How is Insurance Claims used?
Zippia reviewed thousands of resumes to understand how insurance claims is used in different jobs. Explore the list of common job responsibilities related to insurance claims below:
- Received License, North Carolina Department of Insurance Claims Adjuster.
- Inspected property and autos for insurance claims.
- Assess Property Damage Processed insurance claims and prepared necessary documents Wrote contracts for residential and commercial properties
- Represent homeowners and serve as liaison between clients and insurance companies for optimal personal property insurance claims management.
- Investigated and process insurance claims filed by policyholders, gathered personal statements and items values and descriptions.
- Investigated and processed insurance claims filed by policyholders, interview claimants and witnesses to gather information.
Are Insurance Claims skills in demand?
Yes, insurance claims skills are in demand today. Currently, 6,629 job openings list insurance claims skills as a requirement. The job descriptions that most frequently include insurance claims skills are material damage adjuster, surveillance investigator, and insurance investigator.
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What jobs can you get with Insurance Claims skills?
You can get a job as a material damage adjuster, surveillance investigator, and insurance investigator with insurance claims skills. After analyzing resumes and job postings, we identified these as the most common job titles for candidates with insurance claims skills.
Material Damage Adjuster
- Insurance Claims
- Policy Coverage
- Repair Estimates
- ISO
- Customer Service
- Police Reports
Surveillance Investigator
Job description:
A surveillance investigator specializes in gathering credible information related to the subject of an investigation. Typically working for private companies or independently, a surveillance investigator's responsibilities revolve around arranging surveillance systems such as cameras and microphones, conducting background checks, interviewing potential witnesses, and looking into illegal activities. It is also vital to gather evidence and upload them into a secured database. Furthermore, there are instances when a surveillance investigator must produce reports about the progress of cases, analyze pieces of evidence, and present findings.
- Surveillance Video
- Video Evidence
- Insurance Claims
- Conduct Surveillance
- Criminal Justice
- SIU
Insurance Investigator
Job description:
A claims investigator is responsible for examining and investigating in a particular insurance claim is valid. They ensure that the insurance company will settle claims as soon as possible. They resolve issues to prevent fraudulent allegations. This career also requires effective communication. Claims investigators must often conduct interviews.
- Insurance Claims
- Insurance Benefits
- General Liability
- Scene Investigations
- Insurance Laws
- Consumer Complaints
Claims Service Representative
Job description:
Claims service representatives evaluate customer insurance claims. Their tasks in this career include interviewing witnesses or customers and visiting accident sites to assess the scope of the claim. Also, they determine whether it is worth arranging a settlement and make sure all settlement claims are managed quickly. In addition to evaluating accidents and claims, they renew customer policies based on their history. Qualifications for the job include a firm knowledge of overall company policy, computer literacy, and excellent customer service.
- Insurance Claims
- Customer Service
- Policy Coverage
- Phone Calls
- Claims Process
- Inbound Calls
Shop Estimator
- Insurance Adjusters
- Customer Satisfaction
- Management System
- Insurance Claims
- CCC
- Vehicle Damage
Liability Claims Manager
- Litigation
- Claims Management
- Insurance Claims
- Mediation
- Claims Process
- Claims Handling
Claim Investigator
Job description:
Claim Investigators are professionals who are responsible for examining facts of insurance claims to determine their extent and validity to prevent any cases of fraud. These investigators must use a combination of tools such as cutting-edge software to help insurance companies to settle claims quickly by evaluating them. They are required to manage multiple cases by investigating defective products or events such as an oil spill. Claim Investigators must also prepare reports while keeping track of evidence trails.
- Scene Investigations
- Insurance Claims
- Property Damage
- Fraud Claims
- Background Checks
- Litigation
Auto Claims Adjuster
Job description:
A claims adjuster inspects insurance claim liability for property damage or personal injuries and calculates payments. They can either work in-house for insurance companies or as external freelancers. They collect gathered information from different reliable sources to determine insurance obligations based on the degree of damage caused. It is part of their responsibility to interview claimants and witnesses and refer with experts like engineers or policyholders to estimate the damage and if it's covered by insurance policies.
- Repair Process
- Body Shop
- Strong Customer Service
- Vehicle Inspections
- Insurance Claims
- Customer Service
Social Insurance Administrator
- Patients
- Insurance Policies
- Insurance Benefits
- Insurance Claims
- Medical Necessity
- Life Insurance
Claim Processing Specialist
- Data Entry
- Process Claims
- Insurance Claims
- Inbound Calls
- CPT
- Medicaid
Claims Associate
Job description:
Claims associates control claims for insurance companies. Their job duties include determining a customer's insurance coverage and evaluating those who have filed a claim. Also, they must make sure that a claim is analyzed correctly for the clients to receive their entitled financial settlement. The work may require the agent to travel to generate information about the claim and may vary from a different position in the insurance industry. Qualifications for the job include an associate degree, excellent interpersonal and research skills as well as relevant experience in customer service.
- Customer Service
- Medical Claims
- Phone Calls
- Claims Handling
- Insurance Claims
- Medical Terminology
Claims Resolution Specialist
Job description:
Claims resolution specialists are in charge of outstanding claims follow-ups, submitting appeals, and corresponding to work claims. To be good at this job, they find different techniques to resolve outstanding patient claims. When performing their duties, these specialists make sure that they work with professionalism and high detail quality. They should be comfortable with navigating computerized claims and various platforms while assisting their clients over the phone. These types of specialists also always maintain the confidentiality of their members' data.
