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Technical Specialist (Willowbrook Mall R321)
Apple 4.8
Support specialist job in Houston, TX
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.
A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
**Description**
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.
Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.
Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.
Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.
Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.
Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
**Minimum Qualifications**
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
**Preferred Qualifications**
You can:
Demonstrate technical expertise of Apple products and services.
Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
Navigate customer service issues with care and strong interpersonal skills.
Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.
Work in a fast-paced environment and balance multiple tasks at the same time.
Work well in a team environment, demonstrating shared responsibility and accountability with other team members.
Be trusted with sensitive or confidential information, keeping with Apple's core values.
Be curious and open to learning from others and helping each other grow.
### Place of Work
On-site
### Requisition ID
Retail3
### Job Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
### Application Link
*********************************
$101k-133k yearly est. 1d ago
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Regional Support Specialist - Houston, TX
Anywhere Re
Support specialist job in Houston, TX
Ready to be part of something great? Were looking for a Regional SupportSpecialist (RSS) to join our Coldwell Banker team. This role is the heartbeat of our offices. Youll support our agents, branch leaders, and marketing efforts in ways that help SupportSpecialist, Support, Specialist, Social Media, Branch Manager, Regional, Property Management, Business Services
$34k-58k yearly est. 1d ago
Regional Support Specialist - Houston, TX
Anywhere Real Estate
Support specialist job in Houston, TX
**Ready to be part of something great?**
We're looking for a **Regional SupportSpecialist (RSS)** to join our Coldwell Banker team. This role is the heartbeat of our offices. You'll support our agents, branch leaders, and marketing efforts in ways that help everything run more smoothly and strategically.
As an RSS, you'll be based in one of our branch offices and stay closely connected with our regional support team, our Coldwell Banker Agents and Brokerage Leadership. No two days are exactly the same. Some days you'll be troubleshooting office systems or helping with scheduling. Other days you'll be working alongside agents to support their marketing, especially through social media and our in-house tools. This role is a great fit for someone who is organized, tech-savvy, loves helping people, and thrives in a busy, collaborative environment. You don't need to be a marketing expert, but you should be curious, resourceful, and open to learning.
If you're looking for a role where you can grow your skills, make a real impact, and be part of a supportive team, we'd love to meet you.
**Responsibilities:**
**Agent Support**
· Provide white-glove service for agents and clients visiting our offices, promoting the teams available to support them including Primary Services and Transaction Concierge
· Support agents with any technology, process, or operationally related questions
· Provide basic social media and marketing support to agents and manage office social media accounts, on-demand
· Promote a friendly, inclusive office culture that reinforces our agent value proposition
· Coordinate with and across other Agent Services operational teams to direct Agents on transaction related questions or issues
· Collaborate with the Agent Onboarding Team to facilitate the agent onboarding process as required. Conduct comprehensive office orientation, provide training on company tools (such as MoxiWorks, Prospect Square, Listing Concierge, etc.), and introduce affiliated partners while emphasizing mutual support and collaboration
**Branch Leader Support**
· Be the Culture Carrier for the Branch and the Region, including driving events, promoting CB Cares, and creating a community environment for Agents and Consumers
· Support the Branch Manager with maintaining office promotional items, preparing for and coordinating sales meetings, leading new agent orientations, supporting office culture, and production support of social media marketing for the branch office
· Assist with recognition including awards reporting, social media, sales meeting content and other activities that recognize Coldwell Banker Agent performance
· Assist in the recruitment of agents, including pulling local non-affiliated Agent production reports, new Agent license data, and contact information; setting recruiting appointments and office visits.
· Assist Branch Manager with the intake process for new Agents, as needed
· Collaborate with the Branch Manager as they provide coaching to new agents, including support of business plan development and implementation. Offer support on business-building opportunities and address inquiries related to company tools and processes. Follow up with agents after the Branch Manager has helped them create their business plans. Serve as an accountability partner for each agent's business goals
· Identify potential processes or product enhancements to be reviewed and implemented
**Office Organization**
· Greet and direct agents and clients to workspaces or conference rooms as applicable
· Collaborate with our facilities and IT partners to ensure all office items remain in working order
· Maintain adequate inventory of office supplies and ensure timely distribution of mail
**Minimum Qualifications:**
- Two or more years of customer service experience is preferred, with prior experience in a real estate office being advantageous
- Familiarity with the use of social media platforms (i.e. Facebook/Instagram) is required. As well as an understanding of how these platforms are used in marketing
- Excellent written and verbal communication skills are essential
- Proficiency in various operating systems (i.e.- PCs, Macs, and Mobile platforms), as well as the ability to navigate computer software, is required
- Proficiency with Microsoft Office applications is strongly preferred
- Ability to communicate effectively with diverse audiences, including agents, branch managers, customers, vendors, and other internal support teams
- A customer-focused approach, delivery-oriented mindset, and ability to multi-task are crucial
- Willingness to be nimble and adjust priorities as needed
- Ability to travel to additional offices in the region on an as-needed basis
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
· Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
· 401(k) savings plan with company match
· Paid Time Off to Include Holidays, Vacation Time, and Sick Time
· Paid Family & Paternity Leave
· Life Insurance
· Business Travel Accident Insurance
· All employees receive access to LinkedIn Learning
· Tuition reimbursement for approved programs
· Employee Referral Program
· Adoption Assistance Program
· Employee Assistance Program
· Health and Wellness Program and Incentives
· Employee Discounts
· Employee Resource Groups
\#indjobs
Coldwell Banker (******************************** is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.
Anywhere Real Estate Inc. (************************ **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens Real Estate (*********************** , Century 21 (*************************** , Coldwell Banker (******************************** , Coldwell Banker Commercial (****************************** , Corcoran (************************** , ERA (********************* , and Sotheby's International Realty (*********************************** , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (********************************************************************** .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran
$34k-58k yearly est. 1d ago
Express Airfreight Specialist
Avia Solutions Group 4.4
Support specialist job in Pasadena, TX
Are you ready to charter your own career?
The runway to success in global logistics begins here...
Are you looking for an opportunity to work for a global brand where you can use your skills, be part of a diverse team and grow with a dynamic company? We are looking for a Express Airfreight Specialist to join the NFO team in Los Angeles OR Pasadena, California. The successful candidate will be passionate about the logistics industry, target and goal driven and have experience in freight forwarding and/or time-critical cargo.
Purpose of the Role
To evaluate customer needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.
To handle, monitor and follow-up on incoming customer requests for OBC/NFO shipments in a 24/7 shift cover.
To maximize business opportunities by offering customers tailored-made solutions to meet with clients' requests within operational restrictions.
To build strong productive relationships with clients to ensure business objectives are achieved.
Responsibilities of the Role
To exercise both discretion and independent judgment in performing the duties of the job.
To work with management to develop appropriate policies to achieve the goals of the Company.
To work directly with management to implement Company policies to ensure that customer needs are being met, such as budgeting and on time delivery.
To evaluate customer business needs and logistics/courier requirements and format an effective plan to meet such needs and requirements.
To handle, monitor and follow-up on incoming requests for OBC/NFO shipments in a 24/7 shift cover.
To maximize business opportunities by offering customers tailored-made solutions to meet with clients' requests within operational restrictions.
To build strong productive relationships with clients to ensure business objectives are achieved.
Preparing of time-critical routing options for incoming requests ensuring a timely offer with detailed and accurate information is provided to clients.
Allocating of couriers to pending orders for worldwide requests and booking of their travel arrangements.
Liaise, direct and give clear detailed instructions and information to couriers on their assignments and modify assignments as broker deems necessary to meet global customer needs.
Monitor and tracking of on-going shipments with the purpose to ensure a high quality service is delivered to the customers and the company's expectations are met at any time.
Sourcing, selecting and negotiating with external suppliers and service providers with the responsibility of determining and delivering appropriate training if necessary to meet the company requirements.
Debtor and Creditor Invoicing and order settlement.
Keep up to date with activities of OBC/NFO coordinator(s) using the appropriate network of communication.
Qualifications
* Freight Forwarding and/or Time Critical Cargo experience is highly preferred.
* Ability to travel when required in line with business needs.
What We Offer
Competitive salary
Comprehensive benefits package
Opportunity to join a global company and be part of a diverse international team
Professional development and career opportunities
Unlimited access to thousands of courses on LinkedIn Learning platform
With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world's leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.
Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state-of-the-art solutions to the aviation industry and beyond.
Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Download offer as PDF
$74k-108k yearly est. 6d ago
Technical Product Support Specialist
Digilock
Support specialist job in Houston, TX
We want to hear from you if you are passionate about helping customers and providing exceptional technical support!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time and 100% on-site in our Houston, TX**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$34k-69k yearly est. 2d ago
PC Helpdesk Technicians
Adex Corporation 4.2
Support specialist job in Houston, TX
Help Desk Technician Domain Knowledge: Operating Systems/Platforms:
Able to install OS onto computers and servers
Able to add/remove users
CompTIA type skillsets
Able to install software using package manager of choice
Computer Architecture:
Understanding of how computer peripherals connect to the computer
Able to connect monitor, keyboard and printer to the computer
Basic understanding of different system components like CPU, memory, HDD and these components inter-operate.
File Systems:
Basic File Systems understanding
Format a USB-Dongle and transfer >4GB files using USB-Dongle
Storage:
Basic storage systems understanding
Able to restore off of remote networks
Networking:
Basic networking understanding
Understands IP Addressing
Understands MAC address, subnet, DNS and DHCP
Able to configure workstations
Able to configure static routing on a workstation
Project Support Role:
Complete initial Contact with Site for Scheduling
Contact sites for site discovery
Confirm device count per site to be shipped
Confirm Schedule dates for migrations.
Work with team help desk support technicians' for confirmation of all site information is complete and scheduling of site migrations
Follow upon completion of migrations for shipping returns and migration tracking totals.
Education:
Associate degree or specific certification in related field. Has worked on at least one product in the domain and knows 2-3 platforms with professional experience. 2-5 years of experience is considered equivalent.
$37k-50k yearly est. 1d ago
Sales Support Specialist
Arcxis
Support specialist job in Houston, TX
ARCXIS, headquartered in Houston, Texas, is the nation's number one engineering and inspections firm, touching 1 in every 7 new homes, and operating in over 28 states. Committed to innovation and excellence, our services help to build better quality homes, more quickly, at lower cost, and with less risk. Formerly known as DPIS Builder Services, Ei Companies, Post-Tension Solutions, Ensign Building Solutions Home Energy Division, and Building Energy, ARCXIS unites extensive expertise into a single brand, offering nationwide coverage with a local touch. Our portfolio includes ABCO Construction Services, LLC, United Structural Consultants, and iPermit, amplifying our reach into the multi-family, multi-use, commercial, and pre-existing residential sectors. ARCXIS is majority owned by Saw Mill Capital, LLC (Briarcliff Manor, New York). Visit us online at ***************
General Overview of Position
The Sales SupportSpecialist role is responsible for coordinating and executing the Revenue Realization process. This role focuses on accuracy, documentation, coordination, and process execution rather than people management. The position reports to the Vice President of Business Support and works cross-functionally with Sales, Operations, Field Teams, Onboarding/Account Setup, and administrative departments to ensure new construction projects, scope changes, and required documentation are accurately set up, tracked, and delivered.
This position is a hands-on, detail-oriented coordination role that emphasizes collaboration, data accuracy, and operational readiness.
Desired Competencies
Organization & Attention to Detail - Ability to manage and organize large volumes of project data and documents across multiple markets.
Communication - Strong written and verbal communication skills with the ability to collaborate effectively with internal teams and external partners.
Problem Solving - Ability to identify issues, analyze root causes, and recommend practical solutions.
Customer Service Mindset - Responsive, professional, and solution-oriented when supporting internal and external stakeholders.
Time Management - Ability to prioritize multiple projects, deadlines, and requests in a fast-paced environment.
Process Orientation - Comfortable following, improving, and documenting workflows and procedures.
Essential Functions of the Job
Contract Review & Scope of Work Setup
Review contracts and related documents to prepare projects for operational execution.
Verify scope of work, pricing, unit counts, and service details for accuracy.
Enter contract information, scope of work, and pricing into operational software systems.
Track and quality-check new sales for completeness and consistency.
Identify trends, discrepancies, or risks within scopes of work and escalate as needed.
Tracking, Reporting & Quality Assurance
Track project status and key milestones from release through completion.
Notify relevant departments of new projects, updates, and scope changes.
Maintain revenue realization tracking through accurate project setup and documentation.
Perform quality assurance reviews and report on project completions.
Maintain organized records to support audits, reporting, and operational visibility.
Data Collaboration & Reporting Support
* Collaborate with Sales and Operations to support reporting and data accuracy.
* Assist with tracking and reporting metrics such as:
o New projects released
o Completed projects
o Contract holds and missing documentation
o Projects delivered without contracts
o Unit counts and services sold
o Regional pricing consistency
* Support interdepartmental communication and assist with issue resolution and escalations as needed.
Process Improvement & Documentation
* Assist with implementing and documenting process improvements related to new tools, system updates, or changes in program requirements.
* Help maintain clear, up-to-date procedures to support consistency and scalability.
Other duties as assigned.
Reports To
Vice President of Sales Support
Requirements
Education, Experience, and Desired Qualifications
Experience in coordination, operations support, project administration, or a related role.
Strong proficiency in data entry, document management, tracking, and reporting.
Experience reviewing contracts, scopes of work, or service agreements preferred.
Comfortable learning and working within multiple software systems and web portals.
Strong written and verbal communication skills with the ability to work cross-functionally.
High level of attention to detail and accuracy.
Ability to work independently, manage priorities, and exercise sound judgment.
General construction or building industry knowledge is a plus but not required.
Note: This position does not include direct people management, hiring, or supervisory responsibilities.
Work Environment
This position operates out of the Houston, TX Corporate Office. The role routinely uses standard office equipment including computers, phones, and office software systems.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands for typing and document handling. The physical demands described are representative of those required to successfully perform the essential functions of this role.
Position Type / Expected Hours of Work
This is a full-time position. Standard work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m. (or 8:00 a.m. to 5:00 p.m.). Occasional evening or weekend work may be required based on business needs.
Travel
Travel is not expected for this position.
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
For more details, visit ******************************
$38k-67k yearly est. 7d ago
Terminal Support Coordinator
Boasso Global 3.7
Support specialist job in Channelview, TX
Boasso Global & Quala are the leaders in providing premier services to an ever-growing Tank and ISO Tank Container industry worldwide. Headquartered in Tampa, Florida, we have over 3,500 employees and offer a multitude of mission-critical services through a growing network of over 160 locations throughout the United States, Canada, the United Kingdom, the Netherlands, Germany, France, and Spain.
Our state-of-the-art depots are strategically located near major manufacturing and transportation hubs to provide our clients with a quick and consistent turnaround on all their Tank and ISO Tank Container services needs. Working with a broad client base, including both shippers and the world's leading bulk liquid operators, we remain dedicated and committed to providing ultimate world-class customer service.
Our Terminal Support Coordinators are essential to our business as they support all front office operations with billing, dispatch, and equipment control operations.
Primary responsibilities of a Terminal Support Coordinator include (but are not limited to):
Entering customer orders and customer information (such as billing) into the computer system
Reporting customer orders to dispatch in a timely manner
Informing equipment control and dispatch of special customer needs when they arise
Printing export and import lists for dispatch and equipment control
Maintaining direct and indirect communications with customers via telephone, email, fax, etc.
Other miscellaneous office support duties as assigned
Requirements:
* High School Diploma or GED
Preferred Requirements:
* Experience in the trucking and/or intermodal transportation industry
* Experience with Google Suite (Gmail, etc.)
Boasso Global & Quala offers a competitive salary and benefits package that includes medical, dental, vision, short & long-term disability insurance, 401K Plan, paid holidays, and vacation
Boasso Global & Quala provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Please note that per Boasso Global & Quala policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Boasso Global & Quala will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
$36k-50k yearly est. 6d ago
IT Support Technician
Bluewave Express Car Wash 4.5
Support specialist job in Houston, TX
Dive into Tech with Bluewave Express Wash!
Are you ready to make a splash in the world of tech support? Bluewave Express Wash is on the lookout for a tech-savvy superstar to join our dynamic team. As a rapidly growing express car wash company, we're committed to delivering top-notch service and using cutting-edge technology to stay ahead of the curve. If you have a knack for troubleshooting and a passion for innovation, we want you on our team!
Why Bluewave Express Wash Rocks:
Be part of an innovative and fast-growing company that's making waves in the car wash industry.
Work in a supportive and exciting environment where your skills are valued and developed.
Enjoy career growth opportunities that will help you ride the wave to the top.
Celebrate the holidays in style with holiday pay and other exciting perks.
What You'll Be Doing:
IP Camera Systems: Provide expert support for our IP camera systems, ensuring everything runs smoothly and securely.
PCs and Peripherals: Keep our PCs and peripherals in top shape with your tech expertise.
Alarm Systems: Support and maintain our alarm systems, keeping our operations safe and sound.
New PC Setup: Configure and set up new PCs, ensuring they're ready for action from day one.
Troubleshooting: Dive into hardware and software issues, resolving them with skill and efficiency.
Network Cabling: Run and terminate network cabling like a pro, keeping our network robust and reliable.
Issue Escalation: Identify and escalate issues that need urgent attention, ensuring nothing slips through the cracks.
After Hours Support: Be ready to provide after-hours and on-call support for urgent issues, because tech never sleeps!
What We're Looking For:
Troubleshooting Guru: Strong troubleshooting skills that make you the go-to person for solving tech problems.
Networking Know-How: Basic understanding of TCP/IP networking to keep our systems connected and running smoothly.
Qualified Pro: Associate degree or equivalent work experience that demonstrates your expertise.
Desired Experience:
IP Camera Systems: Prior experience working with IP camera systems is a big plus.
Network Cabling: Experience in pulling network cabling will make you stand out.
Car Wash Tech: Any experience with car wash POS systems or tunnel controllers is a bonus.
Ready to take the plunge and join the Bluewave Express Wash tech team? Apply now and let's ride the wave of innovation together!
$36k-43k yearly est. 1d ago
DCS Specialist
Ben Aris
Support specialist job in Houston, TX
About the job DCS Specialist DCS Specialist Provide Control Systems support for the continuous manufacture of quality high density polyethylene (HDPE) and specialty fluids at a high rate of production and minimum cost, consistent with high standards of quality, safety, housekeeping, and good employee relations.
Operational Responsibilities
Implements, and maintains process control systems and advanced control technology. Identifies, diagnoses, and corrects integrity and data flow issues
Gathers, selects, analyzes, and interprets data to understand the impact of changes on the distributive control systems (DCS) and Safety Instrumented Systems (SIS), specifically the potentials for domino effect problems, loss of view, loss of control, incorrect logic, and the interconnected nature of the system
With engineering input, design and implement various small projects. Including, but not limited to, graphics, logic blocks, scripting, process trends, and alarms
Monitor and optimize the operator Human-Machine Interface as assigned and through individual initiative and coordination with Operations
Analyze alarm data from the DCS and report trends on how operators are responding to those alarms
Maintenance Responsibilities
Maintain distributive control systems for the entire plant
Perform hardware and software updates for the DSC while on-line
Install, set-up, upgrade, and edit program logic control (PLC) statements without bringing system down
Set-up new equipment and change how equipment is viewed on the DCS
Investigate, repair, and provide preventative maintenance on plant DCS, SIS, and PLC hardware and software
Manage Remote Instrument and Electronic (RIE) buildings where plant electrical and instrument network is housed. Research network issues by identifying what equipment is not getting power
Guide instrument technicians and electricians in the field to identify equipment malfunctions
Maintain computer and network equipment on the plant process control networks
Implement and administer antivirus and backup software solutions
Partner with engineers to program alarms and operational limits
Utilize software to observe and monitor system status and changes by changing PLC statements
Manage DCS spare locations for Capital Expenditure (CAPEX) and Expense projects
Partner with capital support for new DCS installations
Create and perform weekly and monthly checklist of system status, software updates, and equipment condition
Interpret and follow company guidelines for industrial control system security
Maintain DCS knowledge and coordinate training to maintain proficiency and continual learning, including self-study and webinars
Qualifications/Experience Required
High School Diploma or equivalent (GED) required; advanced training in field preferred (Instrumentation or IT)
Experience with Emerson DeltaV or Honeywell TDC300 and Experion systems.
Ability to manage multiple issues/projects simultaneously
Computer proficient: Windows 10, Server 2016, MS Office, SAP
$45k-90k yearly est. 1d ago
Field Support Technician
Jobster LLC
Support specialist job in Houston, TX
**Responsibilities:**
- Travel to project locations throughout the USA and internationally for assignments as directed by the Electrical Systems Manager.
- Troubleshoot malfunctions in electrical systems, including switchboards, generators, automation systems, and drive systems.
- Conduct preventive maintenance checks and calibrations using manufacturers' manuals and electronic testing equipment.
- Collaborate with production engineers to ensure proper instrument data transfer and collection.
- Install new systems and controls, including power wiring. Systems include PLCs, switchboards, drive systems, computers, and Ethernet communications.
- Train crew members on electrical topics such as safety, maintenance, and operation.
- Perform on-call work during off-hours as necessary.
- Adhere to safe and compliant working procedures.
**Requirements:**
- High School Diploma or equivalent; electrical certification and training from a technical school or military certifications preferred.
- 5+ years of experience in a similar role, with a strong emphasis on troubleshooting.
- Previous long-term employment history.
- Experience in the marine industry and dredging projects is highly preferred.
- Proficiency in reading blueprints of electronic schematics and process and instrumentation diagrams.
- Experience in installing and maintaining electrical systems.
- Ability to take initiative, work independently, make decisions, and develop recommendations.
- Strong interpersonal skills to build effective working relationships both internally and externally.
- Must be willing to travel 100% within the USA and occasionally out of the country.
$42k-60k yearly est. 1d ago
Sales Support Specialist
Berry Companies 4.6
Support specialist job in Houston, TX
Bobcat of Houston specializes in Bobcat machinery sales and financing, including skid-steers, compact track and wheel loaders, mini excavators, and utility vehicles. We are seeking a dynamic, results driven Sales SupportSpecialist. The ideal candidate will be able to travel between different territories with current outside sales representatives to train. The Sales Trainee is responsible for enhancing Bobcat's sales coverage effectiveness and contributing to the Bobcat sales team success. Attention to detail and exceptional customer service skills are essential for success in this role. Apply today!
Starting at $60,000k annually depending on experience plus bonus.
Responsibilities:
Assist in identifying sales opportunities within assigned territories.
Visit construction sites, offices, and individual owner/operator sites within territories.
Promote Bobcat products; demonstrate rentals and grow sales and market presence.
Create relationship with new and existing customers.
Maintain familiarity with new products developed by suppliers.
Responsible for loading, hauling, and unloading of equipment and components.
Continually grow your knowledge base on existing and new products (machinery).
Follow company policies and procedures.
Organizational ability to schedule, follow-up and meet deadlines.
Excellent interpersonal and written communication.
Attend all sales meetings, trainings and trade shows as required.
Qualifications:
1-2 years of experience in sales, customer service, or construction-related roles preferred
Strong interpersonal and communication skills, both written and verbal
Willingness to travel locally to customer sites and job locations
Active listening required
Organizational ability to schedule and follow-up and meet deadlines.
Excellent interpersonal and written communication.
Benefits
Health, Vision and Dental Insurance
Critical Care and Accident Insurance
401K Plan
Profit Sharing
Bonus Program
Short and Long-term Disability
Company Paid Life Insurance
Employee Assistance Program
Christmas Savings Program
Paid Vacation and Flex Time
Paid Training
Many opportunities for advancement (We prefer to promote from within)
Family friendly company
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$53k-83k yearly est. 1d ago
Administrative Support Worker
Aramark Corporation 4.3
Support specialist job in Houston, TX
Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors - Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and Administrative, Support, Worker, Technology
$27k-41k yearly est. 1d ago
To-Go Specialist
Bloomin' Brands, Inc. 3.8
Support specialist job in Houston, TX
Text "Pasta" to 30437 to apply now!
By texting Pasta to 30437 you will opt-in to receive hiring messages and account related messages from Fleming's Steakhouse. Text HELP for help or ******************. Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
At Carrabba's Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new world feel. We provide our team members with a place to gain valuable experience, career growth and a sense of pride. Our goal is to allow your passion for food, family, and hospitality to create memorable experiences for all our guests.
Come join the Carrabba's Family as a To-Go Specialist! Following our hospitality standards, you will lead the experience for every guest dining outside of our four walls. You will support our commitment to bringing the best of who we are to every guest by delivering a perfectly tailored meal service with consistent hospitality and a smile.
To-Go Specialist responsibilities also include:
Making memorable experiences for our Guests
Using food and beverage menu knowledge to share favorites and provide recommendations
Anticipating needs, accurately processing guest orders and payment in a hospitable and timely manner
Assembling and delivering orders with hospitality and a smile
Being a team player
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at **********************************
Compensation Range: Varies by Location plus tips
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Tony. We look forward to hearing from you!
$45k-65k yearly est. 1d ago
Technical Specialist, Demo Environment Support (Benefits Administration & AWS)
Empyrean 3.7
Support specialist job in Houston, TX
The Lead Infrastructure SupportSpecialistsupports, maintains, and enhances our demo and sandbox environments used by sales, product, and client-facing teams. The incumbent brings strong experience in Benefits Administration systems along with deep knowledge of Amazon Web Services (AWS) infrastructure. This role ensures our demo platforms are stable, secure, performant, and configured to showcase product capabilities with maximum impact.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Demo Environment Management
Maintain, monitor, and troubleshoot demo, sandbox, and staging environments to ensure high availability and optimal performance.
Configure and refresh environments to support product demos, proofs of concept, and client engagements.
Coordinate environment updates, version control, and release readiness with Engineering, Product, and Sales Engineering teams.
Manage environment data sets, ensuring they are realistic, compliant, and aligned with demo scenarios.
Benefits Administration Expertise
Configure, test, and maintain Benefits Administration modules and workflows within demo environments.
Collaborate with Product and Sales teams to ensure benefits plans, eligibility rules, enrollment flows, and life event scenarios reflect real-world use cases.
Troubleshoot and resolve issues related to benefits configuration, plan setup, calculations, and integrations.
Serve as an internal subject matter expert on Benefits Administration functionality and best practices.
AWS Infrastructure & Automation
Support AWS services used by demo environments, including EC2, RDS, S3, Lambda, CloudFormation/IaC, and networking components.
Assist with environment provisioning, scaling, backups, and performance tuning.
Implement automation to reduce manual setup time, improve repeatability, and increase reliability.
Monitor system health and security within AWS, responding to incidents and optimizing resources.
Cross-Functional Collaboration
Work closely with Sales Engineering to support demo customizations or configurations needed for key deals.
Partner with DevOps, Engineering, and QA teams to ensure environment stability and alignment with production architecture.
Provide training and documentation to internal teams on environment usage and best practices.
REQUIRED SKILLS AND ABILITIES
Strong analytical skills and the ability to rapidly diagnose complex technical issues.
Excellent communication and documentation skills.
Problem Solving: Strong troubleshooting and logical reasoning.
Technical Agility: Ability to quickly learn new systems and platforms.
Collaboration: Works well with both technical and non-technical teams.
Attention to Detail: Especially in configuring benefits and environment parameters.
Customer Mindset: Understands the importance of polished demo experiences.
KNOWLEDGE, EXPERIENCE, AND/OR EDUCATION REQUIREMENTS
7+ years of technical experience supporting enterprise software environments.
Hands-on expertise in Benefits Administration systems (e.g., HRIS, HCM, payroll/benefits platforms, enrollment systems).
Strong AWS experience with core cloud infrastructure services.
Proficiency in troubleshooting across application layers (UI, APIs, databases, integrations).
Experience with configuration, data setup, and dynamic rule-based systems.
Familiarity with CI/CD pipelines and automation tools.
AWS certifications (Solutions Architect Associate/Professional, SysOps, DevOps Engineer). (preferred, not required)
Experience with infrastructure-as-code (CloudFormation, Terraform). (preferred, not required)
Background in HR tech, HCM, payroll/benefits platforms, or related industries. (preferred, not required)
Scripting experience (Python, Bash, PowerShell). (preferred, not required)
Familiarity with identity management and SSO (SAML, OAuth, OpenID Connect). (preferred, not required)
Experience supporting sales demo environments or customer-facing technical workflows. (preferred, not required)
Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Management reserves the right to modify or reassign job duties as business needs evolve.
#LI-RZ1
#LI-Remote
$40k-66k yearly est. 50d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Support specialist job in Houston, TX
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$64k-88k yearly est. 38d ago
Technology Support II - Production Support
JPMC
Support specialist job in Houston, TX
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.
As a Technology Support II team member in the Corporate Technology organization, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.
Job responsibilities
Analyzes and troubleshoots production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
Improves operational stability and availability through participation in problem management
Assists in the escalation and communication of issues and solutions to the business and technology stakeholders
Identifies trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects autonomy
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
Ability to code in at least one programming language such as Shell or Python
Proficient knowledge of maintaining a Cloud-base infrastructure
Exposure to observability and monitoring tools and techniques
Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Experience with Linux as an operating system, and application support
Familiarity with site reliability concepts, principles, and practices
Proficient knowledge of observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk
Familiarity with common networking technologies, and continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
Preferred qualifications, capabilities, and skills
Proficient knowledge of financial services industry
$36k-66k yearly est. Auto-Apply 60d+ ago
QUVA: Technical Operations Production Support Specialist
Elevated Resources
Support specialist job in Sugar Land, TX
This position provides hands on support in driving continuous process improvement in sterile to sterile compounding operations. This individual will interact continuously with compounders and other support functions in helping identify opportunities for improving flow of products and materials throughout a scheduled week in order to absorb changes in production dynamics and scheduling that drive inefficiencies and potentially contribute to process variances to minimize impact on customer commitments. This individual will also serve as the subject matter expert for compounding techniques, training, and new process introductions as well as represent operations in approving batch record templates and BOMs.
Responsibilities may include:
Report directly to the Director, Technical Operations with minimal supervision supporting daily production operations at the Sugar Land facility to minimize impact of routine schedule changes on weekly customer commitments.
Serve as the subject matter expert in the flow of production materials, components, and equipment to streamline production operations on a weekly basis.
Evaluate product codes and various process types to identify opportunities for campaign manufacturing that would help absorb impact of routine changes in production dynamics.
