Join the VitalCore Team in Massachusetts! We're people who are fueled by passion, not by profit.
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for a Full-Time Treatment Team Leader at the Massachusetts Treatment Center in Bridgewater, MA
Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package?
At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.
TREATMENT TEAM LEADER (LICSW, LMHC) BENEFITS PACKAGE:
Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day
Medical
Dental
Vision Insurance
Health Savings Account
Life Insurance
Short Term/Long Term Disability
Identity Theft Protection
Pet Insurance
Employee Assistance Program and Discount Center
401K & Plan Matching
PTO
Annual Incentive Bonus
TREATMENT TEAM LEADER (LICSW, LMHC) POSITION SUMMARY
Treatment Team Leaders provide essential services to an underserved population. Specifically, Treatment Team Leaders are responsible for overseeing a unit within a therapeutic milieu focused on providing intensive treatment services to individuals who have been convicted of a sexual offense. They are responsible for the creation, implementation, and monitoring of individualized treatment plans aimed at decreasing risk of re-offense upon release. Treatment Team Leaders provide training and ongoing supervision to clinical therapists who facilitate treatment within the Treatment Team Leader's assigned unit. In addition, Treatment Team Leaders facilitate treatment for individuals who have engaged in sexual offense conduct. These staff members also assist in the evaluation of participants for program progression and graduation. Treatment Team Leaders are essential to the treatment program's ultimate goal of ending sexual violence, or “No More Victims.”
An ideal candidate holds a master's degree in a human service-related field (e.g., social work, psychology, mental health counseling). Candidates must be independently licensed (e.g., LICSW, LMHC). Ideal candidates are conscientious, organized, intellectually curious, excellent team players, maintain strong boundaries, adept at clinical case conceptualization, and possess excellent clinical writing skills. Candidates who thrive in a fast-paced environment with challenging clinical cases are especially well-suited for this position. Although this position requires independent licensure, Unit Directors attend clinical supervision; candidates should be open to the clinical supervision process, as well as receptive and willing to implement feedback. Prior experience working in the field of sexual abuse treatment and prevention is not required; all necessary training is provided following official hire.
The following is a brief outline of core tasks completed by Treatment Team Leaders:
• Oversee an assigned unit within a therapeutic milieu focused on the treatment of individuals who have engaged in sexual offense conduct• Create, implement, and monitor individualized treatment plans• Training and clinical supervision of clinical therapists• Facilitate and co-facilitate therapeutic groups and psychoeducational courses• Completion of clinical documentation following contacts • Participation in interdisciplinary treatment team meetings• Other clinical duties as assigned
VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.
#INDMA
Compensation details: 104000-114000 Yearly Salary
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$62k-119k yearly est. Auto-Apply 21d ago
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Inventory & Operations Manager
DLP Industries
Team manager job in Weymouth Town, MA
Warehouse Operations Manager
Weymouth, MA | Full-Time | On-Site
DLP Industries is a leading distributor of maintenance, repair, and operations products in New England. We recently expanded into a larger warehouse in Weymouth, MA and are looking for an Warehouse Operations Manager to help streamline operations and support our continued growth.
What You'll Do:
Oversee daily warehouse operations
Manage inventory accuracy and stock levels
Expedite order fulfillment process
Coordinate purchasing and supplier interactions
Handle shipping and receiving
Assist with local deliveries as needed
What We're Looking For:
Experience with fasteners, hardware, or MRO products (strong plus)
Background in warehouse operations, logistics, and inventory control
Strong organizational and time-management skills
Clear written and verbal communication
If you're looking to make a real impact at a growing company, and want the opportunity to grow your career into strategic roles, we'd love to hear from you.
$75k-118k yearly est. 4d ago
Office Manager
The Hollister Group 3.8
Team manager job in Boston, MA
Our client, a leading property management firm, is seeking a highly motivated and organized Office Manager to oversee the smooth operation of their Boston corporate office. This pivotal role ensures that administrative functions run seamlessly, supporting the team's efficiency and the company's overall productivity. If you thrive in a fast-paced environment, possess excellent organizational skills, and are ready to make a meaningful impact, this is your opportunity to join a dynamic organization committed to excellence.
Compensation:
$45,000 - $60,000 (up to a 10% bonus)
Responsibilities:
Drive daily office operations by managing supplies, equipment, and facility needs to ensure an organized workspace
Communicate proactively with vendors, service providers, and building management to address office requirements
Lead efforts to boost office efficiency through process improvements and workflow strategies
Maintain cleanliness and organization of communal areas such as kitchens and conference rooms
Welcome visitors, employees, and occasionally residents, providing professional hospitality
Collaborate with the Corporate Administration Team to coordinate onsite meetings, including setup, catering, and technical support
Manage incoming and outgoing mail, including processing USPS, FedEx, and UPS deliveries and scanning mail documents as needed
Supervise and operate the company postal machine, handling certified mail and related tasks
Monitor and replenish office supplies and food inventory to ensure availability at all times
Schedule and organize meeting spaces via the online reservation system, coordinating room bookings and requirements
Work with departments and service centers to dispose of outdated documents and waste appropriately
Support the Corporate Administration Team with additional administrative duties and special projects
Requirements:
High school diploma or G.E.D.; associate degree or relevant experience preferred
1-2 years of office support or administrative experience; internships and entry-level roles welcomed
Ability to communicate clearly and confidently in both written and verbal formats
Excellent interpersonal skills to foster positive relationships with a diverse range of colleagues and vendors
Strong attention to detail, adaptability, and multitasking capabilities in a dynamic environment
Proficiency in Microsoft Office (Word, Excel, Outlook)
Must be comfortable stocking office supplies and handling mail duties regularly
Massachusetts Notary Public certification is a significant plus
Available to work onsite five days a week in Boston
Our Commitment to Inclusion & Belonging
The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
$45k-60k yearly 4d ago
Medical Writing Operations Manager
Advantage Technical
Team manager job in Cambridge, MA
Manager, Medical Writing Operations
The Manager, Medical Writing Operations supports Medical Writing functions to ensure the delivery of high‑quality, submission‑ready documents. Core responsibilities include document quality review, formatting and consistency checks, electronic publishing, and archiving within centralized file systems. The role may also contribute to vendor oversight, training, and the development and maintenance of tools and training materials for Medical Writing Operations.
Key Responsibilities
Document Preparation & Quality Control
Collaborate cross‑functionally to collect, compile, assemble, and publish CSR appendices
Perform electronic publishing QC (e.g., hyperlinks, bookmarks) to ensure submission‑ready compliance
Format MS Word submission components according to style and regulatory requirements; troubleshoot formatting issues
Serve as a subject matter expert (SME) for format QC, submission readiness (protocols, IBs, CSRs), and document management systems
Conduct content QC of medical writing documents, including CSRs, IB clinical sections, NDA/MAA clinical sections, and protocols
Document Management & Systems
Ensure proper storage and archiving of documents in EDMS and eTMF systems
Support development, implementation, and maintenance of medical writing systems and software
Assist with updates to Medical Writing intranet pages
Support creation, maintenance, and updates of templates, style guides, and tools to meet global regulatory requirements
Operational & Cross‑Functional Support
Perform administrative tasks to support project and operational needs
Participate in the development and maintenance of internal best practices
Assist with training internal staff and external contractors/CROs
Support vendor oversight for medical writing operations activities
Assist with CSR shells and/or preparation of in‑text tables and figures under medical writer guidance
Qualifications
Education & Experience
Bachelor's degree in a relevant scientific or technical field, or equivalent experience
4+ years of biotech/pharma or CRO experience in document QC and electronic publishing within a regulatory environment
Technical Skills
Strong understanding of health authority/ICH PDF and eCTD requirements
Experience with electronic document management systems
Proficiency in MS Word, Excel, PowerPoint, Adobe Acrobat, and Windows
Ability and confidence to learn new software tools
Preferred: Experience with StartingPoint templates, SharePoint, EndNote, and Toolbox Pharma
Professional Skills
Proven ability to manage multiple projects in a fast‑paced, deadline‑driven environment
Exceptional attention to detail with strong analytical and problem‑solving skills
Flexible, adaptable, and able to work effectively across teams
Core Values Alignment
Commitment to People
Fiercely Innovative
Purposeful Urgency
Open Culture
Passion for Excellence
$75k-118k yearly est. 1d ago
Real Estate Team Lead
Vylla
Team manager job in Boston, MA
Vylla Home's national footprint and full-service model provide a truly progressive approach to the real estate process, creating extraordinary experiences for both our customers and sales agents. As part of the Carrington and Vylla family of companies, we provide nearly every aspect of homeownership under one roof - from real estate with Vylla Home to title, settlement and escrow services with Vylla Title and Escrow, mortgage lending with Carrington Mortgage Services, LLC and more!
We offer our agents:
True partnership in your real estate business to support your career goals and development.
Competitive commission splits - keep your commission and set your own value!
Unlimited opportunity to earn what you are worth.
No upfront or monthly fees. We don't make money until you do.
Reasonable flat rate transaction fees. No hidden costs, and you don't pay until you close!
Qualified leads, assets and referrals - many unique options to increase your business. We are also a leading REO brokerage and provide multiple REO lead resources.
Free CRM tool (including a custom mobile app for when you're on the go!), marketing tools, transaction management system, e-signatures and more.
Customized training, live demos and a library of industry-relevant resources available 24/7. We also offer the Ninja Selling sales platform and training for agents to increase productivity - all at no cost to you!
Customizable marketing resources including agent websites, printed and digital materials, social media assets, tools, support and training.
Face-to-face broker support and coaching - true mentorship!
Dedicated resources from Vylla and Carrington's family of companies (including lending, title and settlement services along with superior customer service from our homeownership concierge team)
Back office support including dedicated transaction coordinators and an agent services resource team
“Best of both worlds” environment with local offices and support as well as the backing of a large, established and nationwide institution
Incentive program to earn cash if you help grow our team and refer new agents onboard
Resources for your clients including a mobile app for home search, moving discounts from local vendors and more.
Flexible schedules and control over your personal and professional growth as an agent
A fun, positive culture where our community, or Vyllage as we call it, supports one another and gives back
Apply today!
What will make you successful at Vylla?
An active Real Estate license
Drive and ambition to succeed as part of an innovative, fast-growing team
Complete focus on the customer experience
Strong communications skills and ability to build a network of engaged customers and prospects
Ability to multi-task and take initiative, strong work ethic
Vylla is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, gender, national origin, ancestry, age, marital status, sexual orientation, veteran's status, physical or mental disability or any other legally protected category. Vylla will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
EEO/AAP Employer
$60k-116k yearly est. 4d ago
Landscape Construction Operations Manager
Outerland
Team manager job in Mashpee, MA
Outerland is a team of dedicated outdoor professionals committed to delivering a high standard of service, through our focus on the client experience. We prioritize what is routinely considered secondary to the service provided by focusing on people first - our clients and our employees. We nurture the growth and aspirations of our team, knowing that happy, fulfilled people result in great service. By assembling good people who come together as a team, we consistently deliver an unrivaled experience for our clients.
Role Description
We are in search of an Operations Manager to oversee and grow our construction team. The operations manager will spend the majority of their time on job sites, actively working with crews to execute projects while training and developing the team around them. The performance of an operations manager will be judged upon the following deliverables
Project Execution
Work hands-on with the field staff to execute the project scopes of work, including, but not limited to:
Site prep and grading
Hardscape and masonry
Softscape installations
Irrigation, lighting, and drainage
Ensure both the quality and timeliness of work performed
Develop the skills of the team through on-the-job training
Demonstrate best practices for organization, care of equipment, work ethic, and client communication
Provide foremen with clear, executable plans for their jobs
Perform layout of job sites and properly set elevations and grades
Manage handoff between hardscape and softscape crews
Monitor crews for proper execution based on Outerland's SOPs through regular daily and weekly check-ins until project completion
Personnel Management
Hire, manage, and maintain a staff of high-performing team players who uphold the company values and contribute to the high performance of the construction team. Included within this responsibility is:
Hire staff to fulfill the needs of the construction team, while monitoring the crew's average wage to make sure it stays within budget
With the support of the PM, ensure all HR paperwork is completed in a timely manner in conjunction with the Director of HR. Paperwork includes
Manage staff's compliance with Outerland Policies, including but not limited to, attendance, safety, and care of equipment
Equipment and Fleet Management
Oversee the utilization of equipment to ensure it is properly used and maintained, and that equipment expense is carefully controlled within budget.
Manage the care of shared construction equipment
Verify that all equipment is being properly maintained through regular inspection
Ensure all foremen are completing DOT circle checks daily
Train all employees in the proper use and maintenance of equipment prior to use.
Snow Management
Fulfill a management role in snow removal. This includes working at all hours and days of the week as needed.
Available Benefits:
401(k) matching
Medical/Vision/Dental Insurance
Paid time off (PTO)
Certification Reimbursement
Uniform Reimbursement
Career Advancement
Qualifications:
10+ years of experience in residential landscaping installation, including hardscape, masonry, irrigation, and softscape
Hoisting License and DOT Card
Previous experience with Landscape or Construction Management.
Extreme attention to detail and fantastic organizational skills
Extensive managerial experience and a passion for developing, training, and mentoring teams.
Outstanding communication and interpersonal skills.
General computer skills
In-depth knowledge of landscape construction procedures, materials, and project management principles.
Ability to work effectively with individuals of diverse backgrounds, knowledge, and skill levels.
Job Type: Full-time
$75k-119k yearly est. 1d ago
Onboarding Success, Manager - Dental
Athena Health 4.4
Team manager job in Boston, MA
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Business Title: Dental Onboarding Manager
Travel: Up to 50% nationwide
The Opportunity:
The Customer Onboarding Organization partners with new and existing athenahealth customers to deliver a predictable and outcomes-driven implementation journey. We work directly with practice owners, executives, providers, and other stakeholders to understand their goals and guide them toward the best path for adopting athena One for both their medical and dental practice needs. Through deliberate expectation-setting and proactive communication, Customer Onboarding helps customers make the decisions that lead to stronger performance and an efficient transition to athena.
Position Summary:
The Dental Onboarding Manager serves as a trusted advisor and project lead throughout implementation, ensuring that both the customer and athena meet the responsibilities of our co-sourced model to achieve a timely, predictable, and high-quality go-live. Within our Community Health team, the Sr. Associate operates at times as part of an integrated onboarding team-including Program Management, Project Associates, SMEs, and Director oversight- while also operating independently on dedicated dental projects. Whether operating independently or jointly with their medical onboarding peers, the Sr. Associate is accountable for meeting all readiness criteria and driving successful post-live outcomes.
The Manager surfaces risks early, aligns internal and external stakeholders, and works cross-functionally across the athena ecosystem-Sales, Product, Customer Success, and other operational teams-to remove friction, enable informed decision-making, and keep customers moving with clarity and purpose.
Responsibilities may include, but are not limited to:
Customer Obsessed Project Leadership
Lead customers through the organizational, workflow, and behavioral changes required to successfully adopt athena One Dental.
Help stakeholders understand the impacts of new processes by guiding key decisions, clarifying roles and responsibilities, and reinforcing the behaviors that enable desired outcomes.
Operate both independently and within a matrixed team structure to drive accountability and coordinate day-to-day project activities across a portfolio of customers, ensuring timely and predictable delivery.
Proactively communicate project status, risks, mitigation strategies, and scope or timeline changes to both internal teams and customers-enabling joint problem-solving and aligned next steps.
Set clear, accurate expectations around athena's product capabilities and service model to support informed decision-making throughout implementation.
Provide thoughtful, consultative guidance on recommended workflows and best-practice use of athena One Dental, ensuring customer choices support long-term success.
Collaborate closely with the cross-functional Onboarding team-including the Director sponsor, Program Manager, and Project Associates-to deliver a cohesive, high-quality implementation experience.
Navigate and manage escalations with a balanced, data-driven, and consultative approach-addressing root causes, aligning stakeholders, and driving resolutions that support both customer outcomes and athena's standards.
Maintain accurate, transparent documentation of project milestones, decisions, risks, and meeting outcomes to ensure alignment and predictable progress.
Organizational Contribution & Professional Growth
Support the onboarding of new team members by sharing best practices, offering guidance, and helping them integrate into athena's implementation approach.
Offer insight and expertise to advance strategic priorities across Customer Onboarding and contribute as a Subject Matter Expert in leadership-led initiatives.
Promote a culture of continuous improvement by sharing lessons learned, modeling self-awareness, and elevating team performance through deliberate knowledge-sharing.
Stay current on product releases, operational changes, and internal development opportunities to continually grow your expertise and strengthen your impact.
Build strong, trust-based relationships with cross-functional and third-party partners, helping streamline workflows and improve the broader customer onboarding experience.
Desired Qualifications:
Bachelor's degree strongly preferred, ideally in Business Administration, Healthcare Management, Health Informatics, Public Health, Education, or another closely related field.
5-7 years of related professional experience, ideally within healthcare or a closely aligned industry, with demonstrated expertise in revenue cycle management, electronic dental records (EDR), and/or electronic medical records (EMR), gained through roles in implementations, client services, or other strategic onboarding functions.
Minimum one year of project management experience leading complex, multi-stakeholder engagements, ideally within a services or SaaS implementation setting.
Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialogue.
Direct experience with revenue cycle management at a healthcare-related practice or company a strong plus
Familiarity or experience working in an established dental practice or adjacent company a strong plus.
Behaviors & Abilities Required:
Customer obsessed mindset
Consultative listener and empathic communicator, able to see things from the customer's point of view
High emotional intelligence and stellar customer relationship skills
Self-driven and results-oriented with a positive and constructive outlook
Ability to efficiently manage and prioritize work across multiple accounts
Ability to take initiative with little to no direction
Proactive and high energy work style
Ability to successfully negotiate difficult conversations
Conflict resolution skills
Ability to travel as needed, typically 50% or less
Ability to work independently as well as part of an extended, cross-functional team
Expected Compensation
$99,000 - $167,000
The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision:
In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients - powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture:
Our talented
employees - or athenistas, as we call ourselves - spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment:
Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative
workspaces
-
some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,
full-time. With consistent communication and digital collaboration tools, athenahealth
enables
employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
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$99k-167k yearly Auto-Apply 8d ago
Healing Response Team Per Diem Responder
Internships.com 4.1
Team manager job in Boston, MA
The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including:
Access to support line 24/7, 365 days a year.
Immediate support services for any individual affected by community violence.
Support for individuals and families during community events. Events include vigils, memorials, and funeral services.
Referral to on-going behavioral health services for individuals and families.
Trauma education and support at community meetings.
Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups.
CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below.
DUTIES
The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line.
Provide and enhance immediate and ongoing safety and provide physical and emotional comfort.
Calm and orient emotionally overwhelmed or distraught individuals.
Help survivors identify immediate needs and concerns and gather additional information as appropriate.
Offer practical assistance and information.
Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources.
Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery.
Provide information that may help survivors cope effectively with the psychological impact of disasters.
Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping.
Understand and can apply trauma-informed practice and treatment.
Complete all documentation in a timely manner according to specifications.
Complete all required training for all Community Based Services employees upon employment and annually thereafter.
Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems.
Attending relevant meetings and training courses as scheduled.
