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The differences between technical services engineers and product engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and a product engineer. Additionally, a product engineer has an average salary of $89,645, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a product engineer are CAD, product design, and project management.
| Technical Services Engineer | Product Engineer | |
| Yearly salary | $81,204 | $89,645 |
| Hourly rate | $39.04 | $43.10 |
| Growth rate | 2% | 2% |
| Number of jobs | 217,103 | 157,888 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 74% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
A product engineer specializes in designing and developing commercial materials and services. They are primarily responsible for conducting thorough research and analysis of the latest trends and marketing conditions to come up with new ideas and products for the public. Moreover, they are also responsible for producing reports and presentations, coordinating with the development team of their company. Product engineers also reach out to vendors and suppliers for the raw materials, set regulations and standards for the product, and even conduct a rigorous and regular quality check.
Technical services engineers and product engineers have different pay scales, as shown below.
| Technical Services Engineer | Product Engineer | |
| Average salary | $81,204 | $89,645 |
| Salary range | Between $57,000 And $115,000 | Between $68,000 And $118,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Apple | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a technical services engineer and a product engineer in terms of educational background:
| Technical Services Engineer | Product Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 74% |
| Most common major | Chemical Engineering | Mechanical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between technical services engineers' and product engineers' demographics:
| Technical Services Engineer | Product Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 87.8% Female, 12.2% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.9% Asian, 17.0% White, 67.4% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |