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The differences between support team members and production team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a support team member has an average salary of $29,399, which is higher than the $28,768 average annual salary of a production team member.
The top three skills for a support team member include safety standards, cleanliness and quality standards. The most important skills for a production team member are work ethic, customer service, and cleanliness.
| Support Team Member | Production Team Member | |
| Yearly salary | $29,399 | $28,768 |
| Hourly rate | $14.13 | $13.83 |
| Growth rate | -4% | 7% |
| Number of jobs | 221,327 | 228,024 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 39% |
| Average age | 44 | 44 |
| Years of experience | - | - |
A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.
A production team member is responsible for performing duties in manufacturing and industrial processes, conducting quality check procedures for the outputs, and inspecting the efficiency of items before distribution. Production team members operate various equipment and machinery, requiring them to ensure that the equipment works in the best state to avoid potential hazards and delay in operations. They also maintain the cleanliness and orderliness of the production area, escalate any defects and malfunctioning components, and coordinating with the whole team to reach production goals and objectives.
Support team members and production team members have different pay scales, as shown below.
| Support Team Member | Production Team Member | |
| Average salary | $29,399 | $28,768 |
| Salary range | Between $22,000 And $37,000 | Between $22,000 And $37,000 |
| Highest paying City | Springfield, MA | Boston, MA |
| Highest paying state | Connecticut | Vermont |
| Best paying company | Raytheon Technologies | General Electric |
| Best paying industry | Technology | Transportation |
There are a few differences between a support team member and a production team member in terms of educational background:
| Support Team Member | Production Team Member | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between support team members' and production team members' demographics:
| Support Team Member | Production Team Member | |
| Average age | 44 | 44 |
| Gender ratio | Male, 52.2% Female, 47.8% | Male, 63.8% Female, 36.2% |
| Race ratio | Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7% | Black or African American, 13.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 8.7% White, 57.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 5% | 5% |