Support team member vs sales team member

The differences between support team members and sales team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales team member has an average salary of $33,827, which is higher than the $29,399 average annual salary of a support team member.

The top three skills for a support team member include safety standards, cleanliness and quality standards. The most important skills for a sales team member are sales floor, wine, and cleanliness.

Support team member vs sales team member overview

	Support Team Member	Sales Team Member
Yearly salary	$29,399	$33,827
Hourly rate	$14.13	$16.26
Growth rate	-4%	-
Number of jobs	221,327	585,314
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 46%
Average age	44	41
Years of experience	-	-

What does a support team member do?

A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.

What does a sales team member do?

A sales team member is responsible for selling goods and services to the customers, responding to their inquiries and concerns, and updating them with new services and promotional offers. Sales team members play a huge role in generating revenues for the business by maintaining existing clients and attracting potential customers. They assist with developing sales strategies for brand awareness, creating sales pitches, and identifying sales opportunities by researching current market trends. A sales team member must have excellent communication and customer service skills to negotiate with the customers and ensure their highest satisfaction.

Support team member vs sales team member salary

Support team members and sales team members have different pay scales, as shown below.

	Support Team Member	Sales Team Member
Average salary	$29,399	$33,827
Salary range	Between $22,000 And $37,000	Between $25,000 And $45,000
Highest paying City	Springfield, MA	-
Highest paying state	Connecticut	-
Best paying company	Raytheon Technologies	-
Best paying industry	Technology	-

Differences between support team member and sales team member education

There are a few differences between a support team member and a sales team member in terms of educational background:

	Support Team Member	Sales Team Member
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	-	-

Support team member vs sales team member demographics

Here are the differences between support team members' and sales team members' demographics:

	Support Team Member	Sales Team Member
Average age	44	41
Gender ratio	Male, 52.2% Female, 47.8%	Male, 48.0% Female, 52.0%
Race ratio	Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 5.1% Hispanic or Latino, 20.8% Asian, 6.9% White, 56.7% American Indian and Alaska Native, 0.6%
LGBT Percentage	5%	7%

Differences between support team member and sales team member duties and responsibilities

Support team member example responsibilities.

Lead the team by exemplify reliability through punctuality and personal integrity.
Work at the front end, providing fast, friendly and proper bagging of groceries.
Assist consumers in hygiene, safety, reading skills, writing skills, and math skills.
Operate POS cash registers in a different store each day, sometimes solely or with a team.
Used planning, organizational and math skills to drive sales by completing price changes accurately and promptly.
Qualify defensive driving and basic first aid with CPR and a certification, for all convoy motorcade operations.

Sales team member example responsibilities.

Manage the hardlines department of the store.
Lead a team of eighteen people in the apparel department through development, talent management, and training.
Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Serve customers, stock shelves, organize products, correct merchandise pricing, train newly hire employees, POS system
Stock merchandise, groceries, clothes, shoes, and household items.
Prepare, print & bound PowerPoint sales presentation packages and investment review reports.

Support team member vs sales team member skills

Common support team member skills

Safety Standards, 15%
Cleanliness, 8%
Quality Standards, 6%
Food Safety, 5%
Work Ethic, 5%
Food Handling, 5%

Common sales team member skills

Sales Floor, 14%
Wine, 10%
Cleanliness, 10%
Ladders, 9%
Customer Service, 8%
Basic Math, 7%

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Production and Manufacturing Industry
Support Team Member
Support Team Member vs Sales Team Member

Updated January 8, 2025

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