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The differences between technical account managers and senior technical directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical account manager and a senior technical director. Additionally, a senior technical director has an average salary of $148,603, which is higher than the $100,010 average annual salary of a technical account manager.
The top three skills for a technical account manager include cloud, database and project management. The most important skills for a senior technical director are cloud, project management, and product development.
| Technical Account Manager | Senior Technical Director | |
| Yearly salary | $100,010 | $148,603 |
| Hourly rate | $48.08 | $71.44 |
| Growth rate | 8% | 8% |
| Number of jobs | 154,495 | 83,169 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 70% |
| Average age | 40 | 40 |
| Years of experience | 2 | 2 |
A technical account manager is primarily responsible for providing technical support to clients through calls and correspondence, securing sales and ensuring customer satisfaction. Aside from assisting clients, a technical account manager may conduct an assessment to determine the needs of a client, perform follow up calls, offer upgrades and add-ons, answer inquiries, troubleshoot, and even provide extensive and detailed instructions to customers on using their products or services. Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
Senior technical directors are professionals who are responsible for providing technical direction within a software company, engineering firm, film studio, theatre company, or television studio. These directors are required to manage staff members and are responsible for developing, testing, and validating new products for manufacturing engineering projects. They must develop strategic direction for engineering projects to achieve high levels of customer satisfaction and exceed aggressive financial targets. In theatre management, these senior technicians must also provide technical services that include advanced audio and visual production.
Technical account managers and senior technical directors have different pay scales, as shown below.
| Technical Account Manager | Senior Technical Director | |
| Average salary | $100,010 | $148,603 |
| Salary range | Between $73,000 And $135,000 | Between $103,000 And $214,000 |
| Highest paying City | Redwood City, CA | San Francisco, CA |
| Highest paying state | California | New York |
| Best paying company | Pure Storage | Apple |
| Best paying industry | Manufacturing | Technology |
There are a few differences between a technical account manager and a senior technical director in terms of educational background:
| Technical Account Manager | Senior Technical Director | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 70% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical account managers' and senior technical directors' demographics:
| Technical Account Manager | Senior Technical Director | |
| Average age | 40 | 40 |
| Gender ratio | Male, 75.0% Female, 25.0% | Male, 83.7% Female, 16.3% |
| Race ratio | Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.4% Asian, 6.3% White, 65.8% American Indian and Alaska Native, 0.2% | Black or African American, 7.9% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 14% | 14% |