Our team's mission is to power the creator economy by offering economic opportunities for creators who inspire creativity, bring joy, and provide value to our community. We are a product facing team and you will work closely with a multi-disciplinary team (Product, Research, Design, and Data) to define and build solutions for creators who inspire members of our community every day.
We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.
Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).
Summer Start Dates:
* May 11th, 2026
* May 18th, 2026
* May 26th, 2026
* June 8th, 2026
* June 22nd, 2026
Online Assessment
Candidates who pass resume screening will be invited to participate in TikTok's technical online assessment.
Responsibilities:
* Build new features that touch hundreds of millions of people around the world.
* Solve unique, large-scale, highly complex technical problems.
* Participate in technical discussions related to team's product and engineering work.Minimum Qualifications
* Currently pursuing an Undergraduate/Graduate/Master in Software Development, Computer Science, Computer Engineering, or a related technical discipline;
* Able to commit to working for 12 weeks during Summer 2026;
* Experience with Python, Java, Golang, C#, or C++.
Preferred Qualifications
* Demonstrated software engineering experience from previous internships, work experience, coding competitions, or publications.
* High levels of creativity and quick problem-solving capabilities.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: ****************************************
$47k-75k yearly est. 29d ago
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Instruction And Classroom Support Technician 3 - Culinary Arts (C)
Edmonds College 4.0
Technical internship job in Lynnwood, WA
Under the general supervision of the Culinary Arts staff, the position provides operational and instructional support for the Culinary Arts Department's modules. The position primarily involves purchasing equipment, supplies, and food for both kitchens in the Culinary Arts Department., It also includes collaborating on the instruction of the Receiving & Storage and Purchasing modules for students. This includes hands-on and verbal instruction on purchasing, receiving, storing, maintaining, and sanitizing food, supplies, and equipment.
This is a classified position reporting to the Dean for the School of Business, Entrepreneurship, & Professional Education.
For information on applying, please see Application Procedures and Required Documents, below. Applications received by December 29, 2025 at 11:59pm PST will receive priority consideration. Position is opened until filled.
Responsibilities Include, But Are Not Limited To:
* Weekly, communicate with all faculty to determine what instructional materials or activities are needed for the following week.
* Receive and provide storage of products.
* Work daily with the purchasing students to ensure the product is available for production.
* Purchase all food, supplies, and equipment for the Culinary Arts Department.
* Weekly food purchases from local retailers for isolated purchase needs.
* Maintain and track all aspects of inventory control.
* Provide hands-on, verbal, and written instruction to the Culinary Arts Department in all areas of the kitchen, which may include food preparation and basic formulas used in the Foodservice industry.
* Responsible for fulfilling student and staff requisitions
* Maintain records and reconcile P-Cards on time.
* Maintain and manage cleaning schedules.
* Maintain all kitchen records, including student, staff, and occupancy permits; equipment purchases; and other state-required documentation.
* Maintain the herb garden.
* Set up and shut down the Culinary Arts kitchens for daily operation.
* Prepare classroom materials and equipment for use.
* Write and execute policies and procedures.
* Research new products, purveyors, equipment, and other resources needed for the program.
* Model appropriate professional behavior.
* Model professional culinary skills, including workflow and time management.
* Prepare and/or assist with special projects.
* Maintain a flexible schedule, as the position works across multiple areas.
* Provide administrative support for office procedures, budget tracking, billing and invoicing, CTCLink, marketing, and liaison with college departments.
* Responsible for daily deposits.
REQUIRED QUALIFICATIONS:
* Two-year Culinary Arts degree or equivalent education.
* Three years of experience working in the food services industry.
* Experience in purchasing and maintaining products in a food service establishment.
* Excellent communication skills, both oral and written.
* Ability to work effectively with populations representing diverse backgrounds, life experiences, and abilities.
* Experience directing the work of others.
* Proficiency using a computer, Microsoft Office, Google Suite, the Internet, and email.
PHYSICAL WORK ENVIRONMENT:
Excellent communication skills, both oral and written, are required. This includes the ability to speak clearly, fully comprehend written and spoken English, and communicate with people for whom English is a second language. The position requires instructing others in a classroom setting, producing clearly written documents, and lifting up to 50 pounds. The ability to use a computer, a ten-key, and to fully operate restaurant equipment is required. Some work will be performed in a noisy environment, requiring speaking loudly to be heard above the ambient noise level.
WORK SCHEDULE:
40 hours per week. Monday- Friday, 8:00 am - 4:30 pm and as needed for special events.
COMPENSATION:
Salary is range 47. Beginning salary is $49,116 - $55,584 annually, with progressive increases to $66,012, plus a full state benefits package, which includes tuition waivers for college classes, medical, dental, retirement options and more. Vacation and leave package includes 12 sick days per year, 11 scheduled holidays, 1 personal holiday, 3 personal leave days, and 14 vacation days per year (incremental increases to 24 vacation days per year).
CONDITIONS OF EMPLOYMENT:
* You must document your citizenship or employment authorization within three days of hire.
* Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant s suitability and competence to perform in the position.
* All new positions are contingent upon funding.
* At this time, Edmonds College does not sponsor H1-B Visas.
* Complete, sign, and submit Declaration Regarding Sexual Misconduct
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following documents in order to be complete:
* Cover letter that addresses the required qualifications
* Current resume
* Names and contact information for three references.
* For veterans' preference, please scan and attach your DD214, Member-4 Form
Important, if this posting is on an external website other than ****************** or Edmonds College Job Opportunities please follow one of these links to apply. Applying via an external webpage will not enter our application system.
ABOUT THE COLLEGE:
Established in 1967, Edmonds College is a public, four-year, state college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit ****************
EEO/AFFIRMATIVE ACTION STATEMENT:
The college provides equal opportunity in education and in employment per state and federal law. The college prohibits discrimination against any person due to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. For questions about our nondiscrimination policy or gender equality and athletic teams, contact Kathy Smith (Title IX and Section 504 Coordinator/Investigator); Clearview Building, Room 122B; ***********************, ************.
JEANNE CLERY STATEMENT:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of Edmonds College s commitment to safety and security on campus, the College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Edmonds College s Annual Security and Fire Safety Report is available online at *********************************************************************************************************
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$49.1k-55.6k yearly Easy Apply 50d ago
IT Support Analyst
Hiya 4.0
Technical internship job in Seattle, WA
About Us At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that.
Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again.
This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next.
Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again.
About the Position
The IT Support Specialist is an individual contributor role focused on delivering reliable, high-quality IT support for employees across Seattle and remote teams in North America. This role is responsible for day-to-day IT operations including end-user support, device management, identity and access administration, and SaaS tooling.
In addition to core IT responsibilities, this role supports the company's security and compliance efforts by assisting with SOC 2 and ISO 27001 audits. You will partner with Security and Coretech teams to collect and validate audit evidence, support control testing, and help ensure our internal systems meet security best practices. This role is ideal for someone who wants to excel in a foundational IT support position, spending most of their time supporting employees through core IT operations while gaining thoughtful, practical exposure to security and compliance initiatives.
What You'll Do
Core IT Support & Operations
* Provide first- and second-line IT support for Seattle-based and remote employees
* Manage device setup, configuration, maintenance, and troubleshooting for mac OS and Windows devices
* Administer identity and access management through Okta (user lifecycle, MFA, access requests)
* Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools
* Assist with onboarding, offboarding, and role changes
* Support SaaS license management and inventory tracking
* Document processes and continuously improve IT workflows
* Collaborate with global IT and cross-functional teams
Security & Compliance Support
* Assist with annual SOC 2 and ISO 27001 audit cycles
* Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms
* Support periodic control testing and playbook validation
* Monitor and escalate security-related alerts and issues in partnership with Security
* Help ensure security controls and IT best practices are consistently applied
How You'll Spend Your Time
* 50-60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration)
* 30-40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support)
* The exact balance may shift by quarter depending on audit cycles and company priorities
Qualities that will make you successful:
* Strong IT support fundamentals and comfort handling day-to-day operational work
* Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management.
* Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation.
* Organized and methodical, especially when handling documentation and evidence
* Analytical and resourceful when navigating technical systems to solve problems
* Comfortable working with both technical and non-technical stakeholders
* Clear communicator who sets expectations and follows through
* Curious, collaborative, and motivated by improving internal systems
The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions.
The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.
How We Invest in You
Compensation & Ownership
* Base Salary: $45,000-$81,000
* Equity Compensation: ownership aligned with your impact and the company's growth
* Compensation is determined by role scope, skills, experience, location, and market data.
Benefits & Support
* Employer-sponsored Insurance
* Medical, dental, and vision (PPO & HDHP); 50% dependent coverage
* Health, flexible spending, and dependent care accounts
* Life, AD&D, and accident coverage, with company-paid life and long-term disability
* 401(k) with 3% company match (via Fidelity)
* Flexible vacation policy and paid company holidays
* Paid parental leave
* Work-from-home equipment stipend
* $1,000 annually to invest in your learning and growth
* $1,000/year in charitable donation matching
* Team lunch 2x per week
This position is based in Seattle, WA, USA.
We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career.
Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!
About the Team Join ByteDance's database R&D team, where you'll build and own cutting-edge database products supporting Bytedance's global infrastructure. Our diverse portfolio includes relational databases, distributed caches, key-value stores, document databases, graph databases, wide-column stores, search engines, and multi-model databases. About the Role We are looking for talented individuals to join us for an internship in 2026. Internships at ByteDance aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at ByteDance. Internships at ByteDance aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. We will prioritize candidates who are able to commit within 2026 summer. Please state your availability clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities - Develop kernel modules or features for distributed database systems. - Solve unique, large-scale, highly complex cloud infrastructure problems - Partner with PMs and engineers from different teams on building backend support for nosql database service prodcuts - Participate in technical discussions related to team's product and engineering work
Minimum Qualifications - Currently pursuing a candidate in Computer Science, Computer Engineering, or other related fields - Knowledge of database kernel, distributed system, query processing and optimization, multi-threaded programming - Experience coding in C/C++, Golang, Java, Python - Must obtain work authorization in the country of employment at the time of hire, and maintain ongoing work authorization during employment. Preferred Qualifications - Demonstrated software engineering experience from previous internship, work experience, coding competitions, or publications - Curiosity towards new technologies and entrepreneurship - High levels of creativity and quick problem-solving capabilities - Experience with open source DBMS development such as MongoDB, Hbase, Redis, ElasticSearch, and others is highly desirable
$78k-125k yearly est. 27d ago
SW Engineering Intern (Port Orchard)
General Dynamics Mission Systems 4.9
Technical internship job in Port Orchard, WA
Basic Qualifications
Candidates should demonstrate a thorough understanding of engineering technology. Engineering Interns must be enrolled in an accredited degree program in Computer Engineering, Systems Engineering, Software Engineering, Electrical Engineering, Mechanical Engineering or other related scientific or technical discipline with a preference for a standing of a sophomore or higher.
Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
REPRESENTATIVE DUTIES AND TASKS:
Apply your classroom-learned skills to a program supporting the defense of our country. GDMS has an immediate opening for an Engineering Intern to join our team
Basic Qualifications
Candidates should demonstrate a thorough understanding of engineering technology. Engineering Interns must be enrolled in an accredited degree program in Computer Engineering, Systems Engineering, Software Engineering, Electrical Engineering, Mechanical Engineering or other related scientific or technical discipline with a preference for a standing of a sophomore or higher.
Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
REPRESENTATIVE DUTIES AND TASKS:
Apply your classroom-learned skills to a program supporting the defense of our country. GDMS has an immediate opening for an Engineering Intern to join our team in Port Orchard, WA. The position provides an opportunity to work on projects that support some of our nation's fundamental defense services. GDMS employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.
The selected candidate will work with collaborative teams on various technical projects associated with our core mission. In addition to receiving a competitive wage, the Engineering Intern will enhance their skill set by working among a talented and technically accomplished group of colleagues. Interns will also enjoy a flexible work environment where contributions are recognized and rewarded.
What sets you apart:
Demonstrated proficiency in Java in a Linux environment
Clear understanding of engineering concepts, principles, theories, and technical standards
Creative thinker with ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity
Team player who thrives in collaborative environments and revels in team success
Commitment to ongoing professional development for yourself and others
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including flex time off
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Target salary range: USD $24.70/Hr. - USD $30.45/Hr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.
The position provides an opportunity to work on projects that support some of our nation's fundamental defense services. GDMS employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.
The selected candidate will work with collaborative teams on various technical projects associated with our core mission. In addition to receiving a competitive wage, the Engineering Intern will enhance their skill set by working among a talented and technically accomplished group of colleagues. Interns will also enjoy a flexible work environment where contributions are recognized and rewarded.
What sets you apart:
Clear understanding of engineering concepts, principles, theories, and technical standards
Creative thinker with ability to grasp and apply new information quickly and handle increasing responsibilities with growing complexity
Team player who thrives in collaborative environments and revels in team success
Commitment to ongoing professional development for yourself and others
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including flex time off
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $24.70 - USD $30.45 /Hr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$24.7-30.5 hourly Auto-Apply 16d ago
IT Support Specialist
Openai 4.2
Technical internship job in Seattle, WA
About the Team
The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.
About the Role
As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone.
This role is based in our Seattle office and requires five days per week on site. Relocation assistance is available.
In this role, you will:
Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.
Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings.
Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents.
You might thrive in this role if you:
Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.
Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.
Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.
Show precision and attention to detail in your work, consistently delivering high-quality results.
Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
$35k-72k yearly est. Auto-Apply 60d+ ago
IT Help Desk Technician
IonQ 4.0
Technical internship job in Bothell, WA
IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ's computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution.
We are looking for an IT Help Desk Technician. As an IT Help Desk Technician, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems.
In this role, you will be responsible for receiving, prioritizing, documenting, and actively resolving end-user support. In addition, maintain industry-standard IT hardware, software, network, and mobile technology. The successful candidate will be self-motivated and driven, display excellent interpersonal skills and strong attention to detail, and thrive in a fast-paced, challenging environment.
Responsibilities:
Provide comprehensive IT support to over 1100 global users.
Perform one-on-one end-user problem resolution via phone, instant messaging, and in-person interactions.
Configure and deploy end-user desktop hardware, software, and peripherals.
Setup audio visual equipment for onsite meetings and earnings calls using Zoom.
Maintain, support and troubleshoot Neat Audio Visual equipment in offices.
Provide support to C-Level executives within Bothell and College Park Offices.
Train and continually support Tier I and II HelpDesk technicians.
Handle escalated complex or time-sensitive issues.
Provide hardware and application orientation and training sessions for new and existing IonQ employees when needed.
Provide comprehensive support for the user environment, including mobile device management, printing services, asset tracking, and daily workflow optimization.
Exhibit exceptional customer service and communication skills. Provide professional, empathetic assistance to address complex inquiries and ensure customer satisfaction.
Utilize advanced problem-solving and analytical abilities to make informed decisions for resolving complex technical issues and improving help desk operations.
Develop and maintain comprehensive technical documentation and processes for the team.
Maintain extensive knowledge of IT hardware and applications to provide comprehensive support and troubleshooting across diverse technologies.
Support Tier IV staff and IT Leadership as required.
Demonstrate high proficiency in incident, service, and change management.
You'd be a good fit with:
Bachelor's degree in IT or equivalent experience in end-user service desk support.
3+ years of IT experience in a similar role, working with ITSM tools (Jira).
An understanding of IDP and MDM concepts and application of these technologies in a modern IT environment.
Working with different manufacturers for warranty repair work (Dell, Boxx, Apple).
Extensive experience supporting current hardware, software, and technologies.
Experience supporting SAS applications and collaboration tools (Jira, Confluence, Slack, Zoom).
Proven ability to work in a collaborative, team-oriented environment.
Exceptional interpersonal skills include rapport building, active listening, and questioning.
You'd be a great fit with:
Understanding of SSH/RDP OS protocols and its use-cases
Strong written and verbal communication skills.
Strong experience in Linux, Windows and MacOS environments.
Proficient in Google Workplace application support.
Knowledge of endpoint security solutions like CrowdStrike.
Familiarity with virtualization and cloud environments is essential (Parallels and VMware).
A solid understanding of networking fundamentals (DNS, DHCP, TCP/IP) is required.
Excellent analytical and problem-solving skills with the ability to conduct research and root cause analysis.
Independent worker with strong motivation who can thrive in a team environment.
Ability to communicate effectively with both technical and non-technical audiences.
Strong organizational skills in a fast-paced environment.
Commitment to compliance and confidentiality.
Location: This role will be based on-site at our office in Bothell, WA.
Travel: Up to 30% domestic and/or International
Job ID: 1257
The approximate base salary range for this position is $99,782 - $130,641. The total compensation package includes base, bonus, and equity.
Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ionq.co/jobs. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance!
IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don't let this stop you from applying!
At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer.
US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law.
If you are interested in being a part of our team and mission, we encourage you to apply!
$99.8k-130.6k yearly Auto-Apply 19d ago
IT Helpdesk Technician
Us Tech Solutions 4.4
Technical internship job in Seattle, WA
Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA.
Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$38k-57k yearly est. 60d+ ago
Instructional Support Tech I/ Sub-On Call - BEdA (part-time temp)
Lake Washington Institute of Technology 3.9
Technical internship job in Kirkland, WA
Located just outside of Seattle, WA, Lake Washington Institute of Technology (LWTech) was founded in 1949, and is the only public institute of technology in the state of Washington. LWTech offers 12 bachelor's degrees, 42 associate degrees, and 70 professional certificates in 41 areas of study, including STEM-focused programs in Science, Technology, Engineering and Math. LWTech serves the Eastside and is located within the city of Kirkland, which is situated on the eastern shore of Lake Washington. Kirkland is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo.
Learn more about LWTech's Mission, Vision, Values, and Core Themes
LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College's commitment to diversity and our campus culture may be directed to Human Resources. For more information on our Equity, Diversity, Inclusion Council, please click on the link.
Summary of Responsibilities
Assist with day-to-day functions within the Basic Education for Adults (BEdA) program. Work collaboratively with faculty and staff to deliver an excellent customer service experience to new and continuing students. Accurately administer required tests, assist with interpretation of student results, assist with student intake, and provide support to BEdA faculty. This position reports to the Associate Dean of Instruction, Basic Education for Adults.
* Maintain and utilize eJAS and engage in documentation work in this system to comply with DSHS requirements
* Assist ORIA coordinator in working with faculty to gather required information and assist in data entry into eJAS
* Assist ORIA students and address any questions related to the ORIA LEP program
* Assist with Basic Education for Adults intake and testing in the Essential Skills Office
* Earn all certifications necessary in order to conduct CASAS testing
* Assist BEdA faculty, I-BEST navigators, department chairs, and college admissions coaches with providing information on basic education classes, including English Language Learning, I-BEST and HS+, to students
* Maintaining records and coordinating the distribution of textbooks to eligible students as determined by financial criteria
* Assist in maintaining a neat, orderly work environment; operate equipment as directed
* Maintain regular and satisfactory attendance
* Other duties as assigned
* Associate's Degree preferred
* Two years' minimum experience in higher education, K-12 education, or with a community based organization.
* Strong attention to detail with excellent organization and clerical skills; working knowledge of Microsoft Office applications, particularly Excel
* Strong communication and interpersonal skills
* Ability to establish and maintain effective relationships with students, employees, and the public; ability to work with diverse populations
* Spanish speaking a plus but not required
Compensation & Work Schedule
This is a part-time position, scheduled for approximately 19 hours each week and paid at an hourly rate of $22.72 per hour. This is a union covered position.
Required Online Application Materials
* Online application
* Current resume
* Cover letter
* Responses to the supplemental questions included in the online application process
Conditions of Employment
* Official transcripts/certifications will be required upon employment
* Other conditions that may apply will be detailed upon the offer of employment
* Job offers are contingent upon successful completion of background/reference checks
Physical Requirements
Ability to perform range of physical motions; lifting and carrying; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.
Disability Accommodation
LWTech follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:
* Ability to operate office equipment
* Ability to read and verify data and prepare various materials
* Ability to exchange information on the phone or in person
Eligibility Verification
In compliance with the Immigration and Nationality Act, proof of authorization to work in the United States will be required at the time of hire. LWTech does not currently sponsor HB-1 visas. Other conditions that may apply will be detailed upon the offer of employment.
Applicants considered for positions at the College may be required to submit to a background check as a condition of employment. Adverse information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability for the position.
EEO Statement
Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College's Affirmative Action Policy may be directed to Meena Park, Vice President of Human Resources, Affirmative Action Office/Title IX Coordinator, **************.
Jeanne Clery Statement
Notice of Availability of Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Lake Washington Institute of Technology(LWTech) reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. LWTech's Annual Safety Report (ASR) is available online at ************************************** obtain a paper copy of the report, please visit the LWTech Safety Department located in the East Building at 11605 132nd Avenue NE Kirkland, WA 98034.Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form. CORRECTIONS OR EXTENDED NOTICES
$22.7 hourly 23d ago
Biomedical Technician/Equipment Support Specialist
Veterans Engineering
Technical internship job in Seattle, WA
Job Description
Veterans Engineering is seeking a dedicated and skilled Biomedical Technician/Equipment Support Specialist II to join our growing team in the Management Consulting industry. In this role, you will leverage your technical knowledge and hands-on experience to support biomedical equipment and systems across various healthcare environments. You will be responsible for the installation, maintenance, and repair of complex medical devices, ensuring they operate safely and efficiently to improve patient care. Our ideal candidate is an innovative problem solver with a strong understanding of biomedical technology, capable of working both independently and collaboratively within a team. You will play a crucial role in training healthcare staff on the proper use of equipment while maintaining compliance with FDA regulations and industry standards. As part of our commitment to supporting veterans and their families, we value diversity and inclusivity within our workforce, and we encourage candidates with a military background to apply. This position offers competitive compensation, benefits, and opportunities for growth within our expanding organization.
Responsibilities
Install, calibrate, and maintain biomedical equipment to ensure optimal performance.
Perform routine inspections, diagnostics, and preventive maintenance on a variety of medical devices.
Troubleshoot and repair equipment failures, documenting issues and resolutions for compliance purposes.
Provide technical support to healthcare staff, offering training and guidance on proper equipment usage.
Ensure all biomedical equipment meets safety standards and regulations set by the FDA and other governing bodies.
Maintain accurate records of maintenance activities and service reports in adherence to healthcare facility quality assurance measures.
Collaborate with cross-functional teams to implement new technologies and improve equipment performance across the organization.
Requirements
A two-year associate degree or higher in an applied science or equivalent military training.
Demonstrated competency to perform operational verification procedures, planned maintenance, and repair service on various medical equipment.
Understanding of regulatory agencies' requirements, industry regulatory requirements and International Standard Organization standards.
Familiarity with the setup and application of test equipment.
Ability to read, analyze, and interpret technical literature, schematics, and drawings.
A minimum of two years of hospital or healthcare experience performing medical equipment maintenance.
Travel Requirements
Travel to client locations is required for this position and may vary based on project needs.
EEO Statement
Veterans Engineering is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance.
As an Equal Opportunity Employer, Veterans Engineering complies with all applicable federal, state, and local employment laws.
We are proud to support our nation's veterans and military families, providing career opportunities that honor their service and experience.
Equal Opportunity Employer/Veterans/Disabled
U.S. Work Authorization
Applicants must be U.S. citizens or currently authorized to work in the United States on a full-time basis. This position supports a federal government contract and requires the ability to obtain and maintain a Public Trust or Suitability Determination, depending on the agency's background investigation requirements. Sponsorship is not available.
$38k-66k yearly est. 23d ago
IT Support Specialist
Botanical Designs
Technical internship job in Seattle, WA
This position may sit in the WA, CO, or CA office locations. This position does not offer a relocation package.
If interested in applying for this position, an assessment via the provided link is required upon completion of an application
*********************************************************************************
Company Overview
Botanical Designs and its affiliates, Foliage Design Systems, McCaren Designs and Good Earth are a creative and dynamic company specializing in interior and exterior landscaping, as well as seasonal holiday décor installations. Our mission is to transform commercial spaces into visually stunning environments that reflect beauty, festivity, and functionality. We are passionate about our work and committed to delivering high-quality design and installation services to our clients.
Summary Description
Botanical Designs is seeking a motivated and dependable IT Support Specialist to join our internal IT team. This role is a cornerstone of our daily operations, ensuring our team has the technology and support they need to succeed.
The successful candidate will be a proactive team member in a growing organization, balancing technical troubleshooting with exceptional customer service. This position offers hands-on experience across Microsoft 365, identity management, and IT operations, with opportunities to collaborate, take ownership, and expand your technical depth over time.
Job Duties and Responsibilities (Essential Functions)
End-User Support
Serve as the primary point of contact for employee IT support requests
Troubleshoot and resolve hardware, software, and access-related issues
Support Windows workstations, laptops, company-managed mobile devices, and peripherals
Perform user onboarding and offboarding, including account setup, access provisioning, and device preparation
Assist employees with password resets and multi-factor authentication issues
Escalate complex or high-impact issues appropriately
Microsoft 365 Support
Support Microsoft 365 users, mailboxes, groups, and licenses
Assist with Teams, Outlook, OneDrive, and SharePoint support
Assist with basic user and group administration for legacy on-prem systems, following established processes
Follow company access control and account management processes
Process Improvement
Maintain and update IT documentation, procedures, and asset records
Identify opportunities to improve IT support processes, documentation, and standard operating procedures
Assist in documenting systems, workflows, and troubleshooting steps
Support ongoing efforts to standardize and mature internal IT operations
Other
Cross training with other functional areas as needed
Participate in IT projects and initiatives as assigned
Other duties as assigned
Knowledge/Skills/Abilities
Customer-focused mindset with professional communication skills
Strong troubleshooting and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Attention to detail and commitment to documentation and process
Willingness to learn, ask questions, and take on increasing responsibility
Foundational understanding of basic networking concepts
Ability to clearly explain technical concepts to non-technical users
Level Requirements
1-3 years of IT support or technical experience, or equivalent hands-on experience
Working knowledge of:
Windows operating systems
Microsoft 365 user support and administration
Basic identity and access management concepts
Experience with or exposure to Active Directory preferred but not required
Associate or Bachelor's Degree in Information Technology or related field preferred
(Combination of education and experience may be considered for equivalency)
What We Offer
Competitive salary range
Stable, professional work environment within a growing organization
Opportunity to grow technical depth and system ownership over time
Associate or Experienced Certification System Technical
Jeppesen 4.8
Technical internship job in Everett, WA
Company:
The Boeing Company
The Boeing Regulatory Administration & Airworthiness team is seeking an Associate (Level 2) or Experienced (Level 3) Certification System Technical Writer to join our team on site in Everett, Washington. Our teams are currently hiring for a broad range of experience levels including Mid-Level and Senior Technical Writer.
The Regulatory Administration & Airworthiness Enterprise Certification Processes team is hiring a Certification System Technical Communications Writer (Mid-Level or Senior) to support certification process development and documentation. We work to ensure Boeing products meet regulatory and safety requirements by defining, implementing, and overseeing certification processes. Our team includes experienced engineers and technical analysts who apply systems engineering, regulatory knowledge, and problem-solving to guide certification across change classification, certification project processes, applicant development, and certification systems integration. We also develop training and capability kits to support engineering teams.
We value innovative, forward-thinking individuals who can work autonomously and support multiple concurrent workstreams. The ideal candidate enjoys cross-domain collaboration and applies technical writing best practices to produce clear, accessible, and high-quality process and training materials.
This role provides opportunities to build a deep understanding of the core processes essential to product certification while helping define and mature the team's technical communications strategy. If you are growth-minded, have a strong command of technical writing processes and techniques, and thrive working with latitude, we encourage you to apply.
Position Responsibilities:
Produce clear, accurate, and accessible technical process and training materials, including Boeing command media, guidance documents, and supplemental content.
Edit and proofread content for clarity, consistency, tone, and compliance with Boeing policy and process instruction standards (e.g., PRO 1, BPI-1).
Partner with engineers, analysts, and other subject matter experts across domains to capture technical intent, resolve conflicts, and ensure alignment to publication standards.
Gather stakeholder input, reconcile conflicts, and drive consensus to finalize materials.
Design and implement structured content approaches and information architecture that improve findability, reuse, and maintainability of the Enterprise Certification Processes library.
Define content requirements for regulatory treatment, coordination, or approval and prepare materials to support those activities.
Develop and champion content management concepts, templates, and best practices to mature the team's technical communications strategy.
Convert complex regulatory and systems engineering concepts into user-focused procedures, job aids, and training kits for engineering teams.
Support multiple concurrent workstreams autonomously, prioritize deliverables, and escalate issues or risks as needed.
Create and deliver presentations or briefings to stakeholders at varying levels to communicate changes, training plans, and content strategy.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the Everett, WA site.
Basic Qualifications (Required Skills/Experience):
Level 2: 3+ years of related work experience or an equivalent combination of education and experience.
Level 3: 6+ years of related work experience or an equivalent combination of education and experience.
Experience with Technical Publications, aircraft systems or technical data.
Minimum 3 years of experience producing or managing technical communication projects.
Minimum 3 years of experience developing, contributing to, or maintaining processes, policies, or procedures
Preferred Qualifications (Desired Skills/Experience):
Demonstrated experience across the full certification value stream, including change classification, project-level certification activities, and applicant development.
Direct experience working with certification processes and compliance requirements under 14 CFR 21.93, 21.95, and 21.97.
Proven systems thinker - able to use data analysis and forecasting to propose engineering or process changes with broad, long-term impact.
Experience authoring, reviewing, or approving certification plans, compliance matrices, process instructions or similar regulatory artifacts.
Track record of investigating complex technical or regulatory issues and driving effective, documented solutions.
Experience managing and prioritizing multiple, competing workstreams in a high-visibility environment and balancing stakeholder needs.
Advanced presentation skills, including development and delivery of briefings to senior leadership and cross-functional teams.
Self-starting, accountable, and able to work independently.
Portfolio or examples that demonstrate strong technical writing ability for process, policy, and training materials; experience implementing content strategy, templates, or structured authoring approaches.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range:
Associate (Level 2): $72,250 - $97,750
Experienced (Level 3): $89,250 - $120,750
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
This position offers relocation based on candidate eligibility.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$89.3k-120.8k yearly Auto-Apply 10d ago
Help Desk Technician
Kelley Create
Technical internship job in Bothell, WA
Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry.
Summary
The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles.
Essential functions of the job
Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems
Support of disaster recovery solutions
Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets.
Perform system documentation maintenance and review in ConnectWise
Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages.
Improve customer service, perception, and satisfaction
Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently
Escalate service requests that require engineer-level support
Enter time and expenses in ConnectWise according to company procedures
Complete assigned training materials and blueprints on the ConnectWise University
Work through project tickets and phases in ConnectWise as assigned by a Project Manager
Enter all work as service or project tickets into ConnectWise
Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job.
Other duties as assigned.
Competencies:
To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position.
Customer Focus : The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction.
Communication Skills -Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately.
Problem-Solving Skills : The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues.
Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks.
Adaptability -The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required.
Skills and abilities
Ability and desire to provide exceptional customer service
Ability to act with a sense of urgency while paying attention to detail
Ability to multi-task effectively and thrive in a fast-paced environment
Ability to communicate in a positive, effective, and efficient manner
Ability to work independently and as part of a team
Ability to prepare, organize, and present information to groups of people
Ability to match solutions to prospective client needs
Ability to work after-hours and on-call shifts
Technical skillset in hardware setup and troubleshooting
Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.)
Proficient with typing, use of Microsoft Office Applications, and the Internet
Qualifications:
Minimum of one (1) year of experience in an IT bench, support, or consulting role
Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory
Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting
Minimum of one (1) year of experience providing excellent exceptional service directly to end users
A BA/BS in related field is preferred
One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
Must have reliable transportation
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Language Skills:
Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees.
Math Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs.
Reasoning Ability:
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions.
Computer Skills
Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required.
Physical requirements essential to perform the duties of the job
Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid
Frequently operates a motor vehicle while traveling to client site
Frequently exposed to outside elements when traveling to client site
Frequently sits and/or stands for long periods
Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting
Frequently work in a well-lit, tempered room
Frequently views the computer to perform duties
Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc.
Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds
While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form.
Competitive Benefits Package Include:
Medical Insurance
Dental/Vision Insurance
Life Insurance
Flexible Spending Account Options
Supplemental insurance
401K with company match
Profit Sharing upon goal attainment
Paid Time Off
Paid Holidays
Ongoing training opportunities
Must have reliable transportation and pass pre-employment screening.
Equal Opportunity Employer
Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$37k-66k yearly est. Auto-Apply 23d ago
Research Scientist Intern, Optical Materials Development (PhD)
Meta 4.8
Technical internship job in Redmond, WA
Meta Reality Labs brings together a world-class team of researchers, developers, and engineers to create the future of virtual and augmented reality, which together will become as universal and essential as smartphones and personal computers are today. And just as personal computers have done over the past 45 years, AR and VR will ultimately change everything about how we work, play, and connect. We are developing all the technologies needed to enable breakthrough AR glasses and VR headsets, including optics and displays, computer vision, audio, graphics, brain-computer interface, haptic interaction, eye/hand/face/body tracking, perception science, and true telepresence. Some of those will advance much faster than others, but they all need to happen to enable AR and VR that are so compelling that they become an integral part of our lives.In addition to working within current paradigms to realize our vision, Reality Labs is heavily invested in materials research and development at the fundamental level. By collaborating with chemists, material scientists, and engineers, the successful candidate will contribute to the conceptualization and implementation of innovative physicochemical processes that will enable fabrication of novel anisotropic optical materials for specific applications in AR/VR and beyond.
**Required Skills:**
Research Scientist Intern, Optical Materials Development (PhD) Responsibilities:
1. Lead designing, building and testing of novel solution-based and/or melt-based crystal growth processes for device-specific applications, and demonstrate proof of concepts in the lab.
2. Perform process optimization to improve fabrication accuracy and yield using a combination of design of experiments (DOE) and engineering analysis/numerical simulations.
3. Collaborate with the larger Meta Reality Labs Research team to holistically understand current goals, limitations, and bottlenecks in the wider AR/VR space.
**Minimum Qualifications:**
Minimum Qualifications:
4. Currently has or is in the process of obtaining a PhD degree in Mechanical/Electrical/Biomedical Engineering, Material Science, Physics, Chemistry, and Optical Science, or relevant technical field
5. Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment
6. 2+ years experience with conducting experimental laboratory work (i.e., demonstrated ability to take concepts, adapt them and translate them to the benchtop)
7. 2+ years experience in at least one of the following areas: microfluidics, microscale interfacial fluid mechanics, evaporation and solidification, crystallization, electrohydrodynamics
**Preferred Qualifications:**
Preferred Qualifications:
8. Proven track record of achieving significant results as demonstrated by grants, fellowships, patents, as well as first-authored publications at relevant high-impact journals
9. Experience working with multiphysics simulation tools such as COMSOL
10. Experience working and communicating cross functionally in a team environment
11. Intent to return to degree program after the completion of the internship/co-op
**Public Compensation:**
$7,313/month to $12,134/month + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.
$36k-48k yearly est. 40d ago
IT Help Desk Support - Level III - MSP
K2 Staffing
Technical internship job in Bellevue, WA
Summary Our client is a leading IT Solutions Company located in Bellevue, WA and they are in need of a Help Desk Support Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$38k-66k yearly est. 60d+ ago
IT Help Desk Support - Level III - MSP
K2 Staffing, LLC
Technical internship job in Bellevue, WA
Job DescriptionSummaryOur client is a leading IT Solutions Company located in Bellevue, WA and they are in need of a Help Desk Support Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$38k-66k yearly est. 21d ago
Software Engineer Intern
Typeface
Technical internship job in Bellevue, WA
We help the world's biggest brands move from brief to fully personalized campaigns - in days, not months.
Founded by Abhay Parasnis and backed by Microsoft, GV, Salesforce, Lightspeed, Madrona and Menlo, we're building category-defining technology at the intersection of creativity and AI with real impact. Join us to help shape the future of enterprise marketing.
What You'll Do
As a Software Engineer Intern, you will work closely with our cross-functional teams, gaining hands-on experience in designing, developing, and delivering innovative solutions. This is a unique opportunity to learn from industry leaders while contributing to projects that make an impact.
How You'll Make an Impact
Assist in building and testing features across the entire stack, from backend to frontend.
Work collaboratively with designers, product managers, and data scientists to bring ideas to life.
Participate in prototyping and delivering innovative solutions.
Learn and apply best practices for building modern web applications and cloud services
What You Bring
Pursuing a degree in Computer Science, Engineering, or a related field.
Familiarity with programming languages and frameworks such as JavaScript (React.js/Node.js), Java, or Python.
Understanding of cloud platforms like AWS, Azure, or GCP.
Eagerness to learn and adapt to new technologies.
Bonus: Exposure to databases (relational or NoSQL) and messaging systems like Kafka.
Bonus: Interest or experience in AI, machine learning, or data analytics.
Bonus: Strong problem-solving skills and a passion for technology.
Bonus: Previous internship or project experience is a plus but not required.
What You'll Gain
Learning Opportunities: Hands-on experience with cutting-edge technologies and enterprise-grade solutions.
Mentorship: Work alongside experienced engineers and industry veterans committed to your growth.
Professional Growth: Develop skills and insights into building scalable AI solutions.
Networking: Build connections with a team backed by top-tier investors and industry leaders.
Location
This is a hybrid role reporting to our Bellevue or Palo Alto office 3 days a week.
Pay range: $40.00-$60.00 hourly
Benefits
Competitive compensation - including salary, equity, and 401(k)
Full medical, dental, and vision insurance for you and your family
HSA and FSA options to support your financial wellness
Flexible time off - including parental leave
Well-being programs - resources to support your mental and physical health
Daily lunch & snacks
Mentorship & impact - work closely with top AI leaders on products that ship
Equality Opportunity Statement
We welcome and encourage applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, medical condition, veteran status, or any other legally protected status. We comply with applicable laws in every jurisdiction where we operate.
Why You'll Love Working Here
Build something big - Be part of a fast-growing startup defining a new category: marketing orchestration powered by Agentic AI.
Your work will matter - Trusted by Fortune 100 companies, our platform delivers 10x content velocity and 90% faster campaigns.
A+ team - Collaborate with veterans from Adobe, Microsoft, Google, and top AI companies.
Backed by the best - GV, Salesforce Ventures, Microsoft, Lightspeed, Madrona and Menlo ($165M raised).
Recognized for innovation - TIME Best Inventions, Fast Company Next Big Thing in Tech, Gartner Cool Vendor, Adweek AI Company of the Year, LinkedIn Top Startup, Webby Award (AI Work & Productivity).
$40-60 hourly Auto-Apply 20d ago
IP Technology Transactions Associate
5 Legal
Technical internship job in Seattle, WA
Job Description
Am Law top 100 and ranked a Top 10 M&A firm across all industries is seeking associates to join their Life Sciences Technology Transactions practice.
The ideal candidates must have 2-8 years of licensing/collaboration and commercial partnering transactions experience and will have substantial law firm experience representing biotechs and big pharmas as they license patents and collaborate to advance novel therapeutics, vaccines, diagnostic and digital health technologies through clinical trials and toward regulatory (FDA) approval. This is an ideal position for candidates seeking to work closely with founders developing cutting-edge technologies and negotiate complex standalone commercial transactions that transform both the technologies and participants. The position also suits those desiring both life sciences and broader tech exposure.
WA bar membership (or eligibility to waive into WA bar via admission by motion or eligibility to take next available WA bar exam) required. Superior academic credentials, excellent oral, written, and interpersonal skills required.
Job DescriptionDirect Counsel is representing an Am Law 100 firm seeking a Midlevel Technology Transactions Associate to join its Seattle office.
The ideal candidate will have 1-4 years of transactional experience with a solid understanding of intellectual property and product development. This role offers the opportunity to work closely with senior attorneys in the firm's Technology Transactions and Data Protection Practice Group, gaining mentorship and exposure to sophisticated matters across a variety of industries and regions.
Key Experience:
Drafting and negotiating complex commercial contracts involving the acquisition, use, and exploitation of technology and IP.
Experience with product development and licensing, manufacturing, resale, supply chain, logistics, and customer agreements (including SaaS, hardware, software, and services).
Advising on IP protection and regulatory compliance, particularly data protection, privacy, and security regulations, is preferred.
Qualifications:
Superior academic credentials (top 15% preferred).
Demonstrated interest in technology and IP, shown through prior work experience, academic focus, or STEM background.
Law Review, Moot Court, or journal experience a plus.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively within a team-oriented environment.
Base Compensation: $220,000 - $340,000 (commensurate with experience and market factors).
How much does a technical internship earn in Shoreline, WA?
The average technical internship in Shoreline, WA earns between $30,000 and $67,000 annually. This compares to the national average technical internship range of $27,000 to $54,000.
Average technical internship salary in Shoreline, WA
$45,000
What are the biggest employers of Technical Interns in Shoreline, WA?
The biggest employers of Technical Interns in Shoreline, WA are: