Support specialist jobs in Huntsville, AL

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Griffin Associates DoD Client Seeks: DoD IT Computer with 2 Years Experience * *Apply with Resume! Work Authorization/Security Clearance Department of Defense (DoD) Secret security clearance, or the ability to obtain one Required: High School or better. Pursuant to EO 14042, this position may require proof of being fully vaccinated for COVID-19. Overview Experience Required: 2 years: Computer applications and operation of existing computer programs High school diploma or equivalent. Working knowledge of Windows 10, Windows Server, Active Directory, Microsoft Office, and other personal computer software, as well as hardware. Department of Defense (DoD) 8570.1-M, Information Assurance Workforce Improvement Program baseline certification of Information Assurance Technical (IAT) Level II Computing Technology Industry Association (CompTIA) Security +. Excellent PC and network troubleshooting skills. Preferred Education and Experience Certificates of training in Windows, McAfee Host Based Security Software (HBSS) and Assured Compliance Assessment Solutions (ACAS) IT Help Desk experience. Summary/Objective Assists ensuring availability, accessibility, usability of Information Technology (IT) hardware and software. Install software on personal computers (PCs). Prepare new PCs for use, and previously used PCs for reuse. Perform routine maintenance of PC hardware and software. Responds to PC users' requests for assistance with hardware, applications or software either locally installed or network-based, and network connectivity in person or telephonically; troubleshoot, and resolve or escalate for resolution. Administer PC users' IT, including ensuring compliance with security requirements. Position Type/Expected Hours of Work: Full-time, normally 40 hours per workweek Travel: None. **APPLY WITH RESUME!

SummaryUnder general supervision, performs application support activities for assigned software; participates in testing software releases and updates; participates in troubleshooting and resolving applications problems; performs a variety of technical tasks in support of assigned software operations; provides first level technical support for users of Technology-supported hardware, systems, applications and services.Job DescriptionEssential Duties and Responsibilities Receives and responds to telephone and email requests for technical assistance from users on a variety of problems involving computer software and hardware, printers, other peripheral equipment, passwords, and voicemail; troubleshoots, diagnoses and provides solutions for first level hardware and software problems using applicable tools and references; informs users of system-wide issues and resolutions; documents work performed in helpdesk software. Answers user questions by telephone and email; troubleshoots and participates in resolving application problems and errors; responds to assigned helpdesk tickets; reports issue resolutions to users. For problems that cannot be resolved at first contact, opens and assigns helpdesk tickets to appropriate Technology division staff for further troubleshooting and resolution, based on the nature of the problem involved. Performs application support duties for assigned software packages, to include user access reviews and audits. Performs routine application maintenance activities; may install and configure software processes; may install and configure software releases and upgrades in the test environment; configures and supports application subsystems and modules; coordinates and participates in testing new releases, upgrades and fixes; tracks problems identified in testing and their resolution by software vendors until complete; with approval, moves approved releases into the production environment; administers application account passwords; adds employees to user groups. Performs specialized data entry to prepare a variety of standard materials, documents and reports; updates computer records and databases; completes and processes standard forms related to areas of responsibility. Documents and processes departmental work, including but not limited to, verifying for accuracy and completeness, performing research, scanning and filing documents and other materials, retrieving and releasing documents and records. Provides backup support to other Technology Operations Support staff as assigned. Company Wide Expectations Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics. Delivers friendly, caring service to internal and external members. Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures. Follow all physical and online security procedures and maintain strict confidentiality of all member information. Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services. Works scheduled hours and maintains punctuality. Performs other related duties as assigned or requested. EDUCATION/EXPERIENCE Minimum Qualifications To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered. Education Requirements 2 Year / Associate Degree MIS, IT, Computer Science or a closely related field - Required Skills/Abilities Credit Union products and operational activities supported by software applications. Functions, capabilities, characteristics and limitations of standard computer platforms and devices. Methods and techniques for troubleshooting and determining the causes of application problems and errors. Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction. Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions. Resolve problems utilizing knowledge and experience. Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations. Use correct English including spelling, grammar and punctuation. Understand and follow written and oral instructions. Set priorities and manage one's own time effectively. PHYSICAL DEMANDS Physical Demands Disclaimer The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements Intermittent standing, sitting, walking, bending and climbing. Using hands repetitively to handle, feel or operate computers and other standard office equipment. Reaching with hands and arms. Intermittent lifting and carrying up to 25 pounds. WORK ENVIRONMENT Work Environment Disclaimer An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion; Work Environment Works in general office environment in a financial services facility. Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability. We are proud to be a Drug-Free and Tobacco Free Workplace.

Aviagen stands at the forefront of poultry genetics, pioneering research, and innovation on a global scale. Our broiler breeder brands are among the most recognized and respected in the industry, and each has a proven record of success in addition to a large and loyal global customer base. We seek a Financial Systems Support Specialist to join our dynamic team and provide comprehensive support to Aviagen's in-house and cloud applications. As a software support specialist, you will troubleshoot, maintain, and optimize applications to ensure seamless business operations. You will work closely with end-users, Global IT team, and business stakeholders to resolve issues, implement enhancements, and deliver training as needed. This position is on-site at our global corporate office in Huntsville, Alabama. Job Description: Responsibilities: Provide Tier-1 and Tier-2 support for financial applications, escalating to Tier-3 as needed, and performing general maintenance to ensure optimal performance and user satisfaction. Document and track user issues, maintain support logs, and ensure resolution aligns with IT policies, controls, and departmental procedures. Provide training and knowledge transfer to system users to promote self-sufficiency and consistency in best practices. Document procedures, maintain knowledge base articles, training videos and support continuous improvement of IT and financial system operations. Main point of contact for complex support issues between finance users and external software vendors. Hold primary technical ownership of the financial systems environment, managing data integrity, security, and routine maintenance. Manage finance user roles, accounts, and permissions in accordance with company standards, conducting regular audits to maintain data security and compliance. Support and manage integrations between financial, sales, expense, and production systems, ensuring data accuracy, security, and performance across applications. Coordinate implementation, upgrades, and release management for financial systems in collaboration with key stakeholders, the Global Financial Systems Accountant, and external software partners. Perform periodic financial systems audits across Aviagen companies and assist in implementation of recommended actions. Facilitate communication and strategic alignment between the Finance and IT departments, serving as the primary liaison when financial data involved including data analytics, software development, system integrations, and technical support. Collaborate with IT, finance, and business teams to implement system enhancements and leverage emerging technologies to improve existing platforms. Maintain subject matter expertise by actively participating in the Dynamics GP community, continuously researching the latest tools, and ensuring the application of current software versions and best practices. Identify opportunities for improvement, standardization, and process alignment, including identifying functional gaps in existing software and evaluating the suitability of new or third-party applications. Plan and coordinate all IT-related aspects of financial projects, serving as both project manager and technical resource from initiation through completion. Participate in communication, testing new or modified applications, and ensuring functional readiness before deployment. Perform special projects as assigned. Qualifications: Bachelor's degree in Information Technology, Computer Science, Accounting, or a related field. Strong accounting background with experience in all aspects of corporate accounting. Minimum 5 years of experience supporting ERP systems, preferably Microsoft Dynamics GP or Business Central. Knowledge of commercial accounting and related reporting systems, including Dynamics GP and Management Reporter. Experience with SQL/database management and system design is a plus. Excellent computer skills, including Word and Excel. Strong organizational and communication skills with the ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Excellent interpersonal and team working skills. Some travel, including international, may be required. Knowledge in MTech is a plus. Poultry industry knowledge is a plus. Work Authorization: Applicants must be a U.S. citizen or currently authorized to work in the U.S. at the time of hire and must maintain authorization to work in the U.S. throughout their employment with our company. EEOC Statement: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

IERUS specializes in electromagnetic spectrum technologies and design for RF, IR, and optical applications. IERUS also supports customers with a diverse set of competencies including software development, air and missile defense, and systems engineering. IERUS Technologies, Inc. is seeking a motivated and enthusiastic IT Helpdesk Support personnel to join our IT team. This opportunity is ideal for individuals pursuing a career in Information Technology and looking to gain practical experience in a professional setting. As an IT Helpdesk Support, you will provide essential support to our employees, ensuring their technical issues are addressed promptly and effectively. This opportunity is contingent upon award of work. Responsibilities: Assist in troubleshooting hardware, software, and network-related problems for end-users. Respond to IT support tickets via Jira Service Management (JSM), email, phone, or in-person, and provide timely resolutions. Set up and configure computer systems, peripherals, and software for new employees. Install, upgrade, and maintain software applications as needed. Submit Purchase Requests in support of the IT team. Collaborate with the IT team to maintain accurate inventory of hardware and software assets. Provide basic user training on software and hardware usage. Monitor and maintain computer systems, perform routine maintenance, and address performance issues. Assist in managing user accounts, permissions, and access levels in various systems. Participate in IT projects, including system upgrades and rollouts. Document IT procedures, troubleshooting steps, and knowledge base articles. Requirements: Must be a US Citizen. An Active Secret Clearance, or must be able to obtain a Secret Clearance. BS degree in (Computer Science, Information Technology, or related field), or 5 plus years of professional experience in lieu of degree. Basic understanding of computer hardware, software, and networking concepts. Strong problem-solving and analytical skills. Excellent communication skills, both verbal and written. Ability to work independently and as part of a team. Eagerness to learn and a proactive attitude. Familiarity with Windows and Linux operating systems. Knowledge of Microsoft 365 and common software applications. Experience with troubleshooting common desktop and laptop issues is a plus. Must have reliable transportation. Must be able to lift and carry 50lbs. Location: Huntsville, AL IERUS Technologies is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class. IERUS Technologies participates in E-Verify.

Job Description The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through tickets and phone.

X-Bow is looking for a Technical Support Specialist with a strong knowledge in management and staging of enterprise IT equipment. This position is also responsible for first level troubleshooting on IT support tickets, deploying corporate laptops and accounts, and mobile device management enrollment of PCs, mac, iOS and Android devices. This position will support the asset management program, including tracking and assigning assets to employees, updating and cataloging inventory, and device life cycles. Job Responsibilities: Installs, modifies, and makes minor repairs to computer hardware and software systems. Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity. Maintains system functionality by testing computer components. Helps design and implement networks. Consults with users to determine appropriate hardware and software needs and assists in placing orders. Maximizes computer systems capabilities by studying technical applications and making recommendations. Tests compatibility of new programs with existing ones. Gathers data to identify and evaluate technical purchasing options. Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications. Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs. Installs software and necessary applications for workflow. Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers. Maintains system capability by testing computer components. Documents hardware and software updates. Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies. Prepares reference material for users by drafting operation instructions Qualifications/Skills: Microsoft Intune experience or other MDM platforms. Microsoft Office 365 account creation and license management. Excellent problem-solving and troubleshooting skills. The ability to communicate technical information in an accessible manner to non-technical employees. A process improvement mindset. Software maintenance and testing capability. Vendor relations. Basic knowledge of networking principles and operating systems. Ability to effectively prioritize and execute tasks in a high-pressure environment. Customer-service focus. Collaborative mindset. Hands-on problem-solving ability. Knowledge of script languages such as PowerShell Preferred experience with Microsoft Intune.

Our client is a leading Managed IT Solutions Company located in Northern Alabama (Huntsville & Decatur, AL) and they are in need of an IT Helpdesk Support Level II, who has Managed Services Provider (MSP) experience. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Must have worked for an MSP (managed services provider) in the past. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). RMM experience with NinjaOne, Connectwise, Kaseya, or DattoRMM. PSA Ticketing Experience with Autotask or Connectwise. Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

JOB PURPOSE AND SCOPE: Performs risk analysis studies, with general guidance, including collateral value analysis of Association assets and to maintain compliance with all applicable FCA collateral valuation regulations. EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in business administration, Finance, Accounting, Agricultural Economics, or a related field, or equivalent experience and Zero (0) to four (4) years of experience in lending, credit review, and/or auditing. POSITION SUMMARY: With general guidance, performs price/value analysis studies including real estate, livestock, commodity and equipment to ensure protection of the Association collateral assets and to maintain compliance with all applicable FCA regulations. Creates and/or evaluates and maintains appraisal technology tools. Assists in logistics, policy compliance, and reporting functions for the Association's appraisal division. Assists in the development and maintenance of policies and procedures. Data collection and analysis experience to support and ensure high quality commodities and real estate market reporting. Research trends in the Association's real estate markets and commodity prices to develop reports for other appraisal team members and senior management for their assistance in decision making. Appraisal and valuation general knowledge to assist in administrative appraisal reviews. OTHER DUTIES: Appraisal team administrative duties to include assigning valuation request, creating and maintaining invoices and uploading files as needed. The duties will include assisting the Appraisal manager in engaging outside third party appraisers. SKILL REQUIREMENTS: Possesses solid working knowledge of banking administration and accounting practices; financial analysis and reporting; and applicable Federal, State, and Farm Credit Administration (FCA) regulations, as well as asset/liability and risk management practices. Handles moderately complex issues and problems and refers more complex issues to higher-level staff. Ability to communicate/coordinate effectively with all levels of management as well as with outside vendors; Ability to exercise sound judgment, use discretion and maintain confidentiality. A general degree of creativity and latitude is expected. Ability to work with general supervision and to travel on a moderate basis. Skill in oral and written communication. Average to Intermediate skill level in Microsoft Office applications. Possesses analytical thinking and mathematical skills. Ability to work as part of a team. May coach or instruct lower-level colleagues. May provide leadership, coaching, and/or mentoring to a subordinate group.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Range: 7.25 - 12.25 We are an equal opportunity employer and participate in E-Verify in states where required.

ReLogic Research, Inc. is seeking a self-starting and highly motivated individual to join our team! ReLogic's central focus is to continually promote a culture that stimulates personal, professional, and intellectual growth, while developing elegant solutions to tough problems. We encourage teammates to be self-governing based on high standards of professionalism and judgement. Primary Responsibilities This is a full-time position directly supporting the corporate Operations team in daily tasks as assigned. The right candidate will be able to quickly pick up responsibilities and ensure compliance with company and Government standards. Generate accurate invoices for government contracts, ensuring compliance with contract terms, billing rates, and regulations. Provide financial analysis to support decision-making, identify cost-saving opportunities, and optimize project profitability. Track and analyze project costs, ensuring compliance with government contract regulations (such as FAR - Federal Acquisition Regulation) and specific contract terms. Monitors progress of program requirements. Monitors cost performance against plans to ensure contractual cost obligations are met. Assist in the development and management of project budgets, forecasting project costs and revenues, and analyzing variances. Ensure adherence to government contract regulations and internal control procedures and provide support during government audits and reviews. Support and interface with internal organizations (Manufacturing, Engineering, Executive Leadership, Operations, Purchasing) as needed. Other Accounting duties as assigned. Requirements & Desired Skills Bachelor's degree in accounting, Finance, or related field. 3+ years' of accounting experience, preferably in a government contracting environment. Knowledge of government contracting regulations, including FAR, CAS, and DCAA requirements. Proficiency in ERP Accounting Software, Unanet preferred Strong Analytical Skills, attention to detail, and ability to conduct effective written and verbal communication. Commitment to ethical conduct and integrity in financial reporting, compliance, and business practices, particularly in the context of government contracting. Proficiency in MS Office (Excel, Word, OneNote, SharePoint, & PowerPoint). Active Secret security clearance or the ability to obtain and maintain a DoD security clearance. To apply, please select the apply button. This is full-time salaried position with full benefits offered. ReLogic's policy is to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, gender (including pregnancy or childbirth), sex, sexual orientation, gender identity, gender expression, national origin, age, citizenship, disability, military obligation, or any other characteristic protected by law. In cases of disability, ReLogic follows the Americans with Disability Act (ADA). ReLogic prohibits and does not tolerate discrimination or harassment. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of a Helpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow

Job Details Entry Huntsville, AL Part Time High School Diploma None 1st Shift (Based on Program) Entry LevelCertified Recovery Support Specialist : The Certified Recovery Support Specialist will serve as a role model and mentor by sharing their own recovery journey to inspire and motivate clients of River Crossing managing detoxification. The CRSS will utilize motivational interviewing techniques to engage clients in treatment and promote self-determination. The CRSS may also provide support during crises while ensuring the safety and well-being of clients in their care. This is a part-time position that works from Saturdays & Sundays, 7am-7pm. What you'll be doing: Provide assistance at the River Crossing registration desk. Coordinate resources, explaining the benefits clients which could include identifying items to take with them and coordination of transportation with an available case manager. Provide peer services in an individual and/or group setting as needed. Assist clients in identifying barriers to their recovery, relapse and warning signs and problem solving/coping skills. Assist clients in understanding their developing support systems that will aid in the recovery process. Share personal experience with substance use disorder/mental health as appropriate and serve as a role model in promoting recovery. Provide and bill for peer services as medically necessary & according to established individual treatment plan. Maintain necessary administrative & clinical documentation of service activities. Complete other duties as assigned. This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice. Qualifications What we're looking for: Certification by DMH as a Peer Specialist Minimum two years of recovery Ability to follow established protocol & work well with others Ability to follow ongoing training & supervision requirements Good verbal, interpersonal, and written communication skills Knowledge of community resources & recovery concept Demonstrates HEART while working with clients & co-workers (Helpfulness, Encouragement, Acceptance, Respect & Timeliness) Reliable transportation with good five-year motor vehicle record Work as member of a Team We are compassionate towards those impacted by behavioral health disorders. We are dedicated to one another through collaboration and teamwork. We are optimistic problem-solvers who do what it takes to get the job done.

The Security Support Specialist provides the Army Future's Command (AFC) organizations at Fort Eustis, VA; Fort Leavenworth, KS; White Sands Missile Range, NM; Pittsburgh, PA; Fort Sill, OK; Detroit Arsenal, MI; Redstone Arsenal, AL; Aberdeen Proving Ground, MD; Fort Benning, GA; Natick, MA Picatinny Arsenal, NJ; Raleigh, NC; and Orlando, FL. Appointed as, and perform as, a Special Security Representative, handling SCI related functions, such as VARs, INDOC Asst. coordination, and JWICS 2875s routing in conjunction with, and under the supervision of, the AFC HQs Special Security Officer. Function as SME in foreign disclosure regarding general and areas of the CFT's mission. Responsibilities Ensure all security discipline programs (INFOSEC, INDSEC, PERSEC, OPSEC) are adequate to protect classified and sensitive but unclassified information in accordance with the HQ AFC protection benchmarks Provide general intelligence security support and training for the local organization and coordinating with the Intelligence Security SMEs at HQ AFC Assist in the development, coordination, and implementation of policy and guidance for Foreign Disclosure processes and Security & Intelligence functions and receive, record, track, coordinate, process, and disseminate all requests for release of classified information within HQ AFC DOIS or CFT for which they are assigned Ensure all disclosures or releases of classified information occur in a Government-to-Government forum. At no time is the contractor to disseminate classified information to the foreign entity or partner. Coordinate foreign visits (FV) via the Foreign Visit System, i.e. be capable of accepting, transferring, or rejecting a FV assigned to the CFT; interact with base/installation security, and other security personnel as required to ensure FV access Coordinate support to planned and ongoing CPI assessments, critical functions assessments, vulnerability assessments, risk analyses, and countermeasures determinations Draft general and specific FD guidance for Government review as required, to include 'standing' guidance, to provide foundational FD information and program protection guidance to end-users Qualifications Required: Bachelor's degree in Intelligence Studies, Engineering,Computer Science, Political Science, Criminal Justice, Security Studies or related field or completion of formal military/DoD intelligence training with six (6) years' experience OR eleven (11) years with military/DoD training within the intelligence or security areas as outlined in the general duties/experience Broad knowledge and experience in multiple security disciplines (Personnel, Information, Physical, Industrial, classification management and Operations security) to develop, enforce, analyze and interpret security policies under the guidance and direction of AFC HQs Command Security Manager and Special Security Officer Understand all related policies, programs and procedures for DoD Security Tasks related to Industrial, Personnel, Information, and Physical Security disciplines Experience and be capable of executive level oral and written communication. Familiar with IC standards of analysis and production TS SCI Eligible Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: · Medical, Dental & Vision Insurance · Flexible Spending Accounts · Short-Term and Long-Term Disability Insurance · Life Insurance · Paid Time Off & Holidays · Earned Bonuses & Awards · Professional Training Reimbursement · Paid Parking · Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability

Job Description Job Function: The CRSS I will provide mental health treatment services, including substance abuse treatment, to adults and their families, consistent with the training, experience, and scope of practice established by their respective discipline and Alabama law. If assigned to a residential campus, may also provide transportation of clients and participate in a rotation of 24-hour awake staff. Job Responsibilities Clinical 100% of the time Provide peer counseling, psychoeducational services, basic living skills, and crisis intervention, utilizing techniques and theories especially suited for individuals in the treatment population consistent with the services as delineated in the most recent version of the Alabama Department of Mental Health Substance Abuse Services Billing Manual as published and maintained by ADMH, as well as the services as delineated in the most recent version of the Alabama Medicaid Provider Billing Manual as published and maintained by Alabama Medicaid. Consult with supervisory and clinical staff regarding appropriate mode of treatment and interventions with clients Maintain cooperative relationships with treatment community, probation department, and other necessary and authorized agencies, including participating on treatment teams with treatment courts and family reunification plans Assist in the provision of treatment services that meet center operational and service level requirements Provide, at the direction and certification of the MAS Nurse, medication assistance to clients within the program in compliance with the Nurse Delegation Program (NDP) Participate in training and staff meeting opportunities as required to expand and enhance therapeutic and administrative skills Ensure the content of the client file in full compliance with Family Life Center, Inc. Policies and Procedures, Alabama Department of Mental Health- Substance Abuse Division, Alabama Medicaid, and contracting agency standards and regulations regarding client file data entry, quality of file content, timeliness of entries, timeliness of file updates and archiving, and timely, accurate, and pertinent documentation and corresponding billing records Assist with general clerical duties Provide transportation of clients to and from work, school, appointments, and meetings at the direction of the Facility Director, if assigned to a residential campus Assist in ensuring the safety and security of client's health, welfare and safety and operation of facility at all times, if assigned to a residential campus, including provision of on-duty, awake staff as assigned Assist with special projects and assignments per the Executive Director Required Knowledge, Skills, and Abilities Must meet the qualification of a Certified Recovery Support Specialist by the Alabama Department of Mental Health and Alabama Medicaid, to include: A high school diploma or equivalent, and At least two (2) years of continuous sobriety, and Concurrent participation in clinical supervision by a licensed or certified QSAP I; OR Certified by the Alabama Department of Mental Health as a Certified Recovery Support Specialist, and Concurrent participation in clinical supervision by a licensed or certified QSAP I. If a recovering person, must have a minimum of two (2) years continuous sobriety. Must achieve and maintain certification in Cardiopulmonary Resuscitation (CPR) and First Aid by an approved certifying agency Must have an unrestricted, unexpired State of Alabama driver's license and be insurable to drive program vehicles if position could or does require transportation of clients High level of integrity, dependability, and honesty. Ability to express ideas and directives clearly and concisely, both orally and in writing. Proficient computer skills, including Microsoft Office software. ADA Specifics Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands or arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment While performing the duties of this job, the employee will occasionally be exposed to the weather conditions prevalent at the time. The noise level in the work environment is usually mild. Quality of Work Incumbent work quality will be in accordance with the standards of the applicable contracting, certifying, and/or regulatory entities including, but not limited to, the following: Alabama Department of Mental Health - Substance Abuse Services Division, State of Alabama Medicaid Department, Family Life Center, Inc. Policies and Procedures, and all state and federal applicable laws. In addition, all work is to be performed in compliance with Family Life Center, Inc. safety policies, procedures, and practices, and all state and federal health and safety regulations. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Part-time Description Hours Monday 9:00am - 5:00pm Friday 9:00am - 5:00pm Saturday 9:00am - 1:00pm Role Responsible for processing various incoming calls for members and potential members in accordance with policies, procedures, quality standards, and federal laws and regulations. Provide information and assistance concerning the credit union and its products and services, ensuring the highest quality of member service. Major Duties and Responsibilities - Assists members over the telephone with questions about their accounts, products and services. - Resolve account problems, within authority, and refer problems outside authority to management along with recommendations. - Maintain an up-to-date and comprehensive knowledge on all credit union products and services that are handled or promoted by Member Support Specialists. Maintain an up-to-date and comprehensive knowledge on all related policies and procedures, rules and regulations. - Verify accounts, process member requests to close accounts, process stop payments on share draft accounts, order cards. - Establish a good working relationship with team members and other department contacts in order to maintain and continuously strive to improve the level of overall service being provided. - Answer questions regarding share accounts, share drafts, VISA credit cards, IRA's, loans, etc. - Mail, fax, or e-mail approved documents to members as requested. - Answer all incoming calls within three rings. - Assist other departments in making outbound calls when necessary. - Promote, explain, and cross-sell all credit union product and services. - Performs other related duties as assigned. Requirements Qualifications Required Qualifications: - High School Diploma or equivalent - Must be 18 years of age or older - Intermediate PC knowledge with basic Microsoft Office skills Preferred Qualifications: - Up to one year of similar or related customer service experience - Computerized phone system experience - Ability to work in a team environment - Excellent communication skills while using a pleasant tone and common conversational courtesies - Good interpersonal skills to include being courteous, diplomatic, and tactful - Good organizational skills - Ability to handle a high volume of phone calls in a fast-paced environment - Ability to multitask when necessary Expectations - Ability to sit or stand for extended periods of time This job description is not a complete statement of all duties and responsibilities comprising this position. EOE, Including Disability/Vets Board Approved June 19, 2018

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionSummary Our client is a leading Managed IT Solutions Company located in Decatur, AL and they are in need of aHelpdesk Support Level II. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Duties & Responsibilities End-User assistance Point person with Windows Desktop related issues Assist with Windows Servers Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Network Services and Equipment Installation LAN/WAN Installation and Maintenance Support Network Hardware Support and Installation Door card access, wander guard, lighting, HVAC Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support History of network and firewall administration (Sonicwall & Meraki). Basic knowledge of network, server, and workstation troubleshooting knowledge. Excellent customer service skills (courteous, tactful, and professional demeanor). Excellent written and verbal communication skills, with experience presenting to groups. Reliable work ethic. A willingness to learn and grow Employment Type: Full time Location: Decatur, AL