Mid-Level OSINT Analyst
Technical business analyst job in Reston, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
This position requires an active U.S. Government Security Clearance at the TS/SCI level and be willing and able to obtain CI polygraph.
This project supports a hard and deeply buried target mission set, providing critical analytic insights to government stakeholders. Success depends on accurate reporting that augment other analytic products and enable timely and informed decision-making. The work directly impacts national security objectives by transforming complex data into actionable intelligence in a highly specialized and sensitive domain.
Responsibilities:
This position is full time onsite in Reston, VA.
Conduct comprehensive OSINT research and analysis using public, private, and government open-source materials.
Execute social media research and exploitation projects with minimal guidance.
Apply social network/link analysis techniques to map relationships and patterns of interest.
Use advanced search techniques, managed attribution, and relevant tools to securely gather and verify online data.
Conduct geolocation and geospatial analysis, including photo and map verification.
Perform image and video verification to assess authenticity and identify key visual indicators.
Synthesize findings into clear, actionable written reports and briefings.
Apply critical thinking and pattern recognition to identify trends and anomalies.
Track and report on progress using basic project and metrics tracking tools.
Minimum Qualifications:
Current/active TS/SCI security clearance and be willing and able to obtain CI polygraph.
Bachelor's degree in a relevant field (e.g., International Relations, Political Science, Cybersecurity, Area Studies).
6+ years of experience in open-source research, analysis, and reporting.
Demonstrated ability to:
Work independently with limited oversight.
Communicate complex findings clearly and concisely in English (written and verbal).
Apply structured analytic techniques to support intelligence production.
Experience conducting social media exploitation and writing intelligence or research reports.
Recent (within last 2 years) training or hands-on experience in OSINT or social media research techniques.
Preferred Qualifications:
Language proficiency (Chinese or Russian preferred).
Experience with:
Photo geolocation and advanced image analysis.
Cyber concepts including obfuscation techniques and digital attribution.
Threat finance research and analysis.
Familiarity with IC or defense analytic tools.
Exposure to human geography and sociocultural analysis.
Demonstrated ability to develop or refine search strategies and methods.
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within the Washington, DC metropolitan area is: $99,000.00 - $165,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Senior GEOINT Analyst
Technical business analyst job in Springfield, VA
MANTECH seeks a motivated, career and customer-oriented Senior GEOINT Analyst to join our team in Springfield, VA
Job duties include, but are not limited to:
Conduct GEOINT analysis on national security issues using imagery, geospatial data, and multi-INT sources to identify trends, events, and relationships.
Integrate and coordinate intelligence across agencies, mission partners, and regional/functional offices to support policy makers, the IC, DoD, NGA, ASG, and allied organizations.
Research and apply structured observation management (SOM) and activity-based intelligence (ABI) techniques to enhance mission-specific analysis.
Produce accurate, timely, and relevant GEOINT products, including reports, database remarks, baseline descriptions, graphics, maps, infographics, and briefings.
Extract, acquire, and manage geospatial information (e.g., shapefiles, geo-databases) for visualization, modeling, and intelligence analysis.
Communicate findings effectively in written, visual, and oral formats tailored to mission requirements.
Prioritize and manage multiple tasks in dynamic environments while ensuring high analytical accuracy and relevance.
Minimum Requirements:
HS Diploma and 10+ years of GEOINT experience OR Associate's degree and 8+ years of experience OR Bachelor's degree and 6+ years of experience OR Master's degree + 6 years of experience
Experience with commercial and NTM imagery sources, search missions with softcopy tools, IEC exploitation workstations, and military infrastructure/order of battle analysis.
Experience conducting historical imagery research.
Experience and proficiency with MS Word, PowerPoint, database entry, and graphic design principles.
Desired Qualifications
Regional expertise to AOR, expertise in photogrammetry, remote sensing, or image processing.
Strong knowledge of the intelligence collection process to include NGA's relationships with other IC Agencies.
MS Word, PowerPoint, database entry and graphic design principles skills.
Security Clearance Requirements:
Active TS/SCI with the ability to obtain & maintain a Poly
Physical Requirements:
Must be able to remain in a stationary position 50%.
Must be able to communicate, converse, and exchange information with peers and senior personnel.
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Senior Multi-INT & OSINT Analyst
Technical business analyst job in Reston, VA
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world.
To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
Note on Cleared Roles: If this position requires an active U.S. Government security clearance, applicants who do not currently hold the required clearance will not be eligible for consideration. Employment for cleared roles is contingent upon verification of clearance status.
Export Control/ITAR:
Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3).
Please review the job details below.
This position requires an active U.S. Government Security Clearance at the TS/SCI level and be willing and able to obtain CI polygraph.
This project supports a hard and deeply buried target mission set, providing critical analytic insights to government stakeholders. Success depends on accurate reporting that augment other analytic products and enable timely and informed decision-making. The work directly impacts national security objectives by transforming complex data into actionable intelligence in a highly specialized and sensitive domain.
Responsibilities:
This position is full time onsite in Reston, VA.
Lead and execute high-impact OSINT and multi-INT analysis, synthesizing open-source materials with classified reporting and technical data streams.
Develop and refine social media exploitation and digital network analysis methodologies that enhance multi-INT fusion and operational relevance.
Conduct cross-domain analytic integration-correlating OSINT with GEOINT, SIGINT, and HUMINT to validate findings and identify intelligence gaps.
Apply advanced attribution, cyber tradecraft, and obfuscation techniques to conduct secure online research.
Perform geolocation, imagery, and terrain analysis that support broader analytic assessments.
Verify and assess authenticity of visual media through technical image/video analysis and open-source corroboration.
Produce comprehensive analytic reports, briefings, and data-driven products tailored for senior stakeholders and decision-makers.
Mentor junior analysts, contribute to multi-INT/OSINT tradecraft development, and lead internal training initiatives.
Support interagency collaboration, data-sharing, and the establishment of analytic standards, methodologies, and SOPs.
Track deliverables, metrics, and analytic output to ensure quality and mission impact.
Minimum Qualifications:
Current/active TS/SCI security clearance and be willing and able to obtain CI polygraph.
Master's degree in a relevant field (e.g., Intelligence Studies, International Relations, Cybersecurity, Regional Studies)
10+ years of experience in intelligence analysis, with a focus on OSINT and demonstrated integration with other INTs
Proven ability to:
· Operate independently with minimal oversight in dynamic, high-stakes environments
· Fuse and correlate multi-INT data sets to produce actionable insights
· Communicate complex analytic findings clearly and effectively to technical and non-technical audiences
· Lead or shape analytic programs, tradecraft standards, and innovation efforts
· Current (within last 2 years) experience with OSINT or social media research training, instruction, or advanced techniques
· Familiarity with IC analytic tools, data environments, and collaboration protocols
Preferred Qualifications:
Language proficiency (Chinese or Russian preferred)
Experience with:
Multi-INT fusion and cross-domain analysis
Photo geolocation and advanced image/video authentication
Cyber attribution and online operational security
Threat finance, disinformation networks, and influence operations
Developing or leading OSINT or multi-INT programs and analytic frameworks
Published or briefed work in recognized government or open-source format
Pay Transparency: In support of pay transparency at Vantor, we disclose salary ranges on all U.S. job postings. The successful candidate's starting pay will fall within the salary range provided below and is determined based on job-related factors, including, but not limited to, the experience, qualifications, knowledge, skills, geographic work location, and market conditions. Candidates with the minimum necessary experience, qualifications, knowledge, and skillsets for the position should not expect to receive the upper end of the pay range.
● The base pay for this position within the Washington, DC metropolitan area is: $99,000.00 - $165,000.00 annually.
For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range.
Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: ******************************
The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire.
The date of posting can be found on Vantor's Career page at the top of each job posting.
To apply, submit your application via Vantor's Career page.
EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Dynamics 365 Business Analyst
Technical business analyst job in Greenville, SC
Dynamics 365 Business Analyst
Type: Permanent / Direct Hire / Full Time
Onsite or remote: Onsite
2+ years of Dynamics 365 ERP Implementation experience
This is a Functional/Business Analyst role so the D365 experience would need to be functional.
Bachelor's Degree in Information Technology, Supply Chain or business-related field.
Experience within a manufacturing company
Working knowledge of ERP/MRP best practices and Microsoft Dynamics Finance and Operations is a plus but not required.
Experience with Microsoft Power Platform, especially Power BI, to enhance ERP functionalities and improve integration and automation is preferred.
Strong working knowledge of Office 365, Word, Excel, Access and SharePoint.
Experience with SQL queries, stored procedures and data relationships
Business Data Analyst (Mortgage)
Technical business analyst job in Reston, VA
Business Analyst is responsible for leading the functional requirements gathering team. The candidate works directly with internal customers to understand the business environment and needs. Identifies relevant design, process and specification issues and then mentors/assists lower level Business Analysts to document and translate these business requirements. The candidate may be required to manage business and/or system issues during project life cycle as well as post implementation. Skills: 1) Expertise with Software Development Lifecycle (SDLC) 2) Strong oral and written communication skills 3) In-depth knowledge of client-server, object-oriented, and web-based systems, applications, environments and relevant tools/technology 4) Prior management experience 5) Strong analytical skills. Ability to identify and evaluate several alternative solutions and help the team arrive at the best functional requirement set to meet the business need 6) Knowledge of requirements tools such as Rational Requisite Pro desired Education/Work Experience: Bachelor Degree or Equivalent 10+ years software development experience with experience with projects of similar scope and complexity.
Financial/Business/Data Analyst
Technical business analyst job in Charlotte, NC
The core responsibilities of Financial Analysts are:
• Financial Analysis: Review and Analyze moderately complex finance challenges, including income statements, capital, and profitability calculations.
• Data Handling: Work with multiple datasets, ensuring accuracy and compliance with policies and procedures.
• Reporting: Create ad hoc reports, research issues, and contribute to large-scale planning related to finance deliverables.
The Required Skills of Financial Analysts are:
• Analytical Background: Strong understanding of financial metrics, profit and loss components and PBI Reporting.
• Jira: Create and manage features and stories in Jira.
• Technical Proficiency:
o SQL - data extraction and reconciliation.
o Power BI - Dashboard creation and automation
o Python- Advanced data analysis.
Data Analyst
Technical business analyst job in McLean, VA
Responsible for the design, development and administration of transactional and analytical data constructs/structures. Included within those responsibilities are the maintaining data quality, data organization, metadata, and data profiling.
Generate information and insights from data sets and identify trends and patterns, and visualize it using Tableau/QuickSight
Automate and optimize scripts using python / databricks
Work with a team of data analysts, business analysts, and product managers to process information and translate into data insights
Skills (must to have)
SQL
AWS
Tableau
Python
EEO: MindLance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Business Analyst
Technical business analyst job in Alpharetta, GA
Care Logistics is seeking a detail-oriented, creative problem solver, and collaborative Business Analyst to join our Integrated Solutions team. The Business Analyst plays an integral role in the enterprise-wide operational transformation and technology implementation initiatives across our healthcare client base. This role is responsible for gaining an understanding of the client's current operations, assisting in designing the ideal future state, defining and managing the integration needed between Care Logistics software and client systems. The Business Analyst serves as a liaison between operations and technology teams to ensure implemented solutions deliver desired outcomes for both clients and the company. With an understanding of the desired future state, the capabilities of Care Logistics technology, and familiarity with hospital EMR systems, the Business Analyst is responsible for designing how to best leverage each technology investment and how data is exchanged between the various systems to achieve efficient, patient centered workflows. Internally at Care Logistics, the Business Analyst serves as a subject matter expert for product management, providing business process and integration knowledge to inform future products. The ideal candidate will have experience with HL7 messaging, and healthcare IT systems, and will thrive in a fast-paced, client-focused environment.
ESSENTIAL RESPONSIBILITIES:
Collaborate with cross-functional teams to gather business requirements, identify opportunities and translate them into technical specifications and actionable insights.
Ability to grasp clinical processes and translate them into system requirements for technology teams.
Analyze data from EMR, clinical and scheduling systems to identify additional functionality opportunities, and integration needs.
Critically evaluate gathered information from multiple sources, reconcile conflicts, relate high level information to details, and distinguish user requests from underlying business problems/needs.
Serve as a technical advisor to the internal organization's industrial engineers, Healthcare Operations Executives, as well as other roles.
Participate in and co-lead virtual and in-person integration interviews, discussions, and project meetings with both internal and external teams.
Help to design future state processes that align business requirements with the capability of the client's system and technology.
Develop and execute interface test plans to validate integration processing and system response.
Participate in go-live support and post-implementation optimization.
Develop and maintain internal and external documentation.
Provide input into developing and modifying client and Care Logistics systems to meet client needs.
Collaborate with Client Services to ensure realization of client goals and estimated ROI.
Other duties as assigned.
QUALIFICATIONS - EDUCATION, WORK EXPERIENCE, CERTIFICATIONS:
REQUIRED
Bachelor's degree in Engineering, Information Technology or equivalent combination of education and experience
3-5 years of business analyst or related experience
Outstanding analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile conflicts, relate high-level information to details, and distinguish user requests from the underlying true business problem/needs.
Ability to identify inefficiencies, propose solutions, and evaluate outcomes effectively.
Above average observational skills to recognize opportunities, collect data and validate information
Proficiency with Microsoft products such as Outlook, Word, Excel and PowerPoint.
Comfort in leading discussions, facilitating interviews, and presenting findings to diverse audiences.
PREFERRED
Working knowledge of HL7 preferred.
Experience with or knowledge of hospital processes is strongly desired.
Experience with Electronic Health Records, EHR, platforms including ADT, clinical and ordering processes preferred.
KNOWLEDGE, SKILLS, AND ABILITIES:
Adaptability:
Effectively copes with rapidly changing information and fast-paced environment.
Ability to maintain confidentiality and use discretion.
Time Management:
Strong organizational and quality management skills with ability to handle multiple competing tasks and priorities.
Customer Service:
An ability to actively seek to understand the needs of others and provide a positive experience that addresses their needs, questions, and concerns.
Ability to form a team bond and enhance team performance.
Strong interpersonal skills with ability to effectively and tactfully communicate, in both written and verbal form, with a diverse group of stakeholders (prospects, clients, hospital executives, nurses, client development staff, product management staff, and development staff).
TRAVEL REQUIREMENTS & WORKING CONDITIONS:
30-70% travel is required.
Technical Business Systems Consultant 4
Technical business analyst job in Charlotte, NC
Technical Business Systems Consultant 4 Duration: Contract We are seeking a Technical Business Systems Consultant 4 to join our team in Charlotte, North Carolina. This role involves managing the full User Acceptance Testing (UAT) lifecycle, collaborating with stakeholders, and ensuring that business objectives are met. The position requires expertise in UAT, QA, or software testing, particularly within financial services or enterprise systems. The ideal candidate will have strong analytical and communication skills, as well as proficiency in tools like JIRA, Octane, and SQL.
Responsibilities:
Own and manage the full UAT lifecycle, including planning, execution, defect tracking, and final approval.
Lead test strategy development, test case creation, and regression suite design aligned with business objectives.
Collaborate with stakeholders, product managers, and developers to ensure acceptance criteria is achieved.
Document and communicate test results, traceability matrices, and defect logs using JIRA and Octane.
Participate in review sessions with business users and technology teams to validate functionality and gather feedback.
Qualifications:
5+ years of experience in UAT, QA, or software testing in financial services or enterprise systems.
Strong knowledge of Agile methodologies.
Proficiency in JIRA, Octane, and SQL.
Experience with enterprise platforms such as Oracle OBPM, FCUBS, and OBLM is a plus.
Excellent analytical, documentation, and communication skills.
About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit *****************
At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:
Pay any fee to be considered for, submitted to, or selected for any opportunity.
Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.
Pay Range: $52 - $67
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.
If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
UiPath RPA Business Analyst
Technical business analyst job in McLean, VA
Role: RPA Business Analyst (UiPath RPA)
Type: HYBRID- 2 days onsite
Willing to relocate is OK.
UiPath Certification is a big plus.
We are seeking a highly experienced RPA Business Process Analyst with deep expertise in UiPath and Document Understanding
Your insights will help drive operational efficiency and scale automation adoption across the organization.
Key Responsibilities
Lead end-to-end process discovery, mapping, and analysis efforts using Document Understanding, Task Mining or equivalent tools to uncover automation opportunities.
Collaborate with business stakeholders (process owners, subject matter experts) to understand current-state workflows, pain points, KPIs, and desired outcomes.
Elicit, document, and validate functional and non-functional requirements in clear artifacts (e.g. process maps, user stories, use cases, business requirement documents, PDDs).
Perform complexity assessment, ROI analysis, and feasibility studies for automation candidates.
Support pilot implementations, user acceptance testing (UAT), go-live, and post-deployment stabilization.
Act as a liaison between business, IT, and RPA teams to manage change, risks, and stakeholder communication.
Required Qualifications & Skills
5+ years of experience in business process analysis, process improvement, or operations roles with exposure to automation programs.
At least 2-3 years of hands-on experience with Document Understanding, UiPath Task mining / Task Capture, especially in leveraging AI in Process documentation
Proven track record of leading discovery workshops, mapping complex processes, and identifying scalable automation opportunities.
Solid understanding of business process modeling techniques.
Excellent communication and stakeholder management skills - able to bridge between technical teams and business users.
UiPath Certification is big plus.
Data Management Analyst
Technical business analyst job in Charlotte, NC
Need strong Data Management resources that have hands-on data provisioning and ability to distribute the data.
Moderate to Advanced SQL skills (writing complex queries is a plus)
Commercial Lending (iHub, WICS, WICDR systems)/Commercial Banking Background
Metadata/Data Governance
Regulatory Reporting
Data Management Framework
SQL
Data Quality
Business System Analyst
Technical business analyst job in Charleston, SC
We're looking for a hands-on Business Systems Analyst / ERP Specialist who thrives in smaller, fast-moving teams where you can wear many hats. You'll be deeply involved in configuring systems, writing SQL, troubleshooting issues, and partnering with business leaders to drive real process improvement across manufacturing and operations.
Responsibilities:
Configure and customize ERP solutions (Oracle EBS, SAP, IFS, Dynamics, or similar) to meet evolving business requirements.
Translate business needs into system specifications, functional designs, and configuration updates.
Write and optimize SQL queries, stored procedures, and views to extract, transform, and analyze data.
Troubleshoot and resolve ERP-related issues, working closely with vendors and offshore development teams.
Develop and maintain reports and dashboards using Power BI, Domo, or similar BI tools.
Support end-to-end system testing and validation across dev/test/prod environments.
Work cross-functionally with purchasing, operations, and other business units to identify process gaps and deliver system solutions.
Participate in ERP selection and implementation efforts - serve as an IT liaison in discussions with vendors and business leaders.
Understand and follow data flows and ETL processes between integrated systems.
Requirements:
5+ years of hands-on ERP experience (configuration, testing, and reporting).
Bachelor's degree in Business, MIS, IT, or related field.
Strong SQL skills and ability to trace and follow data logic end-to-end.
Experience with reporting platforms (Power BI, Domo, or equivalent).
Understanding of ETL, integrations, and multi-system environments.
Excellent communication skills - able to work directly with business users, vendors, and technical teams.
Ability to manage multiple priorities in a smaller, agile environment where collaboration is key.
Manufacturing or supply chain systems experience preferred (not required).
Familiarity with .NET development is a plus.
IVR Business Analyst with Call flow Design experience(NEED ONLY US CITIZENS)
Technical business analyst job in Charlotte, NC
Title: IVR Business Analyst
Job Type: Contract
Required Skills & Qualifications
• Proven experience as a Business Analyst in IVR / Contact Center environments
• Strong hands-on experience in IVR call flow design and customer journey mapping
• Expertise in documenting requirements using BRDs, FRDs, and user stories
• Experience with IVR platforms such as Genesys, Avaya, Cisco, NICE, Amazon Connect, or similar
• Knowledge of DTMF, speech recognition (ASR), text-to-speech (TTS) concepts
• Understanding of call routing, queue management, and CRM integration
• Strong analytical, problem-solving, and communication skills
• Ability to work with cross-functional technical and non-technical teams
Thanks
Aatmesh
*************************
Contact Center Business Analyst
Technical business analyst job in Charlotte, NC
Contact Center Business Analyst
Duration: 12+ Months Contract
Contact Center Business Analyst
Key Responsibilities
• Good understanding about Contact Center Technology(CCT) Concepts
• 7 + years of experience in technical writing of business requirements
• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Identifies, documents, reports, and tracks system issues.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Design and optimize CX features in voice and chat applications to enhance user experience.
• Develop detailed documentation and specifications for development and implementation.
• Support the testing and deployment of new features and enhancements.
• Provide ongoing analytical support to ensure continuous improvement of applications.
Required Qualifications
• Proven experience as a Business Analyst in Contact Center domain.
• Strong understanding of voice/chat applications in customer interaction environments.
• Excellent analytical skills and ability to translate business requirements into technical specifications.
• Experience with Agile methodologies and project management tools.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the telecommunications industry.
Regards,
Hasan Choudhary (Executive Recruiter )
Tel - ************
Fax - ************
Email - ****************
Planned Leave :
Business Analyst
Technical business analyst job in Richmond, VA
DataStaff, Inc. is seeking a Business Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA.
is hybrid; 2-3 days/week will be on-site
Job Description:
The candidate will evaluate user requests for new or modified products, analyze, and evaluate business systems and user needs, formulate systems to parallel overall business strategies, and be proficient in agile practices and story writing.
Required Skills:
5 Years - Proven working experience as business systems analyst for medium to large projects
5 Years - Able to communicate and collaborate with agile delivery teams, other technical staff, business partners and vendors.
5 Years - Able to lead requirements-gathering sessions, including workshops, interviews, and document analysis, to capture detailed business needs
5 Years - Able to accurately translate system and business requirements into epics, features and user stories with clearly defined acceptance criteria.
5 Years - Able to write UAT test scripts and proficient in UAT testing.
5 Years - Able to identify and document project risks and actions to mitigate risks.
5 Years - Able to track requirements throughout the SDLC lifecycle
5 Years - Strong working knowledge of Microsoft Office 365 Suite, VISIO, Draw.io, ADO, JIRA,
Confluence and BI Tools.
5 Years - Analytical and able to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions and approaches to problems.
This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick, and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.
Financial Data Analyst
Technical business analyst job in Alpharetta, GA
Ready to build the future with AI?
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Financial Data Analyst at Alpharetta , GA .
Role : Financial Data Analyst
Location : Alpharetta , GA 30005 / 3 days from Office
Hiring Type: Fulltime with Genpact + Benefits
Responsibilities
Define and execute the product roadmap for AI tooling and data integration initiatives, driving products from concept to launch in a fast-paced, Agile environment.
Translate business needs and product strategy into detailed requirements and user stories.
Collaborate with engineering, data, and AI/ML teams to design and implement data connectors that enable seamless access to internal and external financial datasets.
Partner with data engineering teams to ensure reliable data ingestion, transformation, and availability for analytics and AI models.
Evaluate and work to onboard new data sources, ensuring accuracy, consistency, and completeness of fundamental and financial data.
Continuously assess opportunities to enhance data coverage, connectivity, and usability within AI and analytics platforms.
Monitor and analyze product performance post-launch to drive ongoing optimization and inform future investments.
Facilitate alignment across stakeholders, including engineering, research, analytics, and business partners, ensuring clear communication and prioritization.
Minimum qualifications
Bachelor's degree in Computer Science, Finance, or related discipline. MBA/Master's Degree desired.
5+ years of experience in a similar role
Strong understanding of fundamental and financial datasets, including company financials, market data, and research data.
Proven experience in data integration, particularly using APIs, data connectors, or ETL frameworks to enable AI or analytics use cases.
Familiarity with AI/ML data pipelines, model lifecycle, and related tooling.
Experience working with cross-functional teams in an Agile environment.
Strong analytical, problem-solving, and communication skills with the ability to translate complex concepts into actionable insights.
Prior experience in financial services, investment banking, or research domains.
Excellent organizational and stakeholder management abilities with a track record of delivering data-driven products.
Preferred qualifications
Deep understanding of Python, SQL, or similar scripting languages
Knowledge of cloud data platforms (AWS, GCP, or Azure) and modern data architectures (data lakes, warehouses, streaming)
Familiarity with AI/ML platforms
Understanding of data governance, metadata management, and data security best practices in financial environments.
Experience with API standards (REST, GraphQL) and data integration frameworks.
Demonstrated ability to partner with engineering and data science teams to operationalize AI initiatives.
Why join Genpact?
• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything webuild
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Business Analyst
Technical business analyst job in Columbia, SC
The principal duties of this position are to evaluating agency needs, as-is and to-be business processes, and technical designs to provide analysis and advice on strategies for information technology solutions and non-technical solutions.
The BA will provide detailed analysis and document business processes and requirements.
Note: Looking for only Independent Contractors who do not require Sponsorship
Responsibilities:
Serves as a liaison between the business programs community and the IT organization in order to provide technical solutions to meet user needs.
Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
Assists in the business process redesign and documentation as needed for new technology.
Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business.
Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation.
Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.
Requirements development execution, including the elicitation, analysis, specification and validation.
Documenting and analyzing agency business processes and recommending improvements.
Documenting and analyzing data requirements and relationships.
Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability.
Providing requirements interpretation and guidance to technical and test teams.
Proactively identifying risks, issues, and action items leading to possible solutions.
Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders).
May make recommendations for buy versus build decision.
Research business rules, requirements, and models.
Maintain business rules, requirements, and models in a repository
Qualifications:
Bachelor's degree in a technical, business, or healthcare field.
7+ years of experience in commercial healthcare
3+ years of experience in State Medicaid payer system integration and delivery
Familiarity with Medicaid Information Technology Architecture (MITA)
Preferred Skills
General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations)
MMIS experience (project or operations)
Microsoft Office Project/Project ServerStrong ability to collaborate with G&A IT leaders, business leadership, senior technologists, to define business processes, analyze operational efficiencies, implement creative solutions and measure delivery results.
Senior Business Analyst - Workday HCM
Technical business analyst job in Atlanta, GA
The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will establish strategies to achieve desired outcomes and implement these strategies. They will often work cross-functionally with internal business units in order to understand the challenges that these teams are face and provide solutions to these groups.
Responsibilities
Develop new product and service oriented strategies
Communicate and implement strategies alongside technical team
Identify and solve weaknesses within the organization
Explore new ways to increase customer or client satisfaction
Qualifications
Bachelor's degree in Business or related field
5+ years' of experience in related industry
Proficient in Microsoft Office suite
Strong written and verbal communication skills
Regards,
Ashish Lal | Talent Acquisition Manager
Charter Global Inc | *****************************
Email: *************************
LinkedIn: ASHISH K LAL | LinkedIn
One Glenlake Parkway | Suite 525 | Atlanta, GA 30328
Infor Cloudsuite Industrial (CSI) Analyst
Technical business analyst job in Charlotte, NC
3-5+ years experience with Infor CloudSuite Industrial (CSI) Able to work 3x/week on-site in Charlotte, NC (will consider candidates that will relocate) W2 basis (no sponsorship or C2C) Strong understanding of manufacturing, supply chain, and financial modules
Proficient in SQL
This role will be the primary functional and technical support for Syteline's CloudSuite Industrial
-Configure, test and deploy system improvements, integrations and workflow automations
-Develop and maintain reports, dashboards, and KPI's
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
Desired Skills and Experience
3-5+ years experience with Infor CloudSuite Industrial (CSI)
Able to work 3x/week on-site in Charlotte, NC (will consider candidates that will relocate)
W2 basis (no sponsorship or C2C)
Strong understanding of manufacturing, supply chain, and financial modules
Proficient in SQL
This role will be the primary functional and technical support for Syteline's CloudSuite Industrial
-Configure, test and deploy system improvements, integrations and workflow automations
-Develop and maintain reports, dashboards, and KPI's
Lead IT Manufacturing Operations Analyst
Technical business analyst job in Memphis, TN
Job Title: Lead Analyst, IT Manufacturing Operations
Duration: Direct Hire
The Lead Analyst, IT Manufacturing Operations serves as a strategic and technical leader within the Manufacturing IT/OT domain. This role partners closely with Engineering, Manufacturing, Finance, and Supply Chain teams to design and deliver integrated technology solutions that enhance operational efficiency and digital connectivity across manufacturing systems.
As a recognized Subject Matter Expert (SME), the Lead Analyst provides deep domain expertise and thought leadership-driving innovation, aligning digital manufacturing initiatives with business objectives, and ensuring solutions are scalable, secure, and aligned with enterprise architecture.
Reporting directly to the Senior Director, IT Applications, this role oversees the full lifecycle of manufacturing technology solutions-from concept and architecture through implementation, adoption, and continuous improvement.
Key Responsibilities
Partner with business leaders to drive continuous improvement through system standardization, enhancements, and configuration changes.
Analyze current business and manufacturing system architectures and contribute to Industry 4.0 transformation initiatives across PLC, SCADA, MES, and ERP layers.
Collaborate on complex manufacturing and business processes to integrate new technologies with existing systems, ensuring strategic alignment across IT and operations.
Lead root cause analyses of system issues and oversee the resolution of application exceptions.
Develop and maintain comprehensive documentation, including requirements, specifications, test plans, and training materials.
Design and execute test plans; perform unit testing and coordinate end-user validation.
Serve as a key liaison between development teams and business stakeholders to ensure clear communication and alignment.
Develop and manage system conversion, implementation, and reporting plans.
Oversee application development and support activities, including progress tracking, milestone communication, issue escalation, and preventive/corrective action planning.
Provide project management leadership for IT initiatives related to manufacturing systems.
Foster collaboration and maintain open communication with users across all levels of the organization.
Note: The responsibilities listed are representative of the role's key duties and may evolve based on business needs.
Education & Experience
Bachelor's degree or at least 7 years of analytical experience in IT/manufacturing systems.
7+ years of experience supporting and configuring manufacturing applications (OEE, MES, CMMS preferred; ERP and Supply Chain systems a plus).
6+ years of experience gathering and defining business requirements.
Proven experience managing IT projects or overseeing multiple concurrent initiatives.
Experience with Application/PLC signal programming and remote user support preferred.
Strong documentation skills, with familiarity in ISA-95 standards.
Must be at least 18 years of age.
Core Competencies
Excellent communication and relationship-building skills; ability to collaborate across multilingual and cross-functional environments.
Highly self-motivated, organized, and capable of managing multiple priorities with minimal supervision.
Strong analytical and troubleshooting abilities.
Demonstrated ownership of projects and ability to deliver results in fast-paced environments.
Working knowledge of project planning tools and methodologies.
Work Environment & Physical Demands
Typical office and manufacturing environments; specific physical requirements may vary depending on facility visits.
Travel requirement: 25%-50%.
Personal Protective Equipment (PPE) may be required when visiting manufacturing sites.