$83k-130k yearly est. 1d ago
Principal, Customer Engagement
Trinity Life Sciences
Team manager job in Waltham, MA
A member of the Leadership Team, the Principal fulfills a key management role at Trinity. This individual will work as an engagement leader on client projects, a strategic leader on talent/staff management, and an intellectual leader for further expanding the firm's capabilities. More specifically, s/he will be responsible for marketing and branding the team's expertise to create client/project collaboration opportunities. Through developing strong relationships with new and existing clients, s/he will be responsible for exceeding pre-established revenue objectives. The Principal will also fulfill a highly strategic role in support of the firm's success by: identifying innovative initiatives and implementing those; contributing as a strategic business partner to senior management; and developing short and long term goals and spearheading the implementation of related activities. The Principal will have demonstrated expertise and comfort in customer engagement and will play a key leadership role within the Customer Engagement COE which is a growing team within Trinity that uses data, insights and strategy to engage their customers (HCPs, patients, payers) to achieve intended outcomes in Commercial and Medical. Trinity has an industry leading data platform and tools that can accelerate clients' ability to action data by predicting and orchestrating the "next best action/engagement" for both the field and digital channel(s). Combining industry leading data, benchmarking, insights, methods and approaches with orchestration positions Trinity to effectively consult and guide our clients to improved impact using omnichannel strategies. With the support of assigned management and staff, s/he will lead and ensure superb delivery on client proposals and projects. The Principal will create business opportunities in close collaboration with other members of the Leadership Team.
Essential Functions
Client Development
* Liaise with leadership and project team to ensure project outputs include strategically sound and actionable recommendations and answers to customer engagement client business questions, both high level and nuanced based on project type
* Serve as the leadership level contact to lead discussions, oversee all presentations, and ensure thorough project implementations and quality deliveries.
* Develop and grow business through lead and revenue generation, expansion of team and furthering team capabilities.
* Source additional business by both effectively managing existing accounts/clients, and securing new accounts/clients.
* Meet revenue goals individually and through managing project team revenues.
* Proactively engage staff in business development opportunities as appropriate to assist with and facilitate their growth.
* Be viewed by the client as Trinity's expert resource, and demonstrate external thought-partner relationship development capability with multiple clients.
Company Management / Leadership
* Provide thought leadership in CE strategy in both client- and non-client-related activities (e.g., external conferences).
* Support senior management as an innovative thought-leader with self-initiative and commitment to the firm's success.
* Oversee budgets, exceed revenue goals and maintain expenses to ensure appropriate pricing and budget control.
* Serve as the subject-matter expert on multiple therapeutic and/or practice areas, both internally and externally.
* Lead internal and external initiatives that further the firm's status and capabilities.
Staff Development / Mentorship
* Be accountable for overall progression of team members, with particular focus on development of Trinity leadership presence within Customer Engagement internally and externally
* Lead and manage assigned teams, ensuring excellence in client deliverables and staff progression.
* Proactively identify development opportunities for staff and supervisors, provide related guidance, and facilitate their success.
* Be a mentor and guide staff and supervisors on professional growth.
Project Management
* Develop and / or evaluate new business opportunities through the identification of follow-on work and new opportunities to foster the extension of current CE footprint within commercial and medical omnichannel and operations functions.
* Field RFPs and develop first-pass proposals, primarily on CE and omnichannel opportunities; and as part of broader Trinity commercialization responses
* Mobilize CE's capabilities to extend to current clients and their relevant counterparts within related functional groups (marketing, market planning, sales, operations, medical, medical affairs, analytics, insights and forecasting).
* Oversee the successful delivery of client projects, guiding teams and taking ownership of the deliverables.
* Set strategic direction for project activities, guiding supervisors on daily tasks and resource allocation.
* Be an exemplary role model for producing quality results, ensuring high work ethics, professionalism and encouraging team work.
$100k-152k yearly est. 2d ago
Client Service Team Leader - ETFs
Brown Brothers Harriman
Team manager job in Boston, MA
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.
The Client Service Team Lead - ETF directs client servicing team resources to achieve overall client satisfaction and serves as a point of escalation for complex issues. The individual focuses on the Fund Accounting, Administration and ETF operations disciplines and the applicable product offering for assigned client relationships. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. S/he will normally be responsible for managing Client Service Representatives and Senior Client Service Representatives.
Key Responsibilities:
Client Service
* Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts
* Coordinate and participate in client meetings and deliverables
* Serve as a key point of contact for external clients with regard to daily servicing inquiries
* Identify ways to improve productivity and efficiency to enhance client experience
* Oversee activities of assigned client relationships and accounts to ensure client satisfaction is achieved
* Work closely with internal Teams to ensure timely resolution of client inquiries and improvement of services levels
* Participate in intra/inter-departmental projects and initiatives
* Recognize opportunities to achieve greater internal operational effectiveness
* Assist in the coordination of new business, product implementations and conversions
* Oversee daily ETF operational workflows to facilitate ETF client reporting
Leadership and People Management
* Participate in the interview and selection process for job applicants, and assist new staff members in learning job specific tasks
* Conduct annual performance appraisals and provide regular feedback based on development plans for direct reports
* Develop key internal relationships to proactively aid in the resolution of client issues
Technology/ Products
* In-depth knowledge of ETFs strongly preferred
* Provide insight for potential workflow and application enhancements
* Remain knowledgeable of changing industry initiatives and the regulatory environment
* Exhibit a sound understanding of BBH products and services
* Provide training to direct reports for the skills necessary to perform relevant job functions
* Provide clients with support and insight on new technology, automation tools and products that are made available by BBH
* Utilize relevant internal technology solutions to effectively manage client inquiries and support client servicing deliverables
Risk & Control
* Provide oversight of all BBH products, services, and key deliverables for assigned clients relationships
* Provide oversight and coordinate execution of periodic fund events, conversions or account launches with the appropriate internal departments
* Ensure adherence to all established procedures, controls, and best practices
* Maintain oversight of internal exception reporting and escalate issues that may impact client servicing
Education, Skill and Knowledge
* BA/BS degree (business/finance/accounting concentration is preferred), or equivalent work experience
* Minimum of 3 to 5 years of financial services experience
* Experience in fund accounting and ETF operations
* Prior experience working in a client servicing focused work environment
* Ability to prioritize and quickly resolve client needs
* Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment
* Ability to communicate effectively with both verbal and written skills
* Technical proficiency in internal and/or web-based systems a plus
* Strong analytical ability
* Ability to work in a collaborative environment that requires collaboration with multiple teams
* In-depth knowledge and understanding of various securities options, accounting standards and ongoing regulatory changes
* Knowledge of corporate actions, equity, fixed income, derivative investments, and emerging markets
* Comprehensive working knowledge of Microsoft Office Products
What We Offer
* A collaborative environment that enables you to step outside your role to add value wherever you can
* Direct access to clients, information and experts across all business areas around the world
* Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
* A culture of inclusion that values each employee's unique perspective
* High-quality benefits program emphasizing good health, financial security, and peace of mind
* Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
* Volunteer opportunities to give back to your community and help transform the lives of others
Salary Range
$80,000 - $120,000 base salary + bonus
BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
$80k-120k yearly Auto-Apply 19d ago
Dental Office Manager
42 North Dental
Team manager job in Buzzards Bay, MA
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
$59k-87k yearly est. Auto-Apply 45d ago
Dental Office Manager
Enlyst Staffing Solutions
Team manager job in Natick, MA
We are seeking to hire a full-time Dental Office Manager responsible for overseeing the operation of a dental office to give patients a good experience and setting standards for clinic employees. Duties include helping patients at the front desk, setting office budgets and leading a team of office staff to promote a well-organized and efficient practice.
To be successful you should exhibit the following traits:
Value hard work and be motivated, ambitious and reliable.
Appreciate the value of teamwork and the contributions of each team member.
Be compassionate and caring in your interactions with both patients and staff.
Endeavor to do the right thing in every situation.
Responsibilities Include but Not Limited To:
Manage all financial aspects of the practice to ensure profitability
Manage patient schedules to ensure productivity
Manage employee relations in the practice
Manage accounts receivables to include patient and insurance
Lead weekly and monthly meetings
Participate in monthly financial reviews
Supervise and appoint staff
Take care of marketing and public relations
Ensure procedures and policies are adhered to
$59k-86k yearly est. 60d+ ago
Dental Office Manager
Sdm Payroll Inc.
Team manager job in Wayland, MA
Sign-On Bonus $5,000!
Wayland Dental is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practice. Our wonderful Practice Leader is retiring after many years supporting our practice and we are looking for a clinically-focused, patient-centric individual who is ready to take on the challenge.
The Office Manager role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today.
Schedule: Monday - Friday, Full-Time
Duties/Responsibilities
Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc.
Understands office KPI metrics and strives to reach goals in place.
Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding).
Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles.
Delegate roles and responsibilities to each team member.
Ensures a patient-centric, collaborative culture within the office.
Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements.
Collaborates with Regional Leader.
Required Skills/Abilities
Working knowledge of practice management software.
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Exhibit outstanding customer service.
Education and Experience
Minimum experience of 1 - 3 years as a dental office manager/practice leader preferred.
Experience in leadership positions, managing and training new and existing employees.
Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills.
Benefits for Full-Time Employees*
Quarterly bonus opportunity
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
#sdmlo
$59k-86k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Excel Dental Management
Team manager job in Chelsea, MA
Job DescriptionDescription:
Key Responsibilities:
Lead and direct the team to ensure consistent and high-quality patient service.
Participate in onboarding and training new team members.
Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training.
Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties.
Supervise staff activities and assignments in accordance with office policies and legal requirements.
Contribute to marketing strategies and initiatives to promote the practice.
Oversee patient relations and resolve patient complaints effectively.
Organize and facilitate monthly staff meetings to maintain clear communication.
Address conflicts and administer disciplinary actions when necessary.
Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
Adhere to all state and federal regulations governing dental practice operations.
Greet and check in patients in a friendly manner
Collect co-payments and verify insurance coverage
Treatment planning and coordinating to promote high-case acceptance
Review and maintain schedules for productivity
Schedule and confirm patient appointments
Prepare new patient records neatly and accurately
Various office duties as assigned by Regional Mangers and CEO
Responding to patient financial inquiries and directing to appropriate departments, as necessary
Requirements:
Qualifications for Dental Office Manager include:
Exceptional People Skills/Customer Service
Insurance eligibility and verification experience
Reliable/ Fast Learner
Able to work independently as well as in a team environment
Bilingual and Spanish speaking (Required).
