Technical account manager vs senior account manager

Differences between technical account manager and senior account manager duties and responsibilities

Technical account manager example responsibilities.

• Manage product life-cycle, windows configurations, networking and updates.
• Achieve mastery of all aspect of project executions: planning, tagging, recruitment, QA and monitoring.
• Facilitate clients' integration and adoption of product features to achieve business goals and maximize value of enterprise CRM software.
• Manage product procurement, warranty and SLA agreements, plan resources, budget, and inventory for large, public sector accounts
• Manage multiple functions-projects-programs through impact/scope analysis, resource forecasting, and quality/timely SDLC delivery.
• Project manage, private label and turnkey enterprise-class, cloud-base SaaS platforms to deliver integrate marketing solutions.
Show more

Senior account manager example responsibilities.

• Facilitate timely and accurate customer quotations to achieve margin targets in alignment with PPG pricing strategies.
• Assist PPG credit department to manage customer debt and ensure timely payment under agree to credit terms.
• Develop and manage new accounts for search marketing (SEO), social media marketing, web design and video production.
• Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
• Facilitate positive customer relationships through product implementations and customer support management for this healthcare revenue cycle software and services firm.
• Measure actual results against goals including POS.
Show more