Support specialist jobs in North Little Rock, AR - 458 jobs

As a Shower & Laundry Specialist, you'll be responsible for establishing and performing personnel laundry and shower operations. Requirements A U.S. Citizen or permanent resident with a valid Green Card 17 to 34 Years Old High School Diploma or GED Meet Tattoo Guidelines No Major Law Violations No Medical Concerns Testing & Certifications 5 Nationally Recognized Certifications Available 10 weeks of Basic Training 6 weeks of Advanced Individual Training 84 ASVAB Score: General Maintenance (GM) Skills You'll Learn Organizational Laundry Mobile Shower Operations Planning & Scheduling About Our Organization: The U.S. Army offers a wealth of possibilities for your future - whether you are looking to build a meaningful career, continue your education, or start a family, the Army is committed to helping you build the future you are looking for and improve yourself in the process. Be All You Can Be. Now Hiring Part Time Positions. ***Click apply for an Interview***

Provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. The Associate Software Support Specialist is an entry-level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best practice communication, team coordinated testing, and other available tools for resolving issues. The Associate Software Support Specialist is expected to continually grow and expand knowledge of the product. Responsibilities Provides inbound phone, web, or email software support to resolve client inquiries and problems that are easily solved. Analyzes data reports, forms, and web technologies commensurate with level of training and understanding. Determines whether to resolve issues personally or to refer to a more experienced team member. Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations. Uses Tyler's client management system to create, track, and/or update details on the specifics of client issue(s). May submit client issues to the development team for resolution as needed. May create or enhance documentation throughout the support process. Commits to expanding technological skills and knowledge of Tyler products. Demonstrates awareness of and adherence to Company policies outlined in the Employee Handbook. These include, but are not limited to, Safety, Equal Employment Opportunity, Business Ethics, and Anti-Harassment policies. Performs other duties as assigned. Qualifications Bachelor's degree in a related field or equivalent experience. Excellent interpersonal skills. Effective decision-making and problem-solving skills involving troubleshooting basic to moderate issues. Strong organizational skills. Effective analytical ability, particularly in a technical environment. Excellent written and verbal communication skills. Knowledgeable with Microsoft Office. Ability to travel preferred. 2025 Training Class New Hire Training Dates: December 8th, 2025 - February 6th, 2026 Week 1 & 9 are in our Yarmouth, ME office. Must be able to attend and successfully complete an 9-week mandatory new hire training class as an essential job function of the software support specialist role. You will be eligible to participate in the Annual Tyler Bonus & Software Support incentive plan. Payout of these incentives is contingent upon meeting your performance objectives and/or business results. ERP New Hire Tyler Days: This is an HR-hosted event for new hires that provides you with a more in-depth discussion of your division and the company. Your HR team, division's president, and other leaders across the company will present throughout the event - covering our history, mission, values, cultural identity, strategic vision from a divisional and Tyler-wide standpoint, and so on. Product and department presentations are offered by the senior leaders of our organization. This is an opportunity to interact and network with team members from various offices.

In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, phones and related equipment. At this time there are approximately 300 computers supported by Help Desk. This includes local users, remote location users and field support (off-site) users. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties. ESSENTIAL FUNCTIONS STATEMENT(S) Set up new computers or laptops with the appropriate software, hardware and network connectivity. This includes both fixed-location machines and laptops with either modem connections, hardwire networking or wireless networking. Set up new users with their logins and file access permissions as dictated by their job description. Be able to explain the appropriate business use of the various software implemented at PerfectVision. Physically move or install new or used workstations at the new employee location or obtain and issue portable (laptop) equipment for the user as needed or required by the job position Assist in moving users from one physical location to another physical location on a continuing basis. All computer, phone, and peripheral equipment must be relocated as specified by “Move Request” forms. Setup desk phones as needed. Maintain awareness of workstation and printer maintenance needs. Assist in determining hardware upgrades or software updates as the environment dictates. Maintain documentation concerning computers and peripherals as well as phone equipment. Records must be kept in a timely and accurate fashion; this is a critical demand of the job. Maintain user electronic files, organize and assist users in file maintenance. Manage file space to maximize the available storage space and effective use of hardware. Install and updated computer software as needed. Document the use and assignment of software licenses, insure appropriate usage. Maintain a constant vigil on company equipment to insure inappropriate software is not used or loaded. Provide helpdesk support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority. Utilize and maintain the helpdesk tracking software. Provides computer orientation to new and existing company staff. Walk customer through new user orientation. Maintain inventory of all equipment, software and software licenses. Report issues to the Service Desk for escalation. Manage PC set up and deployment for new employees using standard hardware, images, company issued phone equipment and software. Assign users and computer to proper groups in Active Directory. Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. Perform timely workstation hardware and software upgrades as required. Perform other duties as assigned by management. Regular and prompt attendance at work is a primary function and requirement of this position. Competency Statement(s) Accountability - Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department or organization Active Listening - Actively attend to, convey, and understand the comments and questions of others Analytical Skills - Use thinking and reasoning to solve a problem Autonomy - Work independently with minimal supervision Business Acumen - Grasp and understand business concepts and issues Communication - Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader Computer Literacy - Effective and efficient use of computers in the working environment Customer Focus - Knowing the internal and external customers' business needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction Data Gathering and Analysis - Collecting, consolidating and correctly using relevant information; recognizing important information. Tracing possible causes of problems; searching for radical data/solutions Detail Oriented - Pay attention to the minute details of a project or task Ethical / Integrity - Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace Initiative - Spotting opportunities within your own circle of influence, anticipating on threats and acting on them; self-starting rather than waiting passively until the situation demands action Interpersonal - Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous Organized - Being organized or following a systematic method of performing a task Persuasiveness - To present an idea or plan in a way that encourages others to adopt a certain stand Problem Solving- Identify problems and issues of varying complexities and find effective solutions within few guidelines Reliability - The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on-time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks Safety and Security - Supports and complies with safety and security requirements Sociability and Networking - Socializing effortlessly with other people at ease when approaching others or on social occasions and building relationships Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes Tactful - Show consideration for and maintain good relations with others Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics Technical Aptitude - Comprehend complex technical topics and specialized information Time Management - Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines EDUCATION High School Graduate or General Education Degree (GED) required Degree in related field or equivalent applicable work experience EXPERIENCE Two to four years of relevant technical experience Two to four years of customer service training and / or experience are beneficial Related experience and training in troubleshooting and providing help desk support Experience communicating technical information to nontechnical personnel COMPUTER SKILLS Proficient in performing internal computer maintenance and software troubleshooting Working experience using Windows 2007 and Windows 10 Working experience using Microsoft Office Suite Working knowledge and ability to setup all aspects of a computer and workstation Working knowledge of help desk software, databases and remote access control Working knowledge of printers Working knowledge of smart phones Perform internal computer maintenance Ability to discuss and solve computer problems via phone CERTIFICATES AND LICENSES None OTHER REQUIREMENTS Physically able to a climb ladder, work in elevated areas and confined spaces Physically able to lift and carry computer monitors, workstations, and printers Must be able to prioritize multiple jobs in an organized manner Must have reliable daily transportation for local travel Must be willing to fly to remote business locations as needed Primary language used to perform this job is English

Job Title Manufacturing Technology Specialist (Little Rock, AR) Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers. This position provides an opportunity to transition from other private, public, government or military experience to a 3M career. The Impact You'll Make in this Role As a Manufacturing Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by: Identifying and evaluating manufacturing process and equipment deficiencies, drive solutions and determine priority and implement a path to execution. Providing guidance, leadership to plant level personnel in best practices for process and equipment operation as well as preventative maintenance. Providing support towards work order planning and capital project justifications. Determine equipment improvement priority levels and best path for resolving including repair or replacement. Using data-based tools and methodologies to support their recommendations and be expected to drive appropriate actions. This position has responsibilities to utilize their expertise and project leadership skills to drive substantial improvements in process performance and equipment uptime. Leading operational excellence at our Little Rock, AR site through conscientious management and decisive actions in environment, health, safety, quality, manufacturing, cost, and employee relations. Leads and supports projects that have high impact on plant performance and yield. Ability to work effectively across multiple sites. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: Bachelor's degree or higher (completed and verified prior to start) from an accredited institution Five (5) years of experience in one or more of the following areas: Engineering or manufacturing technical field in a private, public, government, or military environment Five (5) years' experience in heavy industrial operations including equipment maintenance. Additional qualifications that could help you succeed even further in this role include: Prior experience in mineral processing, manufacturing process & maintenance of heavy equipment Experience with mining operations and related crushing and screening equipment Experience engaging with production and maintenance organizations. Self-starter/self-directed that leads with high energy and passion. Demonstrated experience in project management. Ability to work with cross functional teams and across multiple functions and disciplines. Effective facilitation, communication, and teaching skills. Ability to understand and apply analytical and statistical tools. Experience and certification with Lean Six Sigma/Lean Manufacturing methodologies. Experience in operational excellence, lean implementation, and financial accounting. Experience in Mining or heavy industrial applications Work location: Little Rock, AR Travel: May include up to 15% domestic Relocation: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being 3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Chat with Max For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 11/11/2025 To 12/11/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.

Euronet Worldwide, Inc. is seeking a detail-oriented and proactive Product Compliance Coordinator to join our team in Little Rock, Arkansas. This role is essential in ensuring that our products meet the necessary regulatory compliance and quality standards in the diverse markets we operate. The Customer Support Technical Analyst (CSTA) is a full-time, permanent position. The position provides software application support to customer inquiries and problems, assesses nature of customer problems, and tracks and reports resolution of problem to customer. Provides second-line software application support specializing in a specific Euronet product line. The CSTA operates under general supervision and requires detailed knowledge of transaction processing and Euronet products. Responsibilities: Provide software application support for customers. Perform program coding necessary to produce a defined output by following specification using programming language. Deliver training to Euronet employees or customers to enable them to properly accomplish their duties and responsibilities using Euronet products. Collect and analyze information from customer to define the nature and cause of problems and to develop steps needed for solution. Accurately set parameters, check system flow, identify, and solve problems to configure a system according to specifications. Test programs or systems using data or transactions which represent conditions which will occur in actual use and verify the accuracy of results. Serve as next level escalation for complex customer issues. Provide support for manager or department by composing correspondence, gathering requested information, and other administrative tasks. Coordinate with other employees or customers to accomplish specific objectives and results. Requirements Bachelor's Degree in Computer Science, Business, Accounting or a related academic field or 3 years' comparable experience in either a banking environment, a programming environment, or a technical service-oriented environment. 2+ years experience in the AS/400 or iSeries platform and OS/400 operating system is preferred. Within this platform and system, the successful candidate will be able to manipulate out queues and print reports, manipulate data, manage job queues, troubleshoot, and perform general operations. 2+ years' experience in computer programming in CL, RPG, RPGLE or Java/SQL. Hands-on experience with databases (Oracle, MySQL) Hands-on experience with Linux/UNIX, including Shell scripting or other scripting languages. Familiarity with tools such as GIT, Graylog, Grafana, Postman, JMeter, and monitoring tools (ELK stack). 2+ year experience in the banking background in card services, ATM processes, such as balancing, reporting and error resolution with a comprehension of the "daily cycle" transactions. Strong communication, listening and client service skills. Ability to work and interact within a team environment as well as in a standalone environment. Ability to plan and prioritize work. Knowledge of Card Processing, including debit and credit card and /or electronic financial transaction. Knowledge of a PC platform with a Windows operating system is necessary for communication with other team members. This knowledge is also needed because it is the base platform for some of our products that interface to our core AS/400 product. Benefits 401(k) Plan Health/Dental/Vision Insurance Employee Stock Purchase Plan Company-paid Life Insurance Company-paid disability insurance Tuition Reimbursement Paid Time Off Paid Volunteer Days Paid Holidays Casual Office Attire Plus many more employee perks & incentives! We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on! We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way. We believe in supporting our employees through a fantastic benefits package: Competitive pay with bonus opportunities Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance Relocation assistance Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed. Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying. COMPENSATION INFORMATION The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process. Facilities Technical Support Specialist II| Pay Range: $64,060.00 - $78,460.00 "Elevate Your Career: Join Our Dynamic Facilities Team and Master the Art of Audio/Visual Excellence and Technical Innovation!" As our Facilities Technical Support Specialist II, you will: Primarily be responsible for overseeing the technical support of all facilities systems not covered by IT. This includes managing physical security, audio/video systems, environmental and data center operations, and space utilization. You will also handle routine facility service maintenance, support conference and auditorium A/V systems, design and research A/V and CCTV hardware capabilities, and integrate and support facilities software solutions. To be successful as the Facilities Technical Support Specialist II, we're looking for: High School Diploma (or GED) 3 years of experience in technical systems support Ability to perform and coordinate multiple tasks associated with technical system support Ability to coordinate vendor activity Ability to communicate effectively with employees at all levels of the organization as well as contractors who perform maintenance or upgrade work on these systems Ability to work with constantly changing and multiple priorities Ability to work with minimum supervision Ability to apply methods of organization to file and keep reports and time logs Availability for after-hours call-out and on-call Ability to analyze the operation of various systems, determine the cause of problems/malfunctions, and take corrective action as required. Ability to read, analyze and interpret safety rules and regulations, operating and maintenance instructions, and procedure manuals Ability to perform computer tasks and basic system integrations Regular attendance and punctuality Work with different teams across the organization to complete tasks Experience with low voltage systems Preferred: Experience with Audio/Video design and functional utilization Experience with physical security card access and CCTV systems, but not required Experience with office space planning and building systems Position Type, Location, and Expected Hours of Work: This is a full-time, onsite position based in Little Rock, Arkansas. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed. Travel Requirement: This position requires minimal travel (5-15%). SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA). At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool. Full job descriptions will be made available to those selected for an interview.

":"As a Traveling Field IT Technician, you will face a variety of technical issues, allowing you to creatively problem solve in a fast-paced environment. Specific duties will include traveling 50% of the time, overnight, to existing and new customer sites to handle onboardings, perform network documentation, toolset deployment and network assessments. You could be installing or maintaining firewalls, switches, access points and phone systems as part your duties. You will also cover various territories and perform maintenance support on a variety of computer equipment, printers and specialized KeyTrak equipment. Other duties will include maintaining an inventory or repair parts and documentation through our service tracking system. ","job_category":"Information Technology","job_state":"AR","job_title":"Traveling Field IT Technician","date":"2026-01-02","zip":"72201","position_type":"Full-Time","salary_max":"60,000. 00","salary_min":"60,000. 00","requirements":"Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must be able to lift at least 50 pounds on a consistent basis~^~One-year certificate from a college or technical school is preferred~^~Seasoned with Ticketing Systems, Local Exchange, and Email\/Server Migrations~^~Strong sense of Firewall Configurations, Cisco, and Networking~^~Accustomed to Imaging and VMware Virtualization~^~Knowledgeable on Cabling and Telco Circuits~^~Educated on VoIP, VLANs, DNS, BSOD, and GPO's~^~Direct experience with Microsoft 365, GSuite, Active Directory, and Azure AD~^~Ability to travel to project sites on a regular basis. Up to 50% overnight travel~^~Experience updating project and technical documentation~^~Must be able to attend a paid training class in Texas~^~Non-Technical Competencies: Excellent interpersonal skills. Reacts well under pressure. Attention to detail, creating a high degree of quality over quantity. Demonstrates accuracy and thoroughness towards all projects. A great attitude and eye for keen documentation. A deadline-driven mindset with multi-tasking expertise. Ability to use innovation and creativity in problem solving scenarios. Ability to work effectively in a team environment. Ability to independently organize and prioritize wor","training":"You will attend a paid training program in College Station, Texas for 4-weeks. The training is primarily a hands-on familiarization course on the equipment and software at customer sites. You will also learn more about our policies and procedures. ","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. ","

Under the general direction of IT Service Support Regional Manager, the ITSS Senior Field Support Analyst (FSA) provides customer service to an assigned end user base. This role is responsible for the maintenance and administration of computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. The ITSS Senior Field Support Analyst is the face of IT and will act as a liaison between IT and the end user for Level 2 IT related needs. This position will also be called on to serve in an elevated capacity by participating in one or more Centers of Excellence. Key Responsibilities: • Able to travel ~50% between US (Arkansas, Oklahoma, etc.) • Serves as the IT liaison to regional business unit end users • Provide desk side and remote technical assistance to end users during regular business hours and in support of special business projects and initiatives • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations • Work on assignments that are complex in nature and require judgment, initiative and specialized knowledge to identify, resolve and recommend solutions to problems • Escalate non-resolvable issues to higher-level teams in a timely manner • Provide support and assistance for Business Unit process systems as required • Create, monitor and enforce policies and procedures • Create, distribute and update knowledge base solutions • Evaluate, design and implement new systems that increase productivity or enhance overall business operations • Integrate technical knowledge and business understanding to resolve problems for customers • Resolve single and cross technology incidents independently • Work with team members to resolve unusually complex or cross technology incidents • Provide technical consulting during implementations and upgrades to production systems • Build and maintain strong relationship up to senior management level within their Business Units in assigned regions • Assist in the management of asset inventory, hardware lease agreements, service contracts, and vendor support agreements • Establishes and maintains positive and effective work relationships with co-workers, leaders, and customers • Lead Customer Expectation management as part of escalation process • Work on cross-team or large programs/projects and provide direct support to major/complex and strategic initiatives and programs • Travel to other business sites to provide additional support or to attend training sessions • Adheres to departmental standards and ensures appropriate use of information systems • Perform reporting and administrative functions as required Knowledge, Skills, Abilities and Competencies: • Graduate degree in Computer Science, Engineering or related discipline with an IT focus • Certifications: A+ Certification and HDI certification (both HDI Support Center Analyst HDI Desktop Advanced Support Technician) required, MCSA Certification preferred • 4+ years of End User services experience with large teams to support • Ability to conduct research into application development issues and products • Strong analytical skills, including troubleshooting and integration of IT services • Knowledge of existing and emerging hardware and software technologies and IT architectures • Strong problem solving, decision making, sound judgment, assertiveness in developing efficient and effective solutions to diverse and complex business problems • Ability to communicate openly and effectively with senior management, Business Units management, with other IT managers, with staff, and with many diverse constituencies • Ability to work decisively under heavy workload considering the criticality, urgency and extended work hours required to ensure availability of the service in accordance with service level commitments • Ability to manage multi-cultural and multi-located teams • High willingness to drive transformation and service improvement • Strong customer / end-user / client service orientation • Strong relationship building and interpersonal skills • Work experience in a related industry setting is a plus • Work experience at an IT service provider is a plus (managerial and/or delivery level) #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

In this role, you will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. You will be responsible for administration and internal support of the Company's PCs, printers, phones andrelated equipment. At this time there are approximately 300 computers supported by Help Desk. This includes local users, remote location users and field support (off-site) users. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties. ESSENTIAL FUNCTIONS STATEMENT(S) Set up new computers or laptops with the appropriate software, hardware and network connectivity. This includes both fixed-location machines and laptops with either modem connections, hardwire networking or wireless networking. Set up new users with their logins and file access permissions as dictated by their job description. Be able to explain the appropriate business use of the various software implemented at PerfectVision. Physically move or install new or used workstations at the new employee location or obtain and issue portable (laptop) equipment for the user as needed or required by the job position Assist in moving users from one physical location to another physical location on a continuing basis. All computer, phone, and peripheral equipment must be relocated as specified by “Move Request” forms. Setup desk phones as needed. Maintain awareness of workstation and printer maintenance needs. Assist in determining hardware upgrades or software updates as the environment dictates. Maintain documentation concerning computers and peripherals as well as phone equipment. Records must be kept in a timely and accurate fashion; this is a critical demand of the job. Maintain user electronic files, organize and assist users in file maintenance. Manage file space to maximize the available storage space and effective use of hardware. Install and updated computer software as needed. Document the use and assignment of software licenses, insure appropriate usage. Maintain a constant vigil on company equipment to insure inappropriate software is not used or loaded. Provide helpdesk support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests receivedthrough the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and processfirst-in first-out based on priority. Utilize and maintain the helpdesk tracking software. Provides computer orientation to new and existing company staff. Walk customer through new user orientation. Maintain inventory of all equipment, software and software licenses. Report issues to the Service Desk for escalation. Manage PC set up and deployment for new employees using standard hardware, images, company issued phone equipment and software. Assign users and computer to proper groups in Active Directory. Maintain confidentiality with regard to the information being processed, stored or accessed by the end-users on the network. Perform timely workstation hardware and software upgrades as required. Perform other duties as assigned by management. Regular and prompt attendance at work is a primary function and requirement of this position. Competency Statement(s) Accountability - Acceptance of responsibility resulting in anticipation / prevention and problem-solving, which includes identifying problems and issues of varying complexities and finding effective solutions within few guidelines, inside and outside one's job, department or organization Active Listening - Actively attend to, convey, and understand the comments and questions of others Analytical Skills - Use thinking and reasoning to solve a problem Autonomy - Work independently with minimal supervision Business Acumen - Grasp and understand business concepts and issues Communication - Actively attend to, convey, and understand the comments and questions of others; shaping and expressing ideas and information with others using the spoken word, as well as expressing ideas and opinions clearly in properly structured, well organized and grammatically correct reports or documents, utilizing language and terminology that is understandable for the reader Computer Literacy - Effective and efficient use of computers in the working environment Customer Focus - Knowing the internal and external customers' business needs and acting accordingly; anticipating customer needs; giving high priority to service and customer satisfaction Data Gathering and Analysis - Collecting, consolidating and correctly using relevant information; recognizing important information. Tracing possible causes of problems; searching for radical data/solutions Detail Oriented - Pay attention to the minute details of a project or task Ethical / Integrity - Demonstrate conduct conforming to a set of values and accepted standards; be truthful and be seen as credible in the workplace Initiative - Spotting opportunities within your own circle of influence, anticipating on threats and acting on them; self-starting rather than waiting passively until the situation demands action Interpersonal - Get along well with a variety of personalities and individuals; showing consideration for and maintaining good relations with others; acting calmly under stress and strain, and not being hasty or impetuous Organized - Being organized or following a systematic method of performing a task Persuasiveness - To present an idea or plan in a way that encourages others to adopt a certain stand Problem Solving - Identify problems and issues of varying complexities and find effective solutions within few guidelines Reliability - The trait of being dependable and trustworthy, which includes being at work during your scheduled times, arriving on-time and ready to perform job functions, and demonstrating accuracy with regards to assigned tasks Safety and Security - Supports and complies with safety and security requirements Sociability and Networking - Socializing effortlessly with other people at ease when approaching others or on social occasions and building relationships Systems Analysis - Determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes Tactful - Show consideration for and maintain good relations with others Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics Technical Aptitude - Comprehend complex technical topics and specialized information Time Management - Utilize the available time to organize, follow a systematic method of performing a task and complete work within given deadlines EDUCATION High School Graduate or General Education Degree (GED) required Degree in related field or equivalent applicable work experience EXPERIENCE Two to four years of relevant technical experience Two to four years of customer service training and / or experience are beneficial Related experience and training in troubleshooting and providing help desk support Experience communicating technical information to nontechnical personnel COMPUTER SKILLS Proficient in performing internal computer maintenance and software troubleshooting Working experience using Windows 2007 and Windows 10 Working experience using Microsoft Office Suite Working knowledge and ability to setup all aspects of a computer and workstation Working knowledge of help desk software, databases and remote access control Working knowledge of printers Working knowledge of smart phones Perform internal computer maintenance Ability to discuss and solve computer problems via phone CERTIFICATES AND LICENSES None OTHER REQUIREMENTS Physically able to a climb ladder, work in elevated areas and confined spaces Physically able to lift and carry computer monitors, workstations, and printers Must be able to prioritize multiple jobs in an organized manner Must have reliable daily transportation for local travel Must be willing to fly to remote business locations as needed Primary language used to perform this job is English

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

**The Work** The Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 different CONUS and OCONUS locations and sites to ensure proper configuration, installation, and maintenance of data input/output devices to include 40,000 laptops/tablets/workstations, 13,000 mobile devices, 32,000 VOIP devices, monitors, printers, scanners, copiers, cabling, external data storage devices, and network interface devices. This position aligns with Cayuse's core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality and inclusivity in deliverables. **Responsibilities** **Key Responsibilities** + Provide timely restoral and proper maintenance of USACE laptops/tablets/workstations and peripheral devices. + Provide recommendations on lifecycle replacement of equipment and manage full-asset management lifecycle from acquisition to disposition IAW USACE policies. + Responsible for day-to-day logistics of deploying integrated solutions, including scheduling, provisioning, imaging, patching, securing, sanitizing, testing, tracking, distribution, storage, and transportation of assets. + Provide support for USACE COOP activities and USACE-approved training for new technology deployment at CONUS and OCONUS locations. Identify, logs and track user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain a knowledge base for investigating, diagnosing, and resolving incidents as applicable. + Manage and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. + Coordinate and deliver notifications of outages, policy updates, and procedural changes to ITC/OO stakeholders, ensuring clear communication and compliance with organizational standards. + Act as a liaison between internal teams and external partners, including Mettel and NOSC, to coordinate support for site-wide outages and ensure prompt restoration of services. + Facilitate the testing, activation, and troubleshooting of circuits during turn-up (TTU) activities to ensure seamless implementation of new connections. + Organize and oversee the response to both scheduled and unscheduled power outages, minimizing downtime and safeguarding operational continuity. + Other duties as assigned. **Qualifications** **Qualifications - Here's What You Need** + Associates degree in relevant field. + 6 years' experience in computer user support + Valid driver's license, travel may be required. + Experience supporting Windows 10, and MS Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications) + COMPTIA Security Certification + Must possess an active Interim Secret security clearance to start with the ability to obtain and maintain a full Secret + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills:** + Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. + Exceptional verbal and written communication skills. + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. + Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. + Must be self-motivated and able to work well independently as well as on a multi-functional team. + Ability to handle sensitive and confidential information appropriately **Desired Qualifications:** + 5 years Preferred Hands-on experience with Spring Boot Java Applications. + 5 years Preferred Hands-on experience with IBM WebSphere Application Server 8 or later. + 5 years Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum) + 5 years Preferred Hands-on experience with web applications developed for Cloud platform + 5 years Preferred Hands-on experience with CI/CD methodology + 5 years Preferred Hands-on development experience for mobile and tablet platforms **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to: Program Manager** **Working Conditions** + Professional hybrid office environment. + Normal work hours are Monday through Friday; 8-hour shift between 6AM and 6PM local time. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $20.00 - USD $32.00 /Hr. Submit a Referral (**************************************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103791_ **Category** _Information Technology_ **Position Type** _Full-Time Salary Exempt_ **Remote** _No_ **Clearance Required** _Secret_

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Complete Job description: Position:Help Desk Analyst 3 (515721) Location: Little Rock, AR 72201 Duration: 12+ Months Qualifications Skill Microsoft Windows Desktop OS (Windows 7, Window 8, 8.1, 10) Active Directory Administration Desktop \ Laptop \ Tablet Hardware Remote Access (i.e., LogMeIn) Certifications (CompTIA: A+ or Network+) CISCO Switches Windows Server 2008 R2 or later Release Certifications (MS) In Person Only Short Description: The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems. Complete Description: Central Office Travel Required - travel expenses reimbursed. Valid Driver's License Current Vehicle Insurance Certificates Local Candidates: In-person interviews in Little Rock Additional Information All your information will be kept confidential according to EEO guidelines. Amrita Sharma Desk Phone: *************** Ext- 735 amrita@)askitc.com

The Training Program Specialist designs, develops, and delivers learning programs that enhance performance and data quality across Dodge Content teams. This role is responsible for creating and managing training paths within the Learning Management System (LMS), developing engaging instructional content, and conducting live and recorded training sessions. The Training Program Specialist ensures that every training module aligns with organizational goals and empowers employees with the skills to maintain high data standards. This is a Full-Time position and reports directly to the Senior Manager, Operational Performance Management **_Preferred Location_** This is a remote, home-office-based role, and candidates located in the continental United States will be considered. For this position, there is a preference to hire in the Eastern Time Zone; however, candidates in other areas/time zones would be considered as well. **_Travel Requirements_** Expected travel with potential international travel 5-10%. **_Essential Functions_** + Develop and manage structured learning paths for new hires, as well as ongoing role-based training. + Create digital training modules, quick guides, and assessments in the LMS and SOP platforms + Deliver live and recorded training sessions to reinforce learning objectives + Collaborate with managers and SMEs to identify training needs and skill gaps + Update and maintain training materials to reflect current SOPs, data workflows, and governance requirements + Measure training effectiveness using assessment scores, feedback, and KPI outcomes + Partner with the Governance Specialist to ensure training aligns with approved SOPs + Promote a culture of continuous learning and operational excellence across Content **_Education Requirement_** Bachelor's degree in Education, Instructional Design, or related field or equivalent work experience. **_Required Experience, Knowledge, and Skills_** + 3+ years of experience in training development, instructional design, or adult learning + Experience managing LMS platforms and/or creating digital learning content + Strong facilitation, presentation, and communication skills + Proficiency with Microsoft Office + Proficiency with concepts of video editing with tools such as Adobe Premiere, Final Cut Pro, or Camtasia + Familiarity with data quality, governance, or content management principles + Highly organized, detail-oriented, and collaborative + Experience with instructional design, including adult learning principles, to develop effective training + Ability to deliver engaging, accessible learning content + Adaptability: Updates materials as processes evolve + Highly collaborative and able to work with multiple teams to align learning with operational goals **_Preferred Experience, Knowledge, and Skills_** + Data Visualization tools such as Tableau, AWS QuickSight, PowerBI + Knowledge of SQL and/or Python programming languages + Agile development methodologies, familiarity with Jira/Confluence **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with innovative software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary Range: $60,000-$70,000_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need accommodation or assistance completing the online application, please email _** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-16

Full-and Part-Time Employee Benefits Medical, Dental, and Vision Insurance Company paid life insurance policy up to $15,000 FSA and FSA Dependent care Supplemental Insurance such as Short-term disability, Long-Term disability, etc. 401(k) retirement plan with company match Paid time off (PTO) program to total up to 208 hours a year Tuition and certification reimbursement for qualified employees Employee Assistance Program (EAP). Free parking at all locations. Mileage reimbursement for company travel. Compensation Arkansas Hospice offers competitive wages and base our pay rates off each candidates' years of experience. The rates that are listed on the Indeed website are not ours and are not accurate. POSITION SUMMARY The Access Intake Specialist receives incoming calls for referrals to hospice care, processes referrals and coordinates with Access Clinician(s) to ensure timely response to referral requests. He/she assists with the transition of referrals from the Access team to the appropriate hospice interdisciplinary group. QUALIFICATIONS Education: High school diploma or GED. Experience: A minimum of one year experience in a hospital, home health agency, hospice, or related program. Additional Requirements: Valid Arkansas driver's license, car, car insurance. PRIMARY RESPONSIBILITIES Greets customers on the telephone, answers general information questions, records patient information, and enters all referral calls into electronic medical record. Provides information and support to patients, families, and referral sources concerning potential hospice care patients. Follows appropriate referral intake process when taking referrals. 4. Contacts appropriate Access Clinician with referral information and scheduled appointment, in coordination with Access Coordinator or Supervisor as needed. Effectively communicates with patients, families, interdisciplinary team members, and other healthcare providers. Ensures timely transfer of all referral information to appropriate Access Clinician and team assigned. Follows appropriate referral intake process when taking referrals. Maintains all information relevant to the access team in an accessible, designated location. Demonstrates familiarity with policies of Arkansas Hospice, Inc. and rules and regulations of state and federal agencies, which aid in determining patients' appropriateness for hospice care services. Interacts appropriately with supervisor, patients, family members and all other customers. Is productive and uses time and resources efficiently. Participates in Performance Improvement activities. Maintains strict confidentiality at all times. Accepts direction and follows instructions from supervisor. Adheres to all organizational and departmental policies and procedures. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work. Attends all required meetings and in services; seeks opportunities for additional professional development activities as appropriate. Performs other duties as assigned. COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITY AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Knowledge of medical records and medical terminology. 2. Knowledge and acceptance of hospice philosophy and principles of care. 3. Skill in organizing and prioritizing workload. 4. Ability to recognize both positive and negative aspects of death and grief. 5. Ability to communicate effectively both orally and in writing. 6. Ability to communicate effectively with co-workers and other customers. 7. Ability to follow basic safety policies and procedures. 8. Ability to use good judgment and to maintain confidentiality of information. 9. Ability to work as a team player. 10. Ability to demonstrate tact, resourcefulness, patience and dedication. 11. Ability to accept direction and adhere to policies and procedures. 12. Ability to work in a fast-paced environment. This position is designated as a safety sensitive position because it performs the above listed functions while regularly working with confidential and/or proprietary LifeTouch Health and patient information, including but not limited to patient medical records, current or former employee information, LifeTouch Health records, and other information that the employee regularly uses to perform job functions.

JOB OBJECTIVE: To provide technical support to Little Rock Convention and Visitor's Bureau (LRCVB) end-users for computers and associated hardware and software. This is not a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment. This position is considered Essential Personnel under the LRCVB Inclement Weather policy. For a complete list of essential job functions, please click HERE. These knowledge, skills, and abilities are usually, although not always, acquired through completion of two (2) years of college coursework in Computer Science, Computer Information Systems, or a related field; or graduation from a vocational-technical school with an Associate's Degree in Computer Information Systems, Computer Maintenance, Electronic Technology, or a related area; and one (1) year of experience in the installation, maintenance, and repair of computers or in the installation and maintenance of computer operating systems and software applications, or a related area. Equivalent combinations of education and experience will be considered. ADDITIONAL REQUIREMENT: Must be available to work nights, holidays, and weekends as required. This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation. DISCLAIMER: This document does not create an employment contract, implied or otherwise. * Online applications only * Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically. * Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate. * List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications. * All communication regarding application status will be sent to candidates via text message/email address listed on account. * You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications. * Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at ************** if they are having computer difficulties.