Technical support representative jobs in Appleton, WI

About the job We are seeking an EDI Support Analyst with experience in Cleo EDI. In this role you will be responsible for troubleshooting Data, Mapping issues in the EDI processes and maintaining Cleo EDI. Essential Functions ● Design, develop, customize, integrate, test, implement, administer and support the complete Cleo suite to meet the rapidly growing company need ● Create, test, and maintain EDI maps ● Troubleshoot data issues, mapping, and business processes ● Identify, design, implement, and test EDI processes related to Cleo EDI ● Coordinate with internal and external customers to meet requirements ● Write or update program documentation, operations documentation, and user guides ● Create test cases and assist EDI developers & business to thoroughly test new development work including repeating the test cycle until all test results are satisfactory ● Gather and document detailed requirements for business needs and collaborate with others to determine moderately complex functional and/or solution designs ● Demonstrate a detailed understanding and execution of the software development lifecycle ● Identify interdependencies in programs ● Identify more advanced test scenarios and adequately test customizations and configurations ● Demonstrate quality and effectiveness in work documentation and organization ● Responsible for planning small/medium-sized projects or tasks ● Make substantial contributions to determining the feasibility of goals/objectives ● Provide reliable solutions to a variety of problems using sound problem-solving techniques including the ability to find the root cause and corrective action for given problems ● Demonstrate proficient use and knowledge of established standards and procedures ● Consistently demonstrate quality and effectiveness in work documentation and organization

Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

**This is a First Shift, Part-Time Position Available Start Time: 7:00 AM Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Assist the Service Center Manager Take and deliver messages for the Service Center Manager and Account Managers Provide assistance to Drivers Prepare bills of lading and delivery receipts Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: Payroll Data entry Freight reports Driver collect reports Billing and filling Qualifications Skillful in Microsoft Office Programs Excellent keyboarding skills Has worked in a fast paced environment and has excellent attention to detail Experience with handling a high volume of phone calls Exceptional communication and customer service skills Benefits Stable and growing organization Competitive weekly pay Quick advancement Customized training program Professional, positive and people-centered work environment Modern facilities

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Full-time Description General Beverage Sales is looking for someone who is passionate about IT. Someone who cannot pass up a challenge and loves to learn. This position requires providing technical assistance and support to end-users, ensuring the smooth operation of hardware, software, and network systems. They troubleshoot and resolve IT issues in a timely manner, while providing excellent customer service. This position possesses strong problem-solving skills, a customer-centric approach, and a solid understanding of IT systems and infrastructure. GB offers an amazing benefits package to include Health, Dental, Vision, and Life Ins. We also offer 401K with company match and profit sharing, along with a too good to believe vacation/sick time package. Apply now, we cannot wait to talk with you! Requirements · Bachelor's degree or associate degree in Computer Science, Information Technology, or a related field or equivalent industry experience. · Up to two (2) years providing technical assistance and troubleshooting support. · Strong knowledge of hardware, software, and network systems, including Windows and iOS operating systems. · Proficient in diagnosing and resolving common IT issues, such as software errors, network connectivity problems, and hardware failures. · Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues and propose effective solutions. · Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users. · Familiarity with IT service management (ITSM) tools and ticketing systems. · Industry certifications such as CompTIA (A+, Network+, Security+), Microsoft, Jamf Certifications or similar are a plus. · Ability to accept responsibility and account for their actions. · Must possess a valid driver's license. · Ability to pass pre-employment drug screen. Salary Description $40,000 to $50,000

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time. Roles and Responsibilities/ Essential Functions: Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment. Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records. Track, route, and redirect problems to correct resources. Identify PC hardware warranty repair and resolve as required. Provide timely and relevant updates to end users. Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems. Participate in the on-call support rotation. Requirements Competencies: Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust. Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form. Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems. Adaptability: The extent to which an individual can fit into a changing working environment. Initiative: The ability of the individual to act and take steps to solve or settle an issue. Motivation: The ability of the individual to inspire and encourage others to reach a goal. Autonomy: The ability of the individual to complete assigned tasks with little oversight. Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers. Required Experience: 1-3 years experience troubleshooting windows PC's In depth knowledge of Window desktop operating systems Preferred Experience: 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System. Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android) Required Skills, Education and/ or Certifications: High School Diploma CompTIA A+ or similar certifications Preferred Skills, Education and/ or Certifications: Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup. One or more of the following certifications: Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator Equal Opportunity Employer - Including Disabled and Veterans #HBS

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

St. Norbert College (SNC), a nationally ranked, private, Catholic, liberal arts college, is seeking an Information Technology Services (ITS) Support Specialist. This position is responsible for the design, operations, and support of audio-visual (AV) and computing equipment in the college's learning spaces, including classrooms, labs, and meeting rooms. They will deliver “just-in-time” support to faculty in response to technical issues in these environments, and provide documentation and training on how to use learning space technologies. In addition, they will provide general technology support to members of the college community. The ITS Support Specialist will collaborate with other members of the larger ITS team as well as with Facilities, Conference and Event Services, the Registrar, faculty, and staff to design and maintain effective technology-enabled teaching and learning environments. The position requires strong technical expertise in computer and AV equipment, broad user technical support experience, and a firm commitment to providing exceptional customer service. This position is based on campus and requires regular in-person presence. Specific responsibilities: Learning Space Support (25%) Provide technical support for learning space technologies in coordination with the ITS Service Desk and vendors. Maintain support documentation and assist with training materials and sessions. End-User Support (25%) Resolve walk-in and call-in incidents with Service Desk staff. Troubleshoot end-user device issues related to classroom connectivity, software, and limited hardware needs. Learning Space Design & Standards (20%) Recommend and implement designs, standards, technologies, and processes for technology-enabled learning spaces. Evaluate and deploy appropriate operating systems, software, and hardware for classrooms and labs. Application & Inventory Administration (15%) Manage Extron and Neat Pulse applications, including device enrollment, configuration, and troubleshooting. Support refresh planning for AV and learning space technologies and maintain accurate equipment inventories. Network Support (10%) Collaborate with the network team to manage network closet hardware and ensure proper device connectivity. Campus Support (5%) Liaise with Facilities on learning space maintenance and coordinate AV services for special events, including technical assessments and solutions for AV, streaming, and video conferencing. Required Minimum Qualifications: Bachelor's degree in Computer Science or related field 3 years AV, IT, or technical support experience, preferably in an academic environment. Experience supporting faculty and students in an academic environment is a plus. Experience with learning space design. Extron experience and/or certification, including experience with Extron Configurator, Toolbelt, and GlobalViewer software programs Experience with web and video conferencing technologies. Skilled in supporting Apple and Windows-based computers, and iOS and Android tablets and mobile devices. Skilled in exceptional troubleshooting with learning space technologies, including, but not limited to: controllers, projectors, audio systems, Apple and Windows-based computers, Apple TV, document cameras, etc. Ability to analyze technical problems involving the signal flow between IT and AV equipment, conduct testing, and research to determine appropriate solutions. Ability to remain calm under pressure and communicate technical concepts to individuals of all competency levels with tact, patience, and courtesy. Project and time management skills, with the ability to effectively manage competing priorities. Ability to interact professionally with coworkers and customers, particularly in conflict situations. Commitment to a mission-driven environment that is aligned with Catholic, Norbertine, and liberal arts values. The College may consider any equivalent amount of credentials, licensures, training, or experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of this job. Benefits package: The College offers an outstanding benefits package including health, dental, vision, and life insurance; retirement plan; paid time-off, and tuition waiver. For more information, please visit: ******************************************* Application instructions: Applications received by Monday, December 22, will be given full consideration. However, applications will continue to be accepted until the position has been filled. Please submit a cover letter and resume with your application. St. Norbert College (SNC), a Catholic, Norbertine, and Liberal Arts College, provides an educational environment that fosters intellectual, spiritual, and personal development. As the only Norbertine institution of higher learning in the world, our roots, traditions, and commitments create a unique and enriching educational experience for our students. At SNC, our commitment to communio - the Norbertine ideal of a community united as one - is grounded in the principles of dignity, truth, and justice. Consistent with these principles, St. Norbert is proud to provide equal employment opportunities to all employees and applicants for employment. We seek those who will embrace our mission and commitment to building a vibrant, diverse, and spiritually engaged community (************************* Exempt Scheduled Weekly Hours: 40 The duties and responsibilities listed in this are intended to describe the general nature and level of work that may be performed. The omission of specific statements of duties does not exclude them from the job if work is similar, related or a logical assignment to the job. Percentage of time may vary widely depending on the needs of the position during any particular time period. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

_Work Mode: Remote_ **Opportunity** Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. We are seeking a **Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + Assist with installation and utilization of product and advanced troubleshooting for technical issues + Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website + Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers + Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience **Skills/Requirements** + High school diploma or an equivalent is required. Bachelor's degree preferred + 3+ years of customer service experience required in the consumer product space + Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols + Experience working for wellness or tech startup a plus + Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing + Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels + Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat + Proven ability to stay focused on the customer and maintain the reputation of the brand at all times + Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve + Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset + You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays + Travel requirement: ~ 5% + A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency + A quiet and private home workspace is critical \#LI-NR1 \#LI-Remote **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

Description Handles all incoming warranty and service requests from Independent Field Service Representatives and directly from customers. Essential Job Functions Accurately process warranty claims from Independent Field Service Representatives and directly from customers. Enters warranty claims and corrective actions into appropriate database. Works with Independent Field Service Representatives and directly with customers to research what parts are needed for each claim. Monitors and directs all incoming service emails to proper internal representative. Process and send warranty and service invoices to field service representatives and direct customers. Locates vehicle drawings, layouts, and service manuals as needed. Calls vendors to find availability and pricing of purchased parts for warranty and service repairs. Responsible for returning parts to vendors Other Duties as assigned. Requirements Minimum of two years relevant experience working in a customer service job. Associate Degree in relevant area of study desired.

Are you a proactive problem-solver with a passion for keeping things moving? At LaForce, we're on the lookout for a Logistics Support Representative who's ready to jump in and make an impact. If you thrive in a fast-paced environment where every detail matters and collaboration is key, we want to hear from you! What You'll Do As a Logistics Support Representative, you'll be the behind-the-scenes hero who ensures materials move smoothly from vendors to customers. You'll coordinate, communicate, and support our logistics process to keep our customers satisfied and our operations running like clockwork. Your day-to-day will include: * Tracking purchased materials and confirming shipment timelines with vendors. * Coordinating in-house production readiness for on-time shipping. * Proactively updating Sales and Engineering teams on any potential delays. * Creating internal work orders for hardware shipments. * Filing freight claims for damaged materials. * Assisting customers with shipping updates and delivery status. * Confirming deliveries and ensuring customer satisfaction. What You Bring * Associate's degree (or equivalent experience); bachelor's degree is a plus. * Strong communication skills - both written and verbal. * Ability to interpret technical documents and follow procedures accurately. * A detail-oriented mindset and a knack for juggling priorities. Why LaForce? At LaForce, we don't just offer a job - we offer a path. You'll work in a dynamic, supportive environment where your contributions matter. We believe in rewarding great work and supporting your career growth. Our benefits include: * 401(k) plan with company match. * Medical, Dental, and Vision insurance. * Generous paid time off. * Tuition reimbursement for continued learning. * Wellness programs to support a healthy lifestyle. Apply today - we can't wait to meet you!

- Green Bay, WI. Responsible for addressing technology-related issues from internal customers. Install, support, and maintain the operation of PCs, peripherals, and applications for all end users in Fielmann USA corporate offices and remotely for all stores. DUTIES AND RESPONSIBILITIES: TECHNICAL SUPPORT OPERATIONS • Provide technical support for hardware or software to internal and external customers • Learn and teach all hardware operations and software packages • Solve problems directly or forward on to a teammate who can resolve. Opportunities include password resets, new hire setup, register errors, hardware issues, simple software or operating system issues, and scanner errors • Utilize help desk software that provides the means to document issues with all information pertinent to resolution and why the incident was closed. Track the problem until it is resolved • Follow defined processes for setting up new systems • Provide leadership with information regarding support activities • Follow up with internal and external customers to ensure issue resolution as assigned by leadership (quality surveys, etc.) • Be the customer advocate and strive to ensure customers have the best possible experience using our technology, tools, and support services • Maintain a clear understanding of Fielmann USA goals and practice proper policies and procedures • Perform additional tasks as assigned by manager and/or senior leadership MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: • Bachelor's degree in computer science, information technology, business administration or related field. An alternative degree with equivalent education, experience, and training may be considered • 3+ years demonstrated help desk experience • Strong working knowledge of Windows 11 desktop administration, maintenance, and troubleshooting • Experience with help desk support systems, Microsoft SCCM Server, and project management • Knowledge of internet browsers, proxies, and anti-virus/malware products • A+ and N+ Certifications as well as additional MCP Certifications are highly desirable • Experience with desktop firewall and client VPN software is a plus • Excellent phone manners and customer service skills • Strong interpersonal relationship skills • Ability to maintain strict confidentiality • Ability to work independently for extended periods of time • Strong written and verbal communication skills • Strong analytical and problem-solving skills • Able to prioritize work and manage multiple activities simultaneously • Proficiency in Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS: • Able to participate in on-call rotation for system issues and questions that occur outside of normal business hours • Ability to effectively communicate at all levels within the organization through written and two-way verbal communication • Able to sit or stand for extended periods of time • Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) • Able to read and write at a high school graduate level • Able to lift 10 to 20 pounds • Able to view/read computer screen for extended periods of time • Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines • Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work

Job Description Technical Service Representative in the Midwest Duties & Qualifications Must be knowledgeable about water-based and solvent-based liquid coatings and all application methods and equipment used in OEM industrial coating applications. Excel at troubleshooting, conducting line audits and trials, training, recommending productivity and quality enhancements, and providing responsive customer support in the assigned territory. Provide technical support to existing and prospective customers, including but not limited to troubleshooting, conducting line audits and trials, implementing SOPs, and data collection programs, and recommending productivity and quality enhancements. Partner with Sales to set territory plans to achieve annual business objectives. Coordinate daily and weekly activities to provide technical support to customers and prospects in the territory. 10 years' experience in liquid Industrial Coatings in a field technical capacity. Degree in a related field. Reside in either the upper Midwest territory, ideally WI, southern MN, or eastern IA. Join this dynamic team today and be part of an exciting journey as they push the boundaries of product development and make a real difference in the market. Apply now to unleash your potential as a Technical Service Representative!

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills #LI-MH-1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

The Process Improvement Intern will be directly involved in special projects designed to improve process efficiency, product quality, and machine productivity in the plant. They will report directly to the Process Improvement Manager and will have a mentor assigned to lead and assist in their work experience. They will be members of the Process Improvement team and work with plant and office staff in the completion of their projects. Networking opportunities with other interns across the plant and company are offered and participation is encouraged. Responsibilities * Supervise project-related items and equipment/parts installations. * Document production processes, and equipment. * Develop operating procedures and training documentation. * Meet with contractors, vendors, engineers, etc. * Design and draw equipment layouts and parts. * Assist with implementation of new process information systems and use current systems. * Research information relating to various mill equipment and processes. * Assist with equipment troubleshooting, quality investigations, and maintenance planning. * Assist the Engineering Department in other assigned tasks. Qualifications * Candidates must be pursuing a degree in Engineering. Disciplines include but are not limited to: Mechanical, Chemical, Electrical, Process Control, Industrial, Environmental, or Pulp and Paper Science Engineering. Minimum of 2 years of school completed. * Candidates must be proficient with the use of software such as Microsoft Outlook, Word, and Excel. * Candidates must be available for a minimum of 10 weeks, 40 hours per week, summer term, a semester during the school year or a combined semester and summer term. Work hours are 7:30 am - 4:30 pm with a one-hour unpaid lunch period. Compensation & Benefits In addition to a competitive wage, the selected candidate will enjoy an opportunity to work in a culture unknown to other companies, opportunities to gain experience and ability to use a free onsite fitness center. Green Bay Packaging benefits may vary by position or division. Company Overview Coated Products Operations manufactures pressure sensitive label stock, utilizing a variety of face stock, and adhesive and release liner combinations. Product capabilities include film, paper, foil, and thermal offerings. The Coated Products facility in Green Bay recently completed a major expansion, making this plant a state-of-the-art converting facility. The expansion includes a new building and associated converting equipment. Green Bay Packaging Inc. is an Equal Employment Opportunity employer. For more information about Green Bay Packaging Inc., visit gbp.com.

Job Summary: Under the direct supervision of the Income Maintenance/Child Support Supervisor, performs intake duties such as eligibility determination and budget work for applicants and recipients of the various public assistance programs such as Wisconsin SHARES - Child Care, FoodShare, Health Care (Medical Assistance and subprograms) and Caretaker Supplement. After training, this position has opportunities to work from home 50% of the time.Essential Duties & Responsibilities:-Interview applicants and assists, if needed, in the completion of the necessary forms for public assistance; verify information on application such as social security number, date of birth, citizenship, income, assets, etc.; advises recipients and/or applicants on the requirements of various programs. -Explain programs, answer questions, provide information on the various programs, and explain client's rights and responsibilities including the reporting requirements. -Complete computer entry for the various programs for processing; maintain all assigned case files; review computer printouts to ensure accuracy, handle case records and case supporting documents. -Refer applicants/recipients to other community resources or social workers as needed or required; refer fraud cases to the Fraud Investigator for investigation/front-end verification; may testify at court proceedings on fraud cases and at Administrative Review proceedings. -Notify clients of any changes in procedures or benefits. -Keep current on all federal and state regulations and requirements for economic assistance. -Performs other related duties as required or assigned.Work Requirements:-High School Diploma or GED.-Requires a valid Wisconsin driver's license and adequate insurance as required by County Policy. -Satisfactory completion of state required New Worker Training.