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The differences between technical services engineers and technical solutions engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and a technical solutions engineer. Additionally, a technical solutions engineer has an average salary of $96,571, which is higher than the $81,204 average annual salary of a technical services engineer.
The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a technical solutions engineer are customer service, broadband, and java.
| Technical Services Engineer | Technical Solutions Engineer | |
| Yearly salary | $81,204 | $96,571 |
| Hourly rate | $39.04 | $46.43 |
| Growth rate | 2% | 6% |
| Number of jobs | 217,103 | 140,800 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 56% |
| Average age | 41 | 44 |
| Years of experience | 6 | 6 |
A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.
A technical solutions engineer is responsible for designing and maintaining the efficiency and stability of network systems and servers to support the business needs and operations, increasing the staff's productivity, and minimizing complicated and time-consuming procedures. Technical solutions engineers conduct quality assessments with the system applications and servers, identify inconsistencies, and develop configuration techniques to improve infrastructure. They also ensure the security of the databases to prevent unauthorized access and activities from unidentified sources outside the organization.
Technical services engineers and technical solutions engineers have different pay scales, as shown below.
| Technical Services Engineer | Technical Solutions Engineer | |
| Average salary | $81,204 | $96,571 |
| Salary range | Between $57,000 And $115,000 | Between $70,000 And $132,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Washington | California |
| Best paying company | Apple | Apple |
| Best paying industry | Technology | Technology |
There are a few differences between a technical services engineer and a technical solutions engineer in terms of educational background:
| Technical Services Engineer | Technical Solutions Engineer | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 56% |
| Most common major | Chemical Engineering | Computer Science |
| Most common college | Northwestern University | Stanford University |
Here are the differences between technical services engineers' and technical solutions engineers' demographics:
| Technical Services Engineer | Technical Solutions Engineer | |
| Average age | 41 | 44 |
| Gender ratio | Male, 88.0% Female, 12.0% | Male, 81.6% Female, 18.4% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1% | Black or African American, 1.5% Unknown, 6.1% Hispanic or Latino, 7.4% Asian, 10.1% White, 74.5% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 5% | 7% |