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Staff development coordinator jobs in Oklahoma City, OK - 76 jobs

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  • Training & Development Lead

    Digi Security Systems

    Staff development coordinator job in Oklahoma City, OK

    Mission The Training & Development Lead empowers Digi Security Systems' technicians and staff to grow their skills, uphold safety practices, and maintain professionalism by owning technician training initiatives, assessments, technical readiness, and the Safety Deputy Program. This role designs and scales impactful resources, training, and tools to elevate technician performance, promote field excellence, and support organizational growth. Key Responsibilities Spearhead the Safety Deputy Program Maintain and enhance the Safety Deputy Program to identify, train, and empower Safety Deputies within technician teams to reinforce a daily safety culture. Implement monthly safety audits and feedback loops to ensure consistent execution and continuous improvement across all sites. Lead Technician Assessments Develop and administer a standardized, skills-based evaluation framework to assess technical competencies, safety awareness, and role-specific readiness. Use assessment data to inform targeted development plans and team assignments to optimize performance. Improve Compliance, Readiness, and Team Operations Design and implement tools (e.g., dashboards, checklists, digital trackers) to streamline daily tasks, certification tracking, and readiness reviews. Launch recurring training cadences and cross-training programs to enhance technician agility, reduce downtime, and boost on-the-job confidence. Define and Scale Technical Standards Create detailed, version-controlled documentation for key technician procedures and best practices, ensuring clarity and consistency across all teams. Collaborate with cross-functional stakeholders to pilot and roll out new standards, incorporating field feedback and updating SOPs accordingly. Competencies Instructional Design & Facilitation Designs and facilitates structured, engaging training for adult learners, both in-person and virtually. Measures and tracks learning outcomes to ensure training effectiveness. Field & Technical Expertise Demonstrates strong knowledge of low-voltage, AV, and structured cabling practices. Builds credibility with field technicians through hands-on expertise and applies industry best practices to training and standards. Program Development & Scaling Builds sustainable systems and training programs, maintaining documentation and tools in a centralized system. Continuously improves programs based on field and stakeholder feedback. Employee Relations & Coaching Support Supports disciplinary actions and improvement plans with professionalism. Tracks employee sentiment, escalates risks, and maintains trust in sensitive situations. Safety Program Leadership Owns and evolves the Digi Safety Deputy Program, ensuring staff complete required trainings. Assists with Toolbox Talks and proactively identifies and resolves safety risks in collaboration with field leaders. Cross-Functional Collaboration Works effectively with People Operations, HR, Technical, and Operations teams. Communicates clearly across roles and maintains strong follow-through on collaborative projects. Key Attributes Grit: Perseveres through complex program development and alignment, maintaining quality in high-growth and high-pressure environments. Self-awareness: Understands how their training and decisions impact technician performance, field operations, and customer outcomes. Bias for Action: Proactively builds systems, addresses training gaps, and drives improvements without waiting for instruction. Team Player: Collaborates across field and HQ teams, supports local training leads, and incorporates field input. Clear Communicator: Explains technical material, program expectations, and feedback clearly in multiple formats. Coachable: Welcomes feedback from leaders and field teams, adjusting training programs and methods as needed. Highly Technical: Possesses strong working knowledge of field installation, technical workflows, safety standards, and tools. Trusted Leader: Respected by leads, field managers, and technicians as a reliable source of guidance and knowledge. Qualifications Degree in Training and Development, Technical Education, or a related field (preferred). 5+ years of experience in training, technical instruction, or technician development, preferably in low-voltage, AV, or structured cabling industries. Strong understanding of safety standards, compliance, and technical workflows in a security & field-based environment. Proficiency with tools like ConnectWise, SiteOwl, various dashboards and other digital trackers for program management and documentation. Exceptional communication, facilitation, and interpersonal skills to engage diverse audiences and build trust. Ability to manage multiple projects, adapt to changing priorities, and work collaboratively in a fast-paced environment. ***OPEN TO CANDIDATES IN Oklahoma City, OK, Tulsa, OK, and Dallas, TX.***
    $45k-84k yearly est. 5d ago
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  • Test Development Specialist

    Psi Services 4.5company rating

    Staff development coordinator job in Oklahoma City, OK

    **Title:** Test Development Specialist **Salary:** $91K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Development Specialist is responsible for the full cycle of development for Licensure Examinations which adhere to the requirements detailed in each client's contract and industry practices. This position is client facing and includes content development and psychometric analysis responsibilities. This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, with occasional travel (up to 25%) required for meetings, events and workshops. **Role Responsibilities** - Performs assignments related to the construction, maintenance and validation of licensure and certification tests. - Designs and conducts job analysis studies, including surveys and focus groups. - Develops and updates test content specifications. - Develops and reviews test items for written and/or performance exams. - Facilitates item and exam development committee meetings and training sessions being conducted on-site or virtually. - Conducts statistical analyses of items, constructs examinations, and evaluates exams post-launch. - Facilitates standard setting workshops and studies. - Conducts pre-equating or post-equating analyses as needed. - Writes technical reports related to examination development, performance, and maintenance. - Manages portfolio of client projects to ensure deliverables are completed according to quality standards and project timelines. - Consults with clients regarding test development methods and best practices. - Provides client-facing documentation to report activities related to test development and psychometric evaluation. - Performs operational projects and research studies. - Proposes and presents at professional conferences and conducts research for publications. **Knowledge, Skills and Experience Requirements** - Education to Master's degree level (Ph.D. desirable) in I/O psychology, measurement, education or other assessment related area. - 3 or more years' experience in professional test development is ideal. - Testing experience in Certification and/or Licensure industry preferred. - Training and experience in the use of psychometrics preferred. - Experience in managing multiple project assignments, timelines and deliverables desirable. - Proficiency with Microsoft Office applications. - Knowledge of SAS, SPSS and/or SQL preferred. **Benefits** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $91k yearly 18d ago
  • Learning & Development Professional

