Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between technical services engineers and systems engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a technical services engineer, becoming a systems engineer takes usually requires 1-2 years. Additionally, a systems engineer has an average salary of $82,834, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a systems engineer are python, linux, and C++.
| Technical Services Engineer | Systems Engineer | |
| Yearly salary | $81,204 | $82,834 |
| Hourly rate | $39.04 | $39.82 |
| Growth rate | 2% | 21% |
| Number of jobs | 217,103 | 145,936 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 70% |
| Average age | 41 | 39 |
| Years of experience | 6 | 2 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
Systems engineers are responsible for creating and overseeing systems related to the overall operations of the organization. They are in charge of assessing the organization's needs in terms of systems and creating plans to address these needs. These systems are usually related to the production or manufacturing of company products. Systems engineers create end-to-end processes that ensure efficiency and effectiveness. They make sure that the processes they put in place adhere to safety and security policies and guidelines. They also do routine checks and continuously find ways to further improve production and other systems.
Technical services engineers and systems engineers have different pay scales, as shown below.
| Technical Services Engineer | Systems Engineer | |
| Average salary | $81,204 | $82,834 |
| Salary range | Between $57,000 And $115,000 | Between $62,000 And $109,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Apple | The Citadel |
| Best paying industry | Technology | Automotive |
There are a few differences between a technical services engineer and a systems engineer in terms of educational background:
| Technical Services Engineer | Systems Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 70% |
| Most common major | Chemical Engineering | Electrical Engineering |
| Most common college | Northwestern University | California State University - Long Beach |
Here are the differences between technical services engineers' and systems engineers' demographics:
| Technical Services Engineer | Systems Engineer | |
| Average age | 41 | 39 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 86.1% Female, 13.9% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 4.7% Unknown, 4.9% Hispanic or Latino, 8.4% Asian, 29.7% White, 52.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 8% |