- Patients
- Medical Terminology
- Insurance Claims
- Patient Accounts
- Medicaid
- CPT
Insurance Processor
Job description:
Insurance Processors deal with the processing of insurance applications, amendments of policies, changes, and cancellations. An Insurance Processor works with the client to choose the best insurance package and advise them on how to maximize their benefits. Clients need to understand the insurance process by answering inquiries. It is also essential that an Insurance Processor work hand in hand with the client, guiding them through the process, explaining all crucial parts of the insurance to establish trust in you and the company.
- Data Entry
- Customer Service
- Phone Calls
- Outbound Calls
- Insurance Claims
- Insurance Coverage
Liability Claims Representative
Job description:
A liability claims representative works at insurance companies where they are in charge of processing and settling insurance claims, ensuring accurate and efficient client service. They are responsible for conducting assessments, reviewing reports from examiners, and tracking any discrepancies such as underpayment or overpayment, reporting them right away. There are also times when they must meet with clients and inspect damages, conduct interviews and evaluations, estimate and negotiate settlements with external parties, and coordinate with other professionals to gain insights. Moreover, a liability claims representative maintains an active communication line with staff, resolving issues in a timely manner.
- Litigation
- Claims Handling
- Customer Service
- Law Enforcement Agencies
- Insurance Claims
- Reservations
Claims Reviewer
- Home Health
- Insurance Claims
- Data Entry
- Medical Terminology
- CPT
- Claims Submission
Claims Assistant
Job description:
A claims assistant takes tasks to support staff in processing insurance claims. Claims assistants manage correspondence, take phone calls, do paperwork, and type documents. Also called insurance claim clerks, the assistants do clerical and administrative tasks. They assist professionals working for financial services enterprises, medical providers, and insurance enterprises. Among the skills they need are strong communication skills, data entry, customer service, attention to detail, and knowledge about insurance. They are also expected to have management skills.
- Customer Service
- Data Entry
- Photocopying
- Insurance Claims
- Insurance Adjusters
- Veterans
Special Investigator
Job description:
A special investigator is responsible for gathering information and analyzing evidence to identify criminal activities and law-violating instances. Special investigators review surveillance devices, interview witnesses, and coordinate with law enforcement agencies to collect related reports. They sort and store documents securely on databases for reference, confirm statements, and assist in court procedures for in-depth investigation. A special investigator must be highly communicative and observational, especially in organizing materials and verifying information to support claims and file the appropriate legal actions.
- Law Enforcement Agencies
- Background Checks
- Child Abuse
- Insurance Claims
- SIS
- Local Law Enforcement
Claims Coordinator
Job description:
Claims coordinators are professionals who are responsible for coordinating activities that are related to handling and processing insurance claims for an organization. These coordinators must serve as liaison officer between the organization, insurance provider, and policyholders to communicate the status and eligibility for coverage for all relevant claims. They need to ensure that billing requirements are met by reviewing insurance claims. Claims coordinators must also answer all the inquiries of their clients while making recommendations to resolve any claim issues.
- Customer Service
- Patients
- Data Entry
- Phone Calls
- Insurance Claims
- Quality Standards
Total Loss Specialist
Job description:
As a Total Loss Specialist, your job will involve appraising the damage and determining the salvage value on the total-loss vehicle. You will be tasked with examining the damaged vehicle to ascertain the extent of damage done to its body and structure and other mechanical, electrical, and internal damage. You'd also have to arrange with another appraiser to resolve any disagreement with the shop on the cost of repair after determining the extent of the damage to the vehicle.
- Customer Service
- HR
- Outbound Calls
- Inbound Calls
- Insurance Claims
- Training Sessions
Senior Claims Representative
Job description:
A senior claims representative serves as a client's primary point of contact when processing insurance claims. Their responsibilities include meeting with clients to identify their needs, gathering and verifying documentation, conducting investigations to determine the validity of insurance claims, liaising with external parties, and negotiating the amount of compensation. Furthermore, as a senior claims representative, it is essential to lead and serve as a mentor to junior claims representatives, all while implementing the company's policies and regulations, including its vision and mission.
- Customer Service
- Claims Handling
- Litigation
- Insurance Claims
- Bodily Injury Claims
- Automobile Claims
How much can you earn with Insurance Claims skills?
You can earn up to $53,724 a year with insurance claims skills if you become a material damage adjuster, the highest-paying job that requires insurance claims skills. Surveillance investigators can earn the second-highest salary among jobs that use Python, $45,807 a year.
| Job title | Average salary | Hourly rate |
|---|---|---|
| Material Damage Adjuster | $53,724 | $26 |
| Surveillance Investigator | $45,807 | $22 |
| Insurance Investigator | $40,373 | $19 |
| Claims Service Representative | $36,043 | $17 |
| Shop Estimator | $54,721 | $26 |
Companies using Insurance Claims in 2025
The top companies that look for employees with insurance claims skills are Walgreens, Robson Forensic, and Allied Universal. In the millions of job postings we reviewed, these companies mention insurance claims skills most frequently.
| Rank | Company | % of all skills | Job openings |
|---|---|---|---|
| 1 | Walgreens | 51% | 22,242 |
| 2 | Robson Forensic | 9% | 124 |
| 3 | Allied Universal | 7% | 0 |
| 4 | Republic Financial | 5% | 161 |
| 5 | Meijer | 4% | 1,041 |
Departments using Insurance Claims
| Department | Average salary |
|---|---|
| Non Profit/Government | $46,456 |
| Customer Service | $38,960 |