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The differences between technical services engineers and technical consultants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and a technical consultant. Additionally, a technical consultant has an average salary of $89,290, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a technical consultant are java, database, and customer service.
| Technical Services Engineer | Technical Consultant | |
| Yearly salary | $81,204 | $89,290 |
| Hourly rate | $39.04 | $42.93 |
| Growth rate | 2% | 9% |
| Number of jobs | 217,103 | 173,374 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Average age | 41 | 43 |
| Years of experience | 6 | 6 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
A technical consultant is an individual who provides technical support and performs troubleshooting functions for the company's product or application. A consultant should be highly knowledgeable about the product or application so that he/she can assist users and clients with whatever issues they may be facing. A bachelor's degree is required to work as a technical consultant, particularly a degree in Computer Science or Engineering. Also, a consultant should conduct training sessions and therefore, must possess excellent communication skills.
Technical services engineers and technical consultants have different pay scales, as shown below.
| Technical Services Engineer | Technical Consultant | |
| Average salary | $81,204 | $89,290 |
| Salary range | Between $57,000 And $115,000 | Between $67,000 And $118,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | Washington | Washington |
| Best paying company | Apple | Pillsbury Winthrop Shaw Pittman |
| Best paying industry | Technology | Professional |
There are a few differences between a technical services engineer and a technical consultant in terms of educational background:
| Technical Services Engineer | Technical Consultant | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 66% |
| Most common major | Chemical Engineering | Computer Science |
| Most common college | Northwestern University | Stanford University |
Here are the differences between technical services engineers' and technical consultants' demographics:
| Technical Services Engineer | Technical Consultant | |
| Average age | 41 | 43 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 79.1% Female, 20.9% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 10.2% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 15.3% White, 58.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 8% |