Benefits:
Paid Vacation Time (PTO)
Paid Holidays
Paid Sick-Time
401K Plan with Matching
Health Insurance
Dental Insurance
Mentorship for Career Advancement
Free Parking
& Much More!
Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential!
$59k-86k yearly est. 7d ago
Dental Office Manager
Dental Dreams 3.8
Team manager job in Worcester, MA
The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
$60k-83k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Dr. Costa Family Dentistry
Team manager job in Worcester, MA
Job Description
We're seeking an Office Manager who leads with integrity, balances compassion with accountability, and fosters a team culture rooted in respect, collaboration, and excellence. We're not just looking for someone to handle the day-to-day - we're looking for a true leader who knows how to inspire a team, nurture growth, and maintain a supportive, high-performing environment all while fostering exceptional patient care.
Experience as a Dental Office Manager is required.
Responsibilities: General supervision of all other business aspects of the practice, including but not limited to:
Run daily reports and perform close of day duties
Supervise clinical staff and manage the overall clinic schedule
Oversee future treatments and collections of past due accounts
Respond to patient, staff and doctor inquiries efficiently
Ensure quality dental care and resolve patient issues according to policies and regulations
Track new patient calls and referral sources.
Assist with practice-building and public relations efforts
Recruit, train, and manage office staff to meet operational needs
Create staff schedules and ensure performance standards are met
Monitor the office budget and oversee supply purchases and operational expenses
Handle administrative tasks, including deposits, revenue posting, and payroll.
Oversee marketing and promotion campaigns
Coordinate with clinical staff on scheduled and unscheduled treatments
Write reports and analyze management data
Manage insurance claims and patient billing, including follow-ups on overdue accounts
Prepare reports on outstanding accounts receivable
If you're a natural leader who leads by example - balancing compassion with accountability - and know how to inspire a team, keep the office running smoothly, and handle challenges with professionalism and poise, while taking pride in creating a space where both patients and staff feel valued, apply today!
Full-Time Benefits:
Health Insurance enrollment on your first day
Vacation Time
Paid Holidays
Paid Sick time
Dental and Orthodontic Discounts
401K Retirement Plan
Skills:
General Practice
Benefits:
Medical
Dental
Vision
401k
PTO
Compensation:
$56,000-$67,000/hour
$56k-67k yearly 13d ago
Client Service Team Leader - ETFs
Brown Brothers Harriman & Co
Team manager job in Boston, MA
At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.
The Client Service Team Lead - ETF directs client servicing team resources to achieve overall client satisfaction and serves as a point of escalation for complex issues. The individual focuses on the Fund Accounting, Administration and ETF operations disciplines and the applicable product offering for assigned client relationships. S/he will manage day to day activities for assigned client relationships and perform oversight of product offerings to support high client satisfaction. S/he will normally be responsible for managing Client Service Representatives and Senior Client Service Representatives.
Key Responsibilities:
Client Service
Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts
Coordinate and participate in client meetings and deliverables
Serve as a key point of contact for external clients with regard to daily servicing inquiries
Identify ways to improve productivity and efficiency to enhance client experience
Oversee activities of assigned client relationships and accounts to ensure client satisfaction is achieved
Work closely with internal Teams to ensure timely resolution of client inquiries and improvement of services levels
Participate in intra/inter-departmental projects and initiatives
Recognize opportunities to achieve greater internal operational effectiveness
Assist in the coordination of new business, product implementations and conversions
Oversee daily ETF operational workflows to facilitate ETF client reporting
Leadership and People Management
Participate in the interview and selection process for job applicants, and assist new staff members in learning job specific tasks
Conduct annual performance appraisals and provide regular feedback based on development plans for direct reports
Develop key internal relationships to proactively aid in the resolution of client issues
Technology/ Products
In-depth knowledge of ETFs strongly preferred
Provide insight for potential workflow and application enhancements
Remain knowledgeable of changing industry initiatives and the regulatory environment
Exhibit a sound understanding of BBH products and services
Provide training to direct reports for the skills necessary to perform relevant job functions
Provide clients with support and insight on new technology, automation tools and products that are made available by BBH
Utilize relevant internal technology solutions to effectively manage client inquiries and support client servicing deliverables
Risk & Control
Provide oversight of all BBH products, services, and key deliverables for assigned clients relationships
Provide oversight and coordinate execution of periodic fund events, conversions or account launches with the appropriate internal departments
Ensure adherence to all established procedures, controls, and best practices
Maintain oversight of internal exception reporting and escalate issues that may impact client servicing
Education, Skill and Knowledge
BA/BS degree (business/finance/accounting concentration is preferred), or equivalent work experience
Minimum of 3 to 5 years of financial services experience
Experience in fund accounting and ETF operations
Prior experience working in a client servicing focused work environment
Ability to prioritize and quickly resolve client needs
Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment
Ability to communicate effectively with both verbal and written skills
Technical proficiency in internal and/or web-based systems a plus
Strong analytical ability
Ability to work in a collaborative environment that requires collaboration with multiple teams
In-depth knowledge and understanding of various securities options, accounting standards and ongoing regulatory changes
Knowledge of corporate actions, equity, fixed income, derivative investments, and emerging markets
Comprehensive working knowledge of Microsoft Office Products
What We Offer
A collaborative environment that enables you to step outside your role to add value wherever you can
Direct access to clients, information and experts across all business areas around the world
Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm
A culture of inclusion that values each employee's unique perspective
High-quality benefits program emphasizing good health, financial security, and peace of mind
Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
Volunteer opportunities to give back to your community and help transform the lives of others
Other
This role generally operates on a 10am-7:30pm schedule (EST) to align with business needs.
Hybrid model; 3x in-office per week. The team's dedicated in-office days are Wednesdays & Thursdays, with the third day flexible.
Salary Range
$80,000 - $120,000 base salary + bonus
BBH's compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck-providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being.
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
$80k-120k yearly Auto-Apply 3d ago
Dental Office Manager
Sdm Payroll Inc.
Team manager job in Westborough, MA
Sign-On Bonus $5,000!
Cornerstone Dental Care is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.
Overview
The Practice Leader role is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient-centric, fully digital dental office then we encourage you to apply today.
Duties/Responsibilities
Manages all daily and monthly financial aspects of the office, including, but not limited to, revenue cycle, EOM reporting, bank deposits, vendor management, procurement oversight, etc.
Understands office KPI metrics and strives to reach goals in place.
Manages clinical and non-clinical staff within the office and submits payroll, conducts performance reviews, training, and oversees the employee lifecycle (hiring, onboarding, training, offboarding).
Maintains appropriate and efficient staffing of all departments, communicating team and practice goals continuously to motivate the team; leads staff meetings and morning huddles.
Delegate roles and responsibilities to each team member.
Ensures a patient-centric, collaborative culture within the office.
Oversees patient satisfaction and ensures the WOW patient experience. Addresses any shortfalls and implements improvements.
Collaborates with Regional Leader.
Required Skills/Abilities
Working knowledge of practice management software.
Superior communication skills with the ability to quickly establish rapport and work closely with patients and staff.
Exhibit outstanding customer service.
Education and Experience
Minimum experience of 3 - 5 years as a dental office manager/practice leader preferred.
Experience in leadership positions, managing and training new and existing employees.
Experience must demonstrate an attention to detail as well as strong project management and problem-solving skills.
Benefits for Part-Time Employees*
PTO, paid holidays, office closure days
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And Many More!
*Benefits subject to change and eligibility
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
#sdmlo
$59k-86k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
42 North Dental
Team manager job in Brookline, MA
This is a Full-Time Dental Office Manager role.
The practice manager at 42 North Dental is partnered with the Dental Director to drive the growth and success of the office by supporting excellence in patient care and exceeding patient service expectations. As a practice manager you are responsible and accountable for the results of and the day-to-day operations of the office.
Responsibilities
Primary contact and resource for doctors in the practice
Review and maintain schedules for productivity
Treatment planning and coordinating to promote high case acceptance
Provide work flow direction for auxiliary staff
Human Resources including hiring, training, performance management and dismissal
Accounts receivables including patient pay and insurance
Reporting, interpreting and responding to practice metrics to improve office performance
Interact with home office to communicate office needs and success
Perform other related job duties as assigned
Qualifications
Minimum two years of experience managing a dental practice
Exceptional communication and customer service skills
Superior interpersonal skills
Thrives in a team-based environment
Displays a high degree of professionalism
Dedicated to being a true leader in the office
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$59k-86k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Excel Dental Management
Team manager job in Revere, MA
Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.
Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!
Responsibilities:
Greet and check in patients in a friendly manner
Collect co-payments and verify insurance coverage
Treatment planning and coordinating to promote high-case acceptance
Review and maintain schedules for productivity
Schedule and confirm patient appointments
Prepare new patient records neatly and accurately
Various office duties as assigned by Practice Management.
Responding to patient financial inquiries and directing to appropriate departments, as necessary
Requirements
Requirements
Qualifications for Dental Treatment Coordinator / Front Desk include:
Exceptional People Skills/Customer Service
Insurance eligibility and verification experience
Reliable/ Fast Learner
Able to work independently as well as in a team environment
Bilingual and Spanish speaking (preferred).
Benefits:
Paid Vacation Time (PTO)
Paid Holidays
Paid Sick-Time
401K Plan with Matching
Health Insurance
Dental Insurance
Mentorship for Career Advancement
Free Parking
& Much More!
Competitive Compensation & Bonus Opportunity
Mentorship available for career growth, expansion of skills, and higher earning potential!
The average team manager in Norton, MA earns between $69,000 and $174,000 annually. This compares to the national average team manager range of $44,000 to $152,000.
Average team manager salary in Norton, MA
$110,000
What are the biggest employers of Team Managers in Norton, MA?
The biggest employers of Team Managers in Norton, MA are: