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The differences between technical account managers and technical solutions directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical account manager and a technical solutions director. Additionally, a technical account manager has an average salary of $100,010, which is higher than the $90,572 average annual salary of a technical solutions director.
The top three skills for a technical account manager include cloud, database and project management. The most important skills for a technical solutions director are BI, project management, and technology solutions.
| Technical Account Manager | Technical Solutions Director | |
| Yearly salary | $100,010 | $90,572 |
| Hourly rate | $48.08 | $43.54 |
| Growth rate | 8% | 8% |
| Number of jobs | 154,495 | 115,295 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 67% |
| Average age | 40 | 40 |
| Years of experience | 2 | 2 |
A technical account manager is primarily responsible for providing technical support to clients through calls and correspondence, securing sales and ensuring customer satisfaction. Aside from assisting clients, a technical account manager may conduct an assessment to determine the needs of a client, perform follow up calls, offer upgrades and add-ons, answer inquiries, troubleshoot, and even provide extensive and detailed instructions to customers on using their products or services. Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.
A technical solutions director is an individual who manages a team of technical solutions professionals that develop new technologies, products, and processes relevant to an organization. Technical solutions directors are required to implement solutions so that they can meet the strategic requirements of their clients. They must support the sales organization in solution design as well as partner with the sales team on their sales strategy. Technical solutions directors are also required to understand the organization's product capabilities so that they can solve business problems faced by clients.
Technical account managers and technical solutions directors have different pay scales, as shown below.
| Technical Account Manager | Technical Solutions Director | |
| Average salary | $100,010 | $90,572 |
| Salary range | Between $73,000 And $135,000 | Between $57,000 And $143,000 |
| Highest paying City | Redwood City, CA | San Francisco, CA |
| Highest paying state | California | New York |
| Best paying company | Pure Storage | Capgemini |
| Best paying industry | Manufacturing | - |
There are a few differences between a technical account manager and a technical solutions director in terms of educational background:
| Technical Account Manager | Technical Solutions Director | |
| Most common degree | Bachelor's Degree, 73% | Bachelor's Degree, 67% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between technical account managers' and technical solutions directors' demographics:
| Technical Account Manager | Technical Solutions Director | |
| Average age | 40 | 40 |
| Gender ratio | Male, 75.0% Female, 25.0% | Male, 75.3% Female, 24.7% |
| Race ratio | Black or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 14.4% Asian, 6.3% White, 65.8% American Indian and Alaska Native, 0.2% | Black or African American, 8.0% Unknown, 5.6% Hispanic or Latino, 14.7% Asian, 6.4% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 14% | 14% |