    Express Employment International Headquarters

    Staff development coordinator job in Oklahoma City, OK

    Step into a dynamic and impactful role at the corporate office of Express Employment International in a moment of meaningful transformation. As a Learning and Development Professional, you'll drive the success of franchise partners nationwide through powerful training experiences. These experiences include leading full-time training delivery in both in-person and virtual formats, conducting thorough needs assessments to shape learning strategies, design and deliver engaging content grounded in adult learning principles and evaluate training effectiveness and continuously optimize outcomes. You'll be at the forefront of professional growth, helping business leaders and teams unlock their potential with the tools and knowledge they need to thrive. If you're passionate about facilitating meaningful learning and measuring real impact, this is your chance to make a lasting difference. This position sits within our Oklahoma City based corporate office, currently with an expectation to be onsite 80% of the time. RESPONSIBILITIES Training Delivery In-person and virtual training of classes on topics that include recruiting, interviewing, product knowledge, sales, technology, business management and leadership. Facilitate experiential learning activities to ensure the accomplishment of defined learning objectives Conduct additional training classes for franchisees and staff via webinars and field visits Train at corporate-sponsored events and conferences Conduct individual training and coaching sessions, as needed Class Content Development Collaborate with other teams/departments to develop training to support the company's strategic sales initiatives Work with subject matter experts to plan, design, and develop content for learning initiatives Develop compelling class content that achieves learning objectives and adheres to adult learning methodologies Design and develop individual, small-group, and large-group experiential learning exercises that enhance learning and application Transfer of Learning Identifies stages in learning and skill development and recommends appropriate delivery of mentoring, coaching, and/or other training activities to promote continued trainee development Uses a variety of assessment methods before, during and after training to measure training impact to guarantee training effectiveness Coach and generate positive sales results with existing and new franchisees to achieve revenue generating goals and communicate with appropriate developers Travel to field offices to assist with learning up to 25% of the time Professional Development Strives to remain current on trends, developments, and changes in the staffing industry and the field of learning and development. This may include attending webinars, conferences, and classes for professional development; and/or monitoring industry releases and publications related to both staffing and training EDUCATION & EXPERIENCE QUALIFICATIONS Bachelor's degree or equivalent work experience preferred 5+ years of training experience and staffing industry experience required KNOWLEDGE, SKILLS, OR ABILITIES Proven ability to design and develop class content Experienced with live training in-person and virtually for both small and large groups of learners A passion for helping others achieve new levels of understanding Excellent interpersonal and communication skills Professional appearance and a willingness to work flexible hours Not sure you meet every requirement? Apply anyway! At Express, we celebrate what makes you, you. We value diverse backgrounds, perspectives, and talents-because we know that's what makes us stronger together. If you're excited about the role, we're excited to hear from you. Express Employment International supports Express Employment Professionals franchises and related brands. The Express franchise brand is an industry-leading, international staffing company with more than 870 franchise locations in the U.S., Canada, South Africa, Australia, and New Zealand. Headquartered in Oklahoma City, our corporate team is committed to empowering franchisees by providing world-class support, training, and strategic guidance through a unified global network. Our mission is to professionally market and provide quality human resource solutions through an international franchising network-benefiting our associates, clients, franchisees, corporate staff, shareholders, and the communities we serve. Our vision is simple yet powerful: To help as many people as possible find good jobs by helping as many clients as possible find good people.
    $42k-69k yearly est. 15d ago
  • Therapy Development Specialist (Oklahoma City)

    Microtransponder 4.0company rating

    Staff development coordinator job in Oklahoma City, OK

    About the role As a Therapy Development Specialist at MicroTransponder, you will play a key role in supporting the adoption and clinical integration of the Vivistim Paired VNS™ System, a groundbreaking neurostimulation therapy for stroke rehabilitation. This position involves working closely with healthcare professionals-such as physicians, therapists, and rehabilitation teams-to educate and train them on the effective use of the Vivistim System. You will serve as a clinical expert, guiding therapy implementation, monitoring patient progress, and providing on-site and remote support to ensure optimal outcomes. This role requires strong communication skills, a deep understanding of neurorehabilitation or medical device environments, and a passion for improving the lives of stroke survivors. Ideal candidates will have experience in clinical education, therapy coordination, or medical device support, and be motivated by the opportunity to contribute to meaningful advancements in patient care. What you'll do In partnership with their territory manager, develops territory plans and strategies for creating new avenues for patients to gain access to prescribing Vivistim accounts with a primary focus on rehabilitation facilities and key decision makers. Minimally achieves and preferably exceeds monthly, quarterly, and annual Vivistim implants and sales goals through a keen focus on UE-Dx evaluations, paired VNS therapy of potential Vivistim candidates. Manages and expands rehabilitation facilities in the assigned geography demonstrated by preparing a comprehensive business plan that ensure job responsibilities are achieved. Supports surgical implanting sites while in the operating suite. Exceeds customer expectations and contributes to a high level of customer/patient satisfaction. Provides weekly sales forecasting utilizing available tools and guidance provided by the organization. Delivers in depth and impactful product presentations for patients, accounts and clinicians. Ability to communicate the Vivistim message to healthcare partners, patients, and key individuals at therapy sites, hospitals, and partnering facilities. Monitors customer, market and competitor activity and provides feedback to company leadership. Works closely with the marketing function to establish successful patient/customer access and therapy adoption. Manages customer relationships and provides leadership in advancing strategic opportunities. Establishes themselves as the “Vivistim Paired-VNS™ Patient Expert” for their assigned geography. Constant driver of clinical excellence and possesses a “sense of urgency” in goal attainment. Demonstrates outstanding product, technical, and clinical expertise. Completes all administrative requirements on time and accurately. Maintains company standards involving ethical and moral character while professionally representing the company. Qualifications Degree in Occupational Therapy, Physical Therapy required (OT, PT, COTA, or PTA) Neuro-focused training background is strongly preferred. Minimum of 3-5 years of documented, successful clinical/sales experience with supportive results. Experience selling directly to the (Physical Medicine & Rehabilitation (PM&R/Physiatry)), Neurosurgery, and OT/PT) healthcare physician communities preferred. Successfully representing and launching a revolutionary, pioneering, and disruptive technology strongly preferred. Experience educating and advocating for Stroke rehabilitation patients. Experience calling on hospitals and rehabilitation facilities strongly preferred. Solid process orientation demonstrated resource management/allocation experience, and the ability to perform multiple tasks simultaneously. Intellectual, self-starter and independent thinker, with the aptitude to work autonomously. Experience utilizing Salesforce or similar CRM. Robust interpersonal skills, with evidence of teamwork and collaboration. Exceptional written and verbal communication skills, with customers and patients at all levels. Creative thinker and appropriate risk taker. Understands and ability operate within appropriate legal and regulatory guidelines. Ability to influence decision makers in a large and complex environment. Capable of selling new solutions in mature markets. Work well in cross matrix organization Occupational Therapy training/background is ideal. The compensation for this position is an annual base salary of $100,000 with additional opportunity to earn variable compensation. Equal Opportunity Employer MicroTransponder, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Benefits MicroTransponder provides a comprehensive benefits program to employees. It includes medical, dental and vision plans along with an FSA. Employees may participate in the company 401(k) plan with company matching. The company offers an unlimited Paid Time Off (PTO) program and approximately 15 paid company holidays per year.
    $100k yearly 5d ago
  • Professional Denials Coordinator

    Oklahoma Heart Hospital 4.5company rating

    Staff development coordinator job in Oklahoma City, OK

    Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Responsibilities The Professional Denials Coordinator will work on targeted insurance denials to improve collections and reduce open balances. They will deal with inpatient notices of admission, authorizations, and subsequent denials. The Professional Denials Coordinator will assist with first and second level appeals under the Denials Manager's guidance. The Denials Coordinator will assist in identifying trends and finding root causes to prevent future denials, providing high-impact findings to the Denials Manager. * Works under the guidance of a Denials Manager and Denials RN to prepare appeals on denials. * Defend and appeal claims, including researching root cause, collecting required information, adjusting the account as necessary, resubmitting claims and all appropriate follow up activities. * Submits requests to clarify clinical documentation for accurate coding of denials. * Works with Denials Analyst and Underpayments Coordinator to call attention to areas of opportunity or system/process errors. Qualifications Education: High school graduate or equivalent preferred. Experience: Minimum of two (2) years in professional/clinic Insurance Follow-Up or Denials. Clinical Denials experience is preferred; Epic experience is a plus but not required. CPC is strongly encouraged. Working Knowledge: Insurance collections and denials, with an emphasis on professional coding is preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
    $43k-78k yearly est. Auto-Apply 5d ago
  • Training Coordinator

