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The differences between technical services engineers and lead engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and a lead engineer. Additionally, a lead engineer has an average salary of $84,927, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a lead engineer are java, python, and architecture.
| Technical Services Engineer | Lead Engineer | |
| Yearly salary | $81,204 | $84,927 |
| Hourly rate | $39.04 | $40.83 |
| Growth rate | 2% | 2% |
| Number of jobs | 217,103 | 301,777 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
A lead engineer's duties vary on their line of work or industry of employment. Typically, their responsibilities will revolve around overseeing the progress of operations and performance of the workforce, ensuring that everything is running smoothly. They are also responsible for addressing issues and concerns, assessing risks, monitoring the budget, coordinating with clients and architects, and even training workers. Furthermore, as a lead engineer, it is crucial to conduct regular inspections to ensure the quality of work and maintain a safe environment for all workers.
Technical services engineers and lead engineers have different pay scales, as shown below.
| Technical Services Engineer | Lead Engineer | |
| Average salary | $81,204 | $84,927 |
| Salary range | Between $57,000 And $115,000 | Between $60,000 And $120,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | Hawaii |
| Best paying company | Apple | Meta |
| Best paying industry | Technology | Automotive |
There are a few differences between a technical services engineer and a lead engineer in terms of educational background:
| Technical Services Engineer | Lead Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Chemical Engineering | Mechanical Engineering |
| Most common college | Northwestern University | Massachusetts Institute of Technology |
Here are the differences between technical services engineers' and lead engineers' demographics:
| Technical Services Engineer | Lead Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 90.8% Female, 9.2% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.8% Asian, 16.8% White, 67.7% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |