Technical support representative jobs in Battle Creek, MI - 718 jobs

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Services include performing the duties of a Telephony Analyst and Billing Data Entry Clerk for multiple NTS services. Candidates must be able to professionally work with clients while diagnosing technical and billing issues and take aggressive and independent action to correct system issues. Proficiency in service management tools such as BMC Remedy, MS Outlook, SharePoint and Changepoint are also required. Technicians will be part of an established team and trained by senior team members. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Ability to function independently by following establishing policies, procedures and practices when handling questions, problems and challenges presented by customers. Ability to flexibly manage work flow operations to meet or exceed SLOs and customer needs and expectations. Ability to make decisions independently and to communicate effectively to peers and management. • Identifies, researches, and resolves Telephony Billing Issues. Responds to telephone calls, email and personnel requests for support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answers questions or resolves telephony problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of telephony hardware and software, including ordering and installation. • Strong communication skills. • Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Ability to work in a team environment. Years of Experience: Additional Information All your information will be kept confidential according to EEO guidelines.

Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s). Enterprise Network Micro-Segmentation Software Application Solution Support NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job Description: Minimum Experience: • Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware. Certification Requirements: •Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA Additional Qualifications: • IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.

Customer Support Technician - Plainwell, Michigan DISHER is currently partnering with a leading global provider of modular units and systems for the manufacturing and processing of plastics. They are currently searching for a Customer Support Technician who will be responsible for servicing equipment as well as installing and commissioning new equipment and system expansions at customer sites. What it's like to work here: This company is focused on fostering a culture of empowerment and emphasizes high morale, strong communication and a customer-first approach. They trust their people to get the job done, which creates a laid-back atmosphere with flexible hours and a commitment to both hard work and enjoyable moments for the team. What you will get to do: Traveling to customer locations to solve after-sale service issues, including equipment operation and evaluations as well as maintenance training. Answering customer service phone calls and e-mails. Testing and refurbishing used and customer owned equipment at the company's facility in Plainwell. 25% (approximately) - support of new capital equipment projects and system expansions - directed by the responsible project manager. Traveling to customer locations to assist in system installations, commissioning efforts, and start-ups. Other project related activities as needed. What will make you successful: 3 to 5 years of experience in a related field or position. Travel experience. Driver's license. Ability to get a passport (travel to Canada and Mexico). Experience with electrical systems and controllers - HMI troubleshooting experience. Proficiency with a multimeter. Must enjoy learning new things. Must be able to act calmly in stressful situations. Self-motivated and organized. Good communication skills.

Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. Sr positions provide training and mentor Level I and II teammates. SR Tech Support Specialists act as subject matter exports for Tech Support applications, and complete large projects with little management oversight. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC -related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. Resolves or troubleshoots computer problem areas and provides maintenance for PC equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems. * Issues that may require coordination with additional I.S. teams. * Issues that may require enterprise level application technologies. * Issues that may require GPO policy additions/edits. * Assisting with business process redesign and documentation, as it relates to the implementation and use of new technology. Programs, Installs and Troubleshoot Printers: * Unboxing, assembling and installing new printers. * Configuring printers to work on the network and work with analyst on application setup. * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. * Projects Coordination * Assist the Manager with small to medium project management related activities. * Attend Project meetings related to assigned projects: * Discuss and understand customer workflow. * Recommend computer equipment to meet customers' needs. * Map out placement of equipment based off workflow and needs. * Participate with other teams related to project: * Work with analyst teams on application install * Work with analyst teams with printer configuration * Work with Network Admin Team to verify proper network capabilities at install location (VLAN, open ports etc.). * Coordinate with other project team members to complete Tech Support tasks. * Implement tasks assigned in timeline determined during project meetings. * Completes large projects independently with little management oversight. ex. new construction projects. Information Technology Enterprise Application * Acts as a subject matter expert and provides support and maintenance for Tech Support applications. * Provides training of applications to Tech I and Tech II. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. * Provides IT support for MacBooks, iPads, iPhones, and Android Devices. * Basic Cisco switch diagnostics and programming. * Basic Active Directory additions, deletions, and maintenance. * Receive hardware/software in Peoplesoft as orders arrive and auto assign those associated work orders in Ticket Management. * Create, modify, and add computer based Group Policies to Beacon Endpoints. * Generate quotes for the organization for hardware/software. * Create and modify Purchase Orders in Peoplesoft for hardware/software. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * Bachelor's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university is preferred. Four or more years of progressively responsible experience using computer hardware and software applications pertinent to Beacon Health System is required. Knowledge & Skills * Requires technical knowledge of computer operations. * Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software. * Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations. * Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment. * Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and department co-workers in a professional, clear, courteous and responsive manner. * Requires an understanding of the problems that technology creates and the ability to work with current trends to provide viable solutions. * Act as a subject matter expert and provide support and maintenance for Tech Support applications. * Requires project management skills. Working Conditions * Works in an office environment. * May experience some mental/visual fatigue due to continued use of computer equipment. * Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines. * Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the department. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Wavetronix is looking for an Applications Specialist (externally this role will be called ITS Traffic Signal Technician) who is eager to help solve customer technical problems and professionally walking them through the installation, training, and support of new and existing products. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (where Indiana, Ohio, and Michigan meet), generally near Angola, IN. This decision aligns with our CEO's vision of fostering strong in-person connections among team members and while we continue to operate remotely for now in this region, we plan to establish a physical office in the area within the next few years. By positioning our team near this future hub, we're laying the groundwork for a smooth transition and ensuring that everyone will be within reasonable commuting distance once the building is in place. A successful Applications Specialist will: * Exhibit Wavetronix core values: * People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward * Growth Mindset: works to constantly improve processes and improve personally * Innovation Driven: has ability to solve problems * Master installation and configuration of Wavetronix core products * Demonstrate and troubleshoot Wavetronix products * Build positive relationships with customers * Be self‐motivated and enjoy working on and with teams * Have clear written and verbal communication skills * Be intrinsically motivated and enjoy working with the customer * Able to work flexible shifts and to adapt workflow to changing project schedules * Have previous field service experience in traffic signal/ITS cabinets * Provide technical training (typically up to 10 people) on products as needed either in the field or in office * Have the ability to give technical presentations * Review plans and design Wavetronix products into projects * Conduct technical site surveys * Provide service and customer support both in the field and over the phone * Help manage all on site installation/configuration of products * Diagnose errors or technical problems and determine proper solutions * Document processes and produce timely and detailed trip reports * Cooperate with the team and share information across the organization * Comprehend customer requirements and make appropriate recommendations * Keep track of current projects and support cases in CRM * Have a basic understanding of networking * Be excited about personal development and eager to engage in development training * Travel as required within and between territories. * Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives * Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment * Able to effectively use mobile tools and applications * Have a positive relationship with Wavetronix customers * Able to understand and effectively communicate technical procedures and processes to customer * Comprehend customer requirements and make appropriate recommendations to the client * Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones * Master installation and configuration of Wavetronix products * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment * Demonstrate functional knowledge of Wavetronix non‐core product line 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products * Learn intersection and controller cabinet basic operation * Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone, and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 24 years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Distributed Client Services Location: Kalamazoo, MI Duration:1+ year (with possible extension) Job id: 17-72488 · Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support. Troubleshooting · Office 2003/2007/2010 support · end user trouble shooting skills · Break/fix support. IMAC, data migration, pc refresh. · Installation, configuration and maintenance of windows, hardware's and software's. · Desktop and laptop installation ,configuration and upgradation · Support and troubleshoot windows XP and windows 7/Migrations Additional Information For more information, Please contact Shubham ************

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

US IT SOLUTIONS an ISO Certified organization based in CA. Our company is serving various State, Local and County Departments for over 10 years. We have been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Technical Support 1 Short Description: NEW CONTRACT DURATION: ASAP - January 5, 2018. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Complete Description: ears of Experience: 1 to 3 years of experience in the field or in a related area. Job Description: Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others. Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization. Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Skills: Qualifications Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus. Additional Information All your information will be kept confidential according to EEO guidelines.

Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career. Starting Salary Range: $22.00 - $22.00 The Lansing Board of Water & Light (BWL) has two (2) openings for Information Technology (I.T.) Interns in our Information Technology Department, located in Lansing, MI. Position Summary: Job Type: Full-Time Summer Internship Dates: May 11, 2026 - August 07, 2026 Pay Rate: $22.00 per hour. The Information Technology (IT) Intern will collaborate with the IT team to accomplish the required business transformation projects and cyber-security improvements. The IT Interns will focus on developing and applying IT skills using standard software tools (largely Microsoft-based). The Intern will also have opportunities to install and configure network devices, gather data, and perform data analysis. Essential Functions: Develop and maintain software, in collaboration with BWL IT developers. Configure network devices, in collaboration with BWL IT server and network technicians. Perform project coordination tasks, in collaboration with BWL IT PMO. Mitigate cybersecurity risks, as directed. Gather data and perform data analysis, as directed. Follow defined BWL IT standards and IT industry best practices, as directed. Utilizes standard office software (i.e., spreadsheet, word-processing, database) and SAP. Required to follow BWL Safety Manual and wear personal protective equipment for all field work. Attends training and safety awareness and/or skills improvement as required by the BWL or government agency such as MIOSHA. Expected to comply with all BWL policies and work rules. Predictable and reliable attendance. Other duties as assigned by supervisor. Job Specifications: Must be enrolled in an accredited educational institution in a program with a focus of Information Technology with junior or senior status during the summer of 2026. Minimum GPA of 3.0. Physical Requirements / Working Conditions: The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to occasionally move about inside the office environment, including the use of stairs. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must frequently communicate with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to move about in industrial environments and on uneven terrain occasionally. May be required to recognize small numbers, letters, symbols, color on prints, and operate field instruments/equipment. Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions and industrial environments. Must successfully complete a background check, a substance screening and a physical (if applicable). Why Should You Apply? Skills development, and opportunity for professional growth Tours to BWL facilities and other local companies Volunteering opportunities Networking opportunities Satisfaction of delivering high-quality, essential services to the people of greater Lansing About BWL: The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities. The Location: Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation's premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining. THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER

Help Desk Technician Salary Grade: 6 with NO remote work available. Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems. Roles: Expected behaviors and activities performed to fulfill responsibilities Practice and encourage the best safety practices resulting in zero lost time within department. Implement and practice effective 5S and participate in regular team 5S audits. Set an example of working hard and doing the right things, exhibit energy and positivity. Accountable to work independently with standardized instructions to achieve results. Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines. Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits. Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company. Develop and seek positive relationships; actively participate in regular huddles and goal setting. Responsibilities: Quantifiable metrics to which a person is held accountable Arrive at work and position consistently on time; remain present and engaged the entire assigned shift. Able to categorize, recognize, and document patterns in process and problem solving. Participate in regular employee reviews including setting and achieving goals. Act as the primary point of contact for IT support utilizing the OAK request system. Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling. Discover, evaluate, and resolve issues presented; log all repairs accurately and timely. Discuss software errors with developers and recommend changes to programs. Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required. Provide basic computer usage training and company resource orientation as required. Identify computer and network equipment shortages and assist with replacements as required. Skills: Essential qualifications and functions gained through training and experience Associates degree and IT Related certifications are preferred. 1-2 years of help desk experience in a Windows domain environment. Excellent written and verbal communication skills; excellent computer skills. Ability to remain calm and determined to attain goals. High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals. Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible. Documentation of a drug screen must be provided prior to starting this position.

The isolved Customer Service Representative will work as part of a team to ensure accurate and timely daily processing and telephone support. The Customer Service Representative will develop and sustain excellent customer service qualities that promote the growth of iSolved Benefit Services. Core Job Duties * Respond accurately to customer inquiries in a timely manner with a high degree of professionalism. * Use probing questions to fully uncover the customer's needs. * Use the "leave no stone left unturned" philosophy in all communications. * Participate in either COBRA or FBA Customer Support phone queue to assist customers as needed. * Schedule and conduct follow up on unresolved issues. * Appropriately escalate issues for customers as prescribed by Infinisource standard operating procedures. * Accurately document all communications. * Accurately complete all assigned tasks. * Participate in customer service training related to knowledge and skill enhancement. * Additional duties as assigned. Minimum Qualifications * Experience with Microsoft Office products * Strong customer service, organizational and communication skills * Ability to multitask and work effectively in a fast paced environment * Ability to clearly communicate information both verbally and in writing * Knowledge of the principles and techniques of customer service skills; ability to deal diplomatically with irate individuals * Problem analysis, troubleshooting and problem solving skills * Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines * Ability to access, operate and maintain various software applications. * Ability to perform routine mathematical computations and tabulations accurately and efficiently. * High school diploma or equivalent required. * 2-3 years previous experience in a professional customer facing business office environment. About isolved isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five million employees and 145,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit ******************* EEO Statement isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Disability Accommodation Visit ************************** for more information regarding our incredible culture and focus on our employee experience. Visit ************************* for a comprehensive list of our employee total rewards offerings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

? Communicate effectively, both orally and in writing, with users, unit staff and Managers Maintain a broad system knowledge, knowledge of computer related equipment, and end user software Analyze operational problems Investigate alternative solutions and potential risk Initiate corrective action Record and report status Teach and assist other staff and users Project management Server support Telecommunications support Database systems support Enforce security standards EDUCATION: Possession of a bachelors degree with 21 semester (32 term) hours in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, or mathematics; or possession of an associates degree with 16 semester (24 term) hours in computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, mathematics or equivalent. Alternate Education and Experience Information Technology Programmer/Analyst P11 Possession of an associates degree with 16 semester (24 term) credits in computer science, information assurance, data processing, computer information, data communications, networking, systems analysis, computer programming, IT project management, or mathematics and two years of experience as an application programmer, computer operator, or information technology technician; or two years (4,160 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement. OR Educational level typically acquired through completion of high school and four years of experience as an application programmer, computer operator, information technology technician, or four years (8,320 hours) of experience as an Information Technology Student Assistant may be substituted for the education requirement Duty 1 General Summary of Duty 1 % of Time 40 Serves as a technical expert and provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Individual tasks related to the duty: Provide on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated set of diagnostic tools and techniques utilizing a specialized set of diagnostic tool and elevated privileges. Research, analyze, develop and document solutions new processes and procedures to implement new solutions for use by technicians to meet future problem resolution needs. Serve as technical experts providing support to other technicians. Administer, implement, and provide technical support of applications and associated hardware used in a client server environment utilizing a specialized set of diagnostic tools with elevated privileges. Administers and implements automated data processing systems and computer application programs. Convert and implement new systems and upgrade existing systems. Duty 2 General Summary of Duty 2 % of Time 35 Lead, coordinate and oversee teams that work on processes, procedures and technical specifications. Plan, design and oversee analytical and technical assignments, and implementation of computer hardware software and network components. Individual tasks related to the duty: Provide planning, design, and implementation of computer hardware, software, and network components. Lead in the development of processes and procedures to be used by IT technicians in the division and elsewhere in DTMB. Develop operational and installation procedures to be used by other staff for communication systems, hardware, network, security, storage and software. Analyze the need for, and develops, documents, implements and monitors information technology quality assurance standards. Serve as a liaison between other technical staff, management, users, and vendors regarding service requests, usage, standards, security, and other technical matters. Maintains records and prepares reports and correspondence related to the work. Duty 3 General Summary of Duty 3 % of Time 15 Maintain, administer and support remote application and file servers, network operating systems and local area networks in partnership with other areas of DTMB. Individual tasks related to the duty: Perform Server installs, upgrades, moves, repairs and removals. Perform install and upgrades to Network Operating systems. Troubleshoot Local Area Network connectivity issues through cables, switches and hubs. Administer network groups, users and rights associations. Monitor and maintain local server back up systems. Assist in the rebuild of failed servers, including installation of hard drives, rebuilding network operating systems and restoring backed up files. Setup, support, test and troubleshoot print servers. On-site support for installation of Telecommunication hardware. Install and troubleshoot wiring and associated devices including tranceivers, switches, hubs and routers. Duty 4 General Summary of Duty 4 % of Time 10 duties as assigned. Including local database administration, enforcing security standards, and virus/spyware remediation. Pursuing technical training and specialized client training in order to service all agency clients within a service area. Individual tasks related to the duty: Manage and update local database systems. Manage client access and user rights for database systems. Provide for the updating of patches and virus repair. Seek out and attend relevant technical training. Attend special training sessions required by client sites to provide complete IT service. Carry out the directives of Management in support of providing customer service to clients of DTMB.

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: General Summary: Our IT Onsite Support Analyst I will actively be working at multiple clinical locations in Michigan with the main location in Lansing Michigan. As an IT support analyst I your focus will be on providing support at the user desk or within the locations in need of assistance. The IT Onsite Support Analyst I will also help remotely at other sites. Provide exceptional customer service. Respond to tickets indicating a user support request and identify and resolve issues. Work with other resources and vendors to deliver effective support services. Provide ongoing technical support and follow-up with staff. Stellar communication and customer service skills are essential for this role. *This is a full-time IT role working Monday to Friday at our CHC Lansing clinics. It will also support Eaton Rapids as needed. The schedule to work is Monday to Friday (day shift). No holiday or weekends.* Primary Duties and Responsibilities (Essential Functions): · Perform PC, peripherals, printer installations, upgrades and relocations onsite · Consult with users, to determine hardware, software and system specifications · Develop, prototype, test, troubleshoot, and document new systems and hardware for end users · OS and application installations · Setup and configure desktops and laptops for deployment · Identifying, troubleshooting, resolving, and documenting user system issues · Assist with inventory control of equipment and software · Provides immediate assistance when possible and appropriate · Responding to end user support request tickets, calls, and emails: o Updating service work notes o Prioritizing work to resolve complex support client issues o Collaborating with other CHC staff and vendor support resources to resolve requests o Providing updates, status, and completion information to management · Manage user accounts in Active Directory, Exchange, Office 365, MFA system, and requests for hospital EMR access. · Manage and administrate the service desk environment with the other Onsite Support Analyst · Utilizing remote monitoring and management software to resolve client requests · Ensuring the security of all configurations made on client systems · Managing and reviewing basic security systems logs · Manage the phone system · Provide support for phones and A/V systems · Documenting solutions and building IT knowledge base · Interacts in a cross-team capacity to meet customer and organizational needs · Immediately bring to the attention of your supervisor, areas of concern or items in need of correction as they are discovered · Manage radiation oncology and urology hardware systems · Basic server hardware troubleshooting · Basic network troubleshooting · Administrate door/badge systems · Special assignments and projects as directed by your supervisor Qualifications: · Associate Degree in Computer Science or related field or equivalent experience - willing to consider 1-2 years of work experience in an IT Systems Support, desktop support, help desk or similar role. · Strong interpersonal, verbal and written communication skills. Ability to effectively communicate and work with non-technical people on technical issues. · Strong work ethic and the initiative and ability to work independently and in team environments. · Attention to detail and good listening skills. Can follow complex instructions and pre-established guidelines to perform the job functions in accordance with established standards, concepts, practices, and procedures of CHC. Preferred Knowledge/Skills/Abilities/Education/Experience: · Experience with Radiation Oncology Solutions · Proven skills in PC repair, troubleshooting, deployment · Remote desktop support applications · Troubleshooting printer and fax issues · Experience with data cabling and cable management · A+ or Microsoft certifications are beneficial but are not required. · Ability to manage multiple requests and issues · Operating System experience in the Win 10, Win 11, Mac OSX, Thin client OS · End user management in Active Directory, Exchange, Office 365, Citrix, SharePoint, Azure Virtual Desktop · Desktop applications, Office 365 applications · Knowledge of desktop, laptop, and mobile device operation · Working knowledge of medical terminology · Working knowledge of electronic medical records Function as a team member by expanding his/her responsibilities as directed by management to facilitate optimal workflow within the cancer center. Communicates and interacts with peers and other departments in a manner that is viewed as having a positive effect on patient services and CHC staff morale. Interacts effectively with patients/family members and demonstrates sensitivity in regards to cultural diversity, age specific needs and confidentiality. This employee has access to medical records daily. The parts of the medical record s/he needs to references to perform his/her job are as follows: Lab Information System, Pharmacy Information System, Entire Chart/Electronic Medical Record (EMR), and Electronic Billing System (EBS). Work Environment: Able to see clearly in an environment which is equipped with typical lighting. Able to perform manual tasks that require the use of fine muscle motor skills. Able to walk approximately one mile per workday. Able to lift 50 pounds. Able to stand and / or sit for prolonged periods. Able to freely bend/stretch. Able to access, input and retrieve information from computer. Very fast-paced and ever changing office environment. Demanding regarding deadlines and time frames. Very detailed and challenging work. Constant demand for updating knowledge. Some travel will be required as needed to provide support at one of our clinic locations.

About Harbinger Harbinger is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinger's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinger: Familiar Form, Revolutionary Foundation. The Upfitter Support Technician serves as the on-site representative for Harbinger at upfitter facilities, responsible for managing chassis inventory, conducting pre-upfit inspections, coordinating vehicle flow, and serving as the primary technical liaison between the OEM and upfitter operations. This position ensures proper handling, storage, and condition of chassis vehicles prior to and during the upfitting process. What You'll Do: * Maintain accurate real-time inventory records of chassis on-site, including location tracking and status updates * Monitor and manage chassis storage areas to ensure proper spacing, accessibility, and environmental protection * Conduct regular inventory audits and reconcile discrepancies between physical counts and system records * Perform thorough pre-delivery inspections (PDI) on all incoming chassis to identify transport damage, missing components, or manufacturing defects * Document and photograph any damage or defects using standardized reporting procedures * Monitor chassis condition during storage period and identify any deterioration or damage * Ensure all relevant OEM reworks and updates completed prior to upfit release * Perform chassis maintenance during storage including battery charging/replacement, fluid checks, and preventive service to keep units production-ready * Execute software updates and ECU re-flashing as required by OEM engineering changes * Conduct diagnostics using factory scan tools to identify and troubleshoot fault codes, drivability issues, and system malfunctions * Complete running change installations and retrofit work as directed by OEM engineering * Coordinate with upfitter maintenance team when chassis requires specialized service or parts * Keep chassis operational and ready for production flow, minimizing downtime due to technical issues * Troubleshoot chassis-related issues during the upfitting process * Document and communicate recurring issues or trends to OEM engineering and quality teams What You'll Need: * High school diploma or equivalent required; Associate's degree in automotive technology or related field preferred * ASE certifications or OEM technical certifications highly desirable * 3+ years experience in automotive/commercial vehicle repair, dealership service operations, or manufacturing environment * Previous experience with chassis inspection, vehicle inventory management, or quality control preferred * Demonstrated hands-on experience with vehicle diagnostics, software programming, and repair procedures * Knowledge of commercial vehicle systems including electrical, powertrain, chassis, and body builder integration * Strong understanding of commercial vehicle chassis systems and components * Ability to read and interpret technical documentation, wiring diagrams, and engineering specifications * Proficient in vehicle inspection procedures and damage assessment * Computer proficiency including inventory management systems, Microsoft Office, and database applications * Hands-on diagnostic and repair capabilities using OEM scan tools, multimeters, and test equipment * Experience with vehicle software updates, ECU programming, and module calibration procedures a plus * Competent in mechanical repairs including electrical troubleshooting, component replacement, and system testing * Knowledge of proper torque specifications, fluid requirements, and OEM service procedures * Ability to maintain detailed service records Equal Opportunity Harbinger is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Harbinger is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at ************************. Candidate Data Privacy Harbinger may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Harbinger may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Harbinger may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our HR, legal, and finance teams, and the team(s) with the position(s) for which you are applying; (ii) Harbinger affiliates; and (iii) Harbinger's service providers, including providers of background checks, staffing services, and cloud services. Harbinger may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. Any unsolicited resumes or candidate profiles submitted in response to our job posting shall be considered the property of Harbinger and are not subject to payment of referral or placement fees if any such candidate is later hired by Harbinger unless you have a signed written agreement in place with us which covers the applicable job posting.

Temp We are currently seeking Infrastructure Support Technicians to be engaged on site at a major pharmaceutical institution in Kalamazoo, MI. This is a long-term project: Infrastructure Support Technician - Perform physical installation/replacement, rack and stack, update documentation of network equipment per the Customer installation and qualification guidelines. In Data Centers and server rooms, lay and maintain cabling for networking and storage and removal of cables when no longer needed. Document all cabling modifications (additions, moves, deletions). Scope: On-Site Data Center Support is required from 8am - 5pm or 7am - 7pm Monday to Friday. Each Infrastructure Support tech will be assigned a 9 hour shift (1 Hr. for lunch) to help support these hours of operation After Hours Support - These resources will be required to support a rotating schedule to manage “After Hours” Hands and Eyes Support Requirements for these site. The Tech will occasionally be required to return to the site sometime in the evening or on the weekend. Tape Loads on the weekends - These Techs will also maintain a rotating schedule to support “Tape Load” requirements in the Data Centers on the weekends. Assist the client in the asset management process. Using the client's Asset Management database, the tech will have to enter updates for any new hardware installed and remove entries for all hardware they replace. Rack and Stack Servers - With the guidance of the client, the techs will have to install new servers (HP, Dell or IBM systems) into the existing racks Provide “Hands & Eyes” Support to the other internal Technical Teams. With the leadership of other teams, the techs will take direction from another Technical resource and follow their guidance to help support data center tasks; i.e. check the status of a server, check the error lights on one of the network switches, patch a particular port on a router or panel etc. Hands and Eyes Support will also be required in support of many other data center requests Help manage the tape loads, backup and offsite storage requirements Data Center Power-Down / Up assistance - Occasionally, the client may be required to power down the data center (testing, cooling, electrical work or other facility related requirements). Our staff will be required to help support the requirements to power-down and/or power-up the data center (most of the time, this work will occur over a weekend). Documentation / Labeling / Mapping - The tech will be required to help support and maintain the data center documentation Site Escort - The Tech will also be required to meet and escort visitors or other vendors to the data center Requirements: 1. Ability to apply intermediate level of subject matter knowledge to solve a variety of common business issues. 2. Work on problems/projects of moderately complex scope 3. Exercise independent judgment within defined practices and procedures to determine appropriate action 4. Act as an informed team member providing analysis of information and limited project direction input 5. Follow established guidelines and interpret policies 6. Evaluate unique circumstances and makes recommendations 7. Years of experience: 3-7 years ***Interested candidates should reply with their resume for immediate consideration to ************************* *** Kalamazoo, Kalamazoo, MI 49001, United States of America