Technical business analyst jobs in Lake Charles, LA

Department: Applications / Software Development Role Type: Full-Time, Contract About Our Client Our client oversees critical systems and support activities for statewide Medicaid and CHIP programs. Their teams manage and oversee vendor systems, long-term care program applications, encounter data, and provider enrollment processes. They play a central role in ensuring that systems, processes, and data support efficient and compliant healthcare operations across Texas. Job Description We are seeking a Business Analyst to support the Provider Enrollment and Management System (PEMS) initiative. PEMS provides a centralized electronic enrollment method for Medicaid and non-Medicaid providers. The selected candidate will serve as a Business Analyst will work closely with internal units, program staff, technical teams, vendors, and contracted resources to gather requirements, analyze processes, document needs, and support testing and backlog management. This position requires experience performing complex business analysis, gathering and documenting requirements, supporting Agile teams, evaluating system impacts, and conducting testing activities within large enterprise systems. Duties and Responsibilities Analyze program policies, procedures, and processes to determine impacts to business systems. Review system, data, and project deliverables to ensure business and technical requirements are met. Work with program staff to solicit, analyze, and document business requirements. Serve as liaison between state program staff and vendors for translating needs. Serve as Product Owner for an Agile team implementing system changes. Write User Stories and Acceptance Criteria following Agile standards. Develop and maintain business user test scenarios; participate in system and user acceptance testing. Create use cases, test plans, and exit criteria mapped to requirements. Review and execute test cases using a formal testing tool. Track, document, and report test results and statuses. Evaluate testing strategies to ensure adequate coverage. Identify, document, and help resolve risks and issues; propose mitigation strategies. Report project status to management on scheduled timelines. Document action items, decisions, and meeting results. Manage deliverable schedules as required. Perform other duties associated with PEMS projects as assigned. Required Experience/Skills 8 years as a Business Analyst and Agile Product Owner. 8 years using Agile software development methodology. 8 years performing complex business analysis and writing technical documentation. 8 years reporting project status including risks, issues, and decisions. 8 years identifying risks and issues and developing mitigation strategies. 8 years written/oral communication experience including documenting requirements, deliverables, test scenarios, and status. 8 years interacting with business users to gather, validate, and document requirements and translate them into technical solutions. 8 years reviewing and approving complex technical user and system requirements from vendors. 8 years experience with Microsoft Office (Teams, Word, Excel, PowerPoint). 8 years coordinating and developing test plans, strategies, exit criteria, and scenarios. 8 years executing detailed test cases in a complex software environment. 8 years using testing management software. 8 years experience with Microsoft Project or similar tools. 8 years approving and prioritizing user stories based on stakeholder input. 8 years experience with Medicaid systems and processes. 8 years experience in claims processing. Preferred Experience/Skills 4 years knowledge of Texas Medicaid programs. Education Bachelor's degree in a related field (as implied by industry standards). Pay & Benefits Summary Competitive hourly compensation up to $60/hr On-site role in Austin, Texas. Standard business hours: Monday-Friday, 8:00 AM-5:00 PM. Overtime, weekends, and holidays may be required (with pre-approval). Call-to-Action Apply today to support major statewide Medicaid initiatives and help enhance provider enrollment systems across Texas. Keywords: Business Analyst | Product Owner | Agile | Medicaid | PEMS | Requirements Gathering | User Stories | Testing | Claims Processing | Texas HHSC

HCLTech is looking for a highly talented and self- motivated Business Analyst to join us in advancing the technological world through innovation and creativity. Job Title: Business Analyst Position Type: Full-time Location: Onsite- Coppell, TX Role/Responsibilities Business Analyst/ PO with a solid background in retail store operations and business process expertise. Key Skillset: 5+ years working with retail clients as a BA and or Product Owner. Solid understanding of retail store operations: customer service, inventory management, omnichannel operations, merchandising. Familiarity with key in-store systems and tools such as POS, Mobile Devices, Labor Management, Label/Ticket Printing, Planograms. Office applications for example Excel, SQL, BI Toolset. Familiarity with agile methodologies and tools (JIRA, Confluence). Key Responsibilities: Requirements Gathering: Translate business needs into actionable User Requirement Specifications (BRDs, FRDs, user stories). Facilitate workshops, interviews and surveys. Data Analysis: Identify trends, patterns and insights. Support decision-making with data-driven recommendations. Process Improvement: Evaluate existing business processes and identify inefficiencies. Recommend implementation improvements and defining future state. Stakeholder Communication and Collaboration: Act as a liaison between business units and technical teams. Ensure alignment on project goals, timelines, and deliverables. Communicate findings and updates clearly to all levels of the organization. Solution Evaluation and Implementation Support: Assist in evaluating potential solutions (software, process changes, etc.). Support testing, training, and change management. Qualifications & Experience Familiarity with key in-store systems and tools such as POS, Mobile Devices, Labor Management, Label/Ticket Printing, Planograms. Office applications for example Excel, SQL, BI Toolset. Familiarity with agile methodologies and tools (JIRA, Confluence). Academic qualifications/Level of Education Bachelor's or Master's degree in Information Technology or related field. Pay and Benefits Pay Range Minimum: $79,000 per year Pay Range Maximum: $161,700 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Performs complex to highly complex business analysis work. Coordinates the collection, development, and documentation of user requirements. Reviews, assesses, and develops business processes. Creates and validates user acceptance testing. Provides post-implementation support for systems, assists throughout the system development and maintenance lifecycle, and conducts research and special project activities. Essential Job Functions: Facilitates the resolution of service requests. Monitors system integration and user acceptance testing prior to implementation. Assists developers, systems analysts, or customers on system applications, software, and hardware. Provides production support to users of systems and applications, including on-site support as needed. Develops and/or reviews complex system documents to convey business requirements and support efficient system design. Analyzes user requirements, procedures, and problems to automate or improve STRM. Establishes long-range objectives and specifies the strategies, technologies, and actions to achieve them. Analyzes program policies and procedures to determine their effect on STRM. Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. Provides staff and users with assistance solving computer-related problems, such as malfunctions and program problems. Develops training curriculum and conducts formal training sessions covering STRM. Develops the design and/or review of test cases, processes change requests, and manages a project's scope, acceptance, installation, and deployment. May lead and/or participate in developing corrective actions plans for projects or programs determined to be out of compliance with established policies or processes. May review complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and may provide comments and suggestions to document owners. Participates in and may lead oversight of the STRM Business Team. Maintains confidential and sensitive information. Minimum Qualifications: Graduation from an accredited four-year college or university with a bachelor's degree in Business Administration, Computer Science, Management Information Systems, or a related field. Three to five years of relevant work experience in business analysis. Preferred Qualifications: Six or more years of relevant work experience related to business analysis. Progressive work experience with financial assistance programs within the water industry, engineering field, finance industry, a governmental agency, and/or another related industry. Experience in project work involving Microsoft Power Platform tools and applications. Certification through the International Institute of Business Analysis (IIBA) or a comparable business analysis organization. State agency database/application experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Abhinaya Email: ********************************* Internal Id: 25-54508

This is a long-term contract opportunity that will need to be ONSITE 5 days per week in downtown Austin, TX. Anticipated start date after holiday season. Candidate Requirements • Product Owner experience with Salesforce build-outs • Acts as liaison between business divisions and technology teams • Ability to gather functional requirements and understand the vision of grant system roadmap • Experience with grant systems or Salesforce Nonprofit Cloud • Identify process improvement and automation opportunities ________________________________________ Challenges & Vision • Current challenge: Inconsistent build-outs across grant systems • Goal: Redesign architecture so applicants can access all grants through one unified portal with centralized KPIs • Candidate will play a key role in supporting this vision while focusing in on the team's goals. ________________________________________ Team Environment • They use ServiceNow as their ticketing system. • Fast-paced environment ________________________________________ Qualifications • 8 years - Scrum, BA, or PMO experience • 5 years - Agile • 4 years - Salesforce (Public Sector Solutions, Government Cloud, or Nonprofit Cloud - at least one required) • 3 years - Building grant management systems using Salesforce • 1 year - Salesforce Certified Business Analyst (include cert number) • 1 year - Salesforce Administrator (include cert number) The Business Analyst, Level 3 will work with business stakeholders with varying levels of technical sophistication-from strong SMEs to business teams needing guidance in translating grant program requirements into system features. The ideal candidate can bridge this gap while maintaining our unified community architecture across all grant programs. Key Responsibilities: Turn product vision into actionable strategies supported by business and IT management. Analyze and interpret technical information, including industry standards, statutes, administrative rules, procedures, and system documentation. Translate user/business needs into technical requirements. Communicate technical instructions to system users. Exercise sound judgment in making critical decisions. Communicate effectively verbally and in writing. Conduct in-depth interviews with Business SMEs, Product Manager, and stakeholders to understand business processes and problems. Identify process improvement opportunities via automation. Partner with business SMEs and agile teams to gather requirements and build product road maps. Participate in research for new features and functionalities. Create product backlog with themes, epics, and user stories. Accept work built by scrum teams and determine if product is shippable. Attend sprint ceremonies and collaborate with development teams. Participate in all phases of SDLC. Candidate Skills and Qualifications Must be able to: Work with Business Customers, Section Managers, Project Managers, Business Analysts, Technical Leads, Developers, and SMEs in a professional and collaborative manner. Lead requirements discovery, process mapping, solution design, user story writing, feature development, and user acceptance testing. Work with cross-functional teams to ensure alignment on prioritization and feature development while adhering to architectural, accessibility, and security standards. Partner with scrum master, project manager, tech lead, section managers, and executive teams to identify key capabilities and potential issues. Manage the backlog with IT project team, ensuring timely deliverables that meet customer expectations. Analyze application performance for health and improvement. #TECHIND

Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract at Austin Texas OR Sunnyvale California On Site Required Skills and Experience - 5 + Years of Business Analyst experience - 3+ years of DAM (Digital Access Management) experience - 2-3 + years of BRD / FRD Documentation experience - Technical Writing - Training Material Documentation - Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model. - The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions - This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value. - Create training materials to train users and Train the Trainer, being open for creativity in your delivery. (e.g. videos, slide decks, other tools). - Facilitate Office Hours for business tenants to provide educational sessions on specific features. - Identify opportunities for change and discuss for continuous improvement of the DAM platform. - Create demo videos for OneDAM such as new features, etc. - Create & maintain user guide for the application as well as new features in every release. - Review existing DAM features, proactively guiding business adoption to enhance value. - Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.

Role: Junior Business Analyst Required Skills & Experience - Bachelor's degree in Management Information Systems, Business Administration, Data Science, Information Management, or similar. - Basic experience with object oriented programming languages- C# preferred, Java, C++ if no C# - Strong knowledge with SQL and experience working with it for data visualization - Strong personality, confidence, and work ethic Job Description This position will work within the Software Development group to facilitate change and improvement in front, mid, and back-office processes. Process change and improvement are primarily achieved through continued improvement and implementation of TPS's proprietary flagship system, PowerTools Platform (PTP). The primary responsibility of the Solutions Developer is to assess overall business objectives within one or more business groups and design business processes in such a way that they may be effectively modeled and configured within the PTP environment. This candidate must also apply a broad knowledge of business strategies, industry specifics, and various technical functions to accurately implement change and anticipate organizational impacts. Training will be provided for PowerTools Platform and other internally developed tools; Solutions Developers will internalize the lessons from these training courses and apply lessons learned to a wide range of situations.

Client is looking for is a Customer MDM Business Analyst. JD below: Experience in working as a Business Analyst for a customer MDM implementation, preferably a B2B customer master implementation. Good understanding of D&B hierarchy, confidence scores , various indicators etc. Good SQL experience and ability to find patterns to come up with Data Quality rules through data profiling. Experience in usage of customer master data in building a customer 360 for analytics. Experience in data governance implementation will be a plus. Strong communication and presentation skills to present data observations/ profiling results.

Key Responsibilities 1. Requirements Gathering & Analysis Conduct stakeholder interviews, workshops, and surveys to understand business needs. Translate business requirements into functional and technical specifications. Create user stories, acceptance criteria, and detailed workflow diagrams. 2. Process Analysis & Optimization Document As-Is and To-Be business processes. Perform gap analysis to identify inefficiencies and propose optimized workflows. Work with cross-functional teams to recommend process improvements. 3. Documentation Prepare BRD, FRD, SRS, Use Cases, Wireframes, and Process Flow diagrams. Maintain project documentation using tools like Confluence, JIRA, and MS Visio. 4. Project & Stakeholder Management Serve as a liaison between business, product, technical, QA, and operations teams. Facilitate requirement walkthroughs and solution design discussions. Manage expectations, timelines, and dependencies with stakeholders. 5. Data & Reporting Support Perform basic to intermediate data analysis using Excel/SQL. Validate data trends and insights for business decision-making. Support KPI tracking and dashboard requirements. 6. Testing & Deployment Support Develop test cases and support QA during functional testing. Coordinate and support UAT (User Acceptance Testing). Validate solutions post-deployment to ensure requirement compliance.

Role: Guidewire claim center Business analyst 12+ months Area(s) of responsibility HYBRID - 3 days on site. Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS ROLE SUMMARY ROLE RESPONSIBILITIES • Lead requirements definitions for complex enhancements and on-going strategic initiatives. • Identify and translate business needs into clearly defined requirements. • Create documentation inclusive of business use cases, process / data flows, traceability matrices, and report mock-ups. • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations. • Lead review sessions for completed business/functional requirements, with key business users focused on gaining consensus and final business approval. • Cultivate strong professional relations within business units to thoroughly understand business needs. • Collaborate with the development and testing teams to provide subject-matter expertise. • Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged. • Ensure future solutions are efficient and effective across all business processes, while being consistent across products. • Participate in the development and planning of the user acceptance testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the UAT execution phase. • Work with the business lead and project manager to obtain UAT signoff. TECHNICAL QUALIFICATIONS • 7+ years of business analysis experience, with 3+ years within the space of property and casualty insurance claims. Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes. • Strong experience with the development of detailed business requirements and technical specifications. • Proven hands-on experience with creation of business process diagrams, data rules, business requirements, and functional requirements/user stories. • Knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process/improvements automation. • Experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes. • Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality. GENERAL QUALIFICATIONS • Proven track record for claims system implementation and support. • Clear verbal and written skills. • Ability to understand communication channels and can escalate appropriately. • Experience using standard project and business tools including, Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools, etc. • Must be proficient with process modeling tools (e.g., Visio.) • Experience with visualization tools is beneficial. • Experience supervising small teams. EDUCATION REQUIREMENTS • B.A./B.S. Degree. • Certified Business Analyst Professional (CBAP). Thanks and Regards, Jeet Kumar Thapa Technical Recruiter Oreva Technologies Inc. P: ************ Ext: 323 E: ******************** L: ******************************************************* A: 1320 Greenway Drive, Suite 460, Irving, TX 75038 W: **********************

This role requires hands-on rail operations experience, a strong understanding of refinery processes, and expertise in SAP systems. The position demands exceptional analytical and problem-solving skills, self-motivation, ownership of tasks, and the ability to work effectively in a collaborative team environment. Contract role until 12/31/2026. Key Responsibilities: Monitor SAP interfaces with rail applications, troubleshoot issues, analyze data, and implement improvements to ensure timely resolution. Serve as an in-house expert for Truck & Rail application systems and share knowledge to support team development. Utilize analytics tools and reports to enable data-driven business decisions. Lead or support special and cross-functional projects to drive business process improvements. Own and optimize business processes for assigned Commercial functions and stakeholders, ensuring efficiency and sustainability. Basic / Required Qualifications: Legally authorized to work in the United States. Bachelor's degree in business or a related discipline with a strong analytical focus. Excellent analytical and problem-solving skills to support business-focused decisions. Strong collaboration skills, personal drive, and dedication to achieving team and organizational goals. Minimum of 5 years of direct experience in oil and gas logistics or transportation, with specific rail operations knowledge. Minimum of 3 years of SAP S/4 experience. Preferred Qualifications: Proficiency in Microsoft Office applications. Strong interpersonal skills, including effective communication, teamwork, influence, and the ability to build trust and strong relationships. Sound business acumen with knowledge of key value drivers. At least 5 years of SAP S/4 and R/3 experience, particularly with Vendor Billing Documents, nominations, R/3 Shipment Cost Documents, and ticketing. Minimum of 3 years of SAP IDoc experience.

Job Title: Marketing & Merchandise Analyst - C-Shopper **This position is a 9 month contract opportunity that cannot support C2C or any form of sponsorship** The Marketing & Merchandise Analyst will work across various C-Shopper development initiatives, partnering with the C-Shopper team, internal data teams, and Circana/IRI personnel. This role focuses on driving adoption and impact of the C-Shopper Customer Insights platform among internal and external users, delivering actionable insights to improve decision-making and business performance. Key Responsibilities: Platform Development & Adoption Assist in C-Shopper platform enhancements to maximize value for internal and external stakeholders. Act as a subject matter expert (SME) and Customer Success resource for the C-Shopper team. Drive internal adoption of Customer Insights tools across Marketing, Merchandising, Loyalty, Operations, and Finance teams. User Engagement & Training Coordinate and conduct onsite and virtual meetings with internal teams. Deliver training sessions and provide Help Desk support for assigned user groups. Initiate ongoing interactions with user groups to share insights and best practices. Analytics & Insights Delivery Produce analytics projects and presentations to support internal and external business needs. Provide guidance and case studies demonstrating high-value insights for user groups. Partner with user teams to act as the voice of the customer, influencing customer-centric strategies. Customer Success & Support Manage onboarding and ongoing support strategies for internal users. Support external supplier projects with ad hoc analytics and presentations. Define and track metrics for program impact, customer satisfaction, and platform usage. Continuous Improvement Anticipate and remove barriers to project success. Conduct evaluations and gather feedback from user groups to improve adoption. Monitor market and customer trends to enhance user experience and operational excellence. Qualifications: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. Ability to manage multiple projects and collaborate across teams. Familiarity with customer insights platforms and retail analytics preferred.

Salesforce Product Owner II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Application development as agile/scrum product owner/business analyst 8 Required Liaison between business community and IT teams 8 Required Reviewing, analyzing, and evaluating business processes, systems, and user needs 8 Required Customer-focused user experience design 5 Required Writing acceptance criteria-based user stories 5 Required Agile development experience with Scrum, Kanban 5 Required Analytical thought process for prioritization and negotiation 5 Required Highly complex application security requirements 5 Required Organizing user acceptance testing per sprint and end-to-end 4 Required Business process and story mapping 4 Required Atlassian Jira & Confluence for backlog management and documentation 4 Required Completing system documentation 4 Required Salesforce Public Sector Solution (PSS), Government Cloud, or Nonprofit Cloud (NPSP) for grant management systems 3 Required Proficient with Microsoft Office products (Outlook, Project, Visio) 3 Required Proficient with collaboration products (Microsoft Teams & SharePoint) 3 Required Building Grant Management Systems using Salesforce 1 Required Certified Salesforce Business Analyst (provide cert number) 1 Required Salesforce Admin Certification (provide cert number) 5 Preferred Software development background 4 Preferred Salesforce Lightning and Omni Studio 3 Preferred Grant program experience (federal, state, local, or nonprofit) 3 Preferred Enterprise architectural design 3 Preferred Establishing, documenting, and communicating standards, best practices, fixes, and providing system direction & recommendation 2 Preferred Public sector experience (government agency or contractor) 2 Preferred Requirements gathering for grant management systems 2 Preferred 508 Compliance/Web Accessibility 2 Preferred Information Security Office Compliance 1 Preferred ServiceNow or ITSM ticketing and workflow automation platforms 1 Preferred Salesforce Admin, App Builder Certified 1 Preferred Salesforce Trailhead Ranger or super badges

Job Title: Functional Product Analyst Type: 12 months contract or options to extend or hire Seeking a Functional Product Analyst to manage and optimize data products. The role bridges business needs and data solutions, ensuring accurate, actionable data for decision-making. Some SQL experience is required. Key Responsibilities: Own and manage assigned data products. Collaborate with stakeholders to define requirements and translate them into data solutions. Validate and analyze data quality and consistency. Use SQL to extract and analyze data. Maintain documentation and support reporting/dashboard needs. Qualifications: Bachelor s degree in a relevant field. 4+ years in data or product analysis. Strong understanding of data concepts and some SQL experience. Familiarity with data visualization tools (Power BI, Tableau, etc.). Strong analytical and communication skills. Preferred: Experience with cloud data platforms or data governance. Agile/Scrum exposure.

Scouting America is seeking a detail-oriented and strategic Philanthropic Business Analyst to join our National Office of Development team. This role plays a key part in enhancing fundraising effectiveness through high-quality data analysis, reporting, and prospect identification that support strategic decision-making and deepen donor engagement. The Philanthropic Business Analyst will manage and interpret donor data to generate actionable insights and strengthen operational efficiency across the fundraising function. The ideal candidate combines analytical expertise with a commitment to advancing Scouting America's mission, working collaboratively and independently to drive data-informed strategies and optimize fundraising performance. This position reports to the Director of Development Services. Responsibilities Analyzes donor and fundraising data to uncover trends and opportunities. Delivers actionable, data-driven recommendations to enhance campaign performance and donor engagement. Develops predictive models to forecast giving trends and inform strategy. Champions data literacy and foster a culture of data-informed decision-making. Designs and maintains dashboards and reports using CRM and BI tools (e.g., Power BI, SQL, Excel). Ensures data accuracy, integrity, and usability across fundraising systems. Supports recurring reporting needs and implement business intelligence tools. Trains staff in interpreting data and utilizing reporting tools effectively. Collaborate with CRM, IT, and cross-functional teams to structure and clean data for analysis. Improves operational processes and policies to enhance efficiency and effectiveness. Manages donor-related data for events and communications, including segmentation and tracking. Maintains data hygiene through regular audits and updates (e.g., duplicates, deceased records, solicitation preferences). Stays current on best practices in analytics and nonprofit fundraising strategy. Performs other duties as assigned. Competencies Knowledge of: Fundraising strategy and donor lifecycle; CRM systems (e.g., Blackbaud CRM, Raiser's Edge, Salesforce, Microsoft Dynamics); BI and data visualization tools (e.g., Power BI); Data analytics tools (SQL, Excel, etc.) Skills in: Analyzing and interpreting complex data; communicating insights through clear storytelling; collaborating with technical and non-technical stakeholders; project planning and time management. Ability to: Present complex findings to diverse audiences; align analysis with strategic development goals; translate data into recommendations for action; work independently and manage multiple priorities. Qualifications 2+ years of data analysis experience, ideally in a nonprofit or fundraising setting. Must be proficient in CRM systems, especially Blackbaud CRM, and possess strong analytical and communication skills. Ability to transform complex data into clear, actionable insights and presenting findings to diverse stakeholders, regardless of their data fluency. Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements Preference Experience in a federated nonprofit model and familiarity with nonprofit fundraising strategy, including major gifts and annual giving.

IT Systems Analyst - EIT Operations & End User Support Shift: Standard business hours (Mon-Fri) This role supports business processes and system requirements through the design, configuration, implementation, administration, and reporting of IT systems for the EIT Operations and End User Support teams. The position focuses on delivering actionable insights using SSRS, Microsoft Power Platform, and Visual Studio, while also administering the ServiceNow ITSM and Knowledge Management platforms and supporting general ticket management workflows. Key Responsibilities Develop and maintain reports using SSRS, Power BI, and Visual Studio. Build automation and reporting solutions with Power Platform (Power BI, Power Automate, Power Apps). Serve as System Administrator for ServiceNow ITSM and Knowledge Management platforms. Design and maintain dashboards, Balanced Scorecard (BSC) reports, and performance metrics for leadership. Track and report on SLOs and KPIs for internal teams and vendor performance. Recommend Service Level Management (SLM) improvements and identify operational efficiency opportunities. Manage the report lifecycle: planning, implementation, maintenance, review, and retirement. Support ticket management processes by monitoring, analyzing, and reporting on service requests and incident trends. Respond to user inquiries and provide support for reporting and system administration issues. Participate in project meetings to gather reporting requirements and advise on system capabilities and timelines. Support data conversion, customer satisfaction surveys, and ITSM tool expansion to additional business units. Minimum Qualifications Bachelor's degree in Computer Science, Information Systems, or related field or equivalent experience. 3+ years of experience in an Operations or Service Desk environment with a focus on metrics, reporting, and ticket management. Proficiency with: SSRS, Power BI, Power Automate, Power Apps, Visual Studio. Hands-on experience with ServiceNow or similar ITSM platforms. Strong proficiency in Microsoft Office 365 (Excel, PowerPoint, Outlook, Teams). Excellent communication, analytical, and problem-solving skills.

Senior Data Governance Consultant (Informatica) About Paradigm - Intelligence Amplified Paradigm is a strategic consulting firm that turns vision into tangible results. For over 30 years, we've helped Fortune 500 and high-growth organizations accelerate business outcomes across data, cloud, and AI. From strategy through execution, we empower clients to make smarter decisions, move faster, and maximize return on their technology investments. What sets us apart isn't just what we do, it's how we do it. Driven by a clear mission and values rooted in integrity, excellence, and collaboration, we deliver work that creates lasting impact. At Paradigm, your ideas are heard, your growth is prioritized, your contributions make a difference. Summary: We are seeking a Senior Data Governance Consultant to lead and enhance data governance capabilities across a financial services organization The Senior Data Governance Consultant will collaborate closely with business, risk, compliance, technology, and data management teams to define data standards, strengthen data controls, and drive a culture of data accountability and stewardship The ideal candidate will have deep experience in developing and implementing data governance frameworks, data policies, and control mechanisms that ensure compliance, consistency, and trust in enterprise data assets Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred This position is Remote, with occasional travel to Plano, TX Responsibilities: Data Governance Frameworks: Design, implement, and enhance data governance frameworks aligned with regulatory expectations (e.g., BCBS 239, GDPR, CCPA, DORA) and internal control standards Policy & Standards Development: Develop, maintain, and operationalize data policies, standards, and procedures that govern data quality, metadata management, data lineage, and data ownership Control Design & Implementation: Define and embed data control frameworks across data lifecycle processes to ensure data integrity, accuracy, completeness, and timeliness Risk & Compliance Alignment: Work with risk and compliance teams to identify data-related risks and ensure appropriate mitigation and monitoring controls are in place Stakeholder Engagement: Partner with data owners, stewards, and business leaders to promote governance practices and drive adoption of governance tools and processes Data Quality Management: Define and monitor data quality metrics and KPIs, establishing escalation and remediation procedures for data quality issues Metadata & Lineage: Support metadata and data lineage initiatives to increase transparency and enable traceability across systems and processes Reporting & Governance Committees: Prepare materials and reporting for data governance forums, risk committees, and senior management updates Change Management & Training: Develop communication and training materials to embed governance culture and ensure consistent understanding across the organization Required Qualifications: 7+ years of experience in data governance, data management, or data risk roles within financial services (banking, insurance, or asset management preferred) Strong knowledge of data policy development, data standards, and control frameworks Proven experience aligning data governance initiatives with regulatory and compliance requirements Familiarity with Informatica data governance and metadata tools Excellent communication skills with the ability to influence senior stakeholders and translate technical concepts into business language Deep understanding of data management principles (DAMA-DMBOK, DCAM, or equivalent frameworks) Bachelor's or Master's Degree in Information Management, Data Science, Computer Science, Business, or related field Preferred Qualifications: Hands-on experience with Informatica, including Master Data Management (MDM) or Informatica Data Management Cloud (IDMC), is preferred Experience with data risk management or data control testing Knowledge of financial regulatory frameworks (e.g., Basel, MiFID II, Solvency II, BCBS 239) Certifications, such as Informatica, CDMP, or DCAM Background in consulting or large-scale data transformation programs Key Competencies: Strategic and analytical thinking Strong governance and control mindset Excellent stakeholder and relationship management Ability to drive organizational change and embed governance culture Attention to detail with a pragmatic approach Why Join Paradigm At Paradigm, integrity drives innovation. You'll collaborate with curious, dedicated teammates, solving complex problems and unlocking immense data value for leading organizations. If you seek a place where your voice is heard, growth is supported, and your work creates lasting business value, you belong at Paradigm. Learn more at ******************** Policy Disclosure: Paradigm maintains a strict drug-free workplace policy. All offers of employment are contingent upon successfully passing a standard 5-panel drug screen. Please note that a positive test result for any prohibited substance, including marijuana, will result in disqualification from employment, regardless of state laws permitting its use. This policy applies consistently across all positions and locations.

Job purpose To manage, implement and control new and existing system integrations for SeAH SST. To draw up and maintain clear documentation, detailing all integrations to aid setup and support. Client liaison through the implementation process to assist with change requests and thorough testing. To provide support to all users on integration related queries and issues. Core competencies, knowledge and experience Solid experience and expertise across data integration and data management Technical delivery of analytics solutions with high data volumes in a manufacturing environment Experience delivering complex integrations and managing a variety of stakeholders across a distributed organization. Integration of end-to-end solutions into complex IT landscapes Experience working with Business Intelligence systems, providing global platform management and analytical insights through specifications and tailored reports Aid in implementation and testing of new systems including WMS, MES, ERP, CMMS, LIMS, SCADA, ETC. Must have Technical qualification / Experience Experience developing and working with frameworks, RESTFUL APIs, and web services that enable maintainable application Experience developing and supporting Structured Query Language (SQL). Solid understanding of support process and infrastructure Experience with various architectures and methodologies Project management experience Experience managing an online library of technical documentation, standardizing the internal business data concepts used globally for both end users and developers Understanding of FTP protocol and EDI, creating and managing the client-server connection architecture Ability to methodically run black box tests on the integration system. Ability to prioritize and plan effectively, in own work and of any supervising team Proven ability to effectively coordinate and work across functional teams - both internally and with partners, both in-person and virtually Work well under pressure, thrive in fast-paces environment, and stay flexible through growth and change An understanding of manufacturing business and process preferred. Equally, any experience IT security, Data Warehousing or Power BI an advantage

Our client is looking for a Senior Analyst for Oracle eBusiness Systems (R12.2.10) who can work independently and provide strong technical support for customizations and extensions-particularly within Finance or Oracle Projects modules. In this role, you'll support business users, participate in change management activities, and help ensure smooth service delivery and high customer satisfaction. You'll work closely with core business users and be an active member of a large Oracle support team. Job Description Provide technical development and support for customized business applications. Work with customers to understand system needs and translate business and technical requirements into clear specification documents. Complete all necessary Change Management tasks and SOX control requirements (when applicable). Apply industry-standard project management principles, tools, and best practices throughout the project lifecycle. Continuously build business and technical knowledge through available resources such as online materials, books, courses, and conferences. Track project deliverables and provide timely updates and reports to management. Skills Required Minimum of 5 years working with Oracle eBusiness Modules, including hands-on experience with Oracle Projects (Project Accounting, Project Billing, and Project Cost Management) and their integrations with modules such as Inventory, Asset Management, Oracle Time and Labor, Fixed Assets, and Accounts Payable. 5+ years of experience in SQL, PL/SQL, BI Publisher, and Oracle Workflow Builder. Strong understanding of backend table structures for Oracle and eBusiness modules. Experience with Oracle Database 19C or higher. 3+ years of programming experience with Oracle Apex (preferred). Experience with personalizations and extensions in Oracle Applications Framework (preferred). Prior experience working in a multi-developer team environment. Experience remediating and validating EBS extensions and customizations for Finance or Projects. Ability to collaborate with Oracle Support to identify and implement workable solutions. Experience working with IT and business teams on EBS upgrades-specifically from R12.2.10 to R12.2.15. Education / Training / Certifications Bachelor's degree in a related field from a 4-year accredited university, or at least 10 years of relevant industry or technical experience. Additional Requirements Willing to travel up to 10%. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. JOB-10045485

We are hiring for Senior Salesforce Business Analyst. Title : Senior Salesforce Business Analyst / Technical Business Systems Analyst (Technical BSA) Required Skills : Salesforce , modernize data flows, and lead data quality Work Mode: Hybrid Location : Dallas TX (3 days required to work onsite) Contract / Right-to-Hire Please email me your resume at ******************************* or call ************ Position Overview The Technical Business Systems Analyst will support the Commercial Real Estate Systems team, specifically the Debt side of the business focused on loan operations. This role will work across two major systems: Salesforce Sales Cloud (CRM for borrower relationship management) An internally developed loan origination and servicing system The BSA will support Salesforce integration initiatives, modernize data flows, and lead data quality improvement efforts across both systems. The role requires a blend of technical capability, strong analytical skills, and excellent communication with business and engineering partners. Key Responsibilities Salesforce Integrations (Approx. 50%) Support ongoing Salesforce modernization and integration projects. Analyze existing Salesforce data structures and work with stakeholders to enhance CRM data, screens, and data flows. Write clear, actionable requirements for data movement between Salesforce and internal loan systems. Collaborate with Salesforce Admin and engineering teams on solution design and testing. Data Quality & Data Governance (Approx. 50%) Perform data analysis and data validation using SQL (SELECT queries, joins). Support data quality initiatives across both Salesforce and loan origination systems. Assist in deduplication efforts and improvements in borrower/party data accuracy. Participate in defining data governance improvements and documenting data rules. Business Analysis & SDLC Partner closely with business users to gather, refine, and translate requirements into functional and technical specifications. Manage requirements through the full lifecycle: intake ? documentation ? development support ? testing ? user validation. Facilitate communication between technical teams and business stakeholders. Coordinate and perform testing (UAT, functional validation). Required Qualifications Bachelor's degree required. 3-5 years of experience in Business Analysis, Product Ownership, or related roles. Strong experience writing business and technical requirements. Proficiency in SQL (SELECT statements, joins) for data analysis. Experience with Salesforce or another enterprise CRM (functional, not admin level). Preferred Qualifications Experience with Salesforce Sales Cloud objects (Accounts, Contacts, Opportunities) and understanding of backend CRM data models. Salesforce certification(s) (nice to have, not required). Experience with real estate, financial services, banking, lending, mortgage, or loan lifecycle systems. Experience with data visualization or analytics tools (Power BI, Tableau). Experience working with system integrations and understanding data movement between platforms. Thanks and Regards, Ankit Grover Sr. Executive - TA Iris Software 200 Metroplex Drive, Suite #300, Edison, NJ 08817 Email : ******************************* Phone : ************ ********************