Provide compounder training support to Operations department Engage with Pharmacy Services, Quality, and Operations, to develop batch record templates and BOMs for
routine production Generate change control documentation as necessary to support introduction of new products or process improvements
Support the development and update of Standard Operating Procedures required to implement new products or process and/or process improvements
Develop knowledge transfer plans and training strategies for new processes or process improvements from Technical Operations to routine production personnel and oversee the lifecycle of these changes
Develop and implement production support programs that help ensure compliance to industry standards while at the same time streamline process efficiencies such as balance and weight calibrations.
Represent the operations function in investigation and documentation of process related Notice of Events (NOEs) and Variances as required
Provide experienced input for continued process improvement initiatives.
Provide Quality Partners, Commercial Operations, and Executive Management visibility of shop floor concerns related to routine production performance concerns
$53k-95k yearly est. 60d+ ago
Lead Specialist - Application Support and DevOps
Energy Transfer 4.7
Support specialist job in Houston, TX
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American
Red Cross, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning over 12,000 strong organization as we fuel the world and each other!
Summary:
Our team is looking for an experienced and motivated Application Support and DevOps Specialist. You will be responsible for the administration and support for multiple enterprise-level platforms. You will be working with business and technical teams as the primary support contact for multiple applications. Additionally, you will be responsible for system problem analysis and issue resolution. You will also have the opportunity to make a positive impact on the organization by identifying process improvements and enhancing existing processes through automation and DevOps practices. An ideal candidate will have development/scripting experience with a DevOps background.
Essential Duties and Responsibilities:
* Provide direct technical assistance to key business users, as well as technical support for applications (vendor & custom developed)
* Maintain build processes, deployment strategies, and process automation.
* Install and coordinate installation of patches and releases to development, test, and production systems.
* Improve application delivery using containers, orchestration, and configuration management tools.
* Assist business teams and vendors with application installations and upgrades.
* Support and maintain application infrastructure (servers, network topology, authentication, high availability).
* Provide Segregation of Duties support - Administer server access, accounts, audit controls, and reports.
* Stay up to date on current technologies, recommend strategies, and tools.
* Coordinate and facilitate meetings, document key decisions, risks, and issues.
* Work effectively under minimal supervision, maintaining ownership for all applications and areas of responsibility.
* Availability to support after hours on business-critical projects and tasks.
Requirements: Education and/or experience, knowledge, skills & abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
* 5+ years of relevant experience with application support and development.
* 3+ years of experience using DevOps practices, tools, frameworks.
* Experience supporting applications in multi-tiered environments using Linux, Microsoft Windows Server, Active Directory, SQL, and load balancing
* Experience with off-the-shelf applications such as Quorum, Entero, and/or Allegro.
* Must be able to identify potential software enhancements, analyze user needs, and provide recommendations to improve business processes.
* Quickly learn new skills and technologies.
* Experience working with the following technologies (1 or more in each category):
* Continuous Integration: Jenkins, Azure DevOps, GitHub Enterprise
* Build and dependency management: Maven, Gradle, Ant
* Scripting languages: PowerShell, Groovy, Python, Bash, JavaScript
* Source Control: Git, SVN
* Microsoft T-SQL or PL/SQL
* Excellent analytical and critical thinking skills and strong organizational skills.
Required experience is commensurate with the selected job level:
* The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job related experience
* The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job related experience
* The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job related experience
Preferred Qualifications:
* Previous experience in Oil & Gas industry.
* Experience with monitoring tools: Grafana, Datadog, Splunk.
* Experience with off-the-shelf applications including Quorum, Entero, and/or Allegro.
* Some coding experience with .Net, Java, Python, or equivalent.
* Past experience working within change management processes and tools such as ServiceNow
Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
* Usually, normal office working conditions.
* Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing.
* Occasional overnight travel may be required.
$36k-54k yearly est. 44d ago
Sales Support Specialist
Arcxis
Support specialist job in Houston, TX
The Sales SupportSpecialist role is responsible for coordinating and executing the Revenue Realization process. This role focuses on accuracy, documentation, coordination, and process execution rather than people management. The position reports to SupportSpecialist, Sales, Support, Specialist, Operations, Contracts, Business Services, Manufacturing
How much does a support specialist earn in The Woodlands, TX?
The average support specialist in The Woodlands, TX earns between $27,000 and $73,000 annually. This compares to the national average support specialist range of $25,000 to $64,000.
Average support specialist salary in The Woodlands, TX
$45,000
What are the biggest employers of Support Specialists in The Woodlands, TX?
The biggest employers of Support Specialists in The Woodlands, TX are: