Support team member vs stock team member

The differences between support team members and stock team members can be seen in a few details. Each job has different responsibilities and duties. Additionally, a stock team member has an average salary of $30,202, which is higher than the $29,399 average annual salary of a support team member.

The top three skills for a support team member include safety standards, cleanliness and quality standards. The most important skills for a stock team member are sales floor, ladders, and store management.

Support team member vs stock team member overview

	Support Team Member	Stock Team Member
Yearly salary	$29,399	$30,202
Hourly rate	$14.13	$14.52
Growth rate	-4%	1%
Number of jobs	221,327	339,003
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	High School Diploma, 44%
Average age	44	38
Years of experience	-	-

What does a support team member do?

A support team member is responsible for assisting and connecting with the whole department group in meeting the company's goals and exceeding performance expectations. Support team members' duties generally include performing administrative tasks, familiarizing and adhering to the company's policies and procedures, providing recommendations for improving customer's experience, developing strategies to increase the company's revenue and profitability, and maintaining a positive work ethic. A support team member needs to have a strong organization and time-management skills to support daily operations and do extra tasks as needed.

What does a stock team member do?

A stock team member is an employee who is responsible for preparing and distributing merchandise from the backroom to the sales floor. Stock team members are required to support the stocking team by helping locate items on the sales floor and assisting with stocking merchandise. They should scan the store bar codes of merchandise that are moved from the backroom to the sales floor. Stock team members must also maintain a well-stocked appearance in-store as well as work closely with store management to ensure company standards.

Support team member vs stock team member salary

Support team members and stock team members have different pay scales, as shown below.

	Support Team Member	Stock Team Member
Average salary	$29,399	$30,202
Salary range	Between $22,000 And $37,000	Between $24,000 And $37,000
Highest paying City	Springfield, MA	-
Highest paying state	Connecticut	-
Best paying company	Raytheon Technologies	-
Best paying industry	Technology	-

Differences between support team member and stock team member education

There are a few differences between a support team member and a stock team member in terms of educational background:

	Support Team Member	Stock Team Member
Most common degree	Bachelor's Degree, 51%	High School Diploma, 44%
Most common major	Business	Business
Most common college	-	-

Support team member vs stock team member demographics

Here are the differences between support team members' and stock team members' demographics:

	Support Team Member	Stock Team Member
Average age	44	38
Gender ratio	Male, 52.2% Female, 47.8%	Male, 62.6% Female, 37.4%
Race ratio	Black or African American, 12.6% Unknown, 4.3% Hispanic or Latino, 17.5% Asian, 9.9% White, 55.1% American Indian and Alaska Native, 0.7%	Black or African American, 10.2% Unknown, 5.7% Hispanic or Latino, 21.1% Asian, 6.5% White, 55.6% American Indian and Alaska Native, 1.0%
LGBT Percentage	5%	6%

Differences between support team member and stock team member duties and responsibilities

Support team member example responsibilities.

Lead the team by exemplify reliability through punctuality and personal integrity.
Work at the front end, providing fast, friendly and proper bagging of groceries.
Assist consumers in hygiene, safety, reading skills, writing skills, and math skills.
Operate POS cash registers in a different store each day, sometimes solely or with a team.
Used planning, organizational and math skills to drive sales by completing price changes accurately and promptly.
Qualify defensive driving and basic first aid with CPR and a certification, for all convoy motorcade operations.

Stock team member example responsibilities.

Manage the sale of smoothies at different educational institutes while interacting with hundreds of students and ensuring their happiness and satisfaction.
Follow safety guidelines to move pallets from trucks and while using ladders to stock the warehouse.
Reload carts and help people place groceries in their vehicles.
Assist customers with their merchandise and organize groceries in vehicles of disable customers.
Utilize various technological components relevant to work duties including PDA's, computer software, and heavy machinery.
Scan and pull items from the backroom in a quick and accurate manner with the use of a PDA device.

Support team member vs stock team member skills

Common support team member skills

Safety Standards, 15%
Cleanliness, 8%
Quality Standards, 6%
Food Safety, 5%
Work Ethic, 5%
Food Handling, 5%

Common stock team member skills

Sales Floor, 27%
Ladders, 25%
Store Management, 23%
Profitable Sales, 7%
Good Communication, 4%
Basic Math, 3%

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Production and Manufacturing Industry
Support Team Member
Support Team Member vs Stock Team Member

Updated January 8, 2025

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