    Mosaic Personnel

    Staff development coordinator job in Oklahoma City, OK

    Job DescriptionLearning & Development Specialist Location: Oklahoma City, OK | Type: Full-Time | Industry: Corporate Training & Development Target Salary: $50K + depending on experience Why This Opportunity Stands Out Engage in designing and delivering impactful training materials that support employee growth and organizational success Play a central role managing key systems such as Learning Management Systems (LMS) and Customer Relationship Management (CRM) platforms Collaborate cross-functionally with internal experts and external partners on diverse projects that enhance learning experiences What You'll Be Doing Develop and update a variety of educational resources including presentations, manuals, videos, and digital content to support training initiatives Administer and maintain learning and customer management systems to ensure accurate and up-to-date training information Coordinate and facilitate training programs, working closely with departments and vendors to align development efforts What We're Looking For Bachelor's degree in any discipline plus two years of experience in training, content development, or a related area, or equivalent combination of education and experience Proficiency with Microsoft Office Suite and web-based learning platforms, along with familiarity of modern training methods and instructional techniques Strong communication, organizational, and problem-solving skills, with the ability to manage multiple projects and build effective relationships across teams Equal Employment Opportunity
    $50k yearly 11d ago
  • Training Coordinator

    Atc Drivetrain LLC 4.0company rating

    Staff development coordinator job in Oklahoma City, OK

    Training Lead will assist in coordinating training plans, check on employees who are in training, promote established training procedures, conduct line audits to ensure employee placement, and be the liaison between trainees and line leadership. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Promotes a safe work environment by ensuring employees are knowledgeable of hazards in the workplace and required personal protective equipment. Promotes product quality through auditing and verification of operator conformance to work instructions, quality systems, and manufacturing processes. Responsible for ensuring that employee training and cross-training follows established training program. Audits employees and production lines to ensure training is effective and meets safety, quality, and productivity standards. Assists in the training of new or revised procedures or processes to improve production methods, equipment performance, and quality of product. Assists in maintaining training records and skills matrices. Assist in finding and documenting errors in operating instructions for red lines or correction. Develops employee skill sets by sharing knowledge of product and process characteristics. Supports new employees and trainers with guidance and information. Performs line audits to ensure that employee placement matches training matrix. SUPERVISORY RESPONSIBILITIES Verifies that designated trainers and line leadership are following the established training program. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively and clearly to teammates. Must be able to read and understand English. COMPUTER SKILLS Intermediate computer skills required. Ability to navigate network directories and basic Microsoft Office Suite. COMMUNICATION SKILLS Must be a strong communicator and have interpersonal skills. Must be able to explain tasks and procedures clearly, must also know how to listen actively and be sensitive to the importance of body language and nonverbal communication. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands/fingers to handle or feel; reach with hands and arms; and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and risk of electrical shock. The employee is occasionally exposed to vibration. The noise level in the work environment is usually moderate.
    $33k-48k yearly est. Auto-Apply 60d+ ago
  • Industry X - AVEVA MES Developer / Specialist

    Accenture 4.7company rating

    Staff development coordinator job in Oklahoma City, OK

    This role can sit anywhere in the US if it is near an Accenture Corporate Office We are: Looking to be part of a transformational digital engineering and manufacturing practice? How about an opportunity to help world-class clients solve their biggest challenges and create products and services that customers love - quickly, efficiently and sustainably? Industry X combines Accenture's powerful digital capabilities with deep engineering and manufacturing expertise. We use the power of data and digital to help our clients reimagine the products they make, and how they make them. By connecting engineering and manufacturing operations every step of the way - from how products are designed and engineered, sourced and supplied, manufactured, to how they are serviced and renewed, we help them achieve greater productivity, drive growth and meet their sustainability commitments. Find out more about Industry X. The Work: * Work with clients to understand their business objectives and translate them into technical requirements * Suggest/evaluate system architecture options * Estimate and plan project work * Produce/review specifications * Collaborate with colleagues, clients, and vendors on configuration/development of system components * Workflow or program the solution components, configuration/development of solutions using Databases (Oracle, SQL Server, etc.) and programming skills (such as C#, .NET, JavaScript, bootstrap, HTML5) * Prepare and execute test plans * Create and execute cutover plans * Help on training and change management activities * Provide application support services JOB REQUIREMENTS: * Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Here's what you Need: * Minimum 2 years' experience with commercial off the shelf MES/MOM product AVEVA MES/Wonderware, or Custom Microsoft development * Minimum of 3 years of exposure to manufacturing process * Bachelor's Degree or equivalent work experience Bonus points if you have: * Experience with workflow or program the solution components, configuration/development of solutions using Databases (Oracle, SQL Server, etc.) and programming skills (such as C#, .Net, JavaScript, bootstrap, HTML5) * Minimum of 3 years of experience in one or more Manufacturing Shop floors systems * Experience with databases (Oracle, SQL Server, etc.) * Experience with programming languages * Understanding of reference architectures such as ISA95 and ISA88 * Experience with software development lifecycle Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Hourly Salary Range California $30.67 to $94.23 Cleveland $28.41 to $75.38 Colorado $30.67 to $81.39 District of Columbia $32.69 to $86.68 Illinois $28.41 to $81.39 Maryland $30.67 to $81.39 Massachusetts $30.67 to $86.68 Minnesota $30.67 to $81.39 New York/New Jersey $28.41 to $94.23 Washington $32.69 to $86.68 Locations
    $50k-70k yearly est. 2d ago
  • Learning & Performance Design Specialist

    Midfirst Bank 4.8company rating

    Staff development coordinator job in Oklahoma City, OK

    Learning & Performance is responsible for identifying, developing and implementing learning solution to ensure effective on boarding and professional development of MidFirst Bank employees and managers in multiple states including Arizona, California, Colorado and Oklahoma. Responsibilities for this position include, but are not limited to, the following: Identifying opportunities to improve training and recommending solutions. Developing content and update training materials to ensure accuracy. Supporting new product launches and change initiatives Building support for workflow assistance. Position Requirements: 1+ years of experience applying instructional design/technical writing processes in designing, developing and evaluating training materials. 1+ years of project management experience Strong verbal and written communication skills Ability to work collaboratively in a team environment Ability to work successfully with both on-site and virtual employees Ability to build strong business relationships across business units Proficient with Microsoft Office applications (Excel, PowerPoint, Outlook and Word) Experience with development tools (e.g., StoryLine, Captivate, Mad Cap, TTS) a plus BA-BS in related field or equivalent work experience Experience in financial services preferred but not required. This position is located in Oklahoma.
    $66k-81k yearly est. 2d ago
  • Development Coordinator

    City Care Inc.

    Staff development coordinator job in Oklahoma City, OK

    Job DescriptionDescription: City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person. It is with love and compassion we advocate for the overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. And with enough endurance, we witness, firsthand, remarkable stories of transformation. We believe in the power of unity. Poverty, homelessness, mental illness, and substance use disorder are community issues and deserve a community response of support for those working to create a better life for themselves and their loved ones. We are better, together. Still reading? Great! Now more about the position. Position Overview: City Care is looking for someone who brings follow-through, an eye for details, and a steady hand to help strengthen our Development team. As our Development Coordinator, you'll support the team in engaging donors, managing key fundraising systems and processes, and ensuring that every stakeholder feels connected to the impact they make. Requirements: Key Responsibilities: Maintain accurate donor records, gift entry, and reporting in the CRM. Prepare donor acknowledgments, receipts, and other stewardship communications. Generate reports, mailing lists, and dashboards to support campaigns and team planning. Provide administrative support to the Development team, including scheduling, meeting prep, and logistics. Assist with invoicing, pledge reminders, and documentation in collaboration with Finance. Respond to donor inquiries and provide excellent customer service. Organize and maintain development files, templates, and workflows. Support prospect research and preparation for donor meetings and tours. Help implement and improve systems that strengthen efficiency, data integrity, and donor stewardship. Skills & Experience: Strong attention to detail and proficient with data, reporting, and systems. Experience with donor management systems or CRM platforms. Highly organized with the ability to manage multiple priorities in a fast-paced environment. Strong written and verbal communication skills. A proactive, solutions-oriented mindset. Ability to maintain confidentiality and handle sensitive donor information with professionalism. A collaborative approach and commitment to City Care's mission, values, and community-focused work. *Occasional travel across markets (Norman and Tulsa) will be required.
    $32k-46k yearly est. 27d ago
  • Employer Development Coordinator

    OSU Applicant Site

    Staff development coordinator job in Oklahoma City, OK

    Identify, recruit and enroll employers located primarily in the Oklahoma City area to hire OSU students and alumni for full-time, part-time and internship employment. Market Career Services departmental services and events to employers, while assisting with the promotion of OSU . Manage the Career Services employer database. Lead special projects as requested and assist with other Career Services tasks as needed. Due to communication expectations of the position, the incumbent will be required to maintain cellular or other electronic communication device with both voice and data capabilities, for which the incumbent will be provided a cell phone salary additive. Work Schedule Monday through Friday 8:00am - 5:00pm, with occasional evening and weekend work.
    $32k-46k yearly est. 60d+ ago
  • ICITAP Senior Law Enforcement Development Coordinator

    Amentum

    Staff development coordinator job in Oklahoma City, OK

    Amentum is a premier global services partner supporting critical programs of national significance across defense, security, intelligence, energy, and environment. Amentum draws from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. Headquartered in Chantilly, VA., Amentum employs more than 50,000 people on all seven continents. Amentum is supporting the U.S. Department of Justice (DOJ) in providing specialized training, advisory and mentoring services to host nations under the Criminal Division's International Criminal Investigative Training and Assistance Program (ICITAP). *************************************** . ICITAP is a cornerstone of America's global strategy for combating transnational crime, terrorism, countering trafficking in persons, establishing rule of law and enhancing human rights in developing countries. Amentum is the contract service provider to the DOJ ICITAP and Overseas Prosecutorial Development, Assistance and Training (OPDAT) programs. **Please Note: This is an Independent Contractor position with Amentum, it should not be considered an employment relationship with Amentum.** **POSITION SUMMARY:** Amentum is currently seeking a qualified candidate to serve as _Senior Law Enforcement Development Coordinator._ The SLEDC position is a key contractor position supporting the U.S. Department of Justice (DOJ), International Criminal Investigative Training Assistance Program's (ICITAP's) training assistance projects and initiatives for the U.S. Department of State's (DoS) Program of Technical Cooperation (PTC-US) for the Kingdom of Saudi Arabia (KSA) pursuant to a bilateral agreement between the United States (U.S.) and KSA. The SLEDC advances ICITAP's strategies for KSA-related programs, projects, and initiatives through coordination with prospective U.S. interagency partners, professional associations, academic institutions, and subject matter experts (SMEs) as needed. The SLEDC applies their extensive law enforcement background and international network throughout several criminal justice professional domains to identifying, collaborating, and coordinating interagency partners, professional associations, academic institutions, and SMEs to advance U.S.-based training assistance activities for KSA. **JOB DUTIES AND RESPONSIBILITIES:** The SLEDC is responsible for: + Conducting research and preparing reports on U.S. and international best practices in law enforcement/public safety concepts of operation to assist ICITAP and PTC-US in developing assistance project plans, proposals, and implementation strategies. + Coordinating with the ICITAP and PTC-US Program Management teams - working closely with the relevant stakeholders on program design for activities in the U.S. and KSA. + Work closely with the ICITAP and PTC-US management team on the development, revision, and delivery of short, medium, and long-term timelines and benchmarks that provide a roadmap to the achievement of overall program goals and objectives. + Coordinating with relevant law enforcement and public safety entities, professional organizations, academies, and institutions of higher education to organize engagements and training. + Monitoring the latest developments in law enforcement and public safety at the local, state, federal, and international levels. + Follow emerging trends, technologies, challenges, and solution strategies in the law enforcement, forensics, emergency management, and corrections disciplines related to PTC-US projects and initiatives. + Attending and actively engaging in meetings with ICITAP, WSU, PTC-US, and other agencies and organizations as required. + Preparing and delivering briefings, presentations, and workshops to interagency partners, professional associations, academic institutions, SMEs, as well as U.S. and international partners as required. + Serving as an ICITAP representative responsible for supporting all projects, to include facilitation, coordination, inter-governmental communication, and the timely delivery of work products outlined within provided Project Specific Agreements (PSAs) and Specified Deliverable Lists (SDLs). + Managing and prioritizing complex and dynamic tasks while meeting deadlines and performance milestones. + Facilitating the development of training programs and curricula in collaboration with SMEs and instructional systems designers. + Evaluate existing SFSP operational requirements to determine whether the current training curriculum meets current needs of SFSP joint operational responsibilities. + Assess effectiveness and efficiency of instruction according to ease of instructional technology use and student learning, knowledge transfer, and satisfaction. + Successful completion of other tasks as assigned. **REQUIRED SKILLS AND QUALIFICATIONS:** To effectively perform the SLEDC duties and responsibilities, assigned personnel are to have the following verifiable experience, qualifications, and abilities. The SLEDC must: + Have earned at least a bachelor's degree in criminal justice, police administration, emergency management, public administration, or related field from an U.S. Department of Education accredited postsecondary educational institution, college, or university. + Graduate work or a graduate degree is preferred. + Have at least 15 years of experience in a U.S. law enforcement agency involving a position with authority to conduct arrests, investigations, and provide testimony in judicial proceedings. + Have at least 10 years of experience in a supervisory capacity within a U.S. law enforcement agency with supervision of personnel performing law enforcement and investigative functions. + At least 5 years of senior command or executive-level law enforcement experience is preferred. + Have at least 5 years of international law enforcement or public safety training or professional assistance. + At least 3 years of international law enforcement professional assistance involving personnel and police agencies in the Middle East and/or North Africa is preferred. + Have experience in designing, developing, implementing, or evaluating law enforcement training and organizational restructuring programs. + Experience in law enforcement training or academy leadership is preferred. + Have experience developing and delivering high-level briefings and reports to U.S. or international senior government officials. + Be able to organize, prioritize, and manage several complex, dynamic projects. + Be exceptionally proficient in using computer applications to include, but not limited to, Microsoft Word, Excel, Outlook, and PowerPoint. + Be able to travel throughout the U.S. and internationally, with limited work in austere conditions and variable climates. + Must be able to legally work in the United States without sponsorship. Possession of a valid U.S. Passport. + Successfully complete medical fit for duty. + Security requirement: Must be able to obtain and maintain a **Public Trust Waiver** (PTW). Note: US citizenship is required to obtain a PTW.
    $32k-46k yearly est. 17d ago
  • Clinical Affairs Training Specialist

    Rxsight 3.4company rating

    Staff development coordinator job in Alex, OK

    RxSight is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world's first and only adjustable intraocular lens (IOL) that is customized after cataract surgery. The company's mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye. OVERVIEW: The CTS III is responsible for providing world-class training and clinical support to physicians and staff to effectively drive LAL adoption. This role supports clinical efforts at customer sites through hands-on procedure support, staff training, clinical evaluations, LDD treatments, post-operative follow-ups, patient counselor education, and continuous outcomes optimization. The CTS III plays a critical role in ensuring high-quality, consistent execution of LAL-specific clinical methods and fostering full operational integration of the LDD within each practice. CTS IIIs are responsible for clinical efficiency, executing adoption strategies, and ensuring assigned accounts meet key clinical benchmarks. The role includes identifying clinical or operational barriers to adoption, supporting same-store growth, and ensuring sustained practice success through Clinical vigilance. Performance will be measured in part by progress in LAL usage growth, execution of clinical best practices as measured by patient outcomes. The CTS III works in close coordination with Sales, Customer Development Managers, and other internal teams to align on account strategies and ensure seamless clinical execution. The CTS III is expected to maintain a transparent communication path with customers to ensure the voice of the customer is clearly heard and effectively acted upon. ESSENTIAL DUTIES AND RESPONSIBILITIES: Train Physicians and staff on RxSight technology and best practices and pearls. Partner with designated Customer Development Managers (CDMs) to execute LAL adoption strategies, including identification of training gaps, underutilizing surgeons, outcomes analysis, and ongoing performance tracking. Collaborate on the development and execution of 30/60/90-day clinical adoption plans tailored to each customer site's opportunity and growth objectives. Communicate with sites to identify key on-site personnel, set proper expectations to ensure full site readiness to accept RxSight technology prior to customer onboarding. Co-manage New Customer Introduction with CDM, onboarding and ongoing training/educational activities to ensure full operational competence in compliance with current Standard Operating Procedures (SOPs) as directed. Conducting periodic audits of the effectiveness of the Clinical Training program. Lead customer complaint-handling and management, when requested by collecting data and providing input on possible solutions to escalated clinical issues. Provide clinical support and training on LAL patient selection, implantation, postoperative evaluation, and LDD treatments, ensuring best practices and consistency across assigned accounts. Provide strategies and customer feedback for implementing clinical methodology to optimize results of RxSight technology. Monitor and update the Training Portal (RxConnect) in real-time to ensure accurate reflection of CTS/customer activity as well as training readiness of each customer site. Participate in site-level business reviews to provide clinical performance feedback and contribute to account strategy updates. Maintain accountability for LAL growth and clinical execution at assigned accounts, tracking real-time performance and engaging proactively to resolve barriers to adoption. Execute Outcomes analysis and present to customers reflecting the LAL's world class clinical outcomes. Ensure proper use and communication of marketing and patient education materials. Perform period Cycle Count activity of ASC LAL Inventory ensuring proper reporting and cadence of reporting. Requirements REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Demonstrable ability to liaise with individuals of all levels, to include surgeons, clinical staff and facility administrators. Significant clinical experience includes planning of cataract surgery, refractions/biometry and associated device operations. Strong knowledge of the cataract patient diagnostic and evaluative process at the clinic level, including patient flow. Strong understanding and OR experience related to Cataract Surgery. Proven and excellent communication skills, written and verbal. Ability to travel up to ~75% of the time. 6+ years Clinical experience in ophthalmic industry. Ability to legally operate a motor vehicle and travel without restriction in the applicable region of the world. Ability to interpret clinical performance trends and apply targeted solutions to increase LAL usage and practice-level consistency. Proven ability to collaborate cross-functionally with Sales and Customer Development Managers to implement adoption strategies. Familiarity with CRM tools and experience in surgeon usage tracking, data collection, and clinical documentation. SUPERVISORY RESPONSIBILITIES: Although this position does not have formal supervisory responsibilities, the CTS III is expected to take clinical ownership of assigned customer sites, leading day-to-day training execution and acting as a role model in driving consistent LAL usage. The role will support new customer onboarding, retraining initiatives, and practice development activities in collaboration with CDMs, Clinical Affairs Liaisons (CALs), and Sales partners. CTS IIIs are expected to maintain high standards of clinical excellence and accountability across their territory. EDUCATION, EXPERIENCE, and TRAINING: BSc Optometry, Master of Optometry, and/or BA/BS (preferred) Three to five years related experience and/or training; or equivalent combination of education and experience Strong experience with manifest refractions Training to be completed per the training plan for this position as maintained in the document control system The training requirements on TRN-10007 Insider Trading Policy, TRN-10008 Global Anti-Bribery and Anti-Corruption Policy and TRN-10009 Code of Business Conducts and Ethics must be diligently completed within 30 days from the hiring date and on an annual basis CERTIFICATES, LICENSES, REGISTRATIONS: Formal training in vision sciences, such as at a recognized optometry program or industry training. OD/COT/COA/COMT/CCOA/ROUB highly desirable. COMPUTER SKILLS: MS Office Products CRM tools and commercial database solutions PERFORMANCE METRICS AND EXPECTATIONS Achievement of real-time and QoQ LAL unit growth goals across assigned customer sites. Execution of clinical training, retraining, and onboarding activities in support of adoption plans. Participation in site-level business reviews and collaboration with Sales and CDMs to drive LAL performance improvements. Demonstrated ability to resolve clinical or operational barriers that impact LAL utilization. Timely and accurate reporting of training completion, site readiness, and performance trends via CRM and internal systems. Delivery of consistent clinical support and patient safety practices, as measured by quality assurance feedback and customer satisfaction. Notice to Staffing Agencies and Search Firms: RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight's Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances. Salary Description $90,000 To $120,000 Per Year
    $90k-120k yearly 6d ago
  • Workforce Development Specialist - City

    City of Oklahoma City, Ok 3.9company rating

    Staff development coordinator job in Oklahoma City, OK

    PAY Pay Range: 516 Hourly Rate: $35.46 - $54.26 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards JOB SUMMARY This position is located in the Administration Division of the Fire Department within the City of Oklahoma City and reports to an immediate supervisor. The Workforce Development Specialist aligns departmental goals with the City's overall business objectives and Human Resources (HR) strategies. ESSENTIAL JOB FUNCTIONS Identifying and improving the behaviors, culture, structures, and processes that help the department achieve its goals. Monitoring and supporting staffing, engagement, retention, recruitment, organizational development, and training efforts. Ensuring compliance with employment laws, policies, and procedures, while advising and supporting supervisors and employees on HR policies, compliance, and conflict or complaint resolution. Coordinating training and communication between labor relations and management. Reviewing and developing standard operating procedures (SOPs). Reviewing, facilitating, and creating testing materials and promotional processes, including assessment centers. Attending meetings with internal and external agencies, taking notes, and preparing memorandums. Researching, compiling, and preparing reports and special projects, and presenting written and verbal recommendations on complex matters. Maintaining and facilitating effective communication and collaboration between divisions, the department, City leadership, and outside agencies. Planning and developing methods and procedures for implementing new program functions and activities. Coordinating leave programs and ensuring accurate documentation, compliance, and timely communication. Partnering with the Talent Acquisition Management and Development Division to coordinate recruitment, candidate selection, onboarding, vacancy announcements, and new employee orientation. Assisting with labor negotiations, updating policies and procedures, and assisting with implementing changes. Ensuring completion of risk management investigation reporting. Performing other duties as assigned. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. MINIMUM QUALIFICATIONS Bachelor's degree or higher in public administration, business administration, human resources, psychology, or a related field. A minimum of two (2) years of progressive responsibilities related to administrative, human resources, or related experience. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of and ability to apply general administrative and managerial techniques and methods. Knowledge and understanding of business acumen and related tasks, tactics, and procedures of a large municipal Fire Department. Knowledge of general HR functions and administration practices. Knowledge of employment and labor relations laws, policies, and procedures. Knowledge of accreditation requirements and the ability to ensure the Fire Department's education programs meet defined quality standards. Knowledge of Fire Department-related tasks, tactics, and procedures of a large municipal Fire Department. Skill in advising on HR policies, procedures, labor relations, and employment laws. Skill in verbal and written communication while using tact and diplomacy. Skill in critically assessing and organizing a wide variety of information. Skill in analyzing large quantities of data and reaching sound conclusions. Ability to monitor and support staffing, engagement, retention, recruitment, organizational development, and training efforts. Ability to administer the Family Medical Leave Act (FMLA) ensuring accurate documentation, compliance, and timely communication. Ability to establish and maintain an effective working relationship with employees, municipal officials, other departments, outside agencies, and the public. Ability to plan, design, implement, and evaluate current systems and system improvements. Ability to develop long-range plans and evaluate work accomplishments. Ability to develop and implement programs effectively. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS Primarily indoors in a climate-controlled environment. Occasional local and out-of-town travel for seminars, meetings, etc. Occasionally required to work beyond normal working hours. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Near vision enough to read and draft written communications or reports, both manually and machine generated. Speech and hearing enough to communicate in person and by telephone. Hearing enough to communicate in person and by phone. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).
    $23k-34k yearly est. Auto-Apply 10d ago
  • Workforce Development Specialist - City

    The City of Oklahoma City 3.7company rating

    Staff development coordinator job in Oklahoma City, OK

    PAY Pay Range: 516 Hourly Rate: $35.46 - $54.26 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards JOB SUMMARY This position is located in the Administration Division of the Fire Department within the City of Oklahoma City and reports to an immediate supervisor. The Workforce Development Specialist aligns departmental goals with the City's overall business objectives and Human Resources (HR) strategies. ESSENTIAL JOB FUNCTIONS Identifying and improving the behaviors, culture, structures, and processes that help the department achieve its goals. Monitoring and supporting staffing, engagement, retention, recruitment, organizational development, and training efforts. Ensuring compliance with employment laws, policies, and procedures, while advising and supporting supervisors and employees on HR policies, compliance, and conflict or complaint resolution. Coordinating training and communication between labor relations and management. Reviewing and developing standard operating procedures (SOPs). Reviewing, facilitating, and creating testing materials and promotional processes, including assessment centers. Attending meetings with internal and external agencies, taking notes, and preparing memorandums. Researching, compiling, and preparing reports and special projects, and presenting written and verbal recommendations on complex matters. Maintaining and facilitating effective communication and collaboration between divisions, the department, City leadership, and outside agencies. Planning and developing methods and procedures for implementing new program functions and activities. Coordinating leave programs and ensuring accurate documentation, compliance, and timely communication. Partnering with the Talent Acquisition Management and Development Division to coordinate recruitment, candidate selection, onboarding, vacancy announcements, and new employee orientation. Assisting with labor negotiations, updating policies and procedures, and assisting with implementing changes. Ensuring completion of risk management investigation reporting. Performing other duties as assigned. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. MINIMUM QUALIFICATIONS Bachelor's degree or higher in public administration, business administration, human resources, psychology, or a related field. A minimum of two (2) years of progressive responsibilities related to administrative, human resources, or related experience. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of and ability to apply general administrative and managerial techniques and methods. Knowledge and understanding of business acumen and related tasks, tactics, and procedures of a large municipal Fire Department. Knowledge of general HR functions and administration practices. Knowledge of employment and labor relations laws, policies, and procedures. Knowledge of accreditation requirements and the ability to ensure the Fire Department's education programs meet defined quality standards. Knowledge of Fire Department-related tasks, tactics, and procedures of a large municipal Fire Department. Skill in advising on HR policies, procedures, labor relations, and employment laws. Skill in verbal and written communication while using tact and diplomacy. Skill in critically assessing and organizing a wide variety of information. Skill in analyzing large quantities of data and reaching sound conclusions. Ability to monitor and support staffing, engagement, retention, recruitment, organizational development, and training efforts. Ability to administer the Family Medical Leave Act (FMLA) ensuring accurate documentation, compliance, and timely communication. Ability to establish and maintain an effective working relationship with employees, municipal officials, other departments, outside agencies, and the public. Ability to plan, design, implement, and evaluate current systems and system improvements. Ability to develop long-range plans and evaluate work accomplishments. Ability to develop and implement programs effectively. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS Primarily indoors in a climate-controlled environment. Occasional local and out-of-town travel for seminars, meetings, etc. Occasionally required to work beyond normal working hours. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Near vision enough to read and draft written communications or reports, both manually and machine generated. Speech and hearing enough to communicate in person and by telephone. Hearing enough to communicate in person and by phone. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).
    $23k-30k yearly est. Auto-Apply 10d ago
  • Workforce Development Specialist - City

    OKc 4.6company rating

    Staff development coordinator job in Oklahoma City, OK

    PAY Pay Range: 516 Hourly Rate: $35.46 - $54.26 The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy. APPLICATION, HIRING, AND BACKGROUND When completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided. Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background Checks If you have questions, check out the: Frequently Asked Questions TOTAL REWARDS At the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer: Competitive pay An average of $22,000 annually contributed toward your benefits and retirement A comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and development Explore all the ways we invest in you: City of Oklahoma City Total Rewards JOB SUMMARY This position is located in the Administration Division of the Fire Department within the City of Oklahoma City and reports to an immediate supervisor. The Workforce Development Specialist aligns departmental goals with the City's overall business objectives and Human Resources (HR) strategies. ESSENTIAL JOB FUNCTIONS Identifying and improving the behaviors, culture, structures, and processes that help the department achieve its goals. Monitoring and supporting staffing, engagement, retention, recruitment, organizational development, and training efforts. Ensuring compliance with employment laws, policies, and procedures, while advising and supporting supervisors and employees on HR policies, compliance, and conflict or complaint resolution. Coordinating training and communication between labor relations and management. Reviewing and developing standard operating procedures (SOPs). Reviewing, facilitating, and creating testing materials and promotional processes, including assessment centers. Attending meetings with internal and external agencies, taking notes, and preparing memorandums. Researching, compiling, and preparing reports and special projects, and presenting written and verbal recommendations on complex matters. Maintaining and facilitating effective communication and collaboration between divisions, the department, City leadership, and outside agencies. Planning and developing methods and procedures for implementing new program functions and activities. Coordinating leave programs and ensuring accurate documentation, compliance, and timely communication. Partnering with the Talent Acquisition Management and Development Division to coordinate recruitment, candidate selection, onboarding, vacancy announcements, and new employee orientation. Assisting with labor negotiations, updating policies and procedures, and assisting with implementing changes. Ensuring completion of risk management investigation reporting. Performing other duties as assigned. VETERANS PREFERENCE Honorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement. MINIMUM QUALIFICATIONS Bachelor's degree or higher in public administration, business administration, human resources, psychology, or a related field. A minimum of two (2) years of progressive responsibilities related to administrative, human resources, or related experience. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of and ability to apply general administrative and managerial techniques and methods. Knowledge and understanding of business acumen and related tasks, tactics, and procedures of a large municipal Fire Department. Knowledge of general HR functions and administration practices. Knowledge of employment and labor relations laws, policies, and procedures. Knowledge of accreditation requirements and the ability to ensure the Fire Department's education programs meet defined quality standards. Knowledge of Fire Department-related tasks, tactics, and procedures of a large municipal Fire Department. Skill in advising on HR policies, procedures, labor relations, and employment laws. Skill in verbal and written communication while using tact and diplomacy. Skill in critically assessing and organizing a wide variety of information. Skill in analyzing large quantities of data and reaching sound conclusions. Ability to monitor and support staffing, engagement, retention, recruitment, organizational development, and training efforts. Ability to administer the Family Medical Leave Act (FMLA) ensuring accurate documentation, compliance, and timely communication. Ability to establish and maintain an effective working relationship with employees, municipal officials, other departments, outside agencies, and the public. Ability to plan, design, implement, and evaluate current systems and system improvements. Ability to develop long-range plans and evaluate work accomplishments. Ability to develop and implement programs effectively. COMPETENCIES One City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made. Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind. Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcome] takes initiative to fix it or escalates issues; (12) [Core Value Own the Outcome] follows through on commitments; (13) [Core Value Own the Outcome] speaks up when accountability is missing. Keep Getting Better (Commitment to Continuous Improvement) (1) Recognizes opportunities for improvement with regard to programs, policies, procedures, practices, and processes; (2) understands and is able to apply the principles, methods, and tools of quality improvement; (3) collects, examines, analyzes, and interprets data from a variety of sources; (4) makes data-driven recommendations/decisions and achieves results; (5) [Core Value Keep Getting Better] takes time to reflect and act on what is working and what is not; (6) [Core Value Keep Getting Better] learns from mistakes without blaming; (7) [Core Value Keep Getting Better] supports self and other's development and growth. Empathetic Leadership (1) Fosters a workplace where employees are engaged; (2) seeks to know and learn about, and respects the values, attitudes, and beliefs of others; (3) welcomes varied ideas, perspectives, and thoughts when carrying out the work of the organization and making decisions; (4) builds trust through transparency, open communication, feedback, consistency, and humility; (5) seeks to build high performing teams through practices that demonstrate a commitment to hiring the most qualified candidates; promotes advancement opportunities for all (e.g., coaching, mentoring, providing personal and professional development opportunities); (6) resolves conflict and maintains effective working relationships with others through open dialogue, collaboration, empathy, active listening, understanding, tact, diplomacy, and professionalism; (7) treats others with fairness and dignity; (8) demonstrates emotional maturity; and (9) recognizes contributions and celebrates accomplishments. Note: This competency is not applicable for employees who are not supervisors. Judgment (1) Plans, coordinates, and executes business functions efficiently, effectively, and in a fiscally responsible manner; (2) identifies risks and develops and implements measures to avoid, mitigate, or minimize those risks; (3) makes effective, timely, well-informed, objective, and transparent work-related decisions; (4) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (5) uses resources effectively to achieve results aligned with organizational priorities; (6) applies understanding of financial management/budgeting principles to ensure decisions are fiscally sound and responsible and in accordance with policies, procedures, processes, rules, regulations, and laws; (7) makes business decisions that drive positive, fiscally responsible performance; (8) manages ambiguity, business insight, financial acumen, makes decisions using data and insight that achieves the best outcome for the department and City. Talent Development (1) Provides tools, materials, equipment, and resources; (2) provides performance feedback, coaching, mentoring, encouragement, and support; (3) discusses personal and professional goals; (4) provides formal and informal learning and development opportunities that support achievement of personal and professional goals; (5) attracts and develops talent; (6) manages performance throughout the department or City; (7) sets the leadership tone for area of responsibility. Note: This competency is not applicable for employees who are not supervisors. Strategic Thinking (1) Thinks conceptually, imaginatively, and systematically; (2) envisions the future; (3) defines the vision, direction, and goals; (4) develops a road map for achievement; (5) anticipates change and plans for it; (6) considers long-term value and consequences; (7) influences others to achieve results; (8) understands where the organization is headed; knows the organization's mission and functions, and how its social, political, and technological systems work; (9) aligns business strategies to long-term success of the City; (10) sets the vision, direction and compelling course of action; (11) operates effectively within the systems, programs, policies, procedures, codes, ordinances, rules, and regulations of the organization; (12) knows industry and stays ahead of best practices; (13) understands the political environment, management priorities, staff roles and responsibilities, and grasps external factors impacting the organization; (14) identifies when issues need to be escalated to higher authorities and effectively alerts appropriate officials. Agility (1) Values collaboration, communication, and feedback and is flexible and open to new ideas; (2) learns rapidly and transforms learning into action; (3) examines processes and practices to perform work most effectively; (4) demonstrates courage and willingness to take calculated risks; (5) assesses readiness; proposes new approaches, methods, and technologies plans, implements, and evaluates change in a transparent, positive, and thoughtful manner; (6) exhibits emotional maturity and stability, effectively manages conflict, and remains optimistic and calm during stressful situations; (7) rapidly adapts to change and leads others through change, while producing tangible results and identifying new opportunities. WORKING CONDITIONS Primarily indoors in a climate-controlled environment. Occasional local and out-of-town travel for seminars, meetings, etc. Occasionally required to work beyond normal working hours. Note: Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department. PHYSICAL REQUIREMENTS Near vision enough to read and draft written communications or reports, both manually and machine generated. Speech and hearing enough to communicate in person and by telephone. Hearing enough to communicate in person and by phone. Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. OTHER DETAILS Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card. Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at **************. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department's Employee and Labor Relations Division. Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment. If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants. If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test. A copy is also available at the link below: HRB 25-01 Drug and Alcohol Testing Procedure If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test. If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination. AN EQUAL OPPORTUNITY EMPLOYER If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling ************. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, religion, sex (including pregnancy, actual or perceived sexual orientation, and gender identity and/or expression), national origin, age, disability (mental or physical) and genetic information (including family medical history).
    $20k-36k yearly est. Auto-Apply 10d ago
  • Workforce Development Adjunct

    Rose State College 3.7company rating

    Staff development coordinator job in Oklahoma City, OK

    Job Description WORKFORCE DEVELOPMENT ANNOUNCES OPENINGS FOR ADJUNCT INSTRUCTORS The Workforce Development division facilitates professional training for adult learners and provides established industry related certification preparation and credentialing as part of our commitment to the local community. We seek to provide in-demand courses that directly benefit our local businesses, schools, and surrounding government organizations. We are dedicated to preparing our students for success in the workplace and helping each of them to achieve their personal goals through an experienced staff that delivers quality instruction which provides students with the knowledge, skills, and abilities necessary to enter and/or excel in the workplace. Adjunct professors are an integral part of our division and bring work-related experience, technological skill, application, and innovative approaches to education into the classroom. Openings for Adjunct Instructor(s) may be available in the following areas of study: Python coding and software development Linux system administration and operating system Web Development, graphic design Art: painting, drawing, other media Micro-credential topics Data Base Administration Minimum Qualifications: Qualifications vary depending on area of study. Generally, a Bachelor's degree in the teaching discipline with college teaching experience is required. Key combinations of college education, industry-recognized certifications and some college teaching experience may also be considered. Pay Rate: $55 per class; $30 per curriculum development hour. Note regarding re-applying: Adjunct announcements are limited to one application per applicant. However, adjunct position announcements are refreshed on the first Friday of each month. Adjunct candidates wishing to update their credentials or request reconsideration may re-apply accordingly. An unofficial degree conferring transcripts and/or verifiable completion certificates must be received by this office for formal consideration; however, should an offer of employment be extended, official transcripts are required. All finalists may be subject to a background check and/or drug test. Must be eligible to work in the United States. Rose State College's Annual Security Report, including VAWA disclosures, is located at ********************************************************************* Rose State College is an Equal Opportunity Employer In accordance with the Americans with Disabilities Act, reasonable accommodations in the application process will be provided upon written request. 6420 SE 15th STREET ~ MIDWEST CITY, OK ~ 73110-2799 Powered by ExactHire:156481
    $30k-34k yearly est. 24d ago
  • Training Specialist II

    Oklahoma State Government

    Staff development coordinator job in Oklahoma City, OK

    Job Posting Title Training Specialist II Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC Professional Development Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $48,229.27 Basic Purpose: Positions in this job family are assigned responsibilities involving the training and professional development of employees in various topics or skills. This includes the preparation of lesson plans and other materials to be used in conducting training, scheduling and coordinating various workshops, classes or seminars, conducting training in a variety of settings and/or facilitating a variety of meetings or seminars. Typical Functions: · Provides training, instruction, and specialized courses (such as, but not limited to, self-defense, instructor development, PREA, professional development, and effective succession planning) for the agency. · Conducts job analyses and assessments to evaluate employee training needs and evaluates training programs. · Designs, develops and updates training courses and curriculum; conducts research as necessary; prepares lesson plans, participant manuals, videos and graphics. · Conducts classroom training, workshops or seminars to increase the knowledge and skills of employees in various subjects or tasks. · Prepares training reports and maintains training records on participants. · Schedules and coordinates training sessions and locations. · May provide supervision to other training officers in planning and conducting correctional training programs. · Provides interpretation and guidance to department staff and assists with the development of division policy and procedure. · Coordinates department or division training or organizational development programs. · Researches and selects the best platform(s) to deliver and utilize training materials. Level Descriptor: This is the career level of this job family where employees are assigned responsibility for a full range of activities in developing and presenting training courses and programs. This includes preparation of curriculum, designing participant manuals, collecting appropriate videos and other materials, and conducting or facilitating training, meetings, seminars or other discussions in various settings. Limited responsibilities may be assigned for providing guidance or training to others in developing and conducting employee training courses. Knowledge, Skills, Abilities, and Competencies: Knowledge, skills and abilities required at this level include knowledge of adult education principles and techniques; of classroom and on-the-job training principles; of various types of equipment and materials used in conducting training; of curriculum development methods and techniques; and of software used for rapid online course development. Ability is required to conduct classroom training, workshops or seminars; to use video, audio and other types of equipment to present training; to gather information to use in developing training courses; to communicate effectively; to use small group facilitation tools; to establish and maintain effective working relationships with others; to plan and organize adult education courses and facilitation activities; and to plan and evaluate training activities. Education and Experience: Education and experience requirements at this level consist of a bachelor's degree plus one year of experience in education or training; or an equivalent combination of education and experience. Special Requirements: Extensive travel and occasional overnight stays are required. In order to perform necessary travel, applicants must possess a valid driver's license at the time of appointment and retain a valid driver's license while assigned to this job classification. Additional Job Description: Professional Development This is not a remote position. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact
    $48.2k yearly Auto-Apply 10d ago
  • Senior Corporate Trainer

    Communication Federal Credit Union

    Staff development coordinator job in Oklahoma City, OK

    Communication Federal Credit Union has proudly served its members for over 80 years, and Forbes recently ranked #1 Credit Union in Oklahoma. We are committed to our local communities, providing financial education, and supporting local organizations. We're passionate about the credit union philosophy of "People Helping People" and we empower our team members to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences. Our culture encourages trust, collaboration, and communication enabling each of our employees to impact our organization and the communities we serve. Benefits include: $1,000 Welcome Bonus after 90 days 11 Paid Holidays 200% 401(k) Match up to 5% Medical Plans with $5.00 Employee Only Per Pay Period Plan Dental, Vision, Short-Term Disability Insurance available Paid Basic Life, AD&D Insurance, and Long-Term Disability Join our team working to coordinate and conduct training sessions instructing individuals, teams, and overall organizational performance! Who You Are: Professional, well-developed written and oral communication skills. Extensive knowledge of educational process, principles of learning, interpersonal skills to train various personality types and learning styles. Strong organization skills, able to effectively prioritize deadlines and adapt to workflow changes and unexpected events. Organize and prioritize deadlines, adapt to workflow changes and unexpected events. Proficiency in Windows-based programs including Excel, Word & PowerPoint; ability to learn/teach core operating system. Working knowledge of financial institution functions. What You Will Do: Responsible for presenting on-site and virtual training sessions for Credit Union staff. - Includes initial training, ongoing seminars and continuing education. Assist VP of Education & Development in creating training for Credit Union staff, maintaining appropriate measurement. Ensure all training activities & materials meet organizational and statutory policies, work with Compliance Officer on regulatory requirements. Oversee and coordinate training visits to branches, ensure consistent application of policies and procedures across branch network. May require travel and periodic overtime to accomplish tasks or meet deadlines. Training, Education and Experience: Bachelor's Degree in Education or relevant field; Certification as Trainer preferred. Minimum 2 years' experience as Corporate Trainer or educator. We will consider any combination of education, training and experience to meet needs of position.
    $33k-51k yearly est. 55d ago
  • Professional Denials Coordinator

    Oklahoma Heart Hospital 4.5company rating

    Staff development coordinator job in Oklahoma City, OK

    Join Our Team at Oklahoma Heart Hospital (OHH) ONE TEAM. ALL HEART. At OHH, we believe that patient care is truly at the heart of everything we do. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Together with our physicians and caregivers, we're shaping the future of heart care in Oklahoma by serving the state and leading the nation. Why You'll Love Working Here: * Comprehensive Benefits: * Medical, Dental, and Vision coverage * 401(k) plan with employer match * Long-term and short-term disability * Employee Assistance Programs (EAP) * Paid Time Off (PTO) * Extended Medical Benefits (EMB) * Opportunities for continuing education and professional growth Please note that benefits may vary by position, and some roles (like PRN, Flex, Float, etc.) may have exclusions. For eligible positions, benefits start on your first day! We can't wait for you to join our heart-centered team! Location: Hartford: 7800 NW 85th Terrace, OKC OK 73132 Shift: Full-Time, Days Monday-Friday. Responsibilities The Professional Denials Coordinator will work on targeted insurance denials to improve collections and reduce open balances. They will deal with inpatient notices of admission, authorizations, and subsequent denials. The Professional Denials Coordinator will assist with first and second level appeals under the Denials Manager's guidance. The Denials Coordinator will assist in identifying trends and finding root causes to prevent future denials, providing high-impact findings to the Denials Manager. * Works under the guidance of a Denials Manager and Denials RN to prepare appeals on denials. * Defend and appeal claims, including researching root cause, collecting required information, adjusting the account as necessary, resubmitting claims and all appropriate follow up activities. * Submits requests to clarify clinical documentation for accurate coding of denials. * Works with Denials Analyst and Underpayments Coordinator to call attention to areas of opportunity or system/process errors. Qualifications Education: High school graduate or equivalent preferred. Experience: Minimum of two (2) years in professional/clinic Insurance Follow-Up or Denials. Clinical Denials experience is preferred; Epic experience is a plus but not required. CPC is strongly encouraged. Working Knowledge: Insurance collections and denials, with an emphasis on professional coding is preferred. As part of our team, you are empowered to work collaboratively with our physicians and other caregivers, and play an integral role in setting the standard for excellence in patient care. Every team member at OHH plays an integral role in our patients' experience. They are the reason OHH continues to serve the state and lead the nation. Be part of the future of cardiac care.
    $43k-78k yearly est. Auto-Apply 5d ago

Learn more about staff development coordinator jobs

How much does a staff development coordinator earn in Oklahoma City, OK?

The average staff development coordinator in Oklahoma City, OK earns between $30,000 and $63,000 annually. This compares to the national average staff development coordinator range of $45,000 to $88,000.

Average staff development coordinator salary in Oklahoma City, OK

$43,000
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