A leading intellectual property firm located in California seeks candidates proficient in engineering and law for roles that intersect with technology giants. The ideal applicant will possess a degree in a relevant field and the capability to engage with technical and legal aspects of cutting-edge technologies including AI and robotics. This position promises opportunities in diverse fields including clean energy and healthcare innovation.
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$76k-129k yearly est. 1d ago
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AI Applications Specialist II
Raytheon 4.6
Support specialist job in San Jose, CA
Country:
United States of America Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are seeking a talented AI Applications Specialist II to join our innovative New Product Introduction (NPI) team focused on applying AI technology to achieve our NPI goals in the areas of common test method (CTM) automated development, manufacturing verification testing, margin analysis, production troubleshooting, and throughput optimization.
As part of the NPI team, you will work to develop, implement and optimize AI models and tools to improve the efficiency of our processes in the targeted improvement areas. Your expertise will enable us to harness data effectively and extract actionable insights, allowing us to elevate our solutions to a new level. The ideal candidate will be knowledgeable in machine learning, deep learning, and statistical analysis, with the ability to work with large datasets and leverage various AI frameworks. In this dynamic and fast-paced environment, you will have the opportunity to experiment with advanced technologies and influence the direction of our projects. If you are passionate about AI and looking for a challenging and rewarding role in an organization that values innovation and teamwork, we encourage you to apply and contribute to our mission of driving progress through artificial intelligence.
What You Will Do:
Develop, implement and optimize AI models and tools to improve the efficiency of our NPI processes in the targeted improvement areas.
Establish an AI capability for common test method (CTM) automated development, re-use and configuration management.
Implement a strategic roadmap for AI capabilities required to optimize manufacturing verification testing, margin analysis, production troubleshooting, and production TAKT times.
Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
Build and manage the infrastructure needed for AI development and production, including data pipelines for machine learning workflows.
Collect, preprocess, and manage large datasets, ensuring data quality and suitability for model training.
Optimize and fine-tune AI models for improved accuracy, performance, and efficiency.
Test and validate AI model performance and implement monitoring systems to ensure reliability in production.
Maintain comprehensive documentation of AI models, processes, and experimental results.
Stay up-to-date with the latest advancements in AI research and technology to incorporate new methodologies.
Qualifications You Must Have:
Typically requires a bachelor's degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum two (2) years prior relevant experience, or an Advanced degree in a related field.
Experience with machine learning, deep learning, NLP, and computer vision.
Experience in developing, modifying or using AI models and applications with AI frameworks such as TensorFlow, PyTorch, or scikit-learn.
Programming skills in languages such as Python.
Active and transferable U.S. Government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
Degree or certificate related to AI/ML.
Experience with data preprocessing, cleaning, and transformation techniques.
Ability to work with large datasets and perform data analysis using tools like Pandas or Spark.
Ability to train users to effectively apply AI techniques and tools to solve manufacturing and engineering problems.
Excellent problem-solving skills and ability to work in a team environment.
What We Offer:
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now:
Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
This position requires onsite work in Tucson, AZ: **************************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
$69k-100k yearly est. 22h ago
Operations Program Specialist
OSI Engineering 4.6
Support specialist job in Cupertino, CA
A globally leading consumer device company headquartered in Cupertino, CA is seeking a New Product Introduction (NPI) - Operations Project Coordinator to support the successful launch of innovative consumer products. This role plays a critical part in ensuring materials are available to support development builds and product ramps. The ideal candidate is self-driven, highly organized, detail-oriented, and comfortable working cross-functionally with engineering, operations, and supplier teams in a fast-paced, ambiguous environment.
Responsibilities:
• Order, track, and actualize materials to support development builds and product ramp schedules.
• Drive material delivery through procurement teams and directly with suppliers to ensure on-time delivery.
• Track and communicate changes to the Plan of Record (POR) throughout the development process.
• Coordinate, consolidate, and communicate risks related to material readiness, lead times, sourcing challenges, and material-in-house (MIH) status.
• Create purchase requisitions and purchase orders; maintain invoice tracking and goods receipts.
• Partner with OEMs to ensure accurate Bill of Materials (BOM) setup, as well as FAI planning and execution.
• Support additional admin tasks as needed.
Requirements:
• 2-5 years of experience in project coordination, budgeting, or material management / supply chain.
• Bachelor's degree in Business, Science, Engineering, or a related field.
• Strong attention to detail with a proactive, self-motivated approach.
• Excellent written and verbal communication skills with the ability to simplify complex topics.
• Ability to adapt quickly to changes and shifting priorities in a time-sensitive environment.
• Experience managing and organizing large datasets, including proficiency in Microsoft Excel.
• Experience with Agile tools and database software is a plus.
• Ability to travel internationally up to 15% (as business needs require).
Type: Contract
Duration: 12 months with extension
Location: Cupertino, CA (Hybrid)
Pay Rate Range: $ 59.00 - $ 74.00 (DOE)
$59-74 hourly 1d ago
Technical Field Specialist
Cognizant 4.6
Support specialist job in San Jose, CA
Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes and transform experiences, so they can stay ahead in our constantly evolving world. Cognizant is looking to expand our Field Operations team and your skills are needed. Are you interested? If so, please apply in order to be considered. We look forward to reviewing your application!
Working under the direction of the CTS Project Manager/Workflow Lead while collaborating close with Operations Lead, the Technical Field Specialist will provide direct technical support in t development, preparation, operation, and post-processing of in-field data collection experiment and pilots. The CTS Technical Field Specialist will serve as the in-field coordinator of such programs, bo collecting data hands-on and guiding the work of less technical CTS field operators to ensure the operation is running efficiently and according to requirements communicated by the CTS Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role offers an exciting opportunity to support pioneering work being done at a to technology company.
Please note: Candidate must be physically active - have experience and interest in hiking, biking and running with ability to do so for extended periods of times (additional physical activities a plus
Preparation work will include:
Working with the CTS Project Manager/Workflow Lead and Operations Lead on the intake, documentation, staffing, and scheduling of new Client pilot requests:
o Writing up pilot project charters
o Documenting and validating operational workflows
o Conducting in-field operator training
Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity, etc.), engaging with and asking clarifying questions of the CTS staff
Ensuring that devices are configured to run properly based on the requirements and that data can be collected and successfully passed to backend systems.
Working with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to test, troubleshoot, and resolve device and backend data/technical setup issues before pilots begin
Triaging and performing initial debugging, as well as resolving issues directly whenever possible
Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff
Obtaining required devices from inventory and configuring those devices for CTS field operators.
In-Field work will include:
Conducting trial runs to assure that devices and connections to backend systems are working properly, partnering with CTS staff (Operations Lead, Tools POC, QC, and MIS) to debug and resolve any issues encountered, as well as engaging Client Program Managers and Engineers when necessary
Conducting and leading in-field data collection.
Providing frequent status updates.
Addressing any technical issues that occur in the field, including extracting device
diagnostic logs, opening bugs and escalating to other CTS and Client Staff as required.
Triaging and performing initial debugging, as well as resolving issues directly whenever possible
Driving resolution of issues by opening and tracking bugs assigned to other CTS or client staff
Post-Operations work will include:
Documenting and reporting on:
Pilot results
Downtimes for different apps, tool issues, and bugs that impact pilot operations
Sharing observations/feedback and opportunities for efficiency and automation
Verifying that data collected has successfully transferred to backend systems, engaging CTS staff (Operations Lead, Tools POC, QC, and MIS) and client program managers and engineers as required
Following up with the CTS staff (Operations Lead, Tools POC, QC, and MIS) and Client Engineers to drive the resolution of open bugs
Participating in data analysis and extraction as required.
Proactively identifying areas for program and workflow improvement.
Requirements:
BA/BS degree, or min. 2-3 years of relevant testing / support experience is required.
Must have 1+ years of QA testing or technical support experience of Mobile Apps
Familiarity with Mobile & web technologies + organizational tools like Google Spreadsheets /Excel (SQL, Javascript, etc skills a plus)
Ability to work on feet for several hours and in indoor/outdoor environments during all types of weather
Strong verbal and written English communication skills with the ability to communicate cross functionally with local and global teams/stakeholders
Strong teamwork skills
Ability to represent the company in a professional manner
Comfort with a fast paced environment
Driver's license and ability to drive and use other forms of transportation to conduct pilots at various local venues including Client offices, stand alone stores, and shopping malls.
o Some US-based travel may be required
o Ability to pass driver history restrictions
Aptitude for learning new technologies
Strong organizational skills and superior attention to detail
Strong analytical and problem-solving skills
Ability to meet deadlines and schedules and be accountable
Ability to document testing results in a detailed and organized manner
Ability to create or refine processes and identify opportunities for improvement
Background and Driving Record
No DUI convictions in the past five (5) years
No hit and run convictions
No driver's license suspensions in the past five (5) years
No more than two (2) moving violations or chargeable accidents within past four (4) years
Valid US driver's license (no temporary permits)
International drivers have 90 days after enrollment date to obtain a US license
Have no criminal record
Salary and Other Compensation:
The hourly rate for this position is $25 - $28 per hour, dependent on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
$25-28 hourly 14h ago
Trademark Docket Specialist
Buchanan Legal Professional Services
Support specialist job in Fremont, CA
A leading, nationally recognized law firm with a premier intellectual property practice is seeking an experienced Trademark Docket Specialist to support the accurate and strategic management of sophisticated U.S. and international trademark portfolios. This role is integral to the success of a highly regarded trademark practice that advises innovative, market-leading companies across technology, life sciences, and emerging growth sectors.
This role will be hybrid and can sit in San Francisco, Silicon Valley, Santa Monica, NYC, Boston, or DC.
Key Responsibilities:
Accurately docket U.S. and international trademark prosecution, maintenance, and enforcement deadlines on a daily basis
Review incoming trademark correspondence and documents to identify critical dates, status updates, and required actions
Maintain client-specific docketing requirements using industry-standard docketing systems
Respond to inquiries from attorneys, paralegals, and staff regarding docket entries and deadlines
Conduct online research using USPTO, WIPO, and other trademark databases to confirm status and retrieve relevant information
Generate and distribute customized docketing reports for internal teams and clients
Process and route incoming trademark-related mail and electronic communications
Assist with special projects, data audits, system clean-ups, and data integrity initiatives
Support electronic filing, document management, and uploading to client extranets and internal systems
Collaborate with team members to ensure compliance with firm policies and client guidelines
Desired Skills & Qualifications:
Minimum 2 years of trademark docketing experience in a law firm or corporate IP department preferred
Associate's or Bachelor's degree in a related field preferred
Strong knowledge of U.S. and international trademark procedures; familiarity with the Madrid Protocol preferred
Experience with trademark docketing systems such as WebTMS, Symphony, IPFolio, or similar platforms
Exceptional attention to detail with strong proofreading, organizational, and analytical skills
Ability to review and interpret complex legal documents with accuracy
Excellent written and verbal communication skills
Proven ability to manage multiple priorities and meet strict deadlines in a fast-paced environment
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with document management systems a plus
Commitment to confidentiality and data security standards
Familiarity with USPTO and international trademark databases
Experience with electronic filing systems strongly preferred
$48k-96k yearly est. 1d ago
Desktop Support Technician
Insight Global
Support specialist job in San Jose, CA
Desktop SupportSpecialist II provides advanced technical support and services to end users worldwide via telephone, e-mail and in person as necessary. Includes delivery, installation, upgrade, and troubleshooting of PC and Apple hardware, operating systems, conference technologies, user access accounts, productivity software, LAN & VPN connectivity, printers and other peripherals. Assists in the day-to-day operations of both the Desktop Support team and the larger IT organization.
Primary Responsibilities:
Respond to advanced approved requests to provide timely support to end users for setting up, installing, delivering, and relocating personal computers (PCs/MacBooks), related equipment, and network connections and access.
Multitask, prioritize and organize HelpDesk workload.
Perform advanced maintenance and hardware/software upgrades to end user PCs and related equipment.
Provide advanced timely analysis and resolution of PC/Apple hardware, software, and network connectivity/access problems reported by end users. Ensure root cause of problems is understood, address or escalate; verify fixes and obtain end user validation.
Work with end users to help them understand and effectively utilize innovative PC/Apple hardware, software, and network services. Answer questions and provide guidance as needed.
Utilize defined processes, & procedures to ensure consistent, timely, and reliable end user support as well as adequate system security, asset tracking, etc..
Maintain accurate and timely status information; record sufficient resolution summary information when closing or escalating tickets.
Assist with maintaining and documenting knowledge base articles to ensure free flow of information and knowledge.
Work closely with other members of the IT organization to help address more complex issues and ensure free flow of information. Engage assistance of others as needed to satisfy end user requirements.
Provides top-notch end-user support for advanced technology and application questions and problems
Help manage the Help Desk queue
Advanced support end-user issues at their desks when necessary.
Ensures all incidents and requests are resolved against SLAs.
Routes support issues to the correct issue owners via call tracking software.
Coordinate the deployment of new hardware and software
Sets up new and loaner computers for end-users.
May be asked to support offsite office location.
May be asked to assist with creating or modifying corporate images and/or software packages.
Other Responsibilities:
Responsible for upholding Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Performs other related duties as assigned.
Knowledge, Skills and Abilities:
Advanced communication, problem-solving, planning, and organization skills
Advanced ability to multi-task and prioritize
Advanced knowledge of the end-to-end business processes in the functional areas assigned
Advanced ability to work independently, as well as collaboratively, within a team
Proven communication skills
Advanced problem-solving skills for difficult to complex issues
PC hardware & software technical knowledge and ability to continuously learn while operating in a fast-paced, demanding environment are necessary.
Must be able to maintain a high level of confidentiality due to issues of security
Handle obstacles and difficulty with skillful diplomacy and tact)
Deliver and demonstrate an expert level of customer service.
Demonstrated in-depth familiarity with Windows operating systems, PC hardware/software, and TCP/IP LANs - A+ (or similar) certification a plus - MCP certification for current client operating system a plus.
Demonstrated operational familiarity with iOS, Android, Windows, and OSX.
Qualifications:
Associate degree in related field (or equivalent experience) required
3-4 years supporting technology in a fast-paced environment
3-4 years customer service experience
Demonstrated in-depth familiarity with Windows operating systems, PC hardware/software, and TCP/IP LANs.
A+ (or similar) certification a plus - MCP certification for current client operating system a plus.
Demonstrated operational familiarity with iOS and OSX.
Physical Demands and Work Environment:
Ability to read, write, and speak English
Use copier, phone, fax, and personal computer
Ability to lift up to 50 lbs.
Fast paced team environment
Strong customer service orientation
Open to ongoing change
Extensive computer and phone use
E-mail intensive culture
Open office environment
$43k-59k yearly est. 3d ago
IT Support Specialist
Rosendin 4.8
Support specialist job in San Jose, CA
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
Why Rosendin?
Committed. Innovative. Engaged.
If you're looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. Since our founding over 100+ years ago, Rosendin has been driven to positively impact the communities where we live and work. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do their best. As one of the largest EMPLOYEE-OWNED electrical contractors in the United States, you will have the unique benefit of being a shareholder at a company that is experiencing tremendous growth and success. When our people succeed and fuel our success, we reward them. We'd love to have you as a shareholder!
YOUR NEXT OPPORTUNITY:
The IT SupportSpecialist is responsible for IT support for the Regional Office including but not limited to jobsites in several locations.
WHAT YOU'LL DO:
Responsible for the day-to-day desktop/laptop, cellular, telephone and local network support of assigned offices and jobsites.
Provide end-user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications.
Utilize our trouble-ticketing system to document your work and facilitate communication with our clients.
Work with all levels of end users including high-level users, difficult users, non-technical users, demanding users.
Responsible for implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized systems and operational procedures.
Responsible for providing project management for new jobsite setups, to include assessing jobsite IT support requirements, circuit ordering and implementation, equipment ordering and delivery and continued support throughout the life of the jobsite.
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the position's role within the business unit.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Team player with effective communication & customer service skills with the ability to stay on task when working independently
Organize and manage multiple tasks in a fast-paced environment
Working knowledge and practical experience of the following technologies: networking, Active Directory, Storage Area Network, virtual machines, and Disaster Recovery procedures and policies
Conversant in Microsoft operating systems and productivity tools
Experience with Cisco network equipment is a plus
Demonstrated success taking direction and working independently
Customer relations skills, superior written, oral, and interpersonal communication skills. Must be exceptionally detailed oriented
Perform in a dynamic and fast-paced team environment
Demonstrated ability to establish and maintain an effective follow-up system to ensure timely and accurate handling of information requests
Demonstrated ability to use discretion and sensitivity when handling confidential information.
Self-starter, proactive, and able to interface with end users and prioritize issues, and manage user expectations
Extensive experience in multi-org environment
Engineering and Construction Related Industry Knowledge desired
System Administration and support experience would be desired
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
Prioritize and manage multiple tasks, changing priorities as necessary
Work under pressure and adapt to changing requirements with a positive attitude
Oral and written communication skills as required for the position
Self-motivated, proactive and an effective team player
Interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
WHAT YOU BRING TO US:
Associate degree in Information Technology, Computer/Information Science, or related discipline
Minimum 3 years' practical IT experience required
Can be a combination of education, training, and relevant experience
TRAVEL:
Up to 20%
WORKING CONDITIONS:
General work environment - sitting for extended periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions, such as fluorescent lighting and air conditioning.
Noise level is typically low to medium; it can be loud on a job site.
Occasional lifting of up to 30 lbs.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
YOU Matter - Our Benefits
ESOP - Employee Stock Ownership
401k
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Pay Range
$33.45-$44.00 Hourly
The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job-related experience, skills, and education.
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
Rosendin Electric is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$33.5-44 hourly Auto-Apply 2d ago
IT Support Specialist
Otter 4.4
Support specialist job in Mountain View, CA
The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT SupportSpecialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform.
This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work.
Your Impact
* Provide frontline IT support for employees across Windows and mac OS environments.
* Troubleshoot hardware, software, and network issues to ensure minimal downtime.
* Manage onboarding and offboarding processes, including device setup, access provisioning, and account management.
* Maintain and optimize company systems such as Google Workspace, Slack, and security tools.
* Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences.
* Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring.
* Contribute to IT process documentation and help scale support operations as the company grows.
We're Looking For Someone Who
* 3+ years of IT support or systems administration experience in a fast-paced tech environment.
* Strong understanding of networking, endpoint management, and system security.
* Proficiency with Google Workspace administration and modern collaboration tools.
* Experience troubleshooting both hardware and software issues across multiple platforms.
* Excellent communication and problem-solving skills with a proactive, customer-first mindset.
* Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems.
* BS degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Nice to Haves
* Experience with scripting or automation tools (Python, Bash, or PowerShell).
* Familiarity with identity management systems like Okta or Azure AD.
* Interest in AI tools, data workflows, or supporting teams that build AI-driven products.
About Otter.ai
We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.
Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process.
Accessibility & Accommodations
Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview.
* Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate
Salary range
Salary Range: $90,000 to $110,000 USD per year.
This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.
#LI-Hybrid
$90k-110k yearly 13d ago
IT Support Specialist - PE Firm
Financial Services It 3.8
Support specialist job in Menlo Park, CA
Do you enjoy working with a variety of people and technologies each day?
Do you excel at providing technology solutions to smart, driven individuals?
Would you like to work at a leading Private Equity firm?
If you answered yes to these questions then we have an exciting opportunity that's right up your alley.
We are seeking an IT SupportSpecialist with a solid background in end user support, Windows and cloud systems to join our team in an important client-facing support capacity.
Job Description:
This is for a full-time, permanent position at a Private Equity firm allowing you to be an integral part of a small IT team.
As an IT SupportSpecialist, you will work with users to quickly resolve any technical issues interrupting their productivity. We are looking for a creative and quick thinker who understands that while you may not always know the answer to a question, you know how to find it. You have experience working with both email, phone, and walk up support.
Customer service expertise is essential.
Qualifications:
5+ years of IT industry experience
End user support experience for Windows in a corporate environment
A drive to assist customers and solve their technical problems
Experience working with a small IT Support team to be the point person at the office to perform important tasks: troubleshooting network desktop connectivity, testing Audio/Visual (AV) equipment, and handling inventory, for starters
Ability to answer questions and provide support for employees in person and online (via email, phone, and tickets)
A strong understanding of connecting computers to networks, especially over wifi and VPN
Management of mobile devices (iPhone/Android) in a corporate environment
Exceptional verbal and written communication skills with an emphasis on being clear, concise, and friendly (especially with demanding, high touch executive level clients)
Problem solving and intuitive troubleshooting skills
Perform small project-based work to improve IT and other systems
Ability to work occasional weekends and after hours
Does this opportunity interest you?
If you are eager to expand your expertise by rolling up your sleeves and diving into a high-profile role, join us today to help continue providing best-in-class technology solutions and service!
About us:
We are 20+ year old investment vehicle based in Menlo Park with >$10 billion dollars under our management. We see technology as a competitive advantage and fully fund all technology needs.
$48k-93k yearly est. Auto-Apply 60d+ ago
Technical Customer Support / Helpdesk - Level 1
Mota 4.2
Support specialist job in Sunnyvale, CA
UNorth, established in 1999, is a global leader of innovative consumer products and services.
Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology.
The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard.
UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed.
There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more.
UNorth Brands you will be working on specifically are:
Consumer Electronics
************
Aviation Headset for Pilots
***************
Job Title: Technical Customer Support / Helpdesk - Level 1
Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position.
Type: Full-time
General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends)
General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
Availability: Immediate Opening
RESPONSIBILITIES
Able to quickly understand and efficiently resolve customers' concerns
Able to provide superb customer care to all customers
Able to find technical answers and solutions online
Excellent Problem Solving Skills
Comfortable communicating over the phone, email, online, and live chat
Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
Qualifications
Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
Excellent Writing Skills.
Be Technical and up to date on Technology
General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
Understand basic HTML
Must be active on Facebook, Twitter, Instagram, YouTube
Ability to multi-task and prioritize in a fast-paced environment
Excellent troubleshooting and repair skills
Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills
Legal to Work in the United States and be able to pass background check and screening
RESPONSIBILITIES (Include but not limited to):
Able to quickly understand and efficiently resolve customers' concerns
Able to provide superb customer care to all customers
Able to find technical answers and solutions online
Excellent Problem Solving Skills
Comfortable communicating over the phone, email, online, and live chat
Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc
____________________________________________________________
You should know (without research) top 5 technology product of this year.
You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
Consider yourself a sharp and internet savvy person
Consider yourself technical
Consider yourself a detailed-oriented person
Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
General Rate for this position is: $9 - $17 / Hour
Please Indicate your availability
This is an on-site position. Please do not apply if you are looking for remote work.
$9-17 hourly 60d+ ago
Temporary IT Support Specialist
Therma LLC 4.6
Support specialist job in San Jose, CA
**Therma, a Legence company** For over 50 years, Therma (************************ has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial and Data Center facilities. Our culture is open, innovative, collaborative, and fun - all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed.
**Position Overview**
Our IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT SupportSpecialist is to provide first-line support for all staff. The IT SupportSpecialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services over the phone, through email, phone, in person (for walk-in customers) and self-service. This position will be based out of the San Jose Region supporting various San Jose offices.
**Role & Responsibilities:**
- Be the onsite local presence of IT for our customers, aiding and resolution to issues in a prompt, courteous, and empathetic manner.
- Work with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption.
- Provide support for users in the operation of a range of hardware including printers, scanners, and other external peripherals.
- Assist in maintaining, updating, inventorying, and troubleshooting (both onsite and remotely) approximately TBD devices, including servers, desktop computers, laptops, and mobile devices.
- Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.
- Assist all our users with any logged IT-related incident when called upon.
- Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
- Accurately record, update, and document requests using the IT service desk system (ServiceNow).
- Install and configure new IT equipment and accurately keep track of asset lifecycle from assignment to repair, to refresh, to recovery.
- Resolve incidents and upgrade different types of software and hardware including printers, copiers, and scanners.
- Create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied.
- Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner.
- Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
- Be a highly motivated team player with the skills and ability to manage changing priorities.
- Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes.
- Other duties as assigned
**Qualifications / Requirements:**
- Associate's degree in Information Technology or equivalent experience.
- 3+ years of experience within the information technology field, including but not limited to PC and mobile device support.
- Experience with the following technologies:
- Dell Desktops and Laptops
- Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint
- Apple and Android Tablets and Phones
- Problem-solving skills and the ability to troubleshoot IT issues.
- Verbal and written communication skills.
- Ability to work independently and as part of a team.
- Willingness to learn and adapt to new technologies and processes.
- Customer-focused attitude with a commitment to providing high-quality service.
- Experience with mobile device encryption implementation and management is preferred.
- Experience with IP security camera and video recording server management is preferred
Compensation: $25-$40, depending on experience
We are unable to provide immigration sponsorship for this position.
\#LI-JS1 #LI-Onsite
**About Legence**
Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.
**Benefits Overview**
**Time Off Benefits:** Paid sick leave
**Financial Benefits:** 401(k) retirement savings plan
**Reasonable Accommodations**
If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number.
**Third-Party Recruiting Disclaimer**
Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence.
**Pay Disclosure & Considerations**
Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.
**Equal Employment Opportunity Employer**
Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.
EEO is the Law
**Job Details**
**Pay Type** **Hourly**
**Education Level** **Bachelor's Degree**
**Hiring Min Rate** **25 USD**
**Hiring Max Rate** **40 USD**
$25-40 hourly 2d ago
HRIS Application Specialist
Fortinet 4.8
Support specialist job in Sunnyvale, CA
As HRIS Application Specialist on our team, you will be responsible for the implementation of new requirements, support, and improvements to Human Resources processes and procedures. This role is a high visibility role reporting to the Director of HRIS and will be instrumental in collaborating with Business Partners and global teams across Fortinet to understand requirements and deliver scalable, high-quality solutions that can adapt and grow with our business. Successful candidate must be a subject matter expert having hands-on expertise, with the ability to work both independently and as a lead in a fast-paced environment.
Principal Responsibilities:
Review existing systems and processes and develop new changes to improve existing people operations from onboarding to orientation, to employment maintenance, promotions/Merit, to off-boarding and termination to help scale the business.
Lead as an SME in design and development HCM Solutions, including gathering requirements and architecting solutions, testing of system changes, and end-user change management.
Work with internal and external teams to ensure the HCM system is up and running without issues.
Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, and re-designing integrations for greater scalability.
Lead special initiatives for the HRIS team, collaborating with business partners from within HR and throughout Fortinet.
Qualifications/Skills Required:
5-10 years of experience in People Operations or HR technology roles, ideally in a high-growth or rapidly changing environment.
Hands-on experience with HRIS configuration, system builds, and end-to-end implementations (Oracle HCM Cloud, Workday, or equivalent strongly preferred).
Build and maintain integrations between People systems (HRIS, ATS, compensation tools, performance management platforms) to create smooth, accurate data flow across the company.
Support core HR, Absence Management, Compensation, Talent Management, and Recruiting modules, and serve as subject matter expert for additional module implementations and enhancement projects.
Understanding of data Loaders, data extraction tools, reporting tools like BIP, OTBI and similar/ advanced integration technologies.
Knowledge of Advanced AI based technologies and their application in reducing redundancies in business processes.
Excellent teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment.
Demonstrate good judgment and discretion when dealing with highly sensitive data, understand and maintain confidentiality of HR data.
Maintain documentation of processes and results in accordance with policies and control requirements
Perform data and process audit to ensure accuracy and compliance of HR data.
Analyze data flow and understanding downstream impact of existing and new processes.
Provide support including owning and executing data correction requests; mass data updates in response to business changes/requirements, large changes and other business processes.
Investigate problems and develop creative solutions/ suggestions and resolution strategies.
Provide HRIS support for recurring and annual HR initiatives such as talent acquisition, benefits open enrollment, annual merit process, performance management and talent management.
Integral member in quarterly and periodic system upgrades including testing, process updates or configuration and communication.
Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow.
Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows.
The US base salary range for this full-time position is $105,000-$145,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.
Why Join Us:
We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
$105k-145k yearly Auto-Apply 3d ago
Geomatics and Construction Application Specialist
Topcon Positioning Systems, Inc. 4.5
Support specialist job in Livermore, CA
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to construction, geopositioning and agriculture industries focused on developing a sustainable tomorrow.
Topcon is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, religion, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, genetic information, or other legally protected status.
To learn more about Topcon career opportunities go to ********************* .
Topcon is seeking a **Professional Services Applications Specialist** to lead dealer and end-user training programs while providing technical expertise through product demonstrations and customer support. This role is based primarily at our Livermore, CA Training Center and plays a key role in supporting sales, training, and product validation efforts across our customer base.
You'll work hands-on with advanced construction and surveying technology, collaborate closely with internal teams, and support customers in both classroom and real-world field environments.
**Key Responsibilities**
+ Deliver instructor-led, online training programs and webinars for dealers and end users
+ Provide product sales demonstrations at the Training Center and on-site, and support sales events such as trade shows
+ Provide customer support via phone, online, and on-site visits
+ Assist with product test verification related to field support issues and new product or code releases
+ Develop training materials, online articles, and support documentation for products
+ Maintain training machinery, equipment, and the training facility used for demonstrations and programs
**Scope & Work Environment**
+ **Primary Location:** Livermore, CA (daily onsite work)
+ **Travel:** This role includes up to 15-25% domestic travel
+ **Work Conditions:**
+ Combination of office/classroom and outdoor field environments
+ Outdoor work may include hot, cold, muddy, dusty, or rainy conditions
+ Work may take place on construction sites
**Qualifications**
**Education**
+ Bachelor of Science degree in Surveying, Surveying Technology, Geodesy, Construction Management, or a related field preferred
+ Equivalent combination of education and relevant work experience will be considered
**Experience & Technical Skills**
+ 3-5 years of experience in surveying, civil engineering, and/or construction applications
+ Strong working knowledge of:
+ Surveying applications
+ Topography
+ Construction staking
+ Precision 3D measurement
+ Experience as a crew chief, site supervisor, foreman, equipment operator, or grade checker preferred
+ Knowledge of construction grade control and/or estimating software is a plus
**Knowledge, Skills & Attributes**
+ Strong verbal presentation and written communication skills
+ Proficiency in Microsoft Word, Excel, and PowerPoint
+ Ability to work independently with minimal supervision
+ Strong mechanical aptitude and ability to use basic hand tools (e.g., wrenches, drills)
+ Willingness and ability to learn to operate heavy construction equipment
+ Strong interpersonal skills and ability to collaborate across teams
+ Proficiency in English required
**Physical Requirements**
+ Ability to climb on and operate construction equipment such as bulldozers and motor graders
+ Ability to lift and carry tools and equipment up to 50 pounds
**Base Pay**
Expected Base Pay Range: $109,000 to $145,000 Annualized
The base pay range included is a projected hiring range for a position, level and potential work location(s) listed. Topcon provides the compensation range that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full-time schedule.
**Benefits*** :
Topcon offers a comprehensive benefit package for this position including medical, dental, vision, life insurance, disability insurance, tax saving spending accounts a 401(k) plan with employer match, tuition reimbursement in addition to other perks and benefits. We also offer time off for our employees to recharge. Our employees are eligible for paid company holidays, paid personal time off, and paid sick time that meets or exceeds state/local requirements.
Topcon reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation; individual candidate compensation may be determined based on individual skills, experience, training, certifications, education, final work location and other factors not related to an applicant's sex or other status protected by local, state, or federal law. Changes in the position level, location or other factors associated with the role may change the final determined compensation. The recruiter can provide additional information during the hiring process.
*Topcon time off policies can vary as well as roles which are exempt or non-exempt. For hourly ("non-exempt") employees, we offer personal paid time off which accrues in accordance with local standards. For salaried ("exempt") employees, we offer a flexible paid time off policy giving you flexibility to take time when needed, while supporting business needs. All paid time off policies are in accordance with or exceeding local law. Employees working at least 30 hours per week are eligible for our Health and Welfare benefit package.
**We are Topcon (*********************************** .** We collaborate, create and distribute disruptive technologies that help businesses flourish through improved processes, machine automation and data services.
We design and manufacture productivity tools for building a better future. Whether cultivating the earth or building upon it, Topcon brings innovation in workflow automation and seamless connectivity of data to infrastructure and agriculture industries with a focus on developing a sustainable tomorrow.
Learn more here (**************************** .
$109k-145k yearly 25d ago
Application Specialist
SMC 4.6
Support specialist job in San Jose, CA
PURPOSE The purpose of the Application Specialist position is to provide technical and sales support to SMC sales personnel, as well as SMC customers and distributors. The Application Specialist will provide project support for their assigned branch.
Participate in monthly conference call and provide application success stories
Focus on identifying and closing major revenue producing projects
Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
Identify all specifications and regulatory needs at the customer level, and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses
Document and /or monitor sales activity in SMC's CRM system
Assist sales employees in detailed technical presentations to all levels of customers
Successfully complete other duties as prescribed by sales management as necessary
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
Varying work hours
MINIMUM REQUIREMENTS
Bachelor's Degree, or equivalent work experience
Minimum of three (3) years Sales and/or technical field experience with SMC or equivalent industry
Experience with or knowledge of competitive product and applications
Demonstrated ability to size and implement our newest “high tech” products.
Extensive SMC Application knowledge
Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
Fluid Power Pneumatic Specialist Certification preferred
Proficient in the use of computers and ability to learn new programs and tools as required
Clean driving record
For internal use only: Sales001
$85k-122k yearly est. 21d ago
Homeownership Program Specialist - Housing Trust of Silicon Valley
Another Source 4.6
Support specialist job in San Jose, CA
At a glance Housing Trust Silicon Valley is hiring a Homeownership Program Specialist to join their team in San Jose, CA (hybrid). If you're interested in mission-driven work that helps first-time homebuyers access affordable homeownership, this is a great opportunity to make a meaningful impact while building a stable, long-term career. In this role, you'll:• Serve as a first point of contact for prospective homebuyers and partners• Provide education and guidance on the homebuying process and down payment assistance programs• Support outreach events, workshops, and community presentations• Collaborate with lenders, realtors, and internal teams to deliver an exceptional client experience Learn more and apply today! We look forward to connecting! Description: What you'll be doing
Another Source's client, Housing Trust of Silicon Valley, is recruiting a Homebuyer Program Specialist to join their team in San Jose, CA. Housing Trust provides a flexible work schedule for their team, allowing you to enjoy the balance of in-office and remote days each week.
About Housing Trust Silicon Valley
In 2000, Silicon Valley leaders from the public and private sectors came together to create a new housing trust fund with the goal of fostering and supporting affordable housing solutions for Bay Area residents focusing on homeownership, rental housing, and homelessness prevention. Starting out with an initial $5 million investment from Santa Clara County and local companies Intel, Adobe, and Cisco Systems, the Housing Trust is now one of the largest housing trusts in the nation and boasts a coveted AA- rating from Standard and Poor. The Trust has cumulatively invested $615 million in the creation of more than 27,200 affordable housing opportunities, serving over 50,900 people to date.
Initially formed as a traditional housing trust fund, the Housing Trust became a Community Development Financial Institution (CDFI) in 2011, providing the organization to expanded access to capital and increased self-sufficiency, among other benefits. The Housing Trust is unique among its peers in that it offers homeownership assistance in addition to multi-family lending.
Learn more about Housing Trust: ***************************
About the Role
The Homebuyer Program Specialist reports to the Homebuyer Programs Manager and is critical in the success of our First-Time Homebuyer programs. This position will be the first point of contact for potential homebuyers, lenders, and community partners, and will represent Housing Trust at various events. The position will focus on key educational, administrative and outreach tasks to support the success of our downpayment assistance programs and will be key in delivering an exceptional customer experience to potential First-Time Homebuyers.
The anticipated annual base salary range for this position is $70,000-$85,000.
Position Responsibilities
Interest Forms, Pre-screening, and Education
Manage interest forms and pre-screenings for homebuyer programs:
Process homebuyers' interest forms; review household and financial information; pre-determine if homebuyers meet eligibility requirements to move to the pre-approval process.
Manage a caseload of clients interested in becoming homebuyers.
Inform homebuyers about program guidelines and requirements; and educate them about the home purchasing process and mortgage financing with our down payment assistance programs.
Provide one-on-one education and guidance to applicants at every stage of the process from pre-screening to application submission, obtain any missing or incomplete information; and assist with filling out disclosures or help with uploading documents on the secure platform.
Create and maintain up to date and accurate records of homebuyer interaction, progress, and outcomes in customer relationship management (CRM) database and provide various reports.
Collaborate with loan processors and underwriters to ensure a seamless and effective onboarding process of applications.
Answer general inquiries about the homebuyer programs, including eligibility requirements, qualifications, benefits, and application process from homebuyers, realtors, lenders, and other community housing partners.
Presentations, Webinars/ Workshops, Outreach and Marketing
Coordinate, facilitate and/or lead virtual and in-person, community outreach events; prepare presentations, training, and workshops of Housing Trust's down payment assistance programs, for homebuyers, lenders, and realtors.
Manage event logistics including scheduling, preparing materials, setting up webinars, drafting e-blasts, managing registrations, answering inquiries, securing venues, etc.
Provide post-event follow-up, including updating participant databases, posting/emailing presentation slides, resources, surveys, etc.
Track and report participation, inquiries, and outcomes for program reporting purposes.
Collaborate with other organizations to promote homebuyer programs and homeownership opportunities in the community.
Work closely with the manager, as well as the Development and Communication team, to ensure outreach and marketing campaigns are coherent and impactful.
Represent Housing Trust at community and partner events to promote homeownership opportunities.
Program and Administrative Support
Assist in the development and maintenance of program forms, FAQs, and reference materials.
Keep abreast of the latest local, state, and federal down payment assistance programs, as well as other resources available to homebuyers and current issues in the home-buying market for low and moderate-income buyers.
Support quarterly reporting and data collection for the homebuyer programs.
Contribute to process improvements, client communications, and outreach strategies.
At a minimum, a successful candidate will possess the following qualifications:
Bachelor's degree preferred in human services, business, housing, or related field.
Minimum 3-5 years of relevant experience in affordable housing, mortgage lending, real estate, housing counseling, or homebuyer education (nonprofit or financial institution experience strongly preferred) or an equivalent combination of training and experience.
Possess a good understanding of housing counseling program components, mortgage lending basics, the home purchasing process and local, state, and federal down payment assistance programs and resources.
Strong computer literacy skills. Proficiency in Microsoft Word, Excel, Outlook, Adobe Acrobat, Power Point, and familiar with CRM (Salesforce) and File Sharing (Box) systems, and virtual platforms (Zoom, Teams, etc.).
