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Switchboard operator assistant vs central communications specialist

The differences between switchboard operators assistant and central communications specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard operator assistant and a central communications specialist. Additionally, a central communications specialist has an average salary of $41,083, which is higher than the $38,484 average annual salary of a switchboard operator assistant.

The top three skills for a switchboard operator assistant include customer service, multi-line switchboard and AFE. The most important skills for a central communications specialist are customer service, data entry, and traffic flow.

Switchboard operator assistant vs central communications specialist overview

Switchboard Operator AssistantCentral Communications Specialist
Yearly salary$38,484$41,083
Hourly rate$18.50$19.75
Growth rate-8%8%
Number of jobs27,71363,117
Job satisfaction--
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 47%
Average age5353
Years of experience22

Switchboard operator assistant vs central communications specialist salary

Switchboard operators assistant and central communications specialists have different pay scales, as shown below.

Switchboard Operator AssistantCentral Communications Specialist
Average salary$38,484$41,083
Salary rangeBetween $29,000 And $50,000Between $31,000 And $53,000
Highest paying City-Portland, OR
Highest paying state-California
Best paying company-BMO Capital Markets
Best paying industry--

Differences between switchboard operator assistant and central communications specialist education

There are a few differences between a switchboard operator assistant and a central communications specialist in terms of educational background:

Switchboard Operator AssistantCentral Communications Specialist
Most common degreeBachelor's Degree, 43%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common college--

Switchboard operator assistant vs central communications specialist demographics

Here are the differences between switchboard operators assistant' and central communications specialists' demographics:

Switchboard Operator AssistantCentral Communications Specialist
Average age5353
Gender ratioMale, 25.4% Female, 74.6%Male, 41.9% Female, 58.1%
Race ratioBlack or African American, 14.6% Unknown, 3.7% Hispanic or Latino, 16.4% Asian, 3.4% White, 60.7% American Indian and Alaska Native, 1.2%Black or African American, 14.3% Unknown, 3.6% Hispanic or Latino, 18.3% Asian, 3.2% White, 59.4% American Indian and Alaska Native, 1.2%
LGBT Percentage19%19%

Differences between switchboard operator assistant and central communications specialist duties and responsibilities

Switchboard operator assistant example responsibilities.

  • Prepare, manage and distribute substantial amount of complex government paperwork and Medicaid documents; manage and distribute mail to secretaries.
  • Plan and coordinate logistics and materials for board meetings.
  • Conduct recruiting, hiring, training and supervise PBX operators
  • Provide logistics support to the Dallas ISD administration in the event of any issues.
  • Assist in social media efforts, including maintenance of company Facebook page and implementation of Facebook marketing campaigns using third-party apps.
  • Direct, supervise and evaluate work activities of admitting and switchboard personnel.
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Central communications specialist example responsibilities.

  • Manage, create and edit internal and external communication collateral, providing high-level management copywriting and document creation support.
  • Interpret medical abbreviations (SIG codes).
  • Follow all HIPPA and other confidentiality laws.
  • Dispatch helicopter teams to scene call flights.
  • Assist customers to the parking lot with groceries.
  • Resolve complex verification problems relate to interactions between all functional areas of the AVN, FAA and its user organizations.
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Switchboard operator assistant vs central communications specialist skills

Common switchboard operator assistant skills
  • Customer Service, 20%
  • Multi-Line Switchboard, 14%
  • AFE, 7%
  • Purchase Orders, 5%
  • Schedule Appointments, 5%
  • Financial Transactions, 4%
Common central communications specialist skills
  • Customer Service, 28%
  • Data Entry, 23%
  • Traffic Flow, 7%
  • Sops, 7%
  • FDA, 6%
  • Financial Transactions, 5%

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