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Medical Support Specialist
Tandym Group
Support associate job in Sea Cliff, NY
A nonprofit organization on Long Island is actively seeking a new Medical Support Specialist to join their growing team in Nassau County. In this role, the Medical Support Specialist will play an integral role in facilitating high-quality care and seamless operations for residents with diverse behavioral and medical needs.
About the Opportunity:
Schedule: Monday to Friday
Hours: 8am to 4pm
Responsibilities:
Greet and onboard new residents upon arrival at the infirmary
Manage clerical duties, including maintaining medical records, preparing reports, processing documentation, handling communications, and updating specific sections of the electronic medical record (EMR)
Coordinate tasks related to billing and facilitate referrals through the EMR
Communicate with insurance providers to support residents' healthcare needs
Assist with prescription requests and oversee nursing schedules
Organize transportation arrangements, including those required under 29i medical transportation provisions
Facilitate resident admissions and intake processes, ensuring all necessary documentation is uploaded to the EMR
Support family and provider interactions, including securing consents and arranging introductory meetings
Oversee nursing team schedules, ensuring adequate coverage and filling gaps when needed
Plan and schedule medical appointments and coordinate transportation logistics
Communicate effectively with families, residents, and care teams to ensure seamless delivery of care
Generate reports as needed for resident care and operational requirements
Perform other duties, as needed
Qualifications:
Demonstrated commitment to Trauma-informed, Person-centered Care principles
Solid understanding of the needs of Vulnerable populations, including individuals with autism, developmental disabilities, and complex medical needs
Proficiency in digital tools, including the Microsoft Office suite and EMR systems
Dedication to anti-racist principles and fostering diversity, equity, and inclusion
Compliance with health and safety requirements, including immunizations or proof of immunity as mandated by New York State Public Health Law and related regulations
Desired Skills:
Associate's and/or Bachelor's Degree
$40k-70k yearly est. 1d ago
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Information Technology Specialist
Swimwear Anywhere Inc. 4.2
Support associate job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
$72k-112k yearly est. 1d ago
Freelance for IT Techs Developers Designers and Editors
Advanceqt.com
Support associate job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$42k-85k yearly est. 25d ago
Associate Application Support
Cantor Fitzgerald 4.8
Support associate job in New York, NY
This position performs a Level 2 Production Support role within Market Operations, ensuring the stability and daily operations of BGC's trading applications. The role supports trading activity across Credit, Rates, and FX, while also participating in core IT service management processes including Incident, Problem, and Change Management.
Qualifications:
Familiarity with Linux/Unix and Windows operating systems.
Strong analytical and troubleshooting ability with a problem-solving mindset.
Ability to multitask and prioritize effectively in a fast-paced environment.
Effective verbal and written communication skills for interacting with both technical and business teams.
Exposure to scripting languages (Python or Shell) is a plus.
Basic understanding of networking concepts such as latency, connectivity, and data flow.
Interest or foundational knowledge in Credit, Rates, or FX products.
Experience with SQL, FIX protocol, Git, or JIRA is beneficial but not required.
Responsibilities:
Monitor trading systems and respond to production issues across platforms in Credit, Rates, and FX.
Communicate with internal teams and external clients, providing timely updates and managing expectations through to resolution.
Troubleshoot application and connectivity issues by reviewing logs, monitoring dashboards, and performing basic system analysis.
Use internal tools such as Grafana, Splunk, and system dashboards to track platform health and investigate alerts.
Support and monitor scheduled jobs and automation tasks.
Assist with software releases, including environment checks and post-deployment validation.
Work closely with development, QA, infrastructure, and business teams to maintain production stability.
Follow ITIL-aligned processes for incidents, changes, and problem resolution.
$84k-125k yearly est. Auto-Apply 12d ago
On-site System Support Specialist (Mid-Level)
360 It Professionals 3.6
Support associate job in New York, NY
360 IT Professionals is a California base Minority Business Enterprise specializing in the field of IT Consulting and Staffing. Since our Inception we have been providing industry leading IT solutions for Staffing and Software Development. We have
more than
30 IT Staffing Services contracts
across USA and working
closely with
Fortune 500 Companies
and
Key Private sector Agencies.
We
are providing staffing support to more than
10 State Customers
across USA
and have successfully
staffed for more than 260 roles in last 6 months.
Job Description
Job Title:
On-site System Support Specialist (Mid-Level)
Duration:
24 months
Work Location: US-NY-New York
Openings: Multiple Openings
***
Local candidates preferred***
Position Description/Responsibilities:
Join a world leader in IT metrics and productivity! Computer Aid, Inc. (CAI) is a full service Information Technology outsourcing firm with more than 30 years of experience and a world leader in IT measurement and IT productivity.
Computer Aid, Inc. is looking for five Mid-Level On-site System Support Specialist with 3-5 years of experience!
These positions comes to us from our NY State contract for Hourly Based Information Technology Services and is located in New York, NY. New York City is the largest city in the United States and has something for everyone. There are innumerable things to experience in the Big Apple including basketball games and concerts at Madison Square Garden, plays on Broadway, Cirque du Soleil at Radio City Music Hall, and many other world famous tourist attractions.
Consider applying today as time is limited on these and other positions like it for the state of NY.
Qualifications
Position Requirements/Technical Skills:
OCFS has had the greatest success in implementing and supporting the CONNECTIONS application deployments when it has provided the end users on-site face-to-face support during deployment. Providing on-site support staff resources accelerates a caseworker's ability to successfully master how to utilize the new application properly and results in fewer case documentation errors and aids in user acceptance. The staff hired will provide one-to-one or small group on- site support to users in how to best utilize the updated and modernized application features and to how incorporate them into their business processes. The hired staff will understand and be able to translate the screen changes of the transformed CONNECTIONS for the end-users. These staff will also serve as the front line to identify software issues that could possibly occur when the application is first migrated and will also be able to quickly provide helpful information to users for features that require additional training or technical assistance.
Ongoing support of the system will be provided by a cadre of well-trained, experienced support staff will significantly help ease the transition for users as OCFS deploys new application
Daily Tasks will include but are not limited to the following:
Go on-site to local districts and voluntary agencies located within the New York City Region to assist caseworkers/supervisors in properly using the CONNECTIONS application.
Trouble shoot either via phone or while on-site application issues needing resolution.
Provide training support and technical assistance follow-up to CONNECTIONS users in using new CONNECTIONS functionality both prior to rollout and following the rollout.
Troubleshoot issues encountered on-site and provide information and data to help resolve identified problems
Assist in providing face-to-face support for an array of ad hoc OCFS initiatives that require a specialized response.
The ONE MANDATORY REQUIREMENT:
You must be a Mid-Level On-site System Support Specialist with documented employment experience of 3-5 years (36-60 months).
You must have experience in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms, beyond that of a Programmer.
You must be able to work without assistance.
Requested Desirable Qualifications:
The numbered qualifications below are not mandatory, but candidates should meet or exceed in duration and skill set target asked for, at least 3 of numbers 1 through 5.
36 months of experience providing actual on-site implementation assistance for a large scale automation effort.
36 months of experience in change management; planning and implementing change.
15 months of experience in implementing SACWIS systems in New York State or another state.
36 months of experience providing training and/or technical assistance in either a classroom or in a work environment.
Bachelor's Degree.
Additional Information
***local candidates preferred***
$87k-111k yearly est. 17h ago
Support Associate
Tory Burch 4.9
Support associate job in Manhasset, NY
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
* Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
* We have the best team in the world and believe in paying competitively and rewarding high performance.
* Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
* We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
* We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
* We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
* One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
* Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
* Occasional overnight travel may be required
* Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
* Adaptable - We change before we have to
* Entrepreneurial - We own it
* Collaborative - There's no "I" in Tory
* Client & Brand Focused - We put ourselves in Tory's shoes
* Live the Values - We show up for each other
* Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$32k-38k yearly est. Auto-Apply 36d ago
Trade Support Prime Synthetics Associate
Jpmorgan Chase 4.8
Support associate job in New York, NY
Join the Prime Finance Trading Services Team and develop you career at J.P. Morgan! As a Trade Support Senior Associate in the Prime Finance Trading Services team, you will be responsible for ensuring that all trades executed are entered completely and accurately into the Risk Management systems and liaising with various other teams on issues related to Cash Equity trades: e.g. Product Control, Sales, Sales Support, Cash and Derivative Settlements, Client Services, Reconciliations, Technology, Business Management.
The Prime Finance Trading Services Team is a part of the Corporate and Investment Bank which is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
**Job responsibilities**
+ Performs core start-of-day and end-of-day controls to ensure Risk is correctly represented for Front Office
+ Manages daily Equity Swap/derivative trade life cycle events (expiries, dividends, corporate actions, etc.)
+ Ensures all trade capture and reporting exceptions are verified, cleared and escalated appropriately in a timely manner
+ Liaises with various other Front Office, Middle Office and Back Office Teams on issues related to Cash Equity trades
+ Performs continuous improvement of the pre and post trade controls environment
+ Maximizes trade processing STP (Straight-through processing ) through tactical problem solving and root cause analysis
+ Produces analysis for the trading desks and senior management
+ Provides input into core projects including; industry-wide initiatives, regulatory, trading strategy, operational programs
**Required qualifications, capabilities, and skills**
+ Strong security and derivative products knowledge
+ Operational experience
+ Sound understanding of Equity Swaps, Cash Equities, Derivative products, trading workflows and corporate actions
+ Experience in supporting Trading Desks in Prime/ Hedge Fund business
+ Familiarity of various risk management systems and an advanced MS Excel skills
+ Strong PC Skills : in particular Excel, Word and PowerPoint
+ Excellent Analytical skills
+ Excellent oral and written communication and presentation skills
+ Confidence to communicate with senior managers effectively
+ Strong problem-solving skills
+ Strong work ethic and the ability to adapt to different business needs
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
New York,NY $79,800.00 - $110,000.00 / year
$79.8k-110k yearly 16d ago
IT Service Desk Specialist
Janus Henderson Investors 4.8
Support associate job in New York, NY
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
+ Provide high-touch, white glove IT support to executives and staff in the New York City office, ensuring a seamless and professional user experience.
+ Deliver remote and onsite technical support to global employees across multiple time zones.
+ Diagnose and resolve hardware, software, and network issues promptly and effectively.
+ Manage and maintain IT assets including laptops, mobile devices, AV systems, and peripherals.
+ Partner with global IT teams to ensure consistent service delivery and alignment with support standards.
+ Facilitate onboarding and offboarding processes, including device setup, account provisioning, and user orientation.
+ Maintain detailed documentation of support requests, resolutions, and asset inventory.
+ Support and maintain meeting room technology and video conferencing systems to ensure reliability and ease of use.
+ Identify and implement opportunities for process improvement to enhance IT service quality and efficiency.
+ Carry out other duties as assigned.
What to expect when you join our firm
+ Hybrid working and reasonable accommodations
+ Generous Holiday policies
+ Paid volunteer time to step away from your desk and into the community
+ Support to grow through professional development courses, tuition/qualification reimbursement and more
+ Maternal/paternal leave benefits and family services
+ Complimentary subscription to Headspace - the mindfulness app
+ Corporate membership to ClassPass and other health and well-being benefits
+ Unique employee events and programs including a 14er challenge
+ Complimentary beverages, snacks and all employee Happy Hours
Must have skills
+ Minimum of 3 years of experience in IT support or service delivery, ideally within a global organization.
+ Strong proficiency in Windows, mac OS, Office 365, and commonly used enterprise applications.
+ Exceptional communication and interpersonal skills with a strong customer service orientation.
+ Proven experience supporting VIPs or executive-level users in a high-demand environment.
+ Ability to work independently, prioritize tasks, and thrive in a fast-paced setting.
+ Familiarity with ITIL practices and service management platforms such as ServiceNow.
+ Must possess experience with Active Directory and Multi-Factor Authentication (MFA).
Nice to have skills
+ Experience with iOS and Mac management tools is a plus.
Supervisory responsibilities
+ No
Potential for growth
+ Mentoring
+ Leadership development programs
+ Regular training
+ Career development services
+ Continuing education courses
Compensation information
The base hourly range for this position is $38.46 -$40.87. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025.
Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at **************************** .
#LI-LN2
Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here (**************************************** .
Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
$38.5-40.9 hourly 40d ago
Contract Market Operations Support
Shulman Fleming & Partners
Support associate job in New York, NY
MUST be local to the Tri State-Area, and be available to work all 3 shifts on rotation: 7am to 3pm, 8am to 4:30pm and 11am to 7pm
Qualifications:
Analyst with 10+ years of overall experience in financial services and technology domains.
Proven expertise in Collateral Management (COLLINE) , Marginsphere , Murex and strong technical proficiency in Unix, Shell scripting, and SQL.
Highly skilled and expert in all technical aspects of Colline application (System setup, Vendor Vermeg Third-Party Agent, Third-Party Custodian, Databases and SWIFT/AcadiaSoft connectivity) , user support.
Unix & Shell Scripting: Hands-on expertise in developing, testing, and deploying scripts for automation and release management.
Adept at managing end-to-end system setups, vendor integrations, and SWIFT/AcadiaSoft connectivity within COLLINE environments.
Experienced in change management, process optimization, and cross-functional collaboration to deliver high-quality solutions in complex banking environments.
Experienced with Tidal jobs.
$38k-62k yearly est. 26d ago
Deal Desk Specialist - Grata
Datasite 4.4
Support associate job in New York, NY
Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing
and more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Firmex, Grata, and Sherpany. They all, collectively, define the future for business growth.
Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish.
Get started now, we look forward to meeting you..
Job Description:
Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.
We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 1K customers and has been widely recognized as the market leader by G2, PE Wire, and more.
We are looking for a Deal Desk Specialist to join our team!
Grata's GTM Operations team sits at the center of revenue execution, partnering closely with Sales, CS, Finance, and Leadership to ensure smooth commercial operations and high-velocity deal flow. As a Deal Desk Specialist, you will play a critical role in enabling our sellers to move quickly and confidently while maintaining pricing integrity, accurate deal structure, and operational excellence. This is an exciting opportunity to join a fast-growing organization, build scalable processes, and have a direct impact on revenue outcomes.
Grata is a hybrid company, which means our employees work from our NYC office (near Bryant Park) on Mondays, Tuesdays and Thursdays.
At Grata, we will expect you to:
Serve as the primary partner to Sales for deal structuring, pricing guidance, and contract readiness across new business and expansions.
Review deal terms for accuracy, compliance, and margin impact, ensuring alignment with internal policies and financial guardrails.
Manage the quote-to-contract workflow, including approvals, documentation, and coordination across Sales, Finance, and Legal.
Maintain and improve deal desk processes, templates, and playbooks to support high-volume deal flow and reduce friction for reps.
Analyze deal trends, discount patterns, and commercial risks to provide insights that support revenue strategy and leadership decision-making.
What we are looking for:
1-3 years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a similar analytical function.
An understanding of SaaS commercial motions, pricing, quoting, and contract workflows for a variety of deal structures.
High attention to detail with the ability to manage many deals simultaneously while maintaining accuracy and speed.
Proficiency in Salesforce and Excel (required) with the ability to navigate DealHub CPQ, approval workflows, and opportunity management best practices.
Excellent communication and cross-functional partnering skills; able to balance rep enablement with operational and financial discipline.
#LI-Grata
The base salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time.
$71,300.00 - $118,300.00
Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.
$71.3k-118.3k yearly Auto-Apply 23d ago
Temporary Support Associate-Holiday
Coach 4.8
Support associate job in White Plains, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.
Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
The
Sales
SupportAssociate
role
is
an integral
part
of
the
store's
overall
success
and efficiency;
demanding
direct
attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers
through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective
work,
supporting the
flow
of
product
from
the
moment
of
receipt
through the
point
of
sale
is
essential
to this
role.
Sample of tasks required of role:
CASH
WRAP:
Greeting the customer with a smile and with eye contact and offering your name
Interact genuinely and naturally with the customer
Read cues and determine customers' needs
Conduct email/name capture, where permitted by law
Maintain accuracy when operating POS
Maintain cash wrap organization and cleanliness
Suggest multiple add‐ons and sell gift cards
Maintain cash and POS media accurately and in compliance with Coach policy
Create lasting impression by genuinely thanking customer and provide reason to return
Represent Coach brand appropriately
STOCKROOM
/
WAREHOUSE:
Receive shipment and transfers
Notify Store Management when new product arrives
Scan cartons/transfers, verifying store information is correct
Communicate all discrepancies to Store Management
Process shipment/transfers according to Coach standards and timeframes
Organize and clean stock room daily; to include offsite / remote warehouse as applicable
Shift/organize product in the stockroom; react to sell through and make room for new product
Manage stock levels/product ownership in back-of-house and sales floor
Prepare and conduct regular cycle counts, as directed
Participate in store physical inventory counts, as scheduled
Maintain Company Loss Prevention standards
SALES
FLOOR:
Regularly analyze sales floor to assess replenishment needs
Replenish sales floor/assigned zone
React to sell through and execute visual merchandising needs.
Support sales floor activities, as directed
Effectively communicate information pertaining to price points, features/benefits, color and stock availability to multiple customers
Respond to customer requests confidently; partner with sales team or Store Management, when needed
Upkeep housekeeping standards
Competencies required:
Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.
Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.
Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.
Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.
Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.
Additional Requirements
Experience: 1- 3 years of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days (including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).
Note
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This
document
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a sample
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job duties
and responsibilities
and does
not
include
an exhaustive
list
of
all
performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at **************
Our Competencies for All Employees
Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **************
Work Setup
BASE PAY RANGE $16.50 TO $19.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
$16.5-19 hourly 60d+ ago
Temporary Support Associate
Tapestry, Inc. 4.7
Support associate job in Garden City, NY
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Job Description - U.S. Retail & Outlet Only Reports to: Store Manager
Temporary Fulfillment Associate
The Temporary Fulfilment Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers.
Among other things, individuals in this role will:
* Receive and process incoming stock deliveries
* Communicate inventory discrepancies to Management
* Shift/organize product as sell through occurs and new inventory arrives
* Utilize the Order Management System (OMS): Locate stock for customer orders
* Utilize the OMS: Package and ship customer orders
* Help ensure and maintain adequate product supply levels by communicating needs to management
* Follow the Company's Asset Protection standards
* Uphold housekeeping standards
Requirements:
* High school diploma or equivalent
* Basic computer skills
* Ability to execute at a fast pace
* Attention to detail and accuracy
* Able to climb, bend and kneel; able to lift and carry up to 25 lbs. at a time
* Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends and holidays
* Must be available to work October 15 through January 1
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action, employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer,
training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law. Visit Coach at **********
* Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Coach at **********com.
Work Setup
BASE PAY RANGE $15.00 TO $19.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123665
$15-19 hourly 60d+ ago
Service Desk Specialist
Astreya 4.3
Support associate job in Greenwich, CT
What this Job Entails:
We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for internal end-user software, hardware, and connectivity. We are looking for a driven, self-directed, technical professional who can work both independently and with the broader support team. The End User Support team is singularly focused on delivering a seamless technology experience for all users. The right candidate is capable of quickly and efficiently resolving a wide range of technical issues while providing top-tier customer service to our end users.
Scope:
Works on complex assignments requiring a high degree of initiative
Requires minimal oversight and is proactive. May act as a team leader.
Your Roles and Responsibilities:
Identify, triage, troubleshoot, diagnose, and resolve complex technical problems via in person, phone, chat, and email-based support channels.
Troubleshoot technology issues related to hardware, software, user accounts, trading environments, operating systems and mobility
Fulfill IT hardware requests requiring delivery, setup, or low-level hardware troubleshooting for end users in the office you're based in.
Escalate issues to senior members of the technical support team, infrastructure teams, platform engineering teams, and/or third-party vendors to ensure end user issues are fixed at their root and do not recur.
Provide excellent customer service experiences for all end users, traders, and senior leadership, acting as the end user's advocate ensuring their issues are fully fixed and they have an optimal IT experience.
Collaborate effectively with both local and remote or distributed team members to accomplish small support tasks and large technical projects.
Required Qualifications/Skills:
5+ years of relevant technical support experience in a medium to large, complex, and fast-moving enterprise environment.
Advanced knowledge of Windows, mac OS, Linux, iOS, Android, networking, and information security topics.
Working knowledge of Active Directory, Azure, Intune, DNS, DHCP, Microsoft Exchange, TCP/IP, and VPN.
Working knowledge of messaging platforms, telecommunication tools, collaboration tools, and video conferencing (e.g., WebEx, MS Teams, Zoom).
Ability to communicate effectively and professionally across all settings to technical and non-technical audiences of all tenure and seniority.
Physical Demand & Work Environment:
Full time on site in an office environment
Ability to lift and carry 50 pounds or more of equipment safely, multiple times per day.
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$40.92 - $64.62 USD (Hourly)
Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
$45k-60k yearly est. Auto-Apply 60d+ ago
Service & Support Specialist
Ponce Bank 3.7
Support associate job in New York, NY
Impact Supports the Bank's performance, profitability, and reputation by serving as a trusted internal service partner. Provides timely, accurate, and professional support to employees across the organization, ensuring operational efficiency, and compliance.
Responsibilities
The Service & Support Specialist is the primary point of contact for employees seeking assistance with bank processes, systems, and operational procedures through the internal support hotline. This role ensures prompt resolution of inquiries, identifies opportunities for process improvement, and strengthens employee knowledge through guidance and training. The Specialist collaborates across departments and participates in testing new systems and functionality to ensure employees have the resources needed for the delivery of excellent service to customers.
Essential Functions
* Serve as the first point of contact for internal hotline support inquiries across all departments.
* Provide expert guidance on operational procedures, account maintenance, system navigation, and basic technology troubleshooting.
* Log, track, and resolve support requests.
* Collaborate with front-line staff and specialized departments (Operations, IT, Compliance, etc.) to ensure accurate and consistent communication and timely resolution of escalated issues.
* Create, update, and share internal support documentation, FAQs, and training resources.
* Participate in testing, upgrades, and implementation of new core and third-party systems.
* Regularly analyze support trends and recommend system enhancements, workflow improvements, and staff training initiatives.
* Stay current with bank products, services, policies, and regulatory requirements to provide accurate support.
* Proactively identify knowledge gaps and recommend development opportunities for staff.
* Occasional travel to other locations as needed to ensure operational consistency, employee support, and service excellence.
Ancillary Functions
* Assures adherence to Bank policies and procedures and federal and state regulatory requirements.
* Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed.
* Perform tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Mandatory Training Curricula
Training is required of all Bank staff as related to regulatory mandated compliance topics and courses required for specific job functions. Career enhancement training courses are also available. Please refer to course catalog and management for details.
Competencies (refer to Competencies Library)
Skills
* Excellent verbal and written communication skills (Spanish a plus).
* Strong customer service, active listening, and interpersonal skills.
* Ability to remain calm and professional under pressure.
* Strong organizational and time management skills.
* Knowledge of retail bank products, services, and related operating procedures.
* Familiarity with current banking regulations and compliance standards.
* Proficiency with Microsoft Office, core banking systems, and web-based platforms.
* Experience with case management or ticketing systems preferred.
Physical Demands
The physical and related demands described in this section are representative of those that must be met by an employee to successfully perform the essential functions of this job. This job is mostly sedentary in nature but may occasionally involve lifting files and other materials that weigh up to 20 lbs. Employees in this job must be able to work in an office environment during regular business hours where they come into regular and frequent contact with internal and external customers and other members of the public. Therefore, employees in this position are expected to have consistently positive interactions with the public.
Education/Training
Associate's degree or equivalent in Business, Finance, or a related field preferred.
Experience
Minimum of two (2) years of experience in retail banking, banking operations, call center, or employee support roles.
Salary Range $60,332 - $70,000
Your work powers purpose-and service makes it possible.
Behind the scenes, our back-office professionals are the driving force of our mission. Through service in operations, lending, compliance, marketing, or IT, your expertise fuels innovation and ensures we deliver on our promise of community-first banking.
Join a team where your role isn't just essential-it's transformative, making a direct impact on the people and communities we proudly serve.
Ponce Bank participates in the E-Verify program.
$60.3k-70k yearly 57d ago
Associate-IT BSD OMS Team
Con Edison, Inc. 4.9
Support associate job in New York, NY
Come join us at Con Edison as an Associate. You'll play a hands-on role diagnosing system issues and shaping robust solutions alongside experienced engineers. This includes designing, coding in C# .Net, Python, Azure AI Search, Azure AI Foundry, Oracle and SQL DB, testing, documenting, problem solving, and training. These OMS systems include, but are not limited to, the Outage Management System (OMS), Outage Map, Oracle Utilities Analytics and Distribution Control Center applications. Your work will leverage knowledge of distributed multi-tiered systems, algorithms, relational databases, and object-oriented design across multiple languagesgiving you a clear path to grow technically while making a real impact on critical utility systems and the customers we serve. If this is you, we want to hear from you! Required Education/Experience
* Bachelor's Degree and a minimum of one year of work experience including cumulative work or equivalent internship/co-op experience OR Six months of Con Edison co-op or internship experience.
Preferred Education/Experience
* Bachelor's Degree with a specialization in Computer Science, Information Technology, Engineering, or related focus.
Relevant Work Experience
* Exposure to design and coding across one or more platforms and languages as appropriate, required.
* Exposure to methods relating to application design, software development, and automated testing, required.
* Practical understanding of object-oriented design and coding with variety of languages, required.
* Exposure to Azure AI Search, Azure AI Foundry and AI related Technologies, required.
* Exposure to Operational Data Center Environments, preferred.
* Understanding of Waterfall, Agile or other rapid application development methods, preferred.
* Capable of working independently or with a team, preferred.
* Is passionate about problem solving, preferred.
* Leadership, talent development and team minded qualities are a plus, preferred.
* Demonstrates the value in taking an iterative and agile approach, preferred.
* Has a strong sense of ownership and is not afraid to speak up, preferred.
* Collaborative, curious, empathetic, open-minded, innovative, preferred.
Skills and Abilities
* Strong written and verbal communication skills
* Promotes information sharing
* Effective interpersonal skills
* Demonstrated problem solving skills
Licenses and Certifications
* Driver's License Required
Additional Physical Demands
* The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Core Responsibilities
* Under general supervision, develops, maintains, and supports computer systems of the IT BSD Outage Management Systems (OMS) Department. This includes designing, coding in C# .Net, Python, Azure AI Search, Azure AI Foundry, Oracle and SQL DB, testing, documenting, problem solving, and training. These OMS systems include, but are not limited to, the Outage Management System (OMS), Outage Map, Oracle Utilities Analytics and Distribution Control Center applications.
* Supports the OMS Systems by assisting in the development of new functionality using C# .Net, Python, Azure AI Search, Azure AI Foundry, Oracle and SQL DB. This involves preparing documentation, coding as required, testing, and problem solving.
* Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation.
* Meet with clients and makes recommendations for requirements analysis.
* Collaborate with field personnel, control center operators and third-party vendor to facilitate SCADA updated and changes. Writes programming specifications with guidance, based on systems design for small to medium changes.
* Design and code software applications and demonstrate a theoretical understanding of the Software Development Life Cycle.
* Support and maintain the company's end-to-end outage management ecosystem, including the public-facing Outage Map and internal outage management and reporting tools for storm restoration.
* Collaborate with other software engineers on the various layers of infrastructure for our applications.
* Work with vendors to install software packages and/or supports the application environment.
* Perform unit, integration and system testing and sets up user acceptance testing for small to medium sized projects.
* Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation.
* Provide application server and desktop support and maintenance for vendor provided packages.
* Troubleshoot production problems, perform high-level applications testing for technology upgrades, prepares routine maintenance changes on small to medium projects for move to production.
$103k-130k yearly est. 19d ago
IT DD M&A Senior Associate - Cloud & Infrastructure
RSM 4.4
Support associate job in New York, NY
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM is seeking a Senior Associate for IT M&A Due Diligence to join our Transaction Advisory Services (TAS) practice. This is an exciting opportunity to become part of an established, nationally award-winning team experiencing exceptional growth.
Role Responsibilities
* Lead fast-paced technology due diligence engagements for private equity (PE) and strategic clients.
* Assess existing client infrastructure and document the 'as-is' environment; identify risks related to compliance, operations, revenue, and growth.
* Plan, organize, and manage network-related workstreams and projects.
* Design detailed network solutions for on-premises environments (LAN/WAN, Data Center), cloud platforms (AWS, Azure), and network security (Firewalls, IDS/IPS).
* Collaborate with team members to develop technology strategy and planning deliverables for complex carve-out and integration transactions.
* Produce high-quality, value-driven diligence reports; participate in client meetings critical to transaction closure (e.g., representation and warranties).
* Identify pre- and post-close business opportunities and contribute to go-to-market strategies.
* Lead teams by generating a vision, establishing direction, motivating members, fostering trust, leveraging diverse perspectives, and coaching staff.
Qualifications and Experience
* Proven success in a professional services firm or large consultancy.
* Minimum 3 years of experience designing, building, and deploying networking/infrastructure solutions, including working with external client-facing teams on fast-paced consulting engagements.
* Experience working with private equity clients, leading and executing due diligence or post-close carve-outs and integrations for deals ranging from $100M to $1B in enterprise value.
* Bachelor's degree required; Master's degree preferred.
* Experience developing and supervising staff, both on engagements and in their professional growth.
* Demonstrated ability to identify and address client needs, including building and maintaining meaningful client relationships.
* High degree of integrity and confidentiality.
* Willingness to travel up to 50%, as needed.
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $81,400 - $153,500
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
$81.4k-153.5k yearly Easy Apply 60d+ ago
PT Support Associate - Seasonal
Tory Burch 4.9
Support associate job in Garden City, NY
We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.
Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.
You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!
Life @ToryBurch is Special Because:
When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
We have the best team in the world and believe in paying competitively and rewarding high performance.
Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.
This Role is Tailor-Made for You Because:
You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!
A Day in the Life:
The typical day is… atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.
To Land This Role:
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts
Occasional overnight travel may be required
Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time
Why You'll Want to Join Our Team:
Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!
How We Work Together
Adaptable - We change before we have to
Entrepreneurial - We own it
Collaborative - There's no “I” in Tory
Client & Brand Focused - We put ourselves in Tory's shoes
Live the Values - We show up for each other
Functional Expertise - We're constantly learning and growing
#TeamTory Values
We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.
Compensation Range
The compensation range for this position is 17.00 USD - 20.00 USD. Our offer will be based on your relevant experience and work location.
Benefits Information
We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life. Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.
Equal Employment Opportunity Statement
Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
Disability Accommodation
Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact ***************************.
$31k-38k yearly est. Auto-Apply 60d+ ago
IT Service Desk Specialist
Janus Henderson Group 4.8
Support associate job in New York, NY
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
* Provide high-touch, white glove IT support to executives and staff in the New York City office, ensuring a seamless and professional user experience.
* Deliver remote and onsite technical support to global employees across multiple time zones.
* Diagnose and resolve hardware, software, and network issues promptly and effectively.
* Manage and maintain IT assets including laptops, mobile devices, AV systems, and peripherals.
* Partner with global IT teams to ensure consistent service delivery and alignment with support standards.
* Facilitate onboarding and offboarding processes, including device setup, account provisioning, and user orientation.
* Maintain detailed documentation of support requests, resolutions, and asset inventory.
* Support and maintain meeting room technology and video conferencing systems to ensure reliability and ease of use.
* Identify and implement opportunities for process improvement to enhance IT service quality and efficiency.
* Carry out other duties as assigned.
What to expect when you join our firm
* Hybrid working and reasonable accommodations
* Generous Holiday policies
* Paid volunteer time to step away from your desk and into the community
* Support to grow through professional development courses, tuition/qualification reimbursement and more
* Maternal/paternal leave benefits and family services
* Complimentary subscription to Headspace - the mindfulness app
* Corporate membership to ClassPass and other health and well-being benefits
* Unique employee events and programs including a 14er challenge
* Complimentary beverages, snacks and all employee Happy Hours
Must have skills
* Minimum of 3 years of experience in IT support or service delivery, ideally within a global organization.
* Strong proficiency in Windows, mac OS, Office 365, and commonly used enterprise applications.
* Exceptional communication and interpersonal skills with a strong customer service orientation.
* Proven experience supporting VIPs or executive-level users in a high-demand environment.
* Ability to work independently, prioritize tasks, and thrive in a fast-paced setting.
* Familiarity with ITIL practices and service management platforms such as ServiceNow.
* Must possess experience with Active Directory and Multi-Factor Authentication (MFA).
Nice to have skills
* Experience with iOS and Mac management tools is a plus.
Supervisory responsibilities
* No
Potential for growth
* Mentoring
* Leadership development programs
* Regular training
* Career development services
* Continuing education courses
Compensation information
The base hourly range for this position is $38.46 -$40.87. This range is estimated for this role. Actual pay may be different. This position will be open through the end of December 2025.
Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at ****************************.
#LI-LN2
Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here.
Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City
$38.5-40.9 hourly 42d ago
Part Time Support Associate- Rockefeller Center
Tapestry, Inc. 4.7
Support associate job in New York, NY
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Job Title: SupportAssociate
Primary Purpose:
The successful individual will leverage their proficiency in retail to…
* Manage and process inbound deliveries in a timely manner; monitor to prioritize the daily workload.
* Ensure proper organization and accessibility of merchandise.
* Be knowledgeable of stock including quantity, how many units are on hand, and what is and is not selling.
* Support floor moves and ensure selling floor is stocked throughout the day.
* Conduct price changes and markdowns as necessary.
* Maintain overall cleanliness and organization standards on the selling floor, in the stockroom, and offsite/warehouse.
* Audit compliance and achieve shrinkage goals.
The accomplished individual will possess...
* Willingness to work in and promote a team oriented environment
* Strong communication and interpersonal skills
* Ability to multi-task, results driven and flexible to change
An outstanding professional will have...
* Minimum 1-2 year experience in a retail industry of relevant experience as a stock associate
* High school degree preferred
Physical Requirements…
* Must be available to work store schedule, as needed, including evenings, weekends, holidays
* Ability to frequently lift and carry boxes weighing up to 60 pounds
* Ability to load boxes in and out of delivery truck (offsite/warehouse only)
* Must be able to work effectively under pressure in a high energy and high traffic environment
* Standing for extended periods of time
* On a frequent basis, requires the ability to stoop, kneel, and crouch
Our Competencies for All Employees
* Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
* Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
* Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
* Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
* Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
* Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
* Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
* Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
* Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
* Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Americans with Disabilities Act (ADA)
Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at ************** or ******************************
Visit Kate Spade at ******************
Work Setup
BASE PAY RANGE $17.50 TO $19.00 Hourly
General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations. For additional information about our benefits Click Here - U.S Store Compensation & Benefits
General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.
Req ID: 123639
$17.5-19 hourly 60d+ ago
Associate-IT BSD OMS Team
Con Edison 4.9
Support associate job in New York, NY
Come join us at Con Edison as an Associate. You'll play a hands-on role diagnosing system issues and shaping robust solutions alongside experienced engineers. This includes designing, coding in C# .Net, Python, Azure AI Search, Azure AI Foundry, Oracle and SQL DB, testing, documenting, problem solving, and training. These OMS systems include, but are not limited to, the Outage Management System (OMS), Outage Map, Oracle Utilities Analytics and Distribution Control Center applications. Your work will leverage knowledge of distributed multi-tiered systems, algorithms, relational databases, and object-oriented design across multiple languagesgiving you a clear path to grow technically while making a real impact on critical utility systems and the customers we serve. If this is you, we want to hear from you! Required Education/Experience
Bachelor's Degree and a minimum of one year of work experience including cumulative work or equivalent internship/co-op experience OR Six months of Con Edison co-op or internship experience.
Preferred Education/Experience
Bachelor's Degree with a specialization in Computer Science, Information Technology, Engineering, or related focus.
Relevant Work Experience
Exposure to design and coding across one or more platforms and languages as appropriate, required.
Exposure to methods relating to application design, software development, and automated testing, required.
Practical understanding of object-oriented design and coding with variety of languages, required.
Exposure to Azure AI Search, Azure AI Foundry and AI related Technologies, required.
Exposure to Operational Data Center Environments, preferred.
Understanding of Waterfall, Agile or other rapid application development methods, preferred.
Capable of working independently or with a team, preferred.
Is passionate about problem solving, preferred.
Leadership, talent development and team minded qualities are a plus, preferred.
Demonstrates the value in taking an iterative and agile approach, preferred.
Has a strong sense of ownership and is not afraid to speak up, preferred.
Collaborative, curious, empathetic, open-minded, innovative, preferred.
Skills and Abilities
Strong written and verbal communication skills
Promotes information sharing
Effective interpersonal skills
Demonstrated problem solving skills
Licenses and Certifications
Driver's License Required
Additional Physical Demands
The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
Core Responsibilities
Under general supervision, develops, maintains, and supports computer systems of the IT BSD Outage Management Systems (OMS) Department. This includes designing, coding in C# .Net, Python, Azure AI Search, Azure AI Foundry, Oracle and SQL DB, testing, documenting, problem solving, and training. These OMS systems include, but are not limited to, the Outage Management System (OMS), Outage Map, Oracle Utilities Analytics and Distribution Control Center applications.
Supports the OMS Systems by assisting in the development of new functionality using C# .Net, Python, Azure AI Search, Azure AI Foundry, Oracle and SQL DB. This involves preparing documentation, coding as required, testing, and problem solving.
Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation.
Meet with clients and makes recommendations for requirements analysis.
Collaborate with field personnel, control center operators and third-party vendor to facilitate SCADA updated and changes. Writes programming specifications with guidance, based on systems design for small to medium changes.
Design and code software applications and demonstrate a theoretical understanding of the Software Development Life Cycle.
Support and maintain the company's end-to-end outage management ecosystem, including the public-facing Outage Map and internal outage management and reporting tools for storm restoration.
Collaborate with other software engineers on the various layers of infrastructure for our applications.
Work with vendors to install software packages and/or supports the application environment.
Perform unit, integration and system testing and sets up user acceptance testing for small to medium sized projects.
Support department goals with analysis of system problems and the formulation of system changes including the development of code, performing testing and updating documentation.
Provide application server and desktop support and maintenance for vendor provided packages.
Troubleshoot production problems, perform high-level applications testing for technology upgrades, prepares routine maintenance changes on small to medium projects for move to production.
How much does a support associate earn in Wantagh, NY?
The average support associate in Wantagh, NY earns between $31,000 and $111,000 annually. This compares to the national average support associate range of $26,000 to $83,000.
Average support associate salary in Wantagh, NY
$59,000
What are the biggest employers of Support Associates in Wantagh, NY?
The biggest employers of Support Associates in Wantagh, NY are: