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Support team member vs production team member

The differences between support team members and production team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support team member has an average salary of $29,399, which is higher than the $28,768 average annual salary of a production team member.

The top three skills for a support team member include safety standards, cleanliness and quality standards. The most important skills for a production team member are work ethic, customer service, and cleanliness.

Support team member vs production team member overview

Support Team MemberProduction Team Member
Yearly salary$29,399$28,768
Hourly rate$14.13$13.83
Growth rate-4%7%
Number of jobs221,327228,024
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 39%
Average age4444
Years of experience--

What does a support team member do?

A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.

What does a production team member do?

A production team member is responsible for performing duties in manufacturing and industrial processes, conducting quality check procedures for the outputs, and inspecting the efficiency of items before distribution. Production team members operate various equipment and machinery, requiring them to ensure that the equipment works in the best state to avoid potential hazards and delay in operations. They also maintain the cleanliness and orderliness of the production area, escalate any defects and malfunctioning components, and coordinating with the whole team to reach production goals and objectives.

Support team member vs production team member salary

Support team members and production team members have different pay scales, as shown below.

Support Team MemberProduction Team Member
Average salary$29,399$28,768
Salary rangeBetween $22,000 And $37,000Between $22,000 And $37,000
Highest paying CitySpringfield, MABoston, MA
Highest paying stateConnecticutVermont
Best paying companyRaytheon TechnologiesGeneral Electric
Best paying industryTechnologyTransportation

Differences between support team member and production team member education

There are a few differences between a support team member and a production team member in terms of educational background:

Support Team MemberProduction Team Member
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 39%
Most common majorBusinessBusiness
Most common college--

Support team member vs production team member demographics

Here are the differences between support team members' and production team members' demographics:

Support Team MemberProduction Team Member
Average age4444
Gender ratioMale, 52.2% Female, 47.8%Male, 63.8% Female, 36.2%
Race ratioBlack or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7%Black or African American, 13.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 8.7% White, 57.6% American Indian and Alaska Native, 0.6%
LGBT Percentage5%5%

Differences between support team member and production team member duties and responsibilities

Support team member example responsibilities.

  • Lead the team by exemplify reliability through punctuality and personal integrity.
  • Work at the front end, providing fast, friendly and proper bagging of groceries.
  • Assist consumers in hygiene, safety, reading skills, writing skills, and math skills.
  • Operate POS cash registers in a different store each day, sometimes solely or with a team.
  • Used planning, organizational and math skills to drive sales by completing price changes accurately and promptly.
  • Qualify defensive driving and basic first aid with CPR and a certification, for all convoy motorcade operations.
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Production team member example responsibilities.

  • Accomplish collating training for revisions and charts.
  • Learned to troubleshoot line stoppages.
  • Team lead that evaluate how to reduce waste (TPM) and increase production.
  • Create VB.net templates for use with CMS, including writing EKML and XSLT scripts to customize displays.
  • Clean contaminate equipment and areas for re-use; using detergents, steam cleaners all while implementing OSHA standards.
  • Used a content management system (CMS) for the maintenance and production cycles of their web sites.
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Support team member vs production team member skills

Common support team member skills
  • Safety Standards, 15%
  • Cleanliness, 8%
  • Quality Standards, 6%
  • Food Safety, 5%
  • Work Ethic, 5%
  • Food Handling, 5%
Common production team member skills
  • Work Ethic, 19%
  • Customer Service, 12%
  • Cleanliness, 7%
  • Safety Standards, 7%
  • Quality Standards, 6%
  • Basic Math, 5%

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