Support specialist jobs in San Marcos, TX

EYERIDE empowers fleets by combining live video and telematics through a cloud platform to enhance safety, resolve issues efficiently, and ensure vehicles operate securely. Serving transportation, logistics, public safety, and government sectors, our technology supports fleets of all sizes. With teams across the U.S., Poland, and Israel, we create user-friendly, reliable solutions to simplify daily operations. Our ultimate goal is to provide fleet managers with the insights needed to lead with greater confidence and reduced stress. The Opportunity Enjoy working in a startup environment? Love computers and problem-solving? Join EYERIDE! We're looking for a Tech Support Specialist to assist customers with AI cameras, in-cab monitors, live GPS tracking, and in-cab WiFi installed in their vehicles. What You'll Do Provide over-the-phone technical support for vehicle hardware and software Troubleshoot network-related issues (TCP/IP, DNS, DHCP) Guide customers through step-by-step solutions Ensure top-tier customer service and technical assistance What You Bring: Experience in tech support and troubleshooting Strong communication and problem-solving skills Passion for technology and vehicle systems Ability to work overnight shifts on occasion

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

**Candidates must be local to Austin. This role is onsite 5 days per week. --We are seeking an experienced CADD Applications Support Analyst to support civil engineering and transportation design teams using Bentley design tools. This role focuses on the operation, support, and optimization of CADD and civil design applications, working closely with engineering users to ensure projects are delivered efficiently, accurately, and on schedule. This is a hands-on, user-facing role ideal for someone who enjoys being the technical SME for engineering design software and serving as the bridge between engineering workflows and technology. --What You'll Do-- Serve as a subject matter expert for CADD and civil engineering design tools, including MicroStation, ProjectWise, and OpenRoads Designer Provide day-to-day application support and troubleshooting for civil engineering and roadway design teams Assist end users with setup, configuration, workflows, and best practices to ensure projects are completed on time and within requirements Support enterprise software implementations, upgrades, and deployments for engineering applications Create, package, deploy, and maintain software distributions Analyze user needs and provide guidance based on hardware, software, and civil engineering workflows Collaborate with business analysts, developers, technical writers, and other stakeholders to understand and support CADD requirements Share knowledge of civil engineering design principles and digital delivery practices Contribute to continuous improvement efforts, including the use of AI and automation tools to improve efficiency and delivery --Required Experience & Qualifications-- 5+ years of experience supporting MicroStation, ProjectWise, and/or OpenRoads Designer 5+ years of experience with enterprise software implementation and deployment 5+ years of experience creating and deploying software packages Proven experience as an SME for CADD tools supporting civil engineering teams Strong customer-focused mindset with experience supporting end users in technical environments Ability to analyze technical issues, define problems, and develop practical solutions Excellent communication skills and ability to work collaboratively in a team environment Strong logical reasoning and decision-making skills aligned with business objectives Authorization to work in the United States for the duration of the engagement --Preferred Qualifications-- Experience supporting transportation or roadway design projects Prior experience working on state DOT or public-sector engineering projects Experience using AI-enabled tools or automation to improve digital delivery or engineering workflows --Why This Role?-- Work directly with engineering professionals on meaningful infrastructure projects Be the go-to expert for modern civil engineering design technology Influence how engineering teams adopt tools, workflows, and emerging technologies Balance technical depth with real-world user impact #TECHIND

San Antonio, TX *Secret Clearance Required We are looking for an entry level Help Desk Specialist to support one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities • Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. • Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers. • Performs initial problem analysis and triages problem to technical staff when appropriate. • Coordinates efforts with staff associates and subject matter experts to resolve problems; logs and tracks requests for assistance related to the application as a primary user contact. • Responsible for knowing when to escalate an incident, resolves basic questions to problems associated with account administration, system navigation/functionality, access and FAQs. • Assists with compiling and regularly maintaining a log of Frequently Asked Questions (FAQ) originating with all categories of users. Assists with providing and managing official answers to all FAQs and distributing same to all interested stakeholders. • Contributes to the preparation of procedure manuals and documentation for help desk use. • Makes recommendations for improvements to help desk and assists with creating reports based on information provided from user surveys and trend analyses. Minimum Qualifications HS Diploma Active Secret Clearance Relevant Work Experience: 0-2 years of customer service experience. 1-3 years as a Customer Service Representative or Help Desk operator preferred. Other Job Specific Skills • Knowledge of and ability to use computers, including the Microsoft Suite and Internet Explorer. Being able to type quickly and accurately is essential. • Must have strong interpersonal and communications skills. • Must be confident in ability to control phone conversations and guide customers. • Ability to provide step-by-step instructions and clearly express ideas and solutions to customers and colleagues. • Well-developed presentation, telephone and writing skills. • Ability to work in a team-oriented environment. • Ability to learn new computer applications and to continually learn changes to those computer applications. • Ability to multi-task. • Must be flexible and dependable. • Strong active listener, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, preferred. • Prior military experience or knowledge is helpful but not required. • Knowledge of ITIL framework and processes preferred.

Middleware Integration Developer (Developer 3) Work Mode: Hybrid Required Technical Skills (Must Have) ESQL, SQL, and Java IBM App Connect Enterprise (ACE) IBM MQ Position Summary CPS Energy is seeking a Developer 3 to join the Integration Development Team. This role is responsible for designing, developing, testing, and maintaining enterprise application integration solutions using established development standards and SDLC processes. The position supports mission-critical integration systems and J2EE application servers while ensuring system availability, performance, security, and reliability to meet business needs. Key Responsibilities Develop, administer, and support application integration solutions for business processes Support and administer the EnergyIP Meter Data Management system Implement and manage J2EE application server platforms Collaborate with Application Development, IT Infrastructure, Operations, and Support teams Design, test, document, implement, and maintain integration services and architectures Provide 2nd-level proactive and reactive support for mission-critical systems Monitor system performance, respond to alerts, and perform root-cause analysis Automate system administration and scripting tasks Ensure 24x7x365 system availability (on-call rotation as needed) Maintain host and network security Cross-train team members and document new designs Communicate technical solutions clearly to stakeholders Perform other duties as assigned Minimum Qualifications Bachelor's degree in Information Systems, Computer Science, Engineering, or related field Required Experience Experience with Enterprise Application Integration (EAI) tools such as: IBM MQ IBM WebSphere Application Server IBM App Connect Enterprise (ACE) MuleSoft Tomcat, WebLogic Active MQ, Kafka EnergyIP Meter Data Management System Must have significant experience with at least 7 of the following: IBM ACE & MuleSoft administration, development, and performance tuning IBM MQ, Active MQ, Kafka administration and tuning Custom IBM MQ / IBM ACE development API development (IBM ACE, MuleSoft) Tomcat, WebLogic, WebSphere administration (UNIX & Windows) High Availability installations Java or ABAP programming JVM tuning SOA (SOAP, WSDL) RESTful services (RAML, Swagger) Oracle, SQL Server, Hadoop administration Perl, Shell scripting, XSLT, DataWeave, SQL Additional Skills Strong project management and multitasking abilities Excellent written and verbal communication skills Strong analytical and problem-solving skills Ability to work independently and collaboratively Proficiency with MS Office tools Strong interpersonal and teamwork skills Preferred Qualifications Master's degree in Information Systems or related field IBM ACE certification MuleSoft certification Utility industry experience Thanks & Regards, Gufran Ahmad MARVEL InfoTech, Inc. Desk: ************ Ext 105 Fax: ************ Email: ************************* ********************** MBE - NMSDC - NYNJ

About the Role: Seeking a Camera Lab Test Engineer to join HP's team focused on developing cutting-edge video conferencing devices and camera systems. This entry-level position is ideal for a recent graduate eager to learn and grow in a fast-paced environment. Responsibilities: Perform objective testing in camera labs for new product development, including webcams and video conferencing devices. Execute test plans for software updates, image quality, and audio-visual performance. Assist in validating AI/ML features such as facial recognition, background blurring, and audio enhancements. Document test results and collaborate with engineering teams to troubleshoot and resolve issues. Support quality assurance processes and inline testing tools during development cycles. What You'll Learn: Hands-on experience with Microsoft-certified camera labs and advanced testing methodologies. Exposure to video collaboration technologies, imaging pipelines, and ISP tuning. Training in quality assessments (IQC/OQC) and RFQ processes. Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. Strong interest in camera systems, video conferencing technology, and software testing. Basic understanding of hardware/software integration is a plus. Excellent attention to detail and willingness to learn. Ideal Candidate: Curious, proactive, and eager to work in a collaborative environment. Comfortable working in labs and learning new tools and processes.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Country USA State Texas City San Antonio Descriptions & requirements About the role: As part of our IT Operations Team, you will work in an enterprise environment, providing onsite and virtual technical support for your office and regional offices in your area. You will work directly with end-users, troubleshooting a wide range of IT issues and leveraging your advanced technical knowledge to manage special projects to help keep us on the cutting edge of transportation technology. What's in it for you: * $50,000 - $65,000 base salary * Comprehensive benefits package * Health, dental and vision coverage * 401(k) with company match * Perks including employee discounts, financial wellness planning, tuition reimbursement and more * Position based in San Antonio, TX with travel to Laredo, TX; Houston, TX and Monterrey, MX * Advancement opportunities with structured career paths * Access to the latest emerging technologies * Reimbursement for continuous education and technical training * TQL's IT Team offers a hybrid work environment with the ability to work remotely 40 hours per month * Leadership experience by being the IT subject-matter-expert for assigned offices * Certified Great Place to Work and voted a 2019-2026 Computerworld Best Places to Work in IT What you'll be doing: * Provide front-line technical support to on-site and remote employees * Travel to assigned regional offices to manage setup, breakdown, and relocation of workstations, printers, and other hardware. * Complete technology inventory counts and interact with office leadership to determine additional needs. * Manage Windows 11 PC inventory and perform repairs and reimaging * Work closely with Network and Database Admins, App Developers and vendors to resolve complex issues * Test new software and physical and virtual hardware to provide feedback to leadership * Assist in network upgrades and other testing after normal business hours and provide back-up, on-call support. * Ensure internal customers and end-users are your top priority * Address national help desk calls and tickets to support business needs as they adjust What you need: * Bachelor's degree in information technology or equivalent work experience * 1-2 years of help desk experience; supporting hardware, software and VoIP systems * Strong knowledge of Microsoft Office 365, Windows 11 and SCCM * Basic server and networking skills * A talent for creatively and decisively solving problems * Aptitude and ability to work independently and be a technology leader for the company * Ability to travel up to 15-20% * Fluency in English and Spanish Where you'll be: 6010 Exchange Pkwy Suite 200 San Antonio, TX 78238 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. Job Description The Senior Applications Support Associate plays a critical role in supporting our real estate investment and operations teams by ensuring the reliability, performance, and optimization of key enterprise platforms - with a strong focus on Yardi Voyager, Argus Enterprise, and other real estate business applications. This role serves as a trusted technology partner to business users, helping solve complex issues, enhance workflows, and drive efficiency across the organization. By maintaining data integrity, standardizing inputs, and promoting consistent system usage, the Specialist directly contributes to improved data completion, quality, and adoption - ensuring that insights derived from our platforms are accurate, actionable, and trusted across the firm. Key Responsibilities Serve as the primary technical and functional support resource for real estate applications, including Yardi Voyager and Argus Enterprise Provide Tier 2/Tier 3 support, including issue analysis, troubleshooting, and resolution to ensure continuity for investment, accounting, and asset management teams Perform data validation and analyze system behavior using SQL and reporting tools Partner with business stakeholders to understand requirements and translate operational needs into system improvements Support application upgrades, enhancements, and integrations in collaboration with IT and vendor teams Monitor application performance, identify optimization opportunities, and recommend proactive solutions Maintain strong documentation standards, including configuration details, workflows, and support procedures Uphold data governance, security best practices, and compliance standards across supported platforms Additional duties, as assigned Why This Role Matters This role directly supports mission-critical systems that power our investment management, accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data empower decision-making across the real estate lifecycle. Requirements Bachelor's degree in MIS, Business Information Systems, Finance, or related field 5+ years of professional experience supporting business applications, ideally within real estate or financial services Strong hands-on experience with SQL including writing, debugging, and optimizing queries Proficiency in writing and debugging SQL queries (e.g., SELECT, JOIN, WHERE, GROUP BY). Knowledge of Transact-SQL (T-SQL), stored procedures, functions and views using SQL 2012 and higher. Experience with relational database concepts, stored procedures, and reporting/ETL workflows Proficiency with Excel, including macros and advanced functions Prior Yardi Voyager experience highly preferred Experience with Argus Enterprise or real estate investment/asset management systems a strong plus Ability to work on-site full time in San Antonio Must be authorized to work in the U.S. without sponsorship Technical Environment: Yardi Voyager 7s Argus Enterprise SQL Server 2012+ / T-SQL Azure Synapse TOAD for SQL Server / SQL Server Management Studio Key Competencies Strong customer-service mindset with the ability to engage all levels of the business Analytical thinker able to solve complex system and data issues with urgency and precision Exceptional communication skills - able to simplify technical concepts for business audiences Detail-oriented, organized, and proactive with strong time management skills Ability to work independently while collaborating across technology and business functions Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the “CCPA”). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here. At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Contract Assisting with large scale revenue recovery project, supports regulated telco tariff term payment plans and individual case basis (ICB) agreements. Role and responsibilities: • Reconcile standard and Individual Case Basis (ICB) contract related billing for Retail, Wholesale (Affiliate and Non-Affiliate), Federal, State, and business customers • Audit standard and ICB contract billing, writing orders to correct billing whenever necessary. Monitor corrective orders to ensure appropriate billing taking action to fix errors when necessary. •Research and interpret contract language ensuring interpretation complies with product and regulatory rules and regulations. Ability to translate contract language and billing questions related to early termination/shortfall/cancellation charges into easy to understand language • Recommend price and contract language changes based on customer request ability to support the language • Respond to customer initiated legal and commission complaints partnering with Supervisor, Legal and Regulatory when necessary Requirements: • A high school diploma or equivalent; • Must possess a strong attention to detail, the ability to prioritize tasks and respond in a timely manner • Intermediate level on Microsoft Office: Outlook, Word, Excel, Access, SQL • Expert level knowledge of CRIS/BOSS billing systems required • Service Order Writer experience required • Order Error resolution experience required • Revenue Recovery Auditor experience required

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. **Job Description** The Senior Applications Support Associate plays a critical role in supporting our real estate investment and operations teams by ensuring the reliability, performance, and optimization of key enterprise platforms - with a strong focus on Yardi Voyager, Argus Enterprise, and other real estate business applications. This role serves as a trusted technology partner to business users, helping solve complex issues, enhance workflows, and drive efficiency across the organization. By maintaining data integrity, standardizing inputs, and promoting consistent system usage, the Specialist directly contributes to improved data completion, quality, and adoption - ensuring that insights derived from our platforms are accurate, actionable, and trusted across the firm. **Key Responsibilities** + Serve as the primary technical and functional support resource for real estate applications, including Yardi Voyager and Argus Enterprise + Provide Tier 2/Tier 3 support, including issue analysis, troubleshooting, and resolution to ensure continuity for investment, accounting, and asset management teams + Perform data validation and analyze system behavior using SQL and reporting tools + Partner with business stakeholders to understand requirements and translate operational needs into system improvements + Support application upgrades, enhancements, and integrations in collaboration with IT and vendor teams + Monitor application performance, identify optimization opportunities, and recommend proactive solutions + Maintain strong documentation standards, including configuration details, workflows, and support procedures + Uphold data governance, security best practices, and compliance standards across supported platforms + Additional duties, as assigned **Why This Role Matters** This role directly supports mission-critical systems that power our investment management, accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data empower decision-making across the real estate lifecycle. **Requirements** + Bachelor's degree in MIS, Business Information Systems, Finance, or related field + 5+ years of professional experience supporting business applications, ideally within real estate or financial services + Strong hands-on experience with SQL including writing, debugging, and optimizing queries + Proficiency in writing and debugging SQL queries (e.g., SELECT, JOIN, WHERE, GROUP BY). + Knowledge of Transact-SQL (T-SQL), stored procedures, functions and views using SQL 2012 and higher. + Experience with relational database concepts, stored procedures, and reporting/ETL workflows + Proficiency with Excel, including macros and advanced functions + Prior Yardi Voyager experience highly preferred + Experience with Argus Enterprise or real estate investment/asset management systems a strong plus + Ability to work on-site full time in San Antonio + Must be authorized to work in the U.S. without sponsorship **Technical Environment:** + Yardi Voyager 7s + Argus Enterprise + SQL Server 2012+ / T-SQL + Azure Synapse + TOAD for SQL Server / SQL Server Management Studio **Key Competencies** + Strong customer-service mindset with the ability to engage all levels of the business + Analytical thinker able to solve complex system and data issues with urgency and precision + Exceptional communication skills - able to simplify technical concepts for business audiences + Detail-oriented, organized, and proactive with strong time management skills + Ability to work independently while collaborating across technology and business functions Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the "CCPA"). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here (https://realco.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=80769&hashed=-260663885&\_ga=2.107***********20145.1678113256-1318***********074953) . At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. _Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._ **Job Location** _US-TX-San Antonio_ **ID** _2025-2257_ **\# of Openings** _1_

A North Austin promotional products company is seeking an International Shipping & Production Support Specialist to join their tight-knit team starting in January. This role averages 32 hours per week and is ideal for someone who is detail-oriented, reliable, and enjoys a mix of logistics and hands-on production work. Responsibilities Prepare and process international shipments using DHL, FedEx, UPS, and Airwave Freight Generate labels, commercial invoices, customs documentation, and tracking details Coordinate pickup schedules and ensure accurate delivery information Monitor shipments and resolve delays or carrier issues as needed Maintain organized shipping records and inventory logs Assist across departments when needed, including: Packing and shipping domestic orders Kitting promotional materials Pressing logos on apparel General production support Follow company quality and accuracy standards in all tasks Schedule & Compensation Approximately 32 hours/week Starting January Healthcare and additional perks available Supportive workplace with excellent team tenure

Job Title - Desktop Support Specialist Job Type - Fulltime Key Responsibilities: Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms). Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing. Support mobile device setup and management for sales or field teams. Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations. Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers. Escalate and track issues that require higher-level intervention or vendor support. Collaborate with network and system administrators for more complex technical issues. Maintain accurate documentation of incidents, resolutions, and asset inventories. Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons. Required Skills and Qualifications: 2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment. Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration). Familiarity with Active Directory, user account provisioning, and permission management. Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting. Strong problem-solving, interpersonal, and time-management skills. Customer-service mindset with the ability to communicate clearly with both technical and non-technical users. Preferred Qualifications: Experience supporting IT in a manufacturing, distribution, or retail environment. Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation. Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. They will be expected to learn new products and technologies quickly and constantly. In addition, they are expected to have top notch communication skills. This is not your typical corporate help desk. We support hundreds of organizations and thousands of end users in a extremely variable environments. Essential Duties and Responsibilities Microsoft Azure and Office 365 Administration Provide remote technical support to customers calling for various technical issues. Provide on-site technical support to customers as needed. Must have flexible after-hours availability for implementation and deployment tasks. Track time and provide troubleshooting notes as you work. Requirements Desired Technical Knowledge Technicians are expected to have intermediate knowledge of the following technologies, along with the ability to quickly advance that knowledge. Windows Server and Desktop OS (all versions) Familiarity with public cloud technologies (Microsoft Azure and 365 is a must) Familiarity with MacOS and Linux operating systems. Common Desktop Applications (Office, etc.) Common Networking/Internet Services (DHCP, DNS, Domain Registration, etc.) Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ) Virtualization Technologies (VMware vSphere and Hyper-V) Familiarity with VOIP solutions, such as Ring Central Other desirable skills Basic Scripting knowledge (PowerShell, Bash, Python) Standard Networking (Routing, Switching, Firewalls. Specifically Meraki, Sonicwall, Cisco, and Dell) Familiarity administering Remote Desktop Services Additional Requirements Must live in the Austin, TX metro or surrounding area. Participate in after hours support rotation. Must pass background screening. Must be able to lift 20 lbs. Ability to work in a team and communicate effectively. Responsible for entering billable time and notes into ticketing system in real time. Certifications: Preference is given to well certified individuals. Experience: 2+ years experience in a help desk or network support position. Education: Degrees are valued but not required. We prefer experience and certifications. Benefits 75% to 100% work-from-home options if based in Austin, TX Flexible Paid Time Off Medical/Dental/Vision Insurance available Life and AD&D Insurance Disability Insurance GCS is an equal opportunity employer. GCS is a certified small business.

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. Job Description The Senior Applications Support Associate plays a critical role in supporting our real estate investment and operations teams by ensuring the reliability, performance, and optimization of key enterprise platforms - with a strong focus on Yardi Voyager, Argus Enterprise, and other real estate business applications. This role serves as a trusted technology partner to business users, helping solve complex issues, enhance workflows, and drive efficiency across the organization. By maintaining data integrity, standardizing inputs, and promoting consistent system usage, the Specialist directly contributes to improved data completion, quality, and adoption - ensuring that insights derived from our platforms are accurate, actionable, and trusted across the firm. Key Responsibilities * Serve as the primary technical and functional support resource for real estate applications, including Yardi Voyager and Argus Enterprise * Provide Tier 2/Tier 3 support, including issue analysis, troubleshooting, and resolution to ensure continuity for investment, accounting, and asset management teams * Perform data validation and analyze system behavior using SQL and reporting tools * Partner with business stakeholders to understand requirements and translate operational needs into system improvements * Support application upgrades, enhancements, and integrations in collaboration with IT and vendor teams * Monitor application performance, identify optimization opportunities, and recommend proactive solutions * Maintain strong documentation standards, including configuration details, workflows, and support procedures * Uphold data governance, security best practices, and compliance standards across supported platforms * Additional duties, as assigned Why This Role Matters This role directly supports mission-critical systems that power our investment management, accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data empower decision-making across the real estate lifecycle. Requirements * Bachelor's degree in MIS, Business Information Systems, Finance, or related field * 5+ years of professional experience supporting business applications, ideally within real estate or financial services * Strong hands-on experience with SQL including writing, debugging, and optimizing queries * Proficiency in writing and debugging SQL queries (e.g., SELECT, JOIN, WHERE, GROUP BY). * Knowledge of Transact-SQL (T-SQL), stored procedures, functions and views using SQL 2012 and higher. * Experience with relational database concepts, stored procedures, and reporting/ETL workflows * Proficiency with Excel, including macros and advanced functions * Prior Yardi Voyager experience highly preferred * Experience with Argus Enterprise or real estate investment/asset management systems a strong plus * Ability to work on-site full time in San Antonio * Must be authorized to work in the U.S. without sponsorship Technical Environment: * Yardi Voyager 7s * Argus Enterprise * SQL Server 2012+ / T-SQL * Azure Synapse * TOAD for SQL Server / SQL Server Management Studio Key Competencies * Strong customer-service mindset with the ability to engage all levels of the business * Analytical thinker able to solve complex system and data issues with urgency and precision * Exceptional communication skills - able to simplify technical concepts for business audiences * Detail-oriented, organized, and proactive with strong time management skills * Ability to work independently while collaborating across technology and business functions Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the "CCPA"). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here. At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Along with its affiliate companies, Affinius Capital invests across the risk spectrum for a global client base, managing over $61 billion in gross assets under management within a diversified portfolio across North America and Europe. Affinius Capital provides strategic equity and debt capital, including to capitalize on the accelerating demand for technology-driven real estate assets, to meet the critical need for housing solutions, and for other market and capital structure opportunities exhibiting compelling risk-return characteristics. For more information, visit affiniuscapital.com. Job Description The Senior Applications Support Associate plays a critical role in supporting our real estate investment and operations teams by ensuring the reliability, performance, and optimization of key enterprise platforms - with a strong focus on Yardi Voyager, Argus Enterprise, and other real estate business applications. This role serves as a trusted technology partner to business users, helping solve complex issues, enhance workflows, and drive efficiency across the organization. By maintaining data integrity, standardizing inputs, and promoting consistent system usage, the Specialist directly contributes to improved data completion, quality, and adoption - ensuring that insights derived from our platforms are accurate, actionable, and trusted across the firm. Key Responsibilities Serve as the primary technical and functional support resource for real estate applications, including Yardi Voyager and Argus Enterprise Provide Tier 2/Tier 3 support, including issue analysis, troubleshooting, and resolution to ensure continuity for investment, accounting, and asset management teams Perform data validation and analyze system behavior using SQL and reporting tools Partner with business stakeholders to understand requirements and translate operational needs into system improvements Support application upgrades, enhancements, and integrations in collaboration with IT and vendor teams Monitor application performance, identify optimization opportunities, and recommend proactive solutions Maintain strong documentation standards, including configuration details, workflows, and support procedures Uphold data governance, security best practices, and compliance standards across supported platforms Additional duties, as assigned Why This Role Matters This role directly supports mission-critical systems that power our investment management, accounting, and asset operations functions. The ideal candidate blends technical skill with business acumen, ensuring applications and data empower decision-making across the real estate lifecycle. Requirements Bachelor's degree in MIS, Business Information Systems, Finance, or related field 5+ years of professional experience supporting business applications, ideally within real estate or financial services Strong hands-on experience with SQL including writing, debugging, and optimizing queries Proficiency in writing and debugging SQL queries (e.g., SELECT, JOIN, WHERE, GROUP BY). Knowledge of Transact-SQL (T-SQL), stored procedures, functions and views using SQL 2012 and higher. Experience with relational database concepts, stored procedures, and reporting/ETL workflows Proficiency with Excel, including macros and advanced functions Prior Yardi Voyager experience highly preferred Experience with Argus Enterprise or real estate investment/asset management systems a strong plus Ability to work on-site full time in San Antonio Must be authorized to work in the U.S. without sponsorship Technical Environment: Yardi Voyager 7s Argus Enterprise SQL Server 2012+ / T-SQL Azure Synapse TOAD for SQL Server / SQL Server Management Studio Key Competencies Strong customer-service mindset with the ability to engage all levels of the business Analytical thinker able to solve complex system and data issues with urgency and precision Exceptional communication skills - able to simplify technical concepts for business audiences Detail-oriented, organized, and proactive with strong time management skills Ability to work independently while collaborating across technology and business functions Affinius Capital complies with laws and regulations that permit certain requests related to your data in our files, including, but not limited to, the California Consumer Privacy Act (the “CCPA”). The Company's privacy policy and contact information for questions regarding your data or the policy may be found here. At Affinius Capital our employees enjoy generous benefits packages including comprehensive medical, dental and vision plans, 401k, educational and professional designation assistance, casual dress attire and much more! The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Affinius Capital is an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.