Switchboard operator assistant vs senior office assistant

The differences between switchboard operators assistant and senior office assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a switchboard operator assistant, becoming a senior office assistant takes usually requires 2-4 years. Additionally, a switchboard operator assistant has an average salary of $38,484, which is higher than the $34,082 average annual salary of a senior office assistant.

The top three skills for a switchboard operator assistant include customer service, multi-line switchboard and AFE. The most important skills for a senior office assistant are data entry, patients, and office procedures.

Switchboard operator assistant vs senior office assistant overview

	Switchboard Operator Assistant	Senior Office Assistant
Yearly salary	$38,484	$34,082
Hourly rate	$18.50	$16.39
Growth rate	-8%	-8%
Number of jobs	27,713	77,390
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 49%
Average age	53	49
Years of experience	2	4

Switchboard operator assistant vs senior office assistant salary

Switchboard operators assistant and senior office assistants have different pay scales, as shown below.

	Switchboard Operator Assistant	Senior Office Assistant
Average salary	$38,484	$34,082
Salary range	Between $29,000 And $50,000	Between $25,000 And $44,000
Highest paying City	-	New York, NY
Highest paying state	-	Hawaii
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Technology

Differences between switchboard operator assistant and senior office assistant education

There are a few differences between a switchboard operator assistant and a senior office assistant in terms of educational background:

	Switchboard Operator Assistant	Senior Office Assistant
Most common degree	Bachelor's Degree, 43%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	-	Western Carolina University

Switchboard operator assistant vs senior office assistant demographics

Here are the differences between switchboard operators assistant' and senior office assistants' demographics:

	Switchboard Operator Assistant	Senior Office Assistant
Average age	53	49
Gender ratio	Male, 25.4% Female, 74.6%	Male, 17.3% Female, 82.7%
Race ratio	Black or African American, 14.6% Unknown, 3.7% Hispanic or Latino, 16.4% Asian, 3.4% White, 60.7% American Indian and Alaska Native, 1.2%	Black or African American, 7.6% Unknown, 4.8% Hispanic or Latino, 11.2% Asian, 5.0% White, 71.0% American Indian and Alaska Native, 0.4%
LGBT Percentage	19%	10%

Differences between switchboard operator assistant and senior office assistant duties and responsibilities

Switchboard operator assistant example responsibilities.

Prepare, manage and distribute substantial amount of complex government paperwork and Medicaid documents; manage and distribute mail to secretaries.
Plan and coordinate logistics and materials for board meetings.
Conduct recruiting, hiring, training and supervise PBX operators
Provide logistics support to the Dallas ISD administration in the event of any issues.
Assist in social media efforts, including maintenance of company Facebook page and implementation of Facebook marketing campaigns using third-party apps.
Direct, supervise and evaluate work activities of admitting and switchboard personnel.

Senior office assistant example responsibilities.

Manage and update social media outlets including Facebook and LinkedIn.
Help implement EMR and eScript.
Design photo display boards, CD covers and PowerPoint presentations for educational purposes.
Obtain insurance/payment information from patients.
Communicate effectively pertinent information to Medical/Office staff and patients.
Create and maintain time cards for several individuals and submit payroll requisitions.

Switchboard operator assistant vs senior office assistant skills

Common switchboard operator assistant skills

Customer Service, 20%
Multi-Line Switchboard, 14%
AFE, 7%
Purchase Orders, 5%
Schedule Appointments, 5%
Financial Transactions, 4%

Common senior office assistant skills

Data Entry, 11%
Patients, 9%
Office Procedures, 8%
Customer Service, 7%
Word Processing, 6%
Telephone Calls, 6%

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Switchboard Operator Assistant
Switchboard Operator Assistant vs Senior Office Assistant

Updated January 8, 2025

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