Exceptional customer service and presentation skills .
Strong writing, analytical and verbal communication skills .
Proficiency in verbal and written Spanish or Vietnamese, desirable.
Strong time management, organizational skills, and ability to manage multiple tasks while exhibiting strong attention to detail and a high level of accuracy.
Ability to respond quickly and effectively to changing demands while continually delivering high performance and meeting deadlines.
Ability to work effectively in a team environment and collaborate across various levels of diversity including race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age, or sexual orientation.
Embrace a work culture that celebrates creativity and innovation. Operate with the highest degree of integrity.
Must hold a valid driver's license.
What's in it for you:
Housing Trust offers a comprehensive compensation and benefit package.
Our total compensation package includes the following:
Medical, Dental, and Vision benefits fully covered for employees and 50% for eligible dependents.
401K employer contribution at 3% and additional match up to 2%.
3 weeks of paid vacation, twelve paid sick days, eleven paid holidays, and paid year-end shutdown.
End of year bonus, tuition reimbursement program and more...
Housing Trust is an equal opportunity employer to all regardless of race, color, national origin, ancestry, sex, marital status, disability, religious or political affiliation, actual or perceived gender identity, age, or sexual orientation. Our goal is to attract and retain a workforce at all levels that reflects the communities we serve.
Another Source works with their clients, on a retained project basis. As you read through the job posting and review the list of qualifications ( and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.
#AS1
#LI-JK1
$70k-85k yearly Auto-Apply 33d ago
Information Technology Enabled Services (ITES) POM Support Specialist
Integral Federal
Support specialist job in Monterey, CA
The ITES Tier 2 POM Specialist provides Mobile Device Management (MDM), Client Configuration Management, End User Support for the Defense Language Institute Foreign Language Center (DLIFLC) Academic Network Labor Contract to administer, maintain, secure, and accredit the DLIFLC Academic Network which provides the IT environment for 100% of the DLIFLC teaching and instructing for all students, staff, faculty, and guests in a learning environment at the unclassified level.
Responsibilities
The duties include planning, installation, maintenance during or after-work hours, troubleshooting, and managing all RSS servers and applications.
Qualifications
Required:
BA/BS from an accredited college or university with a minimum of 5+ years experience or substitute with AA/AS with 7+ years experience, with any one of the following IAT Level II (CySA+, Security+, CND, or SSCP) Certification and CE/OS Certification.
Specialized experience requirements include 1 year and knowledge of mac OS, Windows, and iOS.
Secret Clearance
Salary Range: $90,000 - $97,000
The above salary range represents a general guideline. Integral Federal considers a number of factors when determining base salary offers, such as the scope and responsibilities of the position and the candidate's experience, education, skills, and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and/or discretionary bonuses in addition to base pay.
Company Overview
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.
Integral is headquartered in McLean, VA and serves clients throughout the country.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!
Our package also includes:
· Medical, Dental & Vision Insurance
· Flexible Spending Accounts
· Short-Term and Long-Term Disability Insurance
· Life Insurance
· Paid Time Off & Holidays
· Earned Bonuses & Awards
· Professional Training Reimbursement
· Paid Parking
· Employee Assistance Program
Equal Opportunity Employer/Protected Veteran/Disability
$90k-97k yearly Auto-Apply 60d+ ago
IT Help Desk
AMAX 4.1
Support specialist job in Fremont, CA
Manage Windows and virtual servers with 100+ clients.
Install, troubleshoot and configure PCs, printer and other hardware peripherals, operating systems, telephones, network equipment and software applications.
Perform backups, user account, security, and Disaster Recovery.
Complete and accurate documentation of the IT infrastructure and ongoing changes.
Manage existing and new networking solutions, including monitoring the network stability and uptime.
Perform preventive maintenance activities.
Work and support with other departments as needed.
Work with Vendors/facility team for IT infrastructure, cabling and power requirement
Support all IT Help desk activities (new hire set-up, on-boarding related to IT)
Requirements
College degree with 2+ years in PC troubleshooting experience.
Experienced in troubleshooting PC/Laptop hardware and software issues
Experienced with Windows, Windows office, LAN and WAN networking skills needed for connectivity troubleshooting.
Knowledge of Windows Desktop
Ability to take initiatives with minimum direction; team player.
Ability to work in a fast-paced environment.
Good written and verbal communication skills.
Preferred:
Virtualization knowledge.
Active Directory and Group Policy Knowledge.
Router configuration.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k) match
Flexible spending account
Commuter benefits
Health Savings Plan
We also have a perfect location for all types of commuters: AMAX is located right between I-680 and I-880. Warm Springs/South Fremont BART station and bus stops are within a 10-minute walking distance. 5 grocery stores, 6+ coffee/tea places, and numerous restaurants within 1 mile. Feel free to try the delicious fusions or grab your daily groceries after work!
About AMAX
Established in 1979, AMAX is a globally recognized leader in GPU-accelerated IT infrastructure, specializing in transforming standard IT systems into advanced, high-performance computing solutions. Catering to industries such as AI, cloud computing, autonomous vehicles, and high-performance computing, AMAX has set benchmarks in innovation, including pioneering liquid-cooled HPC systems for the semiconductor industry. With a global footprint spanning North America, Europe, and Asia, AMAX offers end-to-end services from design and manufacturing to deployment. Committed to addressing the growing demands of AI, AMAX delivers advanced solutions that help organizations achieve their technology goal and drive progress on a global scale. To learn more about AMAX's advanced AI solutions, visit amax.com.
Join Us
Become part of a diverse and inclusive team that values your technical expertise and innovative thinking. Together, we'll push the boundaries of what's possible in the hardware industry.
AMAX is proud to be an equal-opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.
$50k-70k yearly est. Auto-Apply 25d ago
Field Support Specialist - Santa Cruz CA
Pure Employment LLC
Support specialist job in Santa Cruz, CA
PURE Property Management is looking for a
Field SupportSpecialist
Come join our team!
Are you the kind of person who notices the details others miss? The crooked blinds, the lightbulb thats out, the spot on the counter that needs one more wipe? Do you take pride in a job done right, on time, and without being told twice? If so, you might be exactly who were looking for.
At Pure Property Management, we dont just manage properties, we protect investments, elevate standards, and build trust with every home we touch. Our Field SupportSpecialists are the steady hands behind every great property and the boots on the ground, ensuring every property in our care looks and feels like something wed be proud to call home. This isnt a desk job. Youll be on the move, driving from property to property, assessing conditions, deploying lockboxes, checking on vacancies, and rolling up your sleeves when something small needs to get done. We believe excellence lives in the details, and our Field SupportSpecialists keep our operations running smoothly. Youll follow a clearly defined process every step of the way, documenting your work with accuracy and care. This is the ideal role for someone who values structure, enjoys following proven systems, and finds satisfaction in checking off a list knowing each box truly matters.
PURE Property Management offers a Comprehensive Total Rewards Package of Benefits containing:
Medical, Dental and Vision Coverage
401(k) plan with a 4% Instantly Vested Match
Generous Vacation and Sick time
Life and Disability Plans
Wellness Fitness Program
Employee Assistance Program
Pay Range: $27.00 - $28.00/Hourly
Pay Frequency: Biweekly
Position Hours: 40 Hours/Week
FLSA: Non-Exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform all duties requested for assigned work orders in accordance with Company policies and PURE Property Management vision.
Be able to travel to properties in a timely and expeditious manner to perform various types of property evaluations including new property assessments, move-out evaluations, occupied property checks, and vacant property checks within the deadlines set.
Ability to travel within deadlines and time requirements to properties to examine and document property conditions and identify needed repairs.
Ability to work with computers and smartphone-based dispatching and email.
Be available to travel to properties to perform field work immediately upon instruction by the property management
team.
Lift and carry 50 pounds, climb ladders and stairs, walk, bend, reach and perform other functions as may be required to complete assigned tasks.
Attend staff, training, and other meetings as directed by management.
Assist with administrative work as needed in the office.
Ensure safety standards are used that comply with all company, local, City, State and Federal guidelines.
Maintain knowledge of state, local, and federal fair housing laws.
Dress in a PURE Property Management-approved uniform and maintain a professional appearance..
Perform other duties as needed.
WHAT YOU WILL NEED TO BE SUCCESSFUL:
A general knowledge of maintenance functions such as basic plumbing, electric and carpentry
Residential property management experience
Reliable transportation for daily work duties
Hospitality/Customer Service experience preferred
You expressly acknowledge and agree that this Job Description may be changed or amended at any time in the sole and absolute discretion of the Company, Parent and/or the Managing Member. You agree to devote substantially all your professional time to the business of the Parent and the Company as is fully and reasonably required to perform your obligations hereunder, and as directed by the Parent and/or the Company.
PURE Property Management is honored to be recognized by Forbes as one of America's Best Startup Employers in 2024 based on its reputation, employee satisfaction and growth.
Equal Employment Opportunity: We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy), gender identity or including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. It is PURE Employment LLC and Subsidiaries policy to recruit, employ, retain, promote, terminate and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence. Therefore, it is a violation of PURE Employment LLC and Subsidiaries policy to discriminate in the provision of employment opportunities, if that discriminatory treatment is, in whole or in part, based on actual or perceived protected characteristics.
Compensation details: 27-28 Hourly Wage
PIe4e4e997cf71-31181-39506834
$27-28 hourly 7d ago
Peer Support Specialist - Mental Health 194
Main Template
Support specialist job in Santa Cruz, CA
We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.
What You Will Do to Change Lives
Peer SupportSpecialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer SupportSpecialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer SupportSpecialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.
Shifts Available:
Short-Hour | AM | Shifts: 8:00 AM - 4:30 PM | Days: Saturday & Sunday
Expected starting wage range is $21.38 - $25.76. $500.00 sign on bonus.
Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
High School Diploma or GED
Peer Certification must be maintained throughout employment
California: obtain Medi-Cal Peer SupportSpecialist Certification through CalMHSA prior to date of hire and maintained throughout employment.
Experience as a beneficiary of the Behavioral Health system of care
What's In It for You*
Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Peer Employment, Peer Workforce
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
$21.4-25.8 hourly 20d ago
Research Specialist III, Support
KP Industries, Inc. 3.7
Support specialist job in Pleasanton, CA
Assists with research support by implementing day-to-day operations of projects, monitoring resources for research studies, and following federal and local regulations, standard operating procedures, and Institutional Review Board (IRB) approved protocols. Contributes to the execution of research by independently conducting data gathering activities, preparing data reports for accuracy and identifying inconsistencies in data, and performing complex tasks related to the recruitment, enrollment, consenting, follow-up with participants, and answering participant questions. Contributes to the development of research materials and procedures by drafting study materials (e.g., recruitment, data collection, retention) in a variety of formats including online. Assists in the documentation and reporting of research study activities by assisting the development of tools, systems, and forms for project tracking and documentation, documenting study progress, and escalating issues to project managers or investigators.
Essential Responsibilities:
Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.
Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.
Contributes to the execution of research studies by: independently conducting research surveys, focus groups, qualitative interviews, or other data gathering activities for moderately complex projects; training others on project support activities (e.g., data collection, administering informed consent, conducting procedures); preparing open-ended/qualitative data for analysis and building analytical datasets; preparing data reports and identifying data quality issues; performing complex tasks related to the recruitment, enrollment, consenting, and follow-up with participants; and answering participant questions regarding basic and/or complex studies and escalating issues if necessary.
Contributes to the development of research materials and procedures by: drafting study materials (e.g., recruitment, data collection, retention) in a variety of formats including online.
Assists in the documentation and reporting of research study activities by: assisting the development of tools, systems, and forms for project tracking and documentation; and documenting the progress of study activities and escalating issues to project managers or investigators.
Assists with research support operations by: implementing day-to-day operations of projects; monitoring resources for research studies; contributing to and/or assisting the management of project budgets; performing literature reviews and/or contributing to the development of grant proposals; contributing to drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; contributing to drafts of Institutional Review Board (IRB) protocols, amendments, continuing reviews, and other documentation; and following federal and local regulations, standard operating procedures, and IRB approved protocols and maintaining compliance for handling research data.Qualifications Minimum Qualifications:
Bachelors degree in Public Health, Health Care Administration, Epidemiology, Health Sciences, Social or Behavioral Sciences, Health Services, Statistics, or Health Economics, or related field AND minimum two (2) years of experience in health research, public health, laboratory or social science research setting, epidemiology, social or behavioral sciences, health services or a directly related field OR Minimum five (5) years of experience in health research, public health, laboratory or social science research setting, epidemiology, social or behavioral sciences, health services or a directly related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Confidentiality; Health Care Compliance; Good Clinical Practices (GCP); Research & Evaluation Data Collection; Research Ethics; Health Care Policy; Stakeholder Management; Research & Evaluation Study Design
How much does a support specialist earn in Gilroy, CA?
The average support specialist in Gilroy, CA earns between $33,000 and $84,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.