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Technical services engineer vs tool engineer

The differences between technical services engineers and tool engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical services engineer and a tool engineer. Additionally, a tool engineer has an average salary of $101,135, which is higher than the $81,204 average annual salary of a technical services engineer.

The top three skills for a technical services engineer include customer service, technical support and technical service. The most important skills for a tool engineer are python, java, and CAD.

Technical services engineer vs tool engineer overview

Technical Services EngineerTool Engineer
Yearly salary$81,204$101,135
Hourly rate$39.04$48.62
Growth rate2%2%
Number of jobs217,10398,936
Job satisfaction--
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 59%
Average age4141
Years of experience66

What does a technical services engineer do?

A technical services engineer is responsible for assisting customers on their systems and network issues, providing them the best technical solutions, and guiding them on step-by-step procedures for troubleshooting. Technical services engineers must have excellent communication and technical skills, especially on identifying customers' system failures by asking them a few questions. They also escalate high-level complaints to internal teams, ensuring that they present the client's issues for reference. A technical services engineer also handles systems configuration and recommending process improvement techniques to optimize network infrastructure.

What does a tool engineer do?

A tooling engineer is responsible for creating and adjusting tools or parts for cars, heavy equipment, and other products that need customized or personalized components. Your duties and responsibilities will include creating design blueprints, using computer-aided (CAD) software to develop two- and three-dimensional prints, and validating and evaluating products. As a tooling engineer, it is your responsibility to ensure compliance with operational standards such as the ISO 9000. You also have to provide technical assistance to manufacturing personnel and quality assurance.

Technical services engineer vs tool engineer salary

Technical services engineers and tool engineers have different pay scales, as shown below.

Technical Services EngineerTool Engineer
Average salary$81,204$101,135
Salary rangeBetween $57,000 And $115,000Between $75,000 And $135,000
Highest paying CitySan Francisco, CANovato, CA
Highest paying stateWashingtonCalifornia
Best paying companyAppleMeta
Best paying industryTechnologyTechnology

Differences between technical services engineer and tool engineer education

There are a few differences between a technical services engineer and a tool engineer in terms of educational background:

Technical Services EngineerTool Engineer
Most common degreeBachelor's Degree, 66%Bachelor's Degree, 59%
Most common majorChemical EngineeringMechanical Engineering
Most common collegeNorthwestern UniversityMichigan Technological University

Technical services engineer vs tool engineer demographics

Here are the differences between technical services engineers' and tool engineers' demographics:

Technical Services EngineerTool Engineer
Average age4141
Gender ratioMale, 88.0% Female, 12.0%Male, 95.3% Female, 4.7%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 11.4% White, 71.1% American Indian and Alaska Native, 0.1%Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.5% Asian, 10.3% White, 72.1% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between technical services engineer and tool engineer duties and responsibilities

Technical services engineer example responsibilities.

  • Increase new business opportunities and manage existing through CRM.
  • Manage firewalls/internet filter appliances that run Linux operating systems.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Debug and code Java application using JDBC API.
  • Provide secondary level support for the SAN infrastructure.
  • Install any necessary OS and application security patches to ensure that all security holes are plugged.
  • Show more

Tool engineer example responsibilities.

  • Manage mold vendors in the refurbishment of existing tooling and new mold construction.
  • Lead cross-functional teams that develop several emerging technology laser and CCD barcode scanner products.
  • Lead several independent, cross-functional projects and improve manufacturing quality, reduce cost, ensure environment are supported and FDA compliant.
  • Create Perl scripts and SQL store procedures for nightly batch job streams, data loads and corporate reporting.
  • Perform product design functions using AutoCad.
  • Create custom SQL's in db2 and oracle for the reports.
  • Show more

Technical services engineer vs tool engineer skills

Common technical services engineer skills
  • Customer Service, 10%
  • Technical Support, 8%
  • Technical Service, 7%
  • Project Management, 4%
  • Customer Satisfaction, 3%
  • SQL, 3%
Common tool engineer skills
  • Python, 16%
  • Java, 8%
  • CAD, 6%
  • Linux, 6%
  • Jenkins, 5%
  • Ruby, 4%

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