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Solutions analyst vs application support analyst

The differences between solutions analysts and application support analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a solutions analyst, becoming an application support analyst takes usually requires 1-2 years. Additionally, an application support analyst has an average salary of $92,078, which is higher than the $80,370 average annual salary of a solutions analyst.

The top three skills for a solutions analyst include project management, customer service and java. The most important skills for an application support analyst are application support, customer service, and troubleshoot.

Solutions analyst vs application support analyst overview

Solutions AnalystApplication Support Analyst
Yearly salary$80,370$92,078
Hourly rate$38.64$44.27
Growth rate9%10%
Number of jobs167,971173,440
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Average age4342
Years of experience62

What does a solutions analyst do?

A solutions analyst is an individual who has in-depth knowledge of a wide range of software products. You will perform various tasks that include isolating key issues, defining requirements and scope, and reviewing a few potential solutions. As a solutions analyst, you will refine the company's business objectives into business requirements and move any project ideas from design to delivery. Additional duties include working closely with stakeholders to understand the enterprise impact assessment, working across all products and channels to ensure business success, and facilitating communication between the stakeholders and the business and technology teams.

What does an application support analyst do?

An application support analyst is responsible for responding to and resolving customer issues about smartphone or computer applications. They do a variety of applications ranging from banking software and mobile games, and they usually deal with a great number of clients daily. It is also their task to report to a next level member of staff, such as an information technology (IT) manager or a senior systems analyst. Moreover, they spend their time working in an office setting and can be employed by software companies, game developers, technology creators, and other types of organizations.

Solutions analyst vs application support analyst salary

Solutions analysts and application support analysts have different pay scales, as shown below.

Solutions AnalystApplication Support Analyst
Average salary$80,370$92,078
Salary rangeBetween $59,000 And $108,000Between $67,000 And $125,000
Highest paying CitySan Francisco, CANew York, NY
Highest paying stateCaliforniaNew York
Best paying companyMetaMeta
Best paying industryRetailFinance

Differences between solutions analyst and application support analyst education

There are a few differences between a solutions analyst and an application support analyst in terms of educational background:

Solutions AnalystApplication Support Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Solutions analyst vs application support analyst demographics

Here are the differences between solutions analysts' and application support analysts' demographics:

Solutions AnalystApplication Support Analyst
Average age4342
Gender ratioMale, 61.1% Female, 38.9%Male, 64.2% Female, 35.8%
Race ratioBlack or African American, 10.4% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.7% American Indian and Alaska Native, 0.2%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 14.7% Asian, 14.7% White, 53.4% American Indian and Alaska Native, 0.4%
LGBT Percentage8%11%

Differences between solutions analyst and application support analyst duties and responsibilities

Solutions analyst example responsibilities.

  • Prepare customized sales proposals, manage forecast and CRM.
  • Manage CRM system to track and report sales performance relative to goals and develop improvement action plans.
  • Work with internal customers throughout the PC acquisition and deployment process to communicate status and manage expectations.
  • Create various Perl, VBscript and batch files to update or manage the registry and configuration of servers.
  • Manage and implement VMware infrastructure.
  • Develop, test, and modify UNIX programs to support DoD contracts.
  • Show more

Application support analyst example responsibilities.

  • Manage the daily operation relate to MQ.
  • Develop user friendly PowerShell tools to automate various tasks the helpdesk do on a daily basis.
  • Lead a project to redesign the company's CRM system, resulting in streamline company communication and increase efficiency.
  • Lead recovery efforts, managing communication processes and engage technical SME's as needed to brainstorm and implement solutions.
  • Create training PowerPoint presentations on effectively managing escalate clients, and take part in administering a training program bank wide.
  • Manage and resolve technical escalations involving internal/external parties as required to meeting SLA goals.
  • Show more

Solutions analyst vs application support analyst skills

Common solutions analyst skills
  • Project Management, 7%
  • Customer Service, 7%
  • Java, 7%
  • Visualization, 6%
  • Data Analysis, 5%
  • Salesforce, 4%
Common application support analyst skills
  • Application Support, 12%
  • Customer Service, 9%
  • Troubleshoot, 6%
  • Infrastructure, 5%
  • Java, 5%
  • Technical Support, 4%

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