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The differences between support team members and sales support associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $29,399 average annual salary of a support team member.
The top three skills for a support team member include safety standards, cleanliness and quality standards. The most important skills for a sales support associate are sales floor, back room, and math.
| Support Team Member | Sales Support Associate | |
| Yearly salary | $29,399 | $34,454 |
| Hourly rate | $14.13 | $16.56 |
| Growth rate | -4% | 4% |
| Number of jobs | 221,327 | 447,642 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Average age | 44 | 47 |
| Years of experience | - | 4 |
A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.
A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.
Support team members and sales support associates have different pay scales, as shown below.
| Support Team Member | Sales Support Associate | |
| Average salary | $29,399 | $34,454 |
| Salary range | Between $22,000 And $37,000 | Between $25,000 And $46,000 |
| Highest paying City | Springfield, MA | Boston, MA |
| Highest paying state | Connecticut | Massachusetts |
| Best paying company | Raytheon Technologies | Goldman Sachs |
| Best paying industry | Technology | Finance |
There are a few differences between a support team member and a sales support associate in terms of educational background:
| Support Team Member | Sales Support Associate | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between support team members' and sales support associates' demographics:
| Support Team Member | Sales Support Associate | |
| Average age | 44 | 47 |
| Gender ratio | Male, 52.2% Female, 47.8% | Male, 43.5% Female, 56.5% |
| Race ratio | Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 6% |