System Integration Analyst remote jobs

Technical Analyst (Full Time, Contract; Hybrid, Night Shift in Bristol, Connecticut) Optomi, in partnership with a leading media and entertainment provider, is seeking a highly skilled Technical Analyst to serve as the first point of contact for incidents within a 24x7 operations environment. In this role, you'll gather and analyze incident details from callers or monitoring alerts, perform Tier 1 troubleshooting, and escalate issues to Level 2 or Incident Management when needed. You'll work within ServiceNow, Jira, Confluence, Teams, PagerDuty, Datadog, BigPanda, and other monitoring platforms to track incidents, document timelines, scribe during active events, and ensure procedures are followed throughout the incident lifecycle. This position plays a critical role in supporting production teams-maintaining accurate documentation, monitoring service health, and helping ensure high service availability across complex media delivery workflows. Training: 4-6 weeks training - will work 2pm -10pm on site After Training: Thursday 12AM -6AM Thursday 6PM - Friday 6AM Friday 6PM - Saturday 6AM Saturday 6PM - Sunday 6AM Responsibilities: Serve as the first point of contact for incidents reported by internal stakeholders and external partners. Capture, analyze, and document incident details through calls, Slack messages, and monitoring alerts to determine scope and impact. Provide Tier 1 troubleshooting and escalate issues to Level 2 support or Incident Management when necessary. Monitor service-health platforms such as Datadog, BigPanda, Teams, PagerDuty, and email to proactively identify issues. Work tickets and track incidents in ServiceNow, Jira, and Confluence, ensuring accurate documentation throughout the lifecycle. Collaborate with technical support, engineering, and media specialists to support production workflows and enhance issue resolution. Apply today if your background includes: 1-2 years working in a 24x7 IT call center or helpdesk, handling real-time user issues and incident intake. Hands-on experience fulfilling service requests and performing front-line troubleshooting for technical problems. Practical use of ITSM tools such as ServiceNow, Jira, PagerDuty, and Confluence for ticketing and incident tracking. Exposure to monitoring or observability platforms like Datadog, BigPanda, Conviva, Grafana, or Splunk. Ability to work under pressure, manage urgent priorities, and support high-visibility production teams. Strong communication skills with experience interacting effectively with stakeholders, peers, and end users, both verbally and in documentation.

This is a fully remote role. D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets. We are empowered by our employee Co-Owners who provide the industry's best service, and we promote a collaborative culture. We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more! As a D&H Co-Owner you receive numerous discounts on services. We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices. SUMMARY The SCS Business Analyst is responsible for successful delivery of implementations and enhancements for D&H Supply Chain Services. The role is highly collaborative, coordinating with a broad range of cross-functional project stakeholders (internal and external). The Business Analyst (BA) team is part of the Project Management Office (PMO) within IT. At a high level, the Business Analyst serves as the bridge of communication between business stakeholders and IT staff. The BA is responsible for facilitating discussions among the business users to understand the current business process and their need for change. The BA must then accurately document and communicate this need to the IT staff to design a solution that will ensure all stakeholder expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop an understanding of the end users' current business processes. Elicit business requirements. Create/Maintain Business Requirements Documents (BRD). Facilitate cross-functional requirements review (BA/DEV/QA). Secure Approval/sign-off for BRD. Support the development and testing of deliverables. Develop User Acceptance Testing (UAT) Plan; Review and confirm plan with project stakeholder(s). Create and validate integration test files (EDI X12, API, XML, flat file, etc.), reconciling against the relevant specifications. Facilitate UAT; share results. Secure UAT approval/signoff. Develop Go-Live Plan (when needed). Create training materials, including Train-The-Trainer model, as needed. Complete post go-live validation and warranty period support. Manage the bug lifecycle, when necessary. Maintain process documentation, revising at the conclusion of projects to reflect the new state. Provide project and resource managers updates on the status of assignments (progress, milestones, risks, issues/roadblocks). Analyze integration specifications (EDI X12, API), performing gap analysis against current D&H organizational capabilities. Identify areas of potential process improvement, recommending and implementing changes. Coordinate with external integration partners (clients, VANs, etc.) throughout the project lifecycle. Support and mentor team members. Adhere to PMO and IT processes: Collaborate with co-owners across the organization to ensure project success. Assist with troubleshooting on solutions for production issues assigned to BA queues, escalating as necessary. KNOWLEDGE, SKILLS, and/or ABILITIES Familiar with common B2B integration (EDI, API, XML) and communication (AS2, SFTP, VAN) types, including the potential purpose and relevant use cases. Comprehensive understanding of EDI X12 formats and specifications, including: elements, segments, loops, usage requirements, conditional relationships, etc. Strong verbal and written communication skills. Strong analytical and problem-solving skills. Ability to work independently and be self-motivated. Ability to work in a team environment. Ability to adapt to change in a consistently evolving technical environment. Proven capability to collaborate with business stakeholders at all levels EDUCATION and/or EXPERIENCE Bachelors' Degree in related field or equivalent industry experience. 3+ years of experience in a Business Analyst or closely related role. 3+ years of experience facilitating integrating implementations. Basic Microsoft Office, ERP, WMS and office productivity software familiarity.

Allied Consultants, Inc is a proudly Austin based firm with over 33 years of experience delivering top-tier technical and business professionals within Texas State Agencies. We are currently seeking an experience CAPPS STARR Business Analyst to play a key role within a high-impact technical services team. **Location of job: Remote** Responsibilities The Fiscal Management (FM) and Information Technology (IT) divisions of client's jointly drafted a Request for Offers (RFO) containing the technical and functional requirements for a solution to replace USAS, TINS, and SPA with a Software as a Service (SaaS) product requiring less than twenty-five percent (25%) Customization. The CAPPS STARR RFO was publicly released on April 24, 2024, and a contract was executed between the client and CGI Technologies and Solutions (CGI) on June 30, 2025. Project initiation began in July 2025, with anticipated go-live for USAS/TINS replacement in September 2027 (FY28) and SPA replacement in March 2028 (FY28). The Candidates will be part of the FM Centralized Accounting Payroll/Personnel System (CAPPS) State of Texas Accounting and Reporting Resource (STARR) project team. Work will involve analyzing and understanding CAPPS STARR user requirements; reviewing, assessing, and developing business processes relating to the procured software; supporting Discovery, Configuration & Prototyping sessions; and creating and validating system, interface, and user acceptance testing. Candidates will leverage their extensive knowledge of legacy Texas statewide systems (USAS, TINS, SPA) and prior CAPPS implementation experience to facilitate the transition to the new CAPPS STARR solution. The Candidates will perform the following tasks as a CAPPS STARR Business Analyst: Work with internal business users to evaluate business needs, analyze processes, and document decisions for the procured software. Prepare or receive detailed specifications to describe the sequence of steps that the procured software and interfacing applications must follow including the input, output and logical operations involved. Identify problems and propose innovative solutions. Participate in project management, coordination, planning, and scheduling with client's staff in an Agile environment as needed. Provide system expertise and functional/technical support to other team members by communicating complex concepts clearly, accurately, and effectively both verbally and in writing. Provide functional and technical expertise for legacy mainframe systems, PeopleSoft and/or other ERP modules, as they exist and interface in a highly customized and complex environment. Attend stand-up meetings with developers and business users to coordinate activities. Gather business requirements that will be created as user stories for the procured software. Prepare mockups, charts, diagrams, and tables that depict the present and/or proposed requirements. Review, coordinate and gather historical legacy data for migration into procured software of the IT division's data warehouse, where applicable. Participate in user acceptance testing for the implementation of user stories into production environment. Take ownership of reported issues and complete assigned tasks in an efficient and timely manner reporting progress to the CAPPS STARR project team. Support Discovery, Configuration & Prototyping sessions to ensure the configuration and proof-of-concept scenarios meet the agency's requirements. Assist with the development of internal project plans to schedule, resource, and track development of interface, report, and data conversion activities. Facilitate coordination with the selected CAPPS STARR vendor and client's functional and technical staff. Document "As Is" and "To Be" business processes and functional designs. Support interface development work sessions between CAPPS STARR and legacy systems (USAS, TINS, SPA). Assist with data conversion planning, including reconciliation of financial data between legacy systems and CAPPS STARR. Participate in the development and execution of go-live cutover plans. Support the development of training materials and documentation as needed. Provide post-implementation support to ensure successful adoption of CAPPS STARR. Qualifications Minimum Requirements: 8 years of: Experience/hands on knowledge/concepts/practices/procedures of governmental accounting/budget/payee systems/demonstrated expertise in TX legacy statewide financial systems USAS/TINS/SPA. Interface coordination/testing/data reconciliation between systems 5 years of: Experience in use of PeopleSoft Financials modules (General Ledger, Accounts Payable, Commitment Control, Asset Management, Purchasing) or other CAPPS ERP systems, including configuration, testing, and post-implementation support. Experience as a business analyst or functional lead supporting large organizations in upgrading/modifying a legacy financial system, including demonstrated experience with ERP implementations in the public sector. Experience with business process reengineering and identifying new applications of technology to business problems to make business more effective, including conducting fit/gap analysis sessions. Experience with creating and documenting requirements using Agile and/or other SDLC development methodologies. Experience with unit and system testing, and documenting results. Proficient with the Microsoft Office products, including Outlook, TEAMS, Microsoft Project, Word, Visio, Excel and PowerPoint. 3 years of: Experience with CAPPS Financials implementations or deployments, including supporting agencies through configuration, testing, data conversion, and post-production support activities. Experience with data conversions/migrations legacy systems USAS/TINS/SPA to PeopleSoft or other ERP systems/reconciling financial data/coordinate interface testing between PeopleSoft Financials/TX legacy systems/processing test entries/validating results Experience in project coordination or serving as team lead, module lead, or project manager on complex IT implementations. Experience in providing consultation to business users and technical resources and collaborating and communicating effectively across multiple subject matter groups. Experience with highly complex application security requirements and determining security requirements. Preferred: 3 years of: Experience with PeopleSoft query development, Crystal Reports, nVision reporting, and/or modern business intelligence and reporting tools (e.g., Power BI). 2 years of: Experience serving as Test Mgr/Coordinator for Integration/User Acceptance testing cycles/experience developing/facilitating cutover plans to functional/technical teams/experience with automated test case development tools/methodologies/coordinate go-live Prior experience working with the client on CAPPS-related projects. Knowledge of Software as a Service (SaaS) and/or Platform as a Service (PaaS) solutions and their implementation in governmental environments. Knowledge of JIRA and/or Confluence environment. Knowledge of Microsoft SharePoint. Knowledge of facilitation techniques and experience using them in work groups. 1 year of: Knowledge of Microsoft Visio or other workflow software. Overview At Allied Consultants, we value our consultants and are committed to providing an exceptional experience including: Highly competitive pay rates Local support staff for responsive, personal service Comprehensive benefits package, including: Medical insurance (with employer cost sharing) Life insurance A 401(K) plan with company match Flexible spending through a cafeteria plan Candidates selected for interviews will be subject to a criminal background check and may be required to pass a drug screening, in compliance with federal and state regulations. All offers of employment are contingent upon successful completion of these checks. Allied Consultants is a proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Title: IT Business Analyst I ) About MUFG Investor Services: MUFG Investor Services is part of Mitsubishi UFJ Financial Group - one of the world's largest financial institutions. We provide comprehensive fund administration, reporting, and transaction management services for alternative assets with a focus on Private Equity investments including fund-of-funds, secondary funds, and co-investments. At MUFG Investor Services, we foster a dynamic and supportive work environment where employees can build long-term careers. We offer competitive compensation, professional development support-including certification reimbursement - flexible work arrangements, and opportunities to give back through community service initiatives. We celebrate our employees' successes, believing that empowered individuals drive organizational excellence. If you're passionate about your work and looking to grow with a purpose-driven team, we'd love to hear from you. Job Description: MUFG is seeking an IT Business Analyst I to support dynamic initiatives within its Private Equity business. This is a remote role focused on analyzing financial processes, defining technology requirements, and partnering with agile teams to deliver impactful solutions. The position involves cross-functional collaboration across business and technology groups. Depending on project needs, responsibilities may span both business analysis and delivery management, offering a unique opportunity to contribute to end-to-end solution delivery. Essential Functions: Translate financial and accounting requirements into actionable software specifications. Conduct user interviews to identify process improvement opportunities and document current (“As-Is”) and future (“To-Be”) workflows. Troubleshoot issues in eFront FrontInvest and provide backup support for system administration. Create and maintain documentation including meeting notes, knowledge articles, and business communications. Build strong relationships with internal and external stakeholders to drive positive change. Write and manage user stories and backlog items in Team Foundation Server. Serve as the Agile Team's Scrum Master for assigned initiatives. Support prioritization decisions and manage execution of prioritized work. Collaborate with users to develop and execute test cases during system integration testing. Deliver demos of completed enhancements to end users. Work closely with developers to clarify requirements and ensure business needs are met. Ensure adherence to SDLC and Change Management processes; conduct internal audits for compliance. Act as a flexible team member, taking on overflow or backfill tasks as needed. Monitor team performance, generate reports, and lead corrective actions. Help remove obstacles that hinder team progress. Requirements: Bachelor's degree in Technology or Business Information Systems 3-5 years of experience as a Business Analyst or Business Operations Manager. Strong background in requirements gathering, testing, issue tracking, and leading technical deliveries Strong understanding of accounting/finance systems and translating business needs into software requirements Proven ability to work independently and troubleshoot technical issues Technical troubleshooting and problem solving Experience in Private Equity. Proficient in advanced Excel, PowerPoint, Word and Visio Excellent written and verbal communication skills. Self-motivated, customer-focused, and adaptable to remote work environments

This Business Analyst (BA) position will initially be fully dedicated to the Data & Retention Program. In this role, the BA is responsible for managing system requirements throughout the lifecycle of a technology project. This includes identifying and managing scope, documenting the detailed requirements that support the scope and building out the technology system/enhancement. The analyst should act as a liaison between the business and the technology teams to ensure all business needs are met Essential Job Functions: • Elicit and manage a technology project's business scope - needs and features • Effectively coordinate and run working sessions with representatives across the various organizations in the bank (Business, Legal, Technology, etc.) • Translate business requirements into technical requirements and convey with appropriate level of detail to the technical team. • Clearly document and manage detailed requirements for the technology system • Support Quality Assurance Services (QAS) activities to ensure system requirements are tested accurately and comprehensively • Act as Systems Matter Expert (SME) or source of knowledge for supported systems • Participate in the design process to ensure it supports business requirements and an optimized user experience. • Understand security, risk management, and IT process principles and escalate to appropriate team(s) as needed. • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. Required Skills: • Analytical Skills; critical thinking, creative thinking, and problem solving. • Visio/Miro, Word, Excel and PowerPoint • Work within a customer oriented, positive team environment • Demonstrate strong interpersonal, verbal, and written communication skills with technical and non-technical staff • Provide support on single projects and initiatives within scope, budget and timeline • Organization and communication skills

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, Boston is one of the city's most historic hotels and one of the most iconic luxury hotels in the US. You will work closely with the Director of IT in the day-to-day operations of the IT department as well as supporting property guests by delivering high standards in alignment with the culture and values of Langham Hospitality Group. Key Responsibilities: Provide technical assistance (via phone, email, or in person) and support for helpdesk tickets Provide outstanding client and guest support in line with 5-star Hotel standards Available for guest room and meeting room technology support as necessary Conduct self in a most professional manner at all times to reflect the Hotel standards Assist with the rollout of new systems and updating of existing systems in a 24/7 production environment Maintain inventory for all hardware and software assets Work with Director of IT to ensure strict enforcement of Infosec policies Create and maintain ActiveDirectory user and machine accounts Take lead on new user onboarding Act as an onsite expert for Microsoft Office products Under guidance of Director of IT, act as escalation point for A/V system troubleshooting Assist with the general troubleshooting of network backbone, server, and storage components, and escalate or resolve with vendor support as necessary Support management and staff in their utilization of remote work software Ensure that each piece of computer equipment and the computer room are kept clean Organize and maintain repository of software and license information Act as “system owner” for select systems as delegated by Director of IT Any other IT-related duties as delegated by the Director of IT Qualifications: 2-3 years' experience supporting business systems Candidate should have a mature and professional attitude with good written and oral communication skills Willing to work a flexible schedule in order to accomplish all major responsibilities and tasks An analytical approach to problems and a regard for detail and accuracy Able to provide help and support to both guests and colleagues Capable of seeking solutions and answers utilizing both group and external sources A self-motivated individual able to identify, take ownership and implement new technology related procedures that will improve guest service, operations and profitability Able to break down and relay technical information to non-technical persons All relevant certifications acquired and up to date Legally authorized to work in the United States Salary Range: $36.05 - $38.46 per hour For more information about the property, please visit: ****************************************************

Job Title: SAP BRIM Consultant Job Type: Remote + Travel - (1 week in a week or 1 week quarterly) Duration: 24+ Months Contract Seeking a senior SAP BRIM Analyst with strong functional expertise (FICA, AR/AP, Billing, Invoicing). Role focuses on business processes, requirements, Agile delivery, and cross-team collaboration. No deep configuration required. Core Responsibilities • Functional analysis across BRIM (FICA, Convergent Invoicing, AR/AP, Billing). • Gather business requirements and create functional documents. • Support financial processes, billing cycles, and invoicing. • Write user stories and support Agile sprint activities (Jira). • Coordinate with technical/configuration teams. • Support SIT/UAT and production issue resolution. • Participate in quarterly onsite planning with leadership. Required Experience • 8-10 years SAP Functional Analyst experience. • Strong SAP BRIM process knowledge - FICA and Convergent Invoicing are a must! • Business process & BA skills (requirements, documentation). • Agile & Jira experience. • Heavy functional knowledge; not configuration-focused. Preferred • SAP BRIM Certification. • Convergent Mediation experience. • Airline industry experience.

NOTE: This role is NOT open to C2C companies NextGen Applications Analyst - Regulatory Upgrade Multiple Sites (Remote with Limited Travel) Start: Mid/Late August | Orientation/Training ~30 days Duration: Through 2027 About the Role We're seeking experienced Applications Analysts (Tier 1 Apps Advisors) to support large and complex NextGen 8 regulatory upgrade rollouts nationwide. Tier 1 analysts will handle large/jumbo clients and complex environments, while Tier 2 specialists will support smaller or mid-sized client projects. This is an opportunity to work on high-impact initiatives that modernize clinical workflows and enhance EHR usability across the country. Key Responsibilities Support the planning, configuration, and deployment of NextGen 8 regulatory upgrades. Customize and optimize Adaptive Content Engine (ACE) templates to align with clinical documentation needs. Collaborate with cross-functional technical and clinical teams to ensure smooth implementation. Troubleshoot and resolve upgrade-related application issues. Ensure compliance with regulatory, security, and infrastructure standards. Contribute to readiness calls and go-live support, occasionally on weekends. Required Experience Hands-on experience with NextGen 8, including: UI enhancements and navigation redesigns Adaptive Content Engine (ACE) template configuration APSO documentation workflows Understanding of NextGen 8 infrastructure requirements and environment setup. Experience supporting migrations of healthcare applications to AWS or similar environments. Strong problem-solving, communication, and collaboration skills. Travel Expectations Travel requirements vary by client - some prefer fully remote support, while others may request onsite presence. Weekend work may occasionally be needed (usually readiness calls; not always full 8-hour shifts). If weekend hours are worked, a weekday off will be given to maintain a two-day weekend.

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today's world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With multiple locations in multiple countries around the globe, the company's innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment. SUMMARY The Systems Integration Technical Analyst will focus on the introduction of applications, configuration and functionality to Ribbon Federal customers in a logical, efficient, and effective manner. Candidate must be self-motivated and a quick learner with strong communication skills who is able to work well with customers. Must also be able to work in a fast-paced environment, be driven to achieve results while maintaining the ability to effectively work with others, and able to jump from one customer project to another within the same day. Candidates should be self-driven individuals that can work independently or as part of a team to solve problems. Please note: This position is for U.S.-based candidates only. Due to the nature of our federal government customers and compliance requirements, U.S. citizenship is required. Unfortunately, we are unable to offer visa sponsorship or support immigration processes for this role. Washington DC Area US Remote POSITION RESPONSIBILITIES * Deploy, configure, and test Ribbon products in Ribbon and Customer environments, employing Ribbon and non-Ribbon components for the purpose of validating, instantiation, provisioning, and test automation. * Develop highly repeatable processes and have a mindset to automate everything from deploying software to mitigating system failures. * Work with key Federal customers worldwide and with other internal teams to solve complex problems using the latest technology to ensure successful introduction of Ribbon products and functionality. * Quickly attain and apply new skills to solve customer problems. * Availability to travel at least 50% of the time and to work at customer site. EDUCATION AND EXPERIENCE REQUIREMENTS: * Understanding of IP network architecture and concepts * Bachelor's degree in Computer Science, Engineering, or a related field. * 0 to 3 Years Knowledge/Experience on Virtualization and Cloud environments: AWS, GCP, Azure, RHV, KVM, VMWare * Knowledge and experience with SIP protocols and concepts * Ansible/Python or equivalent scripting knowledge * Ability to take a project or task from inception to completion understanding when to escalate and strong problem analysis skills. * Ability to work in a time critical environment is required and comfortable working independently. * Organizational and time management skills. * Solid written and verbal communications skills, as well as a track record working with other teams. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today's world. The company transforms fixed, mobile and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive communications for consumers and businesses. With multiple locations in multiple countries around the globe, the company's innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment. SUMMARY The Systems Integration Technical Analyst will focus on the introduction of applications, configuration and functionality to Ribbon Federal customers in a logical, efficient, and effective manner. Candidate must be self-motivated and a quick learner with strong communication skills who is able to work well with customers. Must also be able to work in a fast-paced environment, be driven to achieve results while maintaining the ability to effectively work with others, and able to jump from one customer project to another within the same day. Candidates should be self-driven individuals that can work independently or as part of a team to solve problems. Please note: This position is for U.S.-based candidates only. Due to the nature of our federal government customers and compliance requirements, U.S. citizenship is required. Unfortunately, we are unable to offer visa sponsorship or support immigration processes for this role. Washington DC Area US Remote POSITION RESPONSIBILITIES Deploy, configure, and test Ribbon products in Ribbon and Customer environments, employing Ribbon and non-Ribbon components for the purpose of validating, instantiation, provisioning, and test automation. Develop highly repeatable processes and have a mindset to automate everything from deploying software to mitigating system failures. Work with key Federal customers worldwide and with other internal teams to solve complex problems using the latest technology to ensure successful introduction of Ribbon products and functionality. Quickly attain and apply new skills to solve customer problems. Availability to travel at least 50% of the time and to work at customer site. EDUCATION AND EXPERIENCE REQUIREMENTS: Understanding of IP network architecture and concepts Bachelor's degree in Computer Science, Engineering, or a related field. 0 to 3 Years Knowledge/Experience on Virtualization and Cloud environments: AWS, GCP, Azure, RHV, KVM, VMWare Knowledge and experience with SIP protocols and concepts Ansible/Python or equivalent scripting knowledge Ability to take a project or task from inception to completion understanding when to escalate and strong problem analysis skills. Ability to work in a time critical environment is required and comfortable working independently. Organizational and time management skills. Solid written and verbal communications skills, as well as a track record working with other teams. Please Note: 'All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability, or other characteristic protected by applicable law.' US Citizens and all other parties authorized to work in the US are encouraged to apply.

Belong. Believe. Be You. Belden. Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives. Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future. Job Summary Central to the execution of Belden's strategic plan is the implementation of SAP S/4HANA, which will replace multiple, disparate Enterprise Resource Planning (ERP) systems around the world. This complex, multi-year project will establish common global business processes company-wide, make access to real-time data and reporting easier, and improve the customer engagement experience globally. As an Order-to-Cash (OTC) Business Team Member, you will play a central role in the implementation of SAP S/4HANA, paving the way for Belden's future. Reporting to the OTC Workstream Lead, you will support the design and implementation of global OTC business processes, system testing, data readiness, end-user documentation, training, and adoption. You will make an impact in the following ways * In collaboration with a cross-functional team of functional and technical experts, gather global requirements, design OTC global business processes, and support deployment of SAP S/4HANA. * Partner with Subject Matter Experts from across Belden to ensure process requirements (e.g., order management, pricing, credit management, billing, collections) are well understood and the global OTC business process design is complete. * Own system integration and user acceptance testing to ensure the OTC solution meets Belden's needs and is fully operational. This role has a weighted deliverable around test scripting & planning and execution of business scenarios. * Contribute to the design, build, and delivery of OTC end-user training and engagement materials; support the successful adoption of new processes and system usage across Belden's global teams.

Bankwell is a commercial bank with more than $3 billion in assets that serves the banking needs of businesses and individuals. At Bankwell, we pride ourselves on our unique ability to bring you high touch, high quality banking with the expertise and dedication of our experienced team of professionals. When it comes to business, our deep industry knowledge, flexibility and innovative treasury and financing services enable us to find the right solutions for our business and commercial clients. We're passionate about giving back and are actively involved with many not-for-profit organizations that help shape and improve the lives of others. We're dedicated to giving our time and talent to support the communities we serve. More about Bankwell can be found at ******************* Summary of Position: Serving as the primary contact for technology support, the Systems Analyst plays a key role in maintaining the security and operational continuity of the bank's technology environment. This position demands a proactive, solution-driven approach to managing service requests, troubleshooting technical issues, and supporting a hybrid workforce, including fully remote and on-site employees. A strong focus on customer service, combined with deep expertise in banking technology and a broad, advanced technical skill set, is essential to success in this role. Responsibilities may include, but are not limited to: Serve as the initial point of contact for all technology support requests, while also taking ownership of complex technical issues across systems, applications, and infrastructure. Administer and maintain user accounts, security groups, and access controls to ensure secure and efficient system access. Provide technical support to a hybrid workforce, ensuring system and hardware reliability through expert troubleshooting and effective task prioritization. Apply advanced diagnostic and troubleshooting skills to resolve complex issues across systems, applications, hardware, and a wide range of devices, including desktops, laptops, Macs, mobile phones, iPads, and peripheral equipment-minimizing disruption to end users. Demonstrated hands-on experience with Microsoft Intune for application deployment, device provisioning, and endpoint management. Build, configure, and deploy end-user equipment, ensuring secure system setup and application readiness; provide on-site support at branch locations as needed. Support SharePoint Online, including site management, permissions, and integration with Power Automate and Power Apps for form and workflow automation. Identify opportunities for improvement, proactively recommend process enhancements, and present solutions to management to streamline workflows and drive operational efficiency. Participate in cross-departmental projects, communicate status updates, and prioritize tasks while effectively representing the Technology department. Possess the ability to access and handle confidential client information with discretion, ensuring it always remains protected. Create and maintain end-user and technical documentation, procedures, and knowledge base articles. Participate in IT audits, risk assessments, and business continuity planning. Ensure compliance with internal security policies and banking regulations, including data protection and access control standards. Occasional after-hours and weekend work will be required, including shared coverage for Saturday mornings, as deemed necessary by Management. Perform other related duties as assigned. Requirements · Experience with Microsoft Intune for device provisioning and application deployment · Strong working knowledge of Microsoft 365 applications and cloud technologies - Word, Excel, PowerPoint, Outlook, Visio, SharePoint Online, Power Automate, Power Apps; SharePoint administration and power user experience, including site configuration, permissions management, and workflow automation. · Experience with Ivanti Service Manager, a cloud-based ITSM platform, is a plus · Collaborative team player with a positive, solutions-oriented mindset · Highly organized with strong attention to detail · Excellent written and verbal communication skills · Self-motivated with the ability to prioritize tasks in a fast-paced environment · BA/BS in MIS, Computer Science, or a related business field In lieu of a degree, relevant work experience will be considered · 5-7 years of hands-on experience in systems analysis or administration, with increasing responsibility · Preferred Professional IT Certifications: Microsoft role-based certifications (e.g., Azure Administrator, Microsoft 365 Fundamentals); Apple ACMT; ITIL Foundation; HDI (Help Desk Institute) certifications. · Experience in the Financial Services or Banking industry strongly preferred · Committed to adhering to all applicable policies and procedures · Ability to lift and move boxes weighing up to 50 lbs Location: In-person five days, Monday - Friday (Saturday rotation) Salary Description $65,000-90,000

Healthcare IT Systems Analyst - Data Migration *Preference given to individuals with prior experience working with Texas government agencies. 12-18 month contract Our client is seeking a team of Systems Analysts to support the migration of their integrated resident information system, including Cerner Millennium, Dentrix, CareTracker, and RLDatix Risk Module, to a new SaaS-based solution. This is an exciting opportunity for professionals with a strong background in healthcare EHR systems, data migration, and workflow design. The role involves comprehensive planning, data assessment, migration, testing, and post-migration support. The ideal candidates will have 7+ years of experience in database management, data migration, business analysis, and experience working with EHR systems. These positions are fully remote, offering flexibility to candidates located anywhere in the USA. Required Skills and Qualifications: Bachelor's degree in Computer Science or a related field 7+ years of experience in database management systems and data migration, with a strong emphasis on healthcare EHR systems (particularly Cerner Millennium) Proficiency in Oracle, Microsoft SQL Server, or similar database scripting technologies Experience in business analysis and evaluating user requirements, operational procedures, and identifying system enhancements Experience in cloud data migrations and working with modern software architectures In-depth experience in EHR applications, including workflow analysis, system design, and support using software engineering practices Proven track record of documenting process flows and analyzing workflows for system usability Ability to resolve complex data-related issues using strong analytical and problem-solving skills Familiarity with Agile Scrum methodology and SaaS-based EHR systems Some understanding of regulatory compliance and data security practices specific to healthcare data Proficiency in Microsoft Excel, Word, Visio, and other spreadsheet software Knowledge of architectural concepts and principles relevant to infrastructure, information systems, and organizational structure Exceptional oral and written communication skills for clear documentation and effective stakeholder engagement Strong interpersonal skills to collaborate with diverse teams and foster high productivity and collaboration Experience in preparing data specifications for input/output processes Key Responsibilities: Support the migration of healthcare EHR systems (Cerner Millennium, Dentrix, CareTracker, RLDatix) to a new SaaS platform Perform data assessment, cleansing, and mapping to ensure compatibility with the new system Build workflows to support system integration and functionality, ensuring smooth data transition Document all phases of the migration process and engage with clinical and IT stakeholders for requirements gathering Ensure clear communication throughout the Software Development Life Cycle (SDLC) Ensure that the system design adheres to company standards and regulatory requirements Set up validation and auditing processes to maintain data integrity post-migration Create and execute Unit test scripts, manage test scenarios, and analyze test results to ensure the reliability of the new SaaS solution Debug and troubleshoot issues, applying established software development and testing standards Provide regular updates on migration progress to stakeholders, including managers, technical leads, developers, and business analysts Use ticketing systems for issue tracking and problem resolution Prepare and deliver presentations to internal and external audiences to explain the migration process, system functionality, and technical challenges Facilitate the smooth transition to the new system by providing training to end-users Prepare comprehensive system documentation and recommend strategies for optimizing system performance based on user feedback and performance metrics Why Apply? Flexible Work Environment: This is a remote position with the flexibility to work from anywhere in the U.S. Impactful Work: Play a key role in supporting the migration of critical healthcare systems that impact patient care and operational efficiency. Collaborative Team: Work alongside a dedicated team of professionals committed to successful project execution and stakeholder satisfaction. Career Growth: Opportunity to contribute to high-visibility projects while gaining experience in modern SaaS technologies and cloud migrations. How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications. Our client is committed to fostering a diverse and inclusive work environment and encourages candidates from all backgrounds to apply. ****************************************************************************************************************************** Genius Road, LLC is proud to be a Certified Women's Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical The Federal Systems Integrator (FSI) Lead role at Asana is responsible for supporting the AsanaGov business by building, enabling, and scaling a high-impact partner motion across federal systems integrators and our distributor ecosystem. This role drives end-to-end FSI recruitment, onboarding, and enablement, and forges strong go-to-market execution with CarahSoft and channel teams to accelerate public sector growth. We partner with functional leadership to stand up a net-new public sector partner motion that grows our business, organizational effectiveness, and efficiencies. We're looking for an FSI Lead to own the cradle-to-grave lifecycle of our federal SI ecosystem. This leader will identify, recruit, and enable priority FSIs, ensure operational excellence across partner processes and tools, and coordinate cross-functional stakeholders to turn strategy into results. They are comfortable working with executive stakeholders and rolling up their sleeves on hands-on enablement. They identify, manage, and mitigate risks, and establish repeatable partner management processes that scale our business. This role is based in the Washington, D.C. area with an emphasis on looking for someone to stay close to the FSI community. Most major FSIs and niche SIs are based in D.C./Virginia, and proximity is critical to relationship-building and execution. What You'll Achieve: Establish Asana's FSI partner motion for public sector, supporting AsanaGov across recruitment, onboarding, enablement, and ongoing performance management. Build and own relationships with priority federal SIs; target, engage, and progress large, named FSIs (e.g., GDIT, Booz Allen, Raytheon) into productive partners. Drive a cohesive sell-through model between FSIs, Carahsoft (our distributor), and Asana channel CPMs; align operating rhythms, workflows, and performance tracking. Create and run scalable partner enablement: deliver training, stand up “better together” materials, guide partner portal access, and establish repeatable playbooks. Collaborate with AsanaGov leaders and Product to align partner motions with roadmap, integrations, and field enablement needs. Proactively surface misalignment and risks across partners and internal teams; gain consensus on actions and track to resolution. Define year-one MBOs; establish KPIs, reporting cadences, and mechanisms to measure partner productivity and pipeline impact. Contribute to job description, interview panel alignment, and process to rapidly staff and operationalize the motion. About you: Based in the Washington, D.C. area (required) to engage closely with the federal SI ecosystem. Deep understanding of the federal/public sector landscape and FSI ecosystem; security clearance preferred but not required if you know the market and stakeholders. Hands-on operator who “checks ego at the door”; equally comfortable engaging C-levels and executing tactical enablement (e.g., portal access walkthroughs). Experience recruiting, onboarding, and enabling partners; proven ability to take a net-new partner motion from concept to repeatable execution. Familiarity working with distributors; experience collaborating with CarahSoft or similar is a strong plus. Strong cross-functional collaboration with Product, Channel, and Public Sector leaders; ability to align partner priorities with roadmap and go-to-market. Process- and outcomes-oriented; sets clear roles and responsibilities, drives accountability, and implements scalable partner management workflows. Excellent communication, relationship-building, and change management skills across technical and non-technical stakeholders Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $172,000-$196,0000 The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Remote About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.

The Systems Integration Analyst will support, integrate, and maintain core systems including Anthology Student, other Student Information Systems, and related applications. They will ensure seamless data exchange between applications, maintain secure connections, and assist departments with technology-driven solutions. The Systems Integration Analyst will… Develop, integrate, and maintain APIs and web services to support institutional systems. Configure and support Anthology Student and related SIS functionality. Configure and support CRM functionality. Troubleshoot system integration issues, escalating as needed. Maintain system documentation and process flows. Collaborate with IT staff and functional departments (Admissions, Financial Aid, Academic Affairs, etc.) to optimize workflows. Support web page development and maintain secure HTTPS implementations. Monitor integrations for reliability, performance, and security compliance. Assist in the testing and deployment of new features, patches, and upgrades. Provide responsive customer service and training for staff system usage. Stay informed on new technologies to enhance system functionality. Position Requirements: Associate degree in Information Technology, Computer Science, or equivalent technical experience. 3-5 years of experience in systems integration, web services, or application development with Student Information Systems or enterprise applications. Strong problem-solving and analytical skills Active listening and clear communication Ability to collaborate across functional teams Customer service orientation and responsiveness Adaptability in fast-paced environments Attention to detail and accuracy Required Skills Summary: Proficiency in HTTPS and secure web protocols Web page development (HTML, CSS, JavaScript, and related frameworks) Office 365 SharePoint Development Full Stack PowerBI Azure Data Factory REST API design, development, and integration Experience with Anthology Student and other Student Information Systems (SIS) Strong understanding of security best practices Familiarity with cloud computing platforms (Azure, AWS, or Google Cloud) Customer service skills for end-user and cross-departmental support Technical documentation and troubleshooting About our company: Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 9 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology. Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally. Click here for more company information: *********************************** We are an Equal Opportunity Employer. Remote position; Monday - Friday 8am-4:30pm

Tabs is the leading AI-native revenue platform for modern finance and accounting teams. Tabs agents automates the entire contract-to-cash lifecycle, including billing, collections, revenue recognition, and reporting, to help teams eliminate manual work and accelerate cash flow. High-growth companies like Cursor and Statsig rely on Tabs to generate invoices directly from contracts, reconcile payments in real time, and automate ASC 606 compliance. Founded in 2023, Tabs has raised over $91 million from Lightspeed Venture Partners, General Catalyst, and Primary. The team is headquartered in New York and brings deep expertise in finance and AI. About the Role We're looking for a detail-oriented and analytical Processing Data Analyst to support and enhance the Human-In-The-Loop (HITL) workflows that are used to evaluate our automated extraction. In this role, you'll ensure the accuracy, efficiency, and reliability of our extraction operations by managing internal ticket queues, maintaining performance metrics, and collaborating closely with our Operations Team. You will also learn about how artificial intelligence is applied at one of the fastest growing companies in financial technology. This is a fully remote role for a contractor based in the United States. Tabs Background Most contracts are extracted fully autonomously and we are consistently increasing the reach of the automated processes. To train this process further, Tabs works with contractors to manually process the contracts and compare the automated results to the human-generated ones. Complex contracts go through an automatic processing layer and then through a human checker to validate the results. The most complex contracts, however, are processed entirely by people. The people involved in contract processing are located around the world and work at different times to align with their timezones and the company's needs. We are seeking a person to conduct quality assurance (QA) testing on a subset of these complex contracts so as to provide feedback to the processors and to provide reporting to the company about the accuracy of this process What You'll Do Assign processing work to individuals when sufficient information has been received from internal stakeholders Respond to inquiries from processors who have gotten stuck by looking at internal records about the document type or by escalating the request Conduct QA on Human-In-The-Loop (HITL) processes to ensure data accuracy and consistency Maintain and improve HITL accuracy metrics and reporting to key stakeholders and to the processors themselves Collaborate closely with the Processing Team to relay updates, clarify requirements, and troubleshoot issues Identify operational inefficiencies and help implement process improvements Support cross-functional initiatives related to data quality and processing optimization Who You Are Highly detail-oriented, organized, and reliable Strong communicator who can work seamlessly with technical and non-technical teams Comfortable executing processes end-to-end and making data-driven recommendations Proactive problem-solver who is energized by improving accuracy and efficiency Experience 3-5 years of experience in data operations, quality assurance, HITL workflows, or related roles Experience working with customer service ticketing systems such as Monday.com, Pylon, Jira, or similar Familiarity with operational metrics, performance tracking, and reporting Previous experience working in a cross-functional operations or data-focused team Experience with Google Sheets, SQL, or a BI tool like Looker or Omni is a plus Experience in a startup or fast-moving environment is a plus This role is for a remote-only 1099 contractor in the United States. You will set your own hours (up to 40 per week) and complete work at your pace so as to accomplish the goals set forth with your manager. For security, we will provide you with a computer to be used for this work only. Perks and Benefits (Full-time Employees) Competitive compensation and equity Up to 100% employer covered monthly healthcare premium (medical, dental, vision) Daily meal stipend for in office days Tax free commuter and parking benefits Parental leave up to 12 weeks Voluntary insurances (Life, Hospital, Critical Illness, Accident) Employee Assistance Program (Rightway) Unlimited PTO 401k Tabs is an equal opportunity employer. We welcome teammates of all identities and do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. We're committed to creating an environment where everyone can grow, contribute, and feel comfortable being themselves.

T-Rex Solutions is seeking a results-driven Computer Systems Analyst to support our IRS Development, Infrastructure, Security and Modernization (DISM) program. The program objective is to provide ongoing support for the development, operation and maintenance of critical CI/CD capabilities, enterprise infrastructure, application development, and modernization of IRS tax filing and enterprise systems. The ideal candidate will be responsible for analyzing business problems to implement and improve computer systems. You will analyze user requirements, procedures, and problems to automate or enhance existing systems and review computer system capabilities, workflow, and scheduling limitations. You may also analyze or recommend commercially available software. This is a fully remote program and requires all individuals to pass an IRS investigation and acquire a public trust clearance. Responsibilities: System Analysis: Analyze complex data processing problems to design and implement effective computer systems. Requirement Gathering: Work with users to gather and understand their requirements, procedures, and problems to develop or improve systems. System Improvement: Recommend and implement improvements to existing systems, focusing on automation, efficiency, and user satisfaction. Capability Review: Review computer system capabilities, workflow, and scheduling limitations to optimize system performance. Software Evaluation: Analyze and recommend commercially available software to meet user needs and improve system functionality. Documentation: Create detailed documentation of system requirements, specifications, and operational procedures. Collaboration: Collaborate with other IT professionals, including developers, network administrators, and support staff, to ensure seamless system integration and performance. Testing and Validation: Conduct system testing and validation to ensure systems meet user requirements and function as intended. Requirements: Bachelor's Degree in Computer Science, Information Systems, or a related field with 5+ years of related experience US Citizenship required Must be able to pass an IRS public trust investigation Proficiency in system analysis and design, with strong knowledge of various programming languages and software tools. Experience with databases, network infrastructure, and data processing techniques. Strong analytical and problem-solving abilities to understand and address complex system issues. Excellent verbal and written communication skills to effectively interact with users and IT professionals. High attention to detail and accuracy in analyzing user requirements and system capabilities. Ability to work collaboratively in a team environment and manage multiple projects simultaneously. Desired Skills: Experience with enterprise-level applications and systems. Knowledge of business process modeling and improvement techniques. Familiarity with cloud computing and cybersecurity principles. Current IRS clearance desired T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $100,000 - $113,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Revenue Systems and Analytics Analyst will work closely with leadership in Sales and Operations teams to ensure the business needs of our International sales teams are being met, and all sales processes are being optimized. Responsibilities: * Develop, implement, and maintain scalable processes that ensure the smooth running of the International sales teams * Manage prospecting lists * Oversee any Sales-related process and/or system improvements and implementations * Work alongside the Training Department to establish documentation and/or training to educate users on systems/processes as needed * Coordinate with QA and the Technical writing team on the testing and documentation of developed solutions * Work alongside the Salesforce Configuration Team or third-party consultants for advanced Salesforce development * Other projects as needed in the Operations Department Minimum Qualifications: * BA/BS in Business Administration or equivalent working experience * Experience with Gmail and Google Docs * Experience with MS Office (Word and Excel) * Experience with web browsers (Chrome, Internet Explorer, etc.) * Proficiency with Salesforce * Proficiency in system/workflow analysis * Salesforce Certified Administrator, a plus * Strong verbal and written communications * Excellent time management and organization skills * Strong analytical skills (including mastery of Microsoft Excel) and experience with reporting and data analysis. * Ability to manage multiple projects at the same time in a fast-paced environment. * Team Player * Ability to work autonomously * Technically capable, good communication skills, and a desire to improve processes. Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.

Responsible for ensuring all systems programming decisions maintain the integrity of the overall systems infrastructure. Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery expertise for systems software. Description Logistics: BlueCross BlueShield of South Carolina Location: This remote position is full-time (40-hours/week) Monday-Friday. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM with on-call duties. It may be necessary, given the business need to work occasional overtime. Government Clearance: This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen. Position Purpose: This position is responsible for the day-to-day operations and maintenance of VTAM infrastructure, including troubleshooting connectivity issues, optimizing network configurations, and implementing enhancements to support system performance and reliability. What You'll Do: Diagnose, isolate, and debug software problems and perform problem resolution. Identify issues that the vendor is responsible for and refer those issues appropriately. Review and design system software and hardware builds analyzing system options and the impact on the overall systems infrastructure. Develop and document the framework for integration and implementation for changes to technical standards. Coordinate installation, testing, and maintenance of systems software. Schedule system downtime in a way that minimizes user impact. Review customer requests, security patches, and audit requirements for additions or changes to systems, and evaluate feasibility to determine if/how to handle the request while maintaining an adequate/appropriate overall systems infrastructure. To determine if requested changes are possible, review system capabilities, workflow, and scheduling limitations. Provide technical guidance to project team areas as appropriate. May evaluate vendor-supplied software packages and make recommendations to IT management. In coordination with Project Leads and senior level staff, provide input on proposals that could potentially impact systems. Assist in the establishment and implementation of standards and guidelines that guide the design of technology solutions across the enterprise. Provide technical and disaster recovery support for systems software. Work Environment: Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer. To Qualify for This Position, You'll Need: Required Education: Bachelor's degree in a job-related field Degree Equivalency: Associate's degree and an additional 2 years of job-related work experience for a total of 10 years of job-related work experience (See Required Work Experience). OR 12 total years of job-related work experience or Required Work Experience: 8 Years IT experience including extensive systems programming experience. Required Skills and Abilities: Strong analytical and logical thinking skills. Thorough understanding of operating systems and foundation architecture. Extensive knowledge of systems programming, graphical user interfaces, control languages, development, quality assurance, and integration methodologies. Advanced knowledge of currently utilized programming productivity tools and their use. Advanced knowledge/skills in analyzing system software and making recommendations for performance enhancements. Required Software and Other Tools: Standard office equipment. We Prefer that You Have: A working knowledge of z/OS networking including VTAM, TCPIP, and SMP/E. Knowledge of CA-TPX, NetView, and Connect:Direct (NDM). Experience installing, configuring, administering, and troubleshooting NetView, Connect:Direct, and TPX. Experience with TIBCO MFT Platform Server (Cyberfusion) on z/OS A working knowledge of SAS and SMF records Advanced Networking Concepts (TCP/IP, Routing, Firewalls, Network Security, Enterprise Extender, APPN) Disaster Recovery experience recovering environments for VTAM and TCPIP communication network for ZOS What we Can Do for You: Our comprehensive benefits package includes: 401(k) retirement savings plan with company match Subsidized health plans and free vision coverage Life insurance Paid annual leave - the longer you work here, the more you earn. Nine paid holidays On-site cafeterias and fitness centers in major locations Wellness programs and a healthy lifestyle premium discount Tuition assistance Service recognition What to Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify with prioritization given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email ************************ or call ************, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.