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Technical solutions engineer vs service engineer

The differences between technical solutions engineers and service engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a technical solutions engineer and a service engineer. Additionally, a technical solutions engineer has an average salary of $96,571, which is higher than the $87,151 average annual salary of a service engineer.

The top three skills for a technical solutions engineer include customer service, broadband and java. The most important skills for a service engineer are customer service, infrastructure, and cloud.

Technical solutions engineer vs service engineer overview

Technical Solutions EngineerService Engineer
Yearly salary$96,571$87,151
Hourly rate$46.43$41.90
Growth rate6%2%
Number of jobs140,800143,806
Job satisfaction--
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 57%
Average age4441
Years of experience66

What does a technical solutions engineer do?

A technical solutions engineer is responsible for designing and maintaining the efficiency and stability of network systems and servers to support the business needs and operations, increasing the staff's productivity, and minimizing complicated and time-consuming procedures. Technical solutions engineers conduct quality assessments with the system applications and servers, identify inconsistencies, and develop configuration techniques to improve infrastructure. They also ensure the security of the databases to prevent unauthorized access and activities from unidentified sources outside the organization.

What does a service engineer do?

A service engineer is responsible for assisting the customers' concerns regarding the products and services offered by the company through technical support solutions. Service engineers conduct preventive maintenance, upgrade systems to boost optimal performance, create product manuals, record the occurring issues, perform adjustments on the systems infrastructure, identify business opportunities to generate more revenues, and analyze current market trends to meet client demands. A service engineer must have excellent communication skills, including extensive knowledge of the technology industry and network systems.

Technical solutions engineer vs service engineer salary

Technical solutions engineers and service engineers have different pay scales, as shown below.

Technical Solutions EngineerService Engineer
Average salary$96,571$87,151
Salary rangeBetween $70,000 And $132,000Between $62,000 And $122,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAppleThe Citadel
Best paying industryTechnologyTechnology

Differences between technical solutions engineer and service engineer education

There are a few differences between a technical solutions engineer and a service engineer in terms of educational background:

Technical Solutions EngineerService Engineer
Most common degreeBachelor's Degree, 56%Bachelor's Degree, 57%
Most common majorComputer ScienceElectrical Engineering
Most common collegeStanford UniversityMichigan Technological University

Technical solutions engineer vs service engineer demographics

Here are the differences between technical solutions engineers' and service engineers' demographics:

Technical Solutions EngineerService Engineer
Average age4441
Gender ratioMale, 81.6% Female, 18.4%Male, 91.8% Female, 8.2%
Race ratioBlack or African American, 1.5% Unknown, 6.1% Hispanic or Latino, 7.4% Asian, 10.1% White, 74.5% American Indian and Alaska Native, 0.3%Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1%
LGBT Percentage7%5%

Differences between technical solutions engineer and service engineer duties and responsibilities

Technical solutions engineer example responsibilities.

  • Manage windows and Unix deployments and automation development.
  • Manage customer complaints and internal GMP audits for product manufacturing, coordinate FDA audits and recommend corrective actions.
  • Perform kernel and code to hundreds of linux servers.
  • Monitor and support Linux servers and network devices, troubleshoot issues with hardware, filesystems, and network ports.
  • General understanding of RF propagation principals and general knowledge of RF sweeps for DTF & RL as well as PIM testing.
  • Develop an internal tool using Java that increase engineers' efficiency.
  • Show more

Service engineer example responsibilities.

  • Lead FDA remediation upgrade of medical infusion pumps used in hospitals and clinics nationwide.
  • Expand responsibilities include testing applications on newly update managed desktop image.
  • Manage RF servers and performing network troubleshooting and preventative maintenance on network elements.
  • Manage Jenkins security by providing specific access to authorize developers/testers using project base matrix authorization strategy.
  • Develop Perl scripts to automate object model and functional mapping into the application metadata and database.
  • Perform installations of operating systems such as VMWARE, Linux and windows.
  • Show more

Technical solutions engineer vs service engineer skills

Common technical solutions engineer skills
  • Customer Service, 37%
  • Broadband, 10%
  • Java, 6%
  • Cloud, 5%
  • Technical Solutions, 4%
  • Python, 4%
Common service engineer skills
  • Customer Service, 7%
  • Infrastructure, 7%
  • Cloud, 7%
  • Technical Support, 5%
  • Java, 4%
  • Database, 4%