sales and growth success along with superb account management skills. * Proven track record of financial/budget management experience. * Knowledge of large health systems, including immunization related quality initiatives. * Excellent oral and written communication skills, presentation and influencing skills. * Ability to drive business results and identify new opportunities and strategies through strategic thinking and business planning. * Experience in matrix management, change advocate. * Heavy travel required. * Key Competencies: Accountability, Customer Engagement, Customer Discovery, Business Acumen, Executional Effectiveness * Ability to operate a motor vehicle. * Ability to sit for prolonged periods; reach with arms and hands; lift and move small objects; and use hands to keyboard and perform other office related tasks including repetitive movement of the wrists, hands and/or fingers. * Must be able to obtain all industry credentials and certifications. Additional Knowledge and Skills desired, but not required: C-suite leadership and account management experience within IDNs and Hospitals is highly preferred. $119,000 - $155,000 a year The estimated salary range for this position is $119,000 to $155,000. Final pay determinations may depend on various factors, including, but not limited to experience level, education, geographical location, knowledge, skills, and abilities. The total compensation package for this position also includes other compensation elements such as stock equity awards and participation in our Company's sales incentive compensation program. Field sales employees receive a company car as well. Dynavax also offers a full range of health and welfare insurance benefits, 401(k) company match, and paid time off benefits, including 17 paid holidays in 2025. California residents: for information on how we handle your personal information and your privacy rights as a job candidate, please see our Candidate Privacy Notice: ********************************************************************************************* Dynavax is an equal opportunity employer & prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital & veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.