Switchboard operator assistant vs switchboard operator, receptionist

The differences between switchboard operators assistant and switchboard operators, receptionist can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a switchboard operator assistant and a switchboard operator, receptionist. Additionally, a switchboard operator assistant has an average salary of $38,484, which is higher than the $25,889 average annual salary of a switchboard operator, receptionist.

The top three skills for a switchboard operator assistant include customer service, multi-line switchboard and AFE. The most important skills for a switchboard operator, receptionist are greeting visitors, data entry, and customer service.

Switchboard operator assistant vs switchboard operator, receptionist overview

	Switchboard Operator Assistant	Switchboard Operator, Receptionist
Yearly salary	$38,484	$25,889
Hourly rate	$18.50	$12.45
Growth rate	-8%	-
Number of jobs	27,713	95,946
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 43%	High School Diploma, 34%
Average age	53	53
Years of experience	2	2

Switchboard operator assistant vs switchboard operator, receptionist salary

Switchboard operators assistant and switchboard operators, receptionist have different pay scales, as shown below.

	Switchboard Operator Assistant	Switchboard Operator, Receptionist
Average salary	$38,484	$25,889
Salary range	Between $29,000 And $50,000	Between $19,000 And $33,000
Highest paying City	-	Spokane Valley, WA
Highest paying state	-	Washington
Best paying company	-	Spaulding Rehabilitation Hospital
Best paying industry	-	Finance

Differences between switchboard operator assistant and switchboard operator, receptionist education

There are a few differences between a switchboard operator assistant and a switchboard operator, receptionist in terms of educational background:

	Switchboard Operator Assistant	Switchboard Operator, Receptionist
Most common degree	Bachelor's Degree, 43%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Switchboard operator assistant vs switchboard operator, receptionist demographics

Here are the differences between switchboard operators assistant' and switchboard operators, receptionist' demographics:

	Switchboard Operator Assistant	Switchboard Operator, Receptionist
Average age	53	53
Gender ratio	Male, 25.4% Female, 74.6%	Male, 5.8% Female, 94.2%
Race ratio	Black or African American, 14.6% Unknown, 3.7% Hispanic or Latino, 16.4% Asian, 3.4% White, 60.7% American Indian and Alaska Native, 1.2%	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 3.8% White, 60.9% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between switchboard operator assistant and switchboard operator, receptionist duties and responsibilities

Switchboard operator assistant example responsibilities.

Prepare, manage and distribute substantial amount of complex government paperwork and Medicaid documents; manage and distribute mail to secretaries.
Plan and coordinate logistics and materials for board meetings.
Conduct recruiting, hiring, training and supervise PBX operators
Provide logistics support to the Dallas ISD administration in the event of any issues.
Assist in social media efforts, including maintenance of company Facebook page and implementation of Facebook marketing campaigns using third-party apps.
Direct, supervise and evaluate work activities of admitting and switchboard personnel.

Switchboard operator, receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Operate an antique PBX switchboard, in charge of petty cash and responsible for receipt of incoming funds.
Operate PBX switchboard and develop procedure manuals to ensure consistency.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Answer switchboard calls; utilizing effective communication and listening skills.
Serve as face-of- company while receiving in-person visitors and directing incoming calls via switchboard.

Switchboard operator assistant vs switchboard operator, receptionist skills

Common switchboard operator assistant skills

Customer Service, 20%
Multi-Line Switchboard, 14%
AFE, 7%
Purchase Orders, 5%
Schedule Appointments, 5%
Financial Transactions, 4%

Common switchboard operator, receptionist skills

Greeting Visitors, 16%
Data Entry, 13%
Customer Service, 12%
Front Desk, 7%
Scheduling Appointments, 5%
Telephone Calls, 4%

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Office and Administrative Industry
Switchboard Operator Assistant
Switchboard Operator Assistant vs Switchboard Operator, Receptionist

Updated January 